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Jim Juliani Motors
203 Homer St, Waterbury, CT 06704, United States
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Jim Juliani Motors
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Bl
Review №1

I’m happy to say this experience was the best car purchase, in my long time purchasing cars. Joe who I initially called on a Sunday, believe it or not made it happen for me. A phone call, a few texts, and I was good to go. Even when something went wrong Joe, Mitch and the manager were extremely helpful. I blame the COVID-19 pandemic, and it was my end that went wrong. Once that was satisfied, I was back at Juliani Motor Cars, soon driving “Sally” back to Hartford. Thanks again.

Ba
Review №2

Good place to buy a used car /truck suvs, I had a very good experience. The service is excellent. They are nice and professional. Treat they’d customers well. Love it highly recommended.

D
Review №3

I needed an everyday beater that was reliable and wouldnt break the bank so I went on Capitol Ones pre approved finance page and Jim Juliani was one of 3 area recommendations. I found a 2010 Ford Edge Limited and gave them a call. I started dealing with Dave Petruzziello and he made the whole process painless. I looked the car over and noticed a few things youd expect on a used car but didnt mention them because the car needed to go through their inspection and service. When I went to pick the car up it had new tires, a new battery, an oil change and service, it was detailed as well as some trim pieces replaced that I would have never noticed. The car is alot nicer than what I would consider a beater ! I waited 30 days to post this and see if there were any issues and there isnt a single problem with the car, I love it. Everyone there was professional, accomodating and alot easier to deal with over past dealerships I have been to. I would highly recommend them and will be using them in the future.

Ni
Review №4

In the past 12 months we have purchased 3 vehicles from Joe At Jim Juliani motors. All of which are quality automobiles, Mechanically sound, cosmetically clean and   Financially reasonable.Customer service has always been friendly and responsive. All the people at this dealership work together to get you driving the car you choose.Being in business myself I know Happy customers seldom leave Reviews....Well I am a Happy Customer and this is my 5 star review.Thank you all at Jim Juliani motorsWe are customers for life.Bryant Esparo

St
Review №5

This place, is by far the best car buying experience.

ra
Review №6

Joe was an awesome sales person. He was very helpful from the start to the end. Mitch in fiance was awesome too. He went above and beyond to try and get the car I wanted. I would recommend them to any one

Gi
Review №7

We had the BEST experience at Jim Juliani Motors! David and Mitchell were absolutely outstanding! David was informative, honest and understanding. I’ve never, ever been to a dealership that is so customer centric and so seamless in their processes. I’ll always come back here and recommend this dealership. They made me enjoy buying a car again, thank you guys!!

An
Review №8

Joe and Mitch were very informative and helpful in my quest to get a new car. They both went out of their way to get me the interest rate I deserved. I left happy with a warranty I can feel confident about. I would recommend this dealership!

Ge
Review №9

Everyone there was pleasant and so helpful. I was dreading having to look for a car, but they made it so easy. I highly recommend.

Er
Review №10

Friendly and no nonsense place. Very happy with my new car, had a suspension issue that didn’t surface until after I bought the car. When I called, they honored the 60 day warranty and replaced parts. I am writing this 6 months after purchase. This car had crazy high mileage but it drives amazingly and currently (only thing since suspension was repaired) only a small oil leak which I am taking in to check next week.Thank you folks for doing honest business🙏

Sh
Review №11

I did enjoy my experience with Joe and Mitch at the dealership. They were quick to address my concerns to my satisfaction, even getting me a better monthly payment and interest rate that what I was paying previously. The only issue was in the payoff of my trade in but im going to chalk that up to the mail being slow in getting to my old loan company. All in all I would highly recommend Jim Juliani Motors.

An
Review №12

A HUGE thank you to Dave and his team ! I purchased my BMW X3 in January, had an issue with it a few months later and it was immediately resolved with the help of Mitch navigating through my extended warranty and making some phone calls on my behalf to help out.. Last week a warning message came on in the car, I called the service dept, spoke with Dave about it and I dropped it off. Dave called me and kept me in the loop every step of the way and was able to get the needed repair done with genuine BMW parts at a BMW dealership AND drove the car himself to BMW of North Haven! Wow! This dealership will do whatever it takes! If your looking for a BMW or any car, I highly recommend stopping in this dealership. I am so grateful and appreciative what this dealership has done for me. A great experience from the test drive, to purchasing and beyond !!

th
Review №13

I was in desperate need of a car. I sat down with Joe Halloran, and he was great! Looked at a few cars and ended up buying a Jeep- had one small issue a few days later and they immediately took the car in, diagnosed and fixed the issue!!

