My experience with eye doctors of Washington has been genuinely worthy of a bad review. The doctor I met with was competent and I liked him. My issue is with the customer service, which has been atrocious. I had to reschedule an appointment, I called at least six or seven times over two weeks, every time I was on hold for a long period of time and then hung up on, or I requested a call back which never came. Meanwhile, I emailed and left messages multiple times, without ever hearing back. When I finally got someone on the phone after waiting 20 minutes on hold, the person was straight up rude. She was dismissive, interrupted, curt, and most importantly unhelpful. I admit I was irritated when she answered, but I was clear it wasn’t her fault and it was not directed at her. I just let her know that it’s been too difficult to reach someone, and she was awful. I needed to get treatment, and this place was not a reliable option. If you just need lenses, go for it. Otherwise I would avoid it because of the customer service.
I found Eye Doctors of Washington through internet search and I got impressed with the good reviews, so I decided to proceed to schedule an appointment. Ive been trying to schedule an appointment for myself and my family for almost 3 days already. The customer service response has been terrible. Lack of education, accountability and professionalism are noted from the front desk. But I insisted because I wanted to give the chance to the doctor besides the front office treatment, and when I was finally able to get the appointments on the schedule, Ive asked front desk if the doctor was vaccinated. Front desk was rude on the phone and said that information cannot be provided and asked me in bad manners if I wanted the appointment or not. If information concerning the whole societys safety cannot be provided, then I definitely dont want the appointment. Will never try scheduling again. Thank you very much.
They worked long-term, staff is familiar and I have been able to count on them with my file. I would highly recommend Eye Doctors of Washington.
Would give more than 5 stars if I could!! I had LASIK done in both eyes by Dr. Clinch (May 2021) and would highly recommend to anyone. The surgery was quick, easy, and I felt comfortable and informed every step of the way. The doctors are knowledgeable, but also have great bedside manner. I was on the fence about getting LASIK this year, but after talking it over with Johnny, I felt comfortable and excited to make the decision to go through with it. It has been amazing to be able to see again without contacts or glasses. I’m so grateful that I found this office!
As I child, I injured my right eye, damaging the nerves which resulted in the loss of my vision to near blindness. Over the past 75years, I had seen many eye doctors but all concluded that nothing could be done to repair the damaged nerves.It was not until I met Dr. Paul Kang of Eye Doctors of Washington that I received an encouraging prognosis. After examining my eyes, Dr. Kang informed me that I have undamaged, healthy nerves along with the damaged nerves. He felt that surgery could improve my vision.I had my surgery on my right eye and the vision was markedly improved almost immediately after the surgery. A week after, my vision has recovered significantly and I am thrilled about the results. My only regret is that I did not have an opportunity to meet Dr. Kang sooner but I am so happy for what I have gained in my sight. I am very grateful that I was under the care of such a talented and caring surgeon and very fortunate to have received the referral to see Dr. Kang.
Dr. Luckie was an answer to my prayers. The day of my eye emergency the staff got me into the office, and Dr. Luckie proceeded to see me 3 times in one week to ensure my issue was resolved. Thank you Dr. Luckie, and your incredible staff, for treating me with such kindness and providing me with all the help I needed. You deserve 5++++ stars!!!
The location in DC was great! The staff was extremely diligent and took the time to ensure my health care needs were accommodated.
I have been using Eye Doctors Of Washington for several years now I have been pleased with all other staff. Now that Dr. Mantravardi is here I am especially happy with his treatment..He is a caring individual or explain things thoroughly and I have a Lotta confidence in him.
Got LASIK here a little over a month ago and just had my one month follow up. I now have 20/15 vision (better than 20/20). Very happy I chose EDOW
This has got to be the most thorough eye exam I can remember. I think I had a really good one when I was in like 3rd grade but Eye Doctors of Washington blew me away. So in depth, such a wonderful staff, especially Dr Luckie! On my way to better eye health thanks to EDOW!
