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German Auto Tech
3005 E Broadway Ave, West Memphis, AR 72301, United States
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German Auto Tech
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An
Review №1

German Auto Tech are top notch professional. I was very scared to take my 2007 BMW650i to the shop because I was terrified that it would cost me more than I could afford to get my car running again. Boy, was I wrong! Heather Harlow is truly a gem! The service technicians did a wonderful job ensuring that the car is running smooth. They did go beyond the call of duty helping me out! Would definitely recommend German Auto Tech to everyone that I know! German Auto Tech does truly have a loyal customer:).

Of
Review №2

I am so grateful for German Auto Tech! My Mercedes Benz broke down while my husband and I were passing through. We made it to German Auto @4:53 and they closed at 5. The staff stayed over and completed a diagnostic. They missed very important commitments to do so. The next day, they found the part to my car and had it quickly repaired. I truly appreciate the expedite to get us home. Thank you Heather and Yusineal.

Ch
Review №3

The associate, Heather at German Auto Tech was very courteous and professional. She called and informed me of what issues the mechanics found and the estimates of everything so I will know exactly what was going on. I also like the fact that they take pictures and send estimates so that you can view the car’s issues.

An
Review №4

They know Audis.Clean and professional. Nice people and quick service. Ill come again.

Ri
Review №5

Jonathan and his team were incredibly helpful fixing my 2004 BMW X3. He took extra time out of his day making sure he could find the most reasonable price on parts. He took pictures of the problem to prove that there was actually an issue prior to repairing the vehicle. He and his team are very honest and trustworthy. He even missed part of his daughters 5th birthday celebration to finish my car up so that I could pick it up prior to an early flight I had to take the next day. Truly a class act.

Jo
Review №6

Brought my 2011 Range Rover in for timing chainJob had a few Mishaps but brought back they took aLook at it again with no problem fixed it they are some very nice people that take their job and company very seriously thanks to the team that was all involved in fixing my truck

Al
Review №7

Looking for a honest shop for my Moms Mercedes and after she has returned to German Auto 3 or 4 times now it was a no brained who I could trust with my Porsche. They are so friendly caring respectful honest reliable and professional. That’s just to say a few things. I’m moving from Oregon to Georgia and I just wanted a little maintenance before I got on the road and German Auto was able to fit me in just in time. Please don’t be afraid of the traffic due to the bridge being closed. You’ll regret going somewhere “close” instead of getting the BEST SERVICE POSSIBLE!

An
Review №8

Went above and beyond on the work on my BMW X 1. They even stayed late to complete the work.

De
Review №9

I was referred to German auto tech for repairs on my convertible top. Customer service was outstanding, the mechanics were very thorough and explaining themselves and in their punctuality and finishing the job. I will gladly refer anyone with the German Automobile for this business.

Ke
Review №10

Great prices. Friendly folks. Would recommend!!

le
Review №11

I located this business on google when hoping to find an honest service technician to repair my convertible top. Not only did German Auto repair my convertible top flawlessly but they also diagnosed the condition of my car and previous services I had received. They gave honest opinions on my car and what it needs for the longevity of my vehicle. I absolutely adore the service I receive and I whole heartedly trust German Auto

