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AutoZone Auto Parts
3011-13 Cypress St, West Monroe, LA 71291, United States
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AutoZone Auto Parts
Comments
Ni
Review №1

I went for a battery about two weeks ago and it was a perfect fit. The guy who sold me the battery also installed it and was extremely friendly I didnt get to catch his name but just wanted to say thank you for such great service. The guy answered every question I asked with a polite and respectful manner thanks hope you guys have an awesome week...

ch
Review №2

Awesome costumer service!! Place is neat. Although its Sunday and they have only 2 staff they manage to help everybody in a timely manner. Thanks Mr Alphonso for helping me out and those other from the earlier shift that helps me and suggested whats better to do. Kudos for your service here! 😉

Al
Review №3

Nice service and info. Definitely I comeback.

Co
Review №4

The workers, that day, were all on their phones and completely incompetent at their job. I simply was asking them to help me change a bulb I just bought, and they would not provide any type of customer service. I suggest management provide more training for these individuals but at the end of the day it was very clear they could care less about their job and won’t be there for long.

Jo
Review №5

Mansfield rd is my favorite of all locations but all locations are always respectful and helpful

ST
Review №6

I didnt get the either of the guys names, but they were great. While traveling through, we discovered we had a burned-out headlight on our Kia. The light bulb was stuck and would not come out. The guys worked on it and were finally able to get it loose(with a little WD40) and were able to replace it. Thanks so much Autozone!!!!!

Bo
Review №7

The staff were kind, compassionate, helpful, and quite knowledgeable. I enjoyed my visit to their store

An
Review №8

Jacob is one of the best managers that I have ever dealt with. My brake lights were out and we worked together and solved the problem. Fixing them and installing new ones. Amazing customer service!

Sp
Review №9

Always great when needing a widget or whatchamacallit for the vehicle.

Sa
Review №10

People were a lot nicer even over the phone. Not near as rude as those people at advanced

Lu
Review №11

Really great selection and affordable tools

Al
Review №12

Always have what I need

Nu
Review №13

You would think the employees who work here would know a little about cars. What’s the point of working in an auto part store if you don’t know about something simple. Not saying all of them don’t, but the guy Owen act like he doesn’t or just didn’t want to help one. I’ll take my business elsewhere.

Sa
Review №14

I really like the fact that they will come out and install windshield wipers on my car.

St
Review №15

Had to replace a battery and we found the terminal was corroded away. They werent much help in replacing the terminal, but we got the job done.

Ma
Review №16

Jacob changed the bulbs on my car lights. They all were so nice.

Da
Review №17

Very helpful staff. These guys normally have what you need and if not, will get it within a day. I use them because their shelves are always stocked with what I need.

Re
Review №18

The guy helped me looked at my car so he could order the right dash Matt the sun has already damaged my dash and I keep it covered, auto zone is the place to go for your auto needs

Kr
Review №19

I had to come by this location today and buy a new battery. I would like to share that this experience was pretty painless. I felt like my budget and my needs where considered before the gentleman helped me select the right product. Jeff K was great! Hands down the best experience Ive ever had at any parts store. He even installed my battery for me and did it with a smile and thanked me for coming in. I dont know about anyone else who may read this but I dont usually encounter people who ACTUALLY CARE about the people they are dealing with at work. Its so great to see a business where the employees clearly love their jobs and; provide the outstanding customer service the company they are working for claims to offer! I am impressed, a d that really isnt an easy thing to do. I will be returning to this location with all my future parts needs A+++!!!

Ro
Review №20

Better than OReillys Auto parts.

Da
Review №21

Great experience! Have a vehicle that had the check engine light started coming on. It was still drivable, so I took it over to auto zone and they read the codes for free. They even printed out the codes and descriptions for me for free. This is a great public service and only one among the many they offer. Great customer service!

Ev
Review №22

Short wait time... Knowledgeable salesperson

Ro
Review №23

If I must say so. These guys here did the unthinkable. Sized me up for the shoes on my Suburban. Gave me exactly what I needed. Even though I went to there competitor with old drum and shoes still walked out with wrong part. So auto zone if I could give 10 Stars you guys would get it cause yall deserve it.

Er
Review №24

They had what I went looking for and the staff was pleasant.

Me
Review №25

Ordered online for pickup. It was a good experience all together. 🙂

Am
Review №26

The workers were very helpful with showing me how to change my windshield wipers

Ca
Review №27

For this neck of the woods this is my favorite parts shop. Awesome & helpful staff that wont waste your time or money! 👍

Ke
Review №28

First part they sold me would not fit, but they got the right one on second try and were nice and helpful along the way.

Br
Review №29

My Favorite Auto Zone location! We come here quite a bit so we know some of they guys pretty well. We also have a rewards with them that we really enjoy since we spend alot here. Not to mention when my husband sends me to grab something I feel safe going by myself or with my kiddos.

Ba
Review №30

Best place for all your maintenance needs!!! Great service, great people that love to help and give advice when asked about automotive problems! All the way around, I have ALWAYS loved and appreciated AutoZone! Outstanding business!

RO
Review №31

Good service great prices

De
Review №32

Very helpful

An
Review №33

Its a nice, clean store and the prices are as reasonable as they can be! All the workers are very nice and welcoming! I have to give Auto zone 5 Stars! 😀

Jo
Review №34

Had the parts that I needed in stock and staff/Lee, was very helpful.

