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Bill Luke Tempe
7799 S Autoplex Loop, Tempe, AZ 85284, United States
Comments
Jo
Review №1

This is an excellent well run organization. The sales people are the most respectful and professional in the business. The manager Steve Sprute is courteous epitomizes professionalism. You will not find a dealership that will treat you nearly as well.

Ri
Review №2

Excellent customer service. Very friendly, financing was super fast and I was out the door in an hour from test drive to driving home. Daniel was superbly knowledgeable about the vehicle, realistic pricing, the process, and what he thought it would take to get into the vehicle. They met me in the middle and gave me a good deal on a great vehicle. I highly recommend that you go see these guys. Ask for Daniel Jordan and you’ll be well taken care of.

An
Review №3

Matt was awesome. I had doubts a deal could be done but he assured me that he has seen great things happen here. He was right we got a deal at exactly where I wanted it . Got the vehicle Ive always wanted . Big thanks to everyone at Bill Luke Tempe

Ba
Review №4

My 2nd Giulia Ive purchased and Im having a ton of electrical problems. My original service provider Kyle (?) Disappeared on me. They said the car was fixed and the console went out not even half a block away from the dealership. I immediately brought it back and Alex was very nice but literally did nothing to make this right. I had made 3 or 4 trips to this dealership from almost 200 miles away (so like 400 miles round trip). Ive got to go back yet again, because 2 months after another fix the console is out again.What can I do to make this right? They asked me. I said how about a free oil change/maintenance since Ive almost used 1,500 miles in traveling to get this fixed. I was told I dont think we can do that.Additionally, Alex stated that my trunk was misaligned and that it could be fixed while it was in the shop awaiting other repairs. That wasnt done at all. The service department here has dropped the ball. Even the salesman, Daniel Jordan, is garbage. Same day I purchased the car, I got an error. I messaged him asking for advice and Ive not heard a reply since.Ive had this car for 6 months and 1.5 of those months Ive had to drive a rental, granted it was provided and paid for by Bill Luke.

Ke
Review №5

Purchased a very low-mileage pre-owned 500X at a great price online and completed the pickup at the dealer a few days later. Prior to our arrival, the service department took care of an open recall on the radiator fan that the prior owner had failed to act on.When we arrived, everything was explained to us in detail including various extended warranties (we always opt in on them) and they gave us a tour of the vehicle so we would be familiar with its features before driving home.UPDATE: Two-and-a-half years later we are still very satisfied with the 500X and the service department whenever we go in for maintenance.

Ma
Review №6

First time buyer and Matt Pilcher was beyond wonderful. Very honest, good charisma, and outstanding professionalism. The process was simply and the experience was great. Tommy in finance is amazing. 100% recommended. Matt and Tommy are your guys for a new vehicle- I guarantee you won’t regret it 👍🏻

Al
Review №7

The salesman Chandler, was straight to the point, and easy to work with. He told us what we could do to move forward and was by far the best person we interacted with on our car buying journey! He went above and beyond, even helped me find a spare key online (for a decent price) and told me where I could get it cut! I ended up walking off the lot with a smoking deal, & happy as heck. Thanks again Chandler!!

Ja
Review №8

Did a great job. Love their sales process. Really easy and great people to work with

We
Review №9

Awesome experience. Met the salesman Steve L. Went for a test drive. Credit check. Waited 5 minutes for Troy. Signed the contract and was on my way home. Got a great deal and awesome customer service. Thank you so much guys.Wes S.Love my Chevy Bolt!

Mi
Review №10

We originally choose Bill Luke due to the wide range of used cars we were interested in. We were greeted by Daniel and he spent hours in the heat allow long us to test drive several different cars. He had good knowledge and insight on each car. We felt very little pressure while decided on the right car for us. After sleeping on the decision we returned the next day. Daniel walked us through all the necessary paperwork. Alex the finance manager did an excellent job of explaining all the options but didn’t pressure us to purchase something we did not want. It was a pleasant car buying experience, we would highly recommend Daniel and Alex at Bill Luke of Tempe.

Ji
Review №11

The whole dealer experience at this location was above and beyond exceptional. I came to look at a vehicle with, no intention of purchasing. Chandler our salesman was excellent as well. No pressure, allowed my family and I to look and drive several vehicle with no pressure at all. We found one we liked did the credit application and drove home in a near new vehicle. Could not have been happier with out choice of dealers.

