Amazing group of people. Jeff was very helpful and consistent with communicating the entire process with me, even going as far as a after purchase check up with me and my bike. Robert was very professional and made the financial process completely harmless. Parts counter was helpful and quick to answer any questions I had about gear. Overall a great team and definitely a dealership I would recommend to all my riding friends.
I was able to purchase my bike from out of state with the help of Jeff in the sales department. Mark was able to throw some riding necessities into the deal for me. CSA was very accommodating. Every staff member congratulated me. Great experience. 10/10
Thank you Michelle !!! Had great experience with u guys . People at the other bike place in Sierra vista made me upset and will never go there again . You’ve been amazing and patient to work with me. I will only service my spyder with u guys, finally found a place that I can see wants to keep you happy and wants your business . Thank you Kevin technician you did awesome job installing my Baja sway bar, drives ten times better now . And thank you you guys even made it nice and shiny . Appreciate your hard work
Took my 2009 fZ1 in because I couldn’t get the rear seat off. Kevin in the service department went out of his way to help me with a work around until parts could be ordered. Both he and Freddie were very helpful in getting my seat problem diagnosed. Great shop and great service👍
Great family-owned business! It was my first time buying a motorcycle and these folks made it painless. Very helpful and friendly staff, responsive service department, and best of all they are very transparent with you about what you can expect to pay before you commit to buying anything. They even delivered my bike for me free of charge since I was local! Highly recommend!
Mike and Freddy are a couple of good guys, they made a mistake that had been committed, right. The owner is a man of his word. As far as buying a bike they will continue to have my business. They have always done right by me and given me great deals on all the bikes Ive bought. They definitely go out of their way to make the customer feel welcomed and needed.
Nothing but problems with this place I have purchased 2 motor cycles from them Nothing but issues. And now I feel like I have to baby sit these clowns just to get a tire fixed. Just took in a rear tire to be patched and I run beads, instead of getting it back like I brought it in I get home and realized they put weights on it instead of how I had it. Every time I go there its always something, my fault for doing it again I will never bring anything to them again or purchase anything from them again. This place is a joke!!!!!
So hard to get someone to talk to you. Maybe dont wear your gear or ride your bike in..they Maybe think you arent serious to buy if you already got one. Customer service is meh? Good place to see used bikes but for me...I cant get a salesman to come talk an I hate chasing them down....phoenix here I come I guess
These guys here are just awesome!! Very professional and great service
Very helpful, welcoming with a nice selection with cheaper prices as well would recommend!
Very freindly. Took UTV for repair. They are having same issues as many getting parts.
What an amazing company to work with. Unfortunately, I lost my father back in October and inherited his Side by Side. I worked with Steve and Nate to sell it and they were extremely accommodating. I didnt have a trailer and they were able to come pick it up. They were extremely friendly, professional, and courteous. I would recommend them to anyone and look forward in doing business with them in the future.
Stay away!!I took a quad for an air fuel screw.First they charged 113 to look at it!They dont bother telling you this updront on the phone.They had it for 3 days.I went to pick it up and when I tried to start it nothing!.They had fried all the wireing on the battery.They said things happen and charged me ANOTHER 113 to look at it again on something that happened while they had it.I had never had any problems with this prior to Take ing it there!IT Stinks!So it cost me almost 300 for a 8 air fuel screw!!!!theives!!!
Need to hire more then one part person to answer phones. Called for parts and was redirected 3 times to operator and she took # and motor cycle info to have parts person to return phone call. No phone call back after 3 days, guess Ill go get my parts some where else. I get yr busy but custumer service drive yr bussiness.
I was recently in an accident and I am looking for a new bike. Bobby K. has been sending me a lot of bikes to look at. I’m not able to get around to well at this time. I appreciate Bobby helping me look fir the type of bike I’m looking for. I will definitely be getting my next bike from CSA.
Go see Bobby!!! He will get you on a motorcycle fast. Great guy very friendly and very professional. Thanks again Bobby and CSA for my new bike... 🤘🏼
The best experiences Ive had!!! Bobby was professional and very knowledgeable, he gave me all the answers I needed and made me feel comfortable!!! Five stars to Bobby!!!
