The best. Alex Webb always takes his time with the 400 questions we have. He never acts like he has more important things to do. A true concierge of the car sales team at Stews. Drew, great as well in finance.
I am very happy with my entire experience at Stew Hansen. Everyone had a smile on their face and they were all so friendly and helpful to work with. They made my trade-in and car buying process easy and stress free. Eric the sales associate was very pleasant and truly cared, he always had my best interest in mind. Along with everyone else, that helped with the entire process. Also, It was nice to see and work with a few familiar faces from my last trade-in from 5 years ago. Corey and Emily sealed the deal, once again. Thanks Stew Hansen staff for your great customer service.
The staff at Stew Hansen’s Dodge is truly a one of a kind group!! Tim Tinkle was extremely helpful in every aspect of the purchase from the first time we meet I knew we would be friends!! Tim Wiebenga the finance guy was top notch! Did a tremendous job and I am pretty sure I made another friend for life in that office!Friends are the key!!
The Stew Hanson’s team was awesome. They truly went above and beyond to help us make our dream a reality. James from financing did a great job explaining the ins and outs of our loan, taking time to answer each and every question we had. Cj was awesome. His years of experience really shined. We told him what we needed as a family of 6 and in 30 minutes he put us in a car that took care of all of our needs! Thank you so much for all you guys do!!!
Dealing with Monte Carlson has been the best and easiest experience I have ever had when purchasing a vehicle. Mr. Carlson was very professional and catered to all of my family’s needs when picking out and purchasing our new vehicle. Mr. Carlson listened to us and helped guide us to our ultimate choice.The finance team was also great to work with and streamlined everything for us.
Heidi did an amazing job at helping me to find the perfect car that suited my needs. She was very kind and friendly and ultimately my experience at Stew Hansen was very positive!
At this point I am beyond frustrated with the whol Stew Hanson family of dealerships but in particular Stew Hansen Chrysler Jeep Dodge Ram FIAT has really pushed my buttons today. When we bought our van we had the dealer install a tow package. Almost immediately the wiring started failing but I figured it was the adapter so I just kept buying new adapters. After the last adapter “failed” after only a couple months I figured out the problem was on the van side after testing both trailers (I tow equipment trailers for two non-profit musical organizations). I took it back to the dealer since they installed it. $189 diagnostic fee—Highway robbery, but fine, that’s what I agreed to. After having the vehicle overnight they called and wanted $440 to replace the vehicle side wiring harness (diagnostic fee included). I told them that was too much and pointed out that I could get a whole new wiring system installed by U-Haul for $160.75 with a lifetime warranty. They wouldn’t budge. Not a way to earn repeat business. I encourage all of you to take your business elsewhere.UPDATE—10/2/2021– The service manager, Todd has been very responsive and we are working towards an amicable resolution.
Great place to buy a truck. Tim is a great salesman. Didnt try to push or rush the sale at all. Everyone that works there were friendly and helpful. They have my business now and will have it in the future.
Repairs were completed 2 days earlier than anticipated. And they cleaned the car inside and out before it was returned. Highly recommended.
Heidi was amazing! Great communication and knowledge!! Ask for Heidi if youre in the market for a new vehicle!!
Best repair shop I have ever used! Service was done super fast and quality was great !!
We were greeted while still in the parking lot by Tim, who listened to what I wanted in a new Ram Truck. I appreciate the way Tim approached gathering information as well as how he provided information to me.He was straightforward with the value of my current pickup as well and worked with me to offer a good deal on the new Ram pickup.Every step in the purchase process was smooth and stress free.Third pickup purchase from Stew Hansen. Obviously happy with this dealership.
Ive purchased several vehicles from Stew Hansen, both new and used. Always a great experience, and treated right. Im not such a fan on the service side as they are so busy all the time, however thats because they are such a high volume dealership.Anita Grgurich was awesome to work with, and I highly recommend working with her if your in the market for a new or used car.
Took car into collision center and was told it was completeGot there and after several thousand spent in repairs they failed to see a headlight indicator light on the panel.Friendly just need thoroughness.
Jessica was the best salesperson I have ever dealt with. She was patient, knowledgeable and willing to work for me. I will be back!! Great job.
My buying experience was flavored with patience and thorough salesmanship in Monte. He was by far the best salesperson I’ve purchased from and I’m glad I didn’t buy from that “other guy”. Great team of people! Love my new ride, thanks Monte!
