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NAPA Auto Parts - Genuine Parts Company
635B Peters Creek Pkwy, Winston-Salem, NC 27103, United States
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NAPA Auto Parts - Genuine Parts Company

Comments
da
Review №1

The employees seem to know what they are doing here. A nice change from most chain auto parts stores.

Ev
Review №2

Great customer service. Very nice and helpful staff.

PK
Review №3

Would 10/10 recommend this NAPA Auto Parts! Ivy at the front desk was incredibly helpful! My car was broken down she helped find the part I needed and even let me borrow the tools I needed to fix it as well as helping me fix the part! Got me back on the road and I couldn’t be more grateful! Very nice, caring, and an overall awesome person. Thank you so much Ivy!

Cr
Review №4

Once you gain the Napa know how you’ll realize anyone can out pizza the hut.

Bi
Review №5

Fast friendly service, and had a good deal on Antifreeze that day!

Ka
Review №6

Only person that was cool was the black lady managing! Other than that. I had an horrible experience!

Ka
Review №7

Bought 2 Axels for my Truck. I was told they would both be there at the same time. I was lied to, I not only didnt get the axle, I couldnt get my car repaired because they didnt have the othee axel. Also missed out on work for 2 days. Order your parts at another store. I didnt feel any love here!

ro
Review №8

Great products and customer service 👌

sh
Review №9

Super nice and Super easy to work with. Very helpful with all your car parts needs. Frank is Awesome and a Great guy to assist you with anything you need. So give these guys a call for all your parts and accessory needs!!

BO
Review №10

Super people. ITS really TREEMAN. Now you know who this is .You guys ALWAYS have the best deals on my air, fuel and oil filters... And I dare ANYBODY to try and compete with your 15 W 40 oil deals for all the big trucks and equipment we service.Then there is stuff like the oil filter wrench you guys had IN STOCK!!!!! The other parts stores were clueless....I like my SNAP-ON tools but I bought yours for $34..... verses $287....In the end you guys save me,or basically my employer, a CHUNK of money.THANKS for all yall do...til next time...................

sl
Review №11

Was simply looking for an Alternator for a 2017 chevy malibu, 1.5 turbo charge. All they had was a Alternator for the 2.0 turbo charge model. Brandon the Salesperson, told me that its not that much different and that the Alternator for the 2.0 model should fit the 1.5 model. I dont know that much about cars so i took his word. So the alternator had to be shipped from Charlotte for next day delivery . I picked it up today and took it to my mechanic shop and the mechanic told me it was the wrong Alternator for my car.I had to pay my mechanic labor for basically taking out my old Alternator and putting it back in because i was advise to purchase a 2.0 turbo charge Alternator by Brandon from Napa that wouldnt fit my car and my car is a 1.5 turbo charge.. I purchased The Alternator on Monday, 10/21/19 and returned it 10/22/19.

Wi
Review №12

Went here due to their commercials of appearing more knowledgable. Not sure why I believed the tv but here I am. They were nice and friendly but couldnt figure out which belt I needed (I had the old one in hand), granted it was for a lawn mower and not a car. They ordered one, I came back and it was wrong. Oh well.

Ae
Review №13

Very very rude did not even acknowledge me when I walk to the counter and there was no one else in the store turned around and walked off into the back I left my product on the shelf exited on “you at least acknowledge a customer”. No reply no apology just turned around and walked off. Take your business elsewhere

To
Review №14

Great place to buy parts & accessories from, great bunch of folks to do business with.

R
Review №15

Wonderful friendly, helpful service!

Sh
Review №16

I dont normally shop here. Slow service and the guys were not very helpful.

Ch
Review №17

Good service and great quality parts at affordable prices..

Th
Review №18

Great People Professional Service

Da
Review №19

I always shop and refer all friends, relatives and customer service to buy from Napa.

Da
Review №20

Great place, always helpful staff.

DI
Review №21

Tools are great

Wh
Review №22

Awesome store!! Great group of workers!

0
Review №23

Helpful staff, very knowledgeable

Br
Review №24

Great customer service, made everything easy

Ro
Review №25

Working behind the place, not in it.

Information
16 Photos
25 Comments
4.2 Rating
  • Address:635B Peters Creek Pkwy, Winston-Salem, NC 27103, United States
  • Site:https://napaonline.com/stores/nc/winston-salem/635b-peters-creek-pkwy?cid=pl_yext_gpc_GenuinePartsCompany_30673
  • Phone:+1 336-464-0073
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–4PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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