I had an awesome time with the fellas at CSA. They treated me like one of their own, I will definitely recommend my buddys to go to CSA. Thank you guys... Shout out to Bobby! Hell of a dude...
My 5 star rating is based off of ONLY the maintenance shop. I’ve personally never dealt with sales before so I can’t rate them. The service department it great! I’ve worked with them 4 times now. I’ve also taken my work vehicles to them as well. I had a motorcycle that I wrecked and had them fix it for MUCH cheaper than Ride Now here in town. The price per hour was much cheaper and the work looked great. I spoke with the technician working on my bike and he kept me in the loop the entire time, adding and subtracting everything I wanted him to do so that I got my bike back the way I wanted it. I’ve also ordered parts from them as well without any issues before. So I recommend them all day for the Tucson area.This is the same bike in the pictures, before and after CSA repaired it.
Top notch motorcycle guys I always love going in a chatting them up very personal people here any advice on anything motorcycles I always pass it by them
They dont intimidate if you ask questions very cool. Harley friendly even though not a authorized dealer. Will point you to the right place. Doesnt try to upset. Pet friendly. 5 stars
I had no idea what I was doing but I wanted to buy a quad, kind of a midlife crisis thing.. I told Bobby what I thought I was looking for and he picked something out that was perfect and not overkill. He worked with me on the price and went above and beyond on the delivery. They helped me with a helmet and everyone was patient with my dumb questions. I definitely recommend CSA and Bobby who is a good salesman and a quality individual.
The cycles looked nice. Sales staff typical sales trying to get the sale, but not too much pressure.
Excellent sales team! Bobby always takes care of me when I stop in to see him! I will never buy a bike from anyone else. Peace of mind, satisfaction, and the lady’s love my Victory! Thanks CSA Vroom vroom!
Honestly a really cool place to go, great selection the staff were nice and prices were good. A lot of good info and they work on bikes.
Cool their strange a 15 month old battery replacement free of charge
Recently sold side by side to CSA and was offered a very fair price and was impressed with the whole experience.I will definitely do Business with them again.
The employee was very helpful answering all of the questions.
Bobby is very knowledgeable I highly recommend CSA
Hoping to get a side-by-side great people and awesome salesman keep up the good work
Always great service, plus they dug up a receipt I needed from 5 years ago, awesome staff
Great service team as well as sales. I’ve bought two motorcycles from them at this point. My third will also be from them
I am the office manager at CSA. We now carry Royal Enfield motorcycles along with Husqvarna, Arctic Cat, and Hammerhead!
Great place to work at
Called about online used 2018 UTV which they did not publish the price for and they can not even pickup the phone or call back - what a worthless sales and customer service department... dont waste your time or money.updated response:Appreciate the update Steve but I had the call log so your team is not telling you the truth, I already found numerous newer UTVs on public Facebook with low prices minus the extra dealer markups and taxes.
Attentive, friendly staff knowledgeable without the high pressure. A very positive and professional experience.
Extremely satisfied with my experience here. I cannot stand haggling or negotiating prices on major purchases. Bobby not only found me a better bike than what I originally came in looking for, but he also got me out the door for about $2,000 less than what I told him my budget was. No tricks, no haggling just a more than fair honest deal from very knowledgeable straight shooter. I highly recommend CSA if youre looking for a bike. Remember to ask for Bobby.
Traded for a 2018 Goldwing. Professional staff made everything easy.
Victor was an awesome sales rep, got me in and out with finance in no time. This was one of the easiest purchases Ive ever gone though. First rate.
They are very nice. They know what they are talking about
I was treated very good at this dealership. BOBBY was great to work with. I came from out of state and when we went to load the new bike in the trailer we didnt think the configuration would work. The owner Steve got right on the phone to his buddy Josh and they immediately made time to bring my trailer up to specs. These guys are the place to get your next machine.
Great place to buy a bike. Very friendly and knowledgeable staff. I purchased my last two bikes from here and both Dre and Bobby were very helpful and made the whole process quick and easy. Between them and the rest of the staff i encountered, both times were very enjoyable buying experiences. I highly recommend CSA.