I cannot describe the high quality of my experience with EDOW and Dr. Clinch. I am in my mid 40s and have (had) severe cataracts. Their process as I got an appointment, got measured with multiple high tech tools for my diagnosis and then the treatment was streamlined and perfect for my requirements. Dr. Clinch discussed my diagnosis in detail (apparently it is a very specific type of cataracts) and gave me a treatment plan that was designed for my age and needs. He gave me personal advice on the technology, when to wait and when to have the necessary surgery based on the best tech available.Having done thousands of surgeries, I had total faith in his abilities. The day of surgery, they were on time, communicated what was happening and gave just the right amount of sedative to manage any pain/anxiety but to keep the surgery at its most effective (you need to be a little lucid). He even listened to me during surgery when I discussed that I would liek to work out and did a little extra procedure in the surgery itself so I could continue with my yoga/spinning as soon as possible after the procedure. The entire surgery was as stress free as it could be and the results - I have no words. I can see better than I have my entire life. It is like getting an HD TV for your eyes. Incredible. Thank you, Dr. Clinch and the entire practice.Also - COVID procedures - incredible. I am very risk averse due to health compromised daughter. I felt safe in the office during consultation and the procedure.
Top Doctors of Washington? Im not sure to whom they are referring but it certainly is not the optical department in Washington DC. You can do better at a Walmart. I am new to DC and needed an eye exam and new contacts. I scheduled an appointment with the 16th St. location. After my exam they told me that my dominant eye had switched from right to left (really? Im 60 years old. Does your dominant eye really change?).The prescription they wrote for my contacts was drastically different than anything Ive worn for the past 40 years. I called back and asked to see a different doctor. They hung up on me.Pass.
For anyone considering LASIK/PRK I want to share my positive experience. It has been two weeks since Dr. Clinch performed my procedure and I am seeing 20/15 (previously around 20/200) with no issues. I shopped around multiple practices and chose Dr. Clinch because of his excellent reputation, track record, and bedside manner.
Dr. Luckie is amazing! Thank you!
I went in for a routine checkup visit. I was put off at first because I was made to wait 30+ minutes after the scheduled appointment, however, once I was seen I was pleasantly surprised by both the tech (Nick) and the doctor (Dr. Luckie). I felt they both were knowledgeable, thorough and nice to talk to. I would definitely recommend, in fact, I already have.
As someone whos usually nervous at doctors offices I can honestly say that my experience at EDOW was totally different from my norm. From the clean professional environment to the friendly and attentive staff my worries were put at ease from the start. Gaby helped me me out with step by step instructions and followed up with meDoctor Clinch is tremendous i must say. Prior to my surgery he took time to explain everything thoroughly in concise easy to understand language, he informed me rather than make me feel like he was trying to sell me something . He was loose and friendly during surgery which definitely helped calm me down. He called me at home following surgery to make sure all was well . I thought that was a nice touch. All in all I would definitely recommend Doctor Clinch and his staff without reservation
Make sure you ask for a detailed bill in advance. These people are a bunch of thieves.
Extremely professional doctors and crew. Outstanding work and open to questions. Well worth the travel time, involved!
This place is amazing everyone in this office is highly capable and always professional. They always leave you with a smile knowing your eyes are in great hands. Dr. Clinch and his scheduler Gabby have literally changed my life and I will forever be grateful to them. Dr.Luckie, Ben and Briana took great care of me post operation and every situation i felt comfortable and like I could say anything and they would listen.
Thank you to Dr. Jennifer Luckie and the entire staff. Highly recommend Eye Doctors of Washington!
