I highly recommend this place, the manager Joe was beyond phenomenal, professional, patient, informative and kind. Joe made my husband, 2year old daughter and myself feel very welcomed, he took his time to let me carefully choose all my items,he never pressured or rushed us although he had other customers waiting.He even gave my daughter a pink stuffed turtle just to help her feel comfortable while we made a decision.He was very honest with us about the delivery dates and prices, honestly I will be doing more business with South Florida Furniture. Keep up the great work and thank you for all patience and support.
Great experience!! Joe was great! He was very patient and helpful 😊
The manager is very rude, don’t go and spend your money in this store, he will treat like garbage. I wish I could give him a zero star for all the disrespect. If I ever treat a customer like this at my job I will be out of the door in no time. Im
In the beginning I was skeptical about this specific furniture store. But after a conversation with Joe, I decided to give his business the doubt. Joe was very helpful helping me decide what I really wanted to buy. I bought a genuine top grain leather sofa and a matching genuine top grain leather armchair. Thankfully, it arrived before the 15 days with was the estimated time of arrival. I cannot be anymore satisfied with my purchase. I will definitely buy the matching love seat off Joe in the future
Great products and excellent service! Delivery is quick as well! Ive purchased 3 beds and other furniture so far and plan to continue coming back!
Wow!!! Such a quick, pleasant experience. I was approved right away for financing! Which is such a GREAT help, especially in times like this. I was able to get a queen bedroom set, mattress and box spring, and a set of couch and love seat and delivered THE VERY NEXT DAY!?!?! Very pleasant staff, great hospitality, and top quality furniture!!! Definitely would give 6 stars if I could! Lol
Excellent personalized service. Very knowledgeable. Not too much of a selection in the showroom but a bunch of catalogs to look through and order and great pricing!
Great service and quality furniture!
Good customer service nice furniture good prices clean place definitely recommend it
Joe was very helpful! Searched for the perfect sectional sofa for me and my kiddos! I was in and out quickly and he was able to get me a great deal and the perfect microfiber couch!! Very happy with the service since I drove all the way from Delray Beach after work and they are conveniently located OFF southern Blvd near Wellington.
Buyer beware! We bought a few pieces of furniture from here about a year ago after buying our house. At first we were happy with them. The couch still to this day has a weird smell to it and and everybody in my family gets sore throats when spending any extended period of time on it especially if you fall asleep on it. It also got worn out very quickly and is not comfortable at all, when i go to friends and relatives houses and sit on there couch i am reminded of how uncomfortable ours is and regret ever walking into this furniture place. I would not recommend buying anything from here especially if you have children.
Joey & Ricky were awesome, so helpful and very personable. They went out of their way to make sure that I was satisfied and especially for my picky wife. The prices are really reasonable and very good quality. I suggest you check them out,I promise you that you too will be a satisfied customer..just be patient and look thru the catalogs too.
Came back for a second time.They are awesome!!!Highly recommend them.Will continue to come back.Manny the driver is very courteous & easy to talk to.Joe is amazing he got us a great deal!!!!!I’m not big on writing reviews but they are definitely worth my time to do so.
The customer service was great and the selection and price absolutely amazing. And the financing options are super great specially during this times.Kudos to them
Whatever happened to you get what you pay for and customer service? boo barf blah! even when hurting these guys tried me. NEXT BYE-FALICIA
Great service and friendly staff. Had exactly what I was looking for. The prices are unbeatable. Will purchase from again. Highly recommend
Got a great deal on a king pillow top mattress. I highly recommend this South Florida Furniture Direct, on Southern Blvd in WPB. Next to the turnpike. Ask for Joe he will hook you up!
Very attentive sales person even though I had to wait outside because I didn’t had an appt due to all the craziness going on, but it was not a long wait. Very satisfied with my purchase and I got a nice discount as well, can’t wait for the bedroom set to arrive on Friday
Drove from Delray looking for a light grey sectional with a chase lounge. I went to South Florida Furniture and met Joe. He was so patient and showed me exactly what I was looking for. I also bought a TV stand that will match my light gray sofa, perfect. I am so happy to remodel my home with great colors and good quality furniture at a great price.
