Was assisted my Mark and he provide exceptional service. He was very professional.Very enthusiastic employee.
Mark and everyone on staff helped me get my new phone and accessories. It took no time at all! Great people 😁
All the staff are really professional. Danielle is awesome. She helped me order the Apple Watch 7 series and the size needed. Also she recommended trying the TMobile Home High-Speed Internet Gateway. Easy peasey set up. It works perfect and I have canceled with Spectrum. Thank you Danielle and to the rest of the staff at the TMobile store.
Keii helped me and my wife migrate over to t-mobile with a breeze and also hooked us up with some nice watches highly recommend this t-mobile!!
Keii was really great she helped us out tremendously and hooked me up with a good deal thank you t-mobile!!!
Stefanie was extremely helpful and courtious while taking care of our upgrades!
Stephanie at Tmobile was a great help setting up my new Note 20 Ultra. Even helped me understand the basics on how some of the apps work. Both staff members were very friendly to everyone who came in this afternoon
Steffanie was awesome. Masterful at multitasking to get the customers what they needed. Took care of me going from an Android to an iPhone. She is great.
Everyone was awesome,I would go to the store all the time
Great help from all the employees! Thanks.
Kei was a great help!!! Definitely go back to this store!
This store experts were very very helpful and kind
Mark was great help, will return to do business
Kei was very friendly and amazing! The others in the store was very friendly and knowledgeable as well. Thank you!
Staff are really professional and nice. They helped me set up my new phones and answered any questions I had.
What an amazing group of people who work there! Had a experience that rated 💯 with me! Patient, informative and extraordinary service! I felt so important to them! Well done and I will be recommending you to my family and friends❤️
Kei was so helpful with finding me a new device that Ill love and keep, I recommend this t-mobile over anyone else!!!
Steffanie helped us and she did a great job. If you are needing assistance or looking to upgrade I would ask for her. Phenomenal service.
Christian nils and Mark was excellent customer service
Luc and Stefanie were a huge help. They both take there time and make sure to do the Job right. They are both (along with the rest of the employees there) Courteous and friendly and knowledgeable in their field.Thank you for getting my Watch and Phone straight and working awesome..
Kei made my experience so great I will always come back to this tmobile !!
Kei did great and help on everything, very friendly and professional, will recommend to the family.
Malik O. was a great help. He was personable, knowledgeable, and had my phone switched and up and running in no time at all. Glad to be part of the T mobile family.
Kei, Stephanie and Luc are amazing! Went out there way too help me with everything I needed. Very speedy and helpful! I recommend this location to anyone!
Ryan was helpful, and knowledgeable. He took the time to make sure every need was met and he has great social skills. The entire store was amazing with our two baby girls as well. 10/10 Highly recommend, yes I know there’s only 5, but they deserve 10!
Kei, thanks for assisting me with my new phone. Your knowledge & expertise was superb!!! Keep up the excellence!!!!E. Hendrix
I found the staff to be very professional and helpful and very pleasant to work with I would highly recommend coming to the store
I went to T Mobile and Key was great and helped me figure out how to use my phone properly. He was great!
Good customer service, employee Kei made everything very easy for me.
I came in to T-mobile and was helped by Ryan and Josh. The service was amazing and they were both extremely helpful and professional. They helped me figured out a few complications and were very attentive to my questions. 10/10 experience
Had a great experience at the store got help with everything I need.
Had a wonderful experience at t-mobile Kei helped me with choosinghe right phone and plan for me !!!
Josh was awesome. He answered all my questions and was super helpful.
Kei is awesome!!! Best customer service ever with activating my new device.
Emma, Luc and the entire staff were great! They made purchasing our new phones painless. Great customer service!!
Kei helped out with getting my new iPhone 12 mini and Apple Watch very smoothly
Wow I came in with a big broken phone. steffanie did this magic trick were she made a new phone appear for like not a lot of money. But then. My old phone turned into a hockey puck 10 outta 10. These people better than chris angel.
Staffanie was great answered all of my questions and got me in and out in record time!!!
Kei was excellent. Great customer service.
Kei very helpful, friendly, patient with assisting me with my phone definitely keep her here.
Kei and Dan was so helpful with getting my accessories this is the T-Mobile to come to.
Stefani gave us EXCELLENT service! Very knowledgeable!
Kei Great job help me very much thank youIt is super good job
Kei was very helpful with my purchase on getting my fancy new samsung watch !!
Steffanie was thorough and really explained everything to me! Technology is a challenge for me and she was so patient!
