Outstanding services from Johnny Hernandez. After years of driving my old car, I recently went into Toyota looking for a new reliable vehicle. Not only was Johnny very courteous, nice, & professional, but he did an amazing job in making sure I found the most appropriate vehicle and he took his time to explain everything in details. He made me feel like family. Carmen from finance was also very courteous, helpful & informative. Overall, great team at Toyota Yonkers! Thank you Johnny & the Toyota Yonkers team! Highly recommend!

The staff at Westchester Toyota was extremely helpful! Especially Sean G, who greeted me warmly upon arrival. Throughout the entire process I felt like Sean was on my side, as he helped me find a vehicle that suited my needs. In most of my experiences with car sales reps I’ve felt like they try to pressure you into getting the most luxurious vehicle possible without taking your needs into account. But at Westchester Toyota the experience was completely different. It felt like Sean and team were looking out for my best interests. I highly recommend working with them!

I can’t say enough about Armando and the exceptional service he provided. He was so patient and extremely informative. He was very thorough and explained all the vehicle’s components and gave guidance regarding what would work best for myself and my family’s needs. Thrilled about our new Toyota RAV4 !

Was not happy with the experience.Had been in touch with the team for 2 days before I came from NJ to get a car. Had talked to the person on phone and gave all my details pre-hand.Was shocked with the experience as was told lies all throughout.Giving one star only because the Sales person was a very nice guy and remained with us throughout the ordeal.

Armando was exceptional and I always buy my vehicles from him. He is the best on the sales team! I bought 2 cars from him and he really does make the whole experience so much less stressful and enjoyable! I will always come back and work with him! 😁

I had a terrific experience buying my Avalon Hybrid from Westchester Toyota. Everyone was awesome, and made my purchase experience very pleasant.

Armando was amazing in getting what I wanted. The service he provided made me feel comfortable financing a car right away! His manager Sean made sure I felt comfortable with the numbers that were being drawn up and the finance manager Pablo made sure all the final paperwork was perfect and I was happy with what I was committing too. Overall, this Toyota as a whole are amazing as a team! They make sure the customer is satisfied with all the details and make the process so easy! I will definitely continue to use this location and refer all my friends to them!

Miley is amazing. She made us feel at ease and welcomed. She answered all of our questions and went above and beyond to accommodate our needs and concerns. Thank you Miley!

Just completed our purchase of a new vehicle with Westchester Toyota last week. Our sales rep, Rafael Diaz, was wonderful. He was very knowledgeable about the vehicle, advised us well on features that would best suit our needs, was courteous, patient, and not pushy. He maintained good communication with us as we waited for the vehicle to be built and delivered. Rafael was really a pleasure to work with, and we are very happy with our new Sienna. Definitely recommend heading to Westchester Toyota and asking for Rafael when you are considering purchasing a new Toyota.

Wish I would have read the latest negative review posted by Martin Kus. Same exact situation happened this morning. Called to verify the car was available. Drove over an hour and upon arriving I was told it was sold 20 minutes ago. I believe the advertised internet price is simply to get people in the door. The sticker on the car was $6,000 over the internet price. By the way..car is still being advertised! Buyer beware!

Westchester Toyota is a great dealer. I just bought a car in there. All the people that we talked were nice that answered all our questions and issues and special Johnny Hernandez our sellers person, who always was so kind and really helpful to find and get our dream car.

Victor a weschester toyota is an excellent sale representative, come and ask for him....

My husband and I came in to Toyota just to look at their cars, I have never owned a Toyota. I had an Equinox and my lease was up, so I needed to make a decision. We walked in an were greeted by Mario Reponoso he was helpful and attentive to our questions about the different types of cars we were interested in looking at. He was very easy going and did not pressure us about purchasing that day, but we ended up leasing the Venza!! Mario has a great personality and made our purchase easy!! I would recommend Westchester Toyota and ask for Mario!

Rafael and the crew made impossible to happen and got me brand new 2021 Toyota Highlander XLE.Even though my credit wasn’t so good they did everything to help. Very professional!I am now super happy owner of my beautiful Highlander!Thank you Rafael!!!

I called to verify the car I wanted is in stock, let them know I’m coming, arrived 20 min later and the car was “sold” already. If you like stories such as this, then enjoy but I’d rather walk for the rest of my days than visit this dealership again.Should have read the reviews before even calling, it seems like bait and switch has been a very common practice there. I hope that my review will help other customers avoid Westchester Toyota and the disappointment I experienced.