Dr. Clinch did my LASIK surgery this week. After an initial consultation and same day pre-op exam, I decided to schedule my LASIK with EDOW. The Refractive Coordinator ensured all my questions was so thorough I had hardly any questions, made me feel relaxed and confident about my decision, and took great care of me on the day of surgery. The surgery itself was super quick, I didn’t feel much other than the slight pressure they prepared me for, and I immediately had clearer vision when I stood up when the surgery was complete. After some slight discomfort the night of surgery, it was completely resolved by morning. My follow up exam was scheduled for the first thing the day after surgery, and my vision was 20/20 and 20/15. I couldn’t believe how clear and colorful my walk to the office was - it was like they had performed magic. Definitely would recommend them to any friend or family member and have zero complaints about the whole process. Thank you to the whole team — I am forever grateful!
Dr. Shaw is fantastic. She is knowledgeable, warm, and thorough. She has a background as a researcher so she really knows her stuff and she has an amazing bedside manner.Nick, who was the person I spent the most time with (sort of a nurse for eye doctors) is incredibly warm, personable, and knowledgeable. He has a great presence and answered all of my many questions.This is an awesome place that I cant recommend highly enough!
I had LASIK vision correction with Dr. Clinch and could not be happier. I found Dr. Clinch via a search for best LASIK Dr.s in the DC area, and he came up via Washingtonian Magazine and other places as the best Dr, and I could see why. Do NOT base your impression on the 1st visit/consultation. The 1st visit felt rushed - they just did a simple cornea thickness exam and then talked with the coordinator before meeting Dr. Clinch. The meeting was very short - 20 min or so, and they said if I choose them Id have to make an appointment for a full exam, pay $200 deposit toward the full cost, then move forward with the procedure if all worked out. While the coordinator (Maggie Whitcomb) and Dr. Clinch were very friendly and answered all my questions, as this was my first consult for LASIK I was expecting more. However, after visits to other chain LASIK centers that gave me a full exam as well as a private practice, I wound up choosing Dr. Clinch and his team...they matched or beat the prices at the chain stores and definitely the private practice, and I figured theyd spend the proper time with me during the $200 full exam. I was SO correct. The coordinator was very responsive to all my questions after I choose them, and scheduling was very easy. The pre-op exam with Dr. Lee was excellent and VERY thorough - MUCH more than I received at any other practice. I felt very comfortable going into the procedure that everything would go smoothly and the prescription for the correction was correct. I had monovision correction - where they only corrected one eye for distance, which worked well for me. The procedure was quick and painless, and the follow-up has been wonderful, from the personal call later that night from Dr. Clinch himself to the follow-up visits with Dr. Lee. I could not be happier. Again, do not be put off by the 1st consult - Dr. Clinch and ALL his staff do an excellent job and you will not be disappointed if you choose them.
The services that I receive from Eye Doctors of Washington are excellent. Dr. Schor and the staff are friendly and ensure that I am properly informed about my eye care and health. I would have no qualms in recommending them to friendly and friends.
Im only 4 days post-surgery, and so far, so very good. Doctor and other staff were helpful, explained thoroughly, and answered all questions. Im hoping the final result, to be assessed presumably some weeks from now, will be excellent. For now Im amazed at how focused distant objects are and how light everything appears.
I arrived early and because someone else was late, I was taken right in. Brianna, who did initial tests, was professional and answered all of my questions.Dr. Clinch, as always, reviewed results carefully, checked if there was any new developments with cataracts (no) and gave his advice about dry eyes and when to return. Everyone is always knowledgeable and makes sure questions are answered. I highly recommend Eye Doctors of Washington.
So Pleased and ThankfulGetting cataract surgery was a bit concerning for me given some ancillary issues with my eyes and the fact that I only had one working eye. So, to select a surgeon, I did my homework. Everyone I happened to talk with who had cataract surgery liked their surgeon. But, I really wanted to pick the best of the best. So, in additions to referrals, I did some research and selected Dr. Clinch as my surgeon. So glad I did.Dr. Clinch is knowledgeable, experienced and extremely skilled at his craft. His demeanor befits a successful surgeon and it appears he really enjoys making a difference in the lives of his patients.His entire team is impressive: everyone I encountered in his office seemed proficient and happy and this also contributed to a patient centric atmosphere. The practice even has a doctor on staff who provides after hour and weekend coverage for emergencies. Fortunately, I didn’t have to take advantage of this but it was comforting to know that if I had a significant concern after hours that I would see a skilled doctor on their staff rather than be sent to some emergency care center.My surgery was successful and I highly recommend Dr. Clinch and his team.
