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CPR Cell Phone Repair Waxahachie
1585 N Hwy 77 B, Waxahachie, TX 75165, United States
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CPR Cell Phone Repair Waxahachie
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Ja
Review №1

I called them to fix my Motorola phone because they are an authorized repair center. Their response was we will mail it to Motorola for you. I can do that. Dont waste your time here.

Wi
Review №2

Fixed the phone right up it works and looks as good as it ever did and only took a day to get the work done I hope not to need them again but if I do that is were I will go

Ri
Review №3

I made a 0900 appointment to have my iphone 11 screen fixed and it’s perfect! It didn’t take long and the female associate that helped me was great. Will definitely return to this location.

S
Review №4

There was a REAL problem with my email account. CPR got with Microsoft and figured it out. Shame on Microsoft for NOT ironing out there problems BEFORE forcing upgrades that don’t work as they are supposed to, on us. Thank You CPR for holding there feet to the fire and getting them to own up to Microsoft’s mistakes!

Sh
Review №5

Does good work for fair price. I have used for several screen replacements and battery replacements over many years

Da
Review №6

We did a quote online and brought it into the store, and the price was the same. The screen replacement only took an hour and a half, and they installed a glass screen protector for us as well. It was a great experience, and the price seemed reasonable.

dw
Review №7

Went in for battery replacement on an iPhone. They had the battery there and was done the same day for $100. Dropped it off and picked up about two hours later.

Ph
Review №8

Fast and friendly service. I needed a battery replacement for a 2 year old phone. They ordered one in and had it for me the next day. When it arrived they called me to set up a time for the repair and was ready when I crossed town. They told me it would be about an hour, they came in early and had me out the door on 45 minutes. It was also less than originally quoted. Sometimes you get lucky, as I was with that. I wouldnt hesitate to stop in or call for any repair needs.

Jo
Review №9

Told me 250 for the screen replacement came in he did all these tests said looks good. Then said 450. Told him I called him 20 min earlier. He said he apologized. Ps I have him on a phone recorder app. Just saying Im not going to do business with them again

R
Review №10

These guys repaired my cracked screen and had me back in action within an hour!

La
Review №11

Only come here if your uncomfortable fixing your own electronics. I needed a laptop lcd screen assembly hinge replaced.I had the replacement assembly for the repair. I was qouted $129 plus extra charges if something came up during the replacement repair. I swapped the broken lcd assembly with another lcd cover assembly/hinges bought off eBay and saved myself more money spent unnecessarily.

Ti
Review №12

I came in to ask about repairing the cracked phone screen on my iPhone 8. McKenna immediately answered all my questions and said she could do the repair the same day! I’m very happy with this service and will definitely recommend to friends and family! Thanks for the great service!

Ma
Review №13

Pictures:(Note: Im having trouble uploading the photos of the battery I purchased and my receipt. I will check back later and see if its just taking a while on Googles end.)1 - my reciept2 - the first battery they were supposed to put in my phone (notice the name on it)3 - the OEM battery still inside the phone todayAs you can see from the photo I visited CPR on 3/31/2018 and paid them $64.94 to replace the battery in my Nexus 6P. I had ordered a replacement battery and tool kit from Amazon with plans to do it myself but my schedule was too busy and I was a little hesitant to do the work.Cody was courteous and got the work done in the time he said he would... or so I thought...My phone continued to have battery issues. I figured I had received a bad battery from Amazon so I ordered another and another kit to do the work myself.Imagine my surprise when, today, I opened the phone to find the OEM battery still inside. Furious does not even begin to describe where I am at on this.I work out of town. My phone is my lifeline as a construction superintendent. The battery issues caused difficulties too numerous to list. Not to mention I had to take time out of my weekend with my family (which isnt every weekend) to do the work myself.I dont live in Waxahachie, nor am I frequently near there... but rest assured, next time I am, I will be marching in their store and demanding a refund, compensation for both batteries (since the first was never installed and I had to buy a second), and compensation for my time doing it. Since they were going to charge me 64.94 to do the work it only seems fair I be compensated the same...So lets see:$64.94 - I was charged for work that was never done$64.94 - my labor to do the work they were supposed to do$14.60 - the first battery and tool kit which I left with them$34.36 - second OEM battery I bought, tools, and replacement glass-------------$178.84 - what I figure Im owedI would be glad to have a discussion with the owner, and give a favorable review of this fiasco, after receiving the above reimbursement.

