user
EPO Computers Electronics Etc.
803 E NASA Pkwy #151, Webster, TX 77598, United States
Appearance
EPO Computers Electronics Etc.
Comments
L
Review №1

Dont go here if you want simple work to take over 2 weeks, without updates. My request was simple enough; replace an old battery on a laptop. This is my experience.I had a wonderful initial interaction with a staffer, but barely any interaction after I started my order. I checked in a week later, to find out that they had not touched my laptop. Few days later, and after my attempts to check in and get a status, they informed me that they were ordering a new part, and that they had attempted to install a used part that turned out to be incompatible. While I appreciate this attempt to cut costs, I really wish I had been asked if I would like a used or new battery. Finally, after over 2 weeks (a few days during this time i had retrieved my laptop for essential purposes) I called ahead saying that I was coming to pick it up, and was informed that it was ready. Arriving at the store, I see a technician working on it.Yeah, dont go here if you want to stress out about the status of your electronics, and not receive any calls on the status of your order.

Ja
Review №2

People here are excellent they go out of their way to accommodate you they even brought me a stool to sit down on as I looked through a bin to find some parts I wanted to put together. Theyre extremely knowledgeable but they dont make you feel dumb if youre not. They have a lot of things you wouldnt find in the big box stores.Youre greeted immediately, if you go in calling things by the wrong name theyll help you find it. I cant say enough good things about the people and they are very handicapped friendly.

Mo
Review №3

They fixed a switch to a 5000.00 sewing machine that others said they could not. Currently waiting to pick up my encoders that were chewed by the cat. Today I will take yet another power switch to be repaired. Love this place and the people. Shame on every person who left a bad review that included personal insults. Thank you Santo, Clay and Richard made a good choice.

jf
Review №4

Great place to shop for electronic parts and prices are VERY economical. If you like DIY repairs on your electronics come here for your parts. The folks behind the counter are very helpful. If you dont see it on the shelfs just ask and they will tell you if they have it. Some stuff they keep behind the counter.

No
Review №5

Their phone doesn’t even work, there doesn’t seem to be a way of communicating with the ship without going there.

Er
Review №6

Electronic parts and superior knowledge. I came here today because I lost the cord to my Artograph Light Pad and needed it to power up...TODAY. Went to a big box store and when I finally got help, they didn’t have what I needed. Luckily, the employee told me about EPO.Hector greeted me right away and was very knowledgeable and cautious to not sell me the wrong power cord because it could burn up my $200 light pad. After some research, we got the right cord and I walked out in less than 15 minutes. Very happy I found this place. If you need electronic parts that are hard to find, come here and support a small local shop that has too notch customer service.

St
Review №7

Great Electronics Place!

Ca
Review №8

Ive been in and out for years, theyve always been a pleasure to deal with.A Husband and Wife team that works well together. Ive also seen them volunteering their time to help local schools with educational endeavors. Good Job guys.

Sh
Review №9

Charged more than quoted. Was not ready when promised

Ka
Review №10

I liked this store because the guy was very knowledgeable and was willing to answer all my questions!

Ma
Review №11

Santos and staff have always been very helpful. Living on a very tight budget, they always find a solution to my repairs/projects. The new location is awesome, with more space and better layout. You also just might be greeted by their customer service specialist, she is always looking to be scratched between her ears. That is if she’s in the mood to get up from his nap. :D

Sa
Review №12

This is where EPO computers moved.

Jo
Review №13

Been about a year since the last time I visited.Some large female who apparently works in the store lets her dog jump on everyone and everything and complains when people react.Wont be visiting this store ever again.Edit: as you can see by the owners response below they have no tact or taste and are only filling a void left by radio shack.Once again the owner and his large female companion can enjoy their store and their security canineEdit: For some reason Santos thinks it is appropriate to send friend request on facebook, extremely unprofessional and stalkish which is something i would expect from these people

Ph
Review №14

Thank you for being open today, thank you for being so friendly, thank you for listening, thank you for scheduling my computer for repair and thank you for a nice friendly dog, Ruby. I am benefitted from your good services when you were on Medical Center Blvd.

