Staff was extremely helpful and friendly! They were attentive from the minute we walked in the door. I could have spent hours in that store, so much cool gear for all sports!
Darby is a living legend. I went to this BlueZone Sports location in early 2021 to get ski boots after 3 unfruitful visits to other, nearby locations. Darby spent 1.5 hours helping me get the perfect boot. He clearly has a love for his craft that makes him exceptional at his job. If you need ski boots, I highly suggest you go to this location and ask for Darby.
Great place. Great people. Very helpful with ski, bik, etc.... Highly recommend.
I visit BlueZone often, as Im new to Tahoe and have to get all the gear for resort and backcountry! Each trip Ive made to this site, Ive received incredible service. The manager, Darby, has been attentive and helpful, without ever being pushy. Staff are knowledgable and friendly. I rented resort boots and skis for the season and went in to see if I could get a smaller pair of boots. I was instead offered education in ways to make rental boots fit. Staff suggested I purchase a pair of inserts which worked like a charm (and I get to keep when I return the boots!) I always feel good leaving BlueZone, with reliable equipment and a good experience.
Awesome customer service, hooked us up with a complimentary inflate for our bikes, super rad crew, come here!!!
Bought a couple pairs of shoes. Very helpful team. Well stocked with top adventure brands.
Mansplaining, explainedI wasn’t going to leave a review, but this was one of those experiences that sat with me after, and the more I thought about it, the more I realized I needed to say something.When I entered the store, a man asked me if I needed help with anything. I said I was interested in bike rentals and he said they only rent demo mountain bikes. He then said, in a sarcastic tone, “You know, the kind that only go off the pavement. Mountain bikes are for off the pavement.” Never mind that I’ve been mountain biking since I was a child, this was an inappropriate comment to make to a customer, particularly a young Indian woman. The assumptions were there!After he explained that they don’t do half day rentals of any bikes, I asked him politely if he knew anywhere else to go. He said “I’m not in the business of knowing what my competitors do.” The tone was again, clipped and rude. Never mind that, if he doesn’t do half days, the other stores that do them aren’t technically his competitors, he could have given a polite answer.Now, there will be those of you who dismiss this review when I say this last part; fine, this isn’t for you. But for those of you that are listening closely and paying attention to the world: THESE are the small moments in which prejudice happens and we need to speak up. I’m a young brown woman and that man was an older, white man. Of course, you’ll say, how do I know this was prejudice? I could be wrong. But, remember, I’ve lived a lifetime of these small cuts and it gets old.Instead of going here, I’d suggest you patronize a woman-owned store down the street: Bike Truckee.
Drive off the strip and around the corner for crazy-awesome customer service, advice, and quality gear. The guys here made me feel like a local and the low price rental gear was awesome. We even got a great deal on a new jacket. Highly recommend.
My family and I had a great experience here at the Tahoe location. We rented 2 bikes and brought our own newly purchased trailer for our kids to ride in the back. However, we forgot the mount piece to connect our trailer to the bike. The owner was super awesome and allowed us to take his trailer that he normally rents at no cost. They know customer service and do good business. Solid gear as well. I would go back for all my rentals here! Thanks BlueZone!
Rented skis for a party of 5. Stars given for value: $31 for walk ins, and $21 for purchases in advance via Groupon.Points of improvement:1) rental variety was limited and not accommodating for wide feet. They also ran out of helmets (medium, large) before 10:30am. They don’t rent ski goggles, pants, or jackets. They have skis/boards, bindings, boots, poles, and helmets.2) integrity; they tried to get my friend to rent an XL helmet that didn’t fit, you could stick two fingers between. This should be reviewed, and was really disappointing to me.I didn’t expect these shortcomings from a store with typically great reviews. But I can’t really complain at that price for beginners, $31 is much cheaper than ~$70 at the slopes.
We had the best experience at Blue Zone trading out our kiddos’ ski equipment. We highly recommend getting you gear here! Thank you!
Good staff, reasonable prices, got us out to our new kayaking adventures!
Great service and nice military discount. Thanks.