Everyone was really friendly and went an extra mile to help with all of my needs. Lonnie was great! He was very up front with me about everything. He went an extra mile to help with all of needs and helped me find the perfect vehicle. Cory helped a lot also! I would definitely recommend the both of them to ANYONE! I love my car and I loved my experience. I left with a smile on my face and I will definitely be back in the future!
Highly recommend Joshua Wilson for a salesperson! This guy was on the ball from my initial online inquiry, was quick to get us pictures of a specific vehicle & answered all of our ridiculous questions making the buying experience great! Thanks again for all of your help, we greatly appreciate it!
Purchased my first vehicle through them and it was the best first experience ever. They made the whole process smooth and quick. I highly recommend them
Experience was outstanding. We found exactly what we wanted! Hansen staff was outstanding..very professional while making us feel right at home. We will recommend Stew Hansen to anyone looking for THE car. Thanks for making our dream car real!!
Received a call Saturday morning from Tim Tinkle about a vehicle we were looking at online. Stated if we are interested in the vehicle he could deliver it to us since my schedule is very hectic with work. Long story short, paperwork was done Monday morning, waiting for delivery today. Very excited to see vehicle. Service so far from all staff has been outstanding. I should also mention, we live 2 hours away.
I will never understand why anyone would buy a car anywhere else. They are amazing. Ryan in sales and Cory in finance were a dream to work with, as always. My last two cars have been purchased there and all my future one’s will be as well!!!! Whether it is sales, service or collision, they always treat me like I’m a big deal, and trust me… I’m not!
My salesman was Grant and he did a good job. He was well informed about the vehicles and made me feel comfortable during the process.
Great experience with Steven and sales staffProfessional and efficient process
Ryan S. was great and made the purchasing process quick and easy. Would definitely recommend him for any of your vehicle needs.
The service department was excellence. Love the friendly staff in the service department. Jordan was great for taking care of me. Love the video that they take and show you when they are doing the inspection of your car and the service tech Jon Le was performing my car inspection. They spotted a few nails in my tire and took care of it. On my way home I found another nail on my tire and I called them and they took care of that as well. I would recommend buying the oil change package, it is one heck of a deal since the synthetic oil is 89 dollars and the package is only 179 dollars and it is good for 2 years with 3 oil change.
First, I called Stew Hansen collision center at least 2 times myself to schedule an appointment. Each time I called, the receptionist lady told me someone from the center will contact me soon. However not a single phone call from this place. I had enough of this and complained to Farmers about this issue. Even an employee from Farmer couldn’t get nobody from collision center to contact me. He had to call the place at least twice. After the 5th attempt, someone from Stew Hansen called me.FINALLY!!!!!!
Quick and friendly service from the office to the shop. Partnership with insurance and rental companies made for an easy and convenient drop off/pick up. Was informed via text alerts the entire time. My jeep looked brand new again. Thank you for the OUTSTANDING service.
We had an excellent experience with Anita today! It was easy, fast, zero pressure, and we ending up buying exactly what I wanted. 100% recommended.
I very rarely write reviews for people but Alex Webb over at Stew Hansen has been the best salesperson Ive met and worked with at any car dealership. He was always very communicative and very frank with me. It also helps that he listened to me and took my car buying experience seriously. Much better than when I went to other dealers and got laughed out of the building. This resulted in a new factory order for a vehicle from Stews. Delivery was prompt considering the chip shortage and delays due to Covid. Pricing was fair to MSRP and whenever there was a small issue Alex would immediately be in touch with me so we could talk about it. Its very rare that I find a salesperson that I feel I can trust to get things done. Would highly recommend the guys over at Stews and especially Alex Webb.
We had a very good experience at Stew Hansens. Orlando our salesperson was very professional and accommodating. 5 stars.
Came from Oklahoma to buy my Jeep. They had the Jeep I wanted. Dealt with Bob over the phone, worked the deal, got on a plane, they picked me up the airport in the Jeep so I could test drive it back up the dealership. Did the paperwork and drove back to Oklahoma. Overall a great experience.
Excellent customer service and support through the vehicle purchase last night!! Thank you for making the purchase process as painless as possible. 😊
Working with Ryan Curtis at Stews was one of the easiest car buying experiences I have ever been through. Ryan is up front with you and very informative about what you are getting into. I highly recommend using Ryan at Stews for any if your car purchasing needs, thanks again Ryan!
Monti did an excellent job and would/will recommend him to friends and family. As well as others were nice, Merissa has been especially helpful.
Lonnie and the guys did an amazing job helping my dream come true of getting exactly what I wanted, a black Jeep Renegade with removable sun roof panels! It was the only one of its kind on the lot. I came from out of state with mom who actually purchased her Durango from the same awesome team of people. Thanks again so so much! I am so grateful for all you all have done. Excellent customer service!