I recently completed my purchase of my new Toyota through Westchester Toyota. This is my first time buying a new car. I had an amazing experience and the staff members really helped me understand the process of buying a new car. I worked with Ish who is very helpful and made my experience a lot easier when buying the new car. I highly recommend this dealership when buying a new car!

Juan was very friendly and helped us out tremendously! Helped me lease my first car and had great customer service! Would recommend this place to anyone.

Fernando was the best! He is beyond patient, knowledgeable, and friendly! I highly recommend you go to him for any questions and assistance! Thank you, Fernando for everything!

Me and my family went to look at cars. Once, I saw the Toyota Highlander 2021, I was in love! This is my first time buying a Toyota car. It has been the best and smooth car so far. Thanks to Mr. Edward for being the best sales representative and I also want to give Pablo, one of the finance representatives credit for his professionalism and understanding. I highly recommend this place if you are looking into purchasing a Toyota vehicle.

1. No one above the age 21 works there2. They lie to you over the phone about what they have available.3. Their prices sound incredible until they mention their outrageous taxes and fees.

Yesterday I was I had the pleasure of working with Sean as my sales person. I was shopping for a new car for my sister, and he was so amazing absolutely had to give him a review. He was very patient and knowledgeable about the vehicles and all their features even the ones that aren’t as flashy and most of all throughout the whole experience he made us feel comfortable and led us step by step in each moment of the process. Buying a first car can be daunting, but trust when I tell you with Sean you’ll be in great hands. He is definitely a customer service expert in his industry.

Armando Alvarez is an outstanding Individual. He took care of all of my concerns, was patient, thorough, generous with his time, knowledgeable, caring, I can only describe him as a consummate professional and a good soul. I would without hesitation send all my friends to him if they were needing new vehicles. I can’t say enough good things about Armando!Thanks for a great deal and consideration for all my needs.

I loved every minute of it. My sales person Sean Glenn, is the best sales person I have ever had the chance of meeting.He gave me a great price and took time going over the vehicle in detail.I will be sending him all of my friends and family.

I recently and purchased a car at Westchester Toyota.Everyone at Westchester Toyota was very courteous and pleasant. I want to particularly thank Max the salesperson who helped me purchase my vehicle.He was very professional & patient throughout the whole process of my purchase answering all my questions & concerns.

See Victor - Amazing Service!First time Toyota buyer extremely satisfied with the customer service Victor provided!! He was warm, knowledgeable, professional throughout the entire process! I highly recommend Victor, Westchester Toyota, for all buyers but first time buyers especially! Five Stars easy!

Hi my name is Shawn I was looking for a car victor from sales help me was the best sales guy ever very nice and meet all my needs please visit this Toyota dealer if looking for a car god bless

Armando and Sam did wonderfully working with my bad credit and getting me into a brand new car. Highly recommend.

There the best look for Sam Armando or carmen there amazing they helped my wife out so much and where extremely sweet people

Go see my man Armando and Fernando. They got me approved with bad credit and had me in a new ride the same day. They are nice and patient and very positive. What a great experience. Thanks again guys.

Knowledgeable, friendly, and efficient staff at Westchester Toyota. All the details of the lease were presented up front by the sales staff. Pedro Segura was a pleasure to work with. No nasty hidden charges from the business office at the end of the transaction. Pedro also handled a trade-in with no hassles. Overall one of my best new car experiences in a long time.

Yohance Dunnon us the best salesman in the world. Wonderful personality and exceptional customer service. You must buy a car from him. Tell hi Mike and Angela sent you 😊.

I had a great time buying my car at Westchester Toyota. Everyone was friendly. I was put in good hands with Johance. He spent much time meeting my questions with a smile and honest answers and patience. Thank you all!

Good attention and deals. Big showroom and inventory. Easy in and out from 87. Parking not a problem.

