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Payless Motors
7110 Liberty Rd, Baltimore, MD 21207, United States
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Payless Motors
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An
Review №1

Imani and her finance manager made the process transparent, and very easy even though Im a pain. As a car salesman myself, this is the level of customer attention and service that I strive for. Thank you to your team, and I cant wait to do business with you in the future

Ja
Review №2

Many timesI bring my vehicle here .

Ra
Review №3

Tricked me to take the car back and stole my identity

Le
Review №4

They keep it real. That is what I was told. They are a small used car lot. Very nice employees. Very honest and customer oriented. Not sure how good their cars are.

ch
Review №5

When you go there to buy a car theres no financing a person there you sit there and wait for hours for anyone to show up

Di
Review №6

They are a good crew. You dont spend hours in there they have you in and out when they say they got you they really do. The customer service was exceptional and very processional. Sam and Hank really did have my back. Its so much more i could say. If your looking for a good used car their the best place to go. Great job guys

Pi
Review №7

These are good people. I dont need a car right now but when I do Im going to get it from these guys. Very pleasant customer experience, really professional and about business. About business without making you feel you are being tricked out of the bag. I watched Sam interact and take a few calls and he is a great professional. Great attitude and is for the people in a fair way.

LR
Review №8

NEVER BUY A CAR FROM THIS PLACE!!!! THEY WILL SELL YOU A CAR THAT HAS PROBLEMS AND THEN BS WHEN IT COMES TO FIXING IT. 24 HOURS AFTER BUYING A CAR THE CHECK ENGINE LIGHT CAME ON. WITHIN 6 DAYS OF OWNING THE CAR I TOOK IT TO THEM 3 TIMES AND KEPT HAVING THE SAME PROBLEMS. THEIR MECHANIC DOESNT KNOW WHAT HES DOING AND THE OWNER DOESNT TAKE HIS CUSTOMERS SERIOUS. THANKFULLY I WAS ABLE TO RETURN THE CAR AND TAKE MY BUSINESS SOMEWHERE ELSE

Eb
Review №9

Thank you soooo much Mr. Sam and Mr. Hank for helping me get exactly what I wanted off the lot!! Excellent customer service!! Very professional..I am pleased to be doing business with this company!

ke
Review №10

My experience was great.They are very professional and when they say they are going to help you they do. Mr.Sam and Mr. Hank are awesome. I am very appreciative!!!!!

Na
Review №11

Its very rare to be able to rate a company with 5 full stars. Pay-less Motor Cars deserves every star in this review. From the second I walked through the door, to the minute I left, I was treated as a valued customer. You dont sense the typical just looking for the next sale vibe here. The interaction is very personal. Mr Sam was such a huge help with all of my needs and wants. With the assistance of Mr. Hank and Ashley, I left feeling valued and all around pleased with my vehicle and sale. Mr. Sam was very eager to get me in a car. I would recommend this company to any and everyone!

Mi
Review №12

Thank you for all of your help Mr.Sam and Mr. Hank. Excellent customer service, they did everything they could to help me get into a car and i got it😁. Great experience here, Even Ashley was very helpful and informative. I will highly recommend this place to anyone who are looking to purchase a car.

LO
Review №13

Worst service. Won’t recommend. There were mashups with the painting in the back of my car when I had purchased it. I was told that it will be fixed. If I knew they were going to steer me wrong, I would’ve never purchased the vehicle. The owner did not want to hear me out. He was pretty much rude and felt like he did not have anything to do with the situation but clearly, he’s the owner and he’s in charge of importing these vehicles into his place of business. He transferred me to whoever when he’s supposed to be the one taking care of this issue. Overall, The service is trash and I will not recommend anyone to purchase a vehicle here. I am currently still fighting for this to be resolved because it’s quite unfair for me to pay that monthly money and they are not willing to do anything about this. He even referred me to an auto body shop and EXPECT ME to pay out of pocket for a car that I purchased as well as promised to me that this will be resolved by one of his representatives.

Mu
Review №14

Great Experience overall. Second time buying a car here and I love them both. The staff is kind and pleasant which made my car buying experience go by smoothly. Also the service department is very honest and helpful. Highly recommend them overall for all your car needs.

Gr
Review №15

Good customer service. Sam (salesman) was awesome. Would definitely give this place my business again.!!!

