I went to several shops in the surrounding area looking to get front tires. As a traveler, I wanted a place with a National presence. I was turned away from Walmart, Firestone and a couple of other shops. The guys here at Goodyear said no problem. I ordered the tires and had them fitted the next morning. So glad I did. The tires I had were terrible. Now the cab is so quiet I can hear myself think. I probably have hearing damage from having to play the radio so loud. Bonus, they ride smooth as glass.
I have worked with Goodyear for many years. This is the second vehicle that I have serviced with them. They have a knowledgeable staff and even, warned me when a tire was able to go. Ive also used them for oil changes as well.
My husband and I have been coming here for about 3 yrs now since we moved down to FL. Everyone has been great! We miss Danny but wish him the best. Bob, Josh, Jimmy, Gary and all the guys are awesome! No BSing- they let us know the truth which we love and go above and beyond to make sure our cars are always running well! Will continue returning unless we are given a reason not to.
JOSH has been amazing over the past two years. He is very courteous and always provides excellent service. Our entire family comes here specifically because of Josh. He goes above and beyond and is trulya pleasure to deal with.
Bob(manager) and mechanic Patrick who worked on my brakes were top notch professionals.I recommend this place
There were some new faces in the front office and they were all very professional. I had the usual great service from the service technician
Bob was AMAZING ... very polite and helpful ... squeezed my husbands truck into his busy day ... my husband was even impressed by the politeness of all who helped him and he rarely compliments a place of business ... HIGHLY RECOMMEND
Danny was truly the only reason my parents went here. So they try new management. VERY RUDE AND UNPROFESSIONAL. Trust me when that comes from my Mom who is so sweet to the world, this for real. Until you Find new management cause until changes were going elsewhere.
I ve been doing business in this place for around a year, location is convenient for me. Not once have I been greeted, I always had issues with my tires, no matter what I have to adjust the pressure my self.
Everyone so helpful and nice i wouldnt take my car anywhere else
I had to have my tires checked for a leak. I am new to the area, so I called Goodyear. Gary was awesome. His customer service skills was second to none. Not only did he answer my call and schedule my appointment, he also performed the service to my car and even went the extra mile and checked my brakes as well. This is a great store. Any tire needs I have will be taken care of here. Thanks Gary.
Thank you SO MUCH Josh, the assistant manager I believe, and everyone else working Saturday, March 27th for helping me with my car and being so friendly during my crisis, you wouldnt believe Ive had the worst day EVER and THEN my car failed on me same day. It really was appreciated and made me feel better just hearing the kind words over the phone and everything..telling me its going to be okay in your own words. You guys were slammed but you really made sure I was taken care of. You made sure everyone was taken care of, I know you did because the lot was basically empty at 4:45 pm lol. Thank you so much!! I will make sure to get those windshield wiper blades! Lol!! ❤🙏
Man I tell you.... the service from these guys was better than fantastic!!!! Gary the service tech was extremely helpful and quick to get me fixed up and on the way... keep it up guys and thank you for being awesome at what you guys do. Will definitely be back for more. 👍👍👍👍👍👍
Excellent service prices reasonable
Went in looking for tires.Friendly ppl
Shout out to Gary and Danny and their team. We were on vacation in Florida, and we got an oil change before travelling down from Indiana. We noticed an oil leak once we reached Florida, and were nervous we were going to spend hours waiting in a mechanic shop. The first couple places werent going to be able to get us in until the following day. Gary and Danny were able to get us in and out within 45 minutes so we could continue enjoying our vacation. Couldnt have asked for better service, especially when we were stressed out that some of our precious vacation time was going to be swallowed up by car maintenance. Thank you so much for your great customer service!
Spoke with Josh. Very good customer service and knowledgeable. Will definitely be bringing business back. Very pleased.
Excellent work and customer service. Youll pay more than elsewhere but you also wont wait in the lobby, stranded for hours on end like other places.
Our experience with Josh and Danny was outstanding. From the moment we arrived we were treated cordially and were made to feel comfortable about the repair process. After our quote for the needed repairs, work began immediately and they completed the task sooner than expected. Josh and Danny are very friendly and knowledgeable. We would not hesitate to visit them again, nor would we hesitate to recommend this shop to others. Thanks guys!
Gary was Very pleasant, informative, and even help me with the rebate. He actually did the rebate for me as I’m half Literate when it comes to you the Internet!!! He explained the alignment that they did in terms that were understandable, not just mechanical Verbiage.... He told me my break pulsation was a little off but I already have another mechanic that has a guarantee on that work. I askEd about my engine light coming on and off as well and he looked thru history of car and said he thinks it’s probably the camshaft position timing sensor... he also downloaded the survey app for me!!!! I would highly recommend him to anybody and everybody that needs their car repaired!!!! Tk you Gary!!!!
