I went in to buy a cheap set of tires for my truck. The tires I was looking at wasnt really made for trucks and was a low end tires. They upgraded me to a really nice set for the same price. That was really nice of them to do that. They didnt have to do it at all considering I was already set to buy the cheap ones. Great people working there, nice, friendly. If you want a nice set of tires for a Great price come here first before going to any other places.
The mechanics here are very informative, I had Timmy helping me out with my brake pads. Let me know what was going on with my car and very professional and very affordable prices. Definitely recommend coming here and definitely will be back.
Great service. Worked my truck in within a couple hours and got me back on the road quickly. You know those places were you wonder if they notice you? THIS IS NOT ONE OF THEM...they acknowledge you and they let you know theyre glad youre there. Would give them 10 stars if I could.
Lino and his team went out of their way to provide an amazing customer service experience for myself and family to help us with our unusual circumstances. I would highly recommend this company! They run their business with INTEGRITY! Thank You So Much!
Fast and friendly service at a reasonable price.
My experience at the Vista location was great. I ordered my tires when I called the call center. The tires came in but they were the wrong size. Lino, store manager called around and was able to find me better tires for the same price, and have them installed the same day. Kudos to him. I cant say the same thing about the call center.
Very friendly customer service. I made an appointment for a Saturday morning and they had my tires at the shop. They were short staffed but explained the situation. I didnt need my car back right away so I just told them to take their time. And you cant go wrong with the buy 3 get 1 free deal! I will go back when I put new tires on my truck.Lino and Tony were awesome!
Worst service in my life time award. On my way to store for breakfast supplies and saw my front driver tire had only 13 lbs of air I stopped to put air at my regular gas station and found a screw in the tire. Since I bought my tires recently at American Tire in Vista I immediately headed over to get it fixed. I pulled up by the front and was going to show them the screw. It took a while to find someone but he wasnt interested in looking at my tire at all. He pointed to several huge stacks of tires and said all those are ahead of you. I said I had an emergency as I had a flat. He said they all made an appointment and you will have to wait at least an hour and a half. There were no customers to be seen anywhere waiting. I never heard of planning ahead for a flat but I guess that was expected or wait for every tire order to be done before me. It was very hot out and I was already getting dehydrated from the sun so I left to find a friendlier shop. Tony could use some customer service skills. No one should be treated like that when faced with an emergency. I would not recommend this shop since they do not follow through with repairs when needed. I felt as a woman he treated me in a very demeaning way like something you would not expect today. He never approached it like he was going to help me he only continually emphasized I would have to wait for all the other orders ahead of me. I hope you get a wake up call Tony as that is not the way to treat your customers.
Extremely professional interaction with the GM at this location. Convenient location. Will be returning for future auto needs.
Came here because one of my tires had a slow leak. Very polite and professional crew. Didnt try any unnecessary upsells and took care of everything quickly. Would highly recommend!
Im new in the area and did not know where to go for tires. Friendly customer service. Very helpful. Got me in and out quick. I will recommend to friends. Thanks!!!!!
Amazing experience as always. 10/10 customer service & 10/10 vehicle service. Always my go to choice for a tire place, got a flat literally this morning from work and was in & out within 20 min tops. Also only paid the installation on a brand new tire saved me so much $$$
American Tire is doing an amazing service to the Vista community. I was able to get 4 new tires and alignment for a very very reasonable price. Plus they did their best to complete in a timely manner. Patience for quality is needed.
Outstanding experience! Very professional and thorough. My car drives like brand new. I will be taking all my vehicles here from now on. Thank you!
Went there for the first time...crew are very friendly and professional. Dropped off my toyota for a vrake job at 9am and was done at 1030 am...awesome work and price is reasonable...and they offer full service maintenance not just brakes and tires...
Oustanding customer service and value. Tony runs a great shop and the entire team goes above and beyond to create a great customer experience. This is my go to place now for all tire needs.