Very professional and knowledgeable staff! Josh Wilson in the used car department was very easy to work with, very personable guy! Everything from viewing the vehicle to going through finance with William, it was a very easy and fast process.
I cant begin to explain how great our experience was. We had an issue with our Ram Ecodiesel that could have left us stranded for the weekend, but Matt and Dylan in the service department were able to squeeze us in and the mechanic found a simple repair to fix our problem (not big $$$). They were friendly and took the time to explain everything and ensure they had all of the details needed to diagnose the problem, even though I know we were messing their schedule up completely. I wished we lived closer, but a 5 hr ride just is not practical. Thank you to the team at Stew Hansen for being there. Keep up the great work!
Lonnie our salesman was very professional and made our car buying experience very smooth and easy. We purchased the new Jeep Grand Cherokee L Overland. Only had it a few hrs and we love it.
The staff was courteous and friendly. Our vehicle was repaired in a timely manner and we are very pleased with the workmanship. The vehicle looks brand new again!
From my initial inquiry to driving off the lot, Josh Wilson met or exceeded all of my expectations! He was attentive, knowledgeable, accommodating and friendly.... making this the easiest car buying experience ever! As for the rest of the staff, they were equally as enjoyable to work with, even making the typical price negotiations pain free. I will definitely be back when it’s time for our next car purchase! In the meantime, I wouldn’t hesitate for a moment to refer my friends and family to the dealership! Great job Stew Hansen 🙌🎉🚗
I have been doing business with Stew Hansens for many many years. They always treat me very well. And the past three vehicles I have work with Alex Webb, who has always been very very helpful for me. I always bring many friends and relatives out there when they are looking to purchase a vehicle also.
Very helpful! Cory Vandenbroke and Garrett Fisher were amazing and deserve the recognition!:)
I am buying a car. How much fun can that be? Almost as scary as going to the dentist. But these guys were good to work with and I think were fair to me.
Great experience. Dealt with salesperson and financial manager. Hassle free. No pressure environment. Treat customer great. Salesperson very thoroughly explained vehicle. And financial person was quick and efficient. Will buy all my vehicles here.
Worked with Elhadji, Scott Crowell and Andrew Taylor. All were exceptional and very knowledgeable/helpful. Highly recommend.
Horrible experience with trying to lease through here. The sales person immediately tried to say that leasing a palisade calligraphy would be a higher payment than buying it. Offered a ridiculous payment and when I stated I would put 3k more down only lowered the payment by $50 a month. The dealer showed no interest in trying to work with me in leasing. I contacted the general manager, but no response. 10 out of 10 for would not recommend
Stopped by to look at vehicles for my daughter. The salesman was low pressure yet very helpful.
I have been with Stew Hansens more than 15 years. I will NEVER go anywhere else. Not only the awesome vehicles, the staff there is the best and most friendly than any place I have been to.April
Excessively slow, dropped off at 10am and haven’t even done the oil change by 5pm. Also not looking at anything else I brought the truck in for. Just doing the oil change. Bringing it to them is suppose to be convenient but at 6-7 hour oil change is anything but that. This was a scheduled appointment as well not just a walk in. Seems like they bite off more than they can chew.
Great service on my Jeep Grand Cherokee 2018. Their department has kept the Cherokee in Top service condition. Fast kind courteous, a great value. This inspired me to Purchase my new 2021 Cherokee. Ask for Al D in Salesforce. Gave me another good Trade Value today.
Well informed experience. Recommend to anyone!
It was a great experience working with Oscar I have no complaint easy and quick no hassle
Ive been searching for a car for a while. Stew Hansen offered really good inventory. I was looking for either a new or a used car in almost new condition. I found a used vehicle that had what I wanted. The employees are very friendly and informed of their inventory. I was helped by Elhadji Thiandoum and he was wonderful. He was patience with me and listened to what I was looking for. The office employees were also great to worked with. I will recommed Stew Hansen to my friends and family.
This is the 2nd time in a year we have needed repair work to a vehicle due to impact with a deer!! Both times we brought the same vehicle to Stew Hansens and they did an excellent job in the complete process; from the initial quote, timeliness in getting the vehicle repaired, and the quality of the repair work to how the vehicle looked on the inside when the repair work was done. If I ever need repair work on a vehicle, regardless of the make of the vehicle, I will take it to Stew Hansens!!! Thanks!!
