If I could rate my first experience here any higher, I would. Mike was incredible, is such a cool dude and took care of my needs in a timely manner. Such a friendly guy. Did not screw me over and actually went out of his way to deflate and re-inflate nitrogen, at no cost! Highly informative, no hidden fees or miscommunication. Was very thorough. The crew that banged it out included Jamie. Definitely highly recommend the W. Springfield location. Their compressors actually work too!
We wanted to thank Dan in west Springfield for the guidance and help getting tires for my wife’s MDX. Plus the appointment was on time and went smoothly. Highly recommend seeing Dan for tires. He helped with tires for my daughter about 6 months ago as well and had the same experience.
Was there 4 weeks ago to have a slow leak tire repair. They said at the time they fixed a problem with the bead but did not remove the tire from the rim. They did the repair quickly and did not charge me. 4 weeks later I am back in Florida dealing with the same, but slower, air leak. I took my truck into the local Chevy dealer. They told me the repair was done by applying leak sealant to the tire. The tire is now unfixable because of this and needs to be replaced. If you take your vehicle here make sure you get documentation for any repairs, no matter how minor, so you have recourse.
Great service. I went to get a plug for a slow leak on my VW GTI. A week or two later I purchased (for a Mazda 3) a set of Michelin Pilot Sport All Season 4. They ordered them, they arrived in a day or two, made the appointment for the install, two installers got the job done in 20 mins or so. Friendly and helpful. Ill be back for some snows soon.
Great customer service! Ordered wrong tire size. Unable to preform alineenent do to old not function cracked equipment. Hire ups: your losing more money than what you could be making do to not buying new equipment your loss in the end.
I was so happy! They were able to get me in the day that worked for me. Price was reasonable. Great customer service!
Long story short, I was designated driver for my best friends bachelorette party-- big day, right? I went and got my car washed and oil changed early morning, thinking Id be all set. At my oil change, a large bubble was found on my front passenger tire. I called SO many places and NO one could help me short notice. By the grace of luck and God I called here, they said come on down and got me outta there in 20 minutes and made our night HAPPEN! For that, I cant repay them enough.After my experience finding these guys on such short notice and being taken care of, I will never go anywhere else. Pricing is fair, their staff is knowledgeable and overall just wonderful men. 20/10 recommend.Thank you!
Messed my rim up pretty bad on a curb and i barely was able to roll up to this place they were able to fit me right in and helped me out huge saving me money on a new rim. Love this place!
Great service good employees very knowledgeable and courteous, great high end tires. Smaller friendlier.
Excellent service and the fact that new tires were acquired and installed in the height of the hurricane today says so much about the kind of work they do. An excellent experience and a new customer for life for sure!
Good price and great service!!
Shout OUT!!! To Mike G!!! My boyfriend got a flat tire and this place in West Springfield is his go to, so the store was already closed, Sunday! Hello? And Mike G was still in his car about to take and he got out of his car and out of his way! Opened the store and continued to change my boyfriend’s tire after the store was closed! This place is the best, they WILL take care of you and they Don play games, honest people and amazing business flow! Mike G, thank youuuuuu so much, blessings!!!!
Friendly and knowledgeable technicians. They were able to quickly diagnose the problem and explain potential solutions.
Great people Great service Do I need to say more. Try them yourself and save some cash
Great people easy service, Ill advise you to call ahead and inquire into theyre availability as they are busy at times.
Stood in line for 20 minutes just to get kicked out and have a lady taken instead of me and their excuse was they were too busy. Worst experience Ive had. Deals are good but customer service is one of the worst Ive ever gotten from a business.
Great customer service and super resourceful, in and out of my appointment!
Thanks guys fast service fair price
Came in on short notice on a sunday thinking I needed a new tire. I had a flat and I though the leak in the tire was coming from the outside partway into the tread. It actually wasnt and the tire was able to be patched. Walked in thinking I was going to pay 130 when I only needed to pay 20. Firestone was going to charge me 180 for the tire alone.
They were able to help me on a Sunday morning. In and out in less then a hour. Quick, efficient service.THANK YOU.
Cant beat the customer service and the price
Fantastic service by an awesome crew. Very professional, honest, and up front
Good customer service, kindness, wonderful job done.
Had a flat tire patched here and when I got my vehicle back the tire they patched was EXTREMELY over inflated, the pressure did not even come close to matching a single other tire on my car so they obviously did not check their work and to top it off they must have lost the valve cap and replaced it with one that doesn’t even remotely match and does not thread all the way down as the rest do. I am giving two stars because thankfully they did not charge for the fix but I would have rather spent the $5 on a patch kit and done it myself for the peace of mind if I had the time.
Great costumer service...
This place is awesome. They offer cheap alignments and have an extremely friendly staff.
Great customer service.