These new owners makes this place a great place to get your oil changed. My husband and I bought both are cars in, we just took turns so we didn’t have to wait there. They wore masks when I was there which was great 👍 also, I love how all the tacky posters from the old management were taken down, the office looks sleek and professional, great job you guys!!
Super nice and friendly I’m not sure if I paid to much but it seemed like they really wanted to help.
I took car in for set of tires without a appointment unaware it was going to take a few hours being busy they not only gave me a great price but a ride home they treated me like family instead of a customer me and my family will get work done knowhere else from now on. They were awesome
Been going here about a year now super efficient and friendly. New tires, oil changes, highly recommended.
The guys that were here are cool. But there was a disconnect with scheduling on yelp vs when I got there. I went to get new brake pads. Scheduling on yelp they quoted me 1hr and $150-175. I got there -- Now its 4hrs and $225 :/ came back after 3.5hrs and was told itd be at least 2hrs more :/Be prepared to spend the day w/o your car. Lol
Went here today day for the first time to get an oil change. Awesome experience. Cesar and his guys are great. Friendly, courteous and professional. They got me in and out of there quickly. And the best price around. This is my new place to get all my oil changes for all my vehicles. I will try them when I need tires also.
Cesar was very helpful.The only thing that wasn’t A+ is the two hour wait because they put a car a head of mine that showed up 30 minutes after me. I would still go back, they did a great job.
It was a great experience! Leno the general manager was very informative helpful and courteous He gave me a great price on 4 Michelin Tires! He was very concern of my safety I wanted to be sure I was good with the service, which I am. Tito, Daniel and Caid were great techicians and were all professional and skilled. I definitely would tell friends and family to go there and I definitely will return
Very helpful and patient! Got the tires I wanted and a fair price! I will buy here again for my other car!
Very quick and transparent service! I was seen right on my appointment time, very reasonable prices,, and everyone was very professional & friendly! Will definitely return here for my future tire needs, would recommend
Amazing service!! Was able to get my tire repaired quickly without issues!!
The best experience I have had in getting my tires changed. Great price, quick service, and honest work. Caesar was a great person to do business with.
ATD rotated and balanced my tires, free of charge, one year after installation. 👍👍👍
I scheduled an appointment for a tire rotation at 0830 on a Saturday. I showed up at 0900 (cuz honestly, who wants to get up before noon on a Saturday anyway). I checked in and apologized for my tardiness. Within 15 minutes, they had pulled my truck in, rotated the tires, and had me back on the road. No charge (i bought the lifetime free rotations and road hazard repair certificate at time of purchase in Fresno). Great deal on fantastic tires backed by excellent service.
Went in with an oil change coupon. Was told they were busy and that it would be a 3 hours. I had the time, so I waited (hung out with a friend). Realizing I left my house keys with them, I went back,. Here I was annoyed to find my paperwork and keys were still on the counter in the same spot as I had left them about 1.5 hours ago. So I grabbed my house key without talking to anyone. Whatever, maybe they will get to my car soon...Came back at 3.25 hour mark and my car still hasnt been seen, the annoying kicker is that my keys and paperwork were still on the counter
Great service. Everyone there is very knowledgeable. They were able to schedule and appointment and perform all the work same day. Will definitely bring my other vehicles here for alignment and tires.
Amazing place! Friendly staff and great prices, cant be beat. 🤩
This is a good shop, the guys do good work. Tires plus mechanical diagnosis, maintenance and repair.
Caesar was absolutely the bestCustomer service this day and age are hard to come by but Caesar from the beginning I recognized was all about pleasing his customersHe helped me get the look I wanted with my F150 getting lift wheels and tiresI would recommend Caesar and his team of professionals any day
No appointment, they got me out a little over an hour. Good service.
About six months ago I bought new wheels and tires from this place. Couple nights ago I picked up a S hook on the road and got a flat tire. I showed up this morning and Cesar took a look at everything, got my tire patched, aired up,torqued down all my wheels, checked the tire pressure on all four tires and sent me on my way. That’s the way service is supposed to be done! This guy and his team exemplified what customer service is about. I will most definitely do my business here.
