I found a couple Corollas on CarGurus. I just went by the lots and didnt contact through the CarGuru site so I couldnt review there.This is not a high pressure dealership with salesmen that hover, pressure you or try to up sell options or add ons.Very up front and honest. John was great! After my test drive I told him I was going to look at other cars, one at Toms, which I also reviewed. John didnt talk down Toms dealership or try to pressure me into buying. He made sure I had directions to the correct lot, as Toms has multiple locations.I came back and bought from John. Finished paperwork in about 30min. He even let us leave our other car on the lot so we didnt have to take 2 vehicles to run downtown.I would definitely buy from them again and recommend them to friends and family!
Awesome! Straight, forward & to the point. No haggle pricing, and just very good at what they do. I havent bought a car yet, but hope to in the near future. (when its available) 🙂👍🏼
Just purchased my new car there. I LOVE IT. And the customer care I received was amazing. Thanks so much guys!
Unfriendly, not helpful and most if not all the cars were damaged.
John Coffman is a great salesman, if you go to autoplex ask for John! He will set you up!
Best deal every on any used vehicle I have ever purchased. Friendly and professional staff.
Bought a Honda Pilot from them and the experience was great. They did not try and pressure us into anything at all. Everything was very low pressure and they truly wanted to help get us in a vehicle that fit our needs. Never once did they try to push anything on us that we did not want or need. After leaving the dealership happy, a few days later I called back because the battery died but I did not know it was the battery at the time. They walked me through what to do and offered to help in numerous ways. Will def be looking to Autoplex for future whips.
The guy was very honest. I was looking for a specific type of car and he was upfront about what he had. I didnt buy a vehicle but I was impressed by his knowledge and integrity to not try and pressure me into something that wasnt a good fit.
Appreciated good email communication with John before visiting the dealership and taking a test drive. Car was well-detailed and priced competitively. Pleased with our purchase. Thanks John and Urbandale Autoplex.
This was hands down the best car buying experience Ive ever had. I was skeptical of going to a smaller dealership, but I saw the google reviews and gave them a chance and I couldnt be happier.The salesman, Scott, was not pushy at all and was incredibly helpful. Ill be recommending Autoplex to everyone I know.We paid a fair price and they even filled up the tank without having to ask.
Great selection of cars, great prices, and great staff. Thought it would be a lot harder to get approved and financed but John made it easy. Will definitely be returning when I make my next purchase. Thanks a million times over John!!Update: traded in the vehicle I originally purchased for a car for better gas mileage. Yet again John went above and beyond expectations to do what he could for me. Still a great selection of used cars that are in really great condition and will last for many years. Dont hesitate to give John a call and check out their website for current inventory. Will continue doing business with them if I ever need a vehicle. Thanks again John!!
Great experience John is very helpful with the whole experience. Would highly recommend to anyone looking for a vehicle
Scott and John worked together as a dynamic duo to make our car buying process seamless! We had a special circumstance that required coordination with many people to get the job done in a professional manner. This was such a great experience especially since its hard to find nice people in todays time. Kindness goes a long way!Thank you, thank you, thank you!!!!
Had a wonderful experience working with Scott today. He really worked to ensure I was getting the best rate possible. Cant wait to go home in my new car!
I had a great experience working with Scott at Autoplex. It was my first time trying to get a loan for a car and he was very helpful in helping me do so and walking me through it. They offer quality cars with great prices. It took not even an entire day to trade in my car and go home with the vehicle I wanted. The experience was overall very easy and hassle free. Would definitely recommend to anyone looking to buy a car!
Great cars for a great price. Worked with John and Scott and had a wonderful experience. The process was easy and they were quick to help answer any questions or concerns that we had. Definitely recommend checking them out!