JO
Review №14

One of the best auto places Ive been to in a long time to buy a car very friendly and they have a line of very high-end cars they will get you in this place is outstanding and the peoples are two arent you guys

Ma
Review №15

I just bought a car from this business and they made it an amazingly painless experience. Paul was my salesman and he worked really hard to get me in a beautiful newer car with really low miles. He was amazing and the whole place and everyone who worked there was extremely professional. I had a great experience and got a beautiful car. Thank you so much to Paul and everyone at Juliani Motors. U guys r THE BEST!!

Er
Review №16

Awesome team! Answered all my questions and was in and out quickly with a new vehicle. Very professional and would definitely recommend to anyone looking for a new vehicle. Pat and Mitch are great!

St
Review №17

Joe and Mitch were very professional which meant a lot to me I have been a long time customer of Jim Juliani I highly recommend them you won’t regret it. Thank you for your long time great service.

S
Review №18

Long overdue review, Bought my 2015 Audi A5 in the summer fun clean car with 0 issues. Roughly 3-4 months after purchase a steering sensor went bad and once they were notified the mechanic Dave took care of me with no hassle and went out of his way to make sure my car was on the road and will stay on the road for no charge at all! Now into December and still loving the car! Appreciate the whole team at Juliani motors!

Ac
Review №19

Bunch of money hungry salesman who ran my credit an abundance with many hard inquiries I was unaware of. Only to offer some outrageous monthly payment to suite their needs. I asked them to send a video of the Vehicle because I was shopping from hrs away and they never even called back. I later get 3 notices from 3 credit companies saying they were trying to approve me for an amount I never even authorized. Do not use them! Very fraudulent company. I found a vehicle better than what they had and went through my bank for financing. I wish I wouldve known beforehand. Do not trust them especially salesman Paul!!

Li
Review №20

They helped me find a car in my budget and priced it out well for me. They let me test drive the car and sat with me to look for insurance companies. I truly like that they are there for me and I can always go back to them for anything I need.

Se
Review №21

Joe was a great salesman! He was very polite and very helpful with my purchase! 😊

me
Review №22

DO NOT BUY A CAR FROM HERE!! They sold me a car with three different size tires on it. They were all Michelin brand so I never checked to see if anything was wrong. $500 dollars and a new front axel later, here I am. They also ran the credit 6 times to get a loan. If I had known Id be out $500 and a hundred points on my credit score I would have purchased somewhere else.

Ja
Review №23

I spent a good amount of time looking for a new vehicle and most people know its a stressful thing to to do. I came across an f150 at jim juliani motors so I went down to check it out. I spoke with the salesman Joe. I took it for a test drive with him and I pointed out a few things that stood out to me. He said he would speak to his boss Anthony to see if there was anything they could do about the things I was worried about. Joe came back and said they would have everything taken care by the following Saturday. I went back the next Saturday took it for a ride and everything I pointed out was taken care of. I was happy so I decided to move forward with buying the truck. Next came the part that makes me nervous. The paperwork. I dealt with Mitch who is there finance manager. He sat down with me and went through everything making me feel 100% comfortable signing the paperwork and I feel he got me a really good warranty to go with it. All in all I love my new truck and Im happy with the way I was treated. I would recommend jim juliani motors to anyone looking for a good vehicle at a good price!

Da
Review №24

These guys were amazing. They were helpful when getting me into the truck I desperately wanted. Being it was a 2007, financing isn’t easy to get! They found a credit union that got me an extremely low rate and couldn’t be happier! Definitely treated me as fair as the possibly could with every situation!

Ap
Review №25

I need a new car for my son and spoke with the sales person Paul who found him the perfect car on Wednesday. We talked to Mitch in financing met him on Thursday and my son left with his car! The whole process was quick and easy and I recommend this dealer to anyone looking for a car.

