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Staples
19335 Gulf Fwy, Webster, TX 77598, United States
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Staples
Comments
Ru
Review №1

Excellent service. Friendly Staff!

Br
Review №2

I came into the store angry (separate unrelated issue), and I left feeling quite pleasantly.Robert is a gem at Staples and knew the answers to my questions before I asked. He even helped carry the desk I purchased to my car! Superb customer service.

Al
Review №3

Desiray has great customer service and was pleasant. Thank you and I will be back again!

Er
Review №4

Printing service was amazing. Shout out to Lesly for taking care of the whole printing section and working hard!

Mr
Review №5

Really nice employees at the print and copy center. I had one little keychain to print out and laminate and the lady was patient with me and helpful. My new trackable tiger image is ready to be taken to the mega geocaching event in Fort Worth. Thank you!

Rh
Review №6

The manager opened early so I could get the needed parts for work. Great store and staff! Office Depot has nothing on them!

Er
Review №7

I was so confused on how to get some playing cards made for my boyfriend’s birthday. Tee was a delight to work with and helped me throughout the entire process. Very thankful for her!! Thank you so much!!

Al
Review №8

They are nice people. Good service for print or any other services.

Ka
Review №9

Went to Staples @ I-45 & Bay Area Blvd to shred a bunch of old papers - 3.5 boxes of them @ 99¢ a pound. Store rep unloaded from car & fed papers through slot into locked, secured, shred bin while I watched. She was great! Iron Mountain will pick up & shred @ their location. Office Depot had quoted same price on phone but said $2.99 per pound when I got to the store. So will shop @ Staples from now on!

Gw
Review №10

There is someone always ready to assist. Forrest directed me to an item I needed. He was kind, patient and put my ream of paper in my car. One-hour pickup is usually ready in 15 minutes and I never have to wait to receive my items when I arrive to the store. Cashiers are friendly

An
Review №11

Staples is the best store ever. I went to Staples to buy some items, at check out I presented some coupons, and I forgot that they were from Office Depot, the gentleman told me that the coupons were from Office Depot, I felt so dumb, but guess what, he gave me the discount even though the coupons were from Office Depot, tell me if that wasnt a fantastic deal and a kind gesture. Staples is the Greatest!!!

Mi
Review №12

Elizabeth, at the Printing station was of INCREDIBLE help! I had zero idea how to work the fax machine and she walked me through and explained everything. I wish the other woman (short blonde hair, older woman) had helped me as much as Elizabeth did. When I asked her for help she just answered me very rudely and turned away. She definitely shouldn’t be in customer service if she has a problem answering questions or helping customers out.Side note: Clearly this establishment doesn’t care about its reviews or customer satisfaction, hence the lack of management response to the negative reviews.

Co
Review №13

Love the customer service and friendliness here. Jo at the printing center is awesome she helped me a lot. Definitely only location I will go too.

Es
Review №14

Worked with their printing department to get some custom invitations done. Design was done from home and they printed them. Very knowledgeable, helpful staff. The invitations turned out beautiful.

Am
Review №15

Never again will I shop at any staples. Associates are friendly but the store is obviously messed up at a corporate level.

Ar
Review №16

The team is helpful and the customer service is great!

Ca
Review №17

Terrific customer service from Elizabeth in printing! When she realized I had pre-bought invites that the Staples machines could not accommodate, she went out of her way to look up other places that might be able to print them. After I called several places and found out no one else could could print them either, I decided to return the invites and purchase new ones at Staples. Elizabeth went out of her way to find a similar weight card stock, matching envelopes, and worked to fit two invites on one page to make it less expensive. Great customer service like this makes me want to do all my printing at Staples!

ma
Review №18

Although Staples and its competitors are very similar, I have to give kudos to staples for taking my old electronics- for recycling. So I prefer to shop there!

Za
Review №19

Unbeatable printing service!!! Ladies in this department are fantastic for their service. Extremely helpful.

Ke
Review №20

I was at the tech counter and associate Jason helped me. He was very courteous and made my experience so positive. I came to staples from Office Depot frustrated about a computer issue, talked to him about the situation and he quickly helped me out. Next time I am definitely going to him for all my tech needs. Thank you Jason..... This store has really good associates......I couldt do survey for him online, therefore I called the manager to tell him how great he was and also sending positive review here.

