Great customer service! We were very impressed with how informative and knowledgeable the gentleman that helped us was. He answered all of our questions promptly and helped us find the perfect accessories for our new phones. Highly recommend!

There was some young guy in there called tad I think that helped me. He was very good with knowledge on the product and even offered me a great deal for a new line on my account with the phone being free. 100/10 recommend, ask for some guy name Ted.

I have visited the AT&T store at Whispering Creek location, what a waste of time. There is always a person that greets you at the door and is never knowledgeable or at the least able to make a suggestion to help with your problem. My go to store now is the AT&T store at Victoria Mall. I have been there twice this year, today being second time. Today a young man named Tad was very helpful by checking my phone and making several suggestions to help with my problem. The associates at this store are valuable to us the customers. Thank you again Tad.

Great customer experience, the staff is very knowledgeable in all devices and helped me get the right plan and phone for me. 10/10 would recommend.

Tadeo was great and profession real chill dude lots of positives vibes made me feel welcome nice young man wish the new generation were all like him have a good day

Great service by employees.

I purchased a new phone and watch from here. Was pretty happy with the way the way the transaction was going, but then the sales associates kept texting on her phone and arguing with someone (she was using voice to text on her watch so I could here it) because she was going to be late. This was awkward for me since I was the person she was helping. After about a week I get text saying Welcome to AT&T advantage. They added insurance to both my lines without asking. I decided I didn’t want to do business with them at this point. I returned the watch and had to pay the restocking fee which sucked and got zero remorse from the associate other then “sometimes the system does it”. Just a bad experience overall.

My visit to this location excellent. I didnt have to wait at all. Pete answered all my questions. With his knowledge I was able to get exactly what I was looking for at a very reasonable price. The store was well lit and clean. Friendly environment. I recommend AT&T.

Just high school kids that dont want to work.I bought a new phone from them and they refused to help me get it to work. I drove all over town trying to get a at&t store to help me. I took forever to find a store that actuallly takes care of their customers.

I really appreciate Manager Mr. Pete for calling us personally to correct any misunderstanding while doing business at this store thanks a lot for reaching out your care and concern about your customer made all the difference thanks a lot! From Louisiana To Texas 💜

Rachael was very patient with us and was very helpful, saved the day right before closing.

It took 2 hours and all my husbands pictures from his Samsung transferred over to my moms new iphone some how...I guess when my husband walked in it somehow transferred his pictures to my moms phone.My husbands said thats against the law to transfer photos and material from his phone without his permission.

Christian was very persistent in pursuing solutions for my new not working phone (purchased two months previously). Missing a star for the failed ATT tech support that eventually resulted in warranty call that compounded the frustration. But Christian was great! All stars are for Christian!

Yo my guy Steven knows what’s up! Best customer service hands down. 10/10 would recommend to a friend/family

Very helpful with my issues. Very knowledgeable and friendly. Great service

Amazing store and customer service. Always get everything I need done plus more quickly. Very knowledgeable staff!

Bethany and her associates are great to work with. Bethany was able to answer all my questions in a professional manner. I will recommend this store to all my friends.

Always a great experience, the staff is very knowledgeable and friendly. Will be definitely returning for all my AT&T needs.

Great customer service! They always take care of all my needs and save me money!

The staff is so courteous and friendly. The staff was very knowlegable about there products. The manager Bethany Reyes was very sweet and helpful. The staff insured I was getting the best service as well as the best products for me.

This store is such a great location. Friendly staff and always very knowledgeable. Answers all my questions. Professional and clean environment. This is the one to go to overall other AT&T retailers.

Incredible service! We were helped by Bethany. She was very knowledgeable, extremely helpful and kept a smile on her face the whole time.

Best service EVER!!! Everyone there is so courteous and tech savvy! The manager Bethany was so friendly and knowledgeable; she is awesome!

Conner did an awesome job helping me set up my phone. I didnt know anything walking in! Now Im a pro.

Lisette, Steven, and Ryan were all great!! Always a pleasure to do service with AT&T

Floored by the knowledge and willingness to help by ALL members at this location. They were helpful and very kind. I would reccomend this location to everyone.

Great convenience followed by great service. I’ll continue bringing my service to this location.

Amazing service by all the employees. They just know how to make you feel welcomed!

Great customer service. Manager very knowledgeable

Great customer service! The manager was very helpful and knowledgeable. Thank you Bethany!

I always enjoy going to this att store they are all very helpful especially Bethany Reyes she is always smiling and very polite Thanks you guys yall rock👊

Bethany and her crew are awesome!! They are always courteous and give the best customer service.

Great group of people!!! Nothing but a fun experience when I go into this store.

My experience on 5-4-2017 was that one salesman told me that if I bought a new IPhone, that I could get a IPad for $50Left for 1/2 hr to decide, and when I returned to purchase phone and $50 IPad, I got a new salesman. I told this salesman the special I was quoted, just 1/2 hr ago. And he said fine. So he goes to the back to see what color phones they have available, and when he returns, he says that in order to get the IPad at that price, they will need to order both the IPhone, and IPad. I say ok. So we pick out the color of phone I want, and then Isay, is that the IPad I will get, and he says yes, and ask me if I know anything about it. I say no, and he says well with phone purchase it will be $100I said, but both you and the other salesman said $50He says well that was before we ran out.What company runs a sale with no merchadise?What salesman, changes the price during the sale?Which he lost by the way, I was not giving my $$ to anyone whos wordchanged that fast.

Rachael has always helped me on my business account and will always come to her. Great store

Very pleasant personnel at the mall AT&T store.Very helpful and informative.

Customer service is awesome at this location! I never have to wait more than five mins at this location!

Called More The 7 Times! Phone Just Rings Then Plays A Busy Sound. How Can You Run A Business And Not Answer Phone Calls!

Very helpful and quickly responded to my inquiries. Glad to walk into a mall store and get prompt help.

Great service provided by the employees working here!

Very knowledgeable staff and very friendly as well!

The staff was so helpful when I had difficulty choose the phone I want. I am so happy I choose to go to Victoria Mall to get my phone from this store.

They were fast and friendly the girls helped me with all my questions

Always there to help! Love them!

Awesome customer service..

I has good Wifi

Every time I go in this store and ask for something they do not have it, asked for a sim, without asking me what size she said oh we dont carry some here, but its a communication store

Nothing they dont answer phone calls

No wait! No time to get everything I wanted!

Great customer service!!

Great service!

I was waited on by Bethany. The wait was short and she really knew her stuff. The whole store is a asset to the community.

Service sucks

Customer service sucks

Very professional!!!