Rick and his team always take great care of us and our vehicles. If they cant do the work, they recommend who can. They dont fake it, they have NEVER asked to do a wallet flush procedure on any of my vehicles. Unlike the dealer who tries every time. I highly recommend working with Rick and his team.
Would give 10 stars if I could! Great customer service! I am from GA and was stuck in Tallahassee because my car was not driving properly. I went to several auto shops and all of them said they couldn’t do anything for me and that I would have to wait a few days even after I explained I was not from the area and just needed to get back home. That’s when I found tire choice. Michael Gardner was very kind and understanding! He genuinely cared and made sure to get my car back into a drivable state. Without his kindness and help I don’t know what would have happened! I’m forever grateful & would recommend tire choice to anyone who needs their vehicle looked at!
Extremely honest and knowledgeable. Rick and Mike were great. This store sets an example for competition. My thanks!
Mike was extremely informative of the issues with my car. They got it running like new again. Very good work.
I wanted to give special attention and rating to TIRE CHOICE AUTO SERVICE CENTER amazing customer service. They were so kind and understanding and did me a kindness leaving my honest review was the least I could do! Out of town and on the road traveling, I found myself with a flat tire on my new car - had to get back on the road and home, these guys stopped what they were doing and fixed my car and got me back on the road before the storms started. I’m forever grateful and just goes to show great people are out there. I wish I knew of this place when I lived there but my family will now use them for all their mechanical needs.God Bess you all- I always try to ‘ do a kindness to others’ and I see the universe came around and passed it back to me. So I thank you and I appreciate your hard work. I see why you have such great reviews- it led me there and didn’t disappoint! 10 star service!!!!
Michael the service manager was very friendly, patient and knowledgeable. He did not mind answering all my questions or taking the extra few minutes to make sure I understood the information he gave to me. I called for an oil change price and will now get my next set of tires here! Thank you for all your help!!
My daughter was almost half way to Gulf Shores Alabama traveling from the Tampa Bay Area of Florida last week when a trucker flashed his lights and blew his horn at her pointing to the tires on her car. As a recent graduate, this was her first solo long distance driving trip. She called me with that concerned voice that only a parent could detect and I directed her to the next major exit. She said there was a small vibration coming from one of the front tires, but couldnt tell which one. I looked up tire companies in her area, just north of Tallahassee, FL. I found Tire Choice Auto Service Centers and call them. Mike Gardner picked up the phone and I explained my situation. I also explained that this is very special cargo to me and I needed him to be my eyes once she got there. (Moms & Dads reading this get me right now). He said he totally understood and that he would inspect the tires right away as they were closing in 20 minutes. He also said that he would be sure to make her feel safe and comfortable. I thanked him and I told him to call me immediately with the diagnosis. Turned out to be tread separation on the passenger side front tire. He made the recommendation and did his best to sharpen the pencil on the price as this was a very unexpected expense. They installed the new and removed the old quickly and professionally. Within no time, she was back on the road. Its one thing to do good work and provide professional customer service, its another thing to go Above & Beyond a job description to empathize with a concerned father and reassure a frazzled teen. Thats huge in my book and thats also why Im throwing a big recommendation to visit Mike Gardner at Tire Choice Auto Service Centers in north Tallahassee Florida.
Friendly, honest staff and prompt service! Came in last weekend for a few different services— oil change, new tires, and a diagnostic for my check engine light (turned out to be transmission issues that need to be fixed by the dealership since my car is still under warranty). They didn’t have the tires my car needed in stock, but they ordered them for me and they came in a few days later. Rick provided excellent communication and set up an appointment for me to come back to have them put on. I was in and out today in 45 minutes, which I appreciate as a busy working mom! Prices were very reasonable. I’ll definitely be back— thank you!
Although they were very busy when I came in, the guy at the front desk was very kind and willing to work with me to get my car serviced quickly. Definitely would go back for any future car issues!
Have been going here for years, am so happy the high quality service continues!
This place was clean, professional, and quick as you’d like. I appreciated the no-nonsense quote and service, the staff was all polite and engaging, and my visit here made the errand far more pleasant than I expected. Altogether excellent.
High quality service, friendly staff
Honest and reliable. Could have ripped me off but went out of their way to help me and give me a good deal
As stated, Rick is always helpful and engaged.
Friendly, quick, and affordable. Good to go!
The staff was awesome!