Li
Review №16

Loraina and Mr. Hank were absolutely THEE BEST! They did everything that they could for me to make sure that i walked out that door with a car. Now i know that is their Job. But they definitely went above and beyond their job. Extremely helpful. They make you feel right at home and take the time to get to know you. I appreciate you guys!!

Eb
Review №17

The people at this dealership are professional and the pricing is very reasonable. I also got an oil change done and didn’t have to wait long. They are quick to get the job done and don’t waste my time. Would recommend to a friend for buying a used car or oil changes.

Me
Review №18

0 stars, do not buy a car from this dealer .. they are horrible over priced and will get over on you, I bought a truck from them thats been giving me problems since day one, last time I took it to get fixed they said it was fixed and running good .. a week later and everything they said was fixed is once again giving me problems meaning it what they claimed to have done they even didnt do it or didnt do it properly the owner refuse to refund me my money or give me the name of the inspector who passed the vehicle inspection.. now Im in the process of suing, you will see this company on the news cause Ive also contacted the news stations to make the public aware of these scam artists, and I will be reporting this company to better business bureau

Ke
Review №19

I actually had a great experience here. I financed my first car here. My sales agent Lauren was absolutely amazing. She made sure i got the best deal. I highly recommend her. Actually the entire staff was amazing. If u want great deals and great service, here is where its at. Thank you payless motors! You guys are awesome!

Br
Review №20

I have researched this establishment for a while and watched it grow into an amazing entity with a few staff changes that were well needed. Nevertheless the team went to bat for me as I wanted a particular vehicle and did everything beyond to make me achieve that goal but also in the process made me feel like I wasnt just a dollar sign. The vehicle selection is awesome. I suggest anyone looking for a good car within reason to check them out. The added bonus is that their is a maintenance shop at the location that gives an extra added sense of security when purchasing a used vehicle. Thanks Guys!

Da
Review №21

I had a wonderful experience at Payless Motors today! Just when I thought I was down and out Mr Sam and Mr Hank helped me out and put me in the car I actually picked out. On top of that my car payment is lower than I expected!!! Go see them

Sh
Review №22

Employees were very professional and polite and I would recommend everyone to this company

Al
Review №23

They can and will only help you if you have good credit or a cosigner, so if you have credit issues or have just yourself I would suggest to try another dealership I literally say there and watch them turn myself and 2 other people down for credit and no co signer

Am
Review №24

Great service and very honest employees. Overall a wonderful experience. Highly recommend this place.

Be
Review №25

Sam is the best car salesman he told me don’t worry I got you and he did 2016 Chrysler 200 thanks again Payless motor manager was also great

Ch
Review №26

Great staff very accommodating! They worked hard to get me and the wife in the car we wanted even though we had bad credit!All cars are clean and ready to go! I give them 5 stars and recommend them if you need a great used car!

jo
Review №27

I cant say enough good things about this dealer and the experience I had there. Hank was absolutely phenomenal and got me into the exact car I wanted. I had horrible experiences with other dealers. Payless Motors really picked up the pieces. I needed a second chance and they found the lender willing to do it. I couldnt be more happy with the car and loan terms. There is a lot of BS out there and if you have bad credit or things happened outside of your control these guys treat you with respect. They will find you a reliable car that you actually want to drive. Thanks Hank and the wonderful sales women over there and I cant remember her name. I think its stated with an R. Anyways you guys rock !!

pe
Review №28

Wonderful experience, customer service is priority here. My husband and I were skeptical after reading some of the reviews however we are happy we gave them a chance. Greg and Merit were wonderful in doing all that they can to ensure we paid the lowest amount per month. Thank you Payless motors.

Sp
Review №29

Don’t believe the “HYPE” of the radio. The goal of this business is to waste time and probably to acquire your personal information so they can attempt to do something illegal with it. They will have you do an online credit app and say your approved and have you come in just to say you need this and that completely contradicting what was said over the phone. They will waste your time if you allow it to happen. I would overall avoid any car dealerships that are featured on the radio. APPLY AND VISIT THIS PLACE AT YOUR OWN RISK!!!!!

Ju
Review №30

Great experience buying my dream car from them! I went in and left out with what I wanted. Easy financing, Sean my salesmen helped me through the whole process and I was happy with the numbers and everything! This is the place to go, GOD BLESS THEM !!!