Ar
Review №15

Great place to build your own pc . Cheap fast reliable..

Ja
Review №16

LOVE THEMI was at my wits end just recently trying to find some components for a personal UV Light cleanser for my home. All the places I went to that you’d think would be able to help in something like this, I’m looking at you Fry’s and Friendly Computers, were deadends and I was out of hope. Though after seeing EPOs roadsigns and deciding to stop, I’ve found my new go-to. Santos and Ashley both went above and beyond to help get what I need and more. I can not recommend EPO enough!SCREW THE HATERSNow with this next part I need to clarify something for anyone who sees the reviews of Marybelle Estrada and Joe Sanders. In the case of Ms. Estrada, I was there to witness what you called “an act of racism” and all I have to say to you ma’am is that you’re a liar. After greeting you kindly and being taken a back by your rude response and questioning, the “racist female” you said was harassing you, was merely trying to de-escalate the situation you were causing as you not only verbally harassed her, but your own son especially. The same son who you even raised a hand to as if to hit, before looking around and seeing all who were watching you. I say again ma’am, you’re a liar and a fraud and you have been reported. And I don’t mean just on Google.As for you Joe Sanders, all that needs to be said after looking through your review history is that you’re simply the boy crying wolf. Stick to fast food places you fat f*ck.

Mi
Review №17

Owner has a versatile and expansive breadth of practical knowledge in his craft, offers great deals for good products and is willing to take the initiative to fix your problems and not just take your money and run like other stores. A true oldschool tech shop.

Ni
Review №18

Great friendly staff. None of my USB ports were working and therefore my wireless mouse was dead. Staff looked at the laptop and made a few suggestions to fix it. I spent most of my Friday troubleshooting but finally got it working. Had to go into device manager and enable the device while it was plugged in. They did not charge anything for their time or experience. Great people, will definitely be back if needed.

Sk
Review №19

We find great stuff all the time! And help!

Mi
Review №20

Santos and the entire EPO staff have met & surpassed ALL of my technology needs (hardware, software, business, personal, work, & pleasure) for lots of years now. On those very rare occasions when something that I need isnt already in stock, they have ordered it promptly and usually have it in plenty of time to meet my reasonable requirements. Needless to say, I recommend EPO 110% for all these reasons!

Ma
Review №21

RACIST FEMALE EMPLOYEEI came in with my son and she followed us around the whole store watching our every move.She never asked if we needed help, just would spy on us as we looked for parts for a home project.When we asked who she was she puffed up and asked why we were there rudely and was very short and frustrated.I had to rush my son out of the store before i yelled at her.This store needs SERIOUS help to fix their staff!

Ch
Review №22

One star for now as Im sitting at the store at opening time and theyre still closed. 9am opening time. Its now 9:21am. Revise... 10am and still not open. Smh. Poor business practice. Revise #2 10:40am...still closed. Sign on door says open at 9am. Almost two hours past advertised open hours. No answer on phone either. How can you even set an appointment if you cant get through? Voicemail is full. They must not need the business. Come on EPO... Geez!. Im sure they lose a lot of business due to this. Revise #3 Got in to getr done and they gotr done while I waited. Quick and easy it seemed. Even chopped it up with the owner and another young fella while I played with the dog there. Thanks a bunch.

Ru
Review №23

This place was awesome before they moved. Now, their inventory and selection(and space) is not even a quarter of what it used to be. So very sad. I used to love this place but I just cant ever find what i need and their prices went up. After being a customer for many years, I think Im going to have to bite the bullet and start ordering everything online.I will say the staff are knowledgeable and friendly as they always have been. Such a shame. :-(

Ra
Review №24

Always helpful staff and fair prices. Thank you for actually actually keeping electronics on the shelves for us DIY nerds! Whether you need items for your kids science fair project, computer parts, or cables and connectors...please dont give those office stores your business!!! Try buying a 100 foot VGA cable at Best Buy and tell me your price...maybe it doesnt have gold ends like they claim but you will get out the door MUCH cheaper!!Thanks guys and gals for keeping it honest and real!