Had a nail in tire, didnt want to pull it out at home, afraid of it losing air and going flat before I could get it looked at and repaired if needed. Took it to Goodyear Tarpon Springs. The worker just looked at the nail and says oh I cant fix that, its in a bad spot. Instead he writes me up for a new tire. $218 and change. Said no thank you, went home got my bottle of sudsy water out sprayed the area, no bubbles. Pulled the nail out, it was only a broken screw that didnt cause any air loss. Sprayed it several times with soapy water NO LEAK. So I just saved myself $2+8 and change. Instead of checking it out to see if it did leak air he right away wanted to sell me a $218 tire.
Great crew that works too hard and is probably underpaid. Please give them raises.
About a year ago my old Honda Civic was towed and it damaged the undertow so badly that it was dragging on the ground. I slided it over to Goodyear with my tail between my legs thinking of what this might cost me. The guys were not only so friendly, but instead of charging a girl driving a beat up car who clearly knows nothing they helped me fix it for free. Well this morning, my boyfriend noticed he had a screw in his tire. I swore the first time my new car needed service I would be back so I recommend Goodyear. They popped it out and patched it for free for him! This is the place I will now spend every penny of car work at. Honestly incredible customer service!
Great place. Im from out of state and the service was super friendly. I appreciate the good service to my slack tire. Thank you so much. Highly recommended.
My regular shop was too busy so thought I would give this place a shot. Was quoted $900 for a brake job, seemed very high so I got a 2nd opinion. So glad I did, saved over $500 by going to Zephyr Auto instead. Will not return, Goodyear is clearly overpriced and a bit rude when I did not take the bait.
When my tire came off the rim I had my car towed there. They couldnt fix it but they put my spare tire on and for no charge. They were curious, kind and went out of their way to get me in as quickly as possible. I would recommend this place to anyone.
We were traveling and had a rental car. The low air indicator came on and we limped into this Good Year tire center. The took very care of us. Thank you. They went above and beyond.
With it being a Sunday, many tire shops were understandably very busy. Goodyear was able to get me in right away and fixed the nail that was leaking, and even checked the other tire to make sure that that nail wouldn’t be an issue in the future. The staff was very friendly. I would definitely come here again!
Excellent service as usual and very friendly employees. I have never been disappointed here!
I called and spoke with the manager (Gary) after realizing I had a nail in my tire. He was very polite and helpful and recommended that I come in that day which was a Sunday! After arriving he wrote up the ticket, took my information and had me out in less than 1 hour when all the bays were full upon arriving. I listened in on a few conversations Gary had with customers while waiting and this man is totally honest and genuine. I am a former mechanic and must say it was a pleasure to find an honest shop in this area. Gary has an excellent team, which I am sure over the last 5 years he worked very hard to get his store to such a fine level. I would not have a problem recommending any of my friends to let their wives go in and have their car worked on based on this shops honesty and knowledge. Hope this helps others trying to find a good honest shop. btw... The waiting room is super clean, with fresh coffee, water, TV and comfortable chairs! Thank you Gary!!!
My hunt for a reliable, honest auto mechanic is over! These guys do excellent work and instead of trying to upsell me, they try to find ways to save me money. They are honest about what needs to be done immediately and what still has a little life left in it. They also fixed my transmission fluid leak for half the price I was quoted by the local chain place.
They did not honor their warranty on one issue that I paid over 400 to repairAnd wanted to charge me 2,500 for another repair that I got fixed at a local auto repair shop for 300Only dealt with Daniel for the last few years but this time Josh took over and after dealing with him on the warranty issue and the other repair I will never go back to Goodyear again. I have dealt with this store from the early 80’s find yourself a good local auto repair. And save money !!!
You never have to worry about these guys doing work that doesnt need to be done. They are friendly and knowledgeable and much less than the dealers.I would highly recommend the Tarpon location.
I had the pleasure of dealing with Danny and Josh at the the Tarpon Springs store, i recently had new struts put in my 2005 GTI.My daughter is a purchasing agent who deals with this establishment she highly recommend i get a wheel alignment after having the struts done. I brought it to Goodyear and i was out in an hour and yes the alignment was out a little. I highly recommend this dealer especially if your looking for honesty and good service and the place is super clean.
