I have used Phone Repair Pro several times over the past couple of years. They have always fixed our phones quickly and for less than other businesses in town. I needed to replace my phone and they were able to find exactly what I wanted and bring it to their store. I highly recommend bringing your iPhone repair needs to Erick. He will do you right!
Amazing customer service. They were able to fix my cracked phone in about an hour and I was able to buy an OtterBox, all at a reasonable price. I highly recommend coming here to get your phone fixed.
Erick was amazing! Best in Tyler! He was very honest and very nice and professional.
Great service, phone fixed less then an hour, and great quality! Recommend it!
I came in to get my iPhone screen fixed. It took maybe an hour to do. I was even given a discount in exchange for this review. I appreciate their help!!Came back again on 10/16/21 and still great service. Thank you all again!!
I went there about a good 2-3 weeks ago. Got my iPhone 11 screen repaired for around 130$ but I knew that was bad business. The first day I got it back I got a iPhone message saying “this is not a original iPhone screen” I called the store and they said it was fine, just different code. Took there word but it wasn’t true, a day later I was in my gallery and it zoomed out like a robot was in control . My screen blacks out and even the calibration was off, couldn’t even use my screen. And when I try to type it dosent let me sometimes . Don’t recommend this place.
I totally recommend this place, friendly staff and got my phone repair on the same day. Love it.
Man my man erick best in the business
I paid $150 and my phone still has the issue I brought it in for as well as new issues. I am too afraid to bring it back as I don’t want any additional problems to occur while they try to “fix” my phone, nor do I want to pay for these additional problems to not be fixed. I had to pay extra to replace my screen/charging port bc the home button wouldn’t work & it worked fine when I brought the phone in for a mic issue. Don’t go here.Update: within 2 days I had to purchase a new phone. My phone stopped charging, blew out 2 charging cords, the mic stopped working, the screen kept lifting up, almost came completely off, and the calibration was way off. The owner tried calling me because of this review BUT since my phone mic wasn’t working (again) & I was on the road traveling out of state I wasn’t able to even speak to him. When I went to ATT they looked at my phone and & asked if I tried doing the repairs myself.
Great customer service. Friendly and professional. Excellent prices.
This is an amazing business with phenomenal service. I had my touch screen laptop repaired and my smart phone.I really enjoyed getting to know the owner and his customer service rep Erick really enhanced my experience with personal service and product education.I can say that I would return and recommend others to visit.
I got my phone fixed back in April and came back to them to get my sons phone fixed but was in a time crunch. They got me all fixed up in less than 30 minutes! Highly recommend to anyone who is needing fast and good quality repairs!
They fixed my phone. Helped get me into a new one. And it was very time efficient. Great place
Very professional, very nice and kind, Eric was very helpful getting all of my stuff transferred for me !! All in all I would most definitely recommend anyone to phone repair pro .
Do NOT get your screen replaced here. It may be cheaper than other places, but in a couple months your screen will start glitching out and freeze up. It is worth it to go somewhere else and pay a little more so you don’t have to deal with a glitched out screen. I have never had an issue with a phone screen until this place replaced my cracked screen.
Excellent customer service and got it done quickly!
I was told I could take my business to ATT or Verizon by an employee. I have been doing business there since the store opened. So I did take my business elsewhere. Sorry for the loss of personal service.
Very quick, professional and helpful. My iPhone 11’s screen was destroyed and they got me fixed up and at the best price I could find!
I went to get my screen replaced on a galaxy a50, the replacement removed tons of screen space, didnt have a working thumb scanner, and was max 720p quality for a total of $143 spent. I took it back to get a factory replacement and all I had to pay was the difference between screens, fair, I guess. We are now up to $186. A couple of days go by and the pixels on the left side of the screen go out. So I take the phone back again to request another replacement. The kid said bring it back tomorrow so his boss can look at it. Well I havent put a screen protector on yet because I didnt want to waste one. Between yesterday and today, the screen got scratched. They are trying to convince me it has voided the warranty and that I will have to pay another fee to have it replaced. By now, I could have just bought a new phone and not have to deal with anymore hassle.
I came here to get my iPhone fixed after one of my family members recommended me to go here im glad i went here they have cheap prices and great customer service
This guy named Erick fixed my phone very professionally and under 20 minutes im surprised you wouldnt get this in any other repair places that i have went to
Fixed my phone in about 30 mins great service I highly recommend 🤣🤣🤣🤣
Phone Repair Pro is definitely an amazing place to get your phone fixed. Erick was extremely friendly, professional, and honest about my repair. I will be coming here for phone repairs from now on!
Customer service was great!! We went in to get a new I phone & Erick was just the person to go to! We were able to get a new phone & screen protector for a very reasonable price.
Location was easy to find and not far from the hospital. Service was very fast. He had the phone fixed within an hour.