Co
Review №26

Amazing & honest people! I have bought all 3 cars that i have ever owned from them and had 0 issues!! After having my car for 2 years plus i needed to replace my transmission due to a bearing, being pregnant and due to go in the hospital on the first for surgery which gave them not even a week to work on my vehicle my car was at another shop before i knew the issue was that serious and they needed at least 2 weeks to get it approved with the warranty company and that it was very hard to deal with the warranty company AND they didn’t know if they will pay for the problem, i didn’t have 2 weeks due to needing a vehicle to transport and get ready for a baby to come and i also didn’t have 2,000$ to just throw away, i called the dealership letting them know the issue Mitch and Dave were amazing!!! I explained the issue on a Friday they told me to drop it off Monday and that they would take care of it. They got the issue approved in A DAY and it was also a holiday week they had the job DONE in 4 business days i once again was able to trust Jim Julianis and the staff!! Thank you Mitch, Joe, Anthony and of course Dave in service !! I will forever get my vehicles from Joe & Mitch & serviced with Dave !

Tr
Review №27

An all around great experience with our purchase. From the initial contact, to meeting up with Paul our salesperson, to haggling, financing and purchasing. We really enjoyed our experience with the whole team. Kind, professional and great communication. Great job!!

Ed
Review №28

Clean and honest. Awesome at follow ups and keep thier word!

Ju
Review №29

We love our new vehicle. Paul was great from start to finish. Whatever you’re looking for - this dealership has it and at a fair price.

Er
Review №30

Huge Disappointment. They called to confirm the car was ready and we drove 1 hour to the dealership. We arrived and the car battery was dead, the car was in pieces ( unable to open the door from inside,) and the car seat did not work.The photos of the car on their website were not truthful.Stay away!EBA

gl
Review №31

This dealership is the easiest and best one I have ever dealt with. Jaly our salesperson was very knowledgeable in the vehicle that we wanted.My wife and I are very pleased with the Cadillac we purchased. We will buyhere again!

an
Review №32

I have been searching for quite sometime for a BMW X3 series. I have been to several dealerships and decided to purchase from Jim Juliani. My sales rep was George. He was very knowledgeable about the vehicle; being a BMW owner himself. After a few days, I contacted George and informed him of another BMW X3, same year, close mileage that was for sale. He looked up that car, and compared it to the one on his lot. After a little discussion, he offered me the BMW for the same price as the other dealership. The book value and price given was on point. George had all the service records for the car as well. The previous owner kept the car impeccable! I decided to purchase from Jim Juliani. I picked up the car later that week, George informed me that a few minor scratches couldn’t be buffed out and told me the owner offered to have the area repainted! Can’t get much better! I am very happy with the vehicle!I have referred coworkers to George and Jim Juliani and feel confident they will deliver. The car is going in this week to be repainted and will post update.

Ja
Review №33

Juliani motors is a gem ! I was anxious cause Iv had some bad car dealer experiences but Juliani motors delivers good service and ethics !Got my dream car here and they honored warranty when a couple minor issues arose during my 30 day warranty period.Appointment to bring it in ended up pushing after 30 days but they honored it without hesitation. All in all they made me a priority from beginning to end and I’m so glad I found my Honda Element here. The long drive to get there for me was so worth it !

Kh
Review №34

We traveled an hour just to pull up to a car with defects that are not shown in the pictures and no gas in the car. This was not a spur of the moment appointment either. They had plenty of time to put gas in the car and still fell short. I don’t understand how your a car salesman and don’t even have gas in the vehicle being test driven.

Ro
Review №35

2010 Toyota Tundra4x4 Grade 4dr Double Cab Pickup SB (5.7L V8)$20,995UNSAFE VEHICLE. Frame has multiple rust holes thru it. Some as long as 6x 2. Mitch was shown the rusted areas and the truck is still for sale. Make sure you ask if they guarantee the frame will be replaced before purchasing.

Mi
Review №36

Avoid them at all costs. Used them 3 times and 2 was complete waste of money first one tyranny blew in 6 months. Second one 2 Torque converters went in the first 200 miles and nothing but trouble since. And I used to be a neighbor if this is how they treat a neighbor imagine someone else dont just walk away run away .

el
Review №37

The best customer service ever..

Ki
Review №38

Friendly staff! The whole process was very professional and pricing is fair. Recommend this dealer if your looking for a smooth easy buying process!

Te
Review №39

The sales person was really knowledgeable and not pushy. Got a great deal on a great vehicle here without all the hassle of haggling over the price etc. I would definitely recommend buying a vehicle from here. Professional and friendly.

