This Ace Hardware is not your typical Ace. It is larger than any Ace in the San Francisco Bay Area. Its sells just about everything you need to build, decorate, clean, or repair a house, dress and play a sport, or work with your hands. It has a full paint department, auto parts, fishing, ammo, and gardening areas.Nice selection of mountain home/cabin decor for purchase. Good selection of brand name clothing, shoes, and accessories for the whole family. And high quality, tasteful Tahoe and Truckee decor and souvenirs to bring home or buy for friends and family.Huge parking lot. Another great store to find ski and winter sports clothing and equipment for the whole family (women, men, children, including toddlers).Good sales and after season sales when they happen.Staff is helpful and does make great recommendations.
This is the coolest hardware store Ive been in ! They have something for everyone! From cooking stuff to light fixtures! Wife would be happy while you shopped for what you need to fix the house. The service was amazing! You cant go wrong here. Its really really cool
Paint department team is so helpful and friendly. The male staff are very friendly and helpful. The cashiers could improve. The propane staff (friendly) and process of getting your propane tank refill is so convenient.
Has everything you need when you need it. Quite expensive, but they’re open and it’s not Reno.
Everything in the store is overpriced when compared to Lowes and Home Depot. I was surprised to see that they are even more when you compare it to Truckee Tahoe Lumber Company.Most recently when trying to level the playing field by using their 20% coupon, they cancelled my order after I got my order confirmation.
This is one of the most interesting stores in the Truckee area! I enjoy browsing through all of the wonderful items available here. I believe Mountain Hardware in Truckee has an inviting melange of goods that will entice even the most jaded of shoppers. They literally carry everything from soup to nuts as well as every possible mechanical or building need! While Im not entirely sure about the food products, unless they are freeze-dried, which would make sense as a sales item considering the shopping area this store covers! Anyway...back on task...I wish to extend kudos for such a well-stocked store and its delightful, knowledgeable staff. Enjoy the ambience and shopping experience that awaits, even if you only need nails or a drill bit, for you will have a great time in this wonderful store! Happy Shopping!
Everything one needs for a comfortable mountain life! Great selection of well made clothing.
Best local hardware store. All the stuff needed for the locals, and also a great selection of goods to outfit many of your outdoor needs (camping/fishing) and other touristy requests.
I bought some shorts here. There are a great selection of a big variety of things. Love this store.
Great Store. Whenever we are in town, we always stop in. Its a must, even if only once.
The staff was exceptional. All questions and parts needed were handled with ease. Any additional information Steve provided.
Fun place to shop with such a large selection of items from seasonal items, hardware, fun Tahoe themed items, camping and more.
I didnt realize how big the store was. They have supplys that home Depot and lows dont have.
Holy cow they have everything! If they dont have it, its because it didnt exist.
Awesome spot and so convenient for us to get just about anything without going to Reno! Its no wonder we call it Mountain Macys lolI just bought a grill from Mtn Hardware, and it was an amazing experience! They assembled it and delivered it for free! They even brought it up to my 2nd story condo. I ordered a propane tank with it, and they filled it for free. They even hooked up the tank and gave me a few pointers. I was really impressed and so appreciated the help.Tried it out tonight, even in the rain, and it was great! Thanks, Mtn Hardware, Truckee!
A great place with a variety of things including clothes.
Mountain hardware and sports sells a weird mixture of clothes, ski googles, and typical hardware store stuff. The space is a bit cramped, help is sometimes hard to find, but friendly and knowledgeable when you find it. The dual mission impacts the extensiveness of the hardware selection, but most common items in any category you can think of are available.
This place has it all! Everything a handy person, fisher person, camping person, or home improvement person would want! For real, it seems small from the outside, but they have it all (an isle dedicated to work boots!) In a clean, well stocked and organized store with a super friendly, energetic staff!
Amazing old style hardware shop with all the fasteners you could ever need and a lot more!
Well stocked store. Friendly & helpful.
We Love Mountain Hardware ! Something for everyone.So many nice and helpful people. Its always a PLEASURE !!!!
Wow! Nice stuff full every thing
Well stocked. Friendly, knowledge, and helpful. Note- this place is always busy!!
This store is packed with all kinds of things and the service was excellent. Got what I needed and got on the road. Love Ace Hardware!
This place has everything! The staff are also super helpful and knowledgeable. Great store.
I love this place has a little of everything
A fun place to browse and look around.
As a carpenter by trade this is a great place, as a home owner this is a great place, as a place to walk around and shop this is a great place.I refer to it as my favorite store!
Big selection of everything you can possibly need including a fishing license.
Great staff very friendly and helpful
This is the best hardware store ever. From Hardware to Clothes
Teeming with helpful staff who will find and bag tiny washers or advise you on putting in a dimmer switch. And lots of nice housewares. Yes, some are aimed at the cabin crowd (dishes with paintings of fish, etc., although I did have to buy a good-sized stuffed black bear to sit on the back of my sofa), but lots arent. Spoils you for other hardware stores.