Cr
Review №12

Steve bro and James were a total pleasure to work with. Kind and easy. Straight to the point and no pressure sale. Bought a beautiful Cadillac that was very clean and well priced. Happy with the experience all around!

Co
Review №13

If this review were just for James it’d be 10 stars easily. I recommend him to anyone. Honest, caring, thorough, kind and welcoming to both myself and my Husband. If I only had to deal with him, I’d buy again.The loss of stars is for the manager we signed the paperwork with. I’ve tried to let the interaction go, but I felt he was sexist and did not listen to myself or my husband when my husband pointed out that I was the buyer. I saved 10k to put down which is a lot of money. He preferred to call the bank to see if it “mattered” rather than doing What we wanted!I’m going to be making the payments myself rather than spending it on something else and everything is in my husbands name. Emails, promotions, referrals all in my husbands name. It SUCKS to save This long to now be reminded multiple times that the manager felt my husbandshould be the primary! Sexism at its finest. It will likely stop me from purchasing again

Ke
Review №14

The whole experience was smooth from the start! Awe went to look at one vehicle and ended up looking at several. Daniel Jordan was the most knowledgeable sale person we came across in our exploration for a new vehicle. He pointed out positives of all the vehicles and we were able to make a much better decision on which vehicle works best for us. We will definitely go back and see Daniel again at Bill Luke!

Me
Review №15

My wife and I were looking to buy a truck: a Ram 1500. Steve Brotherton helped us check one out and take it for a test drive. Sold! The truck is in great condition and, from all the research I did, I can say, was offered at a good price.In general, I dont enjoy making big purchases. It can be stressful. And my last experience with a dealer was awful. But Steve made the process as painless as possible.Happy to do business with Bill Luke Tempe.

Ca
Review №16

Purchased a used vehicle at Bill Luke, Matt was our salesperson, and he made the experience as easy as he could. Minimal negotiations, polite, professional and patient with our questions.I dislike buying cars more than just about anything, moving may suck worse, but this was a positive and efficient transaction. Give Matt Pilcher a call if you are interested in a car at Bill Luke in Tempe.

Jo
Review №17

Had a great experience in service today! Got in and out with good timing!

Ch
Review №18

This was the best and easiest car buying experience I have ever had! Jarmel our salesperson was absolutely Amazing! He was very knowledgeable, helpful and friendly. He was always available to answer any of our questions. Tom from the finance team was great too! He provided us great finance offers to choose from and was very knowledgeable and friendly as well. I highly recommend Bill Luke Tempe for a great car buying experience

Da
Review №19

My experience with Bill Luke Tempe was nothing short of exceptional. My husband and I came in looking for a specific vehicle and left with the vehicle we wanted. Our salesperson, Chandler, was wonderful and made the process of car buying very pleasant and quick for us. There was no pressure to buy, he only made sure that we were getting what we wanted. I would recommend this dealership and Chandler to anyone looking for a great deal on cars and great people to work with.

To
Review №20

My service advisor is Kyle and I am bringing all my vehicles here now.I brought a vehicle here thats been sitting for months we had no idea what all was wrong with it and I asked for an oil change the window clip repairs that I knew needed to be done and a bumper to bumper inspection and they came back and told me that there was nothing else wrong with my vehicle it just needed the oil change and the filters.Im impressed so for that I will be going back to them.I feel like mechanics are always looking for additional work and extra stuff to be done. Kyle was super kind when I showed up and took the time to talk to me and walk the vehicle, gave me a heads up at the cost that I would probably be looking for for the window replacements and it ended up coming in less than that which is always nice, so I will be going back there for service and possibly for my next vehicle.

We
Review №21

Great Experience With Alex Over in Service. Very Professional and Straight To The Point. No Hidden Fees And Made Sure I Was In & Out. - Marcus

Ly
Review №22

Steve Brotherton was awesome! He assisted us in testing out multiple vehicles and was very detailed in systems and features. He was fast paced and quick with answers. We ended up getting an amazing deal and are excited for our new car!

