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Musselman Honda
2302 N Stone Ave, Tucson, AZ 85705, United States
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Musselman Honda
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Ca
Review №1

Purchased a new Honda CRF 450RL today and I was very pleased with the proccess. The staff here are very professional, helpful, and quick. They give you a 15% discount at the shop if you buy a new bike!Great place to get a new bike at!

We
Review №2

Nice people. Prices are good. Service is great. If you want a honda I would try this place first.Updated my review to 5 stars. It drives me crazy that these guys have a lower average score than other dealerships that I know are not as good.

De
Review №3

We are traveling across country on our motorcycles, had a little issue. They took me right in, took good care of the bike and the best part was they did NOT screw me over. Top notch service!

Sh
Review №4

Help is super informative. They tend to deal with u as an individual. Just a great place to find, or be directed to find, what u need

Gi
Review №5

Brought my late husbands motorcycle in before selling they have always been friendly and understanding and fair with pricing

Ga
Review №6

Great friendly staff, appreciate the military discount!

Jo
Review №7

They were honest and only did the work necessary and approved by me. Checked over systems and gave honest opinion of condition of fluids and didnt upsell.

Da
Review №8

Quick - fast- fair....this is the Honda place to go

Al
Review №9

Great guys, great service 👍

Ph
Review №10

I purchased my Honda Pioneer at Musselman Honda about one year ago. The people that work there are very friendly and knowledgeable. The customer service is amazing!

Da
Review №11

Needed Tire changed out, had it done with in 15 min.udderly outstanding....

Ma
Review №12

Great people, great service center and great deals on all motorsport vehicles.

ro
Review №13

Great customer service very knowledgeable and helpful

Ch
Review №14

Great experience and welcome knowledgeable staff would highly recommend this shop to anyone who rides or otherwise owns a motorcycle a+ for the shop youve done a great job sales and service

Jo
Review №15

Been here a couple of times for small things like picking up parts or new equipment, but overall staff were helpful and pleasant.

Ad
Review №16

Great customer service and high quality parts.

ki
Review №17

Love this place

By
Review №18

My 250 reflex was overheating, and I had no clue what was causing it. They could have dishonestly charged me to install a new radiator or a new water pump. but they told me the truth, just a simple split in a water line. They charged me an honest hour of labor to track it down and I was on my way.Thanks guys! Awesome service!

Ge
Review №19

I just purchased a Honda Shadow, I needed new tires to be safe, they got me in fast and got me on the road.

ni
Review №20

Take your motorcycle here for repairs if you don’t mind waiting 3-4 months.

Do
Review №21

Musselmans Honda order on it the guy who sat there and talked with me and we talk shop very knowledgeable staff awesome people Ill go there again definitely

Rc
Review №22

Awesome dealer and shop. Great staff and shop is always perfect.

Jo
Review №23

Great service and great prices on parts! Dan was very helpful and knowledgeable

CL
Review №24

Both my dad and I have had horrible experiences as far as customer service. Both times we were interested in buying a bike or coming in to take a look at one, and both times we were promised we’d be called back to no avail. If they didn’t have the info for us, that’s fine, but don’t take my name and number if you plan on never calling back.

Kj
Review №25

Good prices, cheaper than the other Honda dealership.

Al
Review №26

Checked out the new Goldwing, to tall for me.

Ky
Review №27

Love this place! Been buying all my bikes there for years! Great inventory as well! Support your local dealers! #RIDERED

Ra
Review №28

Great place to get Tires changed. Best price I have found. Last time they had my tire changed in 15 minutes! (off the bike) great service!

Al
Review №29

Very cool place. Awesome service. Reminds me of my favorite Honda parts shop back home. They had the special part I needed!! I couldnt find it online or anywhere else, but they had it. Thanks!!

Ch
Review №30

As usual these guys and gals proved trustworthy. Needed a fluid flush. Got an appointment and given a 1 hour wait time. Just plain happy. Thanks again!