Cl
Review №35

One person was a true help, the other person was very rude

La
Review №36

Not the smartest people to answer your questions, but will offer help finding items in store. Clean location. Stocked well. Good location access.

Kn
Review №37

Energetic employees. Professional guys and gals. Thank you to our West Monroe AutoZone!

Li
Review №38

Very good place to find what you need for your car. They are great to help and point out advice.

Ca
Review №39

They always have what my car needs. Thank you for putting on the new wiper blades!

Ta
Review №40

It was better service than advance auto parts

Ma
Review №41

Lee is awesome! I would shop there anytime!

Fi
Review №42

Very nice people they dont have a problem with helping you they would even come out and swap your battery out for a lady or anybody else theyll put windshield wipers on your vehicle also

Th
Review №43

Jerry V. Came through once again by looking a little deeper to find just what I needed!

Ja
Review №44

As always the staff are more than willing to help you with your issue

Ms
Review №45

Very fast and friendly. Thank you guys again!

Je
Review №46

Nice place to get ur car parts for whatever reason

Da
Review №47

Great selection and prices.

Bo
Review №48

These guys are the best...you can always depend on the folks at AutoZone...thanks yall

ja
Review №49

Courteous associates and helpful in their knowledge. If they don’t know they don’t guess they tell you they don’t know and try and figure it out with you

Jo
Review №50

Excellent service, whatever they dont have they will order for you

Ga
Review №51

These guys and girls are great. Wouldnt go anywhere else

Me
Review №52

An employee (Williams, I think) checked my alternater which was ok. Checked battery which was not ok. Replaced battery for me immediately. No charge for labor either, but I left a decent tip for the guy. He worked hard, knew what he was doing & got it done quickly. He didnt mine me watching. Was very quiet & professional. A great employee who saved my day & my time! You cant get good help like him anymore so I hope hes a keeper for Auto Zone!

Da
Review №53

Well to be honest I got the wrong part the guy cussed like a sailor...

Sa
Review №54

They are helpful and are not afraid to get their hands dirty (helping you install a part).

Na
Review №55

Great customer service, exceptionally friendly and timing is perfect.

Ki
Review №56

Had to go get break pads here love this place

Ge
Review №57

Needed battery checked. Prompt, friendly, helpful service.

Sa
Review №58

Great customer service

jo
Review №59

This store is always helpful an very polite..I will continue to send business to this store an no longer monroe store..thank yall

Sa
Review №60

I did not know that the employees charged to help you simply things as changing a light bulb. I found this very disturbing. He said he could not ask money but a donation he would except. That the same as asking for money.

Mi
Review №61

Very helpful and had exactly what I needed!

Ro
Review №62

Very helpful 👍

La
Review №63

The workers were very helpful to my daughter

Wi
Review №64

Well sales for help n the stairs me down

Ka
Review №65

Jerry saved the day today! He literally went above and beyond to help me get my new battery installed in my car. Autozone rocks and Jerry is the real MVP.

Ke
Review №66

Very kind and helpful staff

Br
Review №67

It was great !! Quick. I was in and out . The guy got what I needed . And no wait at all.

Oj
Review №68

Was real helpful real knowledgeable on what I was there for

Ch
Review №69

Manager is always truthful and courteous

La
Review №70

Love this place, great customer service for your automotive needs!!!

To
Review №71

I appreciate the hard and difficult work that several of the staff put forth in changing both batteries in my Dodge Cummins.

An
Review №72

The guys there was very helpful

Jo
Review №73

Get what you need and big sponsors of St. Jude.

na
Review №74

Great place staff very helpful

so
Review №75

Never had a problem with these guys

Ke
Review №76

They didnt have got customer service

He
Review №77

Stop here when my car broke down. The staff was extremely helpful.

Sa
Review №78

THE STAFF IS HELPFUL

Ro
Review №79

Not too much helpm

Ed
Review №80

Parts defective

Ju
Review №81

Great service and friendly store associates

Al
Review №82

Team work

Ma
Review №83

Have been there a few times they are very slow but there is a guy in there with long hair dont no his name but look for him

Ja
Review №84

Good people good service

Ge
Review №85

Good prices on parts

Sc
Review №86

Took very good care of me and found out what was wrong with my truck very fast

Dr
Review №87

Great ppl

Wi
Review №88

Very good selection and service

Ch
Review №89

PLACE TO GO IF YOU NEED AUTO PARTS IN A HURRY

ak
Review №90

Great customer service!

Ra
Review №91

Great service and parts

So
Review №92

Friendly and helpful staff

Ke
Review №93

Trent is the best employee

Tr
Review №94

Always helpful.

Ma
Review №95

Ok

Ma
Review №96

Over priced for the quality of product.

Co
Review №97

Great with customers

Ka
Review №98

Great place for parts

Sh
Review №99

Dont have what I need.

Ho
Review №100

Great service

Information
29 Photos
100 Comments
4.4 Rating
  • Address:3011-13 Cypress St, West Monroe, LA 71291, United States
  • Site:https://autozone.com/locations/la/west-monroe/3011-13-cypress-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A219&y_source=1_MjQ3MDIwMC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 318-388-8894
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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