I was treated extremely well. Both the salesman and the sales manager spent time showing me features of the vehicle I bought. Everyone I worked with made me feel comfortable.
Horrible Business! Our experience with Stew Hansen’s was terrible. We had searched for weeks to find the exact truck we wanted. We contacted Stew Hansen’s because they had just that. We are from out of state. So we got everything together, contacted them before they even had the truck at the store, it was still in transit, and we started paperwork. The quoted us for our trade in and shared the financing options with us. We agreed to have our credit pulled and move forward. The BIG DAY ARRIVED. The truck came in we were sent a video of said truck they put it in there sold lot and we took the next day off from work. We wake up that morning and come to find out they had sold the truck the prior night at 9pm right out from underneath us. What does the dealership do.... try to sell us another truck. They did not want to admit there mistake to another person and left us out to take the hit. My fiancé and I are now left with a hit on our credit scores, no truck, no fixing the issue, and a horrible feeling for a company. This was a very unprofessional experience and I hope this would not happen to anyone else.
Staff was excellent, especially Eddie who went above and beyond to aid us in purchasing a pre-owned car from several states away. The process was fast and efficient, and we got a great car at a great price.
Thanks, Oscar, for going above and beyond to get this done. You always make the process simple.
My fourth purchase in 20 years here! Great service and care! Great vehicles! Bob McKeehan is great to work with!
Ryan is by far the best car salesman Ive ever dealt with. This was my 2nd vehicle that I have purchased from him and the service before, during, and after the sale is always top notch.Thank you for being great Ryan!
Every experience I have had at Stews has been exceptional with caring employees who listen to my concerns and take the time to explain to me whats going on with my vehicle. I have to give a huge shout out to Chip who has always taken care of me and I would recommend him to anyone looking for someone very knowledgeable and trustworthy! They always have breakfast fruit, coffee, comfy place to wait and of course a valet service!!! Thanks Stews:)
This is hands down the best team that ive ever worked with thanks to Tim Wiebenga and El Hadji Thiandoum for such awesome service!!
I’m extremely satisfied with my transaction with Stew Hansen. Garrett my salesman, was great to deal with and was very professional. Finance guy was also great to deal with. In and out in less than 10 mins...no joke!
I don’t feel like I got the best deal, they didn’t stand up for me
I am a first time car buyer at the ripe age of 42. Very apprehensive of getting a car. Not because I couldnt afford it but because the whole process scared me. Todd at stew Hanson was absolutely wonderful at calming me down. Showing me all my options when it comes to the car buying process. He made sure I was comfortable through every step. Corey the one who talks to the bank was also absolutely wonderful. Waiting to make sure I get the best intrest rate. Everyone on this lot was friendly, nice,inviting. I would recommend stew Hanson to everyone. Thank you stew Hanson for make a first time car buyer a very happy girl.
Stew Treptow and Andrew Taylor are Incredible! They took care of me like family. Put me in exactly what I wanted and in the price I wanted. Love my new Jeep and knowing they will always take care of me even after the sale. I cannot recommend these two gentlemen enough!
Joshua Wilson has been the most helpful and honest salesman. I would recommend him to anyone who is looking for a vehicle. The financing guys have been awesome through my whole ordeal and found me a vehicle that would fit my budget and found me something I would love and enjoy driving.
Car salesman was pleasant, not pushy, took time to explain the car. Pleasant experience . total time from start to finish 6 hours
Tim and Aaron were absolutely amazing. Best experience I’ve ever had buying any vehicle on the planet. 100/10 would recommend!
This is our 4th vehicle from them!! Ive never been happier with a dealership, they are amazing!! They have done everything to make sure we got into the perfect vehicle at the perfect time!! Thank you so much for once again making our week so much better!!!
Excellent professional service with helpful staff throughout the process and got the work done as planned and happy with the results!
Anita was so knowledgeable and so helpful! She made the buying process easy!
Best car buying experience I’ve ever had, hands down. Knowledgeable, friendly, professional staff made the process quick, painless, and easy. Highly recommend this dealership, go see Alex. He’s the best.
Todd and the rest of the staff were extremely helpful!
Great customer service and friendly people will do business with them again
Great quality of work combined with regular progress reports from the collision center manager made the whole experience excellent.
Ryan was awesome and made the experience great!! My wife was very pleased!!
Eric Ferra was a pleasure to work with in buying my truck. James Reynolds was very professional in handling all the paperwork, carefully explaining everything to me.Neither Eric or James were high pressure in the sales process.I would highly recommend anyone looking to buy a vehicle to check out Stew Hansens.
