I was treated with the utmost respect and truly felt appreciated for my business at BMW of Vista. Manuel Coslo, provided me with top notch service. He handled everything in a timely fashion and got everything handled under my warranty. Manuel your grade A for customer service! My experience has been great so far and hands down I will not shop anywhere else but there when it is time to get another vehicle. Sincerely, Jeremy Boone

The sales manager Anthony and sales rep Corey were absolutely the best part of BMW Vista. The experience could not have been made more effortless from a consumer perspective. BMW of Vista will be the first call I make for my next purchase.

Thank you so much. Your services personnel are the very best. Ramon and Vince especially. Hopefully the oil leak at the plastic upper valve cover is fixed correctly. I still have some odor( May be residual) but no smoke yet. Only drove it 5- miles so far. Being a 2017 BMW X4 didn’t expect to have this problem. BMW factory should correct this problem and put back metal valve covers . Plastic doesn’t work. After 37,500 miles would never expect this. Not BMW of Vista fault. James R.Lee

Awesome customer service! I visited this location to get my car serviced and was greeted by Joe. He was very helpful and informative. Joe went above & beyond to assist me and answer all of my questions!

A decent BMW store location. Physically, its on the smaller side and thus inventory seems smaller on the lot. A big plus is free courtesy washes and the paid ones are reasonable. Personally, (and everyone is entitled to their opinion) but hearing managers talk about Covid guidelines as jokes or complaining about amongst themselves while I was waiting for my car sort of put me off.

I love this shop. I’m always taken care of and my car receives the best care. Ramon goes the extra mile to provide me with amazing service. I appreciate BMW of Vista.

Jesse Great salesperson. He listens and helps find what you are looking for today.5 Stars

BMW Vista service department does an outstanding job. They are professional, honest and always communicate with me regarding the status of car. Great dealer to get your car serviced at!

Great friendly service! Hailey, Tom and Sal in finance were all great! I love my new car and I would definitely recommend BMW of Vista

Always the best experience Ramon IN THE SERVICE DEPT is amazing everything from a warm welcome to the perfect finish. You wont be disappointed. I was going to a different location in North county for years and I switched over due to lack of effort and errors constantly. I feel like I am a celebrity... seriously they really care they take care of your car and they take the time to spend with you that you need to talk about the issues there just 10 stars. SALES: They are all awesome. Corey Hayward was the real deal. I literally spent 8 hrs one day finding the perfect car, he found it and with the manager and team purchased the B6 Alpina BMW legit the most gorgeous car and this location IS 20 STARS. (we are super picky). you will love it here. like family. Our cars always look clean when we get them back and pleasant experience.

I contacted this dealership via an online message. Anthony Razzouki contacted me and long story short; after initially deciding not to purchase, I purchased 2022 Alpina B7. Everyone I interacted with did a great job. Very polite, profession and cordial. Anthony especially was quite engaging and humanistic. Very real, down to earth, understanding and took time to get to know me. This place is a class act. I have purchased from various premium dealerships over the years including BMW, Audi, Mercedes and Bentley. For me, these guys set the standard when it comes to the overall sales experience. Car was beautifully prepped and delivered to me. I never visited the dealership. All online and over the phone. I highly recommend this dealership and when in the market again; this place will be my first stop. While we still need to complete the admin portion of title work and licensing; Anthony called me yesterday on both and appears to be on top of it. The follow through has been extraordinary. High praises all around to everyone involved.

Yesterday, we brought our BMW for a brake check. While we were there, Ramon informed us that he saw some “feathering” on our tires that indicated they needed to be aligned. The cost was $250 for the alignment service. I asked if they were going to rotate the tires at the same time and was informed that they didn’t do that part, which I thought was strange. After we left I called Evan’s Tire who informed me that they did both alignment and rotation for $230. I called Ramon back to cancel the tire service and that’s when the conversation got interesting. First, he said that NOW, they COULD do the rotation but at an extra charge, which I declined. Then, he asked how much Evan’s charged. When I said $230, THEN, he could do both things for the same price. HE LIED UP FRONT AND GOT CAUGHT! If Ramon did this to senior customers, you can bet he has done it to whoever he thinks he can get away with it. We are shocked at this level of business ethics and will never trust this dealership again. It’s called price gouging, extortion or just plain unethical practices. Let the buyer beware! Ramon should have given us that price up front, not AFTER I confronted him with his competition. I wonder if he would like a salesman to do that to his to grandmother. Go find an honest mechanic somewhere else.