John was our salesman. I will say that I wish all car sales people were like John. No high-pressure hassle, no cheesy antics. He was very helpful, down-to-Earth, quick, and no-nonsense with the sale from the test drive, to the quick financing, to the keys in our hand. We werent really even aware of this place until my wife found a really sharp looking Mitsubishi Eclipse online with low miles, and it led us to this place. I would definitely recommend them for their reasonable prices and excellent service. Thanks again to John and Autoplex!
My sales man was Scott. He is a very nice person to begin with. He let me to test the car as much as I want. The car he showed is in a pretty good shape and I enjoy driving my new car. He walked me through all the steps patiently and diligently. I had a good deal with Autoplex company.
Great car buying experience! Worked with Scott, whom was absolutely wonderful. No pressure to buy, let us take our time, incredibly helpful, knowledgeable and friendly! Could not be more satisfied with our service. Would definitely return in the future.
Very very pleased with the service given, Scott was very helpful went the extra mile after my bad experience with Cars Inc. He even went as far as going as far as given me piece of mind with warranty coverage on my new ride. Love this place so glad a co-worker happened to refer me here. Next person needing a car should come here n ill be sure to refer them too.
As a customer with no credit history to speak of, Scott went above and beyond to get me approved for a loan, with very little down and on a very nice vehicle. Even after the sale, he has been helpful and present to answer questions and put my mind at ease. I refer all my friends and family members looking for excellent used vehicles to Autoplex.
We were referred by friend to Autoplex. Happy that we did. We bought a great car at a great price.Our salesman was Scott. He performed great customer service. We would recommend Autoplex to all of our friends!
I worked with Scott to buy a Jeep Grand Cherokee. He worked very hard to get me the payments I was looking for and gave me a great price for my trade in! I could tell he really wanted to do what was best for me and not what would make him the most money. While test driving the vehicle the tire pressure light came on and they replaced the sensor before letting us leave with it. We noticed some water leaking from the sunroof amd They checked out the lines and the seal and got the problem solved before we signed the paperwork. I would definitely recommend working with the guys here to buy a car.
I was very happy with the professional treatment I received from this dealership. I was never pressured or felt any aggressive sales tactics from my salesman Scott; so I would highly recommend everybody to this dealership due to my wonderful experience. I love my new 2010 Town and Country Van and the follow up after the sale from Scott was also appreciated and just further my high opinion of my buying from this dealership. Thank you for making car buying such a pleasant and stress free experience.
I bought a truck from them in June. They treated me very fair and went the extra mile to do the deal, from working late on weeknights to helping me after the sale, they were fair and honest. I would buy another vehicle from them. They have the right mindset of wanting to have you come back and also refer others. Scott was a great partner during the sale.
The salesperson I dealt with was Scott. He was very friendly, helpful, and patient during the entire vehicle buying process (I had my 1 year old child with me). The vehicle I purchased was already $3000 under retail value and I received a fair price for my trade in. They also offer a great warranty service contract you can purchase through ASC which has no deductible to use. Overall it was a easy vehicle buying experience and I would recommend them to my family and friends.
My boyfriend and I just purchased a truck from Autoplex Des Moines. Scott is a great salesman. I would highly recommend. He is very accommodating. He was willing to work around our schedules and stay late.
Scott was our salesman. He was friendly, courteous, and no-pressure; he even stayed late to wrap up the sale so we could take the car with us that night. We got an awesome car at a reasonable price. All around positive experience.
Straight forward and easy to work with. Bought a Honda Ridgeline and was very pleased with price (lower than others). John was my sales guy. Down to earth guy and very professional. I would buy from Autoplex again. Thanks again guys.
Scott was great to work with and very informative!! It was a smooth process and was very easy to work with. We will be recommending him to our friends and family! He wasnt pushy or salesmen type at all and was very personable and easy to talk to! Thanks a lot Scott!!
John, at Autoples went out of his way to, not only make our buying successful and stress free, but he also stayed late two nights in a row to work with us, as I was leaving 2 days later. We not only got an AWESOME car, but had a very pleasant experience. We would highly recommend John for your used. vehicle purchase! Thanks so much, John!
