Dave makes it feel like a friend is taking care of you. From the minute I first stopped by to inquire I knew I had found the perfect place. Everything was explained to me so thoroughly. I’ve never had a car repair experience like it. Aces.
I found Bavarian through Dinan (a performance company for BMW) as one of their recommended installers. I called to have a tune installed on my car and whomever I spoke to on the phone was incredibly polite and worked around my schedule when I mentioned I couldn’t drop my car off. The day I came in to get my tune done, the man at the desk was chatting up another customer and they seemed to know each other. When my turn came up the same man took my information and then we talked about common issues my X5 would have, other cars, and the other car related subjects. I was relieved by this conversation and the one I overheard while waiting in line because it showed me that not only do they know their customer, but they’re car people too which means I know that my vehicle was in good hands. It was also a huge relief to see that they were just as friendly in person as they were over the phone, and that their existing customers seemed happy with them. The tune took about an hour to do and I sat comfortably in their waiting room. I was given a complimentary and VERY thorough report on my car. These guys are the equivalent of surgeons when it comes to all things BMW. I will definitely be returning for maintenance and repairs. Highly recommend.
I have been taking my 328i to them for the last few years and couldn’t be happier with the service from Dave, Andy and the entire team over there. Very honest and quick service on anything you need.
Ive been having my 2005 330xi serviced at Bavarian Performance BMW for over 10 years. I now live in Southern New Hampshire, and still find it worth the trip down to Winchester Massachusetts to have the Bavarian do all the work. Their staff is highly trained and professional. Ive found them to be not only super competent, but trustworthy and honest. They even talked me out of spending $1,000 for something I was convinced I needed, but they educated me that I was wasting my money. Where do you find that these days?
Very professional and excellent value. Work is always performed correct the first time and delivered when promised. Highly recommend to any BMW owner.
Excellent serviceI dropped off the car to the shop for diagnostic mid day on Monday. By the afternoon they had already called me to give me an estimate. Which is, according to my experience, a lot less than what I would pay at the dealer. So I thought they would keep the car for a few days, because there was quite a few things to do. But by mid day Wednesday, they called me to tell me that the car was ready. I was pleasantly surprised. Driving the car from the shop to my house, I could feel the difference.
Easy to work with and honest pricing. Went above and beyond to find me a different brand of tires previously, which exponentially increased my X5’s handling in the snow. Happy customer
Very profesional, great service …highly recommended.
I had a long career in customer service. At Bavarian Performance Group I had the good fortune to be on the receiving end of the high standards I held myself to. Andy and Dave were considerate, professional and fantastic to deal with. I highly recommend Bavarian Performance Group for keeping your BMW running great.Russell Keyes
Andy has installed performance parts in two of my cars and I couldn’t be happier with the results. Andy is a true professional and passionate about his work and honest.Highly recommend his shop.
Andy was very responsive, quoted me a price almost half of what the dealer wanted to charge, BPG scheduled the work the same week and it was ready the same day I dropped it off. Professional, polite and they know their stuff - I will use them again.
Best service.Professional.They keep you updated the entire time and take the time to send you pictures and detailed email reports.
Wonderful experience, Extremely professionals and by far the best customer service . I would highly recommend them without any hesitation. I feel you can trust them completely.
Great place! Pointed out obvious issues that others hadn’t.
Great knowledge of BMW product and thorough review. Timely on service and communication was great throughout. I suggest using them for BMW cars.
BPG is excellent BMW expert.They diagnosed and fixed the problem for my car with very reasonable price. Highly recommend!
Very professional team here and they all do great work. Always kept me informed on the service and worked quickly and efficiently.
Best independent BMW repair facility in New England. Hands down.
Great work as always by Andy and his team. Very accommodating and always willing to go the extra mile
Highly recommended. I took my 2013 BMW 335xi for retrofitting carplay and they did a great job - clean install, on-time and everything fully functional. They also helped me check for any mechinanical issues and replaced my worn out control arm bushings and now my car rides 10x better. Pricing is good/competitive for BMWs. Shout out to Dave for being responsive and welcoming.
