This dealership really treats you like family. Sean F helped me find a car to fit my family needs and comforting during the overwhelming process of buying a car. Amber L helped me find the very best financing options for my budget. And Van the manager even helped me move my items from my old car to my new one. I felt very well taken care of and I appreciate the customer service!

We came to Royal Kia last week to check out a used Chevy that we saw online and we were helped by David Hernandez III. He took us for a test drive, answered all of our questions, and was very helpful. After sleeping on it, we made the decision to purchase the car and called David the following morning. We told him what we could give as a down payment and he was able to start the paperwork over the phone. This was great because were still trying to minimize going into public places (David also wore his mask the whole time he helped us, which we greatly appreciated since it isnt required). The paperwork he started made the process much quicker when we arrived at the dealership later in the day. Everything was ready for us to sign and the flowers they gave us after purchase were a nice touch!After bringing the car home, we heard a loud squeaking that was not happening during the test drive. We were pretty upset about it and sent David a text message right away. We werent expecting an answer back because the dealership was already closed but he answered us back immediately and called us back first thing the next morning. Hed already prepared a loaner for us and even came to our home to pick up our car and drop off the loaner! After the Kia dealership replaced a belt and pully, it continued to squeak so David took it to Royals GM dealership and they were able to track down the source of the squeak and fix it. David brought our car back yesterday and the squeak is gone! He also filled the tank and gave it one last wash & detail.We couldnt be happier with David. His professionalism and communication was outstanding. We will definitely recommend Royal (especially David) to our family and friends. Well come back to Royal for our next vehicle purchase!

I went to Royal to just look at cars with my sister who was interested in buying a mini Cooper. The salesperson, Simone, was so professional, friendly and knowledgeable I ended up by a car for myself. I normally hate the car buying process but there was absolutely NO pressure. Simone listen to what I was looking for in a car and she showed me the exact match to what I wanted within my price range. I couldnt be more pleased with my purchase and Simone. It was a wonderful experience. Thank you!

Talented workers especially with Zach Michaels get with him he will get you right. He will not miss a single important information and he made sure to not only get the right fit of car for me and also in the right financing situation for me. I’m deaf personally and this experience was one of the most communicative with full understanding. Great all around dealership would definitely recommend.

Love this dealership. They seemed really honest and straightforward. Didn’t get that feeling like they were trying to trick you.

We bought a 2022 Seltos from Royal Kia in Tucson, AZ. Everyone from our sales reps, Keith Jones & Juan Vazques were very friendly, professional, & answered all our questions, no pressure to buy our car and when we did buy the car there was also no pressure to buy additional warranty maintence. Thank you everyone at Royal Kia for making our experience enjoyable, and we love our new car!!!!

This is the second time I have been involved with a purchase from Royal Kia and I will never buy or recommend any other Dealership. Two purchases 4 years apart and the extreme professionalism has not changed. You have your salesman and that’s it. You never have to speak to anyone else. Royal salesman handle you from start to finish. No sense of sharks whirling around you. It’s truly a very different experience in the purchase of your car. We purchased a 2022 Kia Soul, absolutely love this car (suv) and I know part of that comes from no buyers remorse or the waking up in a bad dream. Our salesman was Christopher Tye. Very disarming from the start. He had his eyes focused on three things, me, my wife, or the info he was showing and explaining to us. Of course there was some very precious moments when we broke away from discussing cars and documents and just talked about whatever but at know time did we feel rushed. Christopher is an extremely talented young man and with all of the charms that goes with that.There really isn’t an end to all of the positive things to say about Christopher or Royal. Kind of feels like a privilege purchasing from Royal. ⭐️⭐️⭐️⭐️⭐️

This place in these wonderful people Lou and Jose work very hard to get my car and I got it last night and Im very happy I highly recommend you go there if youre looking for a car they have a lifetime warranty

Got helped by Eli and was super happy with the whole process. They have a great team over at kia! :)

These guys know their stuff!!! They were both personable and knowledgeable. We ended up feeling like part of the family and always recieved the best service possible. Juan M. takes care of his customers and goes above and beyond to ensure their complete satisfaction. We have since relocated to Utah and have not had the same luck with great service. The service team in Tucson just cant be beat!!! And when it comes to sales, they are going to make sure that you get what you want and also that it is within your budget. What an awesome place to buy our first brand new car!!!! We miss you guys terribly and appreciate all that you have done to make our car buying experience as seamless as possible!!!! Thanks again!!!