An
Review №23

Daniel was extremely helpful when purchasing a used car. He listened to my budget (including what I wanted my monthly payments at). He was able to work within that, so I could get my dream car. He also made the process enjoyable, shared his knowledge, and was personable!

Pr
Review №24

Very impressive service overall. Will be recommending to friends & family. The salesperson if you can call them in sales was not pushy or even had any angle was every straight forward and detailed in his work process. Felt genuinely cared for and got an excellent car. The car has been impressive with no issues.

Jo
Review №25

The salesman who assisted me was Matt! Everything was quick and easy to understand and the service was very friendly.

Ka
Review №26

I had purchased a vehicle from one of the salesman here, who has initially told me that the tires that were on the vehicle were new, however the tread on the tires was 2/32, and they eventually stopped holding air in them about 2 months after purchasing the vehicle. Initially the sales person was very rude, however Gary was very nice and took a look at the vehicle and replaced the faulty tires on the vehicle. Alex also gave very good information with recommendations on upgrades I’d like to do to the vehicle. If there is an issue that you have, I’d recommend not speaking with your sales associate and going to the service department or speaking with Gary or Alex, they are very helpful.

Da
Review №27

Jorge and Chandler were really friendly, really helpful, and got me into a great car! No pressure and made the car buying process really easy. It was great be able to take a drive and ask questions before I made the purchase. Thanks guys!

Ch
Review №28

What a great experience, super professional and absolutely great customer service! Matt is an awesome salesperson, not pushy and very knowledgeable. Thanks so much!! Will definitely come back!!

No
Review №29

Worked with Chandler Phillips, great guy. Easy deal and I love the car. Recommended place for a car purchase, and I dont typically like car dealers :)

Er
Review №30

Bill Luke in Tempe is awesome! Dan Stewart went above and beyond to help me get into a very nice vehicle. My family and I have bought 3 vehicles from Bill Luke in Temoe because of the great service they provide. Prices are competitive, but its their service that wins our business. We are very thankful for Dan Stewart and the team for making our car buying experience a very positive one....thank you Dan!

Co
Review №31

I came here last week looking to purchase an Alfa Romeo. Matt showed me a few cars and helped me out a ton! He did not rush me to buy the car or push me to buy it in any way. He was understanding and knowledgeable about everything I asked. I came back a week later and purchased the car I wanted with no problem! He even came in on his time off to help me with everything. Great customer service!

Ju
Review №32

JAMES is the best of the best. We went to other car dealerships and the treatment was horrible. My wife was so pleased with how James treated us. He went out of his way to make sure we got a great deal. We got amazing service kind of like family actually. It was a great experience overall. Quick and very pleased. Thanks so much James your the best!

Ma
Review №33

We purchased a used Cadillac from Bill Luke Tempe on 9/4/2021. Jermel was our salesperson. His service was great. The whole process took a little over two hours—we had a trade in. We’ve purchased from Bill Luke in the past and would consider it again— however, we love our new Cadillac, so it will be quite a few years!!

AN
Review №34

Jermel Parson was awesome!!! He was very helpful, very informative, friendly and very patient while we tried to find a vehicle. After we were ready to take our brand new car home, he took the time to show us how to use the features on the car. I recommend going to Jermel if you are in the market for a vehicle.

Yu
Review №35

I’m satisfied with the service. James was great. Very helpful, answered all my questions and didn’t judge by the looks like they do on other dealers. Very satisfied with my purchase ☺️

Ly
Review №36

Steve Bro was awesome from start to finish. He greeted us with a big smile, got all the info we needed for the car we were looking for, and sold us the car we wanted. He was even nice to our dog, and offered to be at the backseat with her when we did a test drive. They were not hurrying us; even though, they close at 5PM on a Sunday. Thank you.

Su
Review №37

I had bought a car from Bill Luke before and assumed I would get good service again. I was surprised that this buying experience was even better than before. Adam helped us throughout our time. We were considering buying a preowned vehicle and he really listened to what we needed. We never felt pressured to spend more than we were comfortable with. Adam kept showing us cars until we found the one that just fit the bill. I would certainly seek Adam’s help when we are again looking for a car. Thanks for all your help, Adam!!!

