Once again I just had to tell everyone about Alex and all his amazing staff at AUTO JUNCTION for yet another pleasant, stress-free, and quick transition from my first car from this business, to my second purchase from them.There was no hesitation on my part to go straight back to Alex when I decided to trade in my first vehicle form Auto Junction for a newer vehicle just a few days ago. I cant say enough about the exceptional customer service I have always received from everyone at Auto Junction.Thank you yet again to Alex, Hady and Christian for all their expert advice, first-class handling of the entire transaction and quick, no-hassle approach to completing the necessary paperwork etc. which I find tedious so I was happy not to have had to deal with all that!!!!Alex insisted on detailing my car before I was permitted to take it off the lot and it was beautifully spotless when I picked it up. I absolutely love my new car! Drives like a dream! So grateful to Alex and All at Auto Junction!I Can’t believe that the people who write bad reviews about Auto Junction and Alex and his staff have been permitted to do so. There’s no way they are legitimate and clearly they don’t know what they are talking about! Obviously they are bored and don’t have anything better to do with their time. Get a life or better still write an apology because your bad reviews are not believable in any way, shape or form.Alex and his team go over and above to help people get into quality new and used cars and I would highly recommend them as the best car dealership in Phoenix...and I’ve been to quite a few! I also send all my friends to him who need help finding the right vehicle.Everyone at Auto Junction is professional, helpful and knowledgeable on all the vehicles they sell. Go see for yourself...you won’t be disappointedThank you Alex and everyone at Auto Junction.
Was skeptical to go here because of the negative reviews but he had the car I wanted. I read ALL of the reviews and concluded that this was just one upset customer doing his best to make them look bad. So I went down and was still slightly skeptical but that ended almost as soon as I got there. Everybody was extremely nice. I honestly felt like I was amongst friends after about 5 minutes. They asked if they could help me. I told him I was there to see the porsche. You took my drivers license and came back with a license plate and the car key and told me to take it for a spin. Afterwards the paperwork was a little hectic due to my bank and not the dealership but they invested quite a bit of time trying to help me get a better rate than what I was promised by my bank. After leaving with the car my girlfriend brought me back to pick up my truck. They had her dream car there as well and they did her an awesome deal and she left with it as well. If I decide to purchase another vehicle I will definitely check with them to see if they have it before I go anywhere else
One WORD— ALEX. GO see him and his team TODAY! Even if you’re not ready to purchase, GO! Even if you’re not looking, GO! And if you are ready to get something lavish and sweet, or tailor-made for you — GO! Auto Junction and ALEX are amazing. This is my 2nd car from them, and every experience continues to be better and better. He understands the industry, and by the time you’ve visited, he will understand you and you’ll leave happy and with a smile on your face. Do you have a dream car in mind? Need another reason to smile? GO see their inventory and drive off the lot feeling blessed. And who knows, you just might get what you’ve always wanted. Thanks so much Alex!!! I’m driving with confidence and style (as usual)— it’s always so great working with you!
First I must disclose that prior to this transaction, I have never bought a vehicle from a 3rd party. I was recommended to this dealership from a very good friend. Knowing she wouldnt recommend or endorse a company she didnt 100% believe in and have multiple dealings with, I decided to contact Alex. He responded immediately, had the vehicle I was looking for, sent me photos of the vehicle and worked with my hectic schedule to accommodate me. I pulled in, he greeted me outside, introduced me to his staff and showed me the vehicle. I was in and out of there within an hour with the vehicle I wanted. He was not only courteous but his transparency and willingness to accommodate me speaks volumes to his personal and professional ethics. His staff is extremely knowledgeable and passionate about the vehicles they sell. I will never purchase a vehicle from any other source and I cant endorse this establishment enough. Alex exudes professionalism and trustworthiness from every angle. It is difficult to find people in a car business that you can trust without questioning a single statement made during a transaction. Shop small and save money. Buy from those that care, otherwise all you will be is a number to a larger dealership that will never know your name. Alex and his team are definitely a gem in this industry and demonstrate exemplary business stewardship and organizational integrity.
I was recently in a car accident and I do not know a lot about cars. I went to Alex with a friend and Alex did absolutely everything he could to support me in the process of getting the right car for me. His team moves so quickly and they were all so kind and efficient. I appreciate the trust worthiness I received here!
