What a great experience buying a vehicle at Big Phils! From the moment I stepped on the lot I was treated with kindness. Phil is very personable and genuinely wanted to help me drive away in the car of my dreams! Each person I encountered at Big Phils was the same way. Giving great customer service is not what they do, its who they are! I highly recommend! Thank you Phil and gang! You all are incredible people!

Worst business model out there!!! Had lined up a truck everything was approved just need to get my money. They said they would hold it...less than 48 hours they sold it to someone else. So i ran my credit to take credit hit and got screwed. They do not care about the customer or what is promised. They care about the bottom line! Not about being true to their word or honoring what they say. DO NOT GIVE THEM BUSINESS THEY DO NOT CARE ABOUT THE CUSTOMER!!!! If i could give them less than 1 star i would!!!!!

I am through the roof happy with my experience with These guys. Phil and Chris went above and beyond to ensure I had a good car for my son and I. Unfortunately, the car I originally purchased from them started having some issues with shift. With NO HESITATION, they gave me a FULL refund and helped me find something reliable and in my budget! I cannot recommend these guys enough! If you need a car and don’t want to worry about getting taken advantage of, these are your guys! Thank you SO MUCH Phil and Chris! I will be back!

Bought a car, told me they would fix everything on it. They kept my car for 3 weeks and didn’t fix anything on it. I’ve spent more money fixing things on the car than it’s worth. If 0 stars was an option, it would be more accurate.

I got a car from them almost a year ago and they have gone above and beyond over and over again with anything Ive needed. They always offer a drink and friendly conversation. 100% recommend

I bought my first 2009 Cadillac Escalade from Big Phils and they help me fix my credit. I felt so good when I was able to drive off the lot with my escalade. I felt like a BOSS LADY!!😂 But if you really looking for a nice used or new vehicle, I would recommend BIG PHILS. Thank you for everything and I will look forward on buying my second car soon.

Great dealer, offers a great warranty for any issues that happen after purchase, sadly had to use the warranty but it was a used car so theres always a chance of that. Good people for sure.

Found the perfect car for me. No pressure sales and very friendly staff. Knowledgeable people!

Was looking for a good used reliable SUV ended up at Big Phils. Big Phil & Chris was great to work with. Chris put me in a perfect vehicle. I will use them for all my service needs.

Pretty cool guys to talk to excellent detailing skills and cheap prices.

A very helpful place to buy a vehicle. Im happy with my car, hopefully youll be as happy as I am.

Excellent!! Just bought a car here and Phil and Chris were amazing to work with. Very easy process and they take good care of the customer. Highly recommended!!

My experience has definitely been interesting. After a heartbreaking hit and run I was forced to look for a new vehicle. I did get a great deal on a nice used vehicle. I was leary at first about my purchase but Danny, in the Service Department earned each of my 5 stars for my review! He did just what he said he would do. Thats rare in the used car area. I am now excited about my vehicle and relieved over my purchase. Thank you so much for not labeling me the Crazy Lady with a noise and actually listening to me. That means a lot and shows the honesty the company reflects.If you want a good deal on a nice used car, give Big Phils a chance to show what they have to offer. Its worth it!

It has been brought to my attention that Big Phils owners have split up and now Big Phils is at a new address. His partner is at the same address under Platinum Auto plaza. The same staff doing the same work. Weather they have improved is yet to be seen. However Big Phils is a top notch place that treats his customers with respect. I highly recommend the new Big Phils Auto Plaza.

These guys are AMAZING. I just moved here from washington state and got into a car wreck on the way, I needed a car badly when i finally arrived in kansas, I looked for months and never felt like i was being treated like a person; more like a pay check. I went to Big Phils Auto Plaza, as my last chance to get a car. When I got there I felt like I was talking to my dad, like I was actually cared for. I purchased my jeep liberty for an awesome price, but ran into some minor issues after the first few weeks, they told me to come back and they would fix everything for FREE. Anywhere else I wouldve paid outrageous prices, but they were so understanding and worked with me to get it fixed. The few times I had to leave my car I was loaned a car so I didnt have to walk home, and when it was a quick fix I sat and had coffee with phil and his team. I would recommend Big Phils Auto Plaza to friends and family knowing they would be taken care of, and feel welcome to just hangout with these guys, I cant stress enough how amazing they treated me.

I use their service department. I always get fantastic service at reasonable rates. They have really went above and beyond in a few instances with me and because of that I wont go anywhere else. I highly recommend them for auto repairs and maintenance! Easy to work with and understand, great drop off service and friendly staff. Thanks!