Drove from Boynton to get an Opal Pillow Top mattress for an irresistibly great deal. Customer service was great and will be referring to my family and friends. Thank you for the experience guys.
I got my formal dining set from South Florida Furniture direct 18 years ago. Now we found him again for more furnitures. His prices are the best. His service is superior. Thanks Joe.
Worst experience ever just now. You do not talk to people like that. And youre the manager? I understand youre passionate about your brand new mattresses, but as the customer, I should never feel like Im being yelled at. You were absolutely condescending when you could have simply explained why your products are better. Yelling? To get your point across? I would have been so much more receptive if you talked vs yelled at us. Ive never experienced this in my years of being the buyer or the seller. Your employee had us nearly SOLD! We were ready to pay for all 3 beds. We are in the business. We buy and furnish property. This isnt our first rodeo. In the world of business, thats what you do...negotiate. But you ruined it. For your store and this young man who helped us. Im appalled that you are the manager in charge of these young minds. Shame on you. I hope you made it on time to pick up your daughter.
Joe was amazing and very helpful with finding our new bed. Thankyou so much for all your help!
If your looking for a decent/good mattress at a good price, I would recommend this place. I feel I paid a good price, compared to other places I looked at.I was treated with respect, they loaded it in my truck and made sure it was secured. I was also offered a two week comfort exchange, if she didnt like it.
Everyone was very friendly and showed me all my options. I went to get a dresser and was more than happy with what I found and how I was treated.
I give this place 5 stars easily. Joe and the other staff members were very knowable and friendly. Every question I had was answered. I ordered new bedroom furniture (two nightstands, a dresser and a new bed). The day I placed my order, the nightstands and dresser were delivered to me (because they were in stock). I just received my bed today - only one week after ordering (my headboard was ordered custom). The furniture is high quality and in perfect condition. Thank you Joe and the team at South Florida Furniture Direct, I will be back in the future.
Drove all the way from Boynton beach area to check out a mattress set, the salesman Joe was nice and very help. I highly recommend anyone looking for mattresses or furniture to check them out and ask for Joe hell get you right, they even offer delivery for a small fee.
Joe was excellent and his service was great. My fiancé and I bought the best mattress for a really great deal. Very happy and content. Thanks joe !
Had a great experience and got a great deal. Definitely would go back if we need anything else.
Drove all the way from lake park to buy a sectional and got a great deal will be coming back to get more stuff
I got a great deal on a mattress and box spring for my king size bed. Fast and professional service!
Ordered two Ashley nightstands. They were delivered today by two nice delivery men. Joe was easy to deal with and gave us the best price possible. Very satisfied and will continue to be a customer. Highly recommended for those that want to save money and have a nice experience buying furniture
Picked up a good sectional I bedroom drawer and a nice table for the living room all at a very very good price guys there were very friendly and professional and delivery options are available you dont need a billboard sign and a whole bunch of advertisement to find a good place to shop. If youre looking for good furniture at a great price, South Florida Furniture Direct is the place to be!
Got a great deal, I got a bunk bed with mattress they are really affordable. I highly recommend this place.