Customer service was great. Appreciate the efforts and attention given while my vehicle was being service. Joe was great, he is a true professional.

I received an oil change and brake check. However I asked for tires to be rotated; didn’t happen. And tire pressures were raised too high in 2 of my new Michelin tires.I received an estimate for brake pads on all 4 wheels and a great car wash.Great service from the maintenance desks as usual. I was offered transportation to and from the dealership but chose to wait until the car was serviced. The facility was super clean and free coffee was great.Dave S

Service was great and excellent. Especially Sandra who was working on service department was very kind and very professional. Thanks for great service.I was very happy.

They honestly got me good! This dealer ship is horrible they make so many promised they cant even keep. I wont name people but shoutout to the selling manger! You need to learn how to communicate with people better. Dont go to BMW OF VISTA. Sold me a car with a lot of problems.

I brought my M5 in last week for multiple concerns and am happy to say all issues were addressed with the help of my Service Advisor Manuel. He was helpful and kept in touch through the process. I added a full detail at the conclusion of the service and Im so glad I did. The car looks and runs great!

Mortoza Mohammadi was my sales representative. He made the experience of buying my new to me Toyota Highlander a great one. It was painless and quick. I had to have my young children with me during the purchase and he put effort into entertaining them while we did paperwork. Great experience!

We bought a truck from BMW of Vista and they were great!!! We live in Arizona so we worked the deal over the phone/email with Mark Alcatraz. He was awesome and patient! There was no sense of being pressured throughout the process and it went as smooth as possible for the situation. The finance department was also very good and worked for us! I would highly recommend them!

The Service and Care BMW of Vista has provided is incredible. I drive from Encinitas to Vista because the service and trust i have in my service representative and the quality of the work from the mechanics are first class.

Amazing service. This is my third BMW. I like the car. The reason I return is based on the attention and quality of the service department. Brian Chartier is patient, understanding and thorough. I appreciate that I am treated with respect and he is on top of repairs and maintenance. Less thinking for me. I am not a car person.

Purchased vehicle on a Sunday, I guess that must be a bad day to make a vehicle purchase. First, waited 3-hours to get to talk to the Finance Dept, second, I was told that the vehicle would be detailed. When the car came from detail it looked like a bunch of second graders cleaned the car.I brought the vehicle back to BMW of Vista on Monday and they re-detailed the car and did a decent job (just an ok job). All-in-all the purchase process gets a passing grade of a C- (3-stars). Very happy with the vehicle though, and the purchase price (no haggle) was Fair not great but a Fair price.

Everyone in there is super attentive, the lady that helped me out was knowledgeable. She helped me get a rental until my car was done with no problem. Everything went smooth. Great customer service, definitely recommend it.

I bought my 3 series from Alex T at BMW of Vista. It was such a positive experience, I have bought 15-20 new cars from different dealerships in my life and this was by far the best experience I’ve ever had. All the employees were friendly, helpful and no pressure. I loved working with Alex and would highly recommend anyone looking to buy a BMW to go to BMW of Vista to buy their next car.

Went in for a oil change for its regular check up. Only to find a turbo coolant hose was leaking. Manuel did an amazing job on finding the issue and making the best of it. Couldn’t be happier with customer service. Regular check ups, easy, and friendly.

An amazing experience with the best service by Ryan Bowlan! Ryan made the process simple, was very conscious of our price range, didnt bring any hidden fees and provided all the guidance we needed to complete our purchase on the spot. He provided very easy to understand options for cash vs. financing vs. leasing (as we were undecided) and walked us through all the requirements (including how to get car insurance on a Sunday afternoon!). He took the time to show us all the extra perks of the car once we bought it.

