Great experience buying a car here. Down to earth salesman and everyone else too. Only downside is no wiggle room to negotiate but maybe thats a plus for some people.
Don’t buy a car here! They pitch you on new brakes and tires, but they use garbage parts that don’t last. Also if you do buy a car, don’t buy the warranty! I had a part replaced under warranty. It lasted 6000 miles and then broke again. They took no responsibility and told me I was out of luck. Will definitely never purchase another car here.
Great car buying experience. I told them what I was looking for, test drove a few vehicles and left with my purchase that day! The financing was easy and painless.
Purchased my car here September. They made the process very easy. Filled out the app. Approved within hour. Came next day and picked up the car. Literally spent 45min inside dealership. My sales rep Chris Morales was great. Everything straight forward no hidden fees.After my purchase. I took the car on a roadtrip.It needed some service which was covered under warranty. I can’t thank Nikolas enough. He got it taken care of and the car drives smoother then when I first got it. Thank you Nik!! Truly appreciate all your help.Would advise get warranty if you can. Whenever purchasing a used vehicle.Definitely recommend family and friends to buy from Auto Lenders. Nice people at Toms River location.2014 X1 xdrive35iThank you Nikolas!!!!!Thanks Chris!!!!
Auto lenders is a great place to buy a vehicle. The staff is friendly and very knowledgeable. Mike was great to work with and made it very painless. Over all a great experience.
Great experience at Auto lenders! The bought me out of my lease with no penalties. I also purchased a great car there and the process was painless. I would highly recommend paying them a visit if youre looking for a vehicle. Our salesman Chris Morales was very accommodating and friendly.
They have quite a nice selection and I know they have a great reputation for service and standing behind their products. The salespeople are low pressure and helpful. The prices are basically fixed so theres not much wiggle room there. The one thing I noticed when I started comparative shopping around town is that for some reason the prices at Auto Lenders right now or just quite higher than many dealerships who are selling comparable pre-owned vehicles. I mean by a significant margin not just a little. So I did find a few cars I was interested in but I think I could do a lot better elsewhere so well see how that plays out.
Clinton was kind and caring. He made the experience a little bit better to manage with his sunny disposition and his encouraging words. Even when there was a hiccup he took it in stride and worked to get me into a car for a reasonable price. He was knowledgeable and professional.
Unser service provide they should put Purchase which is what I did. Very professional people work there not pushy annoying people like other dealerships!
I have already purchased multiple cars from AutoLenders and I’m glad to return as well as refer customers.Stratus is the GM at the Toms River location & I would highly recommend him.
Have bought several cars in the past. Always a pleasure and never a problem.
Florence was great!! I would also like to thank all the sales managers at Auto Lenders they met all my needs that I wanted in my next car,he went above an beyond to satisfy my shopping experience,I will be buying from them again it would be my 3rd purchase.Thank you
This is my third time back to Auto Lenders. The atmosphere is super accommodating.We were able to have cars brought in from other Auto Lender sites without feeling pressured to give a commitment to purchase.The employees are knowledgeable and patient.Always a great experience. And, I love my Volvo!
I had a great experience at Toms River Auto Lenders, I visited 3 times before I purchased my new vehicle. Each time I was treated with respect and kindness, the sales people are informative, and knowledgeableI got just what I wanted and love it if youre going to buy a car, dont until you visit Auto Lenders
Bought many cars from these guys the no haggle price is awesome take the service plan and their service department is very good.
Was very happy with the service I received, salesman Michael Simione was extremely helpful!
I had a great buying experience with Auto Lenders. Both the sales and management teams were a pleasure to work with and they went the extra mile to get the best financing. They had my car of interest transferred from another location for my ease and convenience. From start to finish their communication and follow-up was excellent. I drove away a happy customer in my new car.
Excellent place to buy a vehicle. Guys are so nice and knowledgeable and make the process as quick and painless as possible.
Appointment was painless. I arrived on time. The team completed and had me on my way in less time than promised. They even filled my tires with air.
Car I wanted for daughter with their help made my daughter very happy.
Great experience with Joel de freitas..all around great place sales service !!!!!
Went into the dealership with a idea of what I wanted. I was shown some options on the website and chose to have one brought up from Princeton. The truck was there in about an hour. Detailed and cleaned and out the door quickly... Would definitely return for a follow up..