Top notch service, top notch staff.I’m so happy with the work Cycles, Skis, & ATVs performed on my 15th Anniversary Fat Boy. Ron, in the service department offered excellent advice with regards to choice of tires we used and set everything up in a seamless, expeditious manner.Turn around time for a full fluids change and two new tires was one day. These guys were careful with my bike and very thorough.It’s not often easy to find a favorite shop, one that you trust and that does excellent work at a fair price.These guys are it.The staff at CSA are all around friendly and helpful, with an abundance of patience, and in my book that makes for one loyal customer.Definitely recommend this shop for anyone looking for a very positive experience!!Thanks CSA, and with the new Dunlop’s my bike never ran so good!
Great company, lots of available inventory. Super nice people.Ive been riding for over 50 years (and buying bikes) and this was one of the fastest and most enjoyable purchases I have experianced.After visiting several other Dealerships in the area, I can see why CSA is a Go to dealership here in Tucson. Selection, cleanliness, and price were all very good.I purchased an immaculate 2015 Harley Davidson Ultra Classic Low (FLHTCUL - for below NADA!).Robert, Ash, Dre, and the Parts Gang, helped to answer all my questions and Robert really worked to meet my strict budget requirements.Good Job all!
Be very careful with their huge hidden fees. None of them make a damn bit of sense. Theres a freight fee of $249, and then a dealer prep fee for $199. Then to ship the bike was over $800. Insane.
Great experience and wonderful employees. If you are buying your first bike i suggest coming here. They dont pressure you, they are informative, and they help you through the process. They offer a great training course which we highly suggest for starting bikers. They have a good selection of bikes and they will assist in finding the right fit for you. Their customer service was amazing. Thank you Victor for your wonderful customer services, working with us, and over all made it one of the best buying experiences. Victor was very helpful and one of the best sales rep I have ever met. We definitely hope to come back in the future
I took my 2008 Harley Davidson to Cycle Skis and ATVs and had new tires put on it approximately two weeks ago. After 600 miles a couple of the wheel weights flew off and I got a wobble in my front end. I took it in they said they rebalanced the tire and said it was ready, I took it down the road, wobble was still there. Took it back they called me the next day and told me the wobble was fixed,went back test rode it wobble still there and pulling to the left.At this point they told me my wheel bearings and or steering bearings were bad. As a mechanic myself I would have checked the wheel bearings when installing the tires originally. I had the wheel off not long before I took it to them, to replace a newly painted fender. They replaced the tire thinking it may be bad,wobble still there although not as badafter new tire. By this time I had lost all confidence in them and did not want them to messing with my wheel bearings or steering head bearing. I checked my air pressure before I left the dealership, the new front tire had 47 lbs in it and the rear tire had 42 lbs. I took the bike home and per the Harley manual checked the steering head bearings which were spot-on. Worst part was they severely scratched my newly painted fender and when I confronted them about it they said well where the scratch is we cant be sure we did it! It was not there before I took it to him thats all I can say. They had the front wheel off maybe three times, and in all those times they never cleaned the 3M tape off from the previous weights which anyone who has ever used a wheel balancer or tire machine knows you always clean the wheel weight tape off if for no other reason than cosmetic. I just pulled my saddlebags off to check my rear tire alignment and noticed that the new brake pads they put on the back wasnt setting properly under the anti rattle spring. Also left side adjuster is not up against stop. Just so you know dont plan on getting good service there or reimbursed if they mess anything up I wouldnt hold my breath! I will never darken their doorway again!!
Came in while on a road trip to replace a bald tire on my brother in laws motorcycle. They were so accommodating to us on our trip. I road away on a used harley. Their prices are spectacular compared to the harley dealer. Without even asking they replaced the tires, battery and fresh fluids on the bike for free so it would be ready for the rest of my trip. Highly recommend.