Phil and Chris are Great People and the Mechanics are Friendly and Caring

Buying a used car usually gives me anxiety, but not at Big Phil’s! Everyone was so friendly and did everything they could to make my experience great! They explained everything, hooked me up with a great credit union and a fabulous rate. I was trading in two cars, and the salesman (Randy) even drive me 40 minutes to go pick up the second vehicle I was trading in. The whole team did everything they could to make sure my experience was pleasant. I would definitely buy from them again!

I had a phenomenal experience at this dealership thanks to Terry and Phil.I am a former car salesman (saleswoman actually) and F&I Director in the auto industry, and therefore I know if and when Im being worked over when vehicle shopping. There was none of that with this dealership, and they were incredibly straight shooters, honest, efficient, and friendly. My husband and I enjoyed working with them, and in fact it was so effortless that well be returning when we need another vehicle! We will send anyone and everyone we know to Big Phils as it was an awesome experience with incredibly helpful staff and owner! Thanks Phil and Terry; I love my Buick Enclave!

Just not what what I expected for salesmanship. They should say up front that they are a no haggle dealership so they don’t waste people’s time. Also calling customers back would have been nice but I guess they Are too busy. We did not buy a car from them.

I bought two vehicles from them in the same day. Cash. Over $15,000 . !!!!!180.00 for another key and fad. $ 70.00 FOR THE KEYLESS CODE which should have been free!!!!!shame on you. Phil was not there.Jen and Chris were there.

Best lot in Topeka. Great prices on trade in vehicles and the customer service is outstanding! We love our car!

Bought a 1999 Lexus RX300 from him and he has taken care of any issue I have had my parents also bought their vehicles from him as well

Most courteous knowledgeable employees in the business. Especially Kevin Shelman who has worked on my cars for 10 years before joining Big Phils crew. I wont buy a used car anywhere else. They have everything right from the staff to vehicles and all the in between. 5 stars

A+ for sure! Great selection and fairly priced vehicles. Spent all day yesterday driving around Topeka visiting used car lots for a car for my daughter. He is definitely the best around. Super helpful, great and very friendly staff. Awesome warranty. He earned a customer for life! Ill be back for any future vehicle purchases!

Big Phils made car buying EASY. I dread car shopping, but I called and let them know what I was looking for. They 6 different vehicles for me try and I found my exact need! I will deff be going back!!

I have been very pleased with my purchase of my truck and the maintenance on my family’s vehicles at Big Phil’s. Phil was easy to work with and found me the exact vehicle I needed! Danny and Carson have been honest and timely getting our cars in. I would recommend this dealership!

PRICE GOUGERS!!! FAKE WARRANTYS!! WILL NEVER RECCOMEND TO ANYONE!! These people had the option to have a car paid off in full CASH MONEY and all the sudden they wanted to charge an EXTRA $2000!! Goes to show they dont care about the customer they are just full or GREED!! DISGRACEFUL!! BEWARE!BEWARE!BEWARE!

For me it was a good experience for this reason. Big Phil was there and came out of his office to see if I needed any help. Its nice and reassuring to see the owner care about his costomers. I do thank you Phil, you have another new coztomer. Thanx Robert B.

I recommend this car place they r very friendly and help u out thank u big phil

Decent price but a car being sold at a dealership with a shop and a mechanic should not be sold with easily-repairable issues. If I wanted to take that chance I would buy privately. Ive never been asked to pay above full price before!

Nice place to buy a vehicle fair pricing Phil was great to work with went the extra mile to make my purchase work for me no high pressure sales would recommend this place

The owner was nice and the person who helped us was great. They worked to lower the price by $29/month for us!

Danny repaired our car for less than estimated. He was great in communicating with us. We will be back!

Great service great selection fair pricing

I recently had Phil find a vehicle for me and he found me exactly what I wanted and what I was wanting to to pay. Phil made the process very enjoyable, I will buy again from Big Phil’s and would recommend them to anyone!

Great all around sales service and employees

Was lied to from the jump just so they can make the sale. After the sale seems the 2008 chevy got louder and louder. I gave them notice of the noise before and after the warranty was up. I will never ever buy anything from them.

RIPOFF, selling cars with warranties and when the motor goes out with less than 3000 miles after purchasing they void the warranty. I guarantee you that I will never recommend them to anyone EVER...

Best deals and warranty in town!

Don is a nice guy!

Was lied to continuously.