I couldnt be more satisfied!! From the moment I walked in the door Matt gave me his full attention. He talked me through everything from possible causes to possible financing. When I picked up my car it was clean and running as smooth as the day I bought it. Even the bill was just under what he suggested it might be. Top notch service guys, you have a new customer!
I took my older vehicle in for an oil change, brake inspection, and some items I wanted checked. Randall and his team listened to my concerns and questions. They were very professional & thorough, explaining what they found and what was needed.I feel so relieved to have a competent, caring place for all of my vehicle needs. My truck and I are grateful for One Stop Automotive and I appreciate the peace of mind.
Honest, prompt, friendly and just plain great service. We have been taking our vehicles to them for years and never disappointed.
I highly recommend this place. They listened to me, took notes, and fix a problem of my Ford Expedition that three other mechanics could not find out. Extremely good mechanics at a fair price, and the service was outstanding. Thank you so much Matt and Randall for taking care of my car, keeping me informed and doing more for me that any other mechanic would do. You guys are an example of the meaning of excellent work ethics and outstanding customer service.
Honest and very fair priced business. Has excellent customer service with a knowledgeable staff. The most trusted shop in Tucson by far. My entire family continues to use them as our go to for all our automotive needs.
High quality people and service. Honest and fair. Fast and reliable. Made my day brighter and my car better. These guys did in a just few hours what other major repair shops couldnt do.
Matt and Randall are great. Matt handled all my concerns above and beyond. Both of them made sure my repairs were done right! Also their customer service skills and knowledge give you a feeling of trust and confidence to return if you ever need other repairs. Thank you guys. Definitely appreciated!!
Brought my wifes SUV in for some suspension work first thing in the morning. Within a couple hours, Matt called me with a full diagnosis and a quote for repair. He thoroughly explained the issue by dumbing it down to where I could understand it. A couple hours later he had it fixed and washed and ready for pick up before lunch!Ive been a long time customer...Matt and Randall are awesome, One Stop is highly recommended!
These people are amazing. I have been using their services for years and have never had a problem. They are very trustworthy and fair. I highly recommend One Stop.
This is the Best Automotive Place I’ve ever been to. They were caring & compassionate, and they did not overcharge me at all for any repairs. I was shocked by how much integrity they put into their communication and overall service. I would give this place a million golden stars if I could
I continue to be impressed with the integrity and quality of work at One Stop Automotive. Parts for my car can sometimes be hard to find outside of going to the dealership, but One Stop went above and beyond to find the exact right part and did not charge me more than the estimated cost. Their communication is excellent and the level of service unmatched. Thank you Randall, Matt, and team for your excellent care of my car!
I cannot rave enough about this shop. As a woman we are oft ignored and bypassed when it comes to vehicle repairs and service. We are spoken over, they’ll speak to the male with us etc. I have never felt more respected and HEARD as a human being. Our vehicle broke down and we had it towed to the dealer. The dealer wouldn’t have time for 3 weeks to fit it in. This place got us in the same day, after noon actually, and repaired everything before 5 for us to pick it up. The costs were about 1/4 of my expectation. To be respected, heard and not taken advantage of will have us using this shop for any and all future needs. Please don’t change.💖
They speak very respectfully and answer all the questions I may have. Theyve always been very helpful and get my vehicle back running great. Best mechanics Ive seen in Tucson.
Excellent service and work done on my vehicle by One Stop for over 5 years now! They go above and beyond! Love these guys!
Matt and his team of qualified technicians provided exceptional, timely and affordable service. Outstanding problem solvers! Their focus is clearly on ensuring customer satisfaction as well as providing quality repairs. We highly recommend One Stop Automotive for all your automotive maintenance needs.
Got in and out fast for my routine oil change,on just a few hours notice
The workers were very professional and were very knowledgeable about the issues my wifes car was having with the a/c. On top of that, Im very positive they had even taken it to a car wash for us which was pretty sweet.
Amazing customer service with ride offers, follow up calls, quick service, and taking care of of military members. Matt and Randall are awesome! So is the rest of their team. I cannot recommend One Stop enough! - Drew
Had car towed to them on a sunday. Was able to diagnose and fix next day, Monday, while minimally manned. Saved me time and so much money. Forever grateful!