Super friendly and very knowledgeable and theyre NOT going to lose your business over 10 or 20 bucks. Mike in parts always gets me handled and Ron, I believe in service always keeps you in on their status of whats going on. Thanks again
Bobby is without question of of the most honorable Salesman I’ve ever had the pleasure of doing business with! His wealth of knowledge is only bested by his humility that comes with not just being some salesman that talks down to you or makes you feel like a question is silly! NOPE NOT BOBBY by the time I left I not only had everything I came for but the answers I needed even after the sale I never felt rushed.. TRULEY a good man who really cares about the customer WOULD HIGHY RECOMMEND!
Slick-Rick-sleezy sales people. Honesty, transparency, and genuineness sells... nothing else.I told you my budget and price of 17k out the door within minutes of walking in, thats my honesty and transparency, you said, I might be able to beat that, and you make me walk around for 15 minutes to show me you can sell me the bike for 24k...Integrity goes a long way!
Prices are on par with online retailers. They had everything i needed
I have purchased two bikes within the last 10 months from here. Dre was awesome not a typical sales guy. Very knowledgeable and knows what your looking for. He will get you in a bike of what you want and not just try to sell the most expensive one there. Great deals all around. Mark makes sure his staff takes great care of your needs. The shop is easy to talk to. Ron keeps you informed and educated. The shops won’t rip you off. Been at this place multiple times and never had a bad experience
The employees there are great. Including the owner. Best deals in town. And friendly people.they have a bit of everything.so go there you wont be disappointed.
Nice staff they helped me even after they were closed for the day
Way less expensive for parts, oil, fuel etc than ridenow.
Great dealership operated by even better people. They helped me get a bike in under an hour and I left feeling like I had been taken care of. I really cant recommend this place enough, best dealership Ive ever bought from.
This place is run by a bunch of good dudes. Bought a 2020 Artic Cat Prowler Pro Crew that had a weird heat issue with the muffler. Brought it back and not only did they fix it quick, but because of the inconvenience they put on all the extra items I bought (roof and street legal kit) for free. Also, with all the trips back and forth they offered to let me use their trailer to haul it back and forth. Awesome experience through the entire mess. Ill be coming back routinely for service and just to hang out.
Got to be one of the best places to get any service done, fair prices and the guys got above and beyond to do things the right way. Highly recommended!
Great service good prices
Great Customer Service! Mike in parts very helpful!
My husband and I went to CSA to buy my Yamaha TW and I must say it was one of the most enjoyable experiences weve ever had! Bob was amazing and made the process so easy and simple! They not only have amazing customer service but their bikes are top quality and I loved that before we left with our purchase they did a thorough inspection and even topped off the gas so I could ride as soon as we got home! I highly recommend if you are looking to buy!! Thank you guys at CSA so much!!!
Great service!! Jessica in sales and Ron in service are courteous and very helpful. They make sure things are done right and that the customer is happy. Highly recommended.Also, Nathan in management does a great job. He is courteous and professional. He knows how to treat a customer. Very satisfied!!
Honest place. People always nice and knowledgeable. No pressure to buy and willing to go extra mile to make it RIGHT.
Will be looking for New ATV 😎
Great repair service. They took me back to show me the issues they found. Much appreciated
My husband and I purchased a motorcycle here. After riding it for about 2 months we contacted them with our concerns and we wanted to trade it in for another one. The service was horrible. The associate what helped us purchased the motorcycle was no longer working there. Another associate offered to help but would not answer our questions about the value of the motorcycle nor did he show us bikes in our price range. They would not return our keys for the bike until we signed papers. They had dropped the value of the bike significantly which made us angry. They would not work with us. Most places are about customer satisfaction but this place seemed as if they did not care about the customer. We decided it wasnt worth the trouble to get another motorcycle when the one we purchased is practically new with only a couple thousand miles on it. We left very disappointed. We will not be returning. Youre better off looking somewhere else and with a business that actually cares about customers.
It supposed to take couple of days, hmmm it took couple of weeks for you to find out that you need a special bolt for the forks of the Kawasaki . I will be there tomorrow to pick it up fixed or not . This time is not my son . I strongly suggest dont try to persuade me .