Jake is awesome! I came into the store with a friend to look at beanies. It was a birthday present from my friend to me. She wanted me to pick it out and Jake was really helpful. He helped me find the perfect style and color. I was so happy to have his help. If he hadnt helped me, I probably would have just walked out of the store with nothing. Best birthday beanie ever! Thanks Jake! Blue Zone Is Awesome
Where do I even begin?! Mike was incredible. He let me try 180 cm demo skis for two days. I told him I was new to west coast skiing and he was very helpful and knowledgeable. When I came back to exchange for a smaller ski, he offered 170 cm demo skis. He said he wanted my experience to be as enjoyable as possible. Well, I can safely say I will be purchasing skis from him. Always honest. Always fair. Thats how a business should be. Treat your customers well, and they will treat you well in return. Ill be coming to Blue Zone Sports in Truckee or ordering from them online here on out.
Loved the expert help in selecting new skis and boots! Im new to the area and wanted to pick up skiing again after decades of doing little more than renting equipment for a couple of days every several years. I knew nothing about how to select either, so I went with their advise and have been thrilled with the quality and fit of the equipment.
All my fav brands. staff is extremely nice and helpful. great selection without being overwelmed.
Fourth of July bike ride went wrong at the start bike chain and shifter completely broke. Quick call over to BlueZone Sports and my bike ride was salvaged they were able to get me up and running right away. Thanks Todd for the help you were awesome!
Employees are very kind and helpful! The woman working was very happy to help me find the perfect pair of goggles, and she also hooked us up with snowboard waxes. Thank you so much!
Coming here for several years. Never had a visit when all my needs have not been taken care of. Have had my boots and skis worked on. They are a super qualified team. This year we had to have new skis and bindings. We were given recommendations on which skis to buy based on our skills and skiing style. Our skis were ordered and ready in a week. Cannot tell you how happy we both are with our skis.Dont go anywhere else, these people are the best !!!!Skosh and Chrissy
Thanks so much to Jason the general manager for staying late and educating me about how to avoid thorns and showing me how to change tires on the fly! He is truly what service is about. An honest, friendly, intelligent and conscientious guy. This is the place to go for all your sporting needs in the Tahoe Valley/Truckee California area!
Really great staff. Apparently we got there as they were closing and we didnt even know. They didnt make a fuss and had amazing prices on winter gear. So we couldnt help but shop. So much variety!
Wishing I knew the name of the young gal that was so kind and helpful. Kudos to you for a great experience! Great sale as well.
Blue Zone Sports in South Lake Tahoe gave my wife and I a demo on e-mountain bikes. My wife had never been mountain biking and loved every minute of her experience. I have been mountain biking before and was so impressed with the e bikes. Blue zone went out of their way to provide us these bikes so we could map the Kokanee Trail Races that will be held on October 6th. I would highly recommend renting or purchasing outdoor equipment from this store.
Super helpful and friendly staff! Very nice skins and boots. Highly recommended.
Very knowledgeable and friendly bike staff. Great prices too. I definitely recommend Blue Zone in Truckee.
Blown away by their service, employee knowledge, and quality products...added bonus: amazing prices. By far the best snowboard/ski shop within the Tahoe/Sacramento area!
Extremely friendly place. Good deals on ski rentals and superb customer service. Cannot recommend it enough!
Mike and Ozzy were great at helping us choose ski rentals. We even used a coupon off their website!🎿
Super friendly staff. For sure would recommend and rent there again.
Excellent customer service and they take the time to ensure everything fits perfectly for each individual.
Great staff, very helpful. weve picked up skis, gloves, and transponders at this place. they have good deals and great customer service
The staff is great, knowledgeable, helpful, and attentive to your needs. Their product line is second to none.
Awesome place definitely has everything you could need for the gnar!
Professional staff. Great variety and expertise of both winter and summer outdoor adventure gear. Jon D
One of the best organized shops in the Truckee area. Very good selection, knowledgable staff, and reasonable prices.
Long story short, this is the best price/quality option around Tahoe, if you need to rent a ski or snowboard.
Great customer service!! And the most athletic products in town
Great Customer Service. Staff knew their stuff.
Super helpful.reggie was willing to help me decide what mtb tires would be best.
Best ski shop in Tahoe. Very good prices with a great selection
Great prices and and very good selection
Great store! Great people👍🏼
Great service. They know their sports, products.
Great customer service.
Had what I wanted at the right price.
Nice people and service
Love this shop!
They take the time to find you the right boot.
Great deals
Good selection!
Great place
Thanks
Excellent place with one of the best attention Ive received