Unbelievably rude. I called to get a quote for my vehicle. They quoted me and I asked to make an appointment. MATT asked me for my name and phone number for the appointment, then asked for my home address. You dont need my personal information for a engine coolant flush. I politely refused which baffled Matt. He said forget it, and hung up. I called back to ask what had happened and he said. if you cant provide me your personal information then I cant provide you service for your vehicle..... I thought this was an autoshop not the IRS... also I just found a place with more reviews for half the price. See ya
Great service. Fast. Very reasonable price.
One of the blend door actuators was bad and making a nocking noise and was letting hot air come through the drivers vents. I thought it would take a few days to fix but they had it done same day and at a very reasonable price. I would recommend One Stop and I will be using them alot.
Matt was a great person to work with, he was very professional. They did a great job in replacing the transmission of my 02 Chevy Silverado. They have great service!! Theyre are the best mechanics in the city.
Not the first time I have used One Stop. Quality is great. They were able to get me in and complete the repairs quickly. Kept me updated on status.
They are very friendly and informative. Explained what was wrong with my vehicle. Very honest and trustworthy
These are my boys. Always take care of our vehicles and always fair and honest. Cant ask for more.
Service here is always top notch! Employees very thoughtful and diligently working hard to earn your business. Take really good care of my Toyota Tacoma and always accommodate their schedule to fit me in. Would definitely recommend this place to anyone in need of automotive maintenance and repair!
Top quality service and professional representation. They educate you about the repairs and service they do so you know your car better. The only place in tucson Ill be taking my car to.
Did ac in my truck did a fine job ac has never worked so good vearey satisfied fixed wifes car did a real good job I use them when I dont have time to do it myself im vearey picky thank you one stop you have coustomer for life
While traveling down south during the winter, our air conditioner loss charge, I happen to be a few blocks away from one stop automotive and repair service in Tucson AZ and could not of been happier with the service that we received. An hour and a half later we were out the door and the air conditioner was as cold as can be and still is.The service technicians were clear, concise and took the time to explain exactly what they were doing. We got to visit with the owner, Randall and the office manager and felt like we were back at home in Nebraska.If you are ever in this area with any automotive problems I highly recommend 1 stop automotive.I give them 5 stars!!
Great customer service. Work was done sooner than I expected and did a great job. Very happy with One Stop Automotive highly recommend for good work, honesty, and integrity.
Stopped in during a road trip when my car started making a weird noise. One Stop spent over an hour looking at my car and diagnosing the issue, and didnt charge me a thing. Went above and beyond to figure out what the problem was and make sure it was safe for me to reach my destination. Super friendly guys and you can tell they care a lot about their customers. Definitely use them if you need service!
Always exceptional service. I have been going here for years and I have always had a great experience.
I honestly never leave a review but this place deserves it. Matt literally treated my car as if it was his own. He would recommend the cheapest yet best options. He went all the way and spent a lot of time finding the best parts necessary for my car. If you are reading this and do not know which autoshop to go to I would not recommend any other place, trust me and just give them a shot.
Very professional in explaining each thing they were working on with our commercial vehicle. Matt has amazing customer service and did not leave any room for questions.
Have been taking my familys vehicles here for years. They are no nonsense and honest. They will diagnose and fix issues that other shops cant figure out, and do not try to upsell you on items you do not need.
Ive taken my car a few times already, and each time I have been satisfied with the work. Matt and Randal are as professional as they come.
Being a previous owner of a successful business, I have a good sense of a legitimate business. Throughout the entire repair process, I never got the feeling they were trying to get the best of me so to speak. In other words, I felt like they were honest and forthright. Example, gave me a free valve cover when they could have installed the damaged one and tried to cover it up. Integrity is hard to find these days. Commendable!Time will tell if the electrical problem is resolved.If not, I am sure they will try to fix the problem without any hassle. Very pleased to this point!
Service was awesome. Kept us updated to everything.
Great service and customer friendly excellent Josh I would recommend it to everyone
I only clean thisplace with toms cleaning but next week i will take my suv to get the ac checked
Always the best. This team has always been honest and trustworthy. I had my nissan towed in thinking the problem was some massive catastrophe that was going to cost me an astronomical amount. get a call like 15 minutes after my car gets there and they tell me its a bolt and seal. they could have played me but they didnt. I greatly appreciate the integrity of this team.
One Stop Automotive found the issue with my A/C and checked out other areas for me as well. They let me know what was wrong, what my options were, and they were reasonably priced and incredibly knowledgeable. I was so happy to have found a repair shop where I know I will be treated with respect and fairness and my car will be repaired by people who know what they are doing and who are incredibly professional. I was so happy with the work they did and the warranties they included with the repairs that I am bringing my car in tomorrow to have my engine mounts and transmission mount replaced. Its great being able to afford quality car care. I highly recommend One Stop.