Ti
Review №12

I am a US Army Veteran who served this country with honor. My Porsche quit running on May 6. I thought I had put too much oil in it. I had it towed to a local shop for an oil change. After the oil change it still would not crank. I then made arrangements for it to be taken to German Auto Tech in West Memphis. I’ve been there several times over the years. It arrived on May 10. They said it would not be looked at until May 25 due to covid causing technicals to be out. I stopped by on May 25 to check the progress, it had not been diagnosed. June 8, I called to check on the vehicle. I was told it was a possible head gasket issue, but they had not completed the diagnosis. I received a call on June 17 and was informed that it was a head gasket and the cost to repair would be $3500-$4900. I said ok, fix it.I called back on June 22, to check the status. They said parts have been ordered. I stopped by on June 28, June 30, July 9, July 13, and July 22 no movements on repairs. I received a call on July 28 where I was informed that it might not be a head gasket. They told me the engine might need to be replaced. This repair would cost $16k. I said no that’s alright I’m not paying that. I told them I would come pickup the vehicle. I received another call on August 2nd 12:10pm confirming the need for an engine and that they had possibly found one, and they confirmed it would be $16k. Again I said that’s alright I’ll be by to pick up the vehicle. I asked how much for the diagnosis. I was aware that the diagnosis was $125.50 before tax. At this point Heather Benson the purported manager told me I would have to pay $1,246.00 for the diagnosis. I figured she must have been mistaken. On the same day August 2nd I received another call at 2:51pm from Heather Benson. She asked if I would like to sell my vehicle based on the fact that I need a new engine. I thought this odd, so I said I would sell it for no less than $9k. I called the shop on 8/5/22. On this call I had my brother who is an Attorney. I didn’t let Benson know that he was on the call. I asked about the misdiagnosis and why I should pay for their misdiagnosis. I asked how they arrived at this amount. I asked if they could give me any documents that I signed that gave my approval as acknowledging such an increase in diagnosis. At this point Benson informed me that if I don’t bring $1,246 to the shop I would never see my vehicle again. Again I asked to speak with the owner. I wanted to work this out, she hung up on me. I picked up my vehicle on August 12, 2021. It does not turn on, it has not been repaired, the engine has been torn apart, parts of it are thrown into the trunk. The owner has not called.

Wi
Review №13

My 2011 Porsche Cayenne overheated coming thru Memphis the Monday after Easter. I found German Auto Tech by chance on Google and noticed they had excellent reviews. Everyone I had contact with were professional, friendly and very helpful. Highly recommend!

Da
Review №14

Came in for routine maintenance and was given preventive maintenance of things that were needed in the near future as well.

La
Review №15

Great work. Not so well with communication though I always have to call to check on vehicle after them having it for quite some time

Gr
Review №16

While traveling through Memphis, I had a serious mechanical problem with my Porsche. Jonathan and the crew at German Auto Tech did a amazing job of getting me back on the road quickly. Very competent, and reasonable labor charges, too. Im very happy I chose them to do the work!

ni
Review №17

Brought my car in a while ago with a special issue related to the gear shifter. Couldnt get the shifter into gear, called a number of locations that advised they couldnt complete the repair and didnt know what I was talking about. German Auto Tech advised that they were familiar with my specific issue and could repair it. They were able to complete the repair and they were able to do it in an very expeditious manner.

De
Review №18

Shout out to the Dream team and their Profession of Good quality work. I wanna Give thanks to Kindly Kelsey and Hands on Johnathon who will have you Up n Running like a Relay Race! Good people,Respectful atmosphere and Ill Recommend them Any Time on my Watch! Thanks Again!

Ki
Review №19

Thank you so much Jonathan Kelsey and Heather. Everyone at German Auto of West Memphis were very friendly. Didnt have a way to drop my car off and get home. They provided a ride for me. Thank yall again so much. ❤️

at
Review №20

Worst place to go if you speak the language.Prices are ridiculously though they will look at quick.

je
Review №21

I moved here from California, I am so happy to have a quality German auto specialist near by . They have car technology I never heard of before. If you own a German made auto like I do. This is the shop I recommend..

Da
Review №22

I am sold, hooked, joined at the hip with German Auto Tech! Heather, Johnathan and Kelsey took Very Good care of me and my 5 series BMW. 10 thumbs up from me since my wife says I’m all thumbs lol. Great job guys thanks for your hard work and service even though I have a rude warranty company you stayed professional again well done.

Je
Review №23

Jonathan at GAT has amazing customer service. Being one of the only shops that works on Smart cars within a 3 hour drive means they could probably take advantage of customers but he made sure that I understood what was going on with my engine coils. They made sure they diagnosed all the way to the root cause and provided me with the over all health of my car at the same time. While there were some things that I could have had worked on they explained the urgency of each maintenance item so that I could determine how best to proceed.Additionally, they determined that the transmission errors on my diagnostic were legacy errors that had not been cleared by the dealership when working on my car over 3 years ago >

Sa
Review №24

They were very fast and reliable

Er
Review №25

My boyfriend and I purchase a vehicle. Let’s just say it was a buyers nightmare! We searched online until we came across The German auto tech. We made the call and the people there were friendly and reassuring. They fixed my vehicle I. A timely manner with a price I could afford. Thanks German auto tech!