This business is extremely deceptive. Do not buy anything from them and do not use Cash. I purchased 2 GREY couches (floor models) but they delivered 2 white couches! I called to fix the issue and the sales rep said he had already left the company but the owners would help. (A guy once featured on American greed) Once I went in to fix the problem the owners basically said the couch I purchased was never in the showroom and said there was never a GREY couch in stock. I know every piece he said, so I said, why not review the security tapes, they replied it only goes back 6 days. Lies lies lies. Then it gets better, they said they have the couch I want in another warehouse but wanted another $1000 because they lost money on the original deal lies lies lies. They refused to help, blamed me and my wife and then said it was my fault. I offered to deliver all the wrong couches back to them just give me a refund, and he said Im trying to sell couches not take them back. They basically sold my GREY couch for more money after I left and then sent me the white couch and said I should have refused the delivery, I bet - so that I would be without any couches and they can point to their sign no refunds or exchanges that includes, if they bait and switch you they are protected by that sign. My advice, never buy anything from them just ask them why dont take refunds and exchanges and watch them back peddle on the reasons. There is a reason why everything is so cheap, its not because they are closing its because the sign protects them after the sale. Its a family owned business and there is NO loyalty to the customer, just their pockets, its simply, give them your money and DONT expect it back, even if they give you the wrong items. Dont believe me? Read the other reviews. 5-30-2018
“Buyer Beware” I purchased almost $10,000 worth of furniture from this place. Within 1 week of the furniture being delivered the king bed post wood snapped and broke jerking me off the bed. I contacted the company about it and was told I would receive a call back to have a repair company fix it. No phone call back. I contacted customer service and they have been giving me the run around now for almost 3 months that they can’t get a strait answer from the manufacture then finally told me I could go to the location and pick out a new piece. I go there they let me walk around pick and a new bed and then the owner Mr. Marcello said he would like to look further into the situation that he’ll get back to me. At this point I was sold a defective bed and these Italian mafioso guys aren’t running a legit business selling furniture that is not quality and they have the worst customer service I’ve ever dealt with in my life. I warn you do NOT buy this cheep furniture that will break on you because after they get your money they don’t care and will NOT make it right. Don’t make the mistake I did. There are a lot of other furniture company’s in the area with better prices and better quality. Stay away from these crooks!!!
Very friendly and helpful people. They worked with us and made us comfortable, gave us great discounts to be able to furnish our place. I would recommend this place to everyone! Thank you!
Great and friendly staff. Joe was very helpful in my purchase and loading my items! Would recommend!
Came from Wellington to South Florida Furniture Direct for a sofa and love seat. Joe was awesome and gave me a great deal!
100% Super happy with my new Sofa and love seat... I recommend South Florida Furniture... Very friendly.
We had a great experience wonderful help everyone was so nice we got a great deal definitely will come back ! Worth the drive from Boynton beach
Very flexible and knowledgeable, Joe was patient and very professional. I will be back to make another purchase in the future for sure.
Awesome prices and great customer service. Dont let the warehouse look deter you from giving them a chance!!
Great customer service thank you Ricky for your help amazing would recommend to anyone
Thank you Joe for your amazing service. You were very sweet and helpful today. My daughters so happy with her big girl bed. I would definitely recommend this company to anyone looking for good quality and prices.
Best price furniture my second time buy from them great service i recommend everybody to check them out.
Do not go to this place on Southern Blvd in West Palm beach. Find a better furniture place that have real furniture for you to look at in person and not through a magazine. All sales are final at this place so be careful on what furniture you pick out. They are snake charmers at this place their goals are to sell you a furniture so they will offer you “discounts” and “sale” prices to break you down and get you to buy something so just be aware and cautions on the furniture cause you could end up with a furniture that looks nothing like the one you pick out through the catalogs.
DO NOT GO TO THIS PLACE on southern Blvd, will never step foot inside of this disgusting place ever again, I’m better off getting rip off at those well known furniture store. I tried to shop local and support local business but for some reason local businesses always want to rip you off the most. Worst furniture store ever with no furniture actually at the store
With honesty this FAMILY OWNED BUISSNESS is very kind and goes over the edge to give a well suitable price where in other places they don’t you get to communicate -in my experience Caleb was a perfect help! I admit not all their furniture is at display, but they have great catalogues and demonstrations I had a an awesome experience and more than happy with my purchase!!
It was a great experience. Great customer service no pressure to buy anything. I ordered a day bed and it came fast. The prices you cant be beat and the quality on the same level as any big retail store. Dont spend more then you have for great furniture.
Our experience was phenomenal. We were referred to Joe by close friends and family and couldnt be happier with their customer service. We found everything we needed at the best prices. We will definitely be back.