Everyone that I interacted with at the Eye Doctor of Washington were friendly, courteous and made me feel at ease and calm. Dr. Clinch was so kind and made me feel like he’s known me a long time. I felt reassured that I’m in good hands. He treated me with excellent care.
Dr. Luckie did a great job with my first ever eye exam. She explained everything to me in a very clear manner. She was also kind and friendly. All of the staff was great - they were helpful and patient as I picked out frames and helped with my insurance.
Dr Clinch did a wonderful job with a cataract surgery for my dear friend Cynthia. She liked him so much she had me leave this review for her. Should speak volumes for her satisfaction and his skill. Thanks!
The staff were great.The scheduling experience was very poor. I had a 7:30am appointment and was told to be there a few mins early. After the initial checks, I was told the doctor would be in around 8:15-8:20. That is a 30 min wait.I had planned my day including school drop off around a 7:30 appointment.Again, no issues with the staff but recommend you are very precise on the scheduling.
Dr. Luckie is professional and well-qualified. She took time to listen to my concerns and make a plan for my future eye care needs. Her staff is friendly and and efficient. The office is helpful and knowledgeable about all the required paperwork. I highly recommend this office!!
I had such a wonderful experience with Dr. Clinch and his office staff. Brittany the coordinator was so kind and helpful, and made the process seamless. My procedure was so quick and easy, with immediate results! My vision was 20/20 the next day! Such an amazing experience I wonder I didnt do this years ago! Would definitely recommend this office
This place is great! The whole process was so easy and comfortable. Marilu, was extremely helpful and thorough, while helping me make my appointment. I was greeted, by her and another very pleasant young lady, Vanessa. They were both so welcoming and made my experience wonderful. Everyone, I encountered at the office were nice and were great at really explaining everything with detail. I appreciated that the doctors took their time with me. I would definitely recommend this place to friends and family.
Wonderful experience with Eye Doctors of Washington. Dr. Clinch was a wonderful surgeon, and the staff was always helpful and kind. They ensured I had a smooth prep, surgery, and follow-up. I am so glad I chose Eye Doctors of Washington and would highly recommend to anyone considering lasik.
Always a pleasure going to the Eye Doctors if Washington. Everyone is courteous and professional. Are punctual with appointments. And you can order your glasses there, — I find that very convenient.
Staff was excellent!Jen Cera is just one of the best I have ever dealt with in the medical profession. I have a surgery next week, and she took the time to answer every question, or (if she didnt know) made sure she got the answer before I left the building. Simply spot on professional with a human touch.
Dr, Shah is awesome. I wish Id found her years ago. She and her entire staff are friendly, knowledgeable and professional. She is extremely thorough - conducting advanced testing, using the latest technology. I am confident that Im receiving the best possible care from her experienced team. I would recommend her to anyone!
Outstanding medical care in two comfortable well run offices with superb patient services. My genius doctors cataract surgery left an 82 year old with perfect vision and no need for reading glasses!!! Cant ask for more than that.
Excellent, professional experienced staff. From the first call to reception, intake, the doctors, the entire experience was impressive. I have been to three other eye doctors in the last two years, but will not go to another doctor now. What a relief to have a great eye doctor!
Everyone was nice and professional! I feel confident walking away that I now have the right prescription and am in good hands. One critique is there could be a better selection of frames, and I should have looked at what they had before getting my eyes dilated.
Excellent experience. The staff are friendly, professional, and extremely responsive. My appointments and procedure have all been even better than expected. I highly recommend EDOW.