While searching for a vehicle for my wife we visited other dealerships. I will not get into the shady tactics they used but that only helped us return to Royal Kia. The staff at Kia are welcoming, we never felt pressure to purchase, they offered any information they could and if they didnt know they found out. One person handled the purchase and when asked the cost of the vehicle they were upfront about cost and gave us options for different places to finance that would be more convenient and a better deal. I have nothing bad to say about this dealership, they give you the numbers and let you decide if or what works for you. I always advise to shop around to find a dealership with integrity, Royal Kia has proven that is how they operate.

My family and I have over the last few years purchased 10 Kia vehicles from Royal. all of them have come equipped with a spare tire except this last one. I have on numerous occasions asked for them to furnish me with one. To us loyalty means a great deal.this last visit I brought the subject up to the sales manager and got nowhere. he in fact mocked me about us buying 10 vehicles from them. so I paid the $306.00 for the spare tire. I guess that’s to much money for them to help a loyal customer of many years. so now we will no longer do business with them. we’ll go to Jim Click Kia. Sad.

Ive been taking my little Kia soul to them since I bought it 6 years ago. They dont have to do much more than change the oil and filters and rotate the tires, because Im the original little old lady who only drove her car on Sundays. Nice waiting room nice people, Im very happy with Royal.

Bought a 2022 Carnival from Royal and the process was pretty painless. However, after sales support is non-existent. Asked about getting about ordering a cargo tray. Nada. Tried to schedule and inspection for a gas leak recall that could lead to a fire. Were busy, earliest is a month. Wonderful. It just shows how much they care.

Heather and Sgt Griggs made buying a car stress free. Heather was so friendly and was a joy to be around. Thank you to Sgt Griggs for being the best military liaison out there!

I needed a new car and nobody came to help us. We spent a good 20 minutes in the lot looking at a car with my husband. The car looked like it wasnt washed, was missing a part and the plastic covers and tags inside were thrown around like it had been a hurricane inside the car. We felt iffy going further with doing business with them and only when we were walking away, someone came to ask if we needed any help. At that point we were already annoyed and had made up our minds.

By far the BEST place to buy a car, all the sales people are wonderful and they do NOT push you to buy a car. They are truly there for you and to answer all the questions you have. Instead of feeling pressured they guide you to find that perfect car for you. T.J is one of the best sales people I have ever had, If you need anything is there for you 24/7. Royal Kia is amazing. Thank you so much!

Great customer service. Would of given 5 but only because it took 3 weeks to get me service to do a 10 minute part change out.

A previous very negative experience left me extremely hesitant to take my vehicle in for a safety recall check... as a matter of fact it took over a year for me to break down the fierce resistance I had to visiting the Kia dealership again. But Im glad I did.There apparently was a major turnover in service employees since my previous visit, which has resulted in a much improved approach towards honest customer service. Overall I was surprised at the improved personalized treatment, and was very happy with the service. OH! And they cleaned my car as part of their complimentary Royal service --- it looked like it was detailed!!! I left with a huge smile on my face and renewed confidence in the KIA dealership. Thank you for restoring my faith in you!!!

Purchasing a car from this dealership was more comfortable than any past experience in this complex process. They did everything possible to give me the time needed to make decisions and went above and beyond to provide the ultimate in customer service. When I told others where I bought by new Kia Niro PHEV, they also affirmed good experiences with Royal Kia. They are the best!

Go see Jesus Camargo if you are looking to buy your next vehicle! Jesus is knowledgable, honest and will work to get you the best deal possible. We are really happy with our brand new Seltos! Thank you Jesus!

Royal Sells lemons. The used car we bought was an as is nightmare. We had the oil changed and had an inspection to make sure everything was still running well. The repair manager said it was in great shape, just needed a new battery. Two weeks later after a strange sound they went back to hear we needed to pay $1780 . Why were we not told about these repairs? This was wrong.

Have been a pleasant and assuring experience with Royal Kia, our sales consultant Mr Juan Vazquez. We are a couple from Singapore that recently shifted to Arizona, Tucson and had to purchase a car within short notice. Juan was very responsive to my spouse’s emails and we secured the car on the same day that Royal Kia assigned him to our case.The entire process of buying a car in the US was extremely gruelling unlike in Singapore. We took more than 5 hours to get everything settled due to our foreigner status. However, Juan was there throughout the entire process with us. Never once losing his patience or calm demeanour. We felt bad for holding his work back but he constantly assured us that it is ok. Juan took on a fatherly figure and calmed me down when he observed that I was getting stressed over the many hiccups. While my spouse tried to troubleshoot certain issues over the phone, Juan engaged me in talks of my interest to distract me away from my stress.Juan’s professionalism and keen observation to client’s needs and emotions are rare in the sales industry and I hope that Royal Kia will continue to flourish with employees like Juan.Thank you once again Juan for running around with us to get the necessary documents and of course that sweet gesture of putting a ribbon on top of our car to help us take a picture with our first car in the USA. We will never have thought of taking a picture after the mentally draining process, but you ended our day with a smile. (:

They are usually very helpful but this time the lack of empathy and customer service was lacking. I am just very disappointed. Might look for other KIA dealerships in the area.

Very Great Service and sells Great results

I was greeted immediately upon my Tuesday 0800 arrival. The tech said my appointment was for Wednesday (a system glitch). Service Managers Dave and Lucy got me in for the service in spite of the error. Our Sedona was not only washed and vacuumed but done a half hour earlier than expected ! Outstanding service, a clean, comfortable and safe waiting area and Service staff that truly put the customer first.

Fantastic no pressure service. This is our second Kia . We keep our cars for 200k miles. Our first Kia made it 200k and still running. Thank you Taylor,Leia and Jammie!

Miss Brandy was exceptional in her customer service. Very knowledgeable, and no pressure sales. Thank you Miss Brandy!

One of the best experiences Ive had when purchasing a vehicle. The staff was amazing!

Service for a recall, oil change, tire rotation and car wash was extremely efficient. 2.5 hours turned into 45 minutes! Couldnt be happier!!

Wendy was very kind and helpful. Very easy to talk to and very understanding on what I was looking for. The car is wonderful as well. I would definitely recommend Wendy/Royal Kia to anyone that may be looking for a car.

Got their offer warranty for Life sounds wonderful got no paperwork found out if we dont show up every 6 months its voided bought a new Buick not from them

Repair appointment was delayed. Eddie the service rep called a lyfttRide for me to get home. About 4pm Eddie called telling me a ride was 3 minutes away. The lyftt driver showed up several min later and drove me to rotal Kia. My car was ready, and Eddie even cleaned the inside and outside of my car. I appologized to Eddie about a bad previous experience with him as my advisor. I left the dealershipWith a smile on my face, a clean Car, a happy dog and a repairedProblem. Thank you.

Jammie Pung provided an amazing and relaxing experience! He didnt pressure Anna or I to purchase without knowing everything that we were getting ourselves into. He was very transparent about everything that had to do with the car we purchased. I recommend this Sales/Lease Consultant hands down.

Excellent experience with wonderful staff MR TJ ..He was so knowledgeable and very helpful..Me and my husband could easily decide what we want and we had our used car trade for excellent price and got new sorrento hybrid quickly and simply..very well done.We definitly going back to him to get another new car again with our used second car