Looked around the lot, gentleman I talked with was friendly and helpful.
Amazing experience!!! Scott helped us find the vehicle we needed, worked with the financing to stay within our budget, patient and super helpful. I am completely satisfied with my experience and would recommend Scott at Autoplex to everyone looking for a vehicle.
John at Autoplex Des Moines was awesome! If you really need a vehicle, John will take care of you. Very courteous and professional! Definitely will recommend Autoplex!!
Scott was awesome. We just finished purchasing a car at Autoplex. He was very friendly and professional. He gave me a great deal on my new Honda. Thanks again Scott you rock!!!
A friend told me about Autoplex, glad she did. I got a great car at a great price. Scott was my salesman, he was super nice and gave me a 3 month warranty also. Thanks Scott
I saw a nice looking truck on Craigslist. So I went to Autoplex to look at it. It was nice not having a salesman attack me as I drove in. Scott was my salesman, he was pleasant to work with. I got a great truck at a great price. Thanks Scott.
Very snappy grumpy salesman. I started looking at a used car for my son and as soon as I said something about a few little chips in the paint to my son hadnt noticed the salesman yet he snapped at me with well must not be the car not be the car for you so I left.
Scott was very helpful in getting my husband and I the van we wanted. The overall customer service was phenomenal. I will definitely use him in my next car buy. Thank you Scott.
We had the pleasure of working with John while buying my new car, John was very honest and informative. We have had a few little things come up with the car and they jumped right on it and fixed it ! Very friendly and over all great experience! Thanks for all your help John !
They had a great selection of cars from which to chose. Scott was very flexible and patient with us test driving and checking out the vehicles. He didnt try to pressure us too hard to close the deal. He did make us an offer we couldnt refuse. We love our new RAV4!
Scott worked very hard(EVEN on his day off) and helped my husband and I get the truck that we had our mind set on. It was a tough road dealing with different loan companies but Scott didnt give up, and he ended up getting us an even better loan rate than our own bank we went through for our house! We are very greatful and very happy to be in the truck we had our mind on! Thanks Scott:)
Great customer service! I had John help me pick out a new car and he also joked around with my 3 year old while we were filling out all the paperwork. Definitely recommend this place for anyone looking for a vehicle!
Scott did a great job without pressuring us to buy. Very happy with the transaction. Small dealers are like small towns. They treat you like family.
These guys rock! They work together to help you with no hint of BS. Free 30 warranty with 50/50 labor on a 10 year old truck? Yes, please! Priced fairly, with a good variety of vehicles.
Just bought a 2005 Chevy Impala LS from Autoplex. Honestly, I couldnt say enough good things about the car, Autoplex, and John Coffman. I saw the Impala on craigslist and was amazed to find such a nice car with low miles and 1 owner for this price. I went to their website and sent an inquiry about the Impala at like 1 a.m. and John was calling me the next morning before they opened at 10 a.m. Right from the phone call I knew I had a real down-to-earth salesman who wasnt looking to pressure me into anything. That right there was enough for me to get real motivated about buying this car. I was able to take a nice test drive Friday after work and John and the other salesman, Scott were cool enough to hang out after their closing time to try and get me financed. Got approved that night and Saturday morning I was driving away with my new(gently used) sweet ride. I would highly recommend Autoplex if youre looking for some nice cars for truly fair asking prices. I have seen on their website that they have quite a few other 1 owner cars that are clean and well maintained with service records to prove. This all is coming from an ex certified Chevy service tech who dealt with the drama of dealerships for too many years. I had to leave the industry and was not looking forward to having to deal with it again. That was until I found Autoplex.
Highly recommended! Scott was great and gave us a great deal. Definitely will be coming back in the future for any vehicle needs!!
Had a great experience here with Scott. He was not overbearing or pushy. Very helpful, we have friends looking to buy and we recommend this place and him!