Very thorough and professional crew supports Dr. Clinch. Have been going for 5 years. Recommended to many. Dr. C takes the time to explain everything. Very respectful.
After years of considering lasik - I finally took the plunge last month with EDOW. From the beginning, I was extremely impressed with the professionalism of the staff. The office was well organized, aligned to COVID social distancing requirements, and all my appointments started right on time. Next, I was encouraged when immediately before my consultation, I overheard Dr. Clinch tell a different consult he *did not* recommend lasik for them, and would advise them against it. The reason this encouraged me is because I was confident Dr. Clinch cared about his clients health and well being rather than just about making money.My experience with EDOW and Dr. Clinch continued along this path. I was approved for lasik and my surgery was amazingly fast and painless. (Though I admit the night after surgery wasnt pleasant.) However, by the next morning, my vision was already 20/20, all the discomfort was gone, and I was left wondering why in the world I waited so long.I highly encourage you to get lasik with EDOW if youre considering it!
Excellent service! Professional and with expertise.I LOVE my results: 20-20 vision after 54 years of glasses!!Each of the personnel -- doctors, technicians, receptionists -- were extremely polite and patient . They are very personal, kind, friendly and helpful at every step of the way.I appreciated the on-time appointments with no waiting.I HIGHLY recommend the Eye Doctors of Washington.
I had a slice if metal in my eye. Eye Doctors of Washington was able to get me in first thing the morning that I called. They were extremely friendly and took care of the issue quickly and calmly. I would highly recommend to anyone needing eye care.
The Best of the Best.Over the years I have received personal and highly profession service from the Doctors at Eye Doctors of Washington. From the professional staff at the front desk to the caring and talented Doctors, I always known Im getting the best eye care there is.There are many eye care specialist in the greater Washington DC/VA/MD area. But I only trust my eyes to the Doctors at Eye Doctors of Washington.
I had a good experience and a good outcome. I see almost 20/20 now. Dr. Clinch explained the procedure carefully; this was especially important to me because I my condition was a little complicated. He also listened to me and answered my questions well and completely. I felt that I was in good hands and that gave me confidence. And, the outcome was excellent. My eyes healed quickly and my vision is very good. I only need glasses to read.
I have had a relatively pleasant experience with Eye Doctors of Washington (EDW). I began my experience speaking with Maggie in the NW office where I received lots of helpful information about lasik and other alternate options like prk. I scheduled an appointment for the following week where I met Dr. Thomas Clinch. Aside from Dr. Clinchs merits & accomplishments, what stood out most was his ability to connect with his patients in order to facilitate a positive surgery experience. EDW took care of everything with the pharmacy and had any medications needed pre and post surgery delivered to my house (aside from on the shelf preservative free tears). The surgery was seamless and recovery is going well (2 weeks down). I did have one minor negative experience where I called 2 general and 2 office phones for EDW and couldnt get questions answered about drops. Although it was very frustrating, Maggie was able to call me about 10 minutes after receiving my email and immediately resolved everything. Overall Ive had pleasant experiences with both the NW DC and Bethesda (actual surgery done here) EDW Locations. With a lifetime guarantee on their procedures I would recommend when doing your research on lasik, to consider Eye Doctors of Washington as a viable option.
The support staff are always great at the desk. They are friendly and helpful. The techs do a great job sorting out my basic exam and taking photos of my eye. I really like Dr. Schor. He does a thorough exam, shows me my images of my eyes and explains things in a clear and concise manner. For the past several years they have been tracking me for a potentially hereditary condition. I was very recently diagnosed with melanoma which can spread rapidly and to the eye. Dr. Schor revisited my previous photos to make sure that there was nothing lurking. I always have a positive experience.