I just back from a bad experience at this dealership, I have been coming here for almost two years, and usually I have had Luzi to help me, she’s amazing and always took care of my car. No issues no extra this or extra that, but sadly shes no longer with the company, so I was put with Eddie. He was extremely nice had wonderful conversation, and told him what I wanted and needing quotes and everything was fine, until I got my car back. I went in wanting a quote for my driver side visor, it was broke but I had rigged it to the point I could still hang it to keep the sun out of my eyes. When I had my car returned it was broken into more parts and was tossed into my passengers side and no one said anything to or at least tried to get it back to the point it was at when I drove in. I brought Eddie back over to show him, and ask why the service people would send me off this way without saying anything, at first he tried to tell me that it was like that when I drove in, so right there I knew that he’s not taking accountability, and he’s trying to backpedal and lie and say some thing was the way it was when it was it, visibly even more upset because now I have the service person telling me that I came in with my visor a way that it wasn’t when I drove in so he decided to go get the service manager and long story short yes I was upset no I was not yelling but when you have someone telling you that because something was already broken it’s OK for them to break something even more and not say anything and oh well we just tried to help you so we don’t understand why you’re upset that’s where I have an issue. Just because something is broken and just because someone brings in something for a service and allows you guys to look at something to see if you can fix it does not mean or give you guys the right to break something even further toss it to the side in at customers car in more pieces not saying anything, but all that he kept giving me was we tried to help you and it was already broken I told him if that’s the type of customer service that you’re OK with then obviously this is not the dealership for me and I will not be returning which I’m pretty sure after today we will both be happy with that. You can’t break something even further and then not say something to your customers and send them on the way and expect them to be happy also may I keep in mind it was a sunvisor so how are you gonna send me on my way without my sun visor me that I need to keep the sun out of my eyes to be safe? Eddie very disappointed in you that you tried to tell me that I drove in the dealership with my visor tossed to the side with pieces when you obviously knew that that wasn’t the truth so just for that alone this is no longer the location for me. I miss Luzi this would have never happened if she was still here, and she wouldn’t lie.

Jose Arnold at Royal Kia of Tucson, AZ helped us select a used 2017 Kia Sorento that is fabulous!He showed us several vehicles in our price range, even going so far as to drive us to their sister companys lots to view the different ones, and then after all that, he found us the Sorento which was just outside what we initially wanted to spend, but after reviewing all the vehicle specs and warranties etc he had the Sorento brought up for us check out and we fell in love! This is our second Kia vehicle we have purchased here at Royal and we couldnt be more pleased with the service, professionalism, friendly atmosphere, dedication, and especially the laid back, easy, no pressure sales, attitude that the Royal team adheres to.Needless to say, if you are looking for a new/ used vehicle, then please stop in at Royal Kia of Tucson for a great experience.PS. Thank You Jose Arnold and The Royal Team!!!🌹🌷🌹💝♥️💞

Royal Kia gave me the best car buying experience I have had to date. Farbetter than my last four. I was promptly greeted by Mr. Ruben Rivera assoon as I parked my car. The staff was very patient with me as evaluatedinventory and test drove the options I was interested in purchasing. There was absolutely no pressure to buy that day. Ruben offered me the opportunity to come back a different day several times as I washaving difficulty finding a selection I loved. In the end, I drove away with a fabulous Kia Sorento! The staff gave me a fair price on my trade-inAfter a thorough evaluation. Since I drove away, it has been nothing but smooth sailing. Visit Royal Kia of Tucson if you would like a low-pressure, transparent car buying experience from a trustworthy brand!

It was a pleasant experience. ☺ They were attentive and helpful in the process.

Keith Jones sold me a used car this weekend and I couldnt be happier. It was nice to not be pressured into buying anything like a typical salesmen would do, but to work with someone who was patient and made sure I got exactly what I wanted. I told him right off the bat that I didnt want to pay anything down, and he went above and beyond to find me a lender who could provide me with those terms. Very happy with the experience overall and highly recommend Royal Kia if youre in the market.

I had such an incredible experience at Royal Kia of Tucson with Everett. From the moment I walked in to trade in my Kia Soul, to the moment I left in my new Kia Forte, I dont think I stopped laughing. Everett made the experience so easy, and SO fun! He found me the perfect car for my budget and lifestyle, and I walked away feeling like I was very well taken care of during the process.

The salesman and women and everybody behind the lines are a very proud people. Ive had the opportunity to work with them for a short period of time working with them and they made me feel very welcome.

I took my 2012 Optima to them to diagnose a check engine light. They had my car for over a week and when they finally called me they told me that I needed a $3000 part because of an oil leak. They never did diagnose the check engine light. I was not impressed and will go elsewhere from now on. This was my first and last time going to them.

Manager here was great, was able to help us while our car was being fixed. He is accountable and came through for us - I really appreciate him helping us out.

