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X-Pert Automotive
16400 N Oracle Rd, Tucson, AZ 85739, United States
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X-Pert Automotive
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K
Review №1

Always friendly. They squeezed us in because we had to travel out of state the next day. Always good see service, not pushy about doing other services.

Bo
Review №2

Came in just after 8am looking to get a wheel alignment. Was promptly greeted, information was exchanged, and told me they could work me in. I didnt expect to get the vehicle back until late in the day, but was pleasantly surprised when I received a call at 11:30am that it was ready to go. Price was very reasonable, and the alignment report provided good details. Very pleased! Ill be back

Da
Review №3

I was referred here by a friend. I called and scheduled an appointment for an oil change. Got me in quick and pricing is reasonable. All staff are friendly and service is great 👍🏼

Lo
Review №4

When you get a quote to repair your car for thousands and find someone who figures out a work around for $225 you have gone somewhere special. Great work Jamie and crew @ X-Pert Automotive!

Lo
Review №5

Very Friendly!!We just moved to Tucson from ChicagoHad a great mechanic there!This will be my new go to!!!FOR SURE!But I feel very comfortable with this shop

Jo
Review №6

So pleased that my friend recommended X-Pert Automotive. They were all professional and friendly. Great service and I look forward to working with them in the future.

Ri
Review №7

Really thankful and appreciate X-pert Automotive professionalism. Brought in my car for a free break inspection. They inspected it and fixed it the same day. I recommend X-pert Automotive 100%.

De
Review №8

The team at X-pert Auto are top notch. We have been taking our cars there with complete satisfaction. We purchased a new travel trailer and the brakes seemed to be grabbing. The dealer we purchased from could not see us for over 60 days. We took it to X-pert and the first thing Frankie said was that it would be under warranty. We then explained we had plans and the dealer situation and asked for an estimate anyway. 3 brakes needed adjustments and 1 brake was installed incorrectly and was completely mangled. Frankie worked with my husband by sending him pictures and detailed descriptions of the damage and needed repairs and we were able to file the claim and get received our reimbursement check. Thanks X-pert Auto and especially Frankie for above and beyond service.

Ch
Review №9

Although I spent a LOT of money to have all of my brakes done on my 2007 Jeep, including rotors and pads for all my wheels and calipers in the rear, I trust that the work that was done was needed to be done and I got a fair price. Not only was everyone extremely professional, they showed me all of the work that was needed so I could see for myself how bad my brakes actually were, and even the owner came out and sat down with me and explained everything in detail and went over the prices and options with me. There are a LOT of scammer mechanics out there trying to screw people out of their money, but these guys are honest, trustworthy and professional. Hopefully I wont need any more work done for awhile, but if I do, I will ABSOLUTELY take my jeep to them!

Ca
Review №10

Trust my car to my local XPert Automotive service crew here in Catalina. Honest and knowledgeable. As a women I get treated with the upmost courtesy and professionalism.Frankie is one of the best!

Da
Review №11

Shelley greeted me right away. She was friendly and helpful. The mechanic who worked on my car was pleasant and gave useful information. I waited less than an hour for my car to be serviced. I am sad that I never came here before; I will return.

Jo
Review №12

Xpert has been maintaining my car ( 2004 mini cooper s) for a couple years. I tried them on a simple latch replacement and they were great. So the next time my car had a problem I took it to them instead of the dealership. And Ive been taking it to them ever since. My service advisor Jaime is terrific and everyone there is congenial and helpful.

Ja
Review №13

I have had the distinct pleasure of working with Joe and his staff for over a year, after accidentally finding the absolute best automotive repair center I have EVER worked with. I have an older car that requires special attention, like its owner! Seriously, when I have a question about my car or need to bring it in it is an experience that always leaves me with with a thorough understanding and next steps to keep my car maintained. Xpert Automotive has earned my Best in Class Award!!!

Ma
Review №14

I am so happy that we found a local auto repair shop... the service manager Shelly, was knowledgeable and so easy to work with....the mechanic came out to look at our car and spoke at length with my husband... The repair was done and the car was ready for pick up sooner than we anticipated.. I highly recommend this shop.

Gi
Review №15

Great service and value. Convenient location. Will definitely use them again.

Ev
Review №16

I absolutely love this auto shop! I had my car towed to them because it would not stay charged. Upon them receiving my car, they immediately discovered the issue and contacted me instantly. Shelly & Frankie’s customer service was “Grade A”! It’s been awhile since I have came across such customer service. Frankie made sure to stay in contact with me regarding any issue that was discovered. He also confirmed if I wanted the service completed before beginning any work. I can’t express how much I appreciate them acknowledging my needs and expenses. If you all need any good quality work completed...I strongly recommend Xpert Automotive.

bi
Review №17

Been there numerous times over the last couple of years....great place to take my Motorhome...or any other vehicle! Joe and all his other employees are very aware of all aspects of being in this type of business .... so ...from the time you arrive till the time to pick up your vehicle, they do a great job and very affordable! I Highly recommend!

