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Auto Xperts - Capital Circle
2815 Capital Cir NE, Tallahassee, FL 32308, United States
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Auto Xperts - Capital Circle
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Jo
Review №1

Changed oil in my Mercedes. Great job and price. If you dont want to wait 2 months for a oil change, call here.

ko
Review №2

I have taken my car to Auto Xperts on Capital Circle three times now and every time I have been treated with excellent service. Don worked with my schedule and got my car fix and ready to go quickly. I definitely recommend taking your vehicle here for service!

Sh
Review №3

Jud and Don were great to work with. This shop was recommended to us by Discount Tire on Killearn Center Blvd (also a great shop). We let Don know we had just bought the vehicle and needed to get some things looked at. They preformed a “travel inspection” and looked over everything for us. They were honest about services that had already been preformed and we truly feel like they only did what was necessary to get the car running in tip top shape so as not to rip us off. They even fit us in when they didn’t have any appointments available because they knew we’d be going out of town and wanted to make sure the car would run safely for us on our trip. It was our first time in but it won’t be our last and we’d trust any of our vehicles to them. Great communication, on time services and thorough inspection and it’s no wonder they have so many other great reviews! Thanks guys!

Do
Review №4

Went in to get some work done on my hummer at first I wasnt impressed and then that quickly changed before I left I felt like I won the lottery these people are very friendly,,professional and they won me over I will be returning back to this location in the future .didnt catch the guy name but I chat with him a little and he love his job and he said he do I liked how he kept communication with his customers this guy was awesome please keep him around

Fr
Review №5

Great service! Fair price. Fixed it fast!

Jo
Review №6

These guys are just what the sign says. Professional, courteous, fast and clean. Without a doubt will continue to service our vehicles here.

To
Review №7

Tim, great guy...keep you in the loop to explain maintenance needed. 👍👍

Ka
Review №8

This place was so good! They fit my in and it only took an hour. Highly recommend. Don was amazing

wh
Review №9

Its a very good shop. Reliable, honest, good prices. I plan to have them do all my repairs.

Tr
Review №10

This place is great. I recently switched from the mechanic I used for a decade and after my second visit I felt a part of the family. They have coupons online most of the time to help save some money. The staff told me exactly what was wrong and what was worth fixing and what could wait. They definitely are in the business of building long term relationships instead of ripping people off. I highly recommend them!

Je
Review №11

I wish I could give 10 stars!!!. I am so grateful for the staff at auto xperts. My battery died and I was getting no help anywhere. I called, went in, and was treated with the utmost care. Thank you guys for saving the day!!! Not all heros wear capes.

Ja
Review №12

Good service. Not much experience beyond generic alignments. Anything beyond stock, and they cant help you.

bl
Review №13

Very informative great service and I recommend to anyone so please stop by

An
Review №14

This was my first time at Auto Xperts, and I was overall very pleased with my service on my Honda Civic. You do have to make an appointment, which Im not used to doing with just getting an oil change, BUT I would have to say that it was worth having to wait a little longer. Everyone was courteous and professional and seemed knowledgeable, and it was cheaper than Take 5 by a lot. I got a full synthetic oil change for $60 while I have always chosen to get semi-synthetic at Take 5 (~$65) because the full was prohibitively expensive.

ma
Review №15

The guys are the best. Ive been coming to them for years. they are very honest, personable, fast with quality work. I would never go any where else!. just try them once and youll never go anywhere else

B
Review №16

Took my truck in for a big power steering leak. Other shops were hesitant to work on it and diagnose it. (No idea why). Auto Xperts took it in on a Monday, replaced a broken hose, drive belt, steering rack, and flushed the transmission and it was done by Wednesday morning. To me, that is pretty dang quick. Yeah, it wasnt a cheap fix, but I wasnt expecting it to be. The truck is a daily driver so it needs to be reliable and they made sure it is. If my truck needs repairs in the future, Ill have it back there in a heartbeat. Thanks guys!

Wi
Review №17

I had a check engine light on and they were able to let me know what it was and get it fixed. Great service

Ki
Review №18

Went in to have my car checked up before I left town for a long trip. Had all four tires replaced and a few other minor fixes. Decent service. Unfortunately, within 50 miles one of the tires was unfit to drive and the spare needed to be put on. I had to buy another new tire from put of town and bring my car back later to get a replacement tire. I got the tire replaced and made it about 300 miles on it before the replaced tire went flat and is destroyed. I had to buy a second new tire out of town to get my car moving again. Unfortunately I have had to spend an extra $300+ on tires after having all 4 replaced. No issues with the two tires I bought out of town and no issues in the wheel well, leaving me to believe there was an issue with the two tires from Auto Xperts. I am no longer in Tallahassee and they have said they cant help because of that.