I had a great experience financing a car from AutoLenders. Lots of cars to choose from. Joel D & Jesse V were both very professional and knowledgable. They made the whole process very easy.
What a different approach to a car buying experience. You all probably have had a horrible experience buying a car at other dealerships. Not at Auto Lenders Toms River NJ.Amidst a horrible pandemic I decided to buy a truck to replace my old but still good pick up. I dealt with professional people from start to finish. A very clean environment the showroom was immaculate, the details they spent in safety and cleanliness was 100%. I was not the least bit concerned for my safety. The vehicle I purchased checked all the boxes, the salespeople are kind, courteous, knowledgeable and really fair. Not like so many other dealerships. If you are thinking about buying an almost new clean, low mileage car or truck, and want to be treated with respect and kindness and professionalism. Auto lenders of Toms River NJ is the place ! 😊
Very friendly staff, made purchasing a vehicle extremely easy.
Best place to find a used car. No hassles. Michael Simione is easy to work with!
My husband and I recently traded in our car at Auto Lenders and purchased a new one. Clinton was the best, he was great to work with. There was no pressure to buy, we felt very comfortable. Highly, recommend! And we love our new Audi!
I bought a 2017 Honda CRV and loved it. I bought it less than a month ago and went to turn on the AC and found it only blows hot air. Called the dealer and the service desk said I would have to pay to even have it looked at when its not even a month old. Its complete bull. Dont buy any cars from here. Rip off.
I recently traded in my car for a new vehicle at Auto Lenders of Toms River. I worked with Joel D and he was great, I couldnt be happier with my new purchase!! He made the whole process quick, easy, and painless. Highly recommend Joel and the Auto Lenders team in Toms River.
Best experience ever, buying a car. Staff is super friendly and helpful. Chris Morales was extremely helpful in explaining options and offers which best fit my needs. And heres a big plus, Auto Lenders only runs your credit report once!!! I highly recommend Auto Lenders in Toms River for your next vehicle purchase. Thanks Chris! :-)
Just purchased our second car from Autolenders. They will ship cars from other locations so you can view/test drive from your local lot. Easy process. Called salesman that sold us our last car, told him our budget and preferences and he had a few to choose from. Will use again.
My family has purchased four cars from Auto Lenders, Toms River since 2010. The salesman Eric has always been a pleasure to work with. We have been happy with each purchase so far and will likely go back to them in the future. Our most recent purchase was a Jeep Cherokee in November 2019.In the beginning of August, during Tropical Storm Isaias, the Jeep was in the Auto Lenders parking lot for maintenance work when two trees had fell on it. They had a tree company come to remove the tree, but we could not go after Auto Lenders insurance because it was an act of nature. The sales people, along with the service department were very remorseful.We asked Auto Lenders if they would take some responsibility and cover our $1,000.00 insurance deductible, and they ended up agreeing to pay half. They also offered a discount on a future vehicle purchase. This was a very nice gesture and we are grateful to them. The corporate office did an excellent job with handling the situation.
Have purchased 2 cars from this location. Both purchases went great. I was able to have the car I found online at another Auto Lenders moved to my local Auto Lenders. Test drove the car within 5 minutes of our arrival and about 2 hours later we drove it off the lot. Our salesman Joel was great to work with. Gave us all the information we needed to make our decision without any pushy up sell. Will purchase from them again Im sure.
Excellent car buying experience. Actually enjoyable! No haggling, just straight up fair pricing without a bunch of surprise add on costs at the end. Mike Simione at the Toms River branch was great to work with in finding the right car, warranty and price for us. This was by far the best vehicle purchasing experience we have ever had. Will definitely return to Auto Lenders for all our future auto needs.
My first time using AutoLenders and it was better than I could have hoped.Mike Simonile (sp?) was professional, knowledgeable and efficient in helping me.I found the car I liked and AutoLenders had it shipped to a nearby location.The buying process took just a small bit over an hour and I had problems on my side to boot.I will definitely be using AutoLenders again.
My salesman Jesse was knowledgeable about the product and able to show me how all the bells and whistles worked. They gave me more for my trade in then I expected and got me a low bank rate. The only pressure I felt was to take the extended protection from the financial person.
Great service! Very knowledgeable mechanics who explain everything that needs to be done and absolutely dont force you to do anything that is unnecessary for car maintenance. They get the card on in a timely fashion as well! Highly recommend them!
