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El Dorado Shell
580 El Dorado Blvd, Webster, TX 77598, United States
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El Dorado Shell
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Ma
Review №1

Fair prices, crazily communicative, prompt and honest service. Very nice manager and employees, and were very understanding and listened to my needs for the car and what I wanted to get fixed versus what they recommended. Also, they were very awesome for providing a 15% off labor coupon Im the ValPak mailer, which is why I decided to give them a try. Will always go back here in the future! Thanks for the great and honest service guys!

Am
Review №2

Rip-off happened to too many friends and family not just me. You go for one fix and endup fixing lots of stuff. Be aware

Ge
Review №3

Always a pleasure going to this business. The entire team is respectful and hardworking. Class act.Lance (Austin Tx)

A.
Review №4

If anyone has wondered what happened to full service gas stations of the past American culture in Texas here you go. No they don’t come outside to the driver anymore to ask to pump your gas or diesel for you. That long gone service ended with modern day vehicle turnover and with modern pump and pay option technology. Where those stations were driven by word of mouth and were familiar highway landscape fixtures for Texas travelers, today, El Dorado Shell is popular by the aid of mechanical experience plus skills, social media, modern pump and pay option technology,and with updated monthly reviews on Online mapping and location services like Google Maps and deal fliers like Valpak of Greater Houston. I am sure there are other ways he advertises too.If you bring it here, Basel will fix it! I like the motto and I like his service, because he knows that an established business service relationship takes place by listening very well to the client and understand their meaning, albeit good intentions for their vehicle. Full maintenance service and State inspection completed in September, 2020 A.M.H.

Da
Review №5

Stopped into this place on my way back to AZ with the wife and all the kids in the truck when the AC went out. Mohammad and his guys got right on the truck and had the AC recharged and tested by the time we finished lunch. Highly recommend!

Hu
Review №6

I can count the number of times Ive trusted a shop to do work for me, and at least half the time the results were unfavorable, so I was glad to find this shop near me. They are not inexpensive, but they do good work, and with quality parts. Recently I called to get a quote to replace the front struts on my old Corolla, and the price quoted was way too high considering I could buy the parts for much, much less and do it myself in 3 hours. But I also found out they were going to use KYB shocks, which are essentially OEM or better (which I ended up using). The catalytic converters they replaced on my Xterra SUV were backed by a 2-year warranty which they upheld! Basel and Mohammed and the guys are very honest. They recently did a radiator flush on my Xterra at a reasonable price.

Al
Review №7

I took my car for inspection and it was fast.In and out.

Om
Review №8

The quality quick service and quick response to the customers needs and questions are rarity nowadays. El Dorado Shell meets all these needs with fair pricing.

Pa
Review №9

A mechanic Ive been able to trust for many years. Prices are reasonable and repairs are quick. They are always willing to give a quick quote or advice over the phone.

Ar
Review №10

Please do not go there for Windshield repair. They broke mine. I went there one day and the guy on the counter said he dont know how to do it and asked to come back the next day.I went there the next day another guy on the counter took my car in the repair area. After waiting a while they told me it broke and noticed the guy who told me the first day he dont know how do it, actually try doing it and broke it.They didnt offer any compensation, no disclaimer was given prior to taking my car. Very unreliable and unprofessional place.

fr
Review №11

These guys run an amazing business. They know what they are doing, treat you with respect, have efficient service, treat your car with care. They are honest about the work needed and very reasonable cost. I feel like they treated me how they would treat a family member coming into their shop. If you want a reliable garage, this is the place to take it. You will be in good hands. I will be bringing my car here anytime it needs anything done. I only wish I had known about them sooner!

Pr
Review №12

Horrible place! The manager was rude and not to mention how expensive this place is!!! I do not recommend.

Ra
Review №13

They do great work here. Friendly and fair. All the guys have a great attitude

M
Review №14

These guys are fantastic and really care about you and your vehicle. I had a full suspension rebuild on my Acura and they did a fantastic job at half the price of the competition. The GM and mechanics are thorough and on point.