I traded my car in toward a 2011 Subaru Forester at Autoplex this week. I worked with Scott, he was great. No pressure, no bs, just straight forward and helpful. Id definitely recommend Autoplex to anyone looking for a nice used car.
Scott was most helpful. The price was reasonable. Im one happy customer!
Good car buying experience low pressure sales while providing the info I needed. I love the new truck. Thanks John C!
Just bought an awesome van for my family for a great price from John Coffman, out of all the dealerships we have been to he is by far the BEST and nicest salesmen I have met in my life! He actually cared about our best intrest. Very quick, easy going and very good to our son as well. :) Highly recommended going to see John :) thanks again for the great van!! Will definitely be recommending to our friends and family!
Staff was excellent to work with. They were very flexible with whole process, I.e. test drive, crawling around car, etc. Scott made it a great experience. Even got a warranty! Highly recommend Autoplex Des Moines!
Scott was awesome!!! Made the experience fun and enjoyable. Very happy with our new car!
Scott was great to work with. I believe he did the best he could to get me the most out of my trade in. And the dealership stuck by there word on all that they offered new tires. Thanks Autoplex!
I am 53 yrs young woman with 15 car purchases in my life. I have found the best salesman. No pressure, friendly, courteous, polite and very patient. Who worked diligently through 3 lenders to find me the best APR.He gave me an offer I couldn’t resist. Love my 2009 Honda CRV EXI highly recommend if you are in the market for a used vehicle go see Scott Danner @ Autoplex ofDes Moines
Scott and John were true professionals. They put me in the car I wanted and made purchasing extremely easy. I would recommend to everyone.
I bought a 2012 volkVolksw Jetta TDI yesterday. John was excellent. If you are looking for a great place to buy a vehicle for a very reasonable price please go see John. You wont be disappointed 😁.
John was incredibly friendly and helpful. Great salesperson to work with.
Scott was really nice. Great service! Ill recommend him to anyone, any day.Hes also very patient.
Had a great first time car buying experience with Scott. I recommend checking Autoplex out!
Smooth, no pressure sales process. No hidden fees or 4 square negotiation game, just honest price negotiation. Shout out to Jon for providing the no pressure environment and the great advice in getting duplicate keys and fobs.
Scott help me get a car. I didnt have the best finance situation but he got me financed with no co- signer. Great Customer service.
Fantastic experience. First time buyer and was worried about having a bad experience. However, I had John as my salesman and I couldnt have been any happier. I got the car I wanted at a price more reasonable than anywhere else in Des Moines. John was very professional and worked with me through the process. If there were more stars to give, I would do so.
Scott was very helpful and answered all our questions. He seemed very reliable and honest about the cars I was interested in. I had a good experience and would recommend Autoplex to others looking to buy!
JASON was very helpful and know his job very well. Great sales person
Traded my car off to get a 2001 Volkswagen Passat from Autoplex. After test driving the STOP coolant signal had been going off. They assured my they would check it out and make sure everything was okay before I purchased. I put all of my money into getting this car and even had to borrow money from my parents. The car seemed nice but the coolant problem came back and was very persistent. Soon after the MIL came on causing me to take it to a shop to be inspected. I now have to pay the shop 2,000 dollars for I was sold a car with a bad engine. Im 99% sure they were aware of the problem and led me to believe this was a good car. Just a fore warning for anyone looking to purchase from Autoplex. Maybe I should have been smart enough to take it to a mechanic first but Ive definitely learned my lesson for the future. Oh also after looking in my manual for the check engine light it had been circled from previous owner. BEWARE.
Scott was great to work with, I had a budget that I had to follow and they found a way to get me into the car I wanted. Great people.
Scott did an awesome job helping us today. We got a great deal on our lexus and a warrent that will make me feel safe going on our next trip. Thanks Scott for everything. We will be back for sure...Debbie and Chet Jackson
Scott was amazing and very helpful with finding us the perfect family car! Excellent service
Scott was great. Walked us through step by step. Easy transaction.