One of the best decisions I’ve made. Very friendly, keeps in contact with you, and does excellent work. Will definitely be letting family and friends know.
A trusted business for Bmw service. It’s a pleasure to work with the team. Happy with the service from Dave and team!
They were very professional and offered free rides to and from the shop which made it very convenient for me. I highly recommend their shop and services!
Outstanding service from an otherwise unpretentious business! My BMW unfortunately developed serious suspension problems during a short visit to Boston. They were not only able to squeeze me into their busy schedule to look at my car, but they even had parts delivered the same day and got me on my way for my 4 hour trip back home! Andy appeared extremely knowledgeable, meticulous and informative. This place is so impressive that am thinking it is worth driving 4 hours every time I need service!
Professional from start to finish. I was treated with respect and all of my questions were answered. Thank you!
I would not go anywhere else but here for my BMW needs!
Check engine light on and in need of inspection sticker, hence diagnostics performed revealing mass airflow and valve covers needed replacement. Check engine light is now off, going for an inspection sticker after I drive it 100 miles to clear the code, fingers crossed!
The guys here are fantastic, extremely knowledgeable and fair. The prices are better than the dealership, and I trust this shop much more than a dealership without question.Oh, and they use liqui moly for oil changes! If you own a bmw, there is no better shop.
GREAT shop, professional, prompt. They did a great job and cant recommend their work enough.
Always friendly, fair and great service! The team does a great job and turns around all jobs quickly! Used this shop at least 5 times now!
I was dissatisfied with the quality of service I received at a local dealership, so I started looking for alternatives. I have been more than satisfied with the quality of service and professionalism offered by Dave and the other members of the Bavarian Performance Group team.The shop is well-equipped for standard maintenance as well as advanced telematics retrofits from BimmerTech and performance upgrades from Dinan.The shop does extremely thorough work, finding (and meticulously documenting) issues that other dealers should have called out.If youre looking for a good BMW mechanic in the greater Boston area, look no further! I wont be taking my cars anywhere else.
Always get a fair price and quick service. The staff is very friendly and easy to deal with, the owner is always willing to fit me in even when it seems like he doesn’t have the time.
You know how youre hoping to read that one review and hope it nails all your worries and needs..dude listen, for your BMW go here. These guys didnt know me from gum off the sidewalk and treated me like FAMILY....and sad to say in these times but I think theyre worthy of the recognition...Im a BLACK man. The shop Manager Dave is as professional as youd want your mechanic. Will get my business so long as Im in the northeast.Technicians are serious worker-bees, these gentlemen truly KNOW what theyre doing-E90 M3 Sedan 2008 Pre LCI
I had been using the same mechanic for two decades and recently I needed to add a backup camera to my X3. Bimmertech gave me a few choices of mechanics, after reading the hundreds of reviews I chose Bavarian. From my first call to my pickup date David was very professional and his team delivered more than I asked for by finding two additional issues my current mechanic didn’t find after spending $$$ with him recently.David provided a quote and timelines for installing the Bimmertech solution, fixing the found issues that have to do with safety and fixing one of the items my previous mechanic actually caused.David is the most professional non OEM dealer I have ever experienced, Professional, On time, On Budget, Integrity, Honesty is hard to come by in the mechanics world. Bavarian will be servicing my BMW till I decide to get a new car.
Recommended to me by fantastic BMW shops in both Austin TX, and Berkeley CA - these guys live up to their reputation. Very happy with their quality work, reasonable pricing, and lots of insights to see deeper into what’s going on with my vehicle.A brilliant team taking pride in what they do!
Always excellent service and trusted advice. Cannot recommend them enough to everyone!
Amazing service. Gary and the guys did a fantastic job as usual.
Fast professional dont overcharge friendly and will give you your options
Very knowledgeable staff, quick turn around. Bring your car/truck in for an oil change all the way to major mechanical issues!
Great, fast service, great prices. Friendly employees, they will fix anything you want done and will not push other repairs on you, they will bring them to your attention as a suggestion. They keep you updated on your repairs. If you have a BMW that needs to be repaired bring it to them.