An
Review №38

The salesman that we dealt with name is Chandler. He was very accommodating. Chandler took us for a ride in the cars that we picked to test drive. We found one we liked and he gave us some good advices concerning the differences of the cars. Of course making a decision to purchase a car is a big one so we told Chandler we need to discuss it. He didn’t pressure us at all, he was always polite and very personable to talk to. My wife and I discussed it on the way home and decided to purchase the vehicle. The only issue we had is we were limited on time, I called Chandler and he totally understood and said that he could expedite the process. Well that is exactly what he did. The purchase process was very smooth and efficient. We do appreciate Chandler and all his associates for making the purchase process seamless and would defiantly recommend purchasing a car from this dealership.

To
Review №39

Daniel Jordan is very good at his job, he is very knowledgeable with many years of car related experience. He kept me informed of every step, and made it an easy and efficient process to trade in my old vehicle for a new one. I never felt like they were trying to get one over on me, which i cant say about my previous experiences at other dealerships. I would go back. Highly recommend.

Ro
Review №40

From my very first phone call, Chris was exceptionally patient and answered all of my questions CAREFULLY. He was very cautious of overpromising and underdelivering.I received great overall communication from the dealership throughout the process! They were prompt, hospitable, cordial, and kept their word through every step of the process.From test driving and starting the paperwork process with Pat, to finalizing the deal with Troy, I was in, out, and driving off the lot in our clean, new family vehicle in a jiff!I cant commend the team at Bill Luke Tempe enough!Thank you, gentlemen!

Mi
Review №41

Just had my car serviced at Bill Lukes service department. At mostDealerships, you go in for service, they take down your information and youre on your way. I found the service at Bill Lukes was quite different. I was greeted with a kind heart. The personal attention shown was very much appreciated.I left knowing my car was in good hands. The work was completed and the the same greeting I received at the beginning, was shown when I picked up my car.Thanks to Kyle Fisher and his team.at Bill Lukes Service Department.

de
Review №42

Matt met me at the door and helped me from start to finish with my new car. Went above and beyond to get me the best deal possible, got my dream car for an affordable price. Would highly recommend

Je
Review №43

One of the best experiences we have had buying a vehicle! Dan S. was awesome. We highly recommend him and this dealership.

An
Review №44

Very fast and easy buying experience! Chris helped me do all my buying from home. We are retired and live far, this helped! When I got approved and picked up the car, he greeted me, got all my paperwork done and introduced me to Joe in finance. My visit was less than an hour! Go Bill Luke!

Sa
Review №45

I have been dreaming of the day I would buy a new car for years and when they day finally came I’m so glad it was at Bill Luke Tempe with Steve Brotherton! He was so kind, met my boyfriend and I at our car and was nothing but honest! He knew what my budget was but also knew what my taste was. He went above and beyond to make sure I was happy with my car! I’m so excited about my new car that I got at a great price and can trust! I have already called my family and told them they need to buy a car from Steve because of how great the experience was with him! Maybe I need to buy another 😂

Ja
Review №46

Theyre not bad but they dont call back. Ive been waiting for parts for my car. I called 2 times after not hearing from them in a week so then by the end of the second week I drove to the location and got answers. Theyre helpful when youre right in front of their face but if youre out of sight youre out of mind and they dont care.

Ma
Review №47

Great service. Chandler was easy to talk with. No pressure at all. My wife will tell you that I do not tolerate any BS so that is saying something. I have talked out from many dealerships in my life except for three. I would recommend them.

Sh
Review №48

Mike was HANDS down the best!! When we look for another vehicle it will definitely be with them! Thanks again Mike, you made us so happy today!!!

Ni
Review №49

We have been on the hunt for a car for about a month but there was always something wrong with the process. Today we met Matt Pilcher, who helped us test drive a beautiful car that checked all of our boxes and Matt was able to get us the payments we needed. A fantastic experience!! Ask for Matt!

Ja
Review №50

Steves a good dude, and was pretty helpful. I didnt actually come necessarily to buy the car, just look at it; but it drove well, and it had just about everything I wanted (other than being white). Ultimately Im glad I have it, so appreciate his help. Hope servicing it feels even better than buying it did

ja
Review №51

I went in to look at a vehicle to purchase and when seeing it in person decided it was too small. I was being helped by Jermel, he looked around and spotted another vehicle that I hadn’t seen or thought would be there so we looked at it and I ended up purchasing it. I appreciated how he wasn’t pushy with the sale and was honest. Good experience and will definitely talk with him about any future purchases. He definitely did a good job in helping me find what I wanted and lead me through my decision without feeling pressured. Thanks Jermel!