One stop has been my go to place for all my vehicle repairs. Randal is honest and trustworthy and makes sure those values are held by all his Mechanics. I highly recommend One Stop Automotive. They provide exceptional high quality service at a reasonable cost.
I trust One Stop to maintain our vehicles.
Desert Toyota wanted to charge me $128.00, to replace a rearview mirror, that I purchased from them, cost $344.00. One Stop Automotive replaced it for $43.00.
Randall and Matt will give you the facts about your automotive needs.They also try to give you the best pricing when they can. I would highly recommend one stop automotive!
Great folks did a great job well price and very friendly service manager M.E will go back
The One Stop team has been my mechanic for several years. They are always professional and thorough with my vehicles. One experience sticks out in my mind when I was sitting in the office waiting. There was an elderly couple needing to get there AC worked on. The gentleman had spoke with them to troubleshoot what the problem may be. Now keep in mind this was in the middle of our hot hot summers. We must have been at 110 for over a week. They found the problem, and found an affordable solution. They could have replaced the whole system and made their money, But they didnt. What they did do was find a switch, a small switch that needed to be replaced and only charged them a very small amount. I know if that were my aging parents I would have been very pleased.
Efficient and on time. I like the quality of service here.
Hands down the best automotive shop Ive ever dealt with. Very professional, patient, knowledgeable and the process of getting my repair done was explained to me thoroughly, and done quickly and smoothly. Really no other reason to go elsewhere after dealing with these guys.
Quick response time, affordable quote and services. Very helpful not pushing additional services, but making reasonable recommendations. Accommodated all protocols with regards to al the current pandemic to ease the customer service experience. I interacted with both Matt and Randall and both are very helpful and reassuring.
Very helpful, came to car and replaced battery. Fair price. Im a long-time customer and always impressed with the quality and honesty.
Matt and the whole crew are professional and personable. They kept me informed throughout the whole process... no unexpected surprises.
Matt helped me out today. He found and fixed the problem quickly and with a great attitude. I fully intend to return the next time my truck needs to get fixed.
Thank you so much for all your awesome hard work. We feel blessed to know that our vehicles are in good hands when repairs are needed and our family is safe on the roads.
Friendly. Professional.Explain what is needed to done.Even a complimentary car wash added.
Randall runs the best automotive repair shop in Tucson period. If you want your vehicle fixed right at a fair price look no further.
Absolutely fantastic repair shop! This shop was recommended to me by a friend and I understand why! If I could give more then 5 stars I would. Matt and Randall have been extremely helpful and really care about their customers. I had a timing cover replaced on my vehicle and throughout the work Matt kept in touch with me, text me pictures, and there was no surprises. Very reasonably priced and would recommend them to my family and friends!
I read all the reviews and said what the heck, im gonna give this company a try. Well they did not disappoint me. They are very reasonable on the price and most of all very professional. Matt kept me updated on all my issues with my jeep and told me alternatives I can do as well. I must say I finally found a automotive repair shop that I can trust 100%.Matt and Randle you will always have my business from now on. oh and as there web site states they treat your car as if it there own, that is very true.
The usual great service. Needed a battery and the staff got me in within 5 minutes.
Randall and Matt at One Stop Automotive far exceeded expectations! My vehicle needed a new battery and normal oil change, plus some regular maintenance items in which they keep track. They also do a “Courtesy Check/Piece of Mind” which checks everything! Fluids, tire pressure, etc. They lastly will run the car through the wash and that’s the best icing on the cake! Way to continue “Wowing” without “Gauging” me!! 👍—Robb
The team is very attentive to the clients needs and always work fast to get you your car back quickly.
The crew there are AMAZING! Super honest which is hard to find in a mechanic shop. If you take you car anywhere else I apologize. Give them a shop even if its just for an oil change and you will see what I mean.
Randall and his staff are top notch! I took my civic there because of a slightly delayed start and I was prepared for it to be a lot of money. They looked at it and said everything was in good shape and theres no need to replace anything in the ignition or fuel system. They also noticed my AC was not very affective so they swapped the filters and I was actually cold on the way home!I just moved to town and Im super happy that I found a mechanic that I can trust to do the right thing for me and my family!