Very good service and people. Highly recommended business!!
I was referred there by two of my neighbors. The people there are pleasant and helpful and in their dealings with me I have found it to be honest and reasonably priced.
Service was quick, and prices were reasonable. I will do business with Bavarian Performance Group again!
Once again, the guys at BPG are just awesome to do business with! I just wish I could give them 6 stars - they earn it. The care, knowledge and professionalism that they bring to every engagement is a mark of distinction and I know Im in good hands. They are straight up good guys with solid advice and courteous service and always a pleasure to deal with. I cant recommend this business more highly - theyre simply the best.
If you care about your car then I highly recommend this shop for all your BMW needs! These guys are extremely kind, honest & professional. Theyve serviced my 535i F10 a number of times and I couldnt be more pleased with their work. When i need service it is always a pleasure coming back here. Five Star shop in my book!!! Thank you.
Came in for a backup camera retrofit on my BMW 320i. They were professional and super helpful. I reported a small issue with my backup camera, and within 24hrs, Andy (owner) got back to me with a solution. They do good work and they make sure you are satisfied even AFTER you leave their shop... you cant say that about everybody.
The guys at Bavarian Performance Group are very knowledgeable and always honest in their assessments. Their prices are very fair and its always very high quality of work. It is the only place I will take my BMW.
Really great pricing and received same day service. You can tell they’re knowledgeable when it comes to BMW’s. Will be servicing my car here going forward.
Dave and everyone at BPG are courteous and professional. Dave has helped me on many occasions, repairing my Z4 in record time. Love having a local business to rely on for excellent work and service!
Did Oil change and brake fluid flush here. Works were done professionally; communications were solid; courtesy undercarriage inspection were thorough; and price were reasonable.
Great service!! Always very professional and honest. Best place to have your BMW service.
First visit and certainly not the last. Had the Dinan Stage 3 flashed on my 2014 335i X-Drive. A very honest, professional, and knowledgeable staff. I really appreciate their enthusiasm towards all BMW. Happy to have found this team!
I was looking for a good BMW mechanic around my area. Based on previous reviews from customers I choose BPG...Great choice! They perform brake fluid flush and install Jack Pads that my car was missing. Dave was great answering my questions (first BMW) and concerns. I would definitely recommend this shop to any BMW customer.
Tried BPG for the first time and was not impressed. I brought the car in to have the door locking mechanism fixed and received a quote for repairing the lock and the rear brakes. Interestingly, the rear brakes were replaced less than a year and 10k miles ago by the dealer. And, the car was dealer maintained in June and rear brakes were checked and stated as fine. Two months after dealer says rear brakes are fine, BPG says the rear brakes need replacing at a price higher than the dealer charged last November. Looks like for now, I’m sticking with the dealer for maintaining my 3 series.
These guys have amazing customer service and they are enjoyable to talk to. They have comprehensive knowledge and I have complete faith in them to take care of my car. Ill be back fellas!
I always get excellent service for my 328 here. Andy and Dave are great to work with and I trust them which I feel is so important!
When I finally acquired a BMW my mechanic told me he lacked the experience to work on it. I located Bavarian Performance Group near my work and have been very happy with my experience since. They have performed major work (head gasket/head rebuild) and normal maintenance flawlessly. They keep in constant communication, stick to the estimate, and have continuously exceeded my expectations. They certainly have a high level of experience and only use the best approved parts.
Shopped around available DINAN specialists in my area before committing to an upgrade for my car. Andy and the folks at Bavarian were by far the most helpful and upfront, even without me committing to get the work done there. Once there, they took the time to answer all of my questions regarding my vehicle, even explaining to me why I shouldnt do certain things to the car. Easily could have had me come in to do these things and get my money, but paradoxically have earned my future business, and that of my fellow enthusiasts, by providing me with courteous, honest advice.
BPG services my daughter’s X3 diesel and my X1. These folks really know BMW’s and are not only technically great, they also take the time to fully explain any work that needs to be done and have an overall terrific customer service approach. I would certainly recommend BPG as honest, reliable and just great folks to deal with.