Bought my first car in over 10 years from Autoplex because of everything good that other reviews have said. John and Scott were friendly but not in a fake car salesman kinda way, and there was absolutely no pressure of selling. I think its because their lot us full of quality cars. I got my 2012 Scion XD for well below the kbb value. I would recommend you to check them out before making any decisions from another place.
Scott was great to work with, and is easy going. Recommend talking with Scott if you need a vehicle.
This is the best place to buy a vehicle Scott was the best at getting me into the truck that I absolutely wanted with a decent price..i would recommend this place to all my family and friends!!
We had a great experience buying our car. We knew what we wanted and it was fast and easy and we were very happy!
Just bought a car from Scott at autoplex and I had the best customer service there for a long while. I recommend this place for your next car.
Scott was easy to deal with got me in a car fast after my accedent and help us the whole way, highly recommend!!
The Sales specialist Scott was so helpful and friendly! When I walked in he had a good handshake and called me by name, which was nice showing he took an interest! They were willing to work with me on getting the car I wanted! I requested a brake light be fixed before purchase and it was done the next day! The process of completing the application online was fast and easy! Although this isnt a Major dealership( which Ive only bought cars from in the past ) I felt confident in the realability of the car or if something came up, they would assist me and not leave hanging. Anyway I will continue to suggest this place to others!!Side note: The Willis Lexus ; dad recently bought a car from there wouldnt even budge on an overpriced car ( they were friendly and attentive but still ) and Smart Honda was negotiating the car with me alllll day on the phone then had a buyer walk in and then the sales man was like oh we sold it and didnt even offer me anything else... Then Emailed the next day and when I said I was unhappy, he didnt even respond! Never going there again!
Scott got me approved on my first auto loan, good customer service and nice warranty option.
I brought a car at autoplex and was very well please with the service I received from a salemen name Scott he was patient and kind, keep up the great work Scott.
Had a great time. John a super salesman.
Scott was amazing to work with. Fast and efficient!! Highly recommend!!
I found the car on Craigslist so my husband, Newt, and I went to look at it. Our salesman, Scott, was very friendly and handled our purchase with ease. We love our car! Thank you, Scott!The Johnsons
Had Scott as a salesman, great gentleman to work with. Bought a 2014 Chevy 1500 off them.
Friendly and professional. No hard times here. Drove 2.5 hours to get here. Worth it.
Scott was great, prices were fair. Got me in a sweet new ride.
Excellent buying experience. Scott was the bomb. Highly recommend.
Scott was very helpful and did the best he could to make the car buying experience as easy as possible. Plus he bought some Girl Scout cookies from our daughter!
Bought nice vehicle from Scott. Very nice experience.
Great service, friendly & very helpful! Would recommend!
I had a great, no-pressure buying experience with John!
Bought a car from Autoplex. Excellent service and excellent prices! Ask for Scott
John is a great guy. I told him what car i was interested in & thats what he focused on. He was only worried about the car that i wanted. He wasnt trying to sell me every other on the lot. He also told me if he sold the car before i got out to see it that he would call & let me know. Unlike other car lots i went to. John took great care of me & he made sure everything on the car he sold me worked great. Thanks again John!!Sincerely A proud owner of a 2006 Cadillac Dts
Scott was super friendly and helped us get a great car for a great deal.
Easy to work with. Very knowledgeable and friendly
Very patient, great customer service. Not pushy at all.
Great vehicles and great prices. I worked with Scott and he went above and beyond to get me the truck I wanted
Scott was an awesome salesman........ he went the extra mile to make sure we drove away happy.
Had Scott as a salesman, great gentleman to work with.
This is our second car we bought from Scott. He has always treated us well.We would recommend Autoplex to anyone that wants a great deal on a used car!