Ta
Review №26

I had my 4th oil change and they provided professional services each time.

Ry
Review №27

I had a problem with my Mercedes GLK 250 diesel- bluetec with DEF/sensor issues. It was already a hassle finding someone outside of Mercedes to work on the emissions issue with DEF problems!! They took on the problem and fixed it without a hitch. Great service, very hospitable and reasonably priced for the work done! Thank you for your professionalism and detail to attention....

Ja
Review №28

German Auto Tech provided Quality service! As a BMW owner, I had a hard time finding a place in Memphis that would repair my car the honest way, so I ventured out across the bridge to German Auto Tech. They were upfront, and honest about repairs that needed to be done on my car, and now he runs like a Champ! I worked closely with Johnathan throughout my repair process, until the job was completed. I highly recommend, German Auto Tech, I guarantee you wont get this type of service at the dealership.

Ke
Review №29

Great service and reasonable with the price. Very impressed on the diagnostics that they do on your vehicle. Not only do they just do a diagnostic but they will email or text it to you with a complete list and breakdown of whats good bad and needs looking at on it and videos as well as pictures

Ju
Review №30

Really love this place, this is the only place I take my BMW

Su
Review №31

Very professional and friendly! The best place to get your car serviced and taken care of.

An
Review №32

Having recently moved to Memphis, I researched independent service shops for my BMW. German Auto Tech’s customer service is very professional and friendly. Shout out to Kelsey! I had a long list of maintenance projects for which they provided written estimates, separated by job, as well as a no nonsense recommendation of priorities. Their prices are fair, lower than dealers. And they are a second generation family-owned operation.

Gr
Review №33

This repair shop is constantly making my car repairs easier to handle and with great reviews, from me. Johnathan is the man to call for all your vehicles needs. I wont take my 528i BMW anywhere else!

L
Review №34

Fast, professional service. Excellent customer service. Very knowledgeable.

As
Review №35

If you need your car done like its in Germany, you gotta use these guys!! Jonathan was very helpful, friendly and hes very knowledgeable about cars. I took this car to other mexhanics, but if you want your car to be like it was when it left the showroom, come and see Jonathan and German Auto Tech!!

ma
Review №36

They were able to rebuild my motor in a very timely and professional manner. thank you guys for being here in my time of need ❤

Jo
Review №37

Very courteous and professional. Got me an appointment even though they were very busy. Listened to the issues I was having and responded in kind.

Wi
Review №38

I have a 2001 Mercedes an they got it running like new. They also did work on my 1995 Mercedes c280 an they had it also running like new I highly recommend they know what there doing an talking about

Eb
Review №39

Very pleased with the service. Talk to Jonathan he will help you out with your German vehicles.

Je
Review №40

My husband has taken his Mercedes Benz here for a number of years and they have done excellent work. They have also been servicing my Land Rover and can not imagine taking it to any other place in the Memphis area. They are very honest and their technicians are very good at diagnosing problems without overcharging for the service. I do not mind driving across the river to get wonderful service at a great price.

Ca
Review №41

I scheduled an appointment to have my oil changed for my Mercedes. I received excellent customer service, quality work on my car, and very affordable pricing. If my car needs maintenance in the future I will surely come back for an appointment. My experience was very pleasant!

Ga
Review №42

Great business very professional and Johnathon is very professional and makes sure the problem is fixed I would recommend this place to anyone great job guys I will bring my cars there now on

Br
Review №43

Brought my car in on today as the drivers seat would not adjust. They were able to get it back aligned within an hour and only charged a small fee for labor. YAY!!!!!!! Jonathan is the best and was timely and helpful. The owner’s son was super knowledgeable in answering my sister’s questions about her car. I will be back. You even won my sister over who usually takes her car to the Mercedes dealership in Memphis. She was super impressed with most of the staff.