Personally, I would not recommend this repair shop. For little things like an oil change maybe but in regard to repairs, no. I went in for an oil change and explained to one of the technicians that I tend to hear a noise when I break so Id like for them to look at my brakes and tell me if I need to change them. Nonetheless he agreed that I had to change them so I decided to have them do the brakes. After the service was done and I drove off and I realized that the noise was WORSE than before I had it serviced by Tire Choice. I called the next day and notified the individual in the shop that recommended the service and he stated that the noise has to do with an axial issue but it is safe to drive, dont worry about it. With this information, I took the car over to somewhere else and have them check it out. After the other place checked it out they stated that the job was not fully done correctly and thats why the noise got worse and that the parts they used were not the best quality for my car. After getting the brakes done at the other place I no longer hear any noice. Moral of the story, I would not recommend this place for brake repair or anything. maybe something simple. Basically wasted $400+ at Tire Choice just to have it redone a month later at Toyota Legacy.
Friendly and helpful staff.
The staff is wonderful.
Ive been a customer at Tire Choice/Goodyear since 2004. Theyve always given me great service. Ive had three cars they have serviced for me plus my familys cars when they are in town and they were always great and friendly. I always get straight up advice on my car and they let me decide how I want to handle it. No sugarcoating or BS to sell me something. If they think a repair could be under a manufacturers warranty, they will tell you so you can decide if you want to go to the dealer or pay them to fix it. I really appreciate that. As long as Im in Tallahassee, they will always service my cars and have my business.
I had an absolute wonderful experience at The Tire Choice. Scott and Rick provided me with excellent customer service. I came in thinking I was going to have to replace 2 tires on my car, but left with a simple patch job instead. They could have sold me the tires I THOUGHT I needed, but instead, they sold me on a cheaper and more viable option best suited for my needs. It’s so great to know that there are honest and kind members of our community who have your best interest at heart. I highly recommend this business and will definitely be back in the future!
Love this place. I bring both of my cars here for routine oil changes and any additional maintenance that they need. Tire Choice does price matching so even if I find a cheaper estimate for a repair elsewhere, I still bring my car here every time because their service is always phenomenal. Yesterday I brought my car in for an oil change and they informed me that my front brakes needed to be replaced so I had them do that as well. After I left they felt spongy so I brought it back and they solved the issue by replacing the brake pads again and gave me new rotors free of charge. I dont know of another place in town that would do that. Definitely would recommend this place.
The very best prices with the BEST service anywhere!
Today I visited TC on NE capital circle, Talla. and was greeted quickly by the manager Rick S. He was very professional from giving me a quote to waiting until work was completed. He actually went outside to talk to his master mechanic so there wouldnt be any surprises. They started the Job at 4pm and completed by 445. Best news was that he reduced the invoice because it took less time without me even asking. Two other dealers stated it would take 1.5 hours. I will continue to take my cars for tires and repairs to TC as long as Rick is the manager.Mark Carr CPA
Best service Ive ever had from a tire center trust me. Had my tire patched in about 10 mins and I was on my way. Customer service also a 5 star from me and they will have my business in the near future. Keep up the awesome service 👍🏽
Awesome employees and good prices! They take great care of my vehicle! Great job Michael and Rick
Rick, who did my oil change, was amazing. He was fast and very nice. He squeezed my friend in for an oil change at the same time even though she didn’t have an appointment! He showed great customer service. He really cares about his customers. Cheap price, fast, kind, what else could you ask for?! Go here for your oil change and ask for Rick if you want a nice, hardworking, and knowledgeable guy! Most car places try to rip you off. Not here.
Great customer services
The office manager is a straight shooter. Tells you true, no scams. I will go there again soon.
Emergency stop needed tire. Took care of me in under 1.5 hours even though swamped
Cool folks in there, got me in and out in like 20 mins. Couldn’t ask for more. When I’m in need of a full set of new tires I know where I’m coming back to.Update* 12/6/19Yet again everyone is really awesome in here. I’ve been back twice since my first review, and always had a great experience. Michael was great, went above and beyond. I’ll keep going here for anything tire related.
My recent experience at Tallahassees Capital Circle NE Tire Choice Store was excellent. Michael, Rob and Trey were extremely helpful and knowledgeable about the product and the instillation. They all made tire buying an enjoyable experience.
The absolute best repair shop in town. I have never been to a more honest and helpful place in my life. Rick is the man and I wouldnt take my car to another place. Thank you again for everything!
Fast and friendly. These guys, saved the day!
They were amazing. Kasey was amazing She helped me find out the reason why my tired kept going flat. she is super friendly and extremely helpful. They try to get you in and out as quickly as possible. But safely
Great staff . Very helpful.