What to say about this place. Well there busy if you don’t have a appointment. Is it worth your time and money? I say yes. Fast friendly service at a low cost. They got me in and out and I was able to get other quotes on other services they proved. Will definitely be coming back to get my vehicle serviced here soon. Thank you guys for the remarkable work you performed without digging deep into my pockets.
Thankful I found this spot. Very helpful & got the job done fast & perfect. Would highly recommended them to anyone.
Great customer service! They do more for less. Discount Tire wanted to charge me almost two and a half times the price for mount and balance of my new wheels and tires. I’ll be coming back to this place in the future.
Great experience. Got me in right away with a good price. Would definitely recommend them to anyone and I will definitely be coming back in the future.
Awesome customer service and prices 👍I highly recommend them for your vehicle needs.
Lino and the crew are the best. They are efficient and friendly. When my tires where going to take too long to deliver they went and picked them up. These guys have integrity and will do what it takes to get the work done right at a fair price.
Mike was awesome 😎! Treated me and my vehicle with care. The going price for all 4 tires and alignment was fair and aligned with his competitors. I just got nicer tires for the price!
Awesome customer service and work!
Pretty good prices and Guest service on point. The gentleman who greeted me went above and beyond.
Service was absolutely excellent and Cesar is an outstanding employee who I think deserves a raise the installer Jonathan was very knowledgeable and good too I had a very good experience and you will have my business for the rest of my life
Fantastic customer service. Honest and straightforward. The Mgr Lino is a Great person and goes above and beyond. Ironically we had bought tires here and then realized they have Oil Change and other services. I highly recommend this facility and Do Not kid about Anything pertaining to business. TY for your Great Service and kindness.
Super nice and great prices, just bought 4 new tires with warranty. Really satisfied with customer service and the service on my vehicle.
Recently had my GX460 aligned and new CV shaft installed. Work done was excellent and the price competitive. I had just installed a lift kit and the tech even took the time to re-torque the new UCAs, struts, and shock connections.
Bottom was old review but what happened that day. Change bc of the great customer service from the district manager. He helped get my refund quick and fast and was super nice and answered me quickly. 10/10 customer service from the distich manager.Worst place for tire installation and service. I ordered tires from simpletire and had them shipped their and I was scheduled at 12:00am I actually called that morning if I could come sooner the the guy said yes. I arrive at 10:11 3 hours later my car has not been moved or even looked at. I asked the manger when thr eta on when Ill get my car serviced and just said “ idk I can’t tell you we have to service all the cars that have been here”. But 4 of the 5 their was employees cars. And at 1:30ish almost 2 a lady showed up with her car 40-30 mins later her car is getting serviced. Then once my car actually get serviced and done my car was not aligned and I had to pay 174 for the labor but I’m simpletire yoy pay on the website and that’s it . You pay for the tires tax’s and installation and alignment. But I showed him and said that’s just put that their and was not gonna let me take my car without paying for something I already paid for . Finally left at 3:20 . 5 hours I spent in total and 3 and and half of that time was waiting to be serviced.
Lino from the Vista location is the man! Great customer service all around. Got a quote from a few other places. He matched and even beat them by adding hazard certs to all 5 of my tires. The guys at the shop were super helpful too. Cant wait to come back for more services. Cheers Leno and his guys! 🤙🏽
Ceasar and his crew did a great job. Fast and Friendly service. Will recommend to friends and family.
Very happy with all there services!
10/10 this place is family oriented and they always exceed expectations!!! Everyone deserves a raise for how hard these guys work!!
Great experience very professional and accommodating. The manager was very helpful and is running the place very well!
Leno and the guys there were very accommodating and thoroughly explained the best options for my vehicle. Got the necessary stuff to fix my car and I Got my tires replaced and a full alignment all in an hour. Will definitely be bring my car here if any other issues pop up!
They were straight to the point and really helped me out today with my brakes. Definitely will be coming here more often!