Ba
Review №52

Came in for service of our Dodge Grand Caravan and Alex was our service manager. He/they did an amazing job! It was a far drive from the Avondale area, and Id happily go back for their level of service.

Su
Review №53

Our sales rep, James was very professional and very kind. He was very helpful. My only complaint and the reason Im not giving it 5 stars is that when we got home with the car yesterday we realized there is no wiper blade on the back windshield wiper. That should have been taken care of. Hopefully, nothing else is missing on the car!

Th
Review №54

My family and I went to Bill Luke Tempe to just look at some cars expecting to leave without purchasing a vehicle but Bill Like Tempe went above and beyond our expectations. Chandler was our sales associate and right off the bat made us feel like we’ve been coming here for years. Definitely would recommend this place to anyone in the market for a quality vehicle.

Je
Review №55

It was as pleasant an experience in car buying Ive experienced in long time. Chandler Phillips took very good care of us and was very transparent through the whole car buying process. Thank you!

Ol
Review №56

I worked with the salesman Fernando. He is one of the best salesmen I have ever dealt with. He was friendly, informative, patient and he operated very relationally.He was not pushy and asked us questions to help understand our needs.If you are looking to buy a car, I highly recommend stopping by and asking for Fernando. He will not disappoint.

Je
Review №57

Matt Pilcher was super helpful! He got us a great deal on my husbands dream car! So excited 10 out of 10 would recommend.

Ja
Review №58

Matt was great! We met him in the morning and we came back for the purchase in the evening! All paperwork was ready and it was very smooth. Matt is, Your Sales Guy!

Ch
Review №59

Matt Pilcher was our sales specialist and he was very helpful and courteous, kept us updated and got us into the car we wanted. Very good experience. If you are in the market for your next car visit Bill Luke and ask for Matt.

Em
Review №60

My husband and I had a great experience at Bill Luke Tempe. We worked with Steve Brotherton and he helped us get exactly what we needed. He wasn’t pushy and gave us time to consider all of our options. I highly suggest getting a car from here.

Na
Review №61

Showed up to the dealership and had a great experience with Steve brotherton. Got to test out all options and had a great time time getting set up for our new car!

Lu
Review №62

I worked with Chandler Phillips, he was amazing! Great guy. Very personable and was so easy to deal with. I could not have asked for a better experience.

Ju
Review №63

Jermel was very helpful. Went in to see a vehicle i had seen online and was approached quickly. He made my purchasing experience very pleasant and i felt taken care of the whole time there. Id recommend this place and especially salesman Jermel to anyone in the market for a new or used vehicle.

Ar
Review №64

Bought my first car today at Bill Luke Tempe with Steve Bro and had a wonderful experience. Everyone there is friendly and helpful without being pushy or dishonest. I’m so glad I went there and found my perfect car! The experience was quick and painless! Highly recommend!

De
Review №65

Jermel is amazing. He was extremely polite and never pressured us in anyway. He made the buying process incredibly easy. He was very knowledgeable about the car and it’s features. I would recommend him to anyone!

Ty
Review №66

Best experience I have ever had at a dealership. Matt was extremely patient and not pushy at all. I would recommend Bill Luke Tempe and ask for Matt. You will be satisfied. 💯

Mi
Review №67

I really cannot express how great this place was. We worked with Jorge D and he was awesome. There was no pressure, no gimmick, no let me talk to the guys, none of that. The price was very competitive to begin with, so no ridiculous gamesmanship. I was in and out in just over an hour once we made our decision on a vehicle. I highly recommend Bill Luke Tempe.

Au
Review №68

Very professional employees who work with you to give you the best deal possible for you. Fernando was extremely helpful throughout the whole process and was very friendly. I would definitely recommend this dealership to anyone interested in purchasing a vehicle.

Je
Review №69

Steve, wow! Made the experience. I’ve purchased around 12 vehicles in my life and this was the BEST and smoothest experience so far!!! And by far. Thank you, Steve and team!!!! You ALL are amazing.