They charged 175 for an oily change…. AN OIL CHANGE. These people are con artists
This is a great car dealership. The sales people are nice and helpful. They have a good selection of cars. And best of all, the pricing. Not only are the prices set with no haggling, the prices are affordable.
Auto lenders in Toms river has truly gone above and beyond any other dealerships expectations! Had an issue out of the norm, and they went out of their way to make it right. This is my 2nd purchase from them, and I wont go anywhere else again. Bobby is the best salesman Ive dealt with to date, and even the GM there, stratus, is honest and up front. Thank you guys again!If I could give more stars I would.
Mark helped me buy my first car and I love it so much!!
Purchasing a car here was so easy. They made sure I was able to get what I wanted with no haggle. Everything was very up front with no hard sell on anything. Joel and Jesse were both great and will be using them going forward!
The rep I initially talked to was great untill I got Clinton as my salesman. Told him i could put 2000 down and work around a 250 monthly payment. Pretty much shot me down said i need a cosigner even though the other rep said we could work something out. Told him i probably couldnt get one and the one i could get had crappier credit then me, so he just ends all communication never gets back. I text saying I found a cosigner and he finally responds. Taking my business elsewhere
Excellent experience! Just purchased a Jeep Grand Cherokee from Auto Lenders in Toms River, NJ. A great overall experience. After being at some other car dealers and getting the normal slimy sales men experience my wife and I were greeted with nothing but a first class experience at Auto Lenders. Michael Simione was a great person to work with on our purchase. He really made us feel comfortable and provided us with an excellent experience. They also did a great job with arranging the financing, great trade in price and helped us on the extended warranty. Overall our best experience at any auto sales location. Thank you Mike and team! We will be back when I am ready for a car.
Service dept is always willing to go the extra mile.
Wow.... What can i say about this place? I had the pleasure to work with Chris Morales sales consultant and Jim Fastige Finance Manager. They were absolutely amazing they walked me through everything every step of the way they were very professional extremely kind and got me into a 2019 Barely Used Car. Lifetime engine warranty and extended warranty and gap insurance all wrapped up in my car payments. They were very patient and answered all my questions they were able to get me the most for my trade in and made sure I walked out with a satisfied car payment that works for me and my budget. Im a single mother and every penny counts and they made sure I got the very best for my bucks. I would definitely recommend them to anyone whos looking to trade in or buy a car used or new thank you Auto Lenders
This is my 1st vehicle purchase from Auto Lenders in T R.It was a pleasure working with Charles Moralas! From the first time we spoke he was very helpful, knowledgeable and accommodating!The whole process was actually painless!I found the perfect vehicle I was looking for, he actually had a vehicle transportares from 2 hrs. away for me to test drive!Thanks Charles for making this part of a bad situation go so easy and actually a pleasure !!Manuel
I recently purchased a 2016 Prius and worked with Francisco Ramos. The service is excellent, they take care of every detail and I would highly recommend checking them out for the purchase of a vehicle
They are professional, courteous and the prices area great. Love my new car
Excellent service. Chris was extremely helpful and a joy to deal with. Great employees.
Everyone here has been a big help. Got me in my new ride. Id like to thank Chris for all his help.
Fast, easy and professional. Other car dealers should use Autolenders as a benchmark for success.
This was a very easy seemless process Clinton was amazing I highly recommend.
Salesman Chris did a great job with my Jeep
Over promised and underdelivered should be the slogan here. I had a problem immediately as I drove my car off the lot and couldn’t reach the sales “professional.” The situation was rectified but it took speaking to management to receive a resolution. When purchasing I was told my credit would only be ran once yet after checking my credit report later I saw it was ran 3 times. I also negotiated free oil changes throughout the life of my car through the dealership being that was something I previously receiving at another dealership before making the switch and now their is no record of it.... I like my car but I’ll never make a purchase here again, very unprofessional typical sleazy sales approach, I’m dissatisfied.
Francisco and the team at Auto Lenders are awesome! Good conversation and did good business!
Experience was awesome great customer service the manager and Chris our salesman was awesome. Went for a appointment and everything was awesome the service representatives explained everything to my wife and I. We will recommend auto lenders to any one. Auto lenders is the best place around to but a car or what every you need. If we could put more stars auto lenders in a whole will a million stars.