It had been years since Ive been in here, but the staff was extremely helpful, and Ill be back in soon.
Theyre always friendly and helpful, and have a great selection. They honestly carry a better selection of oils than the local bike dealerships! And their prices are great. I highly recommend them!
Please dont get me wrong. I have absolutely nothing against this place. That said, I dont see myself buying a bike here. Though If you are in the market, I do think you should at least check this place out. Who knows, maybe a good deal awaits. But I wouldnt be surprised if you walk in and then walk out.
I went by to get the spark plugs done on my wifes Ninja 300. Because Id put a race cage on it, I wasnt looking forward to fairing removal. I called before I dropped it off to check availability and make an appointment, and they were able to see me the next day. I dropped it off during my lunch break and was able to pick it up on my way home. They quoted me two hours, but were able to complete it in half the time and charged me for only an hour of work. Absolutely fantastic place, and Ill be taking the Ninja there in the future for any work that it needs.
Good place to go for a motorcycle. Great staff
The ride you want at a fair price. Good folks. Jim in the shop knows his stuff and happy to help. Thanks for the gas Jim
They have what you need but youll pay for it.
To me this is the best place to take a quad to for repairs. They always look my quads over and let me know what they find but they never try to up sale me. They leave it up to me to decide what I want to do. Very friendly and knowledgeable people.
I went to this place because a motorcycle there caught my eye. I was instantly greeted by a very competent-looking man who showed me the bike. He also showed me several others, and had a quick answer for my questions. His name is Ash Harrison. I think youll like him.
Dave was great. Was there to get some ideas and pricing and Dave was a great help and didnt pressure me into something I didnt need or want. CSA will get my business from here on out! Well Done!!
Here they Always have what my bike needs.
Bought my Honda Goldwing F6B motorcycle here. The salesman was great and extremely helpful. Costumer service was very good. Update--9/8/19 The bike has been fantastic. After owning the bike a year now I have put 15,000 miles on it with no problems.
I would like everyone to know that CSA is an awesome place! Their service department is OUTSTANDING!!! Ron and staff were extremely helpful, pleasant, and knowledgeable. I brought my bike in after it had been sitting for 3 years and now it runs like a brand new bike - it even looks like one because of the AWESOME detail job that they did when the bike was done! Also, the total cost was shockingly lower than what I expected. You guys kick ass and Ill continue to bring my bike to your shop!!!
Always buy my part here Kawasaki of Tucson charge twice as much n try to get me to rebuild a bike that didnt need it ! I fix my own bikes n know enough not to get swindled
These guys and gals kick ass! Had our Harley in a couple of weeks ago - great mechanics, knowledgeable, and friendly. Prices are very affordable. We will always take my bike to them!!! On a scale of 1-10, they are at least a 15.
Found a motorcycle they were selling online. Went in to look at it. The staff was friendly and helpful. The next day I went in to buy the motorcycle and they got me in and out of their in just over an hour. A lot faster than another local dealer. There was no pressure, they answered all my questions and they offered a fair price for my trade in.
Double-check the necessity of the repair before you give them the go-ahead. Their work is good but it may be a little Overkill at times. But then again you can never be too careful on a motorcycle.
I love these guys! I came in for a standard oil change, and didnt know that I just recently picked up a nail. They told me about it, and proceeded to see if they could patch it. They did an excellent job on the patchwork, and saved my wallet... I was extremely happy they took the time to go over my bike! I am a husband, and a father so I really appreciate my ride being in perfect condition.
I always had good experiences here, until they tore the bead swapping out my dirt bike tire. I had no idea until the following day I got it back. I took it back the next day with the receipt and they wouldnt do anything for me. I go elsewhere for work now. Before that I had been using them as my main atv shop. Their doc fees are less than ride now.
I had new tires mounted on my gl1100 rims and balance. I was pleased with their service. Also the price.
Good place to do buisness, the owners are good people. Special thanks to Fred for balancing my tire while I waited.
Very good customer service and great person interaction.
Very friendly nice selection of motorcycles.
Friendly staff, great service. The only place I take my Harley. Cant recommend enough.