They are always friendly and super helpful!!! Will definitely be getting my next car there!! 😊 when they get one in stock...

Had an appointment to see a specific model of car. Drove over an hour to get there and their reply was that all of that model were gone. Sold the last one yesterday.

Great service. Enjoy getting my car services completed here. I have not had a bad experience here yet!

My experience with Royal Kia and Matt Ruiz couldnt have been better. From the moment we started looking at vehicles and contacting Royal, we were treated as family. Matt Ruiz was there to help with all of our needs, answer our questions, and make sure we got what we wanted and had a good experience. If youre looking for a vehicle, this is the place to go.

I have bought many new cars and had them serviced at this dealership. I have always rated them five star. They have always provided excellent service. But I was very disappointed in my visit yesterday. I took my vehicle in for an oil change and tire rotation. I know they changed the oil because it was new but I dont know about the rest of the service I paid for. I did not get an inspection checklist sheet showing the condition of items inspected like brakes and tires. They did not fill my windshield washer container. So Im not sure about the rest of the service I paid for. It is more expensive to get service at a dealership but it has always been worth the extra I pay knowing that everything is inspected, all the work is done right, and my vehicle is safe and ready to go. After my experience yesterday (12/17/2020) Im not sure.

Service department is great!!

I made an appointment to have my door handle replaced. I called three weeks in advance to set my appointment and gave them all my information. We drove 21/2 hours to be told ohh sorry we can’t help you we don’t have the part. When I told them it was bad business to do that to people the service person agreed but suggested we visit Tempe where they had the part for us. I called and spoke to the manager who told me they don’t carry parts to to fix everything that is something I understand and it’s why I made an appointment well in advance knowing I had to drive hours to get there. This is horrible service and I will never do business with the dealership again. They sent us packing with sorry can’t help you not even a let us help you by ordering the part and trying to earn our business back!

Commercial Parts was awesome. Very professional, had my parts ready when I arrived from Phoenix. Thanks guys, great job.

They bought my car. Lots of attentive people.

So far with my wife’s 2 KIA’s, one for a trunk cable issue and the other for a recall, the staff has been super nice and very helpful! Everyone has made sure we are taken care of properly!!

The very best car dealerships I have been to. Lets face it buying a vehicle is about as fun as getting a root canal but after searching for over a year & visiting several other dealerships in Tucson this one has them all beat. You begin with your salesperson & finish with them all in the same building. It was also refreshing not to have monies added on to my purchase after I made my decision or be lied to or given misleading information. They are truly a class act & treat all customers with a VIP treatment. I purchased a pre-owned vehicle but still received a full tank of gas, car wash & full body detailing of the vehicle inside & out. I rolled out of there feeling like I had purchased a new car. They go the extra miles needed to get you the best financing available & help guide you with the best options available for your financial situation. Class act and a must try even if you have not so great credit. Good luck!

Friendly staff, clean environment and no pressure sales

Great place. Great service.

Ive been here for service a few times and everyone is always so nice and helpful. They even help out with getting a ride back home if your car will be a while before its ready!

I do believe it is worth five stars people.

My experience here was very nice they were up front they lasson To what we could afford and also what we wanted nd also the gentleman Elijah was very helpful and nice I highly recommend him😊😀👍

Courteous sales staff, Jammie Pugh is the best; he made buying a car enjoyable. He understood my wants and I left with the car I wanted.Also a shout out to Royal Kia, they have the best prices with no extra add ones or gimmicks.

Lovely, friendly people. Wonderful service time after time. Fair pricing.

I had the best experience at royal kia at 4333 e speedway blvd Tucson az 85712My sales man was Juan Vazquez ⭐⭐⭐⭐⭐I highly reccomend him👍🏽He did whatever it took to get my deal done!Before going to royal kia I went to Larry h miller dodge ram on Columbus rd and they were saying I needed 7000 to get out of my trade and into a USED vehicleHowever when I went to royal kia I only had to put down 1600I traded in my 2011 bmw 328i and I now have a 2014 lexus is250 and I love it so so so much!Im so glad I didnt give up and went to royal kiaBecause now I have this awesome car !Make sure if you go to royal kia ASK FOR JUAN VASQUEZhe is super fast and straight to the point and will do his very best to get your deal done💜I was also given a dozen Roses when closing my deal that was a huge plus 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹I was also sent a super cool personalized video from juan thanking me for doing business with royal kia ⭐⭐⭐⭐⭐Royal kia is the best dealership Ive been to and i will gladly do business with them again !-Kasharra loughrey