Hu
Review №40

Uncle Joe at Jim Juliani Motors is THE cars salesman you need when buying a car. He was honest, relatable, and informative about all the car choice available. I recently got a Mercedes from Joe and he made me feel confident in my choice of car and car dealership. My mom had some tough questions for Joe, as this was my first car purchase, but his assurance and car consulting style won her over. I highly recommend that Jim Juliani and Uncle Joe for your first or next car purchase.

Le
Review №41

I had a great experience with this dealership. Paul was super helpful and I couldnt be any happier with the Highlander. The whole staff was actually very helpful from start to finish. (Which was literally less than 24 hours) Thank you soooooo much.

Sh
Review №42

This has been the best experience at a dealership I have ever had!! Joe and Mitch are so professional ! They do not BS you around to just get your money! GOOD CARS AT GOOD PRICES ! I will return in the future!

Ka
Review №43

I’ve recently bought myself a Beautiful BMW 3-Series from Jim, thru an excellent salesman, Travis M. They were friendly, polite and extremely helpful. I have purchased a car from them in the past and will continue to do so! As they go out of their way to help you, and always have such a beautiful selection. Thanks guys!! Ps- I love my car more every day! 😀👍

ed
Review №44

They took great care of me when buying my beautiful Kawasaki zx6r. Finance manager was great with the paperwork. Felt like I knew him my whole life after we were done.Thanks Jim Juliani Motors!

Re
Review №45

Very pleased with the service and all the team of Jim Juliani Motors!!We had an amazing experience on our BMW series 5 sdn purchase .Thank you to Joe (sales)and Mitch(finance) all the process was fast and smooth >Very friendly.,caring and professional team !i totally recommend the place

Ll
Review №46

I want to take the time to thank Paul, Anthony, the service manager and the whole Jim Juliani team for the VIP treatment i received while purchasing my current automobile. I highly recommend them and hope to do business with them again in the near future. Thanks again, Paul.

RO
Review №47

My husband and I bought a BMW X5 from them and is great. Best dealer to buy cars and the prices are reasonable. Thanks guys

ri
Review №48

I recently purchased a 2011 BMW 535xi, and I’m more than pleased with the entire process. Upon delivery there were a few minor problems which were taken care of within the first few days. I couldn’t be happier.

Er
Review №49

My experience was amazing! Being a first time buyer, I felt at ease and not at all taken advantage of. The guys worked with me and made me feel like I was getting the most for my money. Im more than going back when Im done with this car. I recommend Jim Juliani for anyone looking to buy a car and doesnt know where to start.

Ke
Review №50

This is the absolute best place to buy a used vehicle. They have a vehicle for every single person no matter what you are looking for, the chances are they will have it. Comfortable atmosphere and friendly service like no other dealership Ive ever dealt with!!!!

Br
Review №51

I was unusually impressed. The manager Milton was really transparent and even looked at cars at other dealerships with me to compare what I was looking at. He gave honest feedback about different cars. They sold the car I was looking at so didn’t purchase. Atmosphere is cool and they really follow up with you which shows dedication. Thanks!!!

Ra
Review №52

This dealership had some really nice cars. They also had a great, cool staff that wasnt pushy or just telling you what you want to hear. They were very knowledgeable and provided great service. I found an amazing car at a REALLY great deal! They have plenty of others so I would definitely recommend them! It was beyond worth it!

Ef
Review №53

Joe was amazing he was straight up and keep it real and was super helpful and friendly

Me
Review №54

I literally had the best experience from the initial phone call to driving off the lot with these amazing individuals. Rodney Bullock was my salesman and I could not be more satisfied with the decision, the help and the customer service. The atmosphere was great, professional, clean and very welcoming. Thanks Juliani Motors 😁 Thanks Rodney!

Je
Review №55

I had a great experience with this dealership. After sending a request for details on a specific car, I was given that information quickly without adding pressure for me to respond. I had other dealerships pressure me by calling, emailing, or texting constantly. I worked with Joe Halloran to make an appointment, receive all information, including carfax, for the vehicle and was able to test drive and make a deal within a short amount of time. The prices were fair, the staff was friendly, the car was well taken care of, and all information about the car was accurate. I received a fair trade-in value for my existing car. Though extended warranty and vehicle inspection were offered, I did not feel like they tried to push me into getting anything. I would buy from here again.