Agreed!!! PLEASE BEWARE!!All the recent negative reviews mean something!!No customer service at all!! they are not the Nicest, and will leave you hanging, with no remorse! Bought a Mercedes convertible and the top is leaking badly, Front tires worn to the belts, different tire sizes also! Very Rude from the salesman to the owner! they wont even return my phone calls, nor attempt to make it right at all! Learn from me, Check it out closely.. Pictures included
I saw a 1993 Alfa Romeo Spider on their site. I called and was able to get enough information, where I now knew the car was good. But first, I had to see pictures, so they sent all the pictures I asked for.I made a deal with them, sent the money and planned my trip. I flew to Phoenix to pick up my new car. They were great to deal with and had everything ready for me. They washed the car and showed me all the features. I left very happy, stayed the week in Tempe and drove back to Los Angeles. I almost forgot; midweek, we drove up to Cottonwood to stretch her legs and to make sure there wouldnt be any surprises on the way home. She drove fine and I knew shed make it home in good shape.I highly recommend this company. They took good care of me and made my purchase a successful one.
Terrible service. They deceived an innocent person and did not want to give $ 1150. Honest people earn money, and this sharkskin office lives on deception.
Do not recommend this service. There are the deceivers and liars. They promise one cars at one price, but in fact you get only the choice from the worse cars at even the bigger price.
Haven’t had a bad experience here. Bought a Mercedes a year ago from Alex and he went of his way multiple times to make sure everything was in order. Also, I am very pleased with their post purchase service if anything needs repairs/touch ups.
I absolutely love auto junction, great service and they don’t waste your time. 10/10 would recommend
Second time Ive been there this time the personnel employee very kind very pleasant took care of me I recommend it
Worst service I have ever met. I do not recommend, the company is scammers
Be careful !Do not contact this car dealership! otherwise you will lose your money and time
Dont make any business with this company. Theyre so bad!Had charge the truck driver on $250 and didnt pay him $1150.VERY VERY VERY VERY VERY BAD COMPANY!!ZA SISYNA!
Bought a BMW from Alex and his staff sight unseen(I’m on the east coast). The car arrived in wonderful condition and I have loved it since. Transaction was pretty smooth overall, and Alex kept word. 1 year later still happy with my purchase!
Scammers!!! Be careful !Do not contact this car dealership!They deceive honest people. They do not pay for the services rendered. They come up with reasons and do not pay for services. A lot of cars after a serious accident. Cosmetic repairs are carried out superficially and are sold as new. Such a car will not drive for a long time. Do not get involved with scammers!They took away his quadrocopter, insulted him, threatened his life with a crowd. They said very bad words, promised to deport him. They called, threatened. For fraud, threats and insults, they should all be put in prison. They are dangerous to society.
I do not recommend at all. They sell expensive cars recovered after accidents. You may not see it right away, but then you will have problems. When problems occur in the car, they will not recognize your warranty. They also do not recognize signed contracts. I`m so sad, they don`t want to fix it or bring my money back I advise you to buy the car anywhere else.
The worst service I had ever seen. Never visit that place. The owner must be much more polite.NERVER EVER BUY FROM THAT PLACE.
Very bad service and the owner of this car sale intimidate peoples who deliver him his cars and doesnt pay. Be aware of this place.
Worst place ever!! Very rude people! Will rip you off!! Stay away! $1150 sprinter payback
Cars no good, save your money dont go there -5 stars
Unfortunately faced lots of problems while looking for a car. Seems like they get cars from used car auctions and restore them from crashes and big accidents after. Not recommend to anyone as might face lots of problems and also bad attitude from sales team. I wish I looked at reviews first as this place is definitely territory of salvage and not safe cars. Stay away....
They cheat people for money, they cannot work. I wish them to go bankrupt!
Dont even think about to buy a car here...
Very bad service. Do not recommend to anyone, do not buy from them
Avoid this place!!!! Greedy, nasty, SCAMMERS!!!Ripping off working people, such a disgrace.
Disgusting car dealership, cheating for money, rude staff, never contact them.
Bad sellers, not polite, will steal your money and call you bad words. Never use the services of this service. owner of eggplant. Баклажан жадный. Привет от Русских!
This is not a place to buy a car! The worst service I have ever seen anywhere!
They steal money and deceive people
Where is my car? I buy car from You, but you didnt send me!
