Blair and Toni here are so wonderful they made sure I got everything I needed and less then I expected. They people like family.Then understand people’s budgets and don’t try to push selling.

I had a great experience today with Jen at the Greer T-Mobile store. She is very knowledgeable and helped me transfer lines over from Sprint and helped me pick out a new phone that is right phone for me. The entire visit was seamless! Great customer service! Highly recommend ☺️

This guy did not want to be bothered.He actually said, Idk what I did. I just tried a few things.Seeking help for no internet connection, in only seconds, this guy says I need to buy a new phone. (Just purchased it 12 weeks ago). Before he finishes sentence, hes like, oh its ok.Stupefied, I ask what was wrong... he says I dont know.Wow. Just wow.

Dont know why they even have this store. Stock is minimal at best and customer service is far below other locations. Even though its less than 1 mile from my house, I will travel to other locations for future assistance

Received outstanding service. Could not expect anything more. Thank you Jeff and Keith.

This store and its team is amazing! Great customer service and honestly cares about their customers! Helped me find the perfect phone for my autistic brother! Helped me upgrade mine and helped us with a billing glich that occurred while at the store! Highly recommend to everyone!

This merger with Sprint is very messy and hard to deal with. People at T-Mobile were very nice

Great customer service 👏 👌

Was looking to switch from AT&T and to upgrade our phones. To be eligible for an iPhone promo I was told I should fix the cracked screen. I was unaware that an old screen repair shop won’t cut it and that you really need it to be done by Apple to protect the water strip. This is key as trading in a device you can’t have any water damage. Needless to say after spending money to fix a cracked screen only to find out the water strip was removed we weren’t happy. Jeff the store manager followed up with me with a plan to solve the issue. This is refreshing coming from AT&T and happy to be making the switch!

Good Customer Service. Now I have to wait for My New Phone to be delivered. To Be Continued...

Horrible, would not recommend

Excellent customer service dumped Verizon after 20 years

Meh, super long wait, but what I only did took 10 minutes. Ended up lady said she didnt know what to do and just call 611.

Great Service!!!! They fixed my phone when location in mall (were I got my phone) would not! Very friendly service! Made my wife and I want to stay with T-MOBILE as customer! Tiffany was amazing, She done great job and was very nice. I highly recommend this location!!(STAY AWAY FROM THE MALL LOCATION)

Not Friendly at all

Employees are very helpful . Thank you Malvin for going above and beyond to help me .

Extremely kind and helpful staff.

I went to the Wade Hampton store today to ask how to prevent roaming charges because my husband and I will be cruising in two months. The store employee was very helpful and gave us a quick and easy solution to the problem. I had delt with Verizon before and it was a long process. She certainly had a quick shortcut to the problem. Will be returning to this store for my next phone.

We were able to walk in an immediately get help. The agent verified my ID, which I greatly appreciate, and I received two notification on my phone as changes were made to our account.

Workers are extremely nice and personal. You can find awesome deals here sometimes. I got an Otterbox for my LG G5 for just $10.50 after taxes, regularly $49.99. Plus its T-Mobile, so every Tuesday you get #Thanked with the T-Mobile Tuesday app, should you so desire to download the app to your phone.

I really like this store..however, I did really enjoy doing business with Ortiz, after my purchase, I called and left several messages and no return call. He also misplaced my SD card and never returned my calls about that issue either. That SD card had memories and important docs I cannot replace. Unfortunately, some of the last pics and docs I had on the SD card never backed up/synched to my Google account. I was under the impression he left it in my old phone..but no such luck. Not to mention they also try to discourage you from returning your phones. Phones today are too expensive to get stuck with a phone that does not w ok to for you.Its a shame because I happened to like this store and the staff. But now they have some new employees.

They have a very friendly staff. Always ready to help or answer questions. This will always be my favorite store in the area!

I walked in there, two employees working never greeted me when I walked in and never acknowledge I was there. One employee was standing there talking in a different language to someone that walked in after me just talking not trying to buy anything while I stood there to be waited on. Such bad customer service!

This store and employees are great. I left sprint for the tmobile. I refuse to go to another store.

Great experience and awesome customer service. The phones we wanted were all available and we were able to switch over to T Mobile easily and saved lots of money!!

Very rude, slow NOT nice drive extar mile AND GO TO cherrydale store BIG and Better then does lazy asshats.

Awesome customer service. No fuss no hassle. Thank you, CJ.

Very small store but friendly knowledgeable employees

Excellent service. Employee was very helpful.

They helped me with what I needed

No customer service at all. got a tablet for fathers day was missing stylus, went to store was told they dont sell them. called warranty number was transferred to customer service Mary advised me to go to VERIZON! I have 2 accounts atVerizon they tried 5 different stylus but they didnt fit in the storage compartment they offered me one for free. I told mary at t mobile this she told me to go to Verizon to get a stylus! So if you want customer service go to Verizon wireless. I cant even get anyone on the phone at t mobile. It aint right for Verizon to give me a free stylus when my grandchildren bought my tablet at t mobile. I wish I could talk to a manager at the taylors store about there customer service, my wife went by there and it was a pratfall. T MOBILE make it right by calling 444 8706 and I will repost. thats a Verizon number so it will always go through and not get dropped. SIGNED VERIZON CUSTOMER WHO HAS HAD ACCOUNT SINCE THEY WERE BELL ATLANTIC INSTALLING CAR PHONES

Ricky was very helpful and polite and put up with all of my dear mothers endless questions over a new phone, thank you Ricky. Will come back.

The people in there are nice enough, but there is no WiFi. Seriously, no WiFi. We tried to activate my wifes iPhone there and when it was trying to connect to the I-whatever we were told to go over to the Panera a few doors down to use their WiFi so that we could download quicker. Thats the other thing, their data signal in their own store sucks, so let that be an indicator of the signal you will be getting on this network.

It a badbplace do not go there

Staff was very nice and helpful.

Great service and prices

The employee that helped me was deceptive to say the least. Told me my payment would be half of what it really is. The customer service was poor also. I will tell my story to anyone thinking of using your service. Hopefully they will go elsewhere .

Sucked

Friendliest T-Mobile store in this area.

The best

Call T-Mobile and ask if they had iPhone 8and I was told they would and I asked him to save it for me he told me he would and then when I got up there I sat there and like we did for over an hour and when it was my turn he told me that he didn’t have it and I asked him I said didn’t you just tell me you had it because I called on the phone and he said oh yes but I sold it

Ricky is a bo$$

They full of malarkey 🤣

Cary Ortiz was great!!!

Its okay

Ortiz #1

Excellent

Cant fix the issue locally. Have to drive to the store 30 min away to try and get account fixed.

No comment I think two stars is a lot

Excellent attention

Ortiz n Ricky 100%