Tr
Review №18

Great service. Family owned business who treats you like family. I wont take my car anywhere else!

Da
Review №19

Made an appointment for two days... dropped the vehicle off before normal business hours..convenient drop box and secure location. Work performed in a timely manner by ASE certified mechanics. Updated on estimated completion time; payment process was seamless. VERY GLAD to have found a reliable, trusting auto repair facility in Catalina near SaddleBrooke Ranch without having to go into Oro Valley or into Tucson. Exceptional customer service, from counter, to advisor, to the shuttle service (if needed) between their shop and your residence or work.

Ca
Review №20

Always true professionals. Very clean reception area and world class auto service.

Pe
Review №21

I will all ways come back to Xper tautomotive they have my business

Er
Review №22

Awesome staff, they did a fantastic job, kept me informed, saved my old parts. Fair and honest price . Highly recommend.

Ko
Review №23

Good service but pricey.

Sc
Review №24

The company I work for has used Joe for well over 10 years. Hes a stand up guy who wont upsell you and will give you the news about your vehicle upfront.

Gi
Review №25

A positive shout-out to this company in Catalina. What a positive experience; professional, courteous, full details for problems and solution. Thank you to Jamie, Shelly - and the entire staff.

Ja
Review №26

I have used X-pert automotive for the last several years and they always come to me and let me know what things they have found and suggestions on things to fix. The staff is friendly and always remember me and what was going on the last time I was there.

Ri
Review №27

I left my vintage car with a self diagnosed vacuum leak. Frankie, the consultant, had explained the diagnostic charge beforehand. They had checked the car and found no leak. Because they felt unable to help, there was no charge.That never happens in 2020. This is old school treatment. Amazing, and thank you.

Ja
Review №28

Honest, easy to work with, helpful and quick.

Ji
Review №29

I took my truck in to have the front shocks replaced and a wheel alignment. The shocks had the option to adjust the front end height. I gave a suggestion as to where to put the height at. Joe later called and said, the height I suggested put the front end too high and he dropped it down one notch. He thought it sat and looked better there but said he would change it if I didn’t like it. When I got there it was perfect. So here’s why I use Joe, trust. There about 4-5 people that I trust and Joe is one of them. Joe you got my business.Keep on trucking.

Di
Review №30

Joe is one of the top guys i ever worked with. He has top notch employees, he cares for his clients and staff, and he goes the extra mile. I trust him and would recommend him to anyone. He is honest and prices are within the normal range. You couldnt find a better place. They are thorough and will try to save you money, not rip you off.

Br
Review №31

Very friendly and knowledgeable. Got my truck back up and running quickly. Would definitely recommend!

Ga
Review №32

Great work!

Wi
Review №33

Got the runaround on the price went from 900 to 3200 all within the same job when I got the vehicle back four of the main bolts to hold the mount that holds the transmission in place were not on at all would not recommend if I could give zero Stars I would

Ch
Review №34

These guys are AMAZING!!!! No other word to describe the AWESOME PROFESSIONAL quality from this shop! Joe & his team are mechanic ANGELS!Thank you for EVERYTHING

Re
Review №35

Best shop ever been to. Joes outstanding knowledge allowed him to diagnose my vehicle. Explains to you the issues and his honesty will make you feel comfortable you have found a shop you can trust to do right.

Jo
Review №36

Very friendly. Explanations were given.

da
Review №37

Xpert Automotive is a great place if youre needing repairs in Catalina, Az. I had a major issue with my 2004 F250 6liter diesel. Im always leery of taking a diesel to strangers, but Joe put me at ease, even let me stow my Travel Trailer in their gated and locked yard. Very satisfied, highly recommend.

Ke
Review №38

Took car in for electrical diagnostics on AC because drivers side was cold but passenger side air was warm. Told 2 hour job. 6 hours later called and told definite electrical problem. An hour later I had no response so I showed up to get car and they got angry. Leaving, I had NO cold air AT ALL and their diagnostics found no problem with AC electrical as specifically stated on receipt. Specifically instructed not to touch AC refrigerant under warranty but did anyway. Now a different repair company says refrigerant side has a problem which makes me wonder what they did against my specific instructions. Drove to CA with passenger warm air side problem the week before but still remained cold in the car. Leaving, I have nothing but hot air on both sides. Gave some excuse insurance company instructed them to countermand customer specific work order request. Work order was specific to check only electrical blend door actuator motor and dampers. Dont trust them at all.

Sh
Review №39

Great communication

Sa
Review №40

Great job rehabbing the brakes on my 07 f150. Excellent service and all pro work. Thank you Joe and fine team. Thank you Shelly for the lift. Well be back! Sam😁

Ti
Review №41

Joe and his Staff are GOOD PEOPLE, I have a 04 Mustang and a 93 Bronco. I dont let anyone else touch them!