No
Review №14

I don’t usually write reviews but the first time I went in was to replace the charging port and they said it would take an hour after an hour they said it’ll take longer because they broke my screen, after that I had to come back in the next day because they messed up the mic. I had to come back a THIRD time because they left a tiny crack in the screen and now since they installed the screen poorly it’s broken on the edge. NEVER COME TO THIS SHOP

Al
Review №15

I came to your shop looking for a replacement battery for my Samsung phone. You did not have it in stock but told me you could order it and have it in a week. Two weeks later I check back and you told me it was not in yet but should be in shortly. Again, you took my contact details.Six months later I still haven’t heard from you. But a competitor in town has installed the battery replacement.

Er
Review №16

Phone looks brand new . Im very happy with the service, fast, professional and quality work

Sa
Review №17

My phone has been rapidly loosing battery charge over the last couple of weeks. I emailed CPR, got a call the same day on the weekend. They ordered my battery, let me know when it had arrived. I took my phone in and within a couple of hours it was ready. The process was seamless. I will use them again for any repairs. I am determined not to buy another phone in the near future, so this is a great alternative.

Ka
Review №18

Did not visit this store. Ate at Butter and Grace . It was delicious.

jo
Review №19

Great service, very efficient.

St
Review №20

I went in and got a new battery a week or two ago now because my battery was in dire need of replacement. Now only two weeks later and my phone wont charge at all or recognize there is a charging cord plugged in! This is extremely aggravating with how much money im having to spend!

Gi
Review №21

I was greeted immediately as I walked in by Mr. Young, the nice young man. He asked if her could help me. I told him & showed him my phone, he assessed it and quoted the price and how much time it would take to repair it....Amazing customer service I was in and out in less than 30 minutes...He said if anything goes wrong with the screen to come back and he would take care of it... I am most well pleased with my visit yesterday...Will recommend him to all that needs phone repair..

Ed
Review №22

Ordered a new screen for a phone that needed repair through them and it was only a few days for them to receive it. Once received, they were able to install it same day and it only took them roughly an hour to do so. Friendly staff and quick reception.

Je
Review №23

Lady was very nice

B
Review №24

I’ve been losing battery for quite a while going from 93% down to 40’s without using the phone or waking up in the morning with 4% when I went to bed with a full charge and the phone off. ATT does not have batteries but suggested CPR Cell Phone Repair. The gentleman behind the desk looked it up, had the battery and asked we come back in 30 min. He was friendly, courteous and helpful. I definitely recommend them for your cell phone needs.

Fe
Review №25

Took an iPhone to get the screen and battery replaced. Aaron quoted me a price and I was very impressed in the short time it took to do the repairs. Quick and easy. No problems what so ever. Great service and would recommend this place to others. I will be returning to this place for all my other phone repairs.

Am
Review №26

There was a sweet young lady who made sure everything was explained and that my insurance would cover the cost of repairing my phone. I left confident that I would be well taken care of. The repair has not been completed due to a need to order parts but I trust it will be completed in a timely mannee.

Al
Review №27

Excellent customer service. Would recommend anyone to visit. They will take care or anything you need or have concerns about. Also prices are fairly cheap.

Ge
Review №28

Greeted with a smile with great service, very professional! I will be returning for my future phone repairs. Highly recommended!

Je
Review №29

What a great experience! Super courteous and an absolute gentleman! He was SUPER patient and was able help me get my phone fixed and even helped me transfer my information to my new phone. I really cant say enough nice things! Thank you Cody!

Er
Review №30

HIGHLY RECOMMEND THIS PLACE.Yall gotta go to this place for your screen cracks or broken. My phone scree was literally beyond broken & damage after the guy wish he is very nice, respectful, & a very highly positive attitude guy was able to bring my phone back to life💙 beyond happy. Price was very very fair because as I have insurance with my phone company was the same price but with my phone company was gonna take way longer this Gentlemen did it in less than 3 or 2 hrs.IAM ONE VERY HAPPY CUSTOMER THANK YOU CPR.

Pe
Review №31

Great service and friendly staff

kr
Review №32

They had the part I needed in stock, and the total for the part and repair labor was about $100 cheaper than the other 2 places I called in town, who didnt have the screen in stock. My phone was fixed an hour after I dropped it off.