Ra
Review №44

I keep coming back!! The customer service and experience with the folks at German Auto Tech is OUTSTANDING. I was just there a few days ago... they got my Mercedes in (ahead of schedule) and repaired the following day. Oh by the way; the quality of service and price cannot be touched by Memphis area dealerships.

Me
Review №45

I took my 2012 mercedes benz c250 to the dealership and they were going to charge me thousands of dollars to repair my vehicle. I took it to johontan at german auto tech and he provided me with the same services but saved me over a thousand dollars and my car isnt making the rattle noise off cold start ups or period

en
Review №46

I have known Mr Strieder who recently passed on for 30 years,Micheal is following his steps with excellent work ethics

An
Review №47

Recently purchased vehicle started throwing error codes. GAT gave excellent service from beginning to end. Everyone was very polite and knowledgeable. Excellent workmanship in the repairs as well. Will definitely use them for all my vehicle needs!

Ur
Review №48

The technician Johnathan was very personable and insightful. I have done business with them a few times in the past and I know they will make sure my repairs are done top-notch! I love the renovations that have taken place also. Receptionists are sweethearts....

Ju
Review №49

First time taking my ML350 to German Auto Tech – really good and friendly service and much better value than the MB dealer - so no more MB dealer for me! Jonathan, the technician, was personable and trustworthy (important when you take your car to the garage) and clearly and thoroughly explained the problem with the ML and the options I had. Will definite bring my German cars again – Thanks

Vi
Review №50

After reading so many positive reviews I decided to give to place a try to repair the convertible for my 2003 BMW Z4. Jonathan was very professional and explained everything thing that needed to be repaired. I was totally surprised the amount for repairs were extremely lower than the dealership. I will continue to take the drive across the bridge for any car repairs that are needed.

An
Review №51

My husband and I were very pleased with their excellent service and fast turnaround. Other specialty repair shops were unable to complete the repairs in the timeframe we needed. GAT scheduled an appointment within a day, and the repairs were completed shortly thereafter for a reasonable price.Highly recommend!

Sy
Review №52

The staff at German Auto Tech is just about the friendliest ever. They analyzed my repair needs, gave me a print out of each problem and gave me time to take each job one at a time . My friends in other states were in awe and offered to start doing this at there business. Way to go Jonathan, Kelsey and Sheba.

Ev
Review №53

Awesome staff and mechanics. Ive never had a comprehensive vehicle report this informative anywhere else. The mechanics take time to not only explain whats going on with your vehicle, but theyll also show you. It has the true feel of a great Euro indie shop. Great rates on repairs and labor.

Pe
Review №54

Way overcharged for services rendered!!

An
Review №55

Jonathan and Ussiel took care of my problem with no hesitation,and I like the way they treat there customers great job guys..👍🏽

J.
Review №56

German Auto Tech is the best. Their customer service and professionalism are second to none. My daughter was in town to do a nursing practicum at St. Judes Childrens Hospital, and had driven down from Grand Forks North Dakota. She had a worn set of struts that were causing her car to vibrate, and because of it the front tires were very worn. German Auto Tech diagnosed and fixed the problem, and then were able to drive the car over to the tire dealer to have the tires replaced. All on a very short timeline, because my daughter was due to drive back to North Dakota the next day. They even sent her a text to make sure that she got back okay. Do yourself a favor. If you own a German car take it to them first. You wont regret it.

st
Review №57

Johnathon is a professional in every since of the word, he is a down to earth guy, explains the situation upfront and the corrective process,with the help of Al, another Hard working expert tech, theres not a better team to trust your repairs to.lets not forget the the service advisors, Kelsey and Joslyn, they are the friendliest, most caring and knowledgeable, team you will ever experience, Kelsey and Joslyn deserve a special thanks for all they do !! they are the ones that make it Happen.A Well deserving Shoutout to the team at German auto tech !!!

Bu
Review №58

I was home visiting for the holidays in West Memphis from Maryland. I brought my BMW in for repairs, so I could return home. They provided top notch service from the Customer Service to the Mechanic!!! My car was repaired and now run like a Champ. I drove back 14 hours with no problem. Car is still running great!!! I highly recommend German Auto Tech. Good prices and fast accurate repairs!!!