I got wrong direction to the Auto lenders in Toms River and it turned out to be the best place to buy my car! I dont like all the hussle around buying a car but I have to say, my sales consultant Michael Simone is a top notch guy. I seen the car I wanted, he got me in took care of me and got me out. He made the experience of buying a car awesome! Thanks Mike!!!
Very disappointed. The car we had a scheduled appointment to test drive had a dead battery and not enough gas to test drive. Since they knew we were coming, you would think that they wouldve prepared for are arrival. The car was filthy and did not represent what Auto Lenders is supposed to stand for. The guy helping us was really nice so I gave the second star.
Helpful pleasant answer questions no pressure get to test drive w/o huge sales pitch because the cars and trucks at AutoLenders are in great shape, clean, low mileage and priced at KBB prices .
Bought a 2019 Rav 4 Limited 10/1/20. Great Car, Price, and Service!Would highly recommend...
The staff was great and our salesman Joel was great also .I will not go any place else
Easy stress free purchase of two vehicles .
Clinton was a very professional straight forward salesmanprices were just right and Jeep selection was awesome.Highly recommended experience !!!
Had an oil change. There was not a long wait even though busy
I am a repeat customer at Auto Lenders and that should say enough. I always find the staff friendly, knowledgeable, ad extraordinarily efficient. My sales rep for this purchase was Michael Simione and I could not have asked for better. If you looking for an automobile, try Auto Lenders in Toms River and ask for Mike. Dr. Ronald Geiger
The entire team at Auto Lenders of Toms River is first class. Mike Simione is a great sales person, highly recommend seeing him if you need a car. From Mike, to Stratis to Jesse, all friendly and easy to work with. This is the 3rd car my family has purchased from Auto Lenders of Toms River. I would not buy anywhere else.
Auto lenders of Toms River is one of the Best Car Buying experiences I have ever had. The sales team, the management, finance team and service team all provide superior customer service and go out of their way ti make sure you are comfortable and satisfied. I highly recommend Everyone looking for a vehicle to try Auto Lenders. Their inventory is amazing, huge selection and top quality. Ask for Eric, he was phenominal, and if he is not available, everyone is equally focused on exceptional customer service .
My experience was great Marcus treats me like family he is very professional and he was very accommodating his knowledge of the entire process of car buying makes it easy and stress free. Lou is also a pleasure to deal with. Every vehicle I have purchased has been a great experience their service department is better than going to any dealer and they always make sure you are happy with the work they do. I am very satisfied with Auto lenders and their entire staff in the lakewood location, I wont buy a car anywhere else.
Bottom line I knew which car I wanted. I had a very good buying experience with Eric who helped me buy a clean, low Mileage one person car at a very reasonable priceThe usual buying experience I be had usually lasts about 3-4 hrs. I was in and out of Auto Lenders with the car in about 2 hrs! I usually buy a new car every 2-3 yrs plus my parents were in the GM dealership you might say Lve been around the block a few times- very impressed with that Eric displayed either the professionalism
Great Service!!
Not the first vehicle I purchased from AutoLenders in Toms River...Associate Clinton Schroeder was terrific, transparent and a pleasure to work with. Of course this is the dealer I will purchase from again.
I had seen a car I had wanted to look at that was located in Princeton. My salesman Chris Morales gave me a call letting me know that they would have the car shipped to a different location same day for me to test drive it and that he would keep me informed. He was spot on with timing and keeping me informed the entire afternoon. There was no pressure to purchase and I felt very comfortable throughout the whole process of buying a used car from him without any regret. Buying process was very simple and there was no extra fees tacked on besides the DMW and paperwork which was much lower costing than any other dealership I had went to.
Clinton was a phenomenal employee and got us set up with our beautiful Lexus SUV.Hes handsome too.
I just traded in my car and made a purchase with Clinton! He was patient and really helped me find my perfect car. This was our second time working with auto lenders and Clinton. The entire team worked hard to not only find the car I wanted but to stay within my budget. We will continue to shop with auto lenders for future purchases! Thank you Clinton for my Jeep Compass!
I had the best car buying experience ever at auto lenders of toms river. Applied financing previous day and picked up my 2014 Porsche boxster next day morning. Michael and Chiris helped me out with everything and they are a very honest, professional organization, I highly recommended this place if you want to avoid hustle and have great car buying experience.
I got my Jeep from Auto lenders. I got it for a fair price and it runs great. Everyone was kind and helpful. Infact i still get a call from my salesman Chris asking how the jeep is running and when i am do for an oil change. You cant find customer service like that anymore. Thank you Auto lenders.