Victor a Westchester toyota, is the best, he explanation it was the best about the car, very patience, my recommendation for you guys come and see Victor

Outstanding customer service by Johnny Hernandez he made it happened for my family. Excellent team.Everyone very courteous and professional.We are very happy thank you Johnny Hernandez the best he treats you like family ❤️

My experience at Westchester Toyota was great, the staff is very friendly especially my sales representative Pedro. He was cautious, knowledgeable, helpful and very kind. Pedro have the patient of a saint, he took the time to explain everything to my satisfaction, he was very thorough. Therefore I will not hesitate to recommend Pedro at Westchester Toyota to anyone who is in need of a new CAR.Thanks Westchester Toyota and Pedro, God Bless.

Armando was great. He went above and beyond to get me the vehicle I desire and also with other obstacles I encounter during the process. Come see him and ask for him.

Scammers under a big name . Guy name SAM was not only rude and unprofessional tried selling me a vehicle on 20% APR witch is against the law .. told me online price was glitch in system actual price is on the sticker of car witch was $3000 more then their own website..another violation of law ..then kept my deposit and made copies of my debit card and drivers license. Till today trying to get my deposit back..worried identity theft or stealing my money from bank. Clearly there is something big going on behind the screen. Watch out peoples ..dont get trapped by them and get robbed .

We found the car we wanted here but the service is not great. People are a bit rude. Because there is a shortage of cars the attitude is buy on their terms or walk away, they couldn’t care less. While they will sell their inventory no matter what right now, they can be more polite. You do want to leave with a good feeling when you make a big purchase and we did not leave with that feeling. They kept changing the numbers on us and three out of the two people we interacted with were curt and condescending. I was a little surprised because the reviews are so good. I am not sure I will go back to this dealership again. Might not even buy a Toyota next time.

Drove 6 hours to check out a Sienna I found online and they honored the discount rate I was given online. The sales representative Jose B was awesome and attended to anything we needed while the wait was longer then expected. He went over and explained everything about the vehicle while we waited also. Very awesome crew all around. the Insurance part saved me money in the long run and the Finance Guy worked hard on getting me a good deal with my credit score! Thank you Westchester Toyota! Thank you Jose B!

My experience was great! Not the long hours spent at the dealership. Max Martinez is the man! He followed through on all of his promises. Mr. Green in finance is a pleasure to work with and he makes the transaction seamless. Although there is an inventory problem due to COVID, the car was ready for me within a week. A plus is having Marco take care of your insurance on site. If you need a Toyota, this is the place to go! Thank you Westchester Toyota!

To be honest I really had a great experience at Toyota today & I was helped by a salesman Rafael great guy by the way & very humble & helpful…I’m very satisfied with their service & my new Corolla ..if you from Yonkers or anywhere in NY I definitely recommend Westchester Toyota on Central Ave

Staff was extremely helpful overall. Our sales rep Edward worked with us till the end to get exactly what we were looking for. He definitely made the trade in process a walk in the park. I would recommend this location for anyone looking for their next car.

I initially posted a positive review the day I purchased my vehicle, but I felt the need to update my post because my experience has changed since this time. I have been attempting to get clarification regarding my purchase for almost 2 months with lots of ignored messages and empty promises when I thought I was finally getting somewhere. It is truly disappointing that I can no longer stand by my original post.

One of my worst experiences. We went to get a car with the buying certificate printed and all so we can redeem the offer. $2K down, $239 a month for 36 months. After almost 4 hours there, test driving two vehicles, one of which we even had to go get from another location, this people hit us with $5,900+ in fees. They were asking for nearly $8K for us to get the car in the advertised price. They even added a $600+ fee for cleaning the car and making sure the tires had enough air etc. Theres was a fee for delivering the car to the dealership, there was a fee for the car accesories which we couldnt even take off, there was a fee for making sure the car got there with no damages. I was shocked and so incredibly upset that this people took 4 hours of our time and it was all lies. We read the terms and conditions, showed it to them and they still refused to honor the advertised price. I will be reporting them for false advertising.

My experience was amazing!!! 😎Max has an excellent customer service manage and made me wait the less for the paper work.The fell like a Queen 👸🏼on my new Toyota Hybrid.

My experience at Westchester Toyota was AMAZING at every single level. From salesman Rafael to sales manager Modesto to Finance manager Carmen, every single one of them made my experience pleasant! Come here to get your car!!!

I love getting my car serviced here. The business is clean, organized, and under wonderful management. Junior is always very welcoming and attentive to guests. He’s fantastic! Cara, Dijon, Jeremy, and Johan are on top with the customer service here. I love coming here they take very good care of your car.Complete Service is excellent.