Da
Review №31

Great prices and extremely great customer service

Sc
Review №32

Have made several emails to sales and have gotten no response about the motor cycle I wanted. Guess they dont want anyone bussiness or money.

pr
Review №33

Ive been coming to musselman for years. its still a great mom and pop shop. They are extremely nice and treat you like a friend. Im always going to get parts from them for my interceptor. Honda family for life.

Jo
Review №34

Great dealership. Came in to order a new Honda CB300f abs; wanted a modern lightweight motorcycle that I could easily put on my hitch carrier. Price was much less than chain store. There were no superfluous other charges. Salesman did not try to talk me into a non-abs version or a different on-hand model . Didnt get pressured into extended warranties or service plans. Previous purchase here was also a good experience.

da
Review №35

I had an emergency, caught a screw in my rear tire on my way to work and they had me done in under an hour with a new tire at a great price. Great people in the service and parts department. Will order again.

El
Review №36

Service department was excellent! They were up front about long lead time for some parts for my Suzuki. Once the parts were in, the job was done quickly and done well.I went back again for an issue with my fan, and they rigged up a manual switch for me while we waited for a part to arrive.Great service.

sc
Review №37

Probably a Tucson landmark. Musselman Honda has been at this location since the 1940s I believe. Family store, very respectful, knowledgeable people here. This is Honda Heaven. I ride a HD 48 daily...Musselman is my go to for all my CRF Honda off road duel sport needs. Great service, timeless store. Thanks Musselman. Semper Fi!

Tr
Review №38

It was very good experience. I will have them service my talon again. Mike the service manager was great.

Ri
Review №39

Didnt hate it unable to offer assistance if its not a honda

He
Review №40

Pour customer service, stereotype customers is wrong, even what they ride, unprofessional way to take care new or old customers

Gr
Review №41

Great parts shop for your immediate parts needs. The part prices are comparable to online stores. Friendly cheerful and helpful people working the part center.

Lo
Review №42

Musseleman Honda is a great. Motorcycle shop. If they dont have what your looking for.(would be rare). They will order it and get it quickly. Parts. Service. And motorcycle sales. They have it all covered.

Mi
Review №43

Great little local owned dealer and shop. Friendly staff, no pressure attitude (especially compared to other Tucson dealers) and a nicely stocked parts department as well. If you are going to shop for motorcycle and parts locally, this is the dealership to go to.

Jo
Review №44

The gentleman that works at the parts department is very friendly and helpful. Prices on oil and filters is competitive with online retailers, however, every time I call for an OEM part, they never have it in stock.

Ho
Review №45

Wonderful sales staff. There is a fair selection of gear and even a tiny museum inside. Great sales on new and used bikes, too. See Lumpy in sales. Great guy, no pressure.

Le
Review №46

Service Manager Mike and his staff took care of my 2018 GL1800 Tour DCT full synthetic oil and filter change quickly and properly and at a lower price than I expected. They also adjusted the emergency brake.They worked me in on short notice during a ride to Tucson from Houma LA.

Ty
Review №47

Musselman Honda has been a dependable an honest business. Definitely a great place for parts and purchasing new Cycles.

An
Review №48

I worked here as Service Manager, 76 - 79..bought my retro new, CB-1100 here. Well, its ok. Asked for a Sissy Bar for my bike. A half hour later, I left my phone number. Hope they call back.. Well see. Not the same fire in the belly there, though, anymore.. Dead quiet.

Xe
Review №49

I did not buy anything there but I plan to. I was treated with respect at least by the very kind individual who I was dealing with. I was dressed kinda strangely but the man who helped me was not phased at all. When I am ready to get my Rebel, I think this will be where I get it. If you are in the market for a bike, I would give this place a look.

Mo
Review №50

Couldnt be happier with the customer service. Well definitely be back. Cant wait to use our new helmets!!

Da
Review №51

Great place! They got my Yamaha in and changed tire for me in UNDER 2 HOURS! Cant say enough good about them.. Yamaha places here couldnt do it

Jo
Review №52

Extremely amazing customer service

Me
Review №53

Refrence to a suspension shop great help thank you

Er
Review №54

Awsome place. Cass & Mark are very helpful!

Ri
Review №55

I should have checked the reviews before I used them for a bike repair. For $900 they did repair my fuel system, but when I got the bike back, the foot gear shift lever would not shift the gears because it was so loose. I had to tighten the foot shift lever just to get it to shift properly. Then I notice the oil light is on, showing low oil. I check the oil and its not even on the dipstick! I had to add a quart of oil as well. Supposedly they test drove it? Really disappointed for spending $900 When I called back to ask about a credit for this, I was offered $17 for tightening the foot shift lever and $6 for a quart of oil. My advice, use another service center. This guy David down there doesnt own up to his mechanics errors.

Jo
Review №56

Mussleman Honda rebuilt the front end on my CBR 1000rt I got it back spotless not so much is a scratch or even a water spot everything has held up perfectly I was blown away at the price way more than fair it was almost like they were giving away the work and the parts Compared to some of the other well know franchised metric shops in town Do yourself a favor and give Mussleman a try you’ll be more than satisfied if the boys in blue can trust them with their bikes I think you Can to, riding metric Street for 39 years Todd Hathaway,,,,, thank you Mussleman’s!!!

Gr
Review №57

Love this place. If you own a Honda motor sports vehicle in Tucson I highly recommend taking it here

Al
Review №58

Great service! Mike is very nice and would highly recommend!

Jo
Review №59

I placed an order for delivery in person on the 24th of April. I watched the sales person enter my information including phone number and address. On May 3rd, I called to find out the status of my order and was told that they didnt have my address and the order had not been shipped. So, 9 days after the order was placed, I had not received my order, nor did I receive a phone call saying that they couldnt find my address. I will not purchase any more parts through Musselman, and warn others not to either if they want their parts in a timely manner.

Mi
Review №60

Musselman’s has the best pricing everyday.

sc
Review №61

Good services, they special ordered 5he parts that atv cycle and skis left off

Ca
Review №62

Awesome helpvfrom the parts guy had every part in stock i was amazed

Ro
Review №63

I have a TRX 450R that I needed parts for and I got them.

Ri
Review №64

Very helpful people. And special thanks to Cody behind the parts counter for getting me everything that I needed. He knows his stuff.

Jo
Review №65

I couldnt find a part anywhere else and they had it for a reasonable price. Good service nice people nice products.

Se
Review №66

Customer service is exceptional loyal customers.

Al
Review №67

Great experience. Very professional, curtious, friendly and helpful.

Sy
Review №68

The rite parts great prices n friendly service

K
Review №69

Took 6 months to finish my bike repairs and still didnt fix everything, although the work they did do was good. I wasnt in a rush, but 6 months is a lot.

Ja
Review №70

Great place for repairs. Good work and are honest. I will return for future service.

Mr
Review №71

Was a great visit for me. They are very knowledgeable. Answered all my guestions.

Jo
Review №72

Very nice service department personnel Ill give them future service work.

Tr
Review №73

Someone is always quick to help you out. I usually go here to get my tries changed for my motocross bike and they make sure I’m in and out as fast as I can be.

Da
Review №74

They were all very nice and helpful.

Br
Review №75

Nice folks, but I dont know how anyone could buy a bike without riding it first.

Jo
Review №76

Ive taken all of my bikes (5) to Musselmans for over seven years, but now Im looking elsewhere. Since Nate left at the service desk, theyve been in chaos. Cant find records, changed synthetic oil for regular oil, tried to perform 4K maintenance routines they had already accomplished a few months prior--but had lost the records and claimed it was needed, replaced tubes which all now leak heavily--evidently theyve lost their tire guy. Its a nightmare. The guy at the service desk changes every several months and never seems to know whats going on. Done.

Jo
Review №77

I took my 2000 CBR 600 For oil/coolant/brakes. They did a great job, and I had it back in 3 hours. Knowledgeable staff. Courteous service.

Da
Review №78

I always have a hard time dealing with these guys. Last time they cracked my fairing but at least offered to replace it at a week of phone calls and re-visits. But then it took them almost a month to get me the new fairing.