Ma
Review №56

Very friendly staff and gave us a great deal!

Ja
Review №57

Definitely would recommend them to anyone looking to get a great deal. The staff was friendly and helpful. Its nice to go somewhere where you dont feel pressured into buying. They were patient and let me shop instead of trying to tell me what car I should get. The sales manager Milton made sure that I got the best deal possible.

Ja
Review №58

The staff was very friendly and helpful throughout the entire process and did everything they could so I could buy my dream car from them. They were very knowledgeable and gave me all the information I needed to make my decision. They have very nice facilities and the standard for car quality on the lot was impressive. Highly recommend buying a used car from Jim Juliani Motors.

LI
Review №59

Anthony and Paul have been amazing people helped me all through the prosses and beyond I highly recommend coming here for your new car

Ci
Review №60

It was a pleasure doing business with. This dealership is honest and never had to worry about anything. Highly reccommended!

Se
Review №61

I had a great experience jim juliani motors everyone was so helpful i bought a 2012 mercedes benz E class best car dealer ship around thanks Joe

Ed
Review №62

Jim. Juliani. Motors. Was. Great. Buying. Experience and highly. Recommend

Er
Review №63

I bought a 2012 Audi A4 from this dealer and 7 months later, I needed a new engine. Engine light was on just a month after I bought it, but whatever they did keep the light off until the 3 months warranty run out then boom!!! after just 7 months total, I had to buy a new engine for $4000. Went back to them, and all they told me was to buy a new car. I am assuming the few good reviews that they have here are either paid for or someone playing his trick.That hurts man. It really does

Nu
Review №64

My father and I had a great experience with Jim Juliani Motors, especially with the Sales Rep Joe. He was very kind, patient, and transparent with my family. He offered us a very good deal and we came to a negotiation that was satisfying for both ends. He was even kind enough to mail back a lost item that we left in our car that was traded in. Were very grateful to have had someone walk us through the often times difficult process of buying a used car and we would absolutely recommend Jim Juliani Motors to other friends and family!

Di
Review №65

I went here looking for a truck for my husband. I spoke with a wonderful young lady who was very helpful and smart and took care of everything for me. I put a deposit of $100 and signed a promise to buy if my husband liked the truck.I quickly looked at the truck and asked if the price was negotiable. The manager, a big man, was rude and quickly shot me down stating that it was already priced as low as it could go. I realized that I would never want to do business with him!When my husband and I went back we looked at the truck that the young lady prepped and cleaned for us (something she didnt have to do but was nice enough to do for us). We drove it but unfortunately, the engine light turned on and we could not agree to buy the truck.I went back to get my deposit and a nice young gentleman convinced me to try a different truck and assured me that they would hold the truck for my husband to drive. I really wanted to do business with this dealership because the young lady and the young man were so kind and obviously had great integrity so I agreed to work with them.We went back and the trucks check engine light went on and the truck jutted a little. We went to speak to the manager about fixing and reducing the price of the truck and I was shocked by his rudeness! He was obviously annoyed that we had the audacity to make such a request. He said the price was not flexible and he couldve sold the car already and that many people have already tried to buy it but because we (so rudely) held the truck he had to send all the customers away. He loudly refused to fix the truck stating Why would I fix a truck if you are not going to commit to buying it! I told him to go ahead and sell it to someone else and that I would not be doing business with this dealership because of him and his nasty attitude.That was the second time I had to converse with that rude obnoxious bully and I pray I never have to talk to him again!I had to wait until Friday to get my deposit back and I was filled with anxiety just imaging that I would have to talk this bully again.I went in on Friday and thankfully the pleasant young lady was there and we chatted for a bit and she immediately refunded my money and gave me back all my paperwork to assure me that I would not be taken advantage of or victimized again by someone at that company. The bully manager never showed up. The young lady assured me that the owner was a nice person and was nothing like the horrible man I spoke to but I find that hard to believe since he hired such a horrible person.I tried emailing the owner because I dont like to speak bad about anyone and sent a contact message. Guess who called me?! The bully! He had changed his tone but I swiffly got off the phone with him avoiding any manipulation tactics he might have had in mind for me. The damage has been done and he cannot redeam himself after the way he spoke to me!I hope the owner of this dealership reads this and realizes that he will not get any business by bullying, abusing and ripping off people! I will not buy anything from a company that employs people who are experts in the field of bullying women. I will not buy anything from a dealership that refuses to fix their cars and trucks unless someone commits to buying them!I feel sorry for anyone who has to converse with the manager.If anyone is going to give you great service here and help you get the best for your buck, it is the young lady I spoke to. And I would like to add, that the men there were not nice to her. When I came in the door, one of them ordered her up from her lunch, speaking rudely and harshly to her. This happened two times to her, which I observed. She responded so kindly and did not complain or anything. I hope the owner realizes that she is worth ten of his bully agents and would make 100 times more sales than them! I would have bought from her!