Literally the worst dealership.. scam people, cheat odometers, lie.
Had a great experience getting my BMW here. Professional and got a fair price. There are a lot of places to go when getting a car. I recommend this place. Alex took good care of me and will be back when I am ready to upgrade.
GREAT experience here!!! The owner Alex is incredibly professional as well as his team. Very helpful, and they deliver their promises. Amazing selection of cars and impeccable customer service! I will come here again and recommend them to all of my friends!!
Thiefs and Scammers
Don`t try to make deal with this one. They are scammers!
Alex the owner is top notch! I’ve purchased 3 cars from him over the last 6 years and I have always got an amazing deal from him. I have referred several people to him as well, he treats them the same way he treats me, which is amazing! Looking for a nice car? Hit this dude up!! He’s great!
I have purchased 4 cars from this dealership up to this point. When issues to arise they respond promptly with fantastic customer service. He doesnt take points on the backend giving his clients the best rates possible. I have worked with 10 other dealerships through my car hobby and have never encountered someone who genuinely cares about people getting a good deal. When trading in a car he gives you top dollar substantially higher than the other dealerships in the Phoenix area. They have earned a lifelong customer.
Compared to some of the big box dealers, they are very helpful. They went out of their way to make sure I was taken care of through and through. Any issues with the car were quickly resolved and the vehicles are warrantied. The owner is very sensitive to constructive criticism.
Dont pay for full service. Stolen 200$
Horrible service don’t recommend anyone to go through them. Сисун сила
Owner was amazing. Staff very helpful and friendly. Great selection of cars. Process was fast and easy as well. They come highly recommended for your next car purchase
Wouldn’t recommend to anybody, nobody have never treated me that bad, worst service that I have ever had in my entire life!
I wanted to give this car-shop zero instead of one star This is my explain of this situation . I called them and asked about car, I said that I have Russian citizenship they just cut off the phone. I decided to wait for 15 min. Then I call them second time. So their manager said, that they dont want to deal with Russians and just hung up on me. This is awful . I never felt myself so bad before this. Now Im afraid that anywhere I gonna call I can get the similar answer.
Very bad Dealer. They think we are fools
Alex (the owner) was great. He helped me get a super low interest rate and he didnt charge a single point of interest on top of the banks. Definitely recommend!
Does not deserve even 1 star, I saw all the bad reviews but still decided to check out their dealership. Horrible customer service. BE AWARE!!!! And stay safe.
We bought our last 2 cars here. The deals were smooth, all staff was very respectful, and helpful. My family & I will come back for our next car.
Do not buy car here. Scammers!!
I purchased a BMW a while ago. The process was easy and the owner was very flexible on the price of the vehicle. He did everything he could to save me money. He even went as far as to make sure I didnt get a car that depreciated too quickly.
I was referred to this dealer by a friend. I ended up purchasing a Cadillac ATS and LOVED the vehicle. Red interior with black rims. Never had any issues with the car and am up to 100,000 miles on the vehicle. Sad to see that there are fraudulent negative reviews on here.
Scammers deceived my friends sold us a non-working car, they do not accept the complaint, they do not want to return the money
HANDS DOWN ONE OF THE EASIEST DEALERSHIPS TO WORK WITH! THE PROCESS IS STREAMLINED, THE FINANCING IS EASY, THEY EVEN WORK WITH YOU ON YOUR DOWN PAYMENT. I WILL NEVER GO ANYWHERE ELSE!!!!
Dishonest company. awful
Great shopping experience! Picked up one of my dream cars, didn’t feel pressured, process was easy and the quickest I’ve seen, and they also really know what they’re selling. That’s always a plus! Will be returning!
I came to Alex for my first car purchase. I purchased a BMW 3 series. He made sure that I wasnt in over my head. Being new to the process was intimidating and hearing nothing but horror stories from everyone else made me even more wary. I will recommend moving forward that all of my friends and family go see the team at Auto Junction.
Scammers
They scammed me on over than 1000$, no car and no money back
I’ve been buying cars from Alex for 14 years and have purchased 18 cars myself. Have referred prob 60 deals to him. Not your typical used car dealership. Always a pleasant experience. Gives you the best deal upfront. Gets you the best rate on your loan. Stands by his product. In and out in minutes compared to hours/days at most other dealers. Highly recommended. I only buy my cars from Alex at Auto Junction.