The employees are great! Very knowledgeable and hard working. They were able to get my vehicle fixed and back on the road in no time.
They changed my tire at a reasonable rate in literally 20 minutes. Other places have taken 2 hours
Very helpful and great work
Lyle and the rest of the team did a great job. I had 4 new tires and my girlfriend also. Lyle went over all the choices for both vehicles. No pressure! Both vehicles done Saturday morning in a very timely manner. They get my recommendation.
Great group of guys, friendly and attentative
Ive been to tire warehouse before with a great experience. So I went back hoping for the best. Well they didnt disappoint. Some places are good this time and horrible the next time. Well you guys are 2 for 2 for GREAT serviceand prices. Keep up the good work. Its nice to be able to refer people and know they will be taken care of.
Amazing service, very nice employees, if youre having tire issues i 100% fully recommend coming here.
Outstanding job....quick tire rotation I bought there. They been taking care of my tires for years.Best prices in the area. They even post their competitors phone numbers because they are not worried.Highly recommend.
I just had the best experience at Tire Warehouse and I wanted to share my experience. I needed 4 run flat tires since I had a nail in one unexpectedly. I hadnt budgeted for needing 4 new tires and I called around and received some astronomical prices. I called Tire Warehouse and was given a price hundreds of dollars less than everywhere else. I was so happy! I, also, received the best service! Justin really took care if me with in and out service! He wrapped up a tire I wanted to save in case I got another nail so I dont have to buy 4 new tires again. Tire Warehouse will definitely receive my patronage in the future!
Top shelf service from Dan and the crew today! Very solid pros; took the time to deal with my fleet manager and replaced all four tires within 45 minutes. I highly recommend this company location for all tire needs
First let me say to you that Tire Warehouse the actual company as a whole is incredible.Tire Warehouse is my goto place and always has been since 1997. This is my first time at a new location. I am getting an alignment done. I called to make an appointment and I was running late. Ian the manager was super nice and I 2as in and out in less than 20 min. I highly recommend this place. They will always work with your budget. I just changed my review from 5 stars to 3. The manager Ian went on vacation so when I came back to get my car re-alighned he was not here. The atmosphere was night and day difference. I have been here for 30 min and Ive only seen one customer. Then someone pulled in and they helped them before me. I dont feel like a valued customer at all and that is very important to me. This is an update to my review, I had a second alignment done and it still is not aligned correctly I believe that if there was anything wrong with my car the technician should have noticed it and told me. Instead of going back to third time I decided to call the main office customer service line and their customer service voice nothing less than excellent. He informed me that if they couldnt do it on the 2nd try then most likely they cant do it on the third try. So my money is being refunded and I will bring it to another place to get it checked out but I want to tell whoever reads this review that tire warehouse is a great place the prices are great and I highly recommend going to any of their locations.
Dan was great.Service was fantastic. Went above and beyond.Will definitely be back for my other vehicles
I have been doing business with tire warehouse since they opened in west Springfield they are always excellent to deal with highly recommend them
The best tire place i’ve ever been to! The manager is professional and always willing to lend a hand. His workers are very polite and courteous. The whole team has excellent knowledge about their job! The manager, Nick, helped me get a GREAT deal on tires and even has helped me with issues on my car whether it was him just looking at it or referring me to a mechanic. They never let me down! Thank you Tire Warehouse!!!
Fair pricing, ready exactly at the time of my appointment and got me in and out in a timely fashion. Highly recommend.
A very long day that Tire Warehouse made right. I had a nail in my tire that I thought I could plug myself, but the nail was at an angle, so I knew I needed a patch. I thought with this much info, I thought I would be helping out service centers that I normal take my car to and tire dealers out, it didnt matter. I went to several places and called several more. None would take me in nor even check out the tire. My last last stop was my last stop of the day/week. Whether it was going to be fixed or not I was spent. So Tire Warehouse was my choice, it turned out to be the right choice. I was expecting a sorry sir, instead, I got well get you in. I should have went to Tire Warehouse in the beginning. Lyle and Bo save the day and month for me as well cause I will be on the road for the next several months. Next time I wont hesitate, I will be heading straight to Tire Warehouse.
Probably the best experience I’ve had in any service location. Staff very professional and very proactive to make the customer experience far beyond world class. Service was fast and prices were just right! Thanks!
Excellent and quick service. Staff was friendly and professional, got a bad tire replaced in less than 30 minutes. I was also able to watch them take the wheel off the car and do some of the work. Overall a very pleasant experience.
From now on tire warehouse will be my first and only choice for all my vehicles. Ive had a constantly leaking tire for weeks and have taken it to town fair three times and they werent able to find anything. I got sick of it yesterday afternoon and googled tire shops in West side and tire warehouse popped up. By this time it was almost 530, I called and they said come right in, when I get there they had the tire off, diagnosed and fixed within 15 minutes. Woke up this morning and the tire was still holding air even after sitting in the cold. By far the staff there is the friendliest and most helpful Ive met when having any service done on my vehicles. They worked me up a quote as well for a new set of tires, Best prices around, Ill be back next week on payday to have them installed.