Je
Review №70

Every aspect of the purchase experience with Bill Luke dealership was top notch . Everyone is entitled to make a profit on what they sell, that’s why we get up and go to work each day . But as the consumer, we of course want the best deal possible . Not only was everyone on the staff very professional with great response, but I feel like I received a better than fair deal . I highly recommend Bill Luke. My rep was Chandler and he was great . Finance was Joe, and he was exceptionally fair .

We
Review №71

Very good experience at Bill Like with Daniel Jordan. Very personable, knowledgeable, and patient! Finance smooth. Never felt pressured. Got a fair deal on car I really love. Nice, shiny, and clean when we drove off. Only disappointment, gas tank was not full.

Kc
Review №72

Very helpful.. answered all questions we ask with not hesitation.. excellent service

Sc
Review №73

Left my vehicle for a quick fix, as the service manager put it. And over a week later nothing is fixed, and cant get a word from anyone about the vehicle. Have left multiple voicemails that never get responded to. Even text the manager to see what is going on and only get updates hours after closing telling me the obvious that my car is not done. Through this experience the only info I got from them was that they wanted to have me pay $50 for new wiper blades. In the past had good experiences with them, but if this is how they are when it comes to fixes, dont bother. They just want to gouge you on cost, and then fail to ever properly communicate with you about you main concerns.

Mu
Review №74

Great customer service, they kept me informed on my vehicle Progress, from start to finish.

Br
Review №75

Most relaxed, no hassle, enjoyable experience I’ve ever had when purchasing a vehicle. Our salesman Adam West was very personable and easy to work with. Mr. West was definitely a super hero in getting us a great deal! Repeat customers! 👍🏼

Mi
Review №76

This dealership had the exact car I wanted and made it an easy process of obtaining that car. Pricing was fair on the new car, but you never get a fair value for your trade in. Grin and bear it.Steve Ladwig was very knowledgeable and courteous about the transaction which made it professional. I will consider them for future purchases.

Th
Review №77

Carolyn was responsive from the time of inquiry and Matt made the process extremely easy. No frills, straightforward. Thanks, everyone!

Ju
Review №78

My wife and I worked with Dan S. He did a great job!!! We had already been at a dozen dealerships around the valley in the last few months. We had almost given up. His follow up and communication were great. Went above and beyond. We got a great deal and would definitely recommend the dealership as well as Dan S. Thanks a lot!

Le
Review №79

Thanks for the helps of Daniel Jordan, who helped me a lot in the way of finding myself a car that best fit for me. He’s very friendly, his kindness and patients are absolutely maximum. I am are not the one who can speaking and understanding English well, even though we are a little bit struggling but he’s taking his time and helps me as much as he can!!

Ca
Review №80

This dealership will forever be on my list of places I won’t even consider looking at. I expressed interest in a car from them. I spoke to Carolyn Choat on the phone Friday and told her I had decided to look at another car at a different dealership but if I decided against it I would reach out again. The next day her sales manager called me and asked me if she had been contacting me and how I felt she had been doing. He also wanted to see if I was interested in any of their cars. I told him I had already bought one elsewhere and he said he would take me off of their call list. So Monday Carolyn is still texting, calling, and even emailing me a list of cars ( which all had buyback titles). Expressing interest in a car should not entail harassment from the dealership and non stop contact after already asking to be left alone. Every other dealership I looked at stopped contacting me after friday, except this one.

ty
Review №81

It was especially good working with Matt. This was one of the smoothest car buying processes Ive ever experienced.

Je
Review №82

My boyfriend and I went to Bill Luke Tempe on Sunday to look at a vehicle we had seen listed online. Fernando took very good care of us. Fernando was very insightful and honest with us. He said this was going to be the easiest car buying experience and delivered. We went in not expecting to purchase that same day but it left with a awesome vehicle.

St
Review №83

Extremely pleasant experience working with Matt Pilcher on the purchase of a vehicle. Very professional and not the high pressure sales approach you see at many dealerships.

Ki
Review №84

Jermel provided myself and my mom with excellent service and assistance in looking for a new car. Wasn’t exactly sure what to expect when I came to the dealership but he was able to make the process extremely easy to follow and helped us find the perfect car the same day we came. Very glad I chose to go with Bill Luke.