The whole experience was wonderful!! All my questions were answered and I was walked through everything step by step!!
Alex and Tim were amazing to work with, went above and beyond!!! Highly recommend!!!
Salesman was Monte. 5 star service. Aaron in finance was A1. Recommended for sure.
Great people to work with and gave me a fair deal on a new vehicle.
We have been to Stews for our last 4 cars. Great service all the way around. Our sales guy, Josh Wilson is fantastic, very thorough and knowledgeable. Aways a pleasure to talk to him.Thanks Josh
The ABSOLUTE BEST! I can not begin to say enough great things about Tim Tinkle and Cory VanDenBroeke. This will be the 2nd car in the last 12 months we have worked with Tim on. Tim is very much about quality over quantity with his clients. it is true Value when a sales men can tell you about the product and answer your questions without just reading off a window sticker. Cory helped us in the Finance office. Cory was very personable and had great attention to detail. I appreciate how through he was in explaining different options but never aggressive in his approach. I will not pass up an opportunity to refer these two. I look forward to working with them again in the future.
Orlando my salesman was very patient with showing me different jeeps and answering multiple questions. The whole crew was pleasant working with. Highly recommend Stew Hansen!
Josh wilson is awesome! Hes very friendly, polite and puts you first!. For being my 1st car buying experience id give more than 5 stars if possible. 110% recommend.
Staff was extremely helpful and polite through the entire process. They also made sure everything was laid out clearly and made sense every step of the way. Great first car buying experience. Highly recommend!
Very happy buying experience!!No pressure and easy to work with, we are very happy and really love our Gladiator Rubicon!! Thank you!
Stopped by to see if the collision center could get a decal off my Jeep that i had a ton of trouble getting off before as well as get a quote to get my door fixed (a bad dent from another car door hitting it). The guys came out, took the decal off in no time for free and I had a quote emailed in like an hour. Great team at the collision center and that’s why I bought my jeep from stew Hansen and plan on getting my next vehicle there too.
I have had horrible experiences with salesman and dealerships all around....until now. Ryan Curtis and James Reynolds made this the best experience I’ve ever had. When I initially expressed my interest in a specific car, Ryan had went out and taken several detailed walk around videos for me (since I couldn’t see it in person) he kept in constant contact, answered every question I had within minutes and was nothing but helpful. I flew over 1000 miles to get the car I’ve been searching for from them, they came and picked me up from the airport and brought me to them. James was so easy to work with, wasnt pushy like most finance managers and was so easy to talk to. It’s a shame these guys are so far away, I would be sending everyone I know to them and buying every future vehicle from them if I could.
In purchasing my truck I started the process via email. Josh my salesperson was prompt in responding and great to work with once I got to the dealership. After the deal was done and I went to the F&I department Cory continued the high standard and was great in getting me the best rate possible. I will be recommending Stew Hansen’s to my friends and family.
Anita the sales agent was wonderful to work with. She was very knowledgeable about the Jeep Renegade I ended up purchasing. Thank you.
Alex Webb is an extremely thorough and thoughtful salesman. He listened to what our needs were and found our family the right vehicle. He and Cory even stayed late during a snowstorm to help us finalize everything. We had a great experience here and will recommend Stew Hansen (and Alex) to anyone looking for their next vehicle!!!!
Good came in early in the morning with no appointment bad tire got me right in took care of me did a good job one complaint no cookies to eat
Customers vehicles are their second biggest investment most of the time. When folks have trouble with their cars or trucks they have no idea the difficulty involved with the extremely complex systems on todays vehicles. Not to mention that the customer has to talk to a service advisor, who has to interpret what they are talking about and then wright it down for a technician to read the concern, who then truly has to apply himself to diagnose the issue on a rolling 47 or so computer/module laden vehicle. So whats my point? I have bought 9 vehicles from Jerry Bill since 2011, not once have I left Stew Hansen Dodge with a doubt I was taken care of start to finish, Sales, Service, Parts department and Body Shop, all four departments have great people in them.
I was there today. Worst customer service. I waited 20 mins but no sales person came for help. I had to go ask for help. Finally sales guy came for help. He took us out to show other cars saying I get discount on the exact same car. I didn’t like it. As soon as I came in to see the car I was originally looking at it. They changed the price tag. I was sooo upset. Will never recommend this dealer to my friends and family.
Worked with Bob Dice, great experience. Very friendly, knowledgeable, listened to our needs and walked us through our options and showed us all the features of the new vehicle. Quick and easy process for all paperwork and for our trade.
Great personnel and great service!! Todd thr service manager is very honest and accomodating.