If you’re into getting really nice vehicles in great condition and saving money, this is the place to go. I just bought my second car and It was actually an enjoyable experience test driving all of the different vehicles. The staff was nice, professional and there was no pressure. Auto Lenders of Toms River is the place to go. No doubt! Just ask for Mike S.
Their financing department is more expensive than going to loan sharks. Theyre charging my daughter 22.33%. interest and gave her a 72-month loan. The value of this car on Kelley blue book is $14,000 and her total pay back will be over $32,000. They took complete advantage of a naive young girl. theres a law against this and if you let them get away with it they will. They are absolute thieves. I wouldnt recommend them to my worst enemy. they filed everything electronic so it goes through the bank immediately and you have no recourse. I suggest you run away from this place as fast as you can. Ive contacted the better business bureau and I strongly suggest you read this review before ever dealing with this company. They are the epitome of used car salesman
My deepest gratitude to Eric Buser at Auto Lenders Toms River for going ABOVE and BEYOND to get me into another Honda Pilot quickly and painlessly after my car was totaled. This is why we keep coming back! No haggling, no hassling, no BS! Car purchase #4 since 2013 and we’re always happy. 😁🙌🙏🏼
Great trying to do business with sales man Chris Morales but I had a manager tell me its first come first serve when I had $1000 so they can hold the car and i5 drove 45 mins to get there to get nothing done
Absolute joke bought a vehicle a 11 months ago and tires are already bad dry rotting at 20000 miles, when i bought the car was at 2,000 miles so I assumed the tires were brand new, guess not and their generals usually warrantees till 70k and apparently not with auto lenders, also if you bought multiple cars from them they show no appreciation to keeping their business running, they just want to sell you a car, and you ask them to look into another car to buy a 2nd one, they just ignore you, give you no info, and when you call them back they just ignore you again, this is why my family stop coming here and its why my last vehicle will be my last one with them aswell.
I couldnt have asked for a better first time car buying experience! The entire staff made you feel comfortable and non-pressured. They were very knowledgeable extremely professional. Stratis, Eric Buser, and the rest of the team made the whole car buying experience very enjoyable for me and were very easy to work with. I would recommend this place to everyone and anyone looking to buy a car! Thank you again!
I will NEVER set foot in this auto lenders ever again. Just dropped off and picked up my car for an oil change and felt extremely uncomfortable that the gentleman in the service department was wearing NO MASK. When I questioned him about it, his response was disrespect and unprofessional. There is a big sign on the door saying face masks must be worn inside. Why is he not following the rules? He is putting all of his customers at risk. So disgusted with this place of business. Extremely unprofessional.Updated review: A few days after writing this review, Jason reached out to me and apologized to me about what happened. He also assured me that the issue would be taken care of.
A great buying experience. Joel is awesome!! Asked to see 2 vehicles from 2 different locations. Both vehicles were on their lot the next day to drive. Communication was great, phone calls and emails were responded to quickly. Even after purchase, Joel continues to make himself available to answer any questions.
Dont ever buy a car here unless you want to regret it the entire time you own it. Everything you read about on line and what to avoid at a car dealership was unfortunately pulled on me. Never again reason why they get a bad name. Should have posted this when I first purchased this 🍋
We didnt buy our car here but they had great customer service and reached out to me to make sure there was anything I needed.
This our 8th car purchased in our family. I cant say enough about our salesmen Joel and the effort and care he always shows. Had two issues with the new car and Bill in service at Toms River was all over it. Took care of everything. Car rides like its band new!!! You cant go wrong buying from Auto Lenders.
Great people! Great Experience! I had the pleasure of working with Joel. He and everyone there were kind and helpful and always had a smile on their faces. I didnt feel pressured and was able to get what I wanted without compromise. I highly recommend Auto Lenders to anyone needing a new to you car with that new car feeling.
I have purchased a few cars in my lifetime. My experience at Auto Lenders was by far the least stressful. No sales people breathing down your back is what I loved. Michael was easy to talk with. They have a nice selection of certified cars. You can test drive any vehicle that interests you. If youre looking for a automobile, I recommend you check them out.
Mike was great to work with on my car buying experience. Low pressure, laid back and he made sure I was happy with my purchase. Would buy from them again in the future.