Ramon from the service department did an amazing job. He helped schedule the work, got everything checked out timely, and made sure to coordinate both my pick up and drop off to and from the dealership. Overall great experience.

Very disappointing experience with BMW Vista service. I had an 04 BMW that service was less than stellar at this shop and I thought I would give the Vista store another chance. The shop is closer to me but the service is not what I expect. I brought the car in for an oil change and brake fluid change. There were 2 outstanding recalls on the car. I did opt to have the recalls completed however I did not understand that comforts I was used to would be deleted from the car. The recall was for the door latches and when that was completed, the electric/power opening feature of the car was removed.The drivers side door handle does not operate properly but the door was able to open prior to the power open feature being removed.I also wasnt made aware of bushings that needed replacement in the suspension but was made aware of the repair of $1200 for the door handle that isnt working properly. Shouldnt safety be first?The tech that performed the service on the car did not respect my vehicle. Although it is an 06 750li, it should still be treated with care. The tech must have played the radio for extended periods of time while working on the car as the battery came back almost completely discharged. It was only at 30% and had been charged to 100% about 4 weeks prior to my service visit. I could tell that at one point the tech must have had to jump the vehicle to start it as the protective cover from the positive terminal under the hood was removed and not replaced.The tech must also be unfamiliar with how to service a BMW as when the door panels were removed from the car, the battery was not disconnected and now there is an airbag fault light in the car.Due to one of the recalls, the programming was removed from the vehicle and the vehicle will have to be reprogrammed. The windows no longer roll up with the key fob and the trunk no longer closes with the key fob either. The shop foreman told me that this is not factory programming so it couldnt be returned to the car. This is misinformation as the loaner car and another friends BMW perform the roll up/closing action with the key fob.The trunk also doesnt open as smoothly as it did prior to bringing it in for service. The hood struts also appear to be weakened from having the hood open for an extended period of time.I like not having to work on my own car however Im not sure I have an alternative given the poor experience from BMW of Vista.I also expect that my car doesnt receive scratches from getting serviced.I love my older BMW but do not even like the service provided at BMW of Vista.

We (mainly my wife whom this was for), spent a considerable amount of time researching and comparing vehicles.Once she found the one, we evaluated the price, options and location and everything was in-line with our hopes and expectations. An appointment was made, and we received a follow-up call from the Manager shortly before our appointment to ensure that all was in order.Our experience with Alex and ultimately Steve was great, there was no pressure, and we left that night in a CPO vehicle that looks practically brand new inside and out! A very few touch items were in order, and there was never any question, we just scheduled it with service and they took the best care of us and completed everything without cost or issue.Well done BMW of Vista!

I’ve been coming here since 2016 when I got my brand new X3! The customer service here is spectacular and they always make you feel like family. I’ve always serviced my car here and always feel assured that the work is going to be done correctly. Last service I had was with Ramon and he made all the suggestions that needed to get done, he really took the time to explain and even offered me some specials they had going on. I drove my car to LA after all the work had been done and felt safe knowing it was properly done! I absolutely love my X3!

Wonderful place! They really helped me get my very first car and went above and beyond to do so! Thank you so much for all the help.

From when we arrived at Vista BMW until I drove out with my new car the experience was impeccable. Alex T was ver professional, and straightforward. Going back when I am ready for my next car.

I purchased my ultimate driving machine from BMW OF VISTA and from the first moment on the premises I felt welcomed and my business was appreciated. I purchased the extended warranty and I have had an absolutely wonderful experience here. The staff is friendly, courteous, professional and expedient

The entire team at BMW Vista is great! I worked with Corey (sales), Anthony (sales), Joe (service), Gloria (parts), and they all helped make my experience memorable! I’m so grateful for this crew and will definitely be back for my next car from here for sure! It was my second time working with Anthony and both experiences were equally awesome! Thank you BMW of VISTA!!! Best BMW dealership in SoCal! See you again when my lease is up!

Had a great experience with Haley and Michael who were great sales associates, Anthony the sales manager was helpful and accommodating. They have a great selection of vehicles considering the average dealerships lack of inventory, Id gladly recommend you check them out if in the market for a new or used vehicle.