Joe was so helpful and friendly. Awesome product knowledge and service.
I’ve been dealing with Joe for years now. The best pricing and customer service I’ve dealt with hands down. South Florida Furniture Direct i refer everyone i know to looking to buy furniture. Thank you guys and keep up the good work.
Joe & Larry are phenomenal! Very helpful and took their time with me. They definitely have the best prices in town!! I will come here anytime I need furniture. Thanks again guys!
They were very nice and got me the things I needed
I just moved to Miami from California but I couldnt afford to ship my bed out here so Ive been searching for a new one. I found an ad on Craigslist for South Florida Furniture Direct & decided to call & see what kind of deals they had. Joe answered the phone & was super helpful & nice so I ended up driving all the way up to West Palm Beach to meet him. I ended up buying two beds for my house for a great deal! Joe is the best so make sure you ask for him!!I HIGHLY recommend this place!!
We found this place online and used or GPS which took us to a place in boynton beach which was closed. We called the phone number and the manager sent us the right address. We were able to look around, they had a few couches and Joe gave us other options he had from magazines and pulled out options with all our needs. We ended up buying a couch and TV stand that he helped us pick out. Highly recommend. Friendly, helpful, and great prices!
Made a purchase there back in October 2019 Love the selections and great customer service thank you joe love my new sapphire mattress
Got a great deal on a furniture set. Highly recommended
Great price. I strongly recommend this place. They would work with you. If you really want to buy, you will come out with what you need at a reasonable price. Thanks Joe!
Great prices. Great customer service!
Great place, very friendly staff and they definitely work with you.
What AMAZING customer service! Joe and his staff were helpful and pleasant to deal with! We will refer everyone we know to shop there! Thank you, we love our table and the price!
Don’t be deceived by their good reviews on yahoo. Horrible place no real furniture at location just catalogs to pick out from. Items looks totally different in real life and not in a good way. Can’t return ALL SALES ARE FINALLY so BEWARE of what you decide to do.
I bought a bedroom set from them that is extremely poor quality and not at all what the description stated. Wrong color, wrong fabric, damaged, poor manufacturing. It is still not replaced after more than a month, and notifications at time of delivery.,I’ve gotten nothing but lip service. Oh, and I’m not confused, this is definitely the correct company. 😡🤬😡🤬
Family owned and operated, makes it seem like its a nice family owned company. Thats not the case at all. Its a bunch of people trained to screw you over with their finance deals that seem so good, however they add fees on top of fees on top of fees and its disgusting what they do to people. Not only behind the paperwork but even the way they treat you, they act like your below them, needless to say I will never even think about doing business with this company nor will anyone i know because I feel included to make sure noone goes through what I did with them
On Tuesday I called and inquired about the prices. The customer service call was great. I received dire tion via text and upon arriving today this was truly a wonderful experience. The people here are very nice
This place has the best prices out of anywhere I could find. The service is great, theyre nice people, and they even upgraded my bed quality free of charge. If you shop for a bed anywhere, I have to suggest going here.
Got a great deal on queen mattress set‼️
Great costumer service and unbeatable prices ! Highly recommend !
The TV stand I got form South Florida Furniture Direct I could not find anywhere else. I gave them my requirements and they promptly sent me some pictures of stands that would meet my requirements. The quality is fantastic and it looks great in my living room. The price was about half of what I would pay elsewhere too.
Great experience overall. Would definitely recommend .
Caleb is the man!! He hooked me and my wife up with a table and couch for our brand new home. I would definitely recommend this company and Caleb to anyone looking for furniture. Based off the REAL experience I had today, all the other comments/reviews are nonexistent.
This is a GREAT place to buy furniture. I experienced one defective item and they were very helpful and got me NEW items immediately. I saved money in my purchase and got SUPERIOR personalized service when a problem occurred.I would go back the next time I need furniture.