Ch
Review №31

Payless motors is a GREAT place to purchase a car. Today was my very first time here and buying my own car. From the moment I walked in the door Ms.Larina was there to help. She asked me questions to see what I was looking for and led me through the entire process. It was a great experience here and I really appreciate the help. Thank you Ms.Larina, Mr.Sean, and the entire staff of Payless Motors. Your service is greatly appreciated!

An
Review №32

I had a wonderful experience at Payless motor, they really are a get you done dealership, Sam was the best and also a thank you to hank from financing.

Tr
Review №33

Lauren was AMAZING....A Real Pleasure....she helped me through this LONG process but it was well worth it. Hank was so patient with my dramatic self....THEY WERE GREAT 😊

Ta
Review №34

I worked with a fantastic sales rep name Lauren, she was excellent. She knew how to talk to me and sell me a car. I love her personality and her customer service skills are bomb! 🔥thank you Lauren

H
Review №35

This is the place to go if you’ve had credit issues in the past. They really do work well with a lot of different situations and we’re able to help me completely. Loraina and Hank were great and amazing people. They assisted me with purchasing my new vehicle and the process didn’t take too long at all. Hank was very funny and kept me laughing the entire time. Noticed minor little things with my car but other then that I love it!!

Br
Review №36

Great deals!!! In and out quicker than I expected. Very patient staff; considering I was running late but they waited. Two thumbs up!!!

Yo
Review №37

Doing business with you guys was great, I got the car I wanted with the most affordable payment. Thank you Greg and Merit for working with me! As a first time buyer, I am grateful and happy with my purchase .

Go
Review №38

Lauren had awesome customer service and she helped me through the process smoothly. Her personality and quick thinking skills made everything easy.

Ha
Review №39

Awesome

My
Review №40

Sam put me in a car when I thought it was impossible....hes great....the whole team makes you feel like family....if youre ever looking for a car but think you cant afford a good used car.....payless motor cars is the place to go....ask for sam

Pr
Review №41

Great customer service. The staff made my time there very enjoyable. I laughed the entire time.

je
Review №42

I visited this car dealership today (2/26/2020) sam and hank were great and got me into a vechile i have super bad credit and no one i could have used as cosigner but they still managed to get me into a car. Sam even helped me find insurance

Av
Review №43

Im a first time buyer. Payless made the process painless. Driving away in my Accord same day. Ashley and Stephan were great. I highly recommend Payless Motor.

Ja
Review №44

I had a great time with Zach, we are working on a deal. Didn’t leave with a car but I’m happy to know that I’m close. They are trying to give me the best deal possible.

Me
Review №45

I went to Payless Motors with not good credit. Mr. Sam and Mr. King got me approved for the car I wanted. First giving honor to God🙏🏽🙌🏾 and secondly thanking everyone at Payless Motors for their help and determination in getting me approved. The car has low miles and is very clean. Also the ladies in the office were super nice and very professional I highly recommend them.... Thank yall again😘

By
Review №46

This was the most painless experience that I have ever had buying a car. The staff was friendly and knowledgeable. The service was excellent and getting financed was easy even with challenged credit. God bless Mr. Edd King and Thank you Sam and all the employees at Payless Motors.

La
Review №47

Harris is the best!!! He really does his job and he makes sure satisfied. Check them out you wont regret it

Em
Review №48

My daughter and I went to purchase a vehicle, and had the most pleasant experience, Ashley was AWESOME!!! Stephan,was AWESOME as well. I would recommend them to anybody... GREAT JOB GUYS!!!

As
Review №49

Great place to go especially when your credit isn’t the best!! I was in and out and the whole staff gave good customer service! I will definitely recommend this place to anyone who is in need of a car.

Pa
Review №50

Ashley was amazing, smiles all around... took us step by step through the process making it seem less. Thank you very much you have a customer in me.