Armando did an excellent job in helping me get the vehicle of my dreams! He was amazing and helped us successfully through the hassle of buying a new car! Armando a thousand thank yous!!!

My experience at Westchester Toyota was excellent overall. Once I arrived to service my vehicle, I was greeted by staff who came to takedown my information and the vehicle information as well. Next, I was shown inside to sit down and go over the purpose of my visit. The staff was very detailed in explaining the process as well as the wait time since I chose to wait for my vehicle. At several points during waiting, I was updated about the findings of my car inspection. Upon vehicle service completion, I went back into the staff member office to review what was done, questions and comments for follow up appointments was done at this time as well. I was shown to the cashier to pay my bill and pick up my car. This was a great experience and staff members are extremely knowledgeable here. I would recommend this Dealership Service location to all I know !

Marco best financial Advisor, I have never been motivated in my life but he motivated me wisely. I was nervous for my first big purchase on financing a car everything was complicated almost left without a car but I was able to get the price that I wanted. I can say everything dealership will go the extreme mile but Westchester Toyota will. Thank you

I recently did my first ever car trade in. I am the first in my family to ever go through this transition and had little to no idea what I was getting myself into. Not only that but I was very much interested in an upgrade that would be ideal for my family and our outings. MARIO was assigned to me and he TOOK CARE OF ME!! Not only was he very professional and great to work with but he was very knowledgeable and transparent. He made the entire process super smooth and easy. He walked me through every step of the process; vehicle test drive, vehicle models, insurance and financing. I cannot tell you how great his service was and how happy I am with my new vehicle. The rest of the staff through out the process was also welcoming and very great to work with. Ill certainly keep my business here with Westchester Toyota.

Sales experience was great. Armando is knowledgeable & helpful. Would come again!

One of the most disrespectful and dishonest dealership I ever visited in my life. Guy name SAM tried to sell me Camry priced $22000 with all taxes and fees and APR for $51000 while my credit score is 740+ Be careful peoples. They are running scam in westchester country

They will lie and say they have the car so that you go there. After you go there they will tell you they don’t have car and will try to sell old car. They will promise you for ur car and will never get back to you. Promised me my car and made me wait month and half but never delivered my car. I had to call them multiple times to know about the status of the car. I put down $1000 for car reservation and they never gave me my car so I canceled my reservation after month and half. After canceling my reservation I kept on calling for 3 weeks. They holding my money for over a month now. They never call you back. Please whoever is reading this DON’t go to this dealership. I AM STILL WAITING FOR MY MONEY. Wish there was a option for less than one star so i can rate them less than one star.UpdateCalled my bank to dispute the charge.

I was looking for my next car to lease and completed the process with my sales rep Mario Raposo. He did an excellent job at making the process smooth as possible! Really thankful for Mario and his professionalism.

Mr Pichardo was a great salesman. He even delivered the car to my home after work. I would highly recommend him. Super professional!

One of my worst experiences. I went through the online purchase but they had me come to their place and they didnt tell me it costs +$5000 Adjusted Market Value (AMV) until I got there, coming all the way. Could have told me AMV was on a new car over the phone. I ended up buying a pre-owned one but they didnt even fill the gas and the amount of gas was below half. Has absolutely no manners.

It was a pleasure dealing with the manager Frank and the rest of the employees at Westchester Toyota. They were direct, straight forward, transparent, and fair. I would definitely recommend starting your search with them.

Definitely a great experience. Armando Alvarez went through hell and back to get me the best deal and make sure I left with the vehicle of my choice. Recommended.

Love the service here ! This was my first time buying a car and the experience couldn’t have been better. The sales representative Miley helped me out. I originally went for a Toyota RAV4 however they were sold out. Miley recommend me the new venza. She told me everything about the car and how comfortable it would be for me and my family. She made me feel extremely happy with my purchase. The associate was informative, nice and went out of her way to ensure I knew what everything meant. Thank you Miley!