AVOID AVOID AVOID. The worst service I’ve ever had. Use them only if you want to loose your money. Stay away!
Very bad diller. liers and bad peple only working there
This is a great place to find a suppercar or a commuter. They are willing to work with you to find the best deal.Its a shame that some paid for fake accounts to post bad reviews that are not deserved.Go check them out before you make a final purchase.
Alex has been in business almost 20 years and is a straight shooter. He gets the BEST inventory in the state and does clean honest business. Anytime I need a car, I give him a couple days and he has the car I am looking for. Color, year, make, model... you name it. A while back we needed a $5000 car, good deal, for someone at work, I referred him and he left with it that day. I am telling you. This man is a miracle worker! Thank you Alex for always coming through!
I do not recommend at all. They sell expensive cars recovered after accidents. You may not see it right away, but then you will have problems. When problems occur in the car, they will not recognize your warranty. They also do not recognize signed contracts. I advise you to buy the car you want anywhere else.
Dont buy here cars. I swear. My car is damaged after two days, no mony back.
I saw all the bad reviews but still decided to check out their dealership. Horrible customer service. Place feels scammy. BE AWARE!!!! And stay safe.
I have so much to say about this place and NONE of it bad. All i will say is this, they are great people, they have great prices, great rates, and will order whatever it is that you want or need. This is the place to go.
This company cheats for money, orders delivery and does not pay money
Very bad interior, attitude to people piggy. I strongly do not recommend this salon.They throw money. Avoid this office.
Scammers! i will never buy a car here again! These monsters sold me a Benz with a damaged engine. I came back because I wanted a refund and the staff and the boss were very aggressive and chased me and my one-year-old daughter violently from the premises.
Great place. I came in for my dream car a Maserati Levante. Alex was excellent, his staff quick and responsive. Hes always honest and makes sure youre not in over your head. Its not often you dont have to question the honesty of a dealer. Hes got a customer for life.
Terrible service. Never visit
Disgusting service, not nice people. Cheating when buying a car. They sold the car restored after a total accident under the guise of a new one. I do not advise you to contact these dirty scammers!
The seller is not honest, be careful, a scammer.
Milage is not meet the reality. Checked few cars - all restored and with less milage than it is. Not recommend.
Bad karma. Dont cheat people anymore
They gave out a broken car, for a car in good condition. Cheated for money. Scammers !!
A bad car dealership that cheats on all peoples money
Fraud, dont have any deal with this site
Very bad car!!! Give me my money back suka!! 1150$ and Sergey will be happy!
I saw all the bad reviews but still decided to check out their dealership. Not to my surprise I got what I expected. Horrible customer service. Place feels scammy. BE AWARE!!! STAY AWAY!!!
They are trying to cut costs by increasing fees.
You will make a mistake buying your vehicle here. They will scam you! Worst mistake, should have avoided them.
Thrown for money! Dont even try to cooperate with these ....
Very bad company and employees are really rude. Car quality is bad, all damaged, with big problems, which you cant see by eye. Like engine problems, which cost big money.Dont waste your time and choose other dealer!
Deceivers, I dont recommend working with them.
Bad service, the Manager doesnt speak much English. cars with high mileage, I do not advise you to buy / sell a car there. suppliers and customers are mistreated
I flew into Phoenix from California to see a slk 300. The car was exactly as the dealer stated. Even better. The sales person (sorry I forgot his name.)was very professional and curtious. They finished my paperwork quickly. So I could get on the road back to California. Only bad thing is I wish they would have filled my gas tank. Dont believe all the bad reviews. Its not true. I will definitely recommend this company and I will return when I need another car.
I bought a 750IL for my mother in law from Alex. Fantastic and easy transaction I will be back for my own car asap !!
That very bad dilership. They lie about their cars
This place has been around a long time. Ive done business with them several times. I have always been treated fairly.
Great place with great customer service. Ethics are their utmost priority.
Bad service, not good
Awful car dealership! Bad cars are sold under the guise of good ones, cheating! Return my money! I do not recommend it !!!
I hope youre sorry you offended himThere are scammers working here!
Bad service! I do not recommend this service! Threw a part of the amount!
Awful car dealership. Cheated for money. They change the terms of the contract at the last moment!
Disgusting how you treat people, it just makes me seek realizing that people like that do business in America. Your license should be revoked for scamming people!