Great group of guys who are straightforward and patient with their customers, Im a second time repeat customer for Major Repairs and there isnt anyone I trust more around my truck. Every single one of their mechanics and managers are knowledgeable and honest and go out if their way to satisfy their customers, will always come back.
Call on Friday to make appointment for oil change and spoke with Mike.When I arrived Mike was ready and within 40 my car was readyGreat service and price and welcome to Vista
The call center was very courteous and helpful. Only thing is they miss quoted us on a couple items which raised our price and was explained to me once I brought my car in. Their prices beat out other big name tire centers that wont work with you at all. Overall a good experience.
My contact was with Ceasar.He was professional, courteous, and informed.A friendly and pleasant demeanorThere were some delays due to tire delivery.He was apologetic though it was not his fault.On innstallation day, he was shorthanded.He was running the shop and installing!Again, he was apologetic though not his fault.The rims needed a special unlocking tool.I had no idea but Ceasar did.He knew where to find it.I waited awhile but was very pleased.We had a discussion about the tires.The tires are excellent. I can tell the difference.Believe me l checked around.Bottom line... American Tire Depot -Vistahad the best tires at the lowest prices.I will and have recommended this outstandinglocal business and their employees.Especially Ceasar!!!
Cesar was helpful and inviting. I’ve been to the Vista location a number of times and they have access to a more diverse selection than other local competitors, specifically my go to brand, Toyo. Keep up the great work Cesar and team.
Epi was so helpful and friendly. I went in for a routine oil change and he was able to let me know about other repairs that needed to be done. I will definitely be back in the future
Great serviceFair pricesFast turn around
Super nice guys. Took great care of my car !!
Im sitting here trying to write this review and honestly Im just speechless at the amazing service I received from Lino at American Tire Depot. In this difficult and dark time in our world Lino was a bright spot and hope that this world is full of people who are kind, honest and full of integrity. I have always been afraid going to the mechanic as I have had my fair share of being overcharged, cheated on service and even lied to about repairs that were done; I feel like Ive found a mechanic I can rely on. My car is running smoothly and even looks cleaner then when I droped it off. You can be sure that I will be referring all my friends here. I am just so grateful and thankful for people like Lino.
Great service, got alignment and purchased tires at a Great price.
Great manager and great technicians. And also great service. Lynn Bowers
Great experience coming into this place, Great deal for top of the line wheels and alignment, overall well rounded in their field, Generous & quick
Great place to get your tires! Staff (Lino) is friendly & prices are great!! Ive always been so nervous to take my car in for any sort of maintenance (worried about being over charged because Im female), but that didnt happen here. Im so glad Ive finally found a great place for all my cars needs!
The guys here seemed really knowledgeable and where happy to help and answer any questions I had about my truck. Probably gonna be going back to get new tires from them as well!!
Great place to come and wait for hours and as a bonus get the car back with broken parts if only the staff would take a break from the bong and do work during work hours save yourself the time money and headach go somewhere esle
Customer service is great and staff was very nice. My experience was awesome and I will consider returning next time I need tires.
Absolutely the best tire buying experience ever. They actually listened to me. Give Steve and everyone else a raise.
Nice guys, they did it pretty much in the time they said they would.
Amazing service, In and out quickly
Excellent and friendly service. Definitely coming back again
I was experiencing quite the brake issues. I had glazed rotors, worn out pads, and worn out rotors making my car sound like a screaming banshee whenever I drove it. Some friends of mine recommended Vista Brake (now called American Tire Depot) and I gave them a call. Chris was courteous and answered all of my questions thoroughly. He informed me that the shop is in fact open on Saturdays from 8a-5p, which works well with my crazy student/full time work schedule. I took it in on a Saturday morning and they got it right in for a free diagnosis. Within an hour or two they called to give me the diagnosis and provided me with a quote that was within my budget. Chris was honest and understanding as he presented me with all of my options up front and let me decide what kind of work I wanted done. The techs are fantastic and I was delighted to learn that my car would be done the same day! A few hours later and I am no longer driving a wailing death trap. Honest, professional, respectful, and fast. I will be taking my car back for all of my auto needs!