Great service in a timely manner. Nick got me right in and out in half an hour with four new tires mounted and balanced. He went above and beyond and cleared the tire pressure monitor in the process so thanks to you guys.
The best
Impeccable service from the phone call to the end. Nick provided a great impression when we called and in person. We got in quickly on a Saturday, without an appointment. An overall great experience! Thank you Nick and the Tire Warehouse Team!
Nick was friendly an helpful went out of his way to get me a 4th tire from another location cause they only had 3 of the ones I wanted. The two guys in the back were just as friendly and professional. They got the job done in a timely manner working together, great job guys
I learned of this tire store from a friend,so I decided to try them. Im glad I did. Service was great and the tire price was awesome. I did my research online for the prices. Ian Merrick and Rick are the best. Ive recommended them to other friends and Ill be back when I need tires again
This company is amazing and they have very excellent workers/service! Tanyel helped me out very efficiently and he was very helpful. He filled me in with every piece of information I needed to know about my tires and when I should rotate them. You will definitely see me coming back to this tire warehouse!!!
Joe and Teybel (I hope I got that name correct) are awesome! Ive been buying tires here for at least 10 years now. I have always experienced excellent customer service, good tires at a fair price. What more can you ask from a tire shop? The weekend hours are greatly appreciated! I love that on-site alignment is done. I remember back in the day when they didnt do them. So when alignment service was added that was particularly helpful. I just got home from buying 4 tires and getting an alignment for my sons car. They are busy today, as usual. But these folks do their best to expertly take care of their customers.
No used tires; but that can change. Ive an 06 Jeep, fifth wheel tire is new, Ill bring the extra rim. Estimated...., Well talk soon
Very impressed with the staff. Very efficient and helpful. I went with two kids and they got me in and out very quickly
I had to call Tire Warehouse because I had hit a pot hole and needed a new rim, I talked with Nick and he had what I needed in stock, Great Guy!! Brought the car in today and was in and out in about 20 mins. The service was absolutely fantastic and couldnt have asked for a better group of guys. Thumbs up for this place!!!!
I was having a bad day and ended up getting a nail in my tire on top of it and I came here to get it patched. The team here gave exceptional customer service and went above and beyond. I will be coming back for all my tire needs from now on
Great service. Was in and out in no time. Big thank you to Nick he was super helpful and friendly. Will defiantly recommend.
I went to tire warehouse last summer. I was helped by an associate named Ian. He was over the top helpful and courteuos. His prices and tire comparisons were helpful. He was right on with time estimates for my new tires, as everyone is in a tight schedule! I’ve recommended this business to many friends my family. Those who have taken me up on it have thanked me for reference. I won’t even look for tires anywhere else. Thanks tire warehouse!
I would definitely recommend Tire Warehouse for fast and friendly service. They took care of me the second I walked in and were very polite. Especially Joe, the Assistant Manager. He took time and explained to me what I exactly needed done. Two thumbs up 👍🏻
The prices on tires was less expensive than the previous place we looked into, the tires and an appointment were available the same day and the service was quick. They booked up quickly and the front desk seemed to be swamped with calls and walk-ins. They were professional and able to make appointments for other customers within the next two days. I think the installation/labor and fees were a little more expensive which made the overall price higher than I would’ve liked.
Great, fast service as usual. No appointment but still took my car quickly and rotated tires in less than 30 minutes. Reasonable pricing plus combo specials available online.
Service is good and friendly people
Professional, reasonably priced and great customer service. Dont hesitate to take your car here. Nick went above and beyond my small repair need and I will most definitely be back.
I needed all new tires for my AWD vehicle and I got a great deal at Tire Warehouse. Ian took care of me and made sure the whole process ran super smooth for me, which I really appreciated. Great customer service and great price - thats a deal thats hard to beat! Two thumbs up.
Definitely recommend going to this place for tire service they are open till 6 on Sundays which is awesome
I had the absolute best experience at Tire Warehouse in West Springfield. Ian and all the staff made me feel at ease about getting the right tires for me. I would strongly recommend them to anyone!
Nick and the other two guys were very professional. I picked up a nail in my tire when I was in Springfield for my sons AAU tournament. I called the tire warehouse and Nick got me in immediately, which was a huge relief because it was just before closing time on a Saturday nightand I was traveling with my family from New York. When I arrived with a donut tire on, these three guys had me pull my car in and proceeded to fix my damaged tire and replaced the donut with the repaired tire. They were so fast that I was able to get back to my sons basketball game and watch most of the game. I really appreciate the friendly service. I highly recommend these guys at the Tire Warehouse. Thank you very much guys! I really appreciate what you guys did for me. Joe Hogan
I would recommend these guys over any other tire shop! Got my tires for a steel! Alexander Vasquez was my technician, and he’s one of the best there! They are all super polite and definitely know how to treat their customers!!!