Da
Review №15

Very good customer service. Reasonable prices for the value of service given.Will be back.Thanks

Sc
Review №16

My SUV broke down on Friday night and had it towed here. I was apprehensive at first since I was from out of town and did not know any of the auto repair shops. But after I spoke to the owner Friday night to discuss the issues I was more at ease. They got to work immediately on Saturday morning with a complete and comprehensive diagnostic. They called me that morning and we reviewed the diagnostic report and I authorized the work. I checked average repair costs and they were in line. The owner and his team did a fantastic job repairing my vehicle and getting me back on the road later that day to DFW. Everyone was very friendly, knowledgeable, and took the time to go over all of my vehicle’s service issues. I trust these guys and would come back no matter what if I ever needed my vehicle repaired again. Great team and highly skilled!

Jo
Review №17

I went in for an oil change, and state inspection, and the crew here was quick, polite, and professional. I watched them take the time to assist an elderly couple in front of me to ensure they knew exactly what they would need to do with their inspection and even let them know where they can go to finish the registration. Kudos to the Team.

Do
Review №18

Guy agreed to pass inspection even though I had leaking power starting fluid if I bought windshield wipers after purchasing he said it would be another 1100 to get it to pass inspection so he tricked me into buying new wipers when I would t have passed in the first place took it somewhere else got it going and fixed the leak for half the price

L
Review №19

This place is ridiculous with their gas prices. It’s always $0.70 more than any other gas station within 10 miles. Makes no sense. I wouldn’t even want to go inside, I’d imagine a can of Coke is probably $5.

Mi
Review №20

Highly recommend this place brought my Toyota Rav 4 for an alternator got my struts shocks wheel bearings worked replaced hard working honest people and would like to give an special thanks to my main Man Muhammad followed up with me kept me updated provided me with an loaner vehicle and went beyond and had my car detailed very much appreciated . Will definitely. Continue do business you guys are great

za
Review №21

My fav place to fix my car and do all kind of logistics matters for doing inspections and major work on my car,, highly recommended all the way thank y’all

Ga
Review №22

They are very thorough and their work is excellent. They are very good at explaining what is wrong and what the fix is. They keep you up to date.

J
Review №23

Basel and his whole team are outstanding...professional, honest and expedient. Thanks so much...I have been coming here for about 3 years and they have been consistently amazing. I have sent business their way and everyone agrees they are great.

Ta
Review №24

Excellent service this is my go to place for state inspections and now oil changes.

Do
Review №25

I don’t know why anyone would ever go here. Gas is consistently 40-60 cents more expensive than the Shell that is two lights south on Bay Area. It’s also smaller and harder to get to. As I write this station is selling gas at $2.39 and the Shell on Bay Area is at $1.95

Mo
Review №26

I had a serious fuel leakage and they found the problem. Needed to replace my fuel filter. I am so grateful that they are very honest and bright people. My heros. Thank you for saving the day because my beat up suv has to last me a little longer and you all made it happen. ^_^

Ka
Review №27

Came in 30’ before they close up for an inspection, there was no wait and the service was fast and the guys are so friendly. Definitely one of the fastest and most efficient places to get your car inspection done.They also give 20% off your service if you’re a student/veteran. Doesn’t get any better than this!

Av
Review №28

Excellent and timely service. Basel was entertaining, very honest, and very welcoming. I will be coming back regularly.

Ma
Review №29

I will definitely be bringing my car here from now on, when I was looking for help the owner reached out directly. The service is amazing they even offered to bring me home while they fixed my car. I recommend them 100%....

Go
Review №30

Whatever you do do not trust these people. They took advantage of my elderly mother .mechanic does not know what they are doing and try to scam you

De
Review №31

Very friendly staff. They did a great job of getting me in and out in a timely fashion. Very knowledgeable. I had an oil change and inspection service done. They do a great job at an affordable price. Definitely recommend them.

To
Review №32

Wow! Had to get my car towed in. After the diagnostic, they explained the most important hazards to be fixed. They did not pressure me into adding on any additional work. Their prices were far beyond reasonable. Work was complete the next day. Very professional and great customer service. They will now handle any repairs to my vehicle in the future.

Ke
Review №33

Repaired my F-250 for a 1500 mile trip back to work, thank you very much!!!