Amazing services i highly recommend this place best in tyler
Extremely pleased and impressed with this place. Took my phone there to be repaired, very professional service. If you are needing work done on a cell phone or iPad, take it to Phone Repair PRO! They will take care of you. Good prices and great customer service!
Gentlemen was very nice to me and friendly.
They were quick, efficient, and professional. Highly recommend them.
I recently was in desperate need of a new phone. When I walked in I was greeted and helped by Erick. He was extremely helpful and kind. He had the exact phone I wanted and threw in a free phone case of my choice and screen protector. I will definitely be returning for all my future phone needs and my husband as well.
Great service, quick & very friendly.
He is a really nice guy and nice price for the repair and I will come back again
Erick did what 3 other places told me could not be done. I am so thankful. I will never do another insurance claim again. From now on, I will do all my phone repairs here. Thank you again.
Thanks for the good fast service and open on sunday.
Really professional, and nice quality work. Time efficient, and good prices. Highly recommend!
Great phone repair shop. Excellent customer service exceeded my expectations and good prices. Definitely 10/10
They were amazing and they helped me out with what I need, I would recommend anyone to come here if they need their phone repaired or even get a new one. I have bought phones with them before and never had a problem.
Very good service and they offer a military discount
Gratis place gratis with prices and work with all your wants and needs
Evertime I get my phone fix it’s work excellent great work
The repair man is super helpful & sweet ! got my boyfriends phone repaired real quick lol ! 😄
I had my iPhone11 Screen replaced and the screen started to fade and have issues for me. The screen had fading where it was still usable but very bleached and white. I wen in to see the shop and they said Thats not normal and wouldnt be caused by dropping or anything else. After research it seems like it may be a bad connection on the screen. Since My phone was 8 days out of warranty they wouldnt do anything. I can go down the street and they informed me that I will pay the same $200 and It will be warrantied for the life of me owning the phone from these kind of issue. Dont shop here when there are better shops that give better warranty.
Really nice people!! Awesome customer service!!
The staff was very professional and friendly. They helped me quickly and charged me $50 less than the repair store I originally went to. I highly recommend this location to anyone needing a phone repair. Exceptional service compared to other places I went to before.
Great prices and Erick is so kind and nice
Best quality in Tyler, go fw the boy Eric GREAT SERVICE faxxxx 🕺🏿
The sign said open at 9 but I got there at 9 and waited till 9:30 and they never opened
Great customer service.. Very helpful 😀
Erick is amazing go see him he’ll work with you and your needs!!!
The service was very good!
Great work very tactful and speedy reapair
I called a few days in advance to get pricing, when I arrived I was told a higher price. The new screen used has a very low quality and yellowish tint. All that aside I would of been happy to get along with life but now my phone is incredibly slow, it’s not the internet connection, it’s the phone (3 weeks old - purchased brand new). The lady working was rude and rushed me in and out. Sure I saved $20 from the competitor but in the end I’ll be replacing the entire phone. Won’t be back.
Amazing customer service ERICK was very kind and polite and before making me spend any money he advice me what was the best decision to do and how he was gonna repair it
Good customer service and quick when it comes to fixing your phone
Great service. Friendly owner and excellent prices!
Fast and friendly service!
Erick was very patient with me and answering all my questions would recommend best price in town 5/5
Nice fast repairs with good service 10/10
This guy is very honest. He just took care of me right away when I came in. I’ve change my iPhone 7 screen. And I loved the way he repaired it so quick and efficiently. Everybody in Tyler should be doing business with him.
Absolutely amazing company. The lady was so kind and knowledgeable. Bought a new phone for an amazing price. Love this place and will come here again!!
Kind and trustworthy people, I always go to them with my phone problems.
Best experience....was across the road at a different store and noticed the store front and was able to get mine and my friends phones screens fixed. This was the 4th store i tried with luck. Very chill reception area. Xoxo
Very helpful! The manger Jose is awesome! He has a very good staff . Check them out !
Bought phone 2 days ago and i payed cash. gave them all the money i had n they replaced it for a nice X-r thanks guys nobody would ever 😊✌🏼
Best shop in Tyler. Very nice and new shop. Excellent work and customer service. There was a misunderstanding on what exactly needed to be done to my phone. The owner and staff were quick to correct it and my phone is good as new now. Thanks guys! Keep it up!
This is the best repair place that I’ve ever dealt with. I have had multiple services done at this place they are always very nice, timely and professional and do high quality work. You got what you pay for. Very satisfied.
Best service Ive every had! Friendly staff and helpful! I shopped around and they hands down have the cheapest price and Ive never had a problem. I trust them enough I wouldnt go anywhere else to get my phone repaired or to buy chargers. Love them!
Best place to get your Phone fixed. Jose doesn’t charge unreasonable prices like other places that have charged 120 for an iPhone 7+. Gets the job done in 30-45 minutes. This will be my go to for any phone repair. Highly recommended!
By far the best in town. They are always happy to help and have affordable prices! I come in here often and they always make you feel comfortable while taking care of your phone.
They fixed the front and back of my iPhone 11 in just 1 day . Definitely recommend! :)
I would highly recommend this company because whatever Parts you need that day they can get it done the same day very useful
I highly recommend them to anyone trying to get their screen fixed! They’re fast and they have really good prices. I called around and another shop was going to charge me almost $40 more. They We’re super friendly and gave me a student discount!
Got my iPhone 6s screen replaced here today and it was great experience! I spoke with the owner and he was very friendly and welcoming. Also it was the best price around and done very quickly. Highly recommend this business!
Kind, knowledgeable, efficient. Got my daughters phone screen replaced in a very short period of time. Pricing was very reasonable. Highly recommend.
I have come to this place to repair the screen on my cell phone and they have been so nice and fast service!!! Recommend all the time!!!
Anyone who needs a repair done or just wants to get a new case, seriously, GO HERE! You can find a case for any style and the service is super fast! Eihridian is just completely awesome and goes out of her way to give you fantastic service. I won’t be going anywhere else.
Battery replacement on an iPhone 6 and it worked like new.
This place took such good care of us, even though they were about to close. They were super inexpensive, knowledgeable, and friendly. We had our IPad fixed here, we just had my daughters phone fixed here, and we will certainly be using them again!
The girl was very helpful and fixed my screen. Not from town, but I extremely recommend this store. Great prices, Great employees, Great hospitality.
Jose is very professional and has your phone fixed in such a quick and timely manner! I am surprise every time by how great his customer service is and the amazing quality job he does on my phone. My family will only use him and his shop.
Very good company. Owner is very fair.
Knowledgeable employees, with affordable, prompt, and high quality phone repair. I will be personally recommending them to friends and family after my experience.
Always super friendly and helpful. I have got my sons ipod and my phone fixed here. Highly recommend and is the only place I go to
Nice place with the best service. good prices and always trying to help you and make you feel comfortable. you can tell that your smartphone its in good hands.
Will highly recommend. Best repair shop in town! Always outstanding customer service and great prices.
Great prices, fast repairs and friendly staff! I have had bad experiences in the past, but they definitely took all the stress that comes with repairing a phone. Recommend to everyone!
Very fast and friendly people. Highly recommend to anyone who needs a phone repair.
The staff here are super helpful & make you feel at home! They have a nice waiting area & even gave me a free temper glass with my repair. Will definitely be coming to them for all my repairs.
I have had two screens replaced on my iPhone ex by the store in the last two months. The first replacement screen stopped working after a soft drop. The second screen turned green and will show nothing but a green screen after no damage. When I took him to get it replaced Shirley thinking it was a defect, the man working at the store would not except it or replace it or refund my money because he said he had significant wear and damage. The only thing that is wrong with the surface of the screen door with the phone if that didn’t have a small scratch on the screen from where I’ve had it stored for the past month waiting to get it fixed. Pinyan they are showing very cheap replacement parts that are not designed to last or anywhere equivalent to the original parts that iPhone has
I just got my phone Fixed and looks like new. I called around town and they have the best prices. Highly recommended!
I was extremely impressed with the knowledgeable and friendly staff, Eihridian was so helpful and went above and beyond to make sure my phone was fixed right and that I was satisfied. I had another phone repaired at a different iPhone repair shop in Tyler and their work was strongly lacking. I will definitely recommend IPhone Repair Pro.Hopefully I never have to get another screen repaired, but if I do I will definitely use this repair shop.
Great place, friendly staff. 5 stars.Luciano was great and very helpful.
Very courteous and fast service. I called several places and left messages for several repair shops. The ones that return my call said it would take 3 to 7 days to fix my phone and others even said it could not be fixed. Priced from $180 to $240. Spoke to Jose who said he could fix it in 20 to 40 min for $100. Actually it took him more like 10 min!! So impressed with the service i will defiantly use them for all of my phone repair.
Great customer service! Definitely recommend.
Very fast and super helpful! I had a phone that I thought was not repairable but they were able to fix it right away! Looks brand new!
Super awesome and friendly! They were extremely lucky with my screen going on correctly and made sure everything was working correctly! 10/10 recommend!
Eddie fixed my screen very quick & my phone is like brand new! The pricing is the best in Tyler & I wouldn’t want to take my phone anywhere else!
Excellent service! Went there with a broken phone within an hour of the store closing. They were able to repair it in about 30 minutes for a very reasonable price.
Friendly and Very fast service (less than 10 minutes to change two screen protectors on 2 i phones and purchase a case). Thanks so much Jose!