Dr. Luckie is amazing! She and her staff have excellent bedside manner and treated me with the most professionalism. He diagnosis was very comprehensive yet easy for me to understand. She worked to help me find a location to order my glasses from even though I dont live in the same state. Anybody would be lucky to be a patient here! :)
I had Lasix with Dr. Clinch in Jan 2019. I really could not have asked for a better experience. Dr. Clinch, Brittany the coordinator, and the entire team were extremely friendly and helpful. Everything was explained clearly, and they were quick to respond to any questions or issues. The procedure was super fast and I could not be happier with the results!
I had a fantastic experience. I had cataract surgery and in the process ended up with 20/20 vision. It went beautifully. Recovery was easy, and I felt informed all along the way.
Dr. Clinch and his team are efficient, effective, and professional. The results of my cataract operation were excellent, but just as important is smooth process that produced that outcome. Im grateful to them all.
Nice office! Near Farragut North/West metro stations so easy to get to. Staff is professional, efficient and friendly. Danette helped me prior to my exam and she made me feel comfortable. I also met with Dr. Shah who was very nice and helpful.
Very professional staff. Dr. Clinch provided an outstanding evaluation and recommendations for my eye concerns.
Had a fantastic experience with Dr. Clinch. He and his whole staff were so friendly and put me at ease before the procedure, procedure itself was incredibly easy and straightforward. They continued to check up on my directly after the surgery and in the following weeks, I couldnt have asked for a better experience! Thank you to Dr. Clinch, Misti, and his whole team!
This is a wonderful practice that I recommend very highly. Dr. Shah is extremely kind, professional, and super-competent. I have felt very well cared for both medically and personally. All of the office staff seem to have taken a kindness pill. They are uniformly friendly and welcoming. That is not always so common these days in busy medical offices. It is very much appreciated!
Eye Doctors of Washington has a fantastic technician staff in addition to the great staff of Doctors. I had my Lasik done with this staff and have never looked back! After my experience with them, I recommend them to every one of my friends! I have seen Dr. Clinch and Dr. Shah and I highly recommend seeing either of them. The professionalism, the efficiency, and the results are incredible. They are quick to answer the phone when I need to change or make an appointment, the office staff are friendly, the technicians are quick but detailed at the same time, and the doctors provide you the detailed information you want from a doctor visit. Overall a 5 out of 5 starts
I had a wonderful LASIK experience with Dr. Clinch. Every appointment I had was prompt and convenient.The Chevy Chase office is very nice with a comfortable waiting room stocked with goodies and cold brew coffee. After the surgery, my vision is better than it was in contacts. Dr. Clinch even called a few hours after the surgery to check in. I couldnt be happier. Highly recommended.
I was in town for a conference and had a contact emergency. I walked into Eye Doctors of Washington and Luvwanna saved the day! She fixed me up in record time making sure I didnt miss a minute of the conference. I am forever grateful for her kindness and willingness to help in what for me was a dire situation.
Dr Clinch has given me the best vision I have ever experienced. Under his care my eyesight is better than at anytime in the past 50 years. I am amazed at how much different my life is since I entered his care.Thank you!
Dr. Schor is an outstanding clinician. He is up-to-date in current treatment options and helps patients make the best decisions for their health. I believe the care I receive from Eye Doctors of Washington and Dr. Schor is of the highest quality. I strongly recommend this practice.
Dr. Clinch did laser on my right eye a dozen years ago. All worked out perfectly so I went back when I needed cataract surgery this month. Terrific outcome, excellent support from staff and other members of the team. Surprisingly easy procedure compared to when I did the other eye in Europe. Recommend him without reservation.
I had lasik in January of 2019 with Dr Clinch and it was an incredible experience. There were no issues as all and the staff was extremely attentive and helpful throughout the process. I would recommend it ten out of ten times if you are thinking about getting the procedure.
The Eye Doctors of Washington, both locations, 16th St.,NW and Chevy Chase were excellent. Everyone was professional. They exceeded my expectations. Dr. Schor answered the many questions I had. The longest I had to wait one day before being seen was 17 minutes. That was out of 7 appointments. Most times I was seen in under 10 minutes. I don’t feel they overbook their time slots. I highly recommend them.