Jo
Review №51

The sales staff was good to work with, I was able to get a car. Im happy with the car but I cant rate it 5 stars until the service dept. stop the service engine light from coming on. The service dept. has been friendly but not sure if they can fix the problem. If they cant it would be nice if the dealer took the car back and gave me something else. Im taking the car back for service again and keeping my fingers crossed. If they can get me satisfied I will gladly give them 5 stars and more customers.

mu
Review №52

AMAZING DEALERSHIP!!!I just bought my first car from there, an Audi A8 with low millage and low price. The people working there are great and make you feel like youre apart of the Payless Motors family. No hassle quick buy went to inquire about the car and drove off the lot the same day. Offered me an excellent warranty, bumper to bumper that covers me more than the Audi dealership would. With an okay credit score and a thousand dollars down I was able to get in my dream car.THANK YOU PAYLESS MOTORS !!!

Ja
Review №53

Lauren was amazing! Without the world would crumble! Lmao Seriously though, they were great!

Ro
Review №54

The experience here was great, it took a few hours but it was well worth it . Shoutout to Ms Lauren, she took her time with the sale and made sure the car was exactly what I wanted. If you need a car definitely go check Payless Motors.

Tu
Review №55

They improve tremendously, they got a larger office clean and comfortable, they also get new staff. And they got cars with very low mileage. Great improvement.

Sa
Review №56

These guys were the best.. Everyone was very friendly and helpful.. Left the same day with a car!! Please check them out!!!

Pa
Review №57

They were so helpful. There service was fast and straight to the point. The shop was clean and everyone was so amazing.

La
Review №58

It was a wonderful experience. Ed King and Sam were the best salesmen. They made my car buying experience great

Ol
Review №59

Good and affordable cars.You get approved before you know it. No hassle.

Ka
Review №60

My husband and I went in to get a car. The staff was very accommodating and made the entire buying experience smooth and with no hassles. I would recommend Payless Motors to my friends and family.

De
Review №61

Great customer service very friendly an very nice cars

Ne
Review №62

Great cars. And a even greater service. Recommend them to anyone looking for a car to purchase

Sh
Review №63

I always get great reliable service when I come here. The team is very great and the service dept rocks!

Ke
Review №64

Sam and Hank are Great!! The Owner needs to go Back to His Own Country!! He’s selling Lemons 🍋 🙏🏾🙏🏾😇 I brought an 09 S550 with low miles!!! But hella problems!!! Be Careful!!! Payless Motors is Wack!!! #BALTIMORECARSLEMONS

De
Review №65

They were great at walking me through the details of my first car purchase. They didnt rush me or overwhelm me at all. Very professional and I recommend them to everyone looking for a car

tr
Review №66

Very nice to work with. Craig worked hard and diligently and he is very down to earth. Alicia is very very friendly and worked hard to get approval. I would HIGHLY reccomend her. She is the best so ask for Alicia when you come to payless motors. She was a joy to work with

Gu
Review №67

If i could give no stars i would..... Service is terrible.... Building is small and dirty...... And that $500 down and your approved is a LIE...... The only good thing about this place is the cars,very nice cars....... But the staff is slow and everybody is dressed in regular clothing..... Choose wisely....

Is
Review №68

The customer service was fantastic. They helped with a lot and made my experience excellent!

Sh
Review №69

Its a easy place for people with not so good credit to get a nice vehicle but they will have you literally sitting here for three hours or more. Also dont think you coming in here just paying 500$ down because thats a lie. Its 500 down and 1000$ or more for tags and title. Also the cars here are as is my car had two dents and like three scratches. Its repairable. Other than that they have very nice people working here.

T
Review №70

I’m new to Maryland and came to Payless for a mini van . The Customer service was excellent fast and secure. I would recommend this place to everyone!

si
Review №71

My wife just called to ask a few questions and the person that took the call was very professional. The young lady on the phone didnt have a answer for my wife so she asked the question to someone in the back ground and he was very rude. His last name starts with a k. Sir please be careful about the way things come out of your mouth you do not want unwanted vistors.

Gr
Review №72

Had a wonderful time here. Very nice staff. Great environment.

Ni
Review №73

I was at Payless motors on may 19th 2018 and the service I received was phenomenal! They were friendly and even dealt with my attitude. I would recommend them to anyone who’s looking for a car.

CT
Review №74

The customer service was amazing and they really work with you on trying to get a car.

Vo
Review №75

Loraina and Hank were great. We went in with a few credit challenges....Hank was able to get us approved!!! The best experience ever!!! I love my new nissan altima!!!