Excellent buying experience. TJ is fantastic. Got the car I wanted

Royal kia and gil were the best. Great service and they took great care of us

Great experience. Harold Johnson is very professional and made our 2016 Ford Explorer XLT trade in nice and smooth. Drove off in a fully equipped 2013 Ford Escape Titanium in excellent conditions. Thanks to Harold!

Always professional proud to be Kia owner and doing business with them.

Had a wonderful overall experience at this dealership. The face of the experience was Krysta Valerio. She was very patient and easy-going throughout the whole time she was helping us. Very knowledgeable about all aspects of purchasing a vehicle. I went to multiple dealerships before getting to Royal Kia and everyone I worked with were unpleasant and pushy. Not Krysta. I will definitely be going back in the future. My wife and I got the car of our dreams and had a great experience throughout the whole process. Search no further if youre looking for a good dealership and sales representative to work with. Royal is the way to go!

Be very careful of the extra warranties they try to sell you. I bought one and really feel it was a waste of my money. as a single older women I dont have money to throw away. I was not explained properly what I was buying, and of course there is the fine print!

Excellent service dept. They take good care of my car, even if its as simple as checking my tire pressure.

Great staff and good service

They failed to complete half the service I paid for and then David Jones gave me double talk and was entirely condescending to me. Then he refused to complete the service because I had gotten frustrated with him.

RECOMMENDED! Stephanie was one of the best service reps I have had since having my Kia. She helped me out with ALL my account mix ups and got the job done. Have been coming here for 3 years now and always get GREAT service!

Not usually one to leave a bad review, but the service department is just the worst. Over the years I’ve kept trying, thinking it was just a few flukes, but it’s always the same. Everything from a 4 hour wait for an oil change, to doing work that wasn’t approved and surprising me with the bill, to cancelling an appointment when I show up for it... I’ve had so many headaches from this place I felt compelled to share.

Always top service 👌

My experience with Royal Kia was good from start to finish. I was looking for a highly rated, smaller car with all the safety features. Not only was my sales person, Rich, patient with my many test rides, but he was extremely knowledgeable about all the models I looked at. Having been a Toyota owner for many years, I was hesitant to branch out. But I didnt like Toyotas new designs so I shopped around. Royal Kia was my last stop, and I am now the happy owner of a 2020 Soul. Love it!!!

Car dealership is awesome, the car service center takes a while even on Saturday prepare to wait.

Jesus was friendly, and very helpful.Answered our questions and let us talk over things without interruptions or pressure.Jesus is a top knotch employee. We had a very wonderful buying experience because of him .

I was extremely happy with how both Sam and Gil helped me. They were accommodating, friendly, pleasant to talk with, and I got a car I love for a good price.

I schedule an appointment online 3pm. Matt my service advisor was very helpful in getting the necessary services for my vehicle. You may have to do some waiting after all as been a good service. Great place to do service when vehicle needs special services based on miles.

Lets just say, Ill always buy from Royal, and never ever at Jim Click. Everyone was professional and courteous and went above and beyond. And thats saying a lot cause I usually dont get this type of service, and Ive always demanded the best expectations whenever I buy anything. TJ was the greatest. I like how he put it, hes not a salesmen, he helps people. And truly, thats exactly what he did. I couldnt be more happier with the old-school style approach to treating people, and I will recommend this location to everyone asking. Good job Royal, and Thanks a million for going above and beyond for me. Respect!

I’ve bought a dozen or so new cars and this was the best experience of all. Working with Jammie Pugh was enjoyable and painless. He listened, was silent when need be, wasn’t pushy and just made the buying process stress free. Royal Kia’s sales force covers all the bases. From product knowledge to financing to warranty coverage, Jammie was our point-of-contact. Quick, clean and a great price on a new 2021 Kia Seltos EX. We’re Royal customers for life.