Na
Review №34

Went in knowing that the alternator was the issue, shell guy told it was something about the fuel injectors. Got stuck on the highway THREE times before we gave up and took it somewhere else, it was the alternator! Got it fixed for a third of the price it would have been at shell

Ni
Review №35

These people are something special. It is so hard to find honesty in their business, but they are. They treat their customers so kind and can fix anything you need. Their prices are amazingly fair. My family would drive 100 miles to bring our cars here.

Jo
Review №36

Basal, Steve & the staff are amazing!!I had some major car issues, I took a chance and decided to take my car to shell. That’s were I met Basal (owner) & Steve. I explained to the two in great detail of what I was experiencing with my car. They made an assessment, but we were still a little lost at what was going on with the car. There was more than one issue. I was not ready to give up on my car and purchase a new one, Basal knew that. Basal & Steve did not give up on my car. They both knew how important it was for me to drive away in my car fixed! I was told, it may take sometime, but we will figure it out...well, they kept their promise.They went ABOVE & BEYOND and highly met my EXPECTATIONS!!!!I said thank you to the both of them numerous times, but it’s still not enough.I HIGHLY recommend that you stop by, fill up on gas, get your oil changed, stop in for an alignment or stop by if you need car repairs, you will not be disappointed!I am happy to say I made new friends & will forever take my car their for any future repairs.Again, thank you to the Shell team!Jolanda

Ju
Review №37

Great quality shop! Basel and his crew are genuine and take the time to go over options for your vehicle without being pushy. It is clear that they take pride in their work and good service for their customers. I will definitely come back for future repair and maintenance work.

Se
Review №38

Prompt and fair service repair shop. Great customer service. I have been bringing my truck here for years. But since the shop changed ownership about 3 years ago things have gotten better. I would recommend for any car needs...

La
Review №39

I had my car towed to Shell (on a Sat. around lunch time) assuming the starter needed replacement. Mohammed was very receptive and amiable. A short time later, I received a call from Mohammed (shortly after lunch time) confirming said assumption (after running diagnostics). A reasonable price was quoted then accepted. Approximately 2.5 hours later, I received a call stating my car was ready. It was a smooth, friendly, timely transaction. I would absolutely return if I need to (but hopefully not).

Ja
Review №40

Very expeditious service and good workmanship. Jaso Lloyd A.K.A. Jack

as
Review №41

The staff are so friendly and helpful. I came in to get my ac looked at and they were accurate and quick. Great turn around time and there rates are amazing. Def will be goimg back to these guys if I ever have any other issues with my jeep.

Ro
Review №42

This is a Great place to take your vehicles. It’s a family operated establishment that is honest about what needs to be done and not crooked like most places. They actually care about you. If you need your vehicle fixed go see Basel & Mohammed at El Dorado Shell. I promise you will leave Happy and glad you did. My vehicles will go nowhere else.Ronnie Young

Da
Review №43

Excellent and timely service. Basel was entertaining, very honest, and very welcoming. I will be coming back regularly.

Ma
Review №44

They are awesome! Everyone makes sure your vehicle is taken care of. They always exceed my expectations. Very good job Basel!

Am
Review №45

Amazing management and staff. My whole family gets all their repairs and services done here and we wouldnt go elsewhere. They are very honest, extremely friendly and always go above and beyond to assure their customers are satisfied. I would recommend this location to everyone- you will not be disappointed!

Mo
Review №46

This guy has great service, amazing prices, and the best work. They stand behind their work and what great work it is. I had heard a lot of good things about them, but after going their, I can see that it was all true.

Mo
Review №47

Very great place. Was recommended to me by Aamco and Basil the owner/manager has helped me out tremendously. Best customer service I have seen. I have gone back a few times since my first encounter and they still havent disappointed. Great people and very knowledgeable!!!!!

St
Review №48

This is the only shop I trust to take my truck. Basil is the service manager and he stands by the work his shop does in a way thats hard to come by these days. Hes always transparent about costs and even offers alternatives in case money is tight. He puts the choice in my hands. Top notch service.

Bl
Review №49

Fastest inspection in Clear Lake area! These guys are great! They know their stuff, and I got a free alignment check with my inspection. This is also a full service garage so if your having problems with your car, they can fix you up. Go see Basel and his team!