Do NOT buy from Westchester Toyota. Very sheisty, non-transparent sales management. My salesperson was not bad, but definitely would advise prospective customers that they’re better off giving their business to Fordham Toyota or Lia Toyota on the basis of Westchester’s management not knowing anything about customer service or treating customers with respect. Gone are the days of having someone look you in the eye, give their word and/or a handshake, and it actually mean something. Their motto should be, “Come to Westchester Toyota, where we’ll lie through our teeth to your face to make a sale!”. I guess this is why companies like Carvana are becoming more popular...transparency is key and sadly you will not find that at Westchester Toyota.When doing my due diligence I went to all 3 mentioned dealers and ended up buying from Westchester against my better judgment because they quoted me (lied to me) the best offer of all 3 locations, verbally, and wrote up a vague lease agreement that didn’t actually state the terms of what they finally verbally agreed to after 4.5 hours in the dealership, getting jerked around and being insisted I buy a different model/trim than I expressed having been solely interested in. It seems like they actually try to use all the off-putting sleazy sales tactics customers these days dread dealing with when it comes to buying/leasing new vehicles. Don’t fall for their scams. The other dealers were transparent with me off the bat at least, and had me in and out in less than 30 minutes, which I appreciated and I’m sure others would too. Nobody wants to spend half a day in a car dealership.When my vehicle arrived at Westchester Toyota after waiting two months for it to be built and delivered (which I expected and wasn’t mad about), I was rushed to come pick it up immediately or threatened another customer might try to buy it from under me, despite having put a deposit down on it already...wait what, isn’t that the point of a deposit?? Not at Westchester Toyota, apparently. It gets better though...The agreed price we settled on two months prior for which I put a deposit on, had increased by a significant margin when it came time to sign final paperwork, and while I did push back, it only helped so much... I should’ve known better, but in a market ripe with micro chip shortages, surging car demand due to a historic flood event that totaled thousands of cars in the area, and an economy in the toilet, these dealers have leverage right now, and Westchester Toyota used it to exploit a customer rather than stick to their word. That’s okay though...They might’ve gotten me as a customer this time, but it’ll most certainly also be my last. If you’ve read this far, do yourself a favor and take your business elsewhere. And I mean literally anywhere else. Trust me, you’ll be happy you did.

The process of buying a vehicle from Westchester Toyota was an excellent experience from beginning to end. The salesperson, manager and financial manager all made it a worthwhile experience and they delivered on what they promised. I highly recommend visiting this dealership if you’re interested in purchasing a Toyota vehicle.

Cat was a great salesperson! Took her time with me and worked with my budget.

The sales person that assisted me, Johnny Hernandez, was very professional, informative and caring. Prior to my in person appointment, Mr. Hernandez took the time to answer all of my questions and accommodate my schedule.I would highly recommend his services whether you are a first time or returning customer.Thank you again Johnny Hernandez!!!

Mr Jhonny is a great salesman who help his customers to get their dream car. He is very patient and looking for alternatives to offer the right option that fit to your need. Furthermore, he is so kind. I recommend him to buy your new car.

My just bought a brand new Toyota Cam SE from Armando. I accompanied her to make sure everything was on the UP and UP. Armandos customer service and professionalism was impeccable and he was very knowledge about the cars. He was also quite patient and listened to our requests. I will definitely come back to this location.

Trading in my previous Toyota was a breeze thanks to Edward. He was readily available when I needed him, explained everything to me prior to my visit, and even had the car I was considering ready to go! His customer service was impeccable and I am truly grateful for his assistance. Dennis was also helpful and the two of them made it easy and smart to stick with Toyota.

Had a great experience. Nicole’s great she really helped me get into the car I wanted at a reasonable price. I’ll definitely be back ! Thank you

My experience in this Toyota was amazing. My sales person Kenneth was a very professional, well spoken and did everything he could to benefit you and your comfort. He offers you as many option as possible and is a very understanding person when it comes to financial hardship. Ken works fast try to make sure everything in in order and make sure that you know exactly what you getting and even explain the process what you receive and etc. I also want to thank William the financial person he also helps out and give the best option when comes to financial part and give you options to benefit you. I recommend this Toyota to anyone and make sure you talk to Kenneth. He will do his best as well as the manager he talks to get you the best deal possible that will suit you and your comfort. I gave this 5 stars because my exp was amazing. Again thanks guys and i will take care of this Night Shade 21 Camry in Super White. 😎 wait till ya see what i do to this beauty.

