This company was absolutely AMAZING. The day of my accident I called around and they made a great impression on me. The owner and staff were extremely thorough, great with communicating as they progressed on assessing the damages to my vehicle. The owner let me know I could counter offer for my vehicle if it was totalled, which saved me thousands of dollars literally. When I went to pick up my tags, he readily had them available, printed out a copy of the estimate so I could use that in my case, and even showed me how frame damage is assessed in the shop. This company and owner GO THE EXTRA MILE. Very impressed and satisfied! Thank you so much for your outstanding Customer Service!๐๐๐๐๐
I have never been more impressed with the quality of customer service Iโve received from any automotive service provider. After searching far and wide for any shop who could perform the repairs on my car only to be told that nobody could find the parts, the Winchester Collision Center came in to save the day saying they had pallets full of the elusive body panels. The repair was done quickly and every interaction with the staff / owners was very pleasant. They went above and beyond by allowing me to take my newly repaired car to the bank after I forgot my checkbook and my Uber drive had already left the parking lot. Then throwing in a free tumbler was just icing on the cake. If you worry that most shops youโve been to donโt offer a true community feeling, I strongly suggest you give these folks a call. Above and beyond quality of service!
Amazing shop! They strive for perfection! My vehicles have always been top notch work ! Highly recommended
I have a class B motorhome that had a dent in a side panel from someone hitting it with a rock. I called 10 different body shops in Winchester, Culpeper and the surrounding area and no one wanted to help. Even those who apparently โspecializeโ with RV body work. Well, I called Winchester Collision Center and the owner, Chad, couldnโt have been more helpful. Not only did his shop do an excellent job of repairing the damage, on time, they also negotiated with my insurance company and I didnโt pay one penny for the work! And they washed and detailed the RV. I canโt say enough good things about Chad and this shop!!!!
Winchester collision center did a wonderful job fixing our car. They handled everything with the insurance company as the car needed more repairs done than the initial estimate we received from Allstate. They kept us informed every step of the way from explaining the additional repairs to letting us know when the parts came in and they were starting the repair. We really appreciated all the communication and updates we received. They really went above and beyond with their service. Our car looks amazing. They really do take pride in their work, and it absolutely shows.
Best in winchester Virginia they were very professional and made it super easy on ous with them dealing with the insurance i just got my car back it looks amazing im very happy with the results I highly recommend winchester collision center
Winchester Collision Center went above & beyond to make sure my car was taken care of properly & not cheaply!Hands down the best customer service I have come across in a long time.The shop is very clean & welcoming.I would recommend this group to anyone looking for body/paint work.My car looks FANTASTIC!!!!Thanks guys!
Chad Taylor does great work very professional. Ive known him since high school hes really good at what he does I recommend him to a lot of people.
Man these guys were the best. Helped us out so much. Customer Service is peak here.
Winchester Collision Center has great customer service. They are very professional. I was always updated with what was going on with my vehicle and explained in detailed. If youre looking for someplace to have your vehicle worked on this is the place to take it to.
Drop your car off and it is taken of while you get on with your life. Great communication and always responds to any questions or concerns. Work is top notch and I couldnt be happier.
When going through one of lifeโs hiccups, these guys came to my rescue. Your hospitality was way beyond measure and I thank you truly for treating my stressful situation with care. If I could give 10 stars I would. Very clean and professional atmosphere. Thanks guys!