Mi
Review №50

I would highly recommend El Dorado She’ll. Great service and Basel and his team are excellent and go out of there way to make their customers happy!

Ma
Review №51

Great service! Steve is such a wonderful guy(:Highly recommend this place everyone there was so welcoming they did everything on time, they always make sure you leave happy!

Ji
Review №52

I have been bringing my family cars to El Dorado Shell for a long time and plan on continuing to do so. They do great work, have fair prices, have a very knowledgeable staff and are genuinely caring and friendly. I brought our three cars in for oil change this week and they noted to me that one car was due for an inspection. While they were checking the cars tire condition and pressure and checking all fluid levels in the cars they found one car had its brake fluid much lower than normal. Upon a closer inspection they found a leak in the high pressure hose and showed me where it was leaking. I had the inspection done and the high pressure hose replaced. They do a through job. They gave me a veterans discount on all the work. By the way they have good coffee.

Li
Review №53

I been going here over 8year getting my oil change and inspection sticker they are very good people and they treat you nice

Ke
Review №54

El Dorado shell is always where I take my cars for their inspection. Their service is always prompt, friendly, more than just the usual customer service you get anywhere else. I could go anywhere for inspection, but I like serving my community and serving these very wonderful hard-working small business owners is worth it.

co
Review №55

I go here to get my inspections for all my vehicles. Their hospitality is always first class. They are always quick to serve and they always do it with a smile. I will definitely continue to be a repeat customer. Thank you so much.

Ra
Review №56

Gas prices here are usually 60 to 70 cents more per gallon than gas stations literally two blocks away. Avoid if youre looking for cheap gas. As of date of this posting gas here costs $2.79 while the gas station just two blocks down on El Dorado sells it for $2.07 per gallon. Do yourself a favor dont get gas here.

TE
Review №57

My 1st trip here and Im so impressed. The people are wonderful. Very friendly. Ive watched customers coming and going and how they people know there customers and past problems. Ive witnessed hugs from the mgr Basel to these customers. Gives me a warm fuzzy feeling inside. Genuine people here. I will definately be back.!!

al
Review №58

The best place to fix your car very nice customer service professional mechanic

Do
Review №59

Excellent and timely service. Basel was entertaining, very honest, and very welcoming. I will be coming back regularly.

Ll
Review №60

It is very good team and they do the best job

Ji
Review №61

This location is always prompt, friendly, and professional in offering inspection services. Honest fellows who will try their best to help you any way they can. Come give them a go.

Sh
Review №62

I have been doing business here for years, since Basil took over management. They do all sorts of repairs quickly and accurately, have done my repairs and inspections for years. It is a great place in my opinion. They even repaired a flat for my wife after repair hours when she stopped by on her way out of town and had run over a nail in the road, and didnt even charge her!

Ja
Review №63

One of the most comprehensive and customer oriented place I have been to. I brought my truck for and alignment and they put it on the rack and immediately brought me into the shop and explained to me what was out of alignment and how to fix it. Great customer service.

es
Review №64

Great place to go! Opened with three cars waiting for service. I was second in line and only waited about 20 min for my jeep to be inspected. He mutitasked with the car in front of me to get both done! Definitely will come back

Di
Review №65

This is our home base for all our car repairs. They have taken care of all our repairs for the last (15) years. Trust worthy and most honest people you can find. I recommend them with your car repair needs. Great place

Ch
Review №66

We have had work done on two of our cars here and I cant say enough good things to do this place justice. We had lived in the area for 6 years and finally have a car shop that feels like family is taking care of you. Basel is an excellent manager and even better human being. He and all of his staff interacted with both my husband and I and never once treated me like I was less worthy of understanding what was going on with our cars. They did everything needed to fix the problem and were very fair with pricing. Basel even called to check how our car was doing once we had it home since it had been a tricky problem to fix. Please do yourself a favor and take your cars here and tell all of your friends and family. Much love to the staff from our family!

Rh
Review №67

Really helpful, quick and informative. Cared that I knew the managers name and what they were going to to do my car. Great prices and advice. Dont pass this little place up.