Last went to get an oil change and it TOOK 4 HOURS, UGH!! I was called in regards to this. They said they would do better next time. And you did Westchester Toyota. This time it only took 3 HOURS, WOW!!! STAFF IS CURTIOUS AND KNOWLEDGEABLE AS ALWAYS AND IM PLEASED WITH THEM. BUT arriving at 1:30 pm & leaving at 4 pm. Is not good enough....

I had a very positive experience working with the Toyota team in Westchester. Ish is literally the Ish! Amazing sales representative. Answered all of my questions, concerns, and more. I would highly recommend this location to friends and family. Thank you for the great experience.

I went into Westchester Toyota to see if I was able to purchase my first vehicle. I was helped by the salesperson Raul. He made the experience nice and smooth. He made me feel comfortable with the car I picked. I would definitely recommend Raul. Thank you for everything!

On 3/4/2021 Max Martinez Helped me! He was Very informative, very attentive to my mother and myself .I’m so happy to shout out that I am in the Toyota family With the purchase of My Brand New 2021Toyota Highlander Sport it’s really amazing !!!So happy with my purchase 😃 Also great customer service as soon as you enter everyone is very attentive! So if you haven’t purchased a car yet go see my new family At Westchester Toyota!

My overall experience at westchester toyota was exceptional. Staff was very helpful, patient and went out of their way to meet our expectation.

Great service, very easy to make appointment. Took less than usual for getting a new car. Also financing APR% was equal to less than what I was getting from outside financing. Thanks to Brittany for helping us get a new RAV4!

Very professional. Nicole went over details of my new car features.Another associate went over the financial options. Except for floor mats car was in pristine condition.

Johnny Hernandez was a stellar sales associate.Made our experience so seamless. Id without hesitation highly recommend him as your go to, to facilitate a purchase!!!!! Thank you Johnny!

Juan and Herick did everything to make sure I drove off HAPPY, highly recommend!

Sales person Juan was very nice and helpful as well as his manager, but the finance department was rude at first but to be honest they were quick once we started the paperwork but we had to wait couple hours to do that.

Unimpressed, it took a bit of time to find a sales rep to help me. I am interested in a 4runner but they didnt have any new ones in stock. One used that was nice but the price was not low enough for it to make sense not to buy a new one. People were pleasant but the rep seemed very new and didnt know much about the 4runners.

My friend and I, Dawn foster are so happy with the great service we received at Toyota. Max was so amazing. He was able to walk us through this difficult process of getting a car. Dawn and myself are super excited. Thank you max for all your help.

Sales representative Max was very helpful, professional and knowledgeable. I highly recommend him if you are in the market to purchase or lease a new vehicle. Do your research like i did, Max and the rest of his team did not let me down. They have a great selection for all types of needs and budgets. I love my new Highlander SE 2019. Best decision ever! I also want to give Carmen, one of the finance agents credit for her patience and professionalism. She explained everything i needed to know and was upfront with us. Westchester Toyota is outstanding!

Raul service was OUTSTANDING he went above and beyond. He exceeded my expectations. I am happy with the service he provided. I will certainly recommend him to everyone. Knowledgeable professional respectful and he stayed with us from start to finish. We will definitely recommend to family and friends for the extremely great service. Thank you so much.

Had a great experience today at Westchester Toyota. When all other dealerships and salesman failed, victor and his team made things happen for me to walk out of that dealership with the car I’ve wanted.

Appt with Angel to appraise my car. Not in today. Can call to make sure Im coming in.cant let me know hes not there before I burn gas @ $3.20 cent per gallon, 45 mind drive to get there and $$,$$$.$$ in cash on me. Thank you. Spoke to the manager who was helpful but told me what I should have asked. Im not customer service and she should find something to do if not suggest another assistant to help me.Appt in 2 weeks. Lets see🙄

Had a great experience buying my new Hilander, Ive had bad experiences before at other dealerships but this went great. Everyone was friendly and I got a great deal. thank you Patricia Tapia

I walked in to Westchester Toyota with the intention to purchase a vehicle to fit my lifestyle. I was approached by a salesman, Johnny Hernandez who was patient, understanding, and listened to my requirements. Johnny wasn’t pushy, which is highly important to me, very calm and collective. He was also amiable, attentive, and very informative with actual facts with no added on ludicrous fictional sales pitches. My father felt welcomed as have I, additionally tremendously please with our purchase. Would highly recommend Johnny Hernandez, to any of our friends and family looking for great service. Thank you for your humbleness.