Good place with cool guys and gals working there
Great place for sure! I went in because I thought my transmission was messed up after dropping it off I got a phone call and I was expecting an estimate of over $1000 come to find out it was a simple fix that required no additional parts so All I had to pay for was just the labor
Highly recommend shop to anyone wanting service done. Jay the tech that worked on my titan was exceptional!! he actually took me back and explained a few possibilities to my problem and pointed out other items that I would need to watch out for. I have never had this done in the 30 years I have been driving. Jay is extremely professional and very knowledgeable regarding his career field. I appreciated his extra efforts in explaining to me the issues. Bob was also extremely friendly and customer orientated. Out going and willing to go that extra mile to ensure the customer was happy and that a good product was being delivered. cant say enough good things about this crew. I look forward to do business with them again when ever I need it.
Wish I could give this place 6 stars. Excellent customer service. On vacation, had a rental car and got a flat. Dropped off my tire to be fixed. Went back the next day arrived early, and they took me right in. I was on my way before my supposed appt time. Friendly staff, reassuring and an excellent price. I can not say enough things about this place, THANK YOU!!!
Danny hands down is one of the most comfortable and professional managers I have ever dealt with in my life. He totally takes the time to fully explain and walk thru everything. Thanks Danny.
Excellent service. Danny was great to deal with. They have a new loyal customer. Highly recommend!
Had a tire blow out right in front of here. They only had one option for my car because of it being an odd size. I also needed an alignment done. They gave me a discount on both and were completely honest and up front. They even gave me the phone number of a competitor in case I wanted to go someplace cheaper, but I decided to use them because of their integrity. Sometimes you get what you pay for and it was worth it to support an honest place like this. Will definitely trust them with any future needs.
Havent been to Goodyear service facility, but one was close by and although traveling decided to stop. Oil change and tire check and other checks done quickly and efficiently and at a very reasonable price on a Sunday morning. Goodyear is a now go to for service
Goodyear auto had 2 new tires run flats y rated and new in june 2019. In sep 2019 part of the sidewall foam failed and I said things happen bought a new tire a continental with same speed rating and similar tread pattern. Has worked flawless. March 2020 a mechanic changing my oil noticed a bulge on another goodyear tire. I called factory customer service who directed me to TP locationThe guy that did the workup was so nice and said I can gave it here tomorrow I said thats great. I was happy they stood behind their product until I am saw he was charging $10 less then tire rack rack price and said $198 was due. I than left and an on ordering a continental bc Ive never had any tires fail like this. No more Goodyears after 20 years
Very happy with my purchase of tires, oil change and Alignment. There were only suggestions no pressure to upsell felt. Tires have held up even better than thought (Kelly Tires). Very happy with second trip back for next oil change all after check of tires and alignment was performed no charge. As per the original sale agreement. No pressure once again for additional charges. As a person who does know about cars I can appreciate a honest sales team. Thanks Josh, I felt I am definitely getting my moneys worth.
The mechanics who work here are all wonderful. They are very respectful and honest. I was extremely stressed about having car issues (which never come at a good time), and I received quality service at a great price, which made all the difference.
Took our work vehicle in for tires.As always recieved great service and good prices. I compared prices online before making the decision and their prices were even with or better than what I found elsewhere. Love that I was able to pay online for the tires and installation!
Honest, fast, and friendly. Had a nail in my tire and they patched it for free!! The customer service is wonderful even for a simple oil change. No pressure sales on the additional work that needs to be done on your car. Worth a visit if your in need.
Cool and knowledgeable people who dont try to hustle you into buying things you dont need. Prices are fair and I was in and out in 20 minutes. Ill definitely be back!
Excellent service. I needed 2 tires and they had my info saved and I called in advance to let them know I was coming. 1 hour or so and I thought that was quick.
Danny was AMAZING! He really helped me out with getting a tire quickly and affordably and still be able to pick my son up from school on time. Thanks a million!
Always do there best to accommodate there customers and get you the best price. They also do great work and if there is ever an issue with it, they do not hesitate to make it right without complaint. Yes, they do take a long time, I would love to hear of a quick mechanics shop....dont worry, Ill wait. Overall, nice people, good work, with comparable prices.
If I only got one word to describe this place, Id go with SLOW. A simple oil change was over 90 minutes. I couldve instructed my 7 year old child to do it faster than these people. The office manager everyone raves about is a nice enough guy but way too much BSing and not enough moving and shaking. Fair prices, decent work - but plan to be w/o your car all day for the simplest of services. A tire rotation will probably run you an overnight stay.
This Goodyear auto service is the best. They do it right the first time.I travel from Fl to Az every year and I take my car here before I head West. John runs a tight and professional ship. Thank You !!