Je
Review №68

Super friendly and knowledgable. Great services. Literally no wait time. And great rewards program. Would recommend to anyone I know.

Ma
Review №69

Basel is great!!! No one will ever touch my car again-- this is where I will go for everything from now on. He is honest, prices are more than fair (teachers get a discount :) and he TRULY cares about his customers. Thank you!!

da
Review №70

Had my truck fixed here on Saturday first class job done well and on time .The staff are always great helpful friendly and never try to sell you things you dont need good service and value for money. I always come here for all my truck needs .

Ni
Review №71

Basel is an great mechanic that gets work done quickly and at a good price. I thought I would need an AC compressor repair, which would probably be $800+. They checked the system and saw only the lines needed to be fixed, and they were right. Instead of paying $800 for a new compressor it was only $200 to fix the lines. I refer my family and friends here because I know they will be treated well.

An
Review №72

Nice people and super cheap ice!

Ch
Review №73

I got my car inspected at El Dorado Shell. I walked right in and was finished in about 20 minutes. The manager and staff were very friendly, and even offered me bottled water. I had an outdated insurance card, yet they allowed me to use their personal computer and printer to print out the current card which helped ease the process along. I will definitely go back for future inspections and maintenance.

Jo
Review №74

Great guys... complimentary beverages for the wait, and a Free Oil change if you can beat the owner in arm wrestling! Lol💪👍👌

Ka
Review №75

Came here to get a oil change recently. The guy that worked on my vehicle it stripped my drain plug completely where I had to buy a new one. Luckily it didnt fall off in my engine, or that would have cost me even more. Wont be coming back here.

De
Review №76

Went in for a safety inspection, and ended up arm wrestling Basel, for a chance to have the inspection done for free....Well, he is STRONG, and no one won. Great laughs, great service, and very quick turnaround. Best place in the area!

Br
Review №77

All the workers here are so helpful they will go out of their way just to help. I cant thank them so much. I love their work ethic and how much they care. Id go here for any mechanic stuff I need done.

Ja
Review №78

They have WONDERFUL customer service, I am a college student, working full time, I cannot afford to have my car break down. The Owner Basel understood that, he was able to have me pay my bill in payments to make it affordable for a college student. The mechanics all have a positive attitude, I recommend this place to anyone and everyone that owns a vehicle! (: #AwesomeService

Lo
Review №79

Had the bearings fail on a company vehicle far from home. Took it in to Shell auto repair, and they had me back on the road in three hours with new front bearings. Excellent work, fair price.

Co
Review №80

I had the best time getting my car fixed, which sounds weird but its true. Basel was a hoot and gave me the opportunity to get my alignment free if I beat him in an arm wrestling match. Man was not budging haha Im a young female and I know a little about cars but I really appreciated it when Basel took the time to explain the problems that I had so I knew how to take care of my car better in the future. He even test drove my car twice to ensure his work. Ill be going back for sure. It was a great experience and everyone in there was friendly. Great service, work, and price!

K
Review №81

Competent and courteous service.Clear and detailed communications are provided about the condition and recommended service of the vehicle, along with helpful and thorough documentation of vehicle service and follow-up with customer.

Br
Review №82

These guys are awesome! Just had them do a job that wouldve cost me double at either of the national chain shops. Because those guys try to add in other jobs that arent necessary! Muhammed and Hassan did it right, with VW parts. Done in one day. Explained thoroughly, no pressure or unnecessary services. Go to the independent garage everytime! Ill be back for sure!

St
Review №83

Great experience at the El Dorado Shell. I brought my truck for some repairs and needing a quick turnaround. They were very accommodating and got my truck out the same day. The biggest surprise was when Basel, the owner, told me that since the repairs didnt take as long as expected, he was reducing the labor charge and I got out of there paying $100 less than the original quote. I have 4 vehicles and this is the only place I have taken them for repair in the last 4 years. Great service, great team. Historically, Ive been somewhat skeptical of mechanics, but these guys show me every part that is replaced on my cars. They also show me all the diagnostics, so theres no questions. Honesty, integrity and transparency. I would recommend the El Dorado Shell to anyone.Updated 7/18/18Wifes Ford Escape was having battery issues. Initially diagnosed at the parts house as a faulty alternator. Brought the vehicle in to the El Dorado Shell to have the alternator replaced. The owner, Basel, gave me a quote for the alternator replacement and I approved the repair. The next day, I received a call letting me know that they retested the alternator and it was functioning normally and that the issue appeared to be the battery. A battery replacement later and my wife was back on the road. This repair was MUCH cheaper than the expected alternator replacement. I really appreciated the honesty. Highly recommend this shop.