The guys in the paint department are awesome. Every time I was there, they were busy with a handful of customers who were all waiting on paint or who needed to order paint and these guys demonstrated master-level retail tact and proficiency by keeping the order flow moving and keeping good communication with customers. In a situation where, quite often, you end up feeling like an antagonist, these guys actually made me feel good about being there and treated everyone with sincerity and urgency but with a calm and confident self-assurance. The whole store is great. Great vibes from the staff. They all just have the Tahoe energy I guess...
Good place to get basics,if you dont have time to drive to Reno
Such a great, unique store with everything in it. The customer service is amazing
Always a great selection of hardware and accessories. Very friendly helpful staff. Parking is a little bit tight sometimes but theres always off to the side. Really fun seasonal items for the home.
Extremely helpful staff, especially during covid. Very accommodating to do curbside pick up even if you call your order in rather than using the online ordering.
Fantastic assortment and variety in all departments, better hardware selection than Home Depot. In 20 years, they have had every strange and rare part Ive needed, except one... and they are great about ordering if they dont have it! Great paint department too.In addition, they carry all kinds of unique items for they whole house, from kitchen to bath to decorating to games and clothing and sports gear. Their fishing department is well stocked with all the local favorites (flies, lures, etc.).For a little mountain town hardware store, their prices are comparable to the big city and big box stores for most things. This is my home away from home.
Always finding something unusual
A Mountain Womens Macys. Love this place.
This place had everything, a knowledgeable staff, and is just plain fun to ship at.
Lots of help to get you What you need
Ace Hardware is a gem. You will sometimes be surprised and find things CHeAPeR than Amazon!I was just thinking about one time where I left the cashier after getting like $40 cash back - without the cash. Realized later, came back in and told them the issue and said I could come back tomorrow because I realize that it’s cash. And the mistake won’t show up till tomorrow. Anyhoo...the cashier right away knew she hadn’t given me the cash and the manager said “alright, here’s your cash!”. Just one of many awesome stories of their employees doing the tight thing for the customer.
My favorite store in Tahoe. Always stop by when Im in town
I want to be friends with the cashier boy with orange hair 🧑🏼🦰😭
I was driving through when there was mandated chains. I dont have chains, I thought those were only for buses and semis. The people at the store where super helpful and patient with a car novice like me. I didnt catch his name but one of the workers actually spent probably 30 min in the rain/ snow helping me put my chains on. I genuinely do not know what I would have done if it wasnt for him. Awesome customer service! I wish I knew his name so hed get some credit and a raise!
Overpriced… not a very good inventory of things you might need
Nice people and lots of inventory to choose from.
If I were ever to get married, it would be in the housewares section of Ace Hardware in Truckee! I am so in love with this store, not only because they carry absolutely everything above and beyond a hardware store should carry but the people are the nicest friendliest and most helpful people you can find! This store actually brings me joy. Is it odd for a woman to love nuts and screws? (Dont go there) Visit, if you have not yet... And wait until the holiday season when they take it to the top with holiday trees and fun decorations! Thank-you, ACE, for being the PLACE here in Truckee!
I feel so lucky to have this amazing co-op in my town. Literally the most helpful hardware or (any type of) store, ever. You can tell the staff members all truly care about everybody not only finding what they need but having answers and support for any questions about projects. Also kudos to the well displayed caring and conscientious signs for wearing masks during the pandemic.
Bought some plywood.Had them rip it for me. Either the blade was dull or he ripped it way too fast as there was significant tear-out. Guess that is the price of convenience!
You need.... They have.... Great service, fair prices and a whopping selection
Oddly enough in an emergency i had to get a boat plug. It Was very clean and and very well stocked. Its a relatively small store with way more inside then i expected . Once inside it was easy to navigate and the staff was extremely helpful.
Very well stocked but they can get really busy. So go early if you dont want to knock elbows.
I walked in the store handsome was right there to help me find what I needed
I didnt catch her name, but the employee who assisted us was very nice and helpful
I called Mountain Hardware and Sports looking to buy a hat I had seen online. Little did I know, that I would be speaking to an angel, a word smith some might say. Her service was phenomenal, her voice was captivating, and she led me to the perfect hat. The way she described slate blue was nothing short of poetic. What an experience, what a woman, god bless.
Great shopping experience ☺️.
This is a really great store. It has a little of everything you might need for your home or gifts. Of course you are going to pay for it being at the store is in Truckee / Tahoe.
Nice selection. Friendly staff. Prices are high.
If youre in Truckee, CA, and you need anything but food, this is the place to go. The food you can next door at Safeway.
Had to pick up some shear bolts for the snow blower and the service.was fantastic.
They have everything in this store. If you dont see what you need ask. The fly fishing section is great too!