Al
Review №59

German auto tech in West Memphis is very reasonable. Being going to them about 5 or 6 years now. Never had a bad experience. All the techs are good but my personal tech is my man Jonathan hes good just ask for him and he will take care of you. Anyone who comes in is treated like family nice ppl. Give them a try.

Di
Review №60

I scheduled an appointment got my oil change and a full diagnostic done. It was awesome knowing what services needed to be repaired before it tore up and cause more damage. You get this neat image show u the problem color coded red,yellow, green.Red meaning need servicing asap. Thank you for saving me money..

To
Review №61

We took our first German auto to the folks at German Auto Tech in Jonesboro and had a great experience. They sent us updates and explained everything that needed to be addressed via text messages and phone calls. They are EXTREMELY professional and super helpful. We can’t recommend them highly enough!

Fr
Review №62

I brought my Mercedes Benz in for an oil change and I am very pleased with the professionalism and quality work.

La
Review №63

No complaints. Family operated business so more personal relationship with customers. I trust their prices and knowledge on foreign car maintenance, which is why I cross the bridge from Memphis to do business with them.

W.
Review №64

Lance does a great job and we trust him to work on our 83 and 89 models! Does a great job and is fun to work with. Fully answers all our questions and addresses our concerns about these two old cars! Wouldnt think about taking them anywhere else!

Cl
Review №65

The service tech is very knowledgeable. My appointment was at 2:30 and they were ready to receive me. Glad to know that someone can service Mercedes in that area.

Ne
Review №66

Professional with excellent customer service. Really appreciate the extra effort to keep the vehicle clean while doing the maintenance.

Ni
Review №67

I recently took my Smart car here, and just loved the people. Jonathon is just as great as all these reviews say he is, and he made me laugh even though my car sucks and I felt like crying. Everyone was great--very fair, very honest, very funny, very knowledgeable about the MCU which helped pass the time--and steered me away from certain services to save me money, which I of course really appreciated, because why would I put more money into a car that sucks? I would definitely go here again if I were to buy another foreign car, but I wont be buying another foreign car unless I win the lottery, sooooo....thank you all for the lovely morning! :)

Le
Review №68

My 09 BMW 328i Coupe needed an oil change. This was no ordinary oil change experience. The place is great! The staff is very knowledgable and thorough. Jonathan walked me around the car and showed me other items that needed to be addressed and gave me helpful tips to keep my car running in tip top shape. I highly recommend this place for all your German auto needs.

Al
Review №69

Honest and reliable and would do business with them again

Jo
Review №70

German Auto Tech are the best! Excellent customer service, always willing to answer any and all questions. I drive 30 miles just to visit German Auto Tech. No high overhead like dealerships. Prices are fair and reasonable.

Te
Review №71

WOW!!! What can I say. From the show room to the shop to the fine folks at the service desk... This is how auto repair SHOULD BE DONE. Upfront pricing. Fair and very thorough estimates. Excellent mechanics. 20-year old Audi with a lot of work....didnt even bat an eye. Just delivered on everything they said they would. GERMAN CAR?? GERMAN AUT0 TECH.....EVERY TIME. Thanks guys!!

Ma
Review №72

Great service. Friendly staff. Highly recommend to anyone with a foreign car. Thanks Jonathan

Jo
Review №73

Everyone was kind and helpful. I made an appointment and they were very quick to see me and begin working on the problem.

P
Review №74

I have been bringing both of our VWs here for the last 2 years. I also used and recommend them for over 15 years when I was at a local tire store. The staff is honest and knowledgeable. From regular maintenance to repairs, I always feel as if I was treated fair and I am confident in the job they have done. If it matters, they are the only ones that work in my daughters car.

Ja
Review №75

Cheaper and better than the BMW dealership. Give Heather a raise!

Am
Review №76

Jonathan Bailey is one of the mechanics at German Auto Tech and he did an amazing job repairing our BMW and explaining the issues we had!

Ta
Review №77

The staff here at German Auto are extremely nice. They are very helpful and knowledgeable about the service they provide. They perform in a very timely and professional manner. I know my vehicle is in good hands here.