Really great experience. I didnt feel pressured or pushed into buying a car. They gave me the best deal they can offer with no down payment. I walked out of there fully satisfied with my 2020 Kia Sorento 🤗. Thank you for your help Juan!

I was very well taken care of Gil was great he really listened to what I wanted and came up with the car color I wanted,he didnt pressure me at all and kept in touch with me and answered all my questions.

Tom Rice and Beto... The best, absolutely, hands down, the best. 5th car from Royal Kia and Tom, and again, they did not disappoint. This is by far the best dealership with the best staff. I cannot say enough about them. Its an experience and friendliness you cannot get anywhere else!!! Trust me. As long as Kia keeps making great cars, they got a customer for life!

These guys at Royal KIA are AWESOME. I shopped all around the valley the beginning of this year all I was getting was 2-10k over MSRP, telling me KIA is not taking any orders, thats not true at all. I wasnt about to pay that so I started cold calling KIA dealerships around Az, 1st one I called was ROYAL KIA, they DO NOT put a premium on the Telluride, whatever the MSRP reads, that is what you pay, plus taxes of course. So the dealer and I ordered one on Aug 5th gave them $1000 deposit and I finally picked it up last Friday 2/26/2021. I worked with Jesus, Van and Jamie. These guys treat you like family. I would HIGHLY recommend ordering your Telluride from Royal KIA in Tucson

Smooth sailing.....great salesman and what kia offer on warranty great....

Jesus was great! Honest dealership and fair prices. Don’t get ripped off by Jim Click and their non negotiable dealer add-ons. You’ll literally save thousands on a new car by going to Royal instead

Weve used their service for years on all our cars, and just bought our second used car from their sales department. Absolutely stellar service, no games or high-pressure tactics. We are not car people, and Juan was very patient with all our questions. Always our #1 go-to when we need to buy a car. And for service too!

Have been a Royal customer for years and they have kept my 2012 Kia Soul running smooth since November 2012. Usually wash it when they are done with servicing.

IM SO GRATEFUL TO GOD IVE BEEN SEARCHING FOR AN SUV AND YAHOO GOD ALWAYS COMES THROUGH IN HIS TIMING I HAD A LITTLE PROBLEM WITH MY ROGUE TOOK IT IN THIS MORNING AWESOME CUSTOMER SERVICE GOT TAKING CARE OF AS SOON AS POSSIBLE VERY HAPPY CUSTOMER I AM ☺ I HIGHLY RECOMMEND OH DELICIOUS COFFEE THANK YOU ROYAL KIA 👍

A great place to deal with. No pressure in making deals

The whole experience was phenomenal. It was my first time buying a car here. I was in way over my head, Ruben Rivera was nothing but patient to me. I had two children with me. He did not only pay attention to me and my needs but them and their needs as well. As a father who loves his children I could not have been matched with a better representative. His heart is good and therefore my experience as well. Definitely recommend talking to Ruben Rivera and his support team if ever stopping by. Definitely worth it.

Great help lifetime drivetrain warranty on used cars. doesnt matter you can drive it a million miles and its covered from the engine to the rear end

I have never had such a positive experience either buying a vehicle or having it serviced. My buying experience was incredibly low pressure, I never felt like I HAD to buy something and they were so patient as I figured out what worked best. Then- when I arrived for my first service they went above and beyond. I was greeted right away, and was driven home in a courtesy vehicle by a very kind person (Gary?) who subsequently arranged for my vehicle to be brought to my home when it was finished. They were so understanding about my need to sleep (I work night shift) and patiently waited for my call without rushing me into being ready to receive it. I can’t recommend Royal Kia enough!

Awesome and helpful staff! Great and fast experience.

As a couple looking for a second reliable vehicle and going to other dealerships and the process there being hectic. T.J. Bjork at royal kia was an absolute pleasure to work with. He stayed with us throughout the entire process. He was very professional salesman and did not pressure us into getting a vehicle that we did not want. T.J. is an excellent employee and we will be back again in the future.

Best car buying experience I have ever had. I will never shop for cars anywhere else

One of the best experiences buying a new car.

Greatest waiting room in any dealership in Tucson. Theyre getting me an estimate!