Lo
Review №79

The male in the parts department ran out to wait on a man that just walked in the building when I had been waiting for help for 5 minutes. Then the girl that was helping me couldnt find my part. Very disappointed. I will not return.

ja
Review №80

I have always received top service and fair treatment here.

K
Review №81

Talked to Michael the other day, rude, disrespectful, dont seem to want to do business at all. WORST DEALERSHIP EXPERIENCE OF ALL TIME.

To
Review №82

Great family owned business, generally always have what I need!

Ch
Review №83

Loved the world event today! Great to see so many motorcycles together and even better getting 2nd place the 1st time out with my bike!

Ja
Review №84

Awesome place to do business

ke
Review №85

I recently took my shadow in for service. Parts had to be ordered so it took a total of 6 days. Dave was very gracious and the machine runs like new again. I dont understand the negative comments I read. They did right by me!

Se
Review №86

Great place and they know what they are taking about. Keep up the good work.

Ru
Review №87

Bought my first Honda there in 1962, at that time large selection easy financing totally enjoyed the whole experience

Ge
Review №88

Nice selection of new and used bikes apparel and really helpful friendly they also do service work

Wa
Review №89

Smaller store, but they had almost every current Honda dirtbike and dual sport.

An
Review №90

Very friendly staff, willing to answer any questions you have

Ke
Review №91

I went to this place to get a tire mounted . They said they would not mount a tire on a Harley. Referred me to a place called bubbas, on 1st Ave. Bubba ended up charging me $180.00 to mount my tire. And screwed up my bike. Talk about getting screwed, and no vasoline. RAW..!!!!!! Thanks allot musselman. I wont forget!!!!!

Ge
Review №92

They have bikes and cool stuff....

Ru
Review №93

Prices are good compared to anyone else in town they are the best

Ph
Review №94

I get my 2009 Goldwing serviced at C&R and at Musselman alternately. A week ago, my bike picked up a piece of rebar from the kerb, courtesy of the City of Tucson and their careless contractors. The rebar pierced the coolant tank at the bottom of the frame. Brought the bike to Musselman, they got the parts next day and I was out within 48 hours. Can you ask for more? About 3 weeks ago, I had the bike serviced and while I was there I mentioned a problem I had going into 3rd gear. Mark the owner had me describe the issue in details, looked at the bike and told me I would have to replace a pin in a bushing on the clutch handle. Musselman had the part in stock and fixed it the next day. The diagnostic proved 100% correct and my bike shifts just like clockwork since. Mike at the Service Department is courteous and patient. Rick the mechanic knows what hes doing. I say these guys are worth more than the 3.9 stars Im seeing on the profile. I give them a 5 star, no qualms.

J.
Review №95

Weak service. Not helpful. She doesnt like her job.

He
Review №96

Referred this shop to my insurance to take care of repairing my scooter. They dont seem to care too much for my service. They have been paid, the bike will be in there almost two weeks. I keep checking on the status and aks that they keep me up to date on any complications, but they just dont seem to understand my urgency to get my scooter back. Would not recommend this place to anyone I respect.

Ro
Review №97

Good friendly and knowledgeable employees competitive prices

So
Review №98

We were on a biking trip when my dads bike was overheating. We showed up with no appointment and waited for them to open. They greeted us right away and put 2 of their best techs on my dads honda in order to get it done for us to continue our trip. Not only was it done in record time they charged us next to nothing for a small temp sensor that was faulty. They are hones, l kind and really took care of us. They basically saved our trip. If your passing through tuscon this is the place to get help. I highly recommend them. Thanks again guys i cant thank you enough!

Jo
Review №99

One of the oldest Honda dealership in the nation still owned and operated by family

Me
Review №100

Good place to deal on a motorcycle staff is friendly and attentive

Information
71 Photos
100 Comments
4.3 Rating
  • Address:2302 N Stone Ave, Tucson, AZ 85705, United States
  • Site:http://musselmanhonda.com/
  • Phone:+1 520-622-7491
Categories
  • ATV dealer
  • Honda dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorsports store
  • Used motorcycle dealer
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–3PM
  • Thursday:Closed
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Offerings
  • Oil change:Yes
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