No words can adequately express how much I am thankful for the service provided by IPM. Car broke down between VA and MA and I needed to find a place to service my car. IPM took the car in right away and providing top notch service. They even made some very good recommendations as well to ensure the car was running in top shape. I truly cherish their honesty/integrity/dedication to the customer. If you live near Westport check this place out. Maybe everyone in Westport already knows how great they are.
If you want quality, trustworthy and reasonable repair service, look no further. Dave is a talented mechanic that cares. Highly recommended!
Dave is great to work with. Quality service and great customer communications. Highly recommend
It is hard to find a good, dependable, honest mechanic. David has kept my aging BMW and Volvo running well over 100k miles. I highly recommend.
Knowledgeable, honest and excellent service. Dave has serviced my BMW, Volvo and other foreign cars over the years - great service and attention to detail at very fair rates. Highly recommended.
Yesterday the battery on my Subaru died at the Metro North Station. I walked over to the garage and asked Dave for help. Even though I am not a customer, Dave stopped what he was doing and jumped started my car. If I did not live so far away, I would DEFINITELY have him take care of both my cars.Thanks again
They kept me updated about the progress. The technicians and the manager are very helpful and polite and professional as well.
Excellent service. Has been in Westport for more than 20 years- maybe 30?. Highly professional, honest, responsive, and reasonable. I have used this shop numerous times, and feel very lucky to have access right here in Westport for my BMW repairs. Excellent resource for foreign car repair services. Highly recommend.
Honest. Fair. Reliable. Trustworthy. Consistent. Dependable. Everything you want in a service provider.
Dave is trustworthy and reliable.
I had a terrific experience with Dave at IPM. I had been smelling gasoline in the garage and brought my 2005 car to another repair shop that found nothing wrong. I was then referred to IPM by a friend. Dave not only found the leak in the gas tank, which he said was fairly obvious, but he was aware that the car manufacturer had extended the warranty because of a flaw in the gas tank that evidently had caused similar problems for others. I had no idea about the warranty extension and would never have imagined that a 2005 car would be covered for anything. Instead of repairing the car himself and charging me a lot of money, Dave urged me to drop everything and immediately make an appointment with the manufacturers service department because the extension would be expiring soon. Dave was right about the extended warranty, and the tank was replaced by the manufacturer for no charge. Probably saved me thousands of dollars. The fact that Dave was willing to give me the right advice, even though it worked against his own financial interest, says a lot about his honesty and ethics. I went by his shop today to say thanks. Unlike most vendors, he didnt even ask me to write a review, but here it is because hes certainly earned it.
Great owner, Excellent mechanics! I have only trusted these guys with my cars over the years. They pay attention to detail, yet they will never make unnecessary repairs. I once had a breakdown that was fuse related. Other repair shops might have had a field day fixing my car and charging me an arm and a leg for it, but Dave and the mechanics at IPM troubleshot the issue, figured the problem out, and didnt charge me a dime! They have serviced every Volvo Ive ever owned since the late 80s and Ive never been disappointed. It used to be an independent Volvo only place, but now all makes and models are repaired and serviced here. I highly recommend this shop!
Excellent service, honest advice and prices. Been using IPM for over 10 years for three cars.
Great service, good prices
Honest and kind