Staff is great they can answer almost any questions
Edit: December 1, 2020. I appreciate the quick response to my complaint below. It shows the usual customer service that I do receive when I visit the store, which is often. It may be the best and most unique Ace Hardware store I have seen. Thank you for your response and understanding. I will be by again in a few weeks! Back to a 5 star review!Usually my visits at Mountain Hardware are very good. But my last two visits this weekend were not so good. The first experience was with an employee escorting me to an area to purchase the tools to reseal the bath and shower. Wrong tools were shown. 2nd was yesterday at the checkout area. I experienced a grinch checking out. She must have had a bad day and was not very gracious. You see, the day before I was given a $5 bonus certificate for spending over $25. When I was to purchase yesterday, I presented my $5 certificate and she said it was not good until December. That was not very clear on the certificate. Then I said it looks like I earned another $5 bonus on this transaction. She said no... the pre tax purchase was $23.60 and the after tax was just over $25. Since my pre tax was under she said no. She could have suggested to purchase 2 of the $1 candies at the check stand, but did not or just be a friendly cashier/ owner and be in the spirit to give me the $5 bonus. I am a repeat customer and you would think you would want to keep me happy and to keep spending money. This weekends experience deserves no more than 3 stars.
Friendly and helpful staff.
Very unhappy with their overall service, I was told Tuesday to come back Friday when they get their shipment of pvc pipe fittings stocked to only hear They don’t want to look thru inventory to assist me. This is a store more oriented into serving Karen from the bay cabin decor then helping out locals who need hardware for an important job at hand. When I spoke with management they gave me a nice rude attitude about how they’re over worked and are not going to help me either, nonetheless another Tahoe store with lazy and rude employees. Funny, because I bought a $875 traeger pro 575 last month from them and they couldn’t wait to help me load it. Weird how money here effects customers service
A great store, with every sort of hardware and gear, including the sought after Scandinavian forest axe I had been looking for. But the true star of this hardware store is the employees. Friendly, easy to talk to, and fun. Ill admit to loitering just so I could talk with them a little longer.
Terrible store doesn’t even provide masks for paying customers then gives you an attitude after you told them you’ve been fully vaccinated never coming back.
They do what it takes to take care of the customer. Thank you Austin and Drew I appreciate you for helping me out every time I’m down from Reno helping customers out.
Large, local Ace hardware store, with super helpful, friendly staff. They have pretty much anything you could ever need and then some!
Our go-to hardware store. The staff are knowledgeable and helpful.
I hate this place with a special passion.The employees are fine, but the store organization and upper management just ruin it for me. I can never find anything Im looking for without asking for help. I dont like the way were funneled through like animals and not really presented the luxury to enjoy our time there like regular people.If they did not have a geographical monopoly I would never shop there. Unfortunately, it is the only place in Truckee where I know to get a fishing license or specialty tools. I wish CVS still sold fishing licenses.If I have the time, I will absolutely go 30-45 minutes out of my way to shop at another store in Reno.
Awesome hardware store with all sorts of extras. I could spend hours in here.
This store has everything a mountain community could ask for including a knowledgeable staff assisting Q&A on the floor.
Most helpful people on the planet!
Cool sporting goods store and hardware. Reminds me of a place you might find from many years ago.
Stop each time we come to Truckee! Always busy and always find something special!
Hands down the best hardware store around. The have everything
My wife likes the fact the store has many or a decent variety of camping gear
They have tons of unique stuff as well as all your basics. Pretty good fishing dept including fly fishing supplies/flies
They do an excellent job of making their store a safe place to shop. Wiping down the counters and card readers between customers.
Great store but crazy busy. Go early. New store out by Raleys is really nice and uncrowded.
This store has everything you could need for your house in the mountains. Boats, guns, clothes, hammers etc. If you want to build something or need to do some home fixing, ace will have what you need for sure. Everyone here is very kind and friendly and some of the best staff Ive every encountered. Never go to another hardware store again.
We are very grateful to the service and advice of the staff. Thanks Doug F! your help really made our day!Nat and Carl
This place is amazing, its unreal how they carry everything you could ever need but in such a small space. The Ace team has it dialed and you will receive top notch service, find the product you need and walk out with a new football and dress short all at the same time m Dang, howd they do that. Grateful to have such an amazing hardware store in my hometown.
Very friendly staff and everything you need
This is by far one of my favorite stores in Truckee. You can get pretty much anything here and their service is second to none. When you walk in the front door theres always an employee waiting to ask if they can help you find something. Because of that, its always my fastest errand of the day. That is, unless I see some cool apparel that I have to investigate. You can get everything from kitty litter to wall patches and paint. Theres even a full service lumber yard and propane refill station on site. If you need to rent equipment, Truckee Rents is now owned and operated by Ace (location near West River Street about 5 min away). Ive never met an employee that wasnt super knowledgeable and helpful. Love love love our local Ace.
Very nice store friendly people lots of stuff inside. Im always amazed at the inventory. Seems like no matter what I need they have it. Snow Chains are sold here, they have fishing tackle, tire repair kits, paint, aircompressor parts, dog toys, electronic cables, and lots more thats just the stuff Ive needed since being up here. I will definately use this as my first go to place for my needs. The staff is awsome theyre very friendly and helpful.
Got every thing I need
Always helpful to customers. Best service in town .