Incredibly professional, hand torqued lugs and started them by hand, not something every tire shop takes the time to do. Great tires at a great price. Every one of my concerns were addressed. I would definitely recommend to anyone looking for tires at a good price with professional service.
Caesar was very friendly and professional. I will definitely be using them for my regular shop.
I had made an online appointment for 1pm, two days ago, but for some reason when I arrived it didn’t show up in their computer. But, they took me along with the customers already waiting for their work to be completed and I was back on the road within 2 hours. They kept me informed as to status during the wait. And, I was able to do some local shopping while waiting so it was a good experience. The gentleman that checked me in was very nice, professional and helpful.
We have been here about 4 times (good experience), on my last visit . It was unpleasant, the gentleman was obviously already in a bad mood, he wasnt helpful and also they denied the fact they have repaired a sensor that has failed days after the repair. Basically denying the fact they ever touched it. Im unable to locate our receipt. Im willing to adjust my review if the establishment makes it right. Until then i dont recommend using this shop.
Great experience! Lino was awsome and took great care of me. He explained everything and was enjoyable to work with. I definitely recommend this place if you want honest, reliable and hassle free service. He went above and beyond to help my friend with her situation as well even though she didn’t have an appointment and needed a service they didn’t even offer. I don’t plan on going anywhere else from now on.
Super rude, I had a flat tire and I walked in and was waiting for someone to help me out, there was two guys behind the desk, completely ignored me for 5 minutes then asked me very rudely if I needed anything. (Obviously I did) my tire was flat and I had my 3 y/o daughter with me it was super hot that day. I asked if they could change or patch my tire up. Some guy with glasses responded with “were pretty busy you’re going to have to wait” I said ok that’s fine when can you change it. He seriously said I’m not sure maybe tomorrow then continued talking to the other guy. Super rude I’m not sure how they have great reviews. They probably give discounts for them. It was a chubbier guy in glasses kinda bald.
Amazing work ethic and glad to have my service compared to other high rated places around. I came into get my fluids changed and got more out of it then I thought. Wanting to lift and give a new look to my Ram they hooked me up and made it extremely easy for me to get everything setup. Made all the calls and web searches and even fed me and got me a water literally hands down the best amazing service Ive ever had looked out and got me a great lift brand and a huge discount 👌 youd be making a mistake to not come here for your vehicle needs or upgrades!
The staff was nice. However, I made an appointment online roughly a week prior to my visit, and not only did they not have the tires I originally requested, much of the crew was at lunch, thus making my wait time longer than it needed to be.
Had all 4 tires replaced on my F250. Received excellent service and great pricing. Highly recommend!
Very professional business with great prices you wont find anywhere else. Will be using this shop again for my cars in the future !
Best place in Vista for all of your vehicle needs!
Best service Ive ever had. I would recommend them to everyone.
This establish was very professional. The shop was clean and they provided me with an accurate estimate within a reasonable amount of time. I would even recommend this auto shop to someone who needed their car fixed.
Great customer service and also less expensive than other places Ive taken my car to.
The team at American tire depot vista is amazing. They provided several quotes and options and when I provided the budget I could afford they instantly found the best deal possible for me. They are military friendly and all about assisting the customer. Can’t thank them enough, no one in Town came close to their price!
Mike, the Manager was awesome. He and his crew were very knowledgeable and they knowtheir stuff.My rotors and brake pads were installed and was back on the road in no time. Next timewill be an alignment since they offer the service.
Jose is the nicest guy around. He’ll help you out the best he can and makes great recommendations. Super personable and super fast! Only waited for 30 minutes for 2 new tires! Thanks!
Quick service, and friendly staff
I appreciate the wonderful service received and the tires too
Great service!
Great quick service! I needed a front end alignment on my Dodge pickup. They were quick and I was in and out in a very short time. I definitely will use American Tire Depot again!