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Architectural Tile & Stone
9315 Neils Thompson Dr, Austin, TX 78758, United States
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Architectural Tile & Stone

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Je
Review №1

I really enjoy working with ATS. They have the most beautiful stones and always provide a quality experience and product. Every person I have worked with genuinely cares about their job, the client and the product. I couldn’t recommend them enough. I will continue to use them on every project.

Am
Review №2

My design firm, Butter Lutz interiors, loves working with Ryan and the ATS team. They pay incredible attention to detail and assist in finding beautiful and unique products at various price points. I would say the biggest selling point for using ATS is their product knowledge, It is second to none!!! They are great to work with and we highly recommend them for your next project!

Je
Review №3

I really cant say enough incredible things about Architectural Tile & Stone. Their stone selection is simply UNTOUCHABLE - the best of the best! They are a family owned business and take immense pride in their products and source stones from all over the world. They also have the most beautiful tile and are very accommodating and helpful with the selection process. Furthermore, their customer service and installation team is top notch. They settle for nothing less than perfection and go above and beyond to satisfy their customers. I have now used them for two different homes and I HIGHLY recommend.

Ne
Review №4

I build some of the nicest homes in Austin. I noticed 3 star average review for AT&S and felt the need to weigh in. This is the stone fabricator that does all of the finest homes in Austin, for every top contractor. They can handle the most complex installations and their service, attention to detail, shop drawings and layout is all required for high-end work. Their showroom, warehouse and fabrication shop knows no equal in town. Their average length of employment is also well beyond any of their competition because they treat their employees well and they provide them with the most interesting work available in town. Theve been a family owned and operated business for decades. Oh... and they source the worlds best material through longstanding relationships around the world. They might not always be the least expensive bid, but if youd prefer to do the work once and have it be perfect, theyre a great option to consider. The photo Ive included is from a job I did while working with Crowell Builders (who are also phenomenal). The complexity of this shower cannot be overstated and they nailed it.

Ca
Review №5

We have worked with Architectural Tile and Stone on many projects. They provide beautiful stone with perfect installations. It’s hard to find the seams! AT&S also has worked with us on many challenging installations and performed beautifully. Cannot say enough great things about them!

Ju
Review №6

These guys are the absolute best in the business! Their stones and tiles are unmatched and the service is always at the highest level. Thank you ATS for making our home beautiful!

Ke
Review №7

Architectural Tile and Stone has been doing all of my countertop installs for over a decade now- tops in the business and tops in Austin! Great selection, great customer service, great follow up, wonderful staff- always go above and beyond. Fabulous tile selection too- I highly recommend them!

Ki
Review №8

They wasted my time, never attempted to get proper samples in I sent Numerous emails stating I need a travertine and to call me when it came in not to email me I continue to follow up and they only got marble and one time and ignored the fact that I need a travertine. And acted like it was my fault that I did not give her the proper information that I had stated from the beginning I need a travertine they wasted four months of my time.

Br
Review №9

Just a shout out to let everyone know that I received exteremely courteous assistance from the lobby staff as a Walk-in; despite previous reviews that are 6 mos. to a year old.I was able to browse the showroom in peace and take pictures of the tile designs that excited my imagination. Staff were readily available if and when you have a question.The young lady was more than willing to walk me through and browse their on-site slab selections. She was knowledgeable and if she did not know an answer she quickly sought answers from staff on-site.Like their website states, it is highly recommended to make an appointment if you want details regarding specific projects you may have in mind.

R
Review №10

Excellent fabricators and our installation was perfect. Staff is very knowledgeable. An added bonus is that several have degrees in design so can help with color, textures, installation ideas and the like. Have no idea why there would be any 1 star reviews.

Bo
Review №11

Great staff that knows their stuff. Definitely the type of business that holds themselves to a high standard of craftsmanship and it shows.

MK
Review №12

Terrible customer service! Once they get your order, they dont bother to call and tell you when its in after waiting 9 weeks, and they knew it was holding up our whole project! Really careless and unprofessional. Austin could take notes from California sales people, they actually try to earn your business and have great follow up!

El
Review №13

Worst customer service I have ever had in Austin the entire time I have lived here. The sales lady was insulting and condescending. Wouldnt recommend to anyone!

Information
14 Photos
13 Comments
3.2 Rating
  • Address:9315 Neils Thompson Dr, Austin, TX 78758, United States
  • Site:http://architecturaltilestone.com/
  • Phone:+1 512-420-9989
Categories
  • Marble supplier
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
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