No privacy in the testing area.Extremely difficult concentrating on the test while being distracted listening to conversations between other patients and the staff giving other tests in the same space.So much for “high end” medical practices. More like mills.Another example of Excellent doctors falling into the trap of ignoring need for respect for their patients .
Coming to Eye Doctors of Washington was the BEST decision I made all year. I am one week out from having LASIK, and I couldnt be more pleased. Dr. Clinch and his staff were absolutely phenomenal from beginning to end. Dr. Clinch made me feel calm, relaxed and confident during the procedure and talked me through every step. Before I knew it, I was done and on my way. The continued care that the staff has provided has far exceeded my expectations, and I couldnt be more grateful for all they have done for me. Thank you so much for the truly exceptional care!
I have been a patient of Dr. Clinchs for more than a decade. Eye Doctors of Washington offers extremely thorough exams and they truly care about your vision health. My son started going to their pediatric practice when he was 4. He is now 17. I have recommended EDOC to everyone I know.
All the doctors are best and friendly. why 3 star? because of some service desk women,theyre rude, this morning i called to make an appointment and this help desk woman hang up the phone on me because i was asking her about the issuance stuff. They dont try fitting you in the schedules and careless about giving you options that are available to work with your schedule.
I recently had Lasik and I am elated! Dr. Clinch and his team made me feel so comfortable and explained every step along the way. Special shout out to Ruth. The entire process from start to finish was seamless and now my vision is even better than I had with glasses. I HIGHLY recommend The Eye Doctors of Washington. This has been one of the best decisions I have made in my life.
Eye Doctors of Washington has kept me seeing for years and years. In spite of eye complications - I can see.They use the latest equipment and run a very good office with wonderful doctors. and staff
I have been going to Eye Doctors of Washington for over 20 years and continue to be happy with the care I receive there. I really appreciate Dr. Clinch’s meticulousness. He and the staff there are great!
Cr. Clinch was very helpful, knowledgeable, and polite. He got me squared away with contacts. I was even able to get an appointment with the contact specialist same day to try different contacts. all other staff were very polite and helpful.Overall experience was excellent!
Absolutely love Eye doctors of Washington! From the moment I walked in everyone was very welcoming. I did the lasik surgery and Brittany Wright was the best! She kept me informed from beginning to end. Brittany also kept in contact to see how I was doing after the surgery as well.
Dr. Luckie and the staff are always professional. I received the information needed to successfully try contacts again after 30+ years. I kept asking the same questions and they kept answering the questions without a change in their tone . Scheduling the appointment was easy and I received a email confirmation reminding me of my appointment. Thank you and continue to provide exceptional customer service.
Well, Dr. Kenneth Schor is just the best! He has always been so gracious, and on time, and really helpful to me in understanding my glaucoma and cataracts. My surgical coordinator Jessica was efficient and answered ALL my questions. If i could rate EDW ten stars, i WOULD!
Very professional and sure treatment. Staff are unique. Doctor Shor gentle. Thank you for your support!..
I had my LASIK surgery done here. It was quick and easy and Ive healed very well.
Dr. Clinch was an absolute delight. I knew I was in very good hands. The staff relaxed me in the room, the procedure was quick and without surprises and Dr. Clinch called that evening to check on me and see how I was healing. If you are going to have this procedure, there is no better place and no better doctor. I cant say enough good things about these folks and the way the prepare and execute Lasik surgery.
I am so thrilled to have found excellent, quality driven care through this office. My experience with this professional staff literally brings a tear to my eye. I feel well cared for in this friendly, knowledgeable environment. Thank you all for your care!
The appointment went very well with Dr. Clinch and staff being very professional, thorough and informative. Dr. Clinch offered me new glasses and I will accept the offer and follow-up on 9/30/2019.