Ta
Review №85

We just purchased a new truck and Chandler gave us phenomenal service, we would recommend him to anyone!!

Ar
Review №86

Great service!!! We worked with Matt, He was very professional and helped us find the best deal that matched what we were interested in. By far the fastest car buying experience I’ve ever seen.. Highly recommend!!!!!!!

Da
Review №87

I would like to recognize Daniel Jordan at Bill Luke Tempe. No pressure from beginning to end. Answered all my concerns and took the time out to send videos of the car so I could see before I made the trip to Tempe from Tucson. Also Daniel took the time to help me drop off my rental car at the nearest location. The staff at Bill Luke from internet sales Carolyn Choat to the financial department very professional and friendly as well. If I’m in the market to buy another I’ll not hesitate to make that drive from Tucson to Tempe and start with the Bill Luke dealership before any other dealership. Thanks again for all your help

ly
Review №88

Matt was great to work with! Smooth and easy transaction. Would deal with dealership again.

Ev
Review №89

Matt P. was the best! Over the weekend we went to two other dealerships and we’re completely upfront with our situation and what we were looking for. We wasted so much time at those locations, and left frustrated. We walked into Bill Luke Tempe, and Matt ran numbers for us first, we had a clear picture on what we could financially purchase and he kept us on track. He was never pushy and very informative. Tom on the financing side was fast and straight to the point!The entire experience was calm and no pressure, it never felt like the employees were trying to sell themselves.We’re excited to drive our purchase home!

Ni
Review №90

Excellent service and beautiful vehicles to choose from. Thank you Chandler, I love our new Alfa Romeo.

Ka
Review №91

My sales person Chandler was professional and easy to deal with. Thanks for a great car purchase experience.

Do
Review №92

Hawaii Dan was so great to work with. I wanted to test drive a lot of cars and he was so nice and friendly the entire time. I never felt pressured to buy anything either which was great.

Ph
Review №93

Came in looking to trade in my car and was helped by Matt Pilcher. Matt was very patient with the entire process and helped me find the right vehicle for myself. During the process he sat down and listened to what I had to say instead of trying to push the sale. Overall great experience and would recommend to anyone looking for a new or used car!

Ka
Review №94

I came in with my fiancé and toddler this weekend and found the perfect car for our family! Although paperwork can be tough to get through with a child, the dealership had a children’s corner that helped occupy my toddler. On top of that, STEVE BRO who worked with us help make everything run so smoothly! He is a very kind, genuine man which can be hard to come by in this business.

Ch
Review №95

We recently purchased an used vehicle from Bill Luke Tempe although I dislike the car buying process in general they made it fast and easy. Steve Bro was kind and seemingly very honest. We were able to get the vehicle we loved for a price we loved thanks to the team at Bill Luke Tempe!

An
Review №96

My experience at bill luke was 5 star. Daniel Jordan was very knowledgeable in his line of service. Kodos to Daniel.

Ed
Review №97

Sasha is the reason I am giving 5 stars. She brought over a Jeep Wrangler we were interested in to our house to test drive. She was very patient and knowledgeable, and was never pushy. She took time to answer our questions and once we made the decision to buy she got all of the paperwork ready in record time. By far the easiest and quickest car buying process I have been a part of. Will definitely refer anyone I know I’ve to Sasha!

Di
Review №98

Chandler was amazing to work with! Thank you for your kindness.

Br
Review №99

Jermel was great to work with! Buying a car has never been an enjoyable experience for me but he made it quick and easy. I would definitely go back to him for future needs and I would recommend him and the Bill Luke team if youre looking to buy. The Finance Manager, Troy, was just as easy to deal with. No pressure to buy extras.

Ma
Review №100

From the time we arrived we felt welcome.Chandler was knowledgeable and friendly.He explained everything. His manager Steve was wonderful too. We felt we could trust them both.That’s very important.We bought a vehicle based on the above.

Information
100 Comments
3.1 Rating
  • Address:7799 S Autoplex Loop, Tempe, AZ 85284, United States
  • Site:http://billluketempe.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_link
  • Phone:+1 480-496-8888
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Offerings
  • Oil change:Yes
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