Terrific help from staff! Had a huge screw in my tire, they repaired it and took care of the problem super quick. Great place to get your tires & service done!!!
Great customer service, great time frame
Always great service very nice stuff as well especially Lyle Justin and Dan!
Not knowing anything about tires in general...I now know everything I need to replace my old tires. I went into tire warehouse and Joe explained in detail what tires I should get and why. He was very knowledgeable and answered all my questions with courtesy and I felt I could trust what he was telling me. I will definitely go back whenever I need advice or new tires. I have had bad experiences elsewhere and will tell my friends and family to go there!! Thanks Joe
Great friendly service and great prices! I had a problem with my bank and they still helped me get a full set of tires :) thank you guys so much ❤️
Have gone there many times. Very courteous and professional. Did a tire change over, took snows off. Done within 45 minutes.
Want to send a big thank you to Nick and his team for taking good care of my wife on our purchase of new tires for her car at a great price and having her in and out so quickly. We will definitely be recommending you guys to our friends and family.........
Great prices, quick service, quality product
This place was absolutely awesome. I had an unfortunate incident where I was traveling from out of town for business and I hit a pothole that absolutely destroyed my tire. I had to call roadside assistance to tow my car. I called up tire warehouse and let them know of my situation as I needed to get to a meeting. As soon as my car got there the guys snapped into action and got 2 tired replaced in like 20 minutes. They had me back on the road in no time. Huge thanks to those guys, especially Nick who took my call and made sure that I was in and out quickly!
I use to be a very loyal customer. Having bought 5-6 sets of tires from them. Last few times I went in the customer service was garbage. Me and another guy were waiting in line when someone walked in from across the street and the guy working on the counter ops to help him first instead of me and the customer who had yet to be acknowledged.Tl;dr I would rather pay a few bucks more somewhere else and get 10 times better customer service or any customer service at that
Friendly crew, honest prices, not pushy, and in and out in less than an hour with appointment. Top class.
Love This Spot. They took care of me. I was a Last Minute customer came in 10 minutes before they closed for a tire change. Nick is a Life saver. 👍
I brought my girlfriends dads car here a few weeks ago. The kid that changed my tire i could tell was new because he was very timid and waiting on instruction from the other employee. Well, he clearly forgot to torque the lugs because a couple days ago the wheel not only came off, but sheared all the threaded parts off.
Very helpful staff. Couldnt fix my flat, dont sell 2nd hand tires so had to buy new...very difficult causeOf fixed income. Very very kind, patiently helped me.
Went yesterday to get a set of tires I had ordered of Goodyear’s website mounted. Went and they didn’t find them at first after looking at their inventory multiple times. They called another local shop to see if maybe Goodyear had accidentally shipped them there (mind you it’s been about 2-3 weeks since I placed the order) and they didn’t have them. Called Goodyear at the shop and long story short Goodyear messed up the order. They called the shop multiple times and gave the name of someone who doesn’t even work at the shop as the supposed person who signed the order when they had gotten “delivered”. The two guys who were at the shop at the time Dan and another guy whose name I unfortunately did not get were kind enough to mount the two they had in their stock onto the car and send me on my way. Never buying tires from the Goodyear site ever again. Didn’t get frustrated with the two gentleman there because I know it wasn’t their fault. Would definitely recommend this place to anyone looking to get any sort of tire work done.
Ive gotten quite a few tires here. Always in and out and decent prices.
Very well and quick service and the price was right and respectful
Fast, Professional and competitively priced. Was in a jam and felt like the manager was quick, honest and thorough. Will definitely be back.
Very good profetional next time i goin bring my car that place
Awsomr service great prices
The guys were very helpful and friendly, and my tires were done within an hour! I will definitely return should I need future services!
These guys are awesome. Reliable service with no bull .
Friendly staff and great prices. Will do repeat business in the future. Thanks
The best
Employees are nice and always try to find you the best deal. Would definitely recommend this isnt a tire place that tries to rip you off.
The guys are awesome!!!!! Hooked me up with some really nice michellins..... Very prompt and courteous. Will be back for sure
They replaced two tires and put the spare back under my pickup. I liked that added service.
Went to purchase 4. New tires, price was lowest around and perfectly with in my budget . The service I received was above and beyond my expectations.I was very happy with my visit. Definitely would recommend them to anyone who needs tires or tire service.
Excellent service. Very helpful and will go the extra mile for their clients. Thats the reason why the west Springfield branch has had my business for 20+ years
I find this place usually have the tires cheaper than the competition. Never had a problem with them.