Di
Review №66

Initially did not feel welcomed by the owner however my sales assistant Jesse was so pleasant and helpful, this actually turned my experience around to be wonderful and pleasant. Jesse worked really hard to get me into a vehicle in a very short time. I would definitely recommend this place.

Jo
Review №67

Felt welcomed from the moment I arrived, exceptional customer service, couldn’t be any happier with my new vehicle. The team over at Jim Julian Motors truly took their time to ensure all my needs were met with my purchase.I highly recommend this dealership to anyone who is looking for a pleasant and hassle-free car buying experience. Thank you again to the team for putting me in my dream car !

Be
Review №68

Great prices, great service and above all Juliani Motors truly cares! They were super helpful finding my daughter the perfect car and they went above and beyond any other dealership I have ever dealt with. I recommend them 100%. Thank you!

Ra
Review №69

Good service i bought my BMW 535i definitely will come back in future

Go
Review №70

Our salesman, Joe was awesome he really knew all the details of the car we were purchasing. He made us extremely comfortable w/ purchase. Financing was a very smooth process. Kyle was very thorough and explained everything perfectly. We highly recommend this dealership. Fair prices. Great customer service.

Ke
Review №71

True professionals at Juliani Motors! Dave was a dream to work with. I came in with virtually no credit, Kyle got me financed and with a good affordable monthly rate. Hassle free and top notch service.I drove off the lot in my dream truck worry free! Such a geat experience!Very Thankful to team Dave and Kyle!!

Ju
Review №72

I was looking for a luxury used car and was very specific about what I wanted. I’m so glad I found it at Jim Juliani Motors. I work in the finance industry so I’m aware of numbers and how things work. They never ever tried to fool me or get by on me. Milton the sales manager is truly a professional at what he does and he was extremely knowledgeable about the processes. Both Kyle and Joe did an excellent job at answering my questions. Even Jim the owner chatted with me for a while. They got me an excellent deal with the bank and they serviced my car to the T! My car looks fantastic and I got a great deal and I’m just glad there were no gimmicks involved! When I get the itch to shop for a new car, which I always do, I will definitely come back to check out the inventory. These guys are the amazing!

va
Review №73

I love this place I have no regrets Travis was amazing really friendly out going person and he works with u I got my car within one day a 2016 Nissan he has really nice cars there ..I recommend this place to everyone..u want to buy a car go to Travis..

Ed
Review №74

Staff is professional, knowledgeable, and reasonable. Excellent customer service. Milton Martinez guided my son through his first car buying experience flawlessly. Highly recommended!

Me
Review №75

I had a very positive experience at Jim Juliani Motors. Milton the Sales Manager was very helpful in helping me pick a car that worked for me and my family! Jesse was very kind and patient with all of my questions. In addition, I was able to get a great rate and payment that I could afford monthly. I highly recommend these guys. I looooved coming into the dealership, never felt scammed and uncomfortable at any point! Check them out!!

Ja
Review №76

Joe and his staff were very helpful and transparent about the vehicle that I purchased. As a first time buyer from a dealership, it can be a bit of a challenge because you feel like youre not sure what youre doing as a young person, but they happily answered any questions I had and explained things I did not understand. Regardless as a customer, always do your due diligence and reasearch whatever you buy.