Ro
Review №42

Not cheap, but very competent and honest. I liked how my repair bill was consistent with their estimate.Highly recommend!

Ha
Review №43

Joe cares about my 2004 Jaguar XJ8 and understands my devotion to preserving her without looking to just take my $$$. goes the e,tra mile for me.

Le
Review №44

Thank you for the Top Notch Service. We were stranded they gave us rides to and back to a hotel and had our 1969 Ford Ranger Truck up and running to put us on the road in 1 Day. Great Place Great Service.

De
Review №45

The mechanics do good work. It is on the pricy side as far as auto shops go. Most shops offer free diagnostics, this place charges $80. However, they are much more thorough. The waiting room was great, TVs, couches, and dogs to pet. That makes the wait a little less annoying. They didnt try to sell me things I didnt need, but they did charge full retail for the parts they ordered for my car. Parts that were found much cheaper elsewhere.

Ji
Review №46

Joe and his crew are great. My wife and I purchased a large Weather King shed and didnt believe that they would be able to place it where we needed it on top of a 4 foot tall slope in the back yard, but they did. And carefully, too.

La
Review №47

I have been a loyal customer of X-Pert Automotive since the beginning. Every experience I have had has been positive and rewarding! From customer service to the expertise that come from this shop I have always been impressed. The owner, Joe Pate, has a wealth of knowledge about vehicles and is always happy to explain or educate me on things I dont understand. Being a female customer who knows little about the automotive world I can honestly say I have learned to trust X-Pert Automotive as well as put a little knowledge behind my belt. As their slogan says, Try us today, trust us tomorrow, do it because you wont regret it!!

Ch
Review №48

I have been taking my car here for years and have always been pleased. The customer service is great and everyone is always very friendly. I appreciate that they take the time to explain the things I dont understand. They are very informative and not pushy, which is greatly appreciated.

De
Review №49

Great work by local mechanics

NS
Review №50

This was a place recommended to me which is why I went there and now I see why. Nice people, professional yet staying personable. Will be returning for future auto mechanic needs.

No
Review №51

Very friendky place. Joe has been fixing our vehicles for years. I guarantee youll be happy with their work. Have had my breaks replaced & a switch for diesel tanks replaced, oil changed ect. Also refereed my friend to have her air conditioner worked on, all quality work! Thanks Joe!

Ri
Review №52

The mechanics did a very good job however it ended up being $2000 over their quoted amount. I generally allow for overages in quotes/estimates but a additional 50% is absolutely crazy. With it being a motorcoach the gal behind the counter was counting her extra money long before the unit was finished. She didnt give much of a explanation of why she added all the extra charges and didnt hesitate to throw out keeping the motorcoach as hostage when I started to question and complain about the billing. Would I return? Not if they were the last shop in the Tucson area. Its unfortunate with having good mechanics.

Ro
Review №53

Great place to take your vehicle or RV. All certified mechanics, very knowledgeable staff, Joe and Alix make you feel like part of the Family.

Ge
Review №54

They might be honest about what is wrong but they charge an enormous amount on parts and labor and sneak in warranty charges that you did not agree to.

Ca
Review №55

We always receive 100% professional service from X-pert Auto. Fair prices are a bonus. Thanks so much for fixing and maintaining my families vehicles.

ja
Review №56

Good people. Very helpful in getting my auto serviced and problem fixed. Cooperative and worked with me to get auto in and out. Cost was reasonable. I will go back again.

Ro
Review №57

Excellent outfit! Joe is a top hand, as are the guys that work with him.We are very pleased with the work that was done on our motorhome, and the very fair price.

Ga
Review №58

VERY satisfied with service,knowledge and helpfulness.Would recommend to anyone for service on any vehicle.

la
Review №59

Xpert does efficient and first rate work. The staff and mechanics are friendly, courteous and go out of their way to be helpful.

br
Review №60

They are very professional, will work with you and wont abuse you like other shops will, I will only use them.

Jo
Review №61

If you are looking for the best auto repairs at fair prices and ethical business practices, go see Joe Pate who runs this business! YOU will be glad you did..

St
Review №62

Fast reliable and reasonable.

Ky
Review №63

Great place to buy Weather King Portable Buildings.

Fr
Review №64

Best Auto Service

Em
Review №65

Honest and professional.

Pa
Review №66

Clean, explained everything, honest, fair price, fast

Sh
Review №67

They are friendly and professional

He
Review №68

Reliable work

Information
6 Photos
68 Comments
4.5 Rating
  • Address:16400 N Oracle Rd, Tucson, AZ 85739, United States
  • Site:http://x-pertautomotive.com/
  • Phone:+1 520-818-1780
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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