Am
Review №84

Excellent customer service. A very clean place. I would recommend it for all your car repair and inspection.

Ko
Review №85

Call and ask for a job that cost $65 to $85 and they try to charge me $200 (to just reprogram a key and that’s already made) don’t waste ur time and money

Ca
Review №86

They fixed my windshield in less than 45 min from start to finish, handled the insurance and were very nice.

Ca
Review №87

This is my first time here and I will be back. These guys did a great job and were very helpful explaining everything. Im a Veteran and they have a veterans discount that saved me alot of money, I really appreciate that. Great work guys.

Da
Review №88

Fair and thorough work, works out and discusses repair resolution

ma
Review №89

Excellent service, reasonable labor charges and friendly staff. My family has five cars all are serviced at Shell Auto Repair Shop and are in good hands, Appreciate your work guys, Keep up the good work.

PL
Review №90

This place they so courteous and they dont try to rip you off. They educate you on whats wrong with your car and why its going to cost what. And show you every little detail.

Ed
Review №91

I’ve been going here for years BUT the last few times I’ve gone they’ve overcharged me for services! Didn’t give me a quote before they did the work, and charged me double what a dealership would charge me. Don’t go here! Especially if you are a female they will get over on you!

La
Review №92

Went here to get a wheel post replaced that Discount Tire cross-threaded. They fixed it for free, and gave me a free alignment. That was completely unexpected. Thank you!!

Ru
Review №93

I received great service here

Ah
Review №94

I took my infiniti to them to replace the wheel hubs, tie rods, bearings. They did an excellent job within 3 hours, i have been in business as a general manager for 16 years and i know what a great customer service means. the employees are so friendly and very professional, i spoke with Basel and Zakaria, hope i wrote their names correctly :) and both made me feel so welcomed, these guys know how to treat customers the right way and they are very honest. its hard to find honest mechanics these days. but from now on, Shell at El dorado mechanic will be the only mechanic i will take my vehicles to, i paid about 75 % what i would pay if i took my vehicle to these big chain companies or other mechanics, i just want to say thank you for your excellent service, my vehicle drives so smooth now. Ops I forget the gentlemen at the register who i paid was great also. i believe they have an excellent training program. what a great service from these guys. I will definitely recommend them.

Vi
Review №95

We took our car in to have coolant and freon added and they told us the coolant fan needed to be replaced and it would only cost $68. When we went to go pick it up the bill was $634. How do you go from $68 to $634 on a fan? Well they said it was the whole fan assembly that had to be replaced not just the fan. Needless to say they have lost our business for good.

Na
Review №96

Basel and staff are awesome. Always honest and in trust them with all my repairs.

Ch
Review №97

Got my car inspected today. Very fast service, friendly atmosphere, and very helpful. Ill be getting my car inspected here next year for sure!

Jo
Review №98

Fast, quick and easy. Team took great care of me and my vehicle, and even issued a challenge that possibly puts money back in your pocket.

Tr
Review №99

They are running Facebook ad on their page ( El Dorado SHELL) ... I saved 15$ when I liked the page ... I needed my brakes changed they are running offers on Facebook ... I clicked on get offer and saved 25% on my brake job... This place is highly recommended ..

Ha
Review №100

Its a good gas station also has some necessary groceries but more of that is a good car service stop.

Information
65 Photos
100 Comments
4.6 Rating
  • Address:580 El Dorado Blvd, Webster, TX 77598, United States
  • Phone:+1 281-480-2223
Categories
  • Auto repair shop
  • ATM
  • Auto air conditioning service
  • Brake shop
  • Car repair and maintenance
  • Gas station
  • Mechanic
  • Truck repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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