Br
Review №78

I have a 98 Beetle. I took my car to a popular shop in town and was refused service due to the age. With it comes to foreign cars, especially European ones, it is best to go to a specialist. I got online and German Auto Techs website impressed me in a few ways. They are a family owned business (40 years now). Their site said simply if its a Volkswagen, we can fix it. Finally, you have a 15 month / 15,000 mile warranty on all the work they do. I scheduled an appointment. They fixed my car! They even had a mechanic come in to accomodate the timeline I was working with. Within minutes after picking up the car, I can tell they did a wonderful job! This is going to be my go-to shop as long as I own a European car! I already told a co-worker about them at work, who drives a Audi.

Al
Review №79

German Auto Tech has provided wonderful service for me and my Mercedes S550. They are very detailed, communicative, and informative even as to future issues that I may face down the road. Ive been very pleased with their work. The receptionist is very pleasant and knowledgable. I highly recommend their service.

Iv
Review №80

German Auto tech is my 1st choice mechanic shop because of their great customer service and knowledgeable technicians. Ive recommend their services to my friends and family and I recommend that you give them a try also For Great service! AND Great savings!

Ma
Review №81

Very professional, never had the actual mechanic shake my hand and give a nice to meet you. Very professionl receptionist as well, very down to earth. Will definitely be back.

Ta
Review №82

The Receptionist is very friendly to knowing my requirement about car naturally. After that, the worker who takes care of my car is professional to ask questions about the car and check it. A good place to fix my car.

Ju
Review №83

One of the best teams I have ever run across. They are dedicated, honest, competent, and customer service oriented. They do great work and really go the extra mile to make sure they deliver the best possible outcome to any visit.

Em
Review №84

I have a 2008 VW. The first time I had my car serviced there, I was getting my timing belt replaced. Im giving them five stars for reasonable pricing and time of service. I also liked that they gave me a diagnosis of my cars overall condition, giving me a list of recommended services for my next visit along with the cost of those services. For someone who likes to know information way ahead of time, the diagnosis was greatly appreciated.

Lo
Review №85

Very professional service and super-friendly staff! They took the time to explain the condition of my car and I really felt it was important for them to give an outstanding service. One of the greatest experiences Ive had in a garage so far!

Ro
Review №86

1 word: Outstanding! Rebecca and the entire staff at German Auto Tech got my 2008 A4 back on the road and running great at a fraction of the cost I would have incurred at a dealer. Fantastic people! Thank you German Auto Tech!

Er
Review №87

I was given a Tuesday appointment for diognostic work. I was told I could drop my BMW off on the day before (Monday). When I arrived, on Monday for drop off, I was told that they would not be able to get to my car until Wednesday because they had two important jobs that needed to be completed. I left my car expecting to hear from German Auto tech on Thursday by close, as I was told the work would be completed.(After I dropped it off it started raining cats and dog)..I ended up not going to work on Thursday, and had a ride scheduled to take me to pick my vehicle up. I called Thursday and was told that they would definitely get to it in Friday. I knew I would not have a way on Friday. German Auto tech told me I could just come pick my vehicle up on Monday.I arrived to pick up my vehicle on Monday. After I paid $125 for the diognostic, I was told that they did not know what the issue was with my car, and that I should check the solenoids in the transmission valve body. I was then told to wait outside and someone would bring my vehicle around to me. I waited for 20 minutes in the sun. I then went back indoors and tried to see what the hold up was.. nobody was at the desk. I waited another 5 minutes only to see an employee walk around the corner scratching his head. I ask him did you loose my keys? He stated I dont know. He then went back around the corner and out of sight.Agree about approximately 5 minutes the employer returned and advised me that they did in fact lose my keys. I asked if they called all of the employees that work there and he said yes, none of them have seen your keys. He advised me that they would get another key made for my car and would contact me the next day. Advice them that that was unacceptable as I have important items in my car from time to time, And that I could not have a separate key floating around on accounted for. I advised the employee that they would have to replace all of the locks in the ignition switch on my vehicle. He told me to hold on and after 10 minutes and he came back to me and stated that the owner had my keys in his pocket. he advised me that the owner moved my car the previous day after clothes and it taken my keys home. The employee (I dont know his name, white/male approximately 64 was very professional and very polite) then offering me a ride home.The next day I went to German Auto tech and was able to retrieve my vehicle, mind you I only had a transmission problem showing gear 4 incorrect ratio. I was still able to drive my vehicle and limp mode with no problem. I drove my vehicle straight home and parked it out of frustration. The very next morning I got up to check my vehicle and observed brown marks on the passenger side floorboard.. Im investigated further and found that my car had been rained inside of. My floorboard was soaked and wet and a funny smell has started to develop in my car. My carpet was staying with something brown. The only time it had rained was that Monday after I dropped my vehicle off. I called and voiced my disappointment to the staff. The staff advised that they would detail my car.I decided to forgo the detailing as I did not want them to damage my car any further. I drove my car to Memphis to a real transmission shop (Coleman Taylor) But on the way the transmission itself started smoking. Upon inspection at Coleman Taylor it was found that my vehicle which a previously been full transmission fluid, was now empty.I would never use German Auto tech in my life again. They are polite but they do not care about your vehicle. I am still considering taking legal action. By the way Im referring to the German Auto tech in West Memphis Arkansas, I know they have another location but I cannot speak on that location I simply know that its owned by the same person. Believe me, this place may do good work on Mercedes-benz but it seems they may not be equipped for BMWs or transmission work. And be careful, while some of the positive reviews are likely real people, is certain that other ones are FAKE.