What can I say other than honest, professional and just great service. My company vehicle comes in for regular service and the owner personally test drives the vehicles and inspects them prior to picking them up. Veteran owned and operated please support them youll be happy you did.
The team at One Stop Automotive was fast, professional and went the extra mile to keep me informed of what was going with the insurance company. They had my back in a big way. Thanks!
One Stop Automotive is the only go to automotive repair company you need! Matt and Randall communicate during the process of your car’s repair AND maintenance reminders! They make car repair so much easier AND affordable! It’s so easy to refer One Stop Automotive. Thank you!
Randy and Matt were so helpful and the price was reasonable. Service was prompt, too. I don’t have to look no farther.
I have been using One Stop Automotive for over 30 years. I have total confidence in this company!
One Stop is the only garage I trust for all my automotive needs. Even when I’m convinced that the repair costs will be astronomical they are somehow able to continue pulling the lucky rabbit out of the hat and save me a small fortune.
These guys are great!!!! I received very fair and honest treatment and information about the stats on my vehicle as well as them going far and beyond to help fixed the issues. Finally, an automotive business with people you can trust! I have declared 1Stop Automotive Repair Service the best place for my car. Thank you guys again for your really great service!!!!
Quick and fast synthetic oil change. Happy with their work.
The owner, Randall and his left hand person, Matt are awesome. I have been taking my car to One Stop Automotive for almost a year. They are great. They will give me estimate and suggest what to do first, then next and then next when I could not do it all at once. Also, I recently stopped off two times recently because of a knocking noise and a cover near wheel basin was coming off. They Fixed the cover near the wheel basin in 5 minutes. No charge. With the knocking noise, Randall took it for a test drive and then looked under the car. Some piece was hitting another piece and was easily fixed. No charge. I was concerned it was my muffler or something worse and it was going to be expensive but it wasnt. If you are looking for a car shop that is honest, knowledgeable, and reliable I would highly recommend One Stop Automotive.
Randall might be one of the few truly straight shooters in this industry. I felt right at home after coming away from some pretty bad experiences with the dealership. Nice to have access to a local, family owned mechanic shop thats still professional and highly skilled. Randall went above and beyond the call for me. Enthusiastically recommended.
Matt at 1 Stop was awesome! From an initial diagnosis to quotes and offering contacts, customer service was above and beyond. I am so grateful for the great service at 1 Stop Auto!
Been going here for a few years now, Highly recommended and will continue to use for future work. Thank you guys!
Ive been using One Stop Auto for about a year now and am very satisfied with their workmanship. They are honest and friendly and explain everything that your auto needs. I would recommend them to anyone that is looking to meet their automotive needs.
Matt was a great guy. Diagnosed my water pump problem in a couple of minutes,. He ordered a new pump and had my car back to me all fixed on the scheduled day. He found a burned out fog light as well. That was good because I use them as my daytime running lights.He beat the pants of Miller Jeep who wanted $180 to diagnose.
Awesome service! Called in AM and Matt told come on in, we can take care of it while you wait. My need was replacing the front turn signal bulbs. Got to 1 stop, and Matt recalled me, and quickly got my truck in. I took a walk and was surprised when Matt called only 10 or so minutes into my walk. When I returned to the office Matt wished me Happy Thanksgiving and said no charge. In this day and time, service of this level is nearly extinct. Thanks to Matt and the team at One stop automotive. Ill be back if I have other repair needs on my truck.
Extremely professional, quick turnaround time.
I moved across town three years ago but I still take my car to One Stop for the friendly, honest staff and the high quality of work. The staff is conscientious about keeping me informed about the job. No surprises.
Awesome shop. Incredible and honest service. Routine maintenance? You know you’re not doing it, head on over.
Very friendly! Fixed our truck quickly and the price was super reasonable. Definitely plan to come back
My mother and I are fairly new to Tucson. I literally walked in to ask a question. Matt was awesome and honest. Matt was very knowledgeable and made me feel like I learned about my car and what to expect with current repairs. He got me in the same day. When I returned I met the owner, and they gave a break down of my car and what to expect in the future so I wasnt surprised with anything going wrong with my vehicle. Very friendly and professional. They gave me a gift card and a free hat which supports Breaks for Breasts Breast Cancer Awareness! I would recommend them 100%!Joy Milton
Randall and his team at One Stop Automotive are amazing! I brought my vehicle in with a small problem, a side light was out. The age and make of my car makes the fix time consuming. I walked in without an appointment, they diagnosed the issue, found a solution and I cant wait to bring the car back for the repair by their team. They interrupted their schedule to accommodate me and check out my car, and they didnt charge for their time. They are friendly, professional and honest. I highly recommend them.