Ab
Review №25

My usb broke, and I had over 5 years of data on it. They were so very helpful and worked on it to help me get the information transferred. Love this place. Very helpful.

An
Review №26

Selection has drastically decreased compared to the old location. New staff tried to be helpful but directed me to photoelectric switches when I asked about opto isolated relays.. clueless

ME
Review №27

Best kept secret in Clear Lake! Everyone who loves tinkering with electronics has to go for a look. Enjoy

Ja
Review №28

I came here looking for a run capacitor for my AC compressor - they didnt have the part but nicely offered to build a short term fix, and they directed me to another supply store that had exactly what I needed. Lots of cool hobby stuff here you cant find anywhere else.

Br
Review №29

I called they said bring it buy and it will either be $35 or $40 to diagnose. Thats the best price around town. So i took it in and the super beautiful girl looked at it fixed it with in minutes and said no charge. I had to tip her anyways. This is the best place and the only place i will trust with my Computer.

Co
Review №30

The staff here is awesome! Very friendly and helpful. Great prices.

Ro
Review №31

Absolutely the best place! Santos, the owner, is an electrical engineer - he received his degree from U of H. The staff is very friendly helpful and knowledgeable. It is nice to have someone work on your computer/mac that really enjoys it and it is not a job until something else comes along (i.e. Office Depot, Staples and lets not forget Best Buy). I took my MacBook Pro to get updated. Yes ..... they work on Macs, where most places will not. I even ordered a battery for my Mac when I have been told by Apple they no longer sold them.

B
Review №32

This place may be the place for parts but DO NOT take your computer there for repair!!!!! They are scamming people out of money! They do not know what they are talking about and charge for free software they dont even fully install! When we went back in to get a refund for a family member they scammed the tech was looking at pictures on another customers computer! These people are not certified technicians nor are they computer literate. Coming from a computer electronics background these people could probably have some serious issues on their hands if people knew what they were doing. Tell you you have a virus without anything to back it up. Charge you to fix it the same issues are still on the computer and charge for software. Last I checked google chrome isnt software you have to pay for. Take yourself to reputable companies with experience. Like Best Buy or Office Depot to name a few. You may pay acouple more dollars but they know what theyre doing. Unlike these crooks

Bu
Review №33

New owners seems very attentive. Didnt get everything I needed . One very basic that I was surprised they didnt have. Otherwise a very good experience.

Em
Review №34

I went to Google searching for a place where I could take my tv, pc and ps4 I came across EPO Computers Electronics so I gave it a try they said they can only look at my ps4 and computer because they had to many tvs as I took my things driving 2hrs away I came and brought my things in. I left my things there, until I got contacted I was told that the ps4 is fixed as they couldnt fix my computer because of an issue. I paid went home set up what they said was fixed INSTEAD THEY NEVER FIXED IT. I gave this place a chance just to repair my stuff instead I got scammed I will be coming back to get my money and will NEVER Recommend Anyone Here PUBLISHED ON September 28 2019

Ad
Review №35

Santos is super helpful and knowledgeable! Definitely the place to go if youre having issues with your computer! Great customer service! Make sure you check out Epo in Webster Tx.

Ea
Review №36

Great store for your electronic component needs as well as computer and laptop service and repairs

Da
Review №37

Ive never taken my computer to them to fix, mainly because I can do it myself. If the last guy knew how to do it all, then why didnt he just do it himself? This store is strictly for DIYers that already have knowledge of electronics and computers, and not whiners. If you know what youre looking for you will find it and 10X more. They do have a great selection of kits and experiments for kids to learn. And where else can you get a giant red led traffic light? And a gel cell battery, surplus tire inflator, giant transformer, a surplus hard drive, wire, etc.

Ro
Review №38

Good for those small electronic parts and some Arduino kits. Was awesome before they moved, but still okay.