I moved to Tallahassee about 2.5 yrs ago and The Tire Choice was recommended to me by a few different people. Every time I have come in for service, Rick treats me as if I’ve been a 20 year customer. The prices are competitive, service is prompt and the staff is friendly, kind and professional. I always recommend The Tire Choice to my friends, family and acquaintances who need a repair/tire shop.
Consistently great experience by Rick and his staff.
I was recommended The Tire Choice by my tow truck driver after my car broke down outside of Tallahassee. I was able to leave my car there over night and they were able to look at it first thing in the morning. They responded quickly and were super helpful and extremely accommodating. Being from out of town its hard to know where to find a trustful and honest mechanic and I am so happy I was able to get referred to them. Highly recommend!!!
I come here for all my car needs, so does my wife. The guys are super friendly, work quickly and deliver on their promises. They are always watching out for me, its a real home town feel with big box stores prices. 10 for 10 would go back.
When I got a flat tire the staff was very helpful, knowledgeable and efficient in helping me out. They took the time to not only fix, but to explain why and how they would fix everything. I would highly recommend this place and if you do go, ask for Rick, hes awesome! :)
Exceptional service! They have kept all our staff vehicles maintained for the better part of a year now. Wonderful people, highly recommended.
Rick was fantastic! He took a situation that was initially frustrating and completely turned it around. We had dealt with an employee (former employee) that was less than helpful and did not provide the type of service we expected. Rick got in touch with us and made it right. For this reason and for the business’ attention to detail on our follow up visit we will definitely be customers in the future!
Rick and his team are consistent in doing any repair we have brought to them. We have a small fleet and also bring our personal vehicles to this location. Always pleased!!!
When my whole clutch went out on my 5 speed truck I knew who and where I can rely on and trust. David and Rick got me in quick for repairs. Willy the mechanic did an awesome job. Thanks guys your the best.
Excellent service. I was on a trip and had a tire go bad. No place carried my tires. They had someone drive to the warehouse to get me a set of tires. Highly recommend this company. They won my business from now on!
My wife got a flat on her way to work this morning. Pulled into tire choice in a rush and not real happy fearing she would be late to work. Was greated by Rick the manager, he was able to calm her down something Im still trying to master after 25 years got her right in and out so she was on time to work I can not thank Rick and his crew enough for the great service we will be customers for life. Thanks again Rick because as we all know happy wife happy life
Kasey was amazing! She was able to get my filter even when there were no drivers available. She was kind of had great customer service. I’ll definitely be returning.
I have been to this shop a few times. The first few times were very inexpensive trips involving tire balancing and other small things. I was impressed at how they described what they did and explained the reasons that I was having mechanical issues in the first place. Most recent total brake replacement was almost $1600. This included all pads, all rotors, and all calipers. Less expensive than the local dealer and they used better parts which is much needed for our Super Duty series truck pulling a 10,500 pound trailer. The brake flush was also included in the service which is crucial and something many shops dont emphasize nearly enough. I have come to trust this shop over the past year and am impressed with how thorough they are with repairs. Their labor rates are more than fair and they insist on using premium parts so they can confidently warranty the work. Really nice to tap the brake pedal now and not feel a severe vibration along with the anxiety of the being launched out of the seat if I have to brake hard at highway speeds. By the way, I did not have an appointment that day but they worked me in and I was back on the road that same day. Highly recommend McGee Tire/Tire Choice.
I entered this store as a 1st time customer but left feeling like a customer for life. The store manager(Rick) went over and beyond the call of duty with my Hummer H2. They treat and talk to you like family and even shared their lunch (Pizza) with customers. The store manager talks to you with experience and professionalism even the staff looked happy. You guys have a customer for life. These guys love what they do and they keep the shop clean and customers happy. A merit raise to all and keep up the excellent work guys.
I really like the Tire Choice Team they really took a personal interest in my truck and explained to me everything that was going to need to be done... and what problems I might have with something that I hadnt even noticed like the blower motor and the gaskets seals that were in terrible shape and causing leaks. Nobodys done that for me before they have the best mechanic Ive ever seen.I was hesitant to use this service but they provided first class experience! Personable, professional, excellent knowledge and skill. Definitely recommending to my family and friends, as well as anyone else who asks
The service here was fantastic and they didn’t pressure me into getting any more services than I requested which I always appreciate! Definitely one of the best teams in Tallahassee!
Ive gone to The Tire Choice & Total Car Care from before it was The Tire Choice & Total Car Care. Back in the day it was McGee Tire; I was forlorn when they went corporate. Ive seen that happen before, the original namesake sells to a corporate entity and invariably dictums from some corporate overlord driven by algorithmic profit boosting schemes kill the desire to maintain a favorable reputation in town. This store has not let that happen. Theyre still proper in their service and do fine work. Theyll hook you up, go see them.
Rick and Phillip and the whole crew are amazing! They are reasonably priced. They got me in and out! Definitely worth my money and time! Made me feel like family!
The team was awesome! I just moved to Tallahassee so I google searched at random. I got so lucky! I made my appointment and dropped in before work, they took care of my oil change right away! I will definitely continue to use them for any vehicle needs. 😊
Went into this location for the first time, they made me feel like a long time customer immediately. From being greeted at the desk by Rick to the prompt service on my vehicle, with full explanation of services performed. It was a great experience, and would highly recommend them.
I don’t normally leave a review but Rick, Jeremy, and Kasey were extremely helpful and not only got me what I needed in a timely manner but did it with amazing customer service! They stayed after closing to make sure everything was fixed and working. I highly recommend this location for anyone needing car repair!
After acquiring a flat tire from my drive from Pensacola to Tampa and being 400 miles from home, two failed attempts to repair said tire at other name brand shops, these guys saved my day!!! They knew I was 400 miles from home, had to stay overnight just to get off the road and was completely out of options. They had me in and out within 20 minutes and didnt want to charge me, not saying thats the norm but they knew what I had just went through and how stressed I was. As a woman traveling by herself (Im using my husbands account) this meant so much to me! I cannot thank you guys enough and I wish I knew all your names but only Rob is coming to mind.
They took care of my needs in a timely and professional manner. They took the time to talk me through all my work so I understood what was going on and what I was paying for. They had me on the road in a reasonable time frame and for a reasonable cost. So far I am happy working with them and look forward to working with them again.
My 06 Ford Focus had the check engine light come on, brought it here to have it looked at. My map sensor had to be replaced, which took a few hours, but they let me know up front how much it would cost and how long I would have to wait. The part arrived quickly, everyone was friendly, and they even stayed open a few minutes late when I called to say I would be late to pick up my car. Even with a last minute oil change added in they were still under the original quote. Awesome! Will definitely be back.
I have been doing business with this facility for years! I must say that they have improved. Casey was extremely personable and professional and I would definitely refer others.
Very light hearted people, did a very good job and explained everything to where i could understand the problems with my car. Respectable wait time.
I was passing thru Tallahassee when my check engine light came on, and of course it was getting late. I called the store and spoke with Travis he told me to come on in that he would look at it. Even though it was late he and the guys in the shop stayed until the repairs were done and got me back on the road. Excellent service they should have been my first call the other two shops I called could not even look at my car. Thanks a lot guys.
Took this place a whole 24 hours just to do a simple oil change. Kept my vehicle overnight even though I dropped it off 2pm previous day. I will never bring my vehicle back here ever. Poor customer satisfaction
Above and Beyond! Stayed after closing time to help replace my tires before a long journey! Helped me to make my flight when I thought I was going to miss it! Honorable, dependable, southern gentlemen.
The Staff at this location are very helpful and had Great knowledge in the products that are offered. By the time I left I felt very confident that the choices I made were the right ones. Thanks to everyone!!
I came in without an appointment and was in line but still got out pretty quickly. Kasey Leggett was behind the counter. She was professional and an absolute doll!I will be back for future services for sure!
If you want a clean fast honest friendly shop to go. Here it is. All that and some more. I loved my experience at this place. Best ever.
My choice shop! will forever be taking my car here for all its needs. Service is wonderful and honest. Defiantly a good place to get your tires and service.
I am extremely late on giving my review but whoever I worked with gave me the best service anyone could possibly give. He genuinely cared about me not only as a customer but as a person. It has been on my heart to write this review for him, Mr. Shantz, he not only made my day but truly set this tire stores standards and quality high. Will definitely be returning there soon.
Their oil change prices are UNREMARKABLE and customer service is EXCELLENT! They never try to up-charge or provide services you do not need which means a lot considering I am a female and most Auto Service Centers will try to get over on you.
Had a 2:30 appointment on a Sunday and they were very fast and personable. Will definitely be coming back for my oil changes
Great experience the assistant manager ms Kasey treated us with care in love the workers did a great job providing service for my vehicle thank u ms Kasey in the tire choice family we will definitely b back have a great day thank u again ms Kasey in the tire choice family
Called and spoke with David and asked him how long it would take for an oil change, because I was in a hurry. He told me 45-1hr. Sure enough, I came back in an hour and it was done! Great work to the staff there.
Rick was very helpful! He managed to squeeze me in without an appointment. I highly recommend this place!
I had an Emergency about 3:30am, my tire went flat. I had to call Uber for another Emergency in Tampa FL. I left my car at tire choice. When I arrived in Tampa Fla, I was able to call them & tell them what happened. They fixed my tire & had it ready when I arrived on Monday morning. Thanks to them. They helped me out.
I brought in my F-16 Fighting Falcon for an intermittent issue with the afterburner ignition. Rick told me they dont usually deal with weapons grade aircraft but he was nice enough to get me with a tech who took a look at it for me and ended up getting my bird patched up at a great price.
Always been good to me. Honest and never sell me something I dont need.
I felt so cheated at this place today.$122 diagnosis for a bad radiator, more than a hour wait and the store was very slow on a Saturday morning. Here is the kicker, the $122 is in addition to the repair cost.To replace a 2007 car radiator, they told me it costs more than $1300. I had no concept of how much it should cost, but I know I couldnt afford it. so I called another repair shop, they quoted $400. And I paid $400 plus tax.I am done with this shop. I wouldnt even come for an oil change. I dont trust them anymore. I felt so cheated today.
Staff is always courteous and accommodating. Repairs are made timely and they do a great job.
Made my day by having nitrogen and topping up my tires right away. I was in and out for a reasonable price inside of 10 minutes!
Accommodated a last minute oil change late on a holiday weekend. The crew is more like family, than just technicians.
Had great service here! I’ll definitely be back here again!
Great service. They were very honest and polite! I will now be choosing Tire Choice always!
My daughters check engine light came on I sent her to the tire choice fearing the worst being she is a collage student and Im states away Rick and his crew got right on it explained it to her and even went the extra mile to call and explain it to me also. Rick is good people recommend him highly to anyone
Assistant Manager very informative, she has a great personality and the staff is awesome! Great business.
Fast and trustworthy service.
I have been to multiple shops around town, to get my tires looked at and have been giving the wrong info and spent money on things that I didnt need. As a final shot at trying to fix the problem I googled these guys. Not only did they find the problem, they took time to explain. I am now a regular customer. They are reasonable and friendly.
My wife brought her vehicle in last week for a oil change while I was out of town. I am very thankful to the guys in the store they thoroughly explained the condition of her vehicle to her, and were able to address a problem with her brakes before it became a safety issue. Thank you so much guys we will be back.
Tire choice went above and beyond. Kasey at the desk was super helpful and the guys in the back explained everything before and gave me a great price!
After receiving terrible service at another auto service center in town, I contact Scott at McGees and he was beyond helpful!! There was a screw in one of my tires and another auto service center told me it wasnt repairable and that I would need a new tire. Went to McGees for a second opinion and they assured me it was repairable and did the repair in less than 30 minutes, not to mention for FREE! I had such a wonderful experience here, I will definitely be returning for any tire/maintenance needs!!
Great experience, second time only in the store and the guys remembered my last time in. Just gave a warm personal feel, they have earned a customer for life
Fantastic service, very knowledgable and quick service! I was so happy with my experience, and the prices were great!Thank you to all of the hard workers who helped me out, especially the Service manager, Rick. I really appreciate it!
We were traveling from Orlando to Oklahoma when we got a piece of road debris in our tire. We called several tire shops and all the others were closed or didnt carry our size tire. P235-50-R18 pretty common size. We called The Tire Choice (McGee Tire) and Scott Holloway and his crew were very friendly, helpful, and quick to get us back on the road. If youre traveling through Tallahassee and need auto service or a tire this is the place ro go.
Huge thank you to Kasey for helping with everything! Great service!!! Always a nice experience!
Shop very well equipped with wide variety of tools, vehicles usually come in and leave repaired and in very reliable shape within the same day, Travis stayed late and worked with me and was extremely insightful and helpful.
Recently had a caliper go bad on a brake job they performed 12 months ago. They said they would warranty it out however I still had to pay $215 for labor. This bill was generated as a result of a faulty part and I felt it was unjust. I have been going there for years since they were McGee Tires and have been disappointed since the transition to TireChoice...I will be finding a new local place to continue my business with. Sorry guys, youre just out to make money for corporate now. Youve lost my trust that you will do the right thing in the future and therefore my dollars will go elsewhere.
Rick and crew always keep me on the road safely. From oil changes to tires,brake and all other repairs. They handle all my cars needs.
Mr. Mike & Rick was professional & knowledgeable of companys services.
Fast. Friendly. Good guys . Only place I trust to work on my vehicles.