Outstanding Service and caring for the customer needs. I give them 5 star! They deserve it especially the store manger Pat. He is the best and very friendly. I recommend to anybody who would go see him. He really do care for the customers needs, unlike most other auto shop.
Fast service and fair pricing! Gary and Patrick did a great job! Highly recommend.
Danny who pretty much runs the show, Ive never had a bad experience here. Appointments are the way to have your car serviced in quick order
Awesome and truly honest service at this location! Definitely get that warranty too, it pays for itself
Hey folks:Do not go to Goodyear. I dont care how convenient it seems. Theyre close to my apartment with extended hours, so I thought Id try it. DO NOT. (Thankfully, I got the price for the oil change BEFORE I had it done.) Its $70 for a synthetic oil change. I never pay more than $22 at Tires Plus and an additional $10 for an engine inspection. I have had this car for 10 years. Then I get the, Are you sure its synthetic? Yes. Yes, I am sure.Then, as I spoke to the mechanic about this, I got the up & down check out. That is DISGUSTING. Men, do you not understand how degrading it is to be looked at that way?The attendant did not assess anything further, did not apologize, did not say anything--just pushed my key over to me. Id rather deal with Tires Plus hours and location, than be charged that. Tires Plus is always polite, even when their prices on brakes, etc. are too much, as is their labor. Good Year isnt even polite for $70! I should have asked if it came with a pack of aloe-infused baby wipes, so customers can soothe themselves after they let Goodyear give it to them good, all year.
This store is professionally managed, has friendly, accommodating and knowledgeable staff who take pride in doing a great job done right the first time. Make THIS store the only place to bring your vehicle. Dan is the best! Go see him, youll become a fan for life.
Just took my vehicle in 2days ago, replaced the thermostat along with radiator only to bring back very next day and told my head gasket blew AFTER all the money I spent to fix the overheating issue. Don’t waste your money or time with this good year. 1500 and a day later my car is GONE. Don’t trust them with your vehicle.
The manager Danny, and assistant manager Josh, were extremely kind and helpful. They replaced my three trailer tires, and even though the tires were past warranty the guys even gave me a discount and installed for free. I could not be more grateful!I am surprised by the sub-par reviews being written, but I guess that was their experiences. This was certainly not mine, all I can say is I received excellent service!
Danny provided us excellent service and made sure to advise us on what we needed to do. We have a home in Tarpon Springs, we had an issue with our car and we were able to have Danny look at it on a Sunday to fix the issue and get us back on the road very quickly.Thanks.
Howard Mills is a service manager who does not represent your company well. He is dismissive of any complaints or criticisms of his customers. I spent 2 hours at his place to be informed that I was not over 25 miles from the original place I had the work done. So they could not fix something that they said is warrantied and that I should go back to the original store to have it fixed. I would have appreciated that info 2 hours ago.
Pat Sutton and his crew have the best customer service anyone can ask for. My son had a small problem after an alignment and we went back and they were able to go the extra mile and make it perfect. Thank you for caring and taking the time to make it work.
Rated 3 stars only because this used to be a solid place to get tire work done. Today they claimed they can’t work on my tires/rims size even though I’ve had this exact location work on them before. They told me over the phone that this should be ok but instead they just wasted my time
Drove up to Good year Tarpon Springs right at closing time on a Sunday at 6pm with a tire that was going flat so quickly as I drove up 2 gentlemen were closing to go home for the night when I told them what was going on with my tire Danny the store manager was so polite and more then happy to help me he took his time on repairing the tire that was in need of his help he was so kind and had such a pleasant attitude to helpDanny truly saved the evening for me and my family and we appreciate him so very much!
Had a shard of plastic sticking out of my back tire. The low pressure tire light came on so I checked my tires and heard a hissing sound. I knew I needed to find a place fast before I got stranded. I was driving by this Goodyear. They took a look and found out they didn’t have a tire in stock that would fit our van. One of the guys offered to drive to Palm Harbor to another shop where they had a tire that would work for our van. Thankful for them going above and beyond to get me a tire so quickly.
They fixed a flat for me, no charge. Thanks guys!!
My friend and I were stranded in Tarpon Springs with a flat tire after visiting my aunt that is under Hospice care. We were not familiar with the area at all. We live 2 hours from Tarpon Springs. We were towed to Goodyear where Josh helped us above and beyond the call of duty. (he said he was my night and shinning armor LOL) They couldnt fix my flat (damage was to bad), they didnt have my tire in stock (only because it was an odd size), so he made sure I was safe with my spare (full size) and the other 3 tires for our journey home. I have to say, that was the best care I have ever received. Thank you Josh and your team....