Sales Consultant Pedro Segura was very trusting and knowledgeable and took the time to explain all the pluses and minuses about 3 cars I was interested in. We hit a record close time and off my two boys went with their used 2017 Camry in mint condition. Overall I’d say it’s was a great experience.

Thank you for the great experience quick and easy process.. thanks Edward

Raul Gomez was a joy to work with and we could not recommend him enough. If you thought buying a car was a drag, Raul made it seem like a walk in the park. Sure there was the usual back and forth of what is included, whats not, etc. but he was amazing in more ways than one. We did not feel pressured at all. He was very patient answering all our questions. He delivered the car to us, walked us through the paperwork, showed us more features about the car patiently, even when it was a Friday night knowing there would be the usual NYC traffic. We also compared them to other Toyota dealers in the area and they came up better in every way. Highly, highly recommend him and the dealership.

Armando’s your man of looking for a used or new car at Westchester Toyota. He knows his stuff and is kind and friendly. Drive safe y’all.

Armando showed great effort in getting me the car I needed…he hustled all the way and kept constant communication with me keeping me aware of all my possibilities…I highly recommend working with him because he will work for your best interests.

Went b4 my bday got the car i wanted in about 24 hrs later. Extremely helpful staff and courteous customer rep “Ish” was with us all the way from start to delivery of the car, even drove my old sienna to my home cuz I’m the only one drives. Wish I had this kind of service each time I go to a car dealer.

From the beginning, my experience with this dealership and specifically my salesperson, Brittany, was exceptional. I was anxious and financially limited to say the least and Brittany found me a car that I loved and could afford as well. She is extremely professional and considerate and most importantly patient and not pushy ! The entire dealership is an example of professionalism and superb service coupled with kindness and flexibility which is so refreshing and important in these hard times . I’d recommend this office to everyone and Brittany specifically ! She is amazing

Thank you Max so much for the help!! You explained and were so understanding. If you ever come to weschester Toyota ask for Max he will be of great help. One of the best we have ever met.

This Toyota dealership has to be one of the worst dealership that I have had to deal with. The staff members that I mainly dealt with was Catia (She goes by Cat) and Patricia. The initial call with Cat went great as she took the time to understand my needs. I asked her to beat an offer I received in March 2021 and the dealership would only offer to match. Also, Toyota as a manufacturer generally does not like to give as much incentives to people looking to lease. She said she would reach back out to me in April to see if numbers work in my favor for a 2021 Corolla SE. I never heard back from her.Patricia Tapia then reached out to me. I was willing to give her a chance and I gave her all the information she needed to work towards a deal. I keep telling her I am interested in a vehicle and she keeps sending me marketing emails asking me if I still want to buy a vehicle. The communication I have been receiving from her has not been great. Even an email to say Hey I havent forgotten about you, we dont have a vehicle in stock that are to your specifications yet. She doesnt even do that. I have given up on working with this dealership. They love wasting customers time and do not understand the basic concept of communication.UPDATE:I called the dealership as requested and left a voicemail for Francisco. I have yet to hear back.

Discussed a deal on a new lease 2 weeks ago with sales person and his manager. I agreed to wait the 8 weeks for the car i wanted and was told i can cancel at anytime and would receive my deposit back if i ever change my mind. I’ve been trying to cancel the deal for about a week now and left 6 messages for sales person or manager to call me back. No response or refund yet. I am always told that salesperson is out on the road or will have a manager contact me. They were very quick to take my deposit but went M.I.A when i needed my money back.......still waiting.Update: 3/16/2021- no refund yet. Still waiting. This place is a joke. Sales person name is Kenneth and the sales manager is Herick.

My experience in this Toyota location was over my expectations. Our representative was (Edward) full of personality, attentive and entertaining. During our walk through, he provided very important information on different models. He also took us on a test ride to see how comfortable we were prior to our purchase. The amount of details he shared about the model and type of car we were getting, shows how knowledgeable he is.Edward, is a great asset to this Toyota dealer and I highly recommend him!!

My experience here was awesome! I purchased a new car for my family and Juan Ramos was very professional and efficient with the sale. He was very knowledgable and made sure are car was equipped with all our familys necessities. Very smooth process and would recommend this team/staff to anyone.