We came in with some low expectations after previously going into other stores and where astounded by the prices and quality of the items. We went looking for a sofa and left with a sectional !! Super excited ! Sergio was able to offer great help and was able to work with us!! I would totally recommend !!
I just purchased several rooms of furniture from Joe Quinn, Asst Mgr of SFFD. I was very impressed with his professionalism, knowledge and overall just being a nice guy. If you want great pricing and a huge selection, please go to this location and see Joe. I cant wait until my furniture is delivered, in a few weeks. Thank you FB Marketplace for helping me find this gem of a place, off of Southern Blvd/east of the turnpike.
Nice guys! Very friendly, excellent service. Worked with us on finding just the right piece for our home. Definitely coming back for future purchases!
Very good service and nice customer service and all brand new funatures
We bought all of our furniture for our new apartment here. Great prices for great products. Helpful Staff. Thanks to Joe, Steven & Sergio.
Awesome deals check them out and ask for joe
Please be careful with this place...(In my humble opinion I would not recommend)I had the worst experience ever while shopping at the southern boulevard location...
I had the pleasure of meeting Joe today. Very friendly, helpful, and explained in detail about the products and warranties. You can not beat the service or prices. I was very happy with my purchase and I will definitely be back in the future.
If your shopping for furniture visit Furniture Direct. They have excellent customer service, a variety of products and fast delivery times. My overall experience was great and I recommend their company for any and all your furniture needs.
Great prices. Joe was very personable and helpful. I would absolutely go back here for future purchases.
Great prices and customer service. They went the extra mile by loading my new furniture in the car at no charge as well. Awesome company!
Please be careful with this place...I would not recommendI had the worst experience ever while shopping at the palm beach lakes location...
They were very responsive, incredibly easy to deal with, and made pick up very easy. Great prices. Would recommend to any and all. Thanks Joe.
Good service prices are great!
Frankly, I do not understand the many 4 and 5 star reviews. My wife and I had been shopping for furniture and with hopes to view a broader range of items before purchasing we called South Florida Furniture and asked if they have leather sectionals, being told yes we have many. We drove the 28 miles to find a very small warehouse with cement floors and little furniture, mostly mattresses. We were greeted by a very nice guy, the same that we talked to on the phone. When asked if they have another spot where all the furniture and specifically sectionals are at he showed me his laptop and said they are all online. When I said I needed to see them in person, sit on them, see the construction he directed me to go to Ashley Furniture as that is the supplier they buy from. I had already been to Ashley and we looked up a couple pieces that I had already purchased and the cost was the same. The employee then said wow, well I can discount it some more...I appreciate that someone is trying to grow a business, keep overhead low but I felt very deceived by the website and being told they had all the items we were looking for which prompted the long drive. They should simply advertise We sell Ashley Furniture for less if you beat us down on price, but dont expect to see it, feel it or have any customer care after the sale.....Update:I just now see that a response has been posted by the owner. This proves my rating but will now be downgraded to 1 star. I was sitting next to me wife and heard the entire conversation. Never did she agree to come look through catalogs, we can do that online! I am disgusted by this response and more disgusted that my wife was called back the following morning and was begged to remove the poor rating as he said he was getting in trouble with the owner. As I was standing next to my wife during this, WE WERE ASKED TO REMOVE OUR POOR RATING! A very awkward p[hone call for us!! I was going to let this go as is but now the gloves are off and I will do all I can to make others aware to STAY CLEAR!!
Great place. Great people. Great customer service. Great prices. Just wonderful all around!
Super professional! Best prices anywhere! They even got me NO credit check financing On my new bedroom set and mattress. I WILL TELL ALL MY FRIENDS ABOUT SOUTH FLORIDA FURNITURE DIRECT!
My experience was fantastic! The prices were even better! My girlfriend and I shopped endlessly trying to find the right set for the right money before we came here. I couldnt be happier with my dealings with South Florida Furniture Direct. A good selection at the most competitive prices in the area by far. Thanks for the deal guys...