Ap
Review №33

Went in to repair a phone I wasnt using and told him I was not in a rush. He still made it a priority to repair quickly. Above and beyond to make sure I was happy with the service. I will always return.

Tr
Review №34

Had my IPhone 6S screen replaced at In & Out Smart Repair. They were courteous and friendly. Quick service and very helpful and better prices than anywhere in the area! Very professional!

Ja
Review №35

I had a great experience at In & Out in waxahachie! They are so nice and super fast. I got my phone repaired quickly and the prices were great! I would highly recommend this store!

Gr
Review №36

The tech, Bill explained the process very well. He told me what to expect and about how long it will take him. I would recommend Bill to anyone who needs repairs with their phone.

J
Review №37

Went in for screen replacement. They requested my passcode. You don’t need access to phone & data to replace screen. I asked for my phone back and went up street... they replaced it a little cheaper, in 15 mins vs 45 I was quoted, and without a pass code. My wallet and my data security are better off!!!

Ma
Review №38

Took a Samsung tablet in yesterday that hasnt been working for several months now. It was a common, easy, and quick fix! Very polite & professional! And didnt even charge me! Will definitely take any future devices needing fixed there!

Bu
Review №39

It was GREAT... Walked in with a DEAD phone and 45 minutes later I walked out with a LIVE phone. Couldnt ask for anything better...

Ju
Review №40

Had wonderful experience. Extremely helpful and very knowledgeable. I will definitely go back.

Jo
Review №41

Was quick and easy. Less than 20 minutes to replace a screen on an iPhone 7 plus. I would definitely recommend them and use them again.

To
Review №42

Staff was courteous and professional. Did a quick repair. I was impressed with my experience.

Em
Review №43

Amazing place with amazing service. Super fast service at a great price.Thank you!!!

Br
Review №44

Great Service. I brought my phone in for a battery and cleaning and they had me ready to go in about a half hour!

Ch
Review №45

I want to say that McKenna was such a help to me. I would highly recommend her. She was very professional and nice.

Sh
Review №46

They guy zack seemed to have fone a real good job and held his word

Ro
Review №47

Great place for quick cell phone repairs. Very reasonable prices.

Al
Review №48

Cody is always a great help. He is punctual and gives great costomer service. I highly recommend the In & Out Located in Waxahachie.

Gr
Review №49

I had an iPhone 6 Plus repaired here and they did a fantastic job! It looks brand new and they did it in like 20 minutes. Great job guys!

Co
Review №50

John is a Stand Up Guy, Meticulous, Friendly & Honest

Ti
Review №51

Went up to the store on a Friday, after hours, the door was cracked open so I walked in. Aaron took a look at the phone (iPhone 6) & determined he could replace the screen in 30 minutes. He got it done as promised and we were on our way with a working phone. We definitely recommend these folks--anybody that stays after hours on a Friday is a winner in my book!

Je
Review №52

Super quick, respectful service and great price. I highly recommend CPR in Waxahachie 👍🏻

Br
Review №53

Needed my iPhone 6S screen replaced. They fixed it while I waited and at a better price than competitiors.Friendly folks.Definite recommend.

Kr
Review №54

Very good service!Same hour fix!

Co
Review №55

Fixed my phone perfect! Super fast did exactly what I needed! Highly recommend!

Sa
Review №56

Faster repair, finished sooner than expected. Friendly and customer driven.

Je
Review №57

Outstanding service! Aaron was beyond helpful and very accommodating. Will continue to use this store for ALL my electronic repair needs, the best in Waxahachie!

pa
Review №58

Service is great he bent over backwards to make sure we were happy.

Sh
Review №59

I was referred to in and out by AT&T. I ran right over and was taken care of same day. Even the other customers who came in while I was there where told they could be fixed up same day!! How awesome!!😁

Ma
Review №60

Cody was professional and went above and beyond with customer service. Nice staff. Very polite and timely.

Ca
Review №61

The repair didn’t take long at all. Very pleased!

De
Review №62

The Best ever!! Super friendly and patient with a senior citizen, me

Ki
Review №63

Bill didnt try to sugarcoat the problem, he was honest and as helpful as possible, I admire that.

Th
Review №64

Great folks, great service. Much better than the competitors down the street.