Luke was awesome! And so very patient. Answered all our questions, we had a lot. Very friendly!
Steff, Malik, and Josh were a great help!!! Highly recommend this loaction they truly want to help!!
Had a great experience, very helpful will come back again
Great service. Awesome staff. Not a sprint store. An awesome T-Mobile store.
Kei and Danielle did a great job helping me with my phone.
Kei and Danielle were absolutely amazing today! They were extremely knowledgeable and made the whole process of getting a new iPhone a breeze! They explained everything very thoroughly and are extremely nice and personable. When Kei was helping me set my phone up Danielle was handling an extremely difficult customer, she was so nice and professional and that really stood out to me! I’ll never go to another TMobile store because these people at the Titusville one know what they’re doing and are so nice and helpful while doing it. I suggest you stop by there if you need anything from TMobile.
Danielle was amazing. Fast service and able to get everything I needed done at lower prices than I expected. They exceeded my expectations and were very knowledgeable. I would recommend.
Steffanie is the best! Went above and beyond to help us get our new phones!!
I got amazing costumer service I asked a lot of questions and I was able to get all of them answered to where I could understand what need to be done. Ryan was the best when it came to helping me with my phone needs please give him a raise.
Great customer service steffanie made me feel welcome
Kei was really knowledgeable and assisted me great with my phone .
Steffanie and josh were awesome!! Thanks for all the help and easy switch!
Very quick and helpful service! Josh was pleasant to deal with.
The representative was very knowledgeable about the phones and very detailed in explaining the qualities of the phones. Definitely made me feel comfortable when adding a new line to my plan and setting up the phone for me. Great staff!
Very good experience at this location. Danielle and Stephanie were very helpful in helping us setup our new phones. Excellent knowledge on everything from all employees there!!
Amazing experience, Luc the manager was very knowledgeable and patient. He truly helped me understand what I was getting, not like other places where you are rushed and pressured. Will definitely recommend and come back thanks
Steffanie was very helpful and pleasant to talk to.
Kei was so helpful with getting me my screen replacement! 😁
The representatives here did a great job transferring me and my daughters phone. They were very knowledgeable and also helped us in Deciding on watches we were interested in. We are happy we stopped in to this location. Thank you Danielle and Ryan.
Steffanie was amazing and helped me with everything!
Ryan at my local T-Mobile store was simply wonderful. He gave me all the information I needed to get my phones transferred from a different carrier to T-Mobile. Very professional and courteous. I appreciate his customer service.
Stefanie was great! Very helpful!! Helped us save money!!
Kei was great at the new T-Mobile location. Very polite.
Guy with the accent is a dope dude, he helped my mom get a phone, was really nice
Awesome help from Steffanie. Girl knows what shes doing.
Josh was amazing!!! 10/10 service and super fast transfer from Metro to T-Mobile
Kei provided great oustanding service at Theo location!
Absolutely Superb customer service!!Very happy with our purchase and experience here After our horrible experience at the cocoa beach store. After 3 hours of trying to find a decent store that could help us purchase a new phone at various other T-Mobile locations, where they clearly did not care about their customers needs or wants or knew what they were doing, we FINALLY received the best customer service we could have asked for at this T-Mobile store!The Manager, Luc I believe his name was, at this store did an excellent job!Both while multitasking (helping his employees, who were training new employees- all doing a great job by the way- with other customers) AND making sure that we were attended to in a timely manner as well, and that we got everything we needed and all our data restored from our broken phone to the new one.I will drive out to this T-MOBILE location every time for my account with T-Mobile just because the customer service we received was so excellent.Great Job Team!Also, I left a 1 star review on the cocoa beach store, explaining how much better service your store provided us with and why 😉 and that I will also drive out to Titusville anytime to do business at this stores location instead of Cocoa Beachs, just because of how much better your customer service is than theirs.We got my Fiancé a good phone backed up by great customer service, and all the information we needed explained to us easily for us to understand.Both my Fiancé and I are very happy with our experience here.Thank you so Much!
We had the pleasure of being helped by Luc Peyret today in Titusville, FL. He was very friendly and very knowledgeable of the new phones we were interested in. We were only there to look at the phones at first, but after speaking with him for only a few minutes, we decided to go ahead and get them while we were there. He set up our new phones and transferred everything from our old phones before we left, and he was very patient with us and answered all of our questions while doing so. If anyone needs anything dealing with T-Mobile, or if they are thinking about switching over to T-Mobile, we will definitely tell them to go see Luc!
