I went for a battery about two weeks ago and it was a perfect fit. The guy who sold me the battery also installed it and was extremely friendly I didnt get to catch his name but just wanted to say thank you for such great service. The guy answered every question I asked with a polite and respectful manner thanks hope you guys have an awesome week...
Nice service and info. Definitely I comeback.
The workers, that day, were all on their phones and completely incompetent at their job. I simply was asking them to help me change a bulb I just bought, and they would not provide any type of customer service. I suggest management provide more training for these individuals but at the end of the day it was very clear they could care less about their job and won’t be there for long.
Mansfield rd is my favorite of all locations but all locations are always respectful and helpful
I didnt get the either of the guys names, but they were great. While traveling through, we discovered we had a burned-out headlight on our Kia. The light bulb was stuck and would not come out. The guys worked on it and were finally able to get it loose(with a little WD40) and were able to replace it. Thanks so much Autozone!!!!!
The staff were kind, compassionate, helpful, and quite knowledgeable. I enjoyed my visit to their store
Jacob is one of the best managers that I have ever dealt with. My brake lights were out and we worked together and solved the problem. Fixing them and installing new ones. Amazing customer service!
Always great when needing a widget or whatchamacallit for the vehicle.
People were a lot nicer even over the phone. Not near as rude as those people at advanced
Really great selection and affordable tools
Always have what I need
You would think the employees who work here would know a little about cars. What’s the point of working in an auto part store if you don’t know about something simple. Not saying all of them don’t, but the guy Owen act like he doesn’t or just didn’t want to help one. I’ll take my business elsewhere.
I really like the fact that they will come out and install windshield wipers on my car.
Had to replace a battery and we found the terminal was corroded away. They werent much help in replacing the terminal, but we got the job done.
Jacob changed the bulbs on my car lights. They all were so nice.
Very helpful staff. These guys normally have what you need and if not, will get it within a day. I use them because their shelves are always stocked with what I need.
The guy helped me looked at my car so he could order the right dash Matt the sun has already damaged my dash and I keep it covered, auto zone is the place to go for your auto needs
I had to come by this location today and buy a new battery. I would like to share that this experience was pretty painless. I felt like my budget and my needs where considered before the gentleman helped me select the right product. Jeff K was great! Hands down the best experience Ive ever had at any parts store. He even installed my battery for me and did it with a smile and thanked me for coming in. I dont know about anyone else who may read this but I dont usually encounter people who ACTUALLY CARE about the people they are dealing with at work. Its so great to see a business where the employees clearly love their jobs and; provide the outstanding customer service the company they are working for claims to offer! I am impressed, a d that really isnt an easy thing to do. I will be returning to this location with all my future parts needs A+++!!!
Better than OReillys Auto parts.
Great experience! Have a vehicle that had the check engine light started coming on. It was still drivable, so I took it over to auto zone and they read the codes for free. They even printed out the codes and descriptions for me for free. This is a great public service and only one among the many they offer. Great customer service!
Short wait time... Knowledgeable salesperson
If I must say so. These guys here did the unthinkable. Sized me up for the shoes on my Suburban. Gave me exactly what I needed. Even though I went to there competitor with old drum and shoes still walked out with wrong part. So auto zone if I could give 10 Stars you guys would get it cause yall deserve it.
They had what I went looking for and the staff was pleasant.
Ordered online for pickup. It was a good experience all together. 🙂
The workers were very helpful with showing me how to change my windshield wipers
For this neck of the woods this is my favorite parts shop. Awesome & helpful staff that wont waste your time or money! 👍
First part they sold me would not fit, but they got the right one on second try and were nice and helpful along the way.
My Favorite Auto Zone location! We come here quite a bit so we know some of they guys pretty well. We also have a rewards with them that we really enjoy since we spend alot here. Not to mention when my husband sends me to grab something I feel safe going by myself or with my kiddos.