Super nice, unfortunately cant off service/maintenance contract on 15 X1 with only 58k mi on it. Kinda bummed, will probably buy the extended warranty because two major repairs and it is covered. Dont put that many miles on it, maybe 3k a year so will think about that.

I’ve been going to BMW of Vista for years even though I now live in Orange County- they are the best group of sales and service teams I’ve ever encountered- Corey Hayward in sales is my rep and he made my deal happen and put me in the car I asked for without hassle or games- Brae in service always accommodates my requests at the last minute and I will only work with this team- the GM reached out to me and followed up after I got my new car as well. Call Corey in sales, as he’s a true professional and gets it done, all with the luxury BMW experience.

Mo was an an outstanding sales rep. It didn’t even seem like he was a sales person at all. It felt more like a friend who was helping me get into the car that was right for me. I went in not really to buy a car, but More so just to browse and see what could be my next car in a few months. He gave such amazing customer service and made me feel comfortable the entire time. He was open to letting me drive any vehicle so I can test the waters on them and see what would best fit my needs. After I found the right one, he went out of his way to pick up the car for me which was the best service ever. I was extremely happy with the service and also purchase of a perfect car. Morgan from finance was also amazing! She was so sweet and kept things moving fairly quickly for me. When I called her a few days later with some questions, she knew exactly who I was and was able to assist immediately. The two combo of people made my experience a wonderful one.

I bought my car from BMW of Vista in December of 2020 with Sal. Very helpful and professional, not your typical pushy car salesman. I returned recently for a routine service and worked with Ramon. Ramon is EXCELLENT in customer service and made my sister and I feel very welcome. He was very patient, answering all my questions is the most calm and polite manner. I will continue to make the drive from La Jolla to Vista for all of my service appts. Thanks Ramon. You are the best!

Buddy of mine always talked about this Dealership. He came back and bought an X5.Highly recommend. Very knowledgeable parts experts. Young lady who works in parts really helped me out. Also beautiful cars!!!!

This has been the best dealership I’ve ever used for any make car I’ve owned. A solid group of employees that care. They do what they say and complete it in a timely manner. Beyond anything else they want to make sure my car can stay on the road trouble free. Way to go Brian…

Was a great experience purchasing a pre owned car hassle free and great staff and showroom. However the finance guy tries to sneakingly add another year onto the contract to add service packages and “keep the payment low” for such a highly rated dealer I expect shady things like this to not happen but I guess not READ ALL fine print and things you are signing here.

Dealership automatically scheduled my recall servicing and gave a complimentary inspection which I scheduled at the same time. I decided to wait for the servicing, but the servicing was going to take longer than expected so Brian, my servicing rep, arranged for a loaner car on the spot. Really great service and care at this dealership, and I love their waiting room!

It was my first time going to this dealership for service. I worked with Joe and everything went smoothly. Im very pleased with the service and treatment I had received.

Always excellent service, very timely. Courteous staff always eager to help

My service advisor, Joe, was great! I felt very well taken care of and he went out of his way to make sure that everything was address during my service.

I’ve bought bmw’s at other dealers before and have always run into minor issues or delays when it comes to the buying a new car …However My purchasing experience this time was greatly attentive, they gave me excellent customer service & quick Financing / best deal possible for the vehicle I wanted . The entire team at BMW vista was superb and I highly recommend shopping for your next car with them 👍🏻

BMW of Vista provided a great buying experience for myself and my wife.Jesse A. and Tom M. were the core contributors to that experience. Jesse on the sales side and Tom on the finance side. This is my wifes first BMW and she loves her new car as it has all the features in the car that she was looking for. I am thankful to the team at BMW vista for the experience and especially grateful to both Tom and Jesse, who treated us like family and took care of us really well. Thank you all and keep up the amazing work.

Took my car in to the service department to get a multi point inspection. Brian helped me out and I couldn’t have asked for a better experience. He was very thorough and communicative on what needed to be fixed. Excellent service thanks!

Manuel at the service department was outstanding. He knows his stuff, a complete expert. If you want your bmw to stay immaculate id recommend BMW of Vista. Prompt service and clear communication. Loved it.

The service was uneventful. It means that everything was taken care of and I recommend to other BMW owners this reliable and professional team. Ramon did an exceptional job and gave a list of items to be considered at the next service.

BMW of Vista will go above and beyond customer service in all departments, incredible place for buying a new car or getting service or just a few things from the parts department, a very class act top notch, thank you, Steve Day

Ramon at BMW Vista was very helpful and helped resolve my break light service issue professionally.

That had to be the single most painless...actually enjoyable service I have ever had. I drive out of my way to go to Vista because its such a nice drive along the ocean and the employees are great. Sal was the opposite of a car salesman cliché when I bought my car and Brian, whom I always ask for specifically, is such a chill and genuine guy. He gave me a new loner BMW so I could go grab lunch by the beach. Theyre also BMW enthusiasts like I am so it feels more fun than transactional and I get to pick their brains a bit.

One of the easiest deals Ive made at a dealership. Alexis, our sales rep, was very helpful and fully transparent with us. The finance manager was great too. Thank you for making the BMW experience exceptional.

My husband and I took my 2011 328i in for service and I was given an x1 to drive as a loaner and fell in love with it. Then when we were looking at Vista BMW, we met Mortoza (Mo) who was the nicest sales representative that we’ve ever encountered! Mo found the perfect x1 for me! It’s so elegant and he was so helpful without being pushy or pressuring us to purchase the car. It was the best car buying experience my husband and I have ever had. If you’re looking for an affordable and well built and elegant SVU stop by Vista BMW and ask for Mo!!

Absolutely SUPERB service from start to finish!Big thank you to WILLIE (client advisor) for all the knowledge and patience in my purchase (FREAKING LOVE MY DRIVES NOW).THE SALES STAFF was clear and consistent in ensuring I walked out happy.LOAN PROCESSING was excellent as well!! At no time did I feel preferred to get this or that. You took time to explain and compare #s (not pushy at all!).This is the best BMW dealership Ive been to!

Thrilled with the service from Jesse James. Ask for him by name! Got a great deal and he helped me with my trade-in. Very pleasant dealership as well. Great vibe to the whole culture.

I wanted to shout out to Ramon for being a great communicator.I dropped off my 3 series for a water pump issue. Ramon did a great job communicating the progress about my car including an additional radiator issue which caused a delay in delivering the car.Not only he gave me a peace of mind that my car will be fully inspected and ready to go when fixed, he also saved me from driving a 2 hour trip in the afternoon traffic.Great job Ramon and keep up the good work!

Very pleased Joe is back with the Best BMW Team on the planet. I simply don’t want to discuss any issues with my vehicle with anyone else, anywhere! Thanks, Brother and welcome back!

Overall, great experience. Mo was fantastic and went the extra the mile for us. We are very happy with our new car!

I had an overall pleasant experience at BMW Vista. Michael and Mark were easy to work with, informative, and personable.I did have a hiccup during the final financing phase, as I was made to believe that I would not receive complimentary oil/vehicle checks without adding on the extra coverage. Kind of a bummer to get home and read that this was not the case, especially since I explicitly asked about it.

I was helped by Jesse - Sales and Sal - Finance. Both were absolutely fantastic! They talked with me to make sure that I was happy with what I was buying and that the price was comfortable for me. They even stayed late that day to make sure all my questions were answered. I highly recommend this dealership. Im so happy with my Beamer! 🚙

Joe Amrikhas, Service Manager, BMW Vista, performed excellently while overseeing the maintenance of my 2017 X5 on 08/31/21. If I were grading his performance on a scale of 1-10, I would give him a 10. I have a choice as to where Ill bring in either of my two BMWs for maintenance. After working with Joe for the first time, my future choice will be BMW Vista.

I have another BMW dealer closer to me but I drive the extra distance to get exceptional service at Vista BMW!

I wish I could give a zero star!A month ago I made a deposit of $5000 to reserve a car that in-transit. But today they told me they cant find the car in their system. They dont even tell me that they cant get the car for me until I asked them! If I dont ask, who knows how long I would wait and then turn out the car no longer exists.

Amazing customer service which is few and far between these days. Am extremely impressed. Brian was very prompt and thorough with explaining the issues at hand. Will definitely be my go-to service center for my X6 and all my BMW needs moving forward. Thank you!

My experience with the BMW of Vista service department has always been top notch. Its always first class and I always felt taken care of. The absolute A-Lister is Kassandra Kinsey. She is always going out of her way to find you the best deals and does her best to find a good loaner car when needed. I trust her and the team with my M3. I would recommend her and the entire team to anyone! Top Notch!

BMW Vista to the rescue again. I’ve had 2 emergency fixes over the past 2 years and each time, with no notice or appointment, I’ve just showed up and they have come through both times. I’m particularly grateful today, as I had a battery low charge message appear at 1pm and I took a chance and showed up at 2 PM (on a Saturday even!) needing a new battery (and they close at 4pm) and Joe, the service advisor didn’t even hesitate to take care of me. He’s Joe, the most friendliest, helpful & straightforward service advisor I have ever worked with and I’ve been with the BMW family since 1999. He’s the main reason I keep coming back here! Thanks again BMW Vista!

Excellent experience buying our new BMW. Alex our sales associate and Anthony the new car sales manager made us feel like family. All together the best car buying experience we have ever had.

It was a pleasure doing business with Vista BMW. The staff was very knowledgeable and there was no pressure into purchasing a vehicle. I felt that financing was fair and reasonable and my overall experience was a 10.

Corey Hayward is Awesome and really helped me to find the perfect car. This is the second car I have leased through Corey and the fourth car I have leased from BMW Of Vista. I’m very happy with their service.

Kas was very professional and communicated every step of the way. I love it that I only deal with one person now. She checked me in, got me my loaner, called to let me know when my car will be ready, took my payment and checked me out and took my loaner back. Love the new efficient system!

I had the best car buying experience while purchasing my new 4Runner! Jesse Alvernaz helped me through the entire process and not only got me a great deal but made the entire experience enjoyable! I will 100% be coming back to him when I am in need of a new car!

Very good！The staff who served me were very nice and helped me solve all the problems with the car that day because of my special time. Thank you very much

Great experience from the moment we walked in the door. Jesse was awesome. He spent the time to talk us through all of the gadgets on our new X5 and show us how awesome our new car was.

This bmw dealership has to have one of the worst customer service skills I’ve dealt with. I tried to buy a car and called several times but Don will not let me speak to another sales representative about the car. I’m trying to purchase a vehicle and he is literally preventing me from making business with you guys unless it’s from him. Oh and there’s no room to negotiate anywhere and I have to bring a down payment or trade if I want to continue the conversation with him. He was obviously just trying to make a quick buck and now they aren’t even taking my calls so shop for your cars somewhere else if you would not like to get scammed and actually deal with good people .And no I will not be calling the general managers or anyone to speak about this because everytime I try Don picks up he tells me “my sales floor is busy i need to get back to work” as soon as he hears my voice so truly terrible service 👎

I didnt purchase my BMW here but I bring it here for maintenance and repair. Excellent service. Manuel Cosio is very knowledgeable and helpful.

I am So Grateful for how BMW took care of me. Kassandra stayed in touch & relayed my concerns. I live by Riverside. They brought a Gorgeous Loaner car 4 me & took my Vehicle in for service. BMW went above the call of duty 2 take care of me.Ive told all of my F & F about them.I will be stopping in on my trips to San Diego to tell them how grateful I am for the care of my Black Beauty I purchased from them. 🥰🐾❤

Donn a and I bought our second BMW in a little over one year. We love both cars and are happy with the attention and financial deal we received.

They took me at my appointed time, serviced it quickly and returned my care clean. The service writer was professional and explained all they were going to do. Afterwards he reviewed the work they performed and my car’s condition.

Smooth processing, still sanitized premises, great service on car! Cassie was super and took care of everything seamlessly. After the service was done, the car looked beautiful and drove like new (its a 2005 530i). Definitely worth the extra expense over getting this done outside of the dealership!

I wasnt planning on buying. I went only to test drive the X3, X4 and X5. After I drove the X4M, I sensed that if I didnt act, that I wouldnt have much of a choice in 5 months when my Audis lease was up. BMW of Vista had a good amount of inventory thanks to some foresight on the part of their manager by absorbing some of the inventory of those dealers whose businesses had closed during the pandemic. I was pleased that they had what I wanted for a fair price. My husband had dealt with them in the past, and they gave me the benefit of that relationship. I am grateful to BMW of Vista for their willingness to make a good deal for a vehicle that they probably could have made more money on. They work hard at maintaining their relationships with their loyal owners.

I leased a new 430 i two weeks ago and I couldn’t be happier with my car. I previously had a Mercedes, and I’m not sorry I got a BMW.The sales staff was great. Alex took me for a test drive and showed me all the options, he was very patient and it was fun driving it.I came back couple of days later and Ryan helped me chose the car for me and close the deal along with his manager Anthony.Everybody was so helpful and went the extra mile.The facility is SUPER CLEAN!Great experience. I would recommend this dealership to anyone I know !!!!

My service rep, Cassandra, was wonderfully efficient and communicative. The work was done exactly as expected, quickly, and efficiently. Everyone that I met during the experience was friendly and helpful. My experience there was altogether a positive one!

Joe in service was very friendly and helpful. My car was serviced and washed while I waited. Couldnt ask for more.

Anthony and Alex at Vista BMW are just like their cars TOP NOTCH!!! I have found a new home for cars!! Service was unbelievable and I appreciated and enjoyed every minute of the process.

Kassandra was my service representative at Vista BMW and she was friendly, professional and had excellent communication skills. I’m busy at work and Kassandra was kind enough to keep me updated via text messages and photos throughout the day. The work on my car was completed on time as promised.I also appreciated that Kassandra was able to work me into the schedule the day I called which I know can be a challenge.

4 hours in dealership for what should of been a 2 hour transaction. Car was promised to be in no previous accidents via car fax. Upon inspection it was in accident, though likely not reported. Repairs were made. Second thoughts of purchased warranty were promised removed from purchase. Documentation was promised reflecting this. I am still trying to get this documentation ~ 2 weeks later.

Disgusting experience dealing with employees that are considered customer service professionals. Offered one thousand less than the initial quote on my vehicle due to “tires and brake pads”. When I asked for the manager to discuss such a large difference, I could t get two words in as each statement was interrupted. I literally had to ask him to please stop interrupting so I can fully say what needed to be conveyed. Professional communicators would say he “listened to respond and not to understand” and to the point where I was blatantly disrespected publicly and in front of my wife. This establishment gives misinformation and belittles the customer who questions their assessments. To the sales advisor I apologize for you having to experience that setting but I demand better from a sales manager. I drove an hour with our 5 month old child to handle what was supposed to be a 30 min transaction, that took an hour, to end in being disrespected by the manager.

Awesome service when we brought the car (330e) in for a check engine light. Brian LeChartier and everyone else went above and beyond. They were transparent, cordial, and willing to work with me on options. I got to meet some of sales folks as well; Equally as nice. Will be coming back.

Joe and the rest of the BMW of Vista crew did a great job on my tire replacement. They were awesome enough to take the car in later in the day and the experience was very hassle free.

The I3 nestled in 3KW of solar panels.BMW VistaCraig MayvilleRyan BowlanMy name is Gary Brown, and it is two weeks after the purchase of the 2017 I3 Rex, vin V891803. I will present this review in 2 parts, the dealership and the car.The Dealership:I had already identified 2 examples of 3-year-old models with the Rex option in San Diego. I set morning and afternoon appointments intending to buy one or the other. BMW of Vista was the first and only visit that day. The entire experience was just as I expected. After all, any trip to a BMW dealer is kinda like mecca especially when you are buying your third bimmer. I bought the brand many years ago so all that was left was the details.The staff was easygoing, knowledgeable and this made the experience fun. There were kinks and it ended up taking all day, but this is the beginning of a long relationship, so the investment was worth it. There were only two missteps that deserve discussion.I made the appointment to see an electric car and you showed me a depleted battery. It gave me the opportunity to see the Rex in action but that is not what this car is about. Besides, it is never good to leave any batteries completely discharged.The second misstep is much more subtle and is as much my fault as yours. This was the first time I have ever touched an electric car. Sure, I did a bunch of research and became knowledgeable but reading about it is quite different than driving it. I had a 150-mile journey over a pretty big mountain with few gas stations in the middle of the trip to get home and left the shop with half a battery and a 2-gal gas tank.I needed to do planning that my E46 wagon or any car for that matter, never required. In a perfect world, you should have talked with me about the ride home and I should have listened. The great engineering BMW did save the day. I was sad that I pulled into Pine Valley at the top of the mountain with 17 miles of range left but happy when I got to the bottom of the mountain and found 17 miles of additional electric range.The Car:This is the tightest vehicle I have ever driven. Everything from the body and drive train to the buttons and knobs are tight. Yesterday I moved the 325xi for the picture above and it is the first time in 6 years that the wagon felt old. The engineering of the I3 is impeccable.I live in the desert with no utilities and the single biggest factor is my ability to charge with sunlight. I had to buy an industrial inverter but at the end of the day, the I3 fits right in. The ability to change the charge level is a welcome feature allowing me to run the house normally with the car charging. I traveled 35 miles to use the nearest public charger and the I3 performed flawlessly. Now that I am home, charging is no longer an issue.I have noticed that the indicated range of both the battery and rex are changing all the time and while this behavior is totally expected, it is disconcerting at first. This morning I did the 8-mile post office trip, left with 119 miles electric range and got home with 133 miles indicated. I have pondered how I would design the system differently but quickly concluded that the engineers did it right and I am already used to it after only a week.In Conclusion:I am in the autumn of my life and I wanted a taste of the future now. This is the future. I have reduced my carbon footprint to almost zero and have not only given up nothing but greatly improved the quality of my daily life. The dealership experience was top notch and BMW really outdid themselves with this vehicle. I look forward to a long and pleasant relationship with my I3.I would do this whole thing again in a heartbeat. Thank you all.

Corey H. at BMW was Awesome. He helped find the perfect car in a different state and was able to bring it in for me to buy.......I will be back in 3 years once my lease is up!

Quick and efficient service. Good, large, comfortable waiting area. Non-pushy, helpful staff. The price on my brake fluid flush was on the low end of what I saw online before my visit. The upsells or recommended future work during my service visit were all things I already knew about, so no scam attempts here :). Nice job, guys.

Nice friendly staff, Alexis was great and kept conversations going while my 8 yr old and I waited for our paperwork to be completed. He also acknowledged my son who is into sports cars and kept him engaged in car talks.

Currently going through a mid-life crisis (minus 13 yrs, haha) & I decided one day I was going to let my 2017 4runner go. Went online and began to screenshop. Mark Alcaraz was on it, within 10 mins he had called me and set up an appointment. Had patience with me as my work schedule is crazy. Once at the Vista BMW location I was greeted and assisted by a friendly Mark. I knew the type of car I wanted, a 2020 MBW X2 but I ended up getting a 2021 X3. In LOVE with my small, luxury mommy SUV. Enough space for the two teens and my self. & best part, its a 4 cyld! Less gas! Thank you Mark for assisting me with my purchase. Highly recommend him as a sales guy...

Told me I can get a part replaced under ‘warranty’, because even though this is a major component malfunction, it’s not recalled. Got me there and now wants me to pay for the service. Now they’re offering to buy my car instead of just fixing it. Why am I even getting a review notification when nothing has been done and it’s still there?

The staff was Great! Very polite, hospitable, clean facility and really wanted to make sure that I was a happy customer. They went above and beyond what was expected for purchasing my X5 and made the process so easy. thank you for everything and I will be back!

I had the best experience in leasing my X5 with BMW of Vista. Not only did they take my old car off my hands (for above what I owed on it) but they gave me a fantastic deal on my new car! My sales specialist Craig Mayville was so attentive, sweet and patient. I would highly recommend this dealership to anyone. Every single person that I’ve had interactions with from sales, to finance, to service has been 5 star!