My Mom Rose Maxwell had trouble with unlocking her phone. The manager of the store and the employees there were very helpful to her and because it took some time to fix her phone she was offered a cold beverage to drink because she is recovering from cancer treatment and as of last week she is cancer free. They also recommended a Samsung smartwatch that monitors her heartbeat and if she falls down it alerts me or emergency services if needed. She lives alone after my Father and her Husband of over 50 years passed away and She lives alone because she wants to stay independent. So thanks Guys treating her so good.
Josh, Ryan, and Steffanie are amazing. I Had a great experience. Will never go anywhere else!
Eddie and Liv were so very helpful, patient in all the explanations of changing from AT&T to T mobile. They spend much time with explaining all about the phones, accessories, and benefits, the fun T mobile Tuesday. I will share our positive experiences with neighbors and friends.
Patient and courteous! Steffanie took the time to walk us through a new service and went above and beyond! We left happy and excited to move forward with our relationship with T-Mobile! Thank you so much!
The guys at T-mobile in Titusville, which used to be a Sprint store, will help you with anything you need for your cellphone in a quick, professional, and best of all, in a knowledgeable way. If you have a Sprint phone make sure you get the new SIM cards with T-Mobile to obtain the full benefits of the companies that recently merged. Ask for Eddie, he is great. If you are a new customer, the store has many phone options and accessories for any budget. I recommend this store.
Wonderful people, full of energy fun and willing to help with all my dumb questions. Need more places like this.
The staff is extremely knowledgeable and efficient. I was more than pleased with their dedication to helping us successfully upgrade my sons phone. They showed they cared about how much we were spending. I appreciate that they were sensitive to our technology needs in the context of our budget. Luc, the assistant manager, along with his staff, showed complete dedication to helping us and making sure everything was right before we left the store.
Steffanie is an angel and she made my visit extremely easy. Great staff :)
Luc and his team was great come see them
Emma was a great helper and sales representative!! I’ve been with T-Mobile for over 21 years and she was the best!
Steffanie was a big help and very personable!
Super helpful and knowledgeable employees! I needed to exchange my new iPhone with higher storage space. they took the time and effort of driving to another location to get me the phone same day. Thanks guys!
The best customer service is in Titusville Florida, Danielle and Josh are awesome
I love this place! Really great people and they take really good care of their customers! Thank you T-Mobile!!
The service I received at the T-Mobile Titusville location was the best in any customer facing business that Ive ever been in! Eddie and team were extremely diligent in making sure every need I had was met and Im so happy I stopped by! 10/10 for that amazing team!! Thank you Titusville T-Mobile!!
I really wanted an the iPhone 12 pro max and it wasn’t in stock and Danielle said she would call me to as soon as they got more shipments in. As soon as their store got more shipments I immediately got a call from her. The fact that she stuck true to her word really shows that this T-Mobile stores cares about their customers. When I went in to upgrade, Luke was very knowledgeable and super helpful on all the questions I asked. He had an answer for every question I had regarding policies, promotions, and anything else under the sun regarding phones and T-Mobile. I highly recommend this store if you are in the area.
Im so grateful with luc peryret for his excellent job and his excellent attitude with us. Was a excelent experience
Excellent service. Steffanie did a great job. Pleased.
Friendly and helpful. Great experience
Working with this T-Mobile/Sprint team was a pleasure! Luc and his team were able to get my IPhone working quickly so I could get back to running my business and going about my day. Luc was extremely professional and showed awesome customer service. I would highly recommend this location and look forward to working with this team in the future!
Danielle, Luke and others that assisted with the new phone upgrade. Best knowledgeable team I have worked with: ever. Great job getting throught the techno weeds.
Went in to this location a month or so ago to buy an iPad & Danielle was a huge help! She is very knowledgeable & ready to help! This store has a great team working there! I will definitely be going to this location from now on!
I came to the store 2 weeks ago and talked to Stefanie about transferring my sprint account to T-Mobile and she told me the steps I needed to take to complete the task. I came back to the store when I followed her advise. I was able to port my private number and my business device. Awesome service, all under an hour. Above and beyond service.
Super helpful.. Danielle & Stefanie were awesome!! Always enjoy going to this store.. Luc is always a big help with any issues I have.. thanks again!
Amazing staff! They make sure you feel welcomed, get what you need and are always engaging with you. They helped me after having my phone stolen and getting a new one, despite the process being a mess, they made sure to get it done. Thank you for everything guys!