Mi
Review №39

These guys are awesome and geniuses. Recovered my data and cloned HDD in one day.

Da
Review №40

Santos is very knowledgeable and will order components for you next day.

Co
Review №41

Great old school electronics supply store. Very helpful staff, a few of them are exceptionally knowledgeable in electronics and super helpful with your projects.

Gr
Review №42

Love this place. Really. Where else can you find cases of old micro-cassette recorder mechanisms, ready for your project? Everything the electronic tinkerer needs for any kind of electrical project. Resistors, capacitors, transformers, speakers, electronic kits, solar cells, rechargable batteries, etc. etc. etc.

Al
Review №43

Reminder of what Epo once was. Epo used to be pure Nirvana of interesting surplus and a huge selection of decently priced parts. The new location is 1/10 the selection.There are quite a few shops sprinkled around Houston with better selections now.My advice: worry less about computer repair and focus 40% parts and 60% surplus. The interesting surplus is what made Epo unique. You can get parts in 1 day with Amazon now. Good prices on surplus is hard to find... Offline or online.

JE
Review №44

Frys has better service. Never have what I need.

Al
Review №45

Electronic parts place. Very helpful guys and not pushy.

St
Review №46

Staff are knowledgeable and willing to help you get what you need.

Ed
Review №47

Excellent attention to the customer. Knowledgeable!

Ro
Review №48

Great little shop to find that little component you cant find anywhere else

An
Review №49

Cool little electronics shop. What Radio Shack used to be in the 70s-80s

Di
Review №50

No help, called numerous times and not one person answered and when they did i was put on hold to the point where i had to hang up would not recommend anyone going here

Ca
Review №51

Extremely helpful!

Ch
Review №52

Take car key fob to dealership because of dead battery, $25 and a day of my life.Buy new batteries at EPO and do it myself, $2.05 and 20 minutes.Hmmmmmm...

Go
Review №53

Always, always helpful... Where I go when I need any computer fixed.

Ry
Review №54

You found a lot of cool stuff here except for customer service

Br
Review №55

Staff is always helpful and the prices can not be beat at any store.

Lu
Review №56

They have all the electronic parts I need.

Lu
Review №57

It is like Radio Shack, but with more parts, reasonable prices, and VERY knowledgeable employees.

Br
Review №58

So far the only experience I had with them was that I was searching for a relay and whether they had it was a.mute point because I could never get them to answer the phone

ka
Review №59

Good electronic parts store

Mc
Review №60

This is a great little electronics shop.

Jo
Review №61

I been using EPO for well over 10 years for all my computer needs and repairs. I wont go anywhere else

Pa
Review №62

Closed. Sign says moving but could not find the new address. No answer by phone.

Ge
Review №63

I am sad to report that the place looks like a dump. Why are bicycle parts littering the floor? It is getting more difficult to find parts. Their stock is low, not much to choose from.

An
Review №64

Great electric parts shop.

Da
Review №65

I love this place, its like a candystore, for us geeks!

E
Review №66

Great place to get supplies for projects!

Cr
Review №67

EPO is very curiosity and helpful with great prices and inventory

Lo
Review №68

Staff is very helpful .

38
Review №69

My brother and I dropped off a board to be looked at back in mid December. After going back every 2 to 3 weeks and given the run around we picked up the board and left. Its now the end of February.They never did anything with it.

Do
Review №70

I had some issues with my electronics. EPO exceeded my expectations on fixing my problems.

Ch
Review №71

Best small business of all time!!!

Cl
Review №72

New building small. Not a very good selection of items

Am
Review №73

Knowledgeable staff

Information
45 Photos
73 Comments
4.1 Rating
  • Address:803 E NASA Pkwy #151, Webster, TX 77598, United States
  • Site:http://epowebster.com/
  • Phone:+1 281-286-5510
Categories
  • Computer store
  • Computer repair service
  • Electronics store
  • Data recovery service
  • Electronic parts supplier
  • Electronics repair shop
  • Repair service
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations