Lines long but employees courteous. Wide selection of merchandise, and for those items not on site, short turn-around time on orders requested to the store. New and used merchandise for various platforms (PC, PS4, Nintendo, etc), and even vintage consoles on sale. This stores entrance is easy to miss in the shopping center. There were two game systems on display, and customers can play demo games.
The person at the cash register lied to me directly to my face. She explained how I was going to get my things delivered two days after ordering them. I specifically asked how long due to the fact that I am going away a couple days after. Now after ordering at the store from Thai said lier my package had said that it will arrive after I would have already left. I ordered my things on the 13 of august and the lady said that it was gonna be delivered 2 days after I have ordered. But now I am getting emails saying its gonna be here on the 21 of august. Nice shipping game stop. You are actually worse then all shipping companies when it comes to package delivery and dont tell your employees that its 2 day delivery when its actually 8 or 9 day delivery. Thanks :(.
Not bad. Woman working the register was relatively quick. But god damn did that store smell like mold. The owner needs to do something about that ASAP
The employee who helped me was extremely nice and helpful. However, the store is extremely musty. It smells like mold and I am now sick after being in the store for about 15 minutes. I had to call out of work because I am physically ill from being in there. I feel bad for the employees.
Very attentive to customers as well as friendly. I recommend this particular store to everyone.
GameStop is a fun store. They have affordable prices (On most items) and employees really into it.
Employees are great! Store is musty
Store associate was very pleasant and passionate about gaming. He was a wealth of information.
So informative and helpful about any products that they have. Staff is amazing
I went to buy my grandson a game and a live Xbox card Johnathan was very helpful since i know nothing about these games the one in White plains
5 Stars! Love the service!
Best gamestop around ! knowledgeable staff got my Funko Pops and games quickly and safely. Trelane is the go to guy !
Took me 30 min to get here and there was a sign at the door “out to lunch be back 4:30” that’s unacceptable
Worst gamestop ever. Save yourself a headache and go to a different location. They have messed up multiple pre-orders of mine. I will be using a different location now on. I can see this location closing down one day due to their management and service.
Best stop for all video games and gaining equipment.
Wouldn’t do a trade in due to a line. Proceeded to wait an hour as I am understanding. Then rudely told no trade ins and not to bother them. Awful customer service, especially from the manager Mike. He was exceptionally disrespectful in tone and word choice.
Great selection of games for home console.. Friendly and helpful staff. Also convenient location with free parking and restaurants close by.
Very good place to shop for games would recommend you to shop at this place also it’s very peaceful to look at what you want
Store manager mike is on a power trip zero customer service from this guy. Had me call customer service to so i could return a broken controller under warranty. Customer service told me he was wrong and i did not need my receipt to do so he refused to speak with customer service or take my warranty. Huge power trip very very strange that he just refused to help me even after he was proven wrong.
Good gamestop. They try to help a bit too much. Good selection of used games.
I like the game store because for small area they Cherry just about any video type games all the high-tech stuff in your plugs high-tech ear plugs and anything else you need for your computer work for your laptop but whatever Im just learning about it my grandchildren have been teaching me to see have to keep up with the times and all that good stuff I really like this place good games
About 15 years now Ive been going through the same same-store and today I met the most wonderful knowledgeable young lady. That she should be the CEO a GameStop
Horrible the workers try to make u feel bad just for entering. Do not go!!!
Very good customer service make sure when you go there you see the little short guy named mike. Hes very smart when it comes to video games its like he does nothing except play them all the time would deff come again only to chat with this nice person thanks again MMTCC
Store Rep. Jonathan, was very professional, polite and knowledgeable with the items within Gamestop. I told him, Id give him a FIVE STAR (5) ***** Keep up the good work Jonathan.
Very friendly staff. Came here looking for a trade after going to the Yonkers one and was glad I came here. Great job and keep up the good work! I’ll
These guys know what theyre doing in the video game industry I hope that this store and employees stick around for a long time thanks guys. From first snowfall.... battlefield 5 forever.
Why this people make you feel like you dont know s$!# about video games ?...
Worst retail experience of my life. Go elsewhere.
Very friendly atmosphere for kids. Place was awesome,
Terrible customer service. Clerk ignored the fact that there was a huge line, didnt bother to open another register
Staff was friendly and knowledgeable
Helpful, polite service. Most new games for all systems, small amt of used games avail too
Good service
Friendly and knowledgeable staff
It’s GameStop don’t expect much. Pretty unknowledable on most things
2nd time Ive come here at 10am and the store is still closed. FYI - its 10:30am as Im writing this.
Good product, rude employee
Doesnt talk to all color customers the same or gender.
Itbis common knowledge that they rob you
Sold me a dud system. I should not need to waste my time and money to return here to pay for their stupid mistakes.
Friendly stsff, knowledgable, willing to help
The best store to go to for games! They even have the old games that are retired, and for a low price too!
Absoutely awful. They are rude and cocky. They arent helpful and like to think they are. Theyre honestly the worst Gamestop Ive been to. They dont make it a pleasant experience.UPDATE: (7/29/18) Hilarious story here.... I tried to sell THIS gamestop an Xbox One Headset, employer says Oh yeah we dont buy those and they dont sell well Though, on their website it clearly states they do. I also asked nicely for 2 cardboard boxes Funko uses to ship the POPs in... response was Oh no, we dont get those, they come in bubble wrap Heres the HUGE turnaround: I went to a DIFFERENT Gamestop, where I was treated with nothing but RESPECT. I SOLD my Xbox One Headset AND I got the cardboard boxes, considering they DO have them and they were NICE enough to give me 5 of them. I hope my story helps others and HOEPFULLY this Gamestop turns itself around for the BETTER. Treat your customers BETTER and dont LIE. Thanks.
Nice friendly people who know there business well
Staff is great and very knowledgeable
Great friendly staff!
My daughter loves it staff is really nice
The balding manager is a rude and impertinent human being. He’ll give you an attitude just for walking in and asking simple questions. The dude should be fired and launched into the sun.
Great friendly place and knowledgeable staff!!!
Great place to buy games
I love the place great
Horrible customer service turning into 2 bit toy shop
It had friendly staff and the help me with what I need
Staff is nice and attentive.
They dont really help customers out.
Nice staff know what you want
Quick service in and out
This place is ok.
We get all our games here
Good 👍
Costumer service is not good
They have everything games.
Love it
This is the only game stop i like
A playstation and games store
Sweet
Bundles
Ok
Polite, helpful
Friendly staff
ITS MAAM!!!!
🚀 🚀 🚀
Like other game stops, it is filled to the ground it looks less and less assorted but the attention is good, the boys do their job well and are always willing to help.
GME!
Im lovin it
Very bad in specific pesimas
Great place