Jason is a really great management he offered to put a new windshield wiper just one on my car for free which was the wrong size but Im so grateful for that and theyre always polite all of them Im going to buy my four new tires very shortly see you then boys
This is for Goodyear corporation NOT for the guys who work there. As a business owner they sent one bill to the wrong address. They never contacted us until few months went buy. When we talked to them and told them that they had the wrong address . We also paid the bill over the phone at that moment. Come to find out they reported to my business credit.
Awesome quick service great people to work with. Competitive prices. Have been going here for years wouldent trust anyone else.
Went to the Cleveland Street store in Clearwater for last oil change and was very satisfied with the service, but it close permanently. Decided to try the Palm Harbor store this time as it also received an average of 4 stars from Google reviewers. Was pleasantly surprised to meet Josh again who had moved from the Cleveland Street store. He said that one of the technicians had moved with him. He told me to expect the service to take about one hour, but it barely finished in two. He apologized for the long delay and didnt even charge me for an oil change and wiper blades! Ill definitely come back.
Great service very fair on the prices and very honost dont try to sell you anything you dont need I highly recommend this place I will definitely bring my car back here....kudos guys on a job well done
Took 1 hour and a half to get my one tire diagnosed for a leak and rotate the tires from back to front. This is the service you receive from Corporate companies. These kind of companies have the lowest most incompetent people working for the least amount of pay. There is a serious lack of administration. I had the same terrible service at Kauffman tire as well.You should go to local smaller operations that have someone who owns the business present. The lack of care these corporate places display makes me sick. Good year you are disgusting.This happened multiples times to me as well. Took me 3 hours to get a new tire (I swear)
Danny, one of the managers at this location has helped me on several occasions and is willing to go above and beyond. The service techs are very respectful of personal vehicles and are very knowledgeable.
That store has an amazing crew! Every one use this place!!
I am always accommodated when I arrive with or without an appointment. Entire staff is friendly and exceeds my expectations. Always. Highly Recommend
Everyone has been very polite and kind that Ive worked with here. Even when the man at the front was overworked with no help, he still treated each customer on the phone and in front of him with courtesy and understanding. Way to go that takes a lot of patience when under pressure.
Little pricey...Wanted over $250 to change a breakpad.. I did it myself for $30......
Josh wasextremely great.
Always friendly and check my tire pressure for free if course, but dont make me feel like Im bothering then!
Very honest mech here.
Danny The store manager needs a bonus ... I am a nurse showed up to his store 20 mins till closing because when I left the hospital after 11 hrs my tire light was on:( This poor guy had been working since early morning in a store with No working AC all day ( it was 97 degrees today) He still had a smile wasn’t complaining (obviously I knew when I walked into the waiting room with the doors open no ac uggh) he asked what he could do he came right out and he fixed my tire hisself while in between answering the phone and other customers coming in the store.... he never showed any irritation, just kept smiling and asking how he could help... he even sent the one other employee he had to go get a tire from the store down the street for a mom and her small son that came in. Customer service is SO horrible in most cases these days.... that’s not the case with this store manager he’s awesome! Danny M. thank u so so much.... I appreciate You:)
My Go to place to fix my car - not only will they do a very comprehensive check of the vehicle, but they will show you the problem and give you no pressure to fix immediately. (Bar a severe safety issue). They will give you an approximate time line on when it must be done. I found them because AAA approved them. One more thing, I had another car that gave me severe problems. When I was ready to purchase a new car, the men and women working here made a suggestions on quality cars that wouldnt break my budget.
Took good care of us. Best service ever!
Patrick did an amazing job fixing my car in a timely manner
Josh Bentley, great employee deserve employee of the month
I had my oil changed here and the service was fast and they gave me a great deal. Im going back there for my next oil change next week.
Nice people, a clean environment to wait, great service. I recommend!
They do good cars service but I scheduled an appointment online an still managed to wait 3 hours for a simple oil change
Thank You, Pat! My wife loves the new tires! Definitely recommend your store for all automobile needs!
3 times I have come here for maintenance. Each time the staff has been very helpful and very friendly, and thats why Ive kept going back.
Consistent service though a little pricey and long wait times, even with apointment, minimum of an hour for oil change and tire rotation. Friendly staff.
Great service center, had an emergency and they were able to get me in fast and get me back on the road at a fair price. Will bring them my business again.
Great service fast and friendly service.Prices are competitive
Since this new manager, Pat, started running this place it went from zero stars to 5 stars. They treat each customer like its their last now. BIG CHANGE!
Pat and the staff are super! Customer service from front of the house to the back of house is top notch.
4 new tires and rods on Gwyneth👏👏👏😍 $1600.00 😭Shes worth it.