CONT REVIEW FROM DAWN CONRADSo back inside I went and just kept walking around the bed thinking what am i gonna do ? I was so upset and at this time I also realized that the headboard light was not working correctly. I seriously just sat down and cried. I know silly to cry over a bed but it was more than that to me. I contacted Joe that same night or early the next day and voiced my concerns. He told me all I needed was a boxspring (I was told at the warehouse I didnt need one) to fix the gaps and he would have the delivery guys bring one Friday at no charge, and that they would remove the cardboard boxes in the dumpster. Unfortunately he said that I would need a new light switch and he would submit a claim for it and follow up with the factory. Remember this was in Sept, I AM STILL WAITING TO HEAR ABOUT THE LIGHTSWITCH.Not once did he apologize, I work with the public and when something goes wrong, EVEN IF ITS NOT YOUR FAULT you apologize to the customer and do your best to make it right.When the delivery guys came back with the boxspring on Friday, they laughed about the dumpster being full.I have not been able to use the light on my headboard even once, I actually just unplugged it. I believe I was given the wrong size mattress, and I believe Joe received his money so who cares about anything else.If I could go back in time I would GLADLY pay twice the amount I paid and go somewhere else. Joe turned what should have been a happy, once in a lifetime opportunity into a nightmare that I am still very upset about. I am 52 years old, it took this long for me to be able to afford a new matching bedroom set. I dont see it happening again in my lifetime.
Extremely nice and helpful. Recievced a great price on a top of the line mattress. Definitely would recommend!!
Great customer service! Plenty of products to choose from!
Beware! I found this company looking to furnish my master bedroom. The warehouse was a mess with furniture displaced everywhere. They seemed to have good prices which lead me to believe it was just a busy company. I placed my original order on July 15th. which I specifically order solid wood furniture- which was made clear to the sales associate. I was promised to have the furniture delivered three weeks later. ONE MONTH LATER I called to find out my furniture was place on a extended back order and told I should come in to pick a different set because the one I originally chose was not available. I was out of town on business so my girlfriend went in to choose a different set. Three weeks later when I finally received the furniture, it was a particle board set- which was very flimsy and not what I wanted. When I called to complain about the quality I was told that it was an equal value set to my previous order (a complete wood set) and it was the highest quality particle board ashley furniture makes. ... When I finally knew that I was not receiving any kind of refund or exchange, I decided to put the set together. Thats when I realized I was sent the WRONG foot board for the bed. When I called once again to let them know, they told me the proper foot board would be ordered and here in a week.. when that foot board arrived at their warehouse, IT WAS THE WRONG COLOR. So I had to wait and additional week 1/2 for the correct foot board to arrive. .. FINALLY once the piece arrived, I was told to meet the sales associate somewhere so he could fit it into my compact car?? REALLY? When I asked if they would deliver it, I was told that it was not their problem and they are not going to pay the delivery fee. CUSTOMER SERVICE????? I was finally able to convince them to deliver my foot board during another delivery that just to happened to be in my area. .. 2 weeks LATE! South FL Furniture direct truly believed none of this was their problem and customer service was completely disregarded. Ordering from this company was one of the biggest mistakes I have made, and one of the dumbest investments. I highly suggest you do not deal with this company in any way, they do not care about their customers- all they want is your money in their pocket fast and easy.
One of the best shopping experiences I’ve ever had. I have recommended my family, and friends to South Florida Furniture Direct (#SFFD). Great quality furniture and unbelievable great prices. Save hundreds to thousands on designer brand furniture. Thank you again #SouthFloridaFurnitureDirect for your outstanding service and professionalism.
This place is a one stop shop very affordable
I just moved to south florida from California and was looking for furniture for my new house which has 4 bedroom . After looking and visited several companies i found south florida furniture direct and bought furniture thereAnd because the price and quality was awsome i returned and bought more .The delivery guys and set up was awsome .the guys were on time .the price is right and i would greatly recommend the company to anyone looking for quality furniture at a good price !Thanks guys great work!!!