Ma
Review №77

Excellent Customer Service. I personally did not deal with the staff in person as I am across the country, but they were extremely willing to work with my family while also keeping in contact with me. During the test drive some minor concerns came up with the vehicle and the dealership immediately addressed the issue prior to my official purchase.I highly suggest visiting this dealership. It is well worth the time. Ask for Milton as he was professional, enthusiastic, and more than helpful during the process.

ch
Review №78

I enjoyed working with the salesman. I purchased a 2004 Jeep Wrangler. They informed me what the car didn’t have which at the time I didn’t notice. They addressed the extra fees up front and they informed me all the work they did after a full inspection.

sh
Review №79

Excellent service from the moment I walked through the door. Milton was great, very friendly, helpful, honest, answered all my questions about the car I recently purchased and made my experience quick and easy. Highly recommend this place. This was my first car purchase. Great service.Thank you

Je
Review №80

Probably one of the best car buying experiences Ive had. Jeff, my salesman, was very honest right from the start. Milton and Kyle were very professional and answered all my questions and concerns. Good experience from start to finish. Would definitely shop there again.

Jo
Review №81

A very professional outfit. Joe took care of everything down to a personalized test drive to take my potential new ride through her paces! I highly recommend dealing with these guys. Not your fathers used car experience. Oh, BTW I did by that car and I couldnt be happier. Thanks Joe and Team!!!

Ma
Review №82

A good car at a fair price! I found this dealer while looking to upgrade my Prius. Dave showed me an excellent car, and the dealership was also extremely helpful during the registration process and fixed a minor problem (a flow control valve) even though I wasnt in warranty. They seem to have a lot of inventory and take care with their customers. I would recommend them. Very happy with my car!

Sa
Review №83

Jim Juliani Motors dealership. Good customer service. Service staff were professional and friendly. Gave us the option the have non oem part fitted in order to make the service repair more cost effective. Car was ready on time and waiting for us to pick up. Excellent services.

Fr
Review №84

It was a great experience very friendly and helpful thank u

Br
Review №85

Great experience! Trustful people

Co
Review №86

Couldnt have had a better car buying experience! for my first car purchase, it was very painless with their staff. 11/10 rating! love the family feel you get from walking in the door, including a warm welcome from Doc! very glad I chose this dealership

Pa
Review №87

NIce location great inventory, and a great staff. I recommend that you see Anthony and his staff, Joe, David, and Dave for great deals. They will always treat you as a valued customer.

Ro
Review №88

Had a very pleasant experience purchasing a vehicle from Jim Juliani motors, made a call to see the car I wanted was greeted by Joe when I arrived we took the car for a test drive during the drive he was very informative and had a lot of knowledge on the the car which was a plus .I’m very satisfied with the purchase I made on my Bmw 535i xdrive Gt if your looking to purchase a GOOD RELIABLE CAR, Jim Juliani Motors is the place to go, I shopped around before this purchase and not one place I went to gave me the same pleasant comfortable reassuring experience!!! You will not be disappointed one bit!!! Even purchased an extended warranty that covers the engine, transmission and gaskets for a LIFETIME AND is transferable if I decide to sell the car !! Thanks Joe and Mitch !! AMAZING 👍🏾👌🏾

Jo
Review №89

Had a great experience, Joe was an awesome salesman, very genuine and helpful, mitch in finance was very thorough in explaining all the documents I was signing. I would definitely recommend Jim juliani Motors

Va
Review №90

At this time, my response would be negative .

Qu
Review №91

Initially the experience with Joe was pretty refreshing he took his time to show me the car follwed by a test drive. From that point on things went South. Once we arrived back to the dealership he introduced to his manager and normally thats a good thing but not in this instance. He tried persuading me into the car inspection fee which started at $1000 in addition to the sale. Afterwards after I explained to him I wanted to make the purchase same day he made a slew of excuses on why I could not without spending additional money for his car inspection program. Then he tried almost force coercing into financing. To make things short after all was said and done I was missing a gas cap, floor mats, and the additional key. After expressing these concerns they told me the key shouldnt cost more than $150 and they would contact me as soon as their key guy came back from vacation. Ive been waiting two months for this call. To say the least after spending 6+ hours to complete the sale because of all the fabricated obstacles and false promises. I personally wouldnt recommend making a purchase here.