Sh
Review №76

Great experience, customer service was great and they had a great selection of cars! Will recommend to anybody looking for a car

Aa
Review №77

I came to help my sister get a car they have a good selection of car they was very helpful and respectful. They worked hard to help us

J.
Review №78

Good service. Elvin was very helpful

Da
Review №79

Real good service I will get business from them for now I been trying to find a good place for my car for a while plus the customer service is amazing

Tr
Review №80

This was the best car buying experience I have had. I saw a commercial and call to complete the application . Im driving the next day. Friendly staff. Thanks Raina, Harris and Stephan for everything.

Sh
Review №81

My experience here was great !!! Merit is so friendly and made sure I was well taken care of, Greg got me approved with the lowest interest rate . Cant forgot to mention that I drove out the lot with my dream car Red Pontiac G8

La
Review №82

My credit is horrible! I had a repo and they STILL GOT ME A CAR!!! Very satisfied!!! I always recommend this place!!!! :)

Ch
Review №83

I really wasnt expecting to walk away with any vehicle due to my financial situation. But payless motors really looked out for me. With a vehicle I always wanted. If you need a vehicle, payless motors will work with you. Trust me go to them.

An
Review №84

Sold me a car that wasnt even inspected.Came there 9am like the website shows and no one was there.I had to wait for approval for a loan and was told I would be contacted. No one ever contacted me. I called all day and was told it is being worked on. About a hour before they closed I just went there and was not even acknowledged.10 minutes later I was told that everything was approved but they couldnt even let me leave with the car because it wasnt inspected yet.Instead of telling the truth from the start you dragged for feet to get the sale.And on top of that they couldnt even give me an exact date on when my car would be ready.Very unprofessional I wish I never dealt with these people.DO NOT BUY A CAR FROM HERE!!!!

Ri
Review №85

The staff was very friendly I felt comfortable even with my credit issues 🤗

an
Review №86

Very Good service by Sean,Merit and Greg. Wonderful customer and great atmosphere! Love my new Lincoln MKZ!!! Thank you Payless motors

Oz
Review №87

I was sold a frame damaged vehicle without being told it was a salvage title even their maryland state inspection was fake. Will be pursuing payless motors in court, along with the salesman “Usman Syed” who sold me the car

Mu
Review №88

Experienced and highly attentive staff. I will love to come back for my next car purchase.

Mi
Review №89

Ashley was a great saleswomen and they had good customer service will recommend them to a lot of people

Ju
Review №90

I absolutely love this dealership. Great customer service they are very friendly and helpful.

Ni
Review №91

I walked in everyone was very helpful to my needs to help me with what I was looking for and great customer service very friendly

Ed
Review №92

I had an excellent experience, the Sale Rep was polite, respectful and quick and knowledgeable. Sean was a great salesmen!

Co
Review №93

Just bought a 300C SRT8. Experience was great. No pressure at all. Highly recommended!

Go
Review №94

Dont be fooled by all the 5 star reviews, the owner and management create fake google profiles just to leave a good review. Look how the majority are 1 post only, and they all sound basically the same just worded a little different. Place is scam dealer, trust me, my cousin runs and owns one and he does the same thing. Salvage cars jerry rigged up and over priced. Look at the demographic, does it suprise you?

Ra
Review №95

GREAT DEALERSHIP TO COME TO THEY HAVE GOOD CUSTOMER SERVICE AND WERE VERY PROFESSIONAL.

Mr
Review №96

I went to alot of different dealerships but Payless Motors was the only one really working with me to the end. I had the pleasure of doing business with Ms.Larina and Mr Hank. They were really nice and had alot of patince dealing with. I recommend anybody to do business with them. By the way I Loveeeee my car!!!!

Er
Review №97

Great selection of cars very friendly and outgoing sales associates. Help me set up my app in mins.

Ci
Review №98

I walked in and drove out!!!...Everyone there was very helpful and made my experience great...If you want a great car with excellent rates,then Payless Motors is the place to be.Sean was the person who helped me,great guy!!!

Sa
Review №99

Everyone was so friendly and helpful. I would recommend them to friends and family. Thank you Mr. Shah

TT
Review №100

Very nice people and fast I left with a great car I’m very happy with there service

Information
31 Photos
100 Comments
4.3 Rating
  • Address:7110 Liberty Rd, Baltimore, MD 21207, United States
  • Site:http://paylessmotorcars.com/
  • Phone:+1 410-205-7966
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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