Co
Review №65

They were able to get all my photos, videos, messages and documents off my phone after I dropped it in a swimming pool! They are awesome!

Ma
Review №66

Walked in and was immediately greeted and treated professionally by Cody. He helped repair phone screen and home button for a fair price as well, every repair came with a lifetime warranty and parts were all brand new.

Er
Review №67

Great service with a smile. These guys fixed my iPad 4 screen and had it back within 24 hours.

Ka
Review №68

I came in right before closing because my phone screen was smashed. He stayed late to fix it and had it completed in 15 min!! It was fantastic!!!

Da
Review №69

Amazing service!! My fiancés iPhone 7 plus screen cracked the day he got it and we went into their shop close to closing. They made a call for a screen, drove all the way into Dallas to pick up the screen, and then came in on their day off to make sure it got done all because my fiancé desperately needed a working phone before he left out of state. If you have phone issues this is the place to go! The service alone speaks for itself and the people working there are a plus because they were nice and friendly. We told them that day we were having a gender reveal and when we went back the next day they remembered, asked about it, and were excited and happy for us! Thank you for taking care of us! If we have any other repairs we will definitely be going back!

Ty
Review №70

Very professional & fast service! Thank you so much, Cody! 😊

Me
Review №71

Great service.... Friendly and fast... Will be back for help with my other apple devices!!

Be
Review №72

Very impressed! I spent hours looking around on the internet trying to fix my iPhone problem by myself. I went to the ATT store, and they told me they had never seen an issue like this before. Finally, I took my phone to In&Out Smart Repair, hoping desperately to avoid buying a new phone. It took Cody less than two minutes to fix my problem. I will bring all of my phone/device issues here from now on.

Ce
Review №73

Did a great job and awesome customer service! 😊 My screen looks better than before 👍🏽

L3
Review №74

Quick and easy, fixed my iPhone 6 in 30 mins

Qu
Review №75

You have my nexus 6p working wonderful! Much appreciated Aaron!✊

Te
Review №76

Adam was great he did my iPhone 6 screen and probably my kids Apple five he fixed it

An
Review №77

Very satisfied, great service

Ma
Review №78

Great Customer Service....Recommend Highly. Thanks for a job well done!!

Ji
Review №79

Cody did a great job in good timing definitely will be back!

Be
Review №80

Quick and good quality. Would definitely tell someone to come here!

De
Review №81

Great service

Ga
Review №82

Great price, was told if the screen replacement did not work, he would gladly take it off and address whatever problem there was. Friendly service, in and out very quickly.

Jo
Review №83

Super fast n great work! Highly recommended!

Ad
Review №84

Cody has GREAT customer service and worked very fast!

Ni
Review №85

Put chrome on my computer

SA
Review №86

Way to expensive to repair my free phone from metro and only a month old. Not their fault Im guessing but a free phone without any damage other than needing a screen shouldnt ever cost 160

Br
Review №87

Great service! Would recommend to anyone!

Je
Review №88

Great experience here, and great repair! Very clean store as well

Co
Review №89

Super friendly and fast turnaround times

To
Review №90

Very delighted with my service! Would recommd them to anyone!

Co
Review №91

Fixed my phone. Everything works good

Ju
Review №92

There very fast and respectful

Sa
Review №93

Super fast and friendly! My phone was repaired in less than an hour!!

Pr
Review №94

Only place I go to repair my phones!

Jo
Review №95

This guys are awesome and quick with repairs.

B1
Review №96

I went into the store to have my screen on my phone fixed. They fixed the screen, but damaged my home button. It will not work anymore. It was honestly a waste of $80. :(

Jo
Review №97

Awesome service, dropped my iPhone off and went to Starbucks down the street, by the time I came back it was fixed! Would come back for sure!

Da
Review №98

Quick service awesome repair, would recommend

Wh
Review №99

Did a great job, had bought the wrong part but he made it work anyway, went above and beyond, and on Christmas Eve at that. Will be my go to place from now on.

RI
Review №100

Friendly and helpful

Information
14 Photos
100 Comments
4.6 Rating
  • Address:1585 N Hwy 77 B, Waxahachie, TX 75165, United States
  • Site:https://cellphonerepair.com/waxahachie-tx/
  • Phone:+1 972-268-4434
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
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