Dave and the mechanic there are incredibly nice and very knowledgeable and if I ever have any issues with my car I’m only going there!
Very bad experience, did work on my bmw, car came back running worse and with a $3,000 bill.
I cant say enough about the knowledge and professionalism of Andy without his vast experience I would have had to bring the car to the junkyard. My 325 would die while going down the highway (very scary). Andy was able to figure out the catalytic converters were clogged. And worked with me to come up the most economical repair. I have my car back now and it runs better than it has in years. Thank you BPG.
I decided to try Bavarian Performance Group after a couple of less than satisfactory trips to the dealer. Im very happy with the timeliness and the customer service, not to mention the value. I will be back to BPG for my next service.
As always the service has been beyond expectations. If you own a BMW this is the only option for servicing your car with the piece of mind that youre getting a great value.
I always take my 2006 X5 here for service. They know the car and do a great job keeping it running.
28 Reviews, all 5 stars. That should say enough. These guys are the best. Ive service my E34 M5 and E82 128i with these guys, and they always come through for me and go the extra mile. I had them recently replace the valve cover, VC gasket, and oil filter housing gasket on my 1 series. While doing the work, they noticed I had a reverse light out. They could have easily ignored it as it wasnt part of the scope of work, but instead they let me know it was out and replaced the bulb while only charging me for the part. These guys genuinely care about the BMWs that they service, thats why theyre the best.
I dont usually get work done at a shop but lack of time and the complexity of the work I needed done it made sense to have someone do the work for me. From recieving the more than reasonable quote to getting the work completed was fast. I did have a small problem with the car after picking it up and the way Dave handled it was above and beyond expectations. I will use them for future work. Based on my first experience I recommend these guys if your bimmer needs some love.
Quality people and service! Thorough job, expect nothing but the best.
Bavarian Performance Group is the only place I take my BMW to be serviced. The team provides great customer and auto service and will not pressure you into getting something fixed if it is not critical or required. If you have a BMW that needs to be serviced you should give Bavarian Performance Group a try.
Good, knowledgeable people, fast service of the highest caliber.
Best place to bring your BMW for a service. Great reputation for quality work.
I brought in my 650 because I had been hearing a grinding noise in the brakes and suspected that I needed new pads. Of course, the day after I made the appt, the noise stopped, but I still brought the car in. Dave was great, the place is amazingly clean and his dog is darn cute. They arranged a low cost rental for me and I was off. A couple hours later, Dave calls and tells me the pads have plenty of meat on them and they inspected everything and it all looks fine.. Something probably got stuck under one of the pads and finally got free. So I get there to pick up my car, and there was no charge, except for the rental, which is totally fair as its from Hertz anyway.I was really impressed with their honesty. I was totally prepared to drop several hundred bucks that I obviously didnt need. Im not sure if other independent shops would have been that honest, but Im glad Bavarian was.
This was the first time I had work done at Bavarian and their reviews are 100% accurate. They are honest, quick and a pleasure to deal with.
Better than dealer service.
This place is amazing..They made you feel like home and the service is great. Something that I really appreciate about this place is their transparency to tell you about what problem your car might be facing. One time, I even was welcome to come to the place where they fix cars and I was impressed by how clean the whole place was. In addition, the waiting room is equipped with Wi-Fi, NetFlix and great TV.
Very friendly. Very helpful. They go quality work. Dave
I have been going to Bavarian Performance Group (BPG) for several years now. I have taken my previous two cars, a 5 series, and mini cooper here for service.Dave is very professional and friendly, and the whole staff really cares about the customers.Recently, I took my still under warranty 550i for diagnostics to BPG as the local BMW dealer was not able fix the issue.BPG acknowledge the humming issue. They recommended that I take the car back to the dealer as the car is still under warranty to replace the wheel bearing (costs $800 to replace).The best part is Dave waived the diagnostics fee as I have been a long time customer!!Needless to say, I will be going back tp BPG for all my non warranty service.
Called up to ask about a general question and have a pre-purchase inspection done and the customer service was spot on. The service tech answered all my questions.
Brilliant as always
Great shop!