Best place for all your maintenance needs!!! Great service, great people that love to help and give advice when asked about automotive problems! All the way around, I have ALWAYS loved and appreciated AutoZone! Outstanding business!
Good service great prices
Very helpful
Its a nice, clean store and the prices are as reasonable as they can be! All the workers are very nice and welcoming! I have to give Auto zone 5 Stars! 😀
Had the parts that I needed in stock and staff/Lee, was very helpful.
One person was a true help, the other person was very rude
Not the smartest people to answer your questions, but will offer help finding items in store. Clean location. Stocked well. Good location access.
Energetic employees. Professional guys and gals. Thank you to our West Monroe AutoZone!
Very good place to find what you need for your car. They are great to help and point out advice.
They always have what my car needs. Thank you for putting on the new wiper blades!
It was better service than advance auto parts
Lee is awesome! I would shop there anytime!
Very nice people they dont have a problem with helping you they would even come out and swap your battery out for a lady or anybody else theyll put windshield wipers on your vehicle also
Jerry V. Came through once again by looking a little deeper to find just what I needed!
As always the staff are more than willing to help you with your issue
Very fast and friendly. Thank you guys again!
Nice place to get ur car parts for whatever reason
Great selection and prices.
These guys are the best...you can always depend on the folks at AutoZone...thanks yall
Courteous associates and helpful in their knowledge. If they don’t know they don’t guess they tell you they don’t know and try and figure it out with you
Excellent service, whatever they dont have they will order for you
These guys and girls are great. Wouldnt go anywhere else
An employee (Williams, I think) checked my alternater which was ok. Checked battery which was not ok. Replaced battery for me immediately. No charge for labor either, but I left a decent tip for the guy. He worked hard, knew what he was doing & got it done quickly. He didnt mine me watching. Was very quiet & professional. A great employee who saved my day & my time! You cant get good help like him anymore so I hope hes a keeper for Auto Zone!
Well to be honest I got the wrong part the guy cussed like a sailor...
They are helpful and are not afraid to get their hands dirty (helping you install a part).
Great customer service, exceptionally friendly and timing is perfect.
Had to go get break pads here love this place
Needed battery checked. Prompt, friendly, helpful service.
Great customer service
This store is always helpful an very polite..I will continue to send business to this store an no longer monroe store..thank yall
I did not know that the employees charged to help you simply things as changing a light bulb. I found this very disturbing. He said he could not ask money but a donation he would except. That the same as asking for money.
Very helpful and had exactly what I needed!
Very helpful 👍
The workers were very helpful to my daughter
Well sales for help n the stairs me down
Jerry saved the day today! He literally went above and beyond to help me get my new battery installed in my car. Autozone rocks and Jerry is the real MVP.
Very kind and helpful staff
It was great !! Quick. I was in and out . The guy got what I needed . And no wait at all.
Was real helpful real knowledgeable on what I was there for
Manager is always truthful and courteous
Love this place, great customer service for your automotive needs!!!
I appreciate the hard and difficult work that several of the staff put forth in changing both batteries in my Dodge Cummins.
The guys there was very helpful
Get what you need and big sponsors of St. Jude.
Great place staff very helpful
Never had a problem with these guys
They didnt have got customer service
Stop here when my car broke down. The staff was extremely helpful.
THE STAFF IS HELPFUL
Not too much helpm
Parts defective
Great service and friendly store associates
Team work
Have been there a few times they are very slow but there is a guy in there with long hair dont no his name but look for him
Good people good service
Good prices on parts
Took very good care of me and found out what was wrong with my truck very fast
Great ppl
Very good selection and service
PLACE TO GO IF YOU NEED AUTO PARTS IN A HURRY
Great customer service!
Great service and parts
Friendly and helpful staff
Trent is the best employee
Always helpful.
Ok
Over priced for the quality of product.
Great with customers
Great place for parts
Dont have what I need.
Great service