I love this place & highly recommend! The staff was friendly & efficient. No waiting around on anyone. The doctor was on time, interested, & helpful. (I had Dr. Luckie & she was terrific.) They have high-tech equipment & ran tests that you won’t get at My Eye Dr or some place like that. And bonus, I picked out some great rimless glasses right after the appointment (Luwanna, the eyewear salesperson, was equally amazing.)
I had Lasik performed on both eyes a few months ago, and every aspect of my experience, from communicating with their office staff, to scheduling, to organizing a payment plan, to the surgery itself, and the follow up appointments has been positive. I was amazed at how easy and fast the surgery was. The doctors and staff are fabulous. I would refer anyone to the Eye Doctors of Washington.
My visit was amazing! Going to an eye specialist can be a bit of a scary experience, but everyone was so welcoming, detailed in their explanations and really really nice! I would recommend this place to everyone!
I had my procedure done in Jan 2018 by Dr. Clinch at EDOW. Both he and his staff are exceptional. They explained the procedure very well and the procedure itself was quick and easy. Ive had a great experience there and the follow-up care has been awesome. I would highly recommend them.
So far the experience has been very positive. Im very grateful that the staff did not turn me away when I couldnt find my insurance cards and ID but made an effort to get them faxed.
Eye Doctors of Washington are outstanding providing patient care from end to end of an evaluation visit to post operative care. Physicians Assistants are thoroughly professionals and display friendly demeanor.
My favorite doctors office! Every time I go they are thorough and friendly. I feel like my eyes are in great hands. Exceptional service also!
The Eye Doctors of Washington is one of the most professional beautifully run organizations Ive experienced. Everyone who cared for me did so with kindness, intelligence, patience, efficiency and skill. It was a lovely customer experience.
Excellent customer service, really felt taken care of. I had to get PRK -- a pretty painful procedure -- because I am not eligible for Lasik. The procedure was handled expertly and professionally. As smooth as I could hope for and wonderful after-care as well. Highly recommend.
I had a great experience with everyone. This was my first time and a recommend this pkace.
I am VERY happy with the results - after only 2 weeks I am seeing better than I was before surgery with my glasses. Dr.Clinch knows his stuff! This is the place to go!
The Eye Doctors of Washington provided an excellent customer service experience as well as a great product. I had blade-less LASIK performed on both eyes last holiday season and have been enjoying 20/20 vision since the procedure. The entire process was great! All of the staff especially Brittany and Dr. Clinch made me feel confident and comfortable, with diligent follow-up appointments to make sure that my eyes were responding well to the procedure. Would recommend to anyone who is considering having LASIK done!
Dr. Richard Garfinkel is an excellent doctor. I will soon be 80 years of age and he has made it possible, along with Dr. Clinch, to make me see better than in the past with the eyes I was born with.Philip Elvy
Appointment on time, friendly staff, very professional and knowledgeable staff and Doctor. My 85yo mom was very comfortable with Dr Cinch and trusts him to do her surgery.
I had Lasik at Eye Doctors of Washington and had a great experience! The procedure was less stressful than I expected and was over quickly. Immediately after the procedure I could already tell my vision had improved, and its only gotten better in the day since. The office has been very responsive and helpful with all my questions leading up to the surgery and made it as easy and smooth an experience as possible.
Dr. Kang is superb. I was in very capable hands during my two cataract surgeries. The doctor and his entire staff are professional, efficient, kind and confident. Highly recommend.
The visit was amazing! Very professional and helpful with what I needed! Will definitely be coming back again.
I had a cataract removal surgery, performed by Dr. Clinch. Both the pre- and post-operative care was extremely professional. Dr. Clinch and his staff are personable, very attentive, and they provided me with all the options available to me in an objective and agreeable manner. Their facilities are top-notch, and Dr. Clinch seems to have a wealth of practical experience that he shares with his patients.I have no second thoughts about recommending Dr. Clinch and Eye Doctors of Washington! I am truly enjoying my new vision - and I felt that I was in the hands of true experts that take great care about what they do.