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NAPA Auto Parts - University Auto Parts
11986 Reed St, Broomfield, CO 80020, United States
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NAPA Auto Parts - University Auto Parts
Comments
El
Review №1

Russ went above and beyond to help me with my battery replacement. Amazing customer service. Will definitely be shopping here for all my auto part needs!

I'
Review №2

I drive past several other auto parts stores to go to this one. The staff is excellent, especially Rick who has been a big help as I look for parts/advice for my classic. A+ big guy. Youre da man!

Cu
Review №3

Best staff around talk to John or phoenix and theyll take care you!

Li
Review №4

Well stocked store with very helpful and knowledgeable employees

Lu
Review №5

Phoenix was a huge help. Very knowledgeable staff, excellent customer service. Won’t be shopping anywhere else

To
Review №6

They allowed me to borrow their jump starter, to get my vehicle to them. They also replaced my battery with no problem!

Da
Review №7

Quality service. The guy even sold me pliers that he ordered for himself because the next step up was too expensive... he said. Great attitudes with focus on customer first.

Mi
Review №8

What a great place to get parts for your truck

An
Review №9

Very friendly and helpful staff. Will go back there again when the need arises.

Tr
Review №10

Get my paint here this old boy knows his shuf.

B
Review №11

The other NAPA on the east side of i25 is much better. Ive stopped at the broomfield location on Reed numerous times and the workers are always of no help. Grumpy old men who could care less and assume everyone has the same knowledge on parts. I wont be back ever again.

by
Review №12

After the loss of the best parts guy they had a couple years ago, not too friendly anymore. Fella named David was absolutely great with helping find or figure out what was needed. Still my go to parts store though

Br
Review №13

These guys are awesome and very understanding. I have been having such a rough time finding parts for my subaru, and they helped me not only figure out that my engine had been swapped, but exchange my parts for exactly what I needed right then and there. While they are a bit out of my way, I will for sure go to them before the advanced auto across the street from my house; thats how good I feel about going there.

Jo
Review №14

Very helpful

D
Review №15

Great service, store is clean and updated. Clerks were knowledgeable and happy to help. They had every part I needed and even a few choices to choose from. 1/3 of the price if the dealer and their service is better than the big auto parts chains.

Ni
Review №16

I go here usually when there is a specific part Im looking for, which they will usually have compared to other stores. I always go to other stores when possible, however, so I dont have to deal with antiquated attitudes and being talked down to because Im young and a woman. I get theyre trying to do their job but dismissing what I ask for just to take another ten minutes of discussion to get to exactly what I asked for in the first place can get very annoying as a customer.

Tr
Review №17

This is the best NAPA in all of Colorado

Ca
Review №18

I went to this napa to get coolant for my Audi a4 and I had a lot of questions about what to do and the two men working there did not want to help me with anything and acted like it was a hassle to answer my questions. Also as I struggled to put apoxy on they two men proceeded to smoke cigarettes and watch me not offering me any help. To say it nicely they were douches. If I could give no stars I would but Google review wouldnt let me post with no stars.

De
Review №19

Excellent service! Really were helpful in figuring out some electrical/battery problems and now my old car runs like a champ! Thanks all!

an
Review №20

These guys are better than most. They actually know what doing when it comes to partsand fixes. Plus they have all the extra nuts bolts wiring and tools you could need.

Al
Review №21

Had the windshield wipers I needed. They were not interested in helping me install them though.

Je
Review №22

These folks are really nice, and they beat competitors prices often enough to keep them on your list. I always caution people from getting maintenance advice from retail specialists, but for parts and tools this Napa is awesome.

Ke
Review №23

The only thing better than the warranties that Napa has on parts you buy is the service that this particular store offers. While troubleshooting some electrical problems on my daughters RAV4 was having, they warrantied not only the battery (which had been bought at this store by the previous owner) but also the alternator which I had purchase a year ago. I feel like they trust their customers and that goes a long way with me.

Br
Review №24

Its Saturday morning at 7am 30 min before Napa opened and the gentleman opened the shop early so I can get the parts I need. Napa Auto parts in my opinion has always had better parts over any other and this morning they gave me by far the best customer service. Thank you

Br
Review №25

These guys usually know their stuff and they mix paint and can help you with the process of painting your car if youre gonna try for the first time.

En
Review №26

Good place and good customer service, I recommend this place to everyone who need auto parts., the got everything.

Ch
Review №27

Been going here for a few years. Nice and friendly guys and they are really helpful.

Ja
Review №28

These guys are great! They helped us install tricky windshield wipers in the freezing snow. Thanks so much!!

Ke
Review №29

These guys are great, beyond helpful in every way and that is not just a one time review, its consistent. Be prepared that customer service on this level may make your wait a bit longer than expected but it will be worth it.

An
Review №30

Very friendly and helpful. Online order system doesnt seem to work so well.

Ma
Review №31

Great experience! Employee helped me change out my battery in the middle of blazing heat/sun, and I was very thankful to have the help.

Gr
Review №32

Very helpful although could not find the part i needed! I would reccomend calling them first!

En
Review №33

Found parts here where i couldnt faind no where els.

Je
Review №34

Only place i but parts.

Ri
Review №35

Great store...Best parts for my obsolete muscle cars.

Th
Review №36

Great quality parts and tools, good stock, and knowledgeable people. My favorite place to go for automotive or industrial needs.

Ph
Review №37

My go-to (closest) NAPA. Knowledge friendly staff do their best to satisfy your worn/broken vehicle part dilemma. Keep th wrenches turning☮️

Va
Review №38

Ever felt like you walked into a strangers house unannounced? Well come to this location if you want the experience, no one is happy to be there and they seem annoyed you showed up to shop.The carry liwui moly products so they get 1 star.

Ke
Review №39

Great service. Very helpful and informative staff.

Fi
Review №40

Napa Dave is the best.

ga
Review №41

Helpful guy behind the counter

Ry
Review №42

Always very helpful!

Be
Review №43

Great parts and great service!

Ke
Review №44

Good service and good products. Thanks!

Le
Review №45

The only place to get parts, Ask for Napa Dave!

Ro
Review №46

Always helpful.

Ch
Review №47

Excellent advice, friendly staff.

Ja
Review №48

Very helpful staff.

Mo
Review №49

Really bad experience with this location in special customer service with a super poor attitude!!!!

Et
Review №50

Very helpful people.

Bo
Review №51

Knowledgeable, thoughtful and nice!!

Ri
Review №52

Good folks, good service

Ra
Review №53

These guys go the extra mile every time.

Da
Review №54

Friendly staff parts I need were in stock

Ma
Review №55

Helpful & kind

No
Review №56

Amazing service

Ha
Review №57

Good service

To
Review №58

Staff friendly and helpful

Br
Review №59

Good parts

Ne
Review №60

Great Service

La
Review №61

Great service

Et
Review №62

Fantastic service

Ju
Review №63

Super helpful

Le
Review №64

Over priced

jo
Review №65

Every well

J
Review №66

Friendly staff

Le
Review №67

Expensive

Om
Review №68

Your staff is very professional and very friendly, very good Serbian, I simply recommend them the best in Colorado.

Information
13 Photos
68 Comments
4.4 Rating
  • Address:11986 Reed St, Broomfield, CO 80020, United States
  • Site:https://napaonline.com/en/co/broomfield/store/28034?cid=pl_yext_jobber_UniversityAutoParts_28034
  • Phone:+1 303-469-3332
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7:30AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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