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Metro by T-Mobile
985 US-287 BYP Suite 110, Waxahachie, TX 75165, United States
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Metro by T-Mobile
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On
Review №1

This authorized Metro by T-Mobile location will not answer their phone, yet every time I go to the store, there are usually no customers, occassionally one. There are no customers in there right now, so I just called from the Walmart parking lot to see if someone would answer, but no one did. Very poor customer service. This store should not be able to represent T-Moble, a company known for awesome customer service.

De
Review №2

I went to see about a new phone and the lady was very kind helpful and pleasant.

Ka
Review №3

Everytime I call nobody ever picks up the phone, then I’m having to drive 30 mins to get there.

Jo
Review №4

Refused to even look at me. Much less help with buying a. Ew tablet and transferring my account to my. Ew phone. I WILL never return to this place. I will also in the mean time be looking for a new carrier.

Ai
Review №5

Theyre always helpful and have good deals !

Ar
Review №6

First of all i was disappointed bad service. And they give out wrong information.went to work late for nothing!!.

To
Review №7

The service was so kind. She was very helpful and respectful. Rock on beautiful. Thank you. And very pleased with my new phone.

Mo
Review №8

Juan was amazing, paying my phone bill has never been easier! Great service, great attitude! Thank you Juan!

ni
Review №9

Best store in town. Very friendly and helpful! Great experience every time I have been.

Da
Review №10

Yo fam, yall were tots great bruz, no cap, will be coming back... Like frfr. Proper props. Great service...

Je
Review №11

Juan and suey were very helpful and provided excellent customer service thank you guys

ss
Review №12

Very good service they were patient and helpful.

Sh
Review №13

Patient, kind and very Helpful!!!!Erica and Sarai are always these three characteristics!!!! Thank you for taking the time to help a not tech savvy customer and you NEVER make me feel inadequate or stupid!!!

-
Review №14

Why does this store never answer the phone

Ch
Review №15

Horrible customer service

Xt
Review №16

Theyre nice and helpful!

As
Review №17

Great customer service!

Bl
Review №18

The customer service A1👍

mi
Review №19

Great work

Ja
Review №20

Service oriented

as
Review №21

Great service

Su
Review №22

100% :)

Al
Review №23

Excellent attention very friendly

Cl
Review №24

Very good service thank you very excellent

Information
5 Photos
24 Comments
4.4 Rating
  • Address:985 US-287 BYP Suite 110, Waxahachie, TX 75165, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 972-937-1150
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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