Ma
Review №21

The print team here has been great. Ive come in with some very complicated scan and print orders, and they patiently took a lot of time to work with me to get it right. When I have print needs I always prefer Staples. I get so frustrated at other places. But I have never had a problem here. There is always staff around to help and great customer service. A special shout out to Alicia in the print department. Shes helpful and she knows how to get it right. And Kiara, so patient with me. Thanks, yall. Ill be back.

Ly
Review №22

Always great shopping. Some mispriced items but they honored the marked prices. Thank you.

Fe
Review №23

Renee at the printing service is really nice! i got the best service from her. She is really patient!

Gw
Review №24

I typically like coming here, but as of today--will no longer purchase items here (at least for pickup). Asked for something to use instead of my finger to sign tablet (which was absolutely filthy)--no help. Light conversation about using a stylus, hand sanitizer, germs and she says, thats because Im young and in a condescending way! Somewhat offensive, but because Im old, I can forgive.

Ch
Review №25

Several months ago I had the print desk at this location make copies of a packet containing several different documents. When I received the completed copies, I made the mistake of not double checking their work. While going through the documents today, when I needed them, I noticed several missing pages, rendering the entire packet useless and putting me in a bind.

N
Review №26

Ample selection of Office and School supplies. Helpful associates with courteous attitude. Conviniently located down the road from The Tutoring Center, Friendswood--great place for K-12 Reading, Math, Writing and Enrichment programs.

Al
Review №27

Good help here. At times more then one print person is needed for help.

Ro
Review №28

Good clean store, excellent customer services and great prices. The MOD Sudarat is absolutely the best!

At
Review №29

GOOD SELECTION. QUICK CHECKOUT. FRIENDLY CHECKER.

Ja
Review №30

Eh its a staples. Im sure they have a revolving door of employees #retail but they were pretty helpful. Limited selection

Rh
Review №31

Great store, disgusting bathrooms. The bathroom cleanliness is... questionable. I always try to avoid using them when Im here.

Lu
Review №32

Uncaring people who didnt know where there stuff was, didnt know how to use their tools. Always have received great help here, but today was greatly different from the usual service.

Ph
Review №33

Easy to get to from where I live. The staff there is always very helpful

Ri
Review №34

Very helpful, able to swap my mistaken purchase of printer cartridge for the right cartridge without hassle & quickly

Ja
Review №35

Staff is friendly and helpful. Items in stock and they are a UPS shipping center.

Br
Review №36

Friendly service, very helpful but a little step on printing prices...

St
Review №37

Clean store, everything where it should be, plenty of stock on most items

Ni
Review №38

Always slow & late, nearly pulling teeth to get a email printout. Everyone has a different excuse. With the exception of one print station young lady.

Da
Review №39

Excellent customer service from Britny in the print area

Ta
Review №40

Big location lots of variety.

Sc
Review №41

Just another office supply store. Catch things on sale and you can find some good deals, otherwise all electronics are generally overpriced compared to online outlets.

Ga
Review №42

Excellent service in printing department 😊

Be
Review №43

Walked all over the store and didnt receive any assistance until I went to the front and asked. Then the help I got didnt know anything...never again.

Su
Review №44

Good place for school supplies.

Je
Review №45

Agreed, they need to be more friendly.

Ro
Review №46

The manager helped me order what I needed since the store didnt handle it. It will be mailed to my house.

Vi
Review №47

Great personnel.

As
Review №48

Staff was really helpful

Jo
Review №49

Close at 7pm on Saturday. Very inconvenient!

Ma
Review №50

Great customer service

Ik
Review №51

My office supply store of choice.

Je
Review №52

Didnt exactly have what I was looking for, but there was a kiosk to order it from.

Sa
Review №53

Service is slow and disorganized. Wont be coming back here again

Sk
Review №54

It took way too long to check out.

Dr
Review №55

Ms. Sheila and Brittany are jewels... They really go over and beyond to get the job done.

Dr
Review №56

Lots of stuff for office needs

He
Review №57

Love love love

Information
63 Photos
57 Comments
4.1 Rating
  • Address:19335 Gulf Fwy, Webster, TX 77598, United States
  • Site:https://stores.staples.com/tx/webster/19335-gulf-freeway?cmpid=st_ll_goo&cid=LS:RETAIL:G
  • Phone:+1 281-557-0904
Categories
  • Computer store
  • Office supply store
  • Electronics store
  • Office equipment supplier
  • Office furniture store
  • Paper distributor
  • Print shop
  • School supply store
Working hours
  • Monday:9AM–9PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:10AM–7PM
  • Friday:10AM–6PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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