Called 1 Stop Automotive this morning at 8am. and they had my car in shop by 11am and out by 2pm. Saved me $1300 to replace a catalytic converter. Big thanks to the 1 Stop Auto Team and thanks Randolph for the Great Customer Service
I am a repeat customer and always recommend one stop to my friends. They are always friendly and knowledgeable. I had a fan go out in my ac and they knew I didn’t have much money to fix the other side that was going out. I received a call the next day letting me know when they had found a cheaper fan for my car. I was really touched by that effort and it really showed me they care about their customers! I also never feel like they are taking advantage of me because I am a woman. They are very honest and I’m happy to be a customer.
I had a tire going flat & took it to One Stop. Not only did they receive me warmly but they found a second tire was also going flat. They removed both & took them to the tire shop where I had purchased them & gave me a ride home. They picked up the repaired tires, remounted them & as if thats not enough service, they had also taken my car through the car wash before picking me up!! Just this past Friday, as I was driving on 22nd St. a coolant low signal lit up on my dash & I went straight to One Stop. Heres what they did. . They took my car in immediately, checked & topped off the coolant, checked & topped off the window washer fluid & checked the oil. Then they refused to let me pay anything! Told me its what i deserve for being a good customer! These men are always in a great mood & make me feel very secure in the knowledge that my 20 yr old Volvo is in the best hands in town. Thanks to all of you at One Stop.
They always take good care of my vehicles quickly with a fair price.
I love that Randy and his staff are honest and professional. I never feel pressured to have work done that is not necessary, and at the same time I know that if they see anything really critical they will let me know and not try to grow the job. Thank you Randy and One Stop Automotive!
Great group, flexible, reasonably priced, quality work. Highly reccomend.
Great experience, really respectful shop. Fair prices they are very mindful of your budget. May 2019 Update: Weve been going to Randy and One Stop for years and we wont change who cares for our cars anytime soon. Randy impressed me with the very first car we brought to him, a 1967 Supernatural Impala to give it an honest assessment. I was shocked when he came back with this HUGE list of things he noticed...and....then proceeded to place them priority. Going over the list, most of it was this can wait a while, but keep it in mind and there were a few that were this needs to be done to keep you safe. Thats not something you usually hear from mechanics. Most recently, I bought a 2001 Monte Carlo SS as a new toy. He gave it a total inspection. Again, he was completely honest and I left the shop knowing I could trust the vehicle completely. Every now and then he follows up with a phone call to make sure the car is still running well.
GREAT AUTO REPAIR SHOP. PICKED UP AND DELIVERED CAR FROM MY HOME, WHICH WAS GREAT DURING THE COVID 19 PANDEMIC. WENT OVER WITH ME EVERYTHING THE CAR NEEDED TO HAVE REPAIRED, AND COUNSELED ME AS WHICH ITEMS I SHOULD PRIORITIZE. I APPRECIATE THE HONESTY AND EXPERTISE. THANKS AGAIN FOR BEING ME FAVORITE CAR SHOP.
Very professional and made sure to explain every single detail. Also did a full inspection to see if anything was wrong.
I love one stop for all my car upkeep and repairs. They are fast, professional and the service and parts are all high quality and affordable. Plus, you cant beat the carwash!
Friendly service, they even helped me home while my car had to stay. I recommend One Stop Auto for all your auto needs.
My name is Mr. Mosher, One Stop Auto is the best auto repair shop in Tucson. They are very trustworthy, reliable, and honest mechanics, They have been servicing my vehicles for years, I would never trust anyone else. Please give them a chance and you will very grateful as I am. Randall and Matt are very knowledgeable which gives me confidence to keep my vehicles on the road. Give them a try, and see for yourself.Thank you for everythingRobert Mosher
Sorry you guys were too expensive. No need to catch an attitude bro. Charging me 350 for a 200 dollar worth of work.Everywhere I went it’s a reasonable price. 150 -200. Then I go there and I asked for a price match and they hit me with 350. I was like what are you guys doing to my car. Then he caught an attitude and didn’t even let me finish talking.
We purchased a BMW 335i convertible from One Stop and the staff we great. They ensured that the car we what my wife wanted and did not pressure us at all. These gentlemen are top notch. We will definitely be repeat customers. Thanks for the hospitality One Stop Automotive.