Ev
Review №88

Trustworthy repair and a very transparent approach - a rarity in auto repair, let alone European auto repair.

Ma
Review №89

Its was fine they just didnt work on my truck

He
Review №90

Family-owned and operated. Professional, friendly, HONEST.

MI
Review №91

I have trusted German Auto Tech with my cars for over 15 years. They have always done a great job at a reasonable cost. Highly recommend using them!

Ag
Review №92

German Auto Tech is a great option for people looking for quick and reliable German auto service in the Memphis area. I used to take my car to a shop in Cordova, but have been much happier since being serviced by German Auto Tech. German Auto Tech is right across the bridge in West Memphis. They are friendly and very thorough, as they always take the time to show you what is wrong with your car.

Re
Review №93

I have an Audi A6 and I am pleased with the service and most of, the prices for service.

Ra
Review №94

We brought our 2012 Mercedes C 300 in for an interior door handle problem and Jonathan was very professional, he delivered our vehicle in the time frame he promised and at a much lower price than the other dealerships

Ro
Review №95

My son took his Mercedes to this shop and they did a very good job its in West Memphis Arkansas

Th
Review №96

Bought a car site unseen. Thought it had more damage than it did. The friendly staff did not try to overcharge me for extra work and instead helped me get my car running quickly and economically. I would recommend this place to anybody with a foreign car.

Si
Review №97

This is great car doctor at german auto tech bring your car it’s fast and great service. Go see Jonathan!

Ka
Review №98

Professionalism, knowledgeable and service. Jonathan the mechanic is not only knowledgeable and a skilled mechanic but an honest person-a refreshing rare find!!

Al
Review №99

German Auto Tech is an excellent repair shop to take your car to.They do an excellent job on repairing your car whether it be( in my case an entire engine rebuild) to a simple oil change. They are also fast and very affordable.

Da
Review №100

Fantastic service!!! I really want to thank the whole staff at German Auto Tech!!! They saved my whole family during our car breakdown near West Memphis. We were returning home to south Texas from Missouri when our Mercedes broke down and had to be towed in. They were able to pull in parts and get us back on the road in just a few hours. The young lady at the front counter was especially wonderful. She was very knowledgeable and helped us get comfortable while we waited.Overall, I think theyve got a tremendous operation and would recommend them to all of my friends and familyThank you again GAT for saving our drive home and getting us back on the road!!!

Information
8 Photos
100 Comments
4.8 Rating
  • Address:3005 E Broadway Ave, West Memphis, AR 72301, United States
  • Site:https://gatmemphis.com/
  • Phone:+1 870-735-5966
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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