Al
Review №19

When you are searching for a service industry especially automotive it can be aggravating trying to get good honest service at an affordable price. We were fortunate enough to trust these people with our cars( both cars had A/C problems a year apart) and to their credit they identified the problem quickly and honestly and delivered our vehicles back ASAP fixed the first time. Honest, dependable and affordable is how I would describe these guys. Thank you. Before you take your car to a dealership for repair bring it here first.

GR
Review №20

Good guys that helped me decide whether to spend the money, I didnt and couldnt afford the tag. But they helped me price out so I could make a more informed decision. Very helpful. Thanks

Da
Review №21

Went in for seized Water pump replacement as pulleys sheared bolts and oil leak issue. Initially, they stated the Valve Cover gasket and also a couple seals behind timing belt and cover needed to be replaced. Once they were in, they discovered the timing belt and seals were fine and did not need to be replaced. Their honesty saved me a few hundred dollars. I will be back! Thanks for your service!

Am
Review №22

I will not be back. First I was never given any pricing for anything. Second I was over charged for labor. If I was only charged for a 1/6 of an hour, which is all it took for the swap that I could have done if I was told they were going to charge me that much, was $42, There is no way labor costs 240/hr. And when confronted about it was told oh we were going to charge you for a 1/4 of an hour but only charged you for the 1/6 and that labor is over 100/hr. Someone obviously doesnt know how to do math and was pulling a fast one. That is ok, am disputing it with my credit card company. If someone calls you need to be upfront about costs, especially when you are charging $70 just to diagnose it but do nothing but read the code.

Wa
Review №23

Great work friendly and knowledgeable staff

Sh
Review №24

I took my vehicle for inspection of a problem noise I was having to see if they could diagnose it. They were right on spot with the diagnosis and their repair costs were reasonable, and after getting several estimates, I decided to let them do the repair because #1 they came recommended by a family member and #2 their cost for repair was reasonable saving me around $200.

Ph
Review №25

They took me with short notice and had my vehicle done in a very short time and diddnt charge a lot to do a total wheel alignment. I am quite happy with how Auto Xperts did

Ja
Review №26

They are great, fairly priced and they will work with you so the job gets done !

Fe
Review №27

A friend recommended Auto Xperts to me when I moved to Tallahassee. Im so glad she did. They are very professional and reasonably priced.

Da
Review №28

Excellent service.

Ju
Review №29

Been bringing my car in for regular maintenance for years and always receive fast and friendly service with zero high pressure sales! I so appreciate that because there is enough of pressure just living life now days! Thanks to you all for your superior service 100% of the time!

Na
Review №30

The know me by name. 2nd visit to themI got ripped off a 5 min oil change place last oil change $20 ended up $190.

Sa
Review №31

The lady who answers the phone is the sweetest!!

LA
Review №32

This was my first experience at Auto Xperts. They diagnosed and prevented a much more costly repair. Their price was in the middle of the range of pricing for the same repair online . They were able to take care of the repairs the same day, which I really appreciated. They were personable and professional. They provided transportation home and back to pick my car up, which was a huge plus for me. I recommend and will use them again.

Ro
Review №33

I have a drivers side window that wont roll up but I had it up thank God when I took it in to have something else fixed. Unfortunately somebody rolled down the window and now I cant get it back up. And when I tried to I reimbursed my lower back and now the rain can get inside until I can get it fixed. I know they didnt know the issue with the window. And service has been great otherwise. Just frustrating.

Be
Review №34

I took my car there for a pre-purchase inspection because there was a leak in the car and airbag light one for sure to check out whats exactly wrong and approx how much would it cost me to get it fixed. I took an appointment and went there and for sure they were running behind and instead of taking an hour they called me 3.5 hrs after they finished. and the report saying that the car has a major leak and airbag light is on which I already knew that but no further evaluation or at least to let me know where is the leak coming from. I paid approx $55 to technically get nothing out of this and when I was picking up the car the owner/mechanic of course didnt have time to speak to me and let the secretary to speak to me and she promised I am going to get a call back from him before they close for the day and of course never did. Anyways I am not satisfied at all and I wouldnt recommend it to anyone and not planning to get service there anymore.

To
Review №35

Excellent, professional service! John is always a pleasure to work with and takes great care of us!

Ju
Review №36

It’s not every day you meet someone who is generally interested in educating the customer. These people understand that educated customers are GOOD customers. After they fixed the car, I received a 15-20 lesson on the issues with my car, how to avoid them, and what to look/listen for when it’s acting up. I greatly appreciated the curtesy of these folks and definitely recommend anyone in Tallahassee to check them out.

Pa
Review №37

They have always been kind with great service. They may not always be the cheapest but they are competitive in their pricing and have always gone out of their way to help me. I often see the owner at this location (nice to know he keeps in touch with the every day work). He is friendly and approachable. I love the manager, Booth who always greets me with a smile! And as a woman, Ive never felt that they talk down to me. Ive brought in a series of cars needing extensive service (I bought them used with this in mind) and they are great of helping determine priorities and giving an estimate to slowly bring them back to full service. Ive also referred family and coworkers to them for service. Thank you for the wonderful service! (PS. If you use them, you also get promotional postcards with discounts on future service mailed to your home. I love these and have saved a good bit on services by using them.)

Ty
Review №38

I came here for my cars Allignament to be fixed, and I was extremely happy with the job that was done. They took their time with my car making sure it was done correctly. It took them sometime to finish, they test drove my car twice to ensure the job was done correctly. They were rather cheaper than I expected, by a few hundred dollars. I personally appreciated the fact they did not try to sell me anything else, and explained the issues my car was having, and future issues to look out for. I definitely recommend coming here for car maintenance.

Ro
Review №39

Superb service, excellently and quickly done, and at a surprisingly low price — about half the dealer labor rate. My issue was the replacement of a failed electronic/display-screen unit. I probably got a little lucky with the super-quick turnaround. All that said, I couldn’t be more satisfied with the customer and technical service. Kudos to Booth and John, and to “BT”, who did the actual work.

Ri
Review №40

Auto Xperts is the best place in Tallahassee to take care of any mechanical needs. They provide excellent service and excellent quality.

Pa
Review №41

Lack of attention. To those calls in need of their services.

P
Review №42

I highly recommend Auto Xperts for any car service. They are professionals and get the work done on time. I truly appreciate their hard work. Also, I want to thank John for being patient with me when I was asking tons of questions. Thank you!

Je
Review №43

We broke down going through Tallahassee florida and the owner at Auto Xperts helped us when everybody else put us on a waiting list for 4 days. He did an amazing job getting us ready for our travels back to Indiana. Their friendliness and professionalism is unbelievably amazing. Customer service is out of this world. We highly recommend them.

Be
Review №44

John and Booth are the best! They make sure you receive the best service for a reasonable price. Thanks for continuing to provide great service.

Mi
Review №45

Always professional always courteous. They explained in detail what they did or what they are doing and a special shout out to Brandon, who, in my opinion went the extra mile to figure out how to fix my car. You guys rock.

Ra
Review №46

I was not happy with the experience I had here. I have never heard of an auto shop who charges to run diagnostics and then keeps that charge once you agree to get the work done there. Upon pick up I was told that I couldnt have a receipt until AFTER I paid. I refused and then was finally shown the bill and was being charged twice for parts. Id like to think this was an honest mistake, but I felt like I was being ripped off. Will not be going back or sending anyone this way. Ill also mention that my car was not fixed and I had to trade it in less than a week later as it wasnt drive able over 15 miles in one trip.

Da
Review №47

Had our first experience there when our truck broke down in Tallahassee last week. We are new to Florida and we were actually 30 miles from our town, so after reading reviews for the shops in the area we settled on Auto Xperts. They were great, we were able to go have lunch and stay in town a few hours so they could fix it that day, saving us money on having to get a rental car. The guys in the shop that we dealt with (John & Booth) are very very knowledgeable and very nice, we felt the price was fair, especially considering we were 1st time customers and just showed up, we were lucky they had time to fit us in! Definetly recommend them. Our other truck is currently on its way there now for repair and we are thankful to have found a good shop! Although its a 30 mile drive from home, its well worth it when u get good service! Thanks guys!

Ty
Review №48

We took a vehicle there we were test driving. They checked it out for us for free and gave us some tips. Highly recommend. super nice

Ma
Review №49

Auto Xperts did great work on my vehicles. The staff showed great customer service! I will use them again and recommend them to others!

Pa
Review №50

Best and most honest auto repair place in Tallahassee. Very competent technicians.

Ta
Review №51

Auto Xperts is without question the best mechanic in Tallahassee. My entire family has been using them for years. Theyre honest, reasonable, and their work is top notch.

Mi
Review №52

Great experience! My BMW actually broke down on CCNE right outside their shop and someone helped me push the car out of traffic and into the lot. Mr. Booth knew exactly what was wrong with it, and said they could get the parts and get it fixed the next day, which is exactly what they did. Plus they gave me a ride home. Will definitely be taking my car to Auto Xperts for future needs.

Pa
Review №53

We LOVE Auto Xperts! We have been using this company for 15 years. Started using them off N. Monroe, and were so excited when they opened a service center off Capital Circle NE. They are always friendly, and most importantly, honest!!! Would highly recommend them!

Br
Review №54

These guys were awesome! Honest, quick, knowledgable. They diagnosed the problem with my truck in a matter of seconds after I described what was happening. The local dealership where I bought the truck wanted to schedule me 2 weeks out. They gained a loyal customer today!

Ro
Review №55

I always have good service here. Fast, friendly and reliable. Booth is the manager and John employee are knowledgeable and have always done good by me.

El
Review №56

These guys never disappoint, theyre honest and totally affordable! I highly recommend them.

St
Review №57

Extremely disappointed. Spent about $1200 to have the rack and power steering pump replaced in my Pontiac because of leaking. Got it back and the power steering reservoir cap was completely loose (virtually no seal). Still more leaking. Another shop now informs me that the replaced rack is leaking out of both sides and the pump whines like a scalded dog. Never going back...

ma
Review №58

The service was quick and Brandon’s Knowledge gave me confidence to say, “This will be my car repair shop “.

Tr
Review №59

Ive been a client for many years. This company is great.

Ji
Review №60

Replaced engine did work in timely fashion, bill as estimed

K
Review №61

Did my balljoints and I will admit they damaged one going in. However a visit to the owner Chris left me feeling like they would make it right and they did. I dont expect people to be perfect but I trust their competence and standing by their work. Theyve won me over as a customer and I will be returning in the future.

J
Review №62

After trying to have my a/c repaired at 3 other area shops, I FINALLY got it fixed right! Dont waste your time anywhere else.

CO
Review №63

I think these guys are honest. Booth is very competent.

Je
Review №64

Right service, right price, and right time. Thanks folks!

Ma
Review №65

Very friendly and responsive.

TR
Review №66

Capital Circle NE location is my go to place for automotive service. Great,fast and friendly service!

Mi
Review №67

These guys have always been very helpful and honest when we have dealt with them on several vehicles. thanks

ha
Review №68

Fair and honest - original quote was for 1 hour of labor to replace the supply fuel line on my 2002 Truck, after the work was done they only charge me for 1/2 hour. Nice. Thank you.

Me
Review №69

Told them my car was having serious problems. I had them look at it and they told me there was nothing wrong and even implied to my father that I was either making the issues up or over exaggerating not 2 hours after leaving my car broke down completly. Each time I have ever come here they are rude and disrespectful as the look at me as a silly young girl. I highly recommend looking elsewhere for service. Especially if you are a young woman.

Na
Review №70

Pleasant experience- oil change only. Know me by name.

Pa
Review №71

They did a great job in a timely manor and for a reasonable price.

Su
Review №72

Whether its for an oil change or more serious issues, this is a great place to bring your vehicle. The mechanics here are friendly and knowledgeable, their prices are very reasonable, and they preform quality work efficiently.

Ja
Review №73

Very knowledgeable group of guys. They have serviced my truck for years.

Xi
Review №74

Good service, fair price, nice people

Pa
Review №75

As always provide excellent service

Br
Review №76

Best in Tallahassee thanks for all the help

MF
Review №77

I was extremely impressed as I thought I was having serious issues with my truck expecting an expensive repair but was impressed when he said I just needed a new battery.I’ve made them my “go to” service center for my vehicles.

Ed
Review №78

My last visit was for an oil change. Service tech was very professional and took care of me without delay.

A
Review №79

Indifferent. Nobody is going to stay over to help you with that. Must be taking customer service lessons from Proctor Honda.Re Chris Hackneys response: I dont know if your manager is the one who said it, and I doubt you train your employees to say something like that, but one said it to me regarding the problem I was having with my door/window and a bad leak.The next company I called sent someone out to my house and fixed the problem within an hour. Two types of companies out there . . .

St
Review №80

Alternator replacement seemed to go fine.

Di
Review №81

If I have a problem with my vehicle, I bring it here. They have always been great to us.

fl
Review №82

Auto Xperia is the best in the Business!

Mi
Review №83

These guys are the bomb. Honest and reasonable prices.

Br
Review №84

Booth and the guys always go the extra mile, and treat my mom with respect. Nuff said.

Al
Review №85

Great and efficient service.

Ta
Review №86

I brought my car in for engine running hot. They fixed it but in the process they broke my my fuel pressure sensor, which makes the car undrivable. They refused to pay for a rental, and my car is stuck there for 3 more days until the part comes in. I hope they don’t make me pay for the fuel pressure sensor.

Bo
Review №87

Best in town! People you can trust!!

Br
Review №88

Very Professional. Mechanic fixed My Truck

Ch
Review №89

Great people and the best service ever

Ke
Review №90

Friendly and knowledgeable folks.

Cl
Review №91

Excellent service.

Da
Review №92

Solid work, fair pricing

S
Review №93

Overcharged and shoddy workmanship.

An
Review №94

Not the friendliness of folks.

An
Review №95

In and out in an hour!!!

Information
3 Photos
95 Comments
4.5 Rating
  • Address:2815 Capital Cir NE, Tallahassee, FL 32308, United States
  • Site:http://autorepairtallahasseefl.com/
  • Phone:+1 850-531-0999
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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