Su
Review №92

Very nice cars, easy transition. Prices are very fair and Joe was great. I love my Volkswagen I would highly recommend this place. Plus I love the office decor. Thank you Juliani Motors.

sa
Review №93

Im a young woman with zero experience financing a car. My first impression was fine, Sean was really nice and helpful. They asked for 100$ to show that I was serious about the car. I didnt know better so of course, I gave it to them. I was told it would be refunded if I changed my mind.I went in a week later to discuss the cost out the door and my interest rate. It was way higher than I anticipated. I ran the numbers myself at home and nothing about their price made sense. The monthly payment was extremely high for an older car with over 100,000 miles. I explained this to them, the response I received was annoyance. They told me I should expect to pay within that range and that I wasnt going to get better elsewhere. I told him that I wasnt going to purchase the car for that rate and that I was no longer interested. I asked for my deposit back and the finance guy, Mitch, was visibly annoyed with me. Well, I put in a lot of hours calling the bank and running the numbers. He dropped his pen dramatically like he was on the verge of a tantrum - as if it were MY job to pay him to do HIS job. Thats his bosses responsibility.Then, the manager came in to try and convince me to accept the rate and buy the car. At this point, I feel like Im being bullied into buying a car. I have two grown men standing above me telling me I dont know what I should be paying. Furthermore, there was little privacy, the room connected to the office was FULL of men just hanging out right behind me. I started to feel overwhelmed and stressed. I said my final answer is no, but if I changed my mind I would call them. But at this point I wasnt interested in the car (or their business at that point). I asked for my money back, and they were hesitant. I said, I was told it was refundable and finally the manager huffed and said, yeah, fine. Whats a $100 to me anyway.They called me a few days later and told me they got the price lowered to - GET THIS - the actual cost of the car. Cool. I told them that would have been great when I came in originally but I went to a real dealership and got a car worth the money within the last two days. Hopefully my experience & review of this business will help someone in the future. Im glad I didnt end up buying a car from them because I have no interest in working with people who feel the need to bully and manipulate someone into buying a car. These two men have horrific customer service skills. I dont trust them and I dont think other customers should either.Ps. I had to go back a week later to get my money back. What a waste of time, but at least I learned something in this process.

N
Review №94

Awesome deal and easy transaction. Big Thanks to Joe, Anthony and Mitch for making that happen.

Jo
Review №95

Extremely kind and honest. Great vehicles at low prices. Will return for all our future cars. Highly recommend them to everybody.

Ga
Review №96

Can’t believe I let them scam me!!! This place is full of Phony salesman that take ur money in a slimy way. STAY AWAY!!!! Never leave a deposit and ask for the paper work cuz they won’t show it to u ahead of time .

St
Review №97

Drove over 2 hours to buy a vehicle from here and couldnt be more satisfied at the level of professionalism that went into this car buying experience. I dealt with Joe and he handled everything superbly. When I need to buy another vehicle, they will be the first place I check. I wouldnt normally take the time to write a review for anything, but when the level of service is this high I felt compelled to.

Na
Review №98

The team at Jim Julinai are Awesome. Love my new car. It was an Easy transaction and the staff are very friendly and polite. Joe is an awesome salesman... Great job guys.

Je
Review №99

My husband and I drove 5 1/2 hours to purchase a used 2010 Lexus IS350C. It is quite a risk to drive so far by only seeing pictures online. When we arrived we were impressed to say the least. The pictures did not do this vehicle justice. We were amazed at the fact that the leather in the vehicle was in pristine condition. The salesman came in after church to accommodate the delivery as we could only make it down on Sunday. Once we arrived we test drove the vehicle (no issues there) and we were done with the paperwork within about 30 minutes. Excellent would be an understatement. Thank you to the entire team!

43
Review №100

Anyone in the market for a previously owned vehicle can be completely confident with Jim Juliani Motors. From Milton, and Jesse in sales, to Kyle in financing, and Dave in service, you will feel comfortable and well served. They have a great selection of vehicles, and I love my (new) Murano. After my purchase Dave has been happily responsive to all my follow up inquiries. Our family will definitely return to them first when its time for my husband to replace his older CRV. AAA+++ P.S. Doc is the sweetest ever!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:203 Homer St, Waterbury, CT 06704, United States
  • Site:http://jimjuliani.com/
  • Phone:+1 203-757-8299
Categories
  • Brake shop
  • Auto repair shop
  • Used car dealer
  • Car dealer
  • Truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–6PM
  • Friday:9AM–5PM
  • Saturday:11AM–4PM
  • Sunday:9AM–7PM
Offerings
  • Buys used goods:Yes
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