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Slumberland Furniture - Burlington
3150 E Agency St, Burlington, IA 52601, United States
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Slumberland Furniture - Burlington
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Ju
Review №1

We had excellent customer service from Celia while searching for our family room furniture. She was very kind, helpful, and knowledgeable and prompt with communication.

Er
Review №2

I would like to give a big thank you to Jim from Slumberland in Burlington, Iowa. He was very nice and helped us with our order even when one place we were trying to get fell through. The delivery went awesome as well. The delivery guys help set up my couch and recliner right where it would fit the living room. We love our furniture it will work for our large family.

Jo
Review №3

The salesman, Jim Smith, was very polite and helpful. Seemed very knowledgeable in answering our questions and concerns. He was not at all pushy, which was a huge plus for us. Store prices are the best in the area. Overall experience was very pleasant. I highly recommend Slumberland for your future furniture needs....Ask for Jim. 👍

Do
Review №4

Loved working with the staff at Slumberland they carefully explained all the different mattress types and benefits to me along with the bases making selections so much easier

de
Review №5

Great place to buy mattress. Had a great deal and sales lady (Celia) was very helpful and knowledgeable.

Ro
Review №6

We walked in after a purchase from another store turned into october delivery. March purchase. Kelly met us at the door and we discussed recliners. Walked us through what was available, what the features were, and what was immediately available. Took a lot of time with us and we made a pick. Not being an impulse buyer, we went to a few other stores. We were back in 2 hours and made the purchase. Kelly made the whole buying process painless. Thanks Kelly Campbell.

Se
Review №7

Worst Customer Service Ever. I ordered something over a week ago and I havent received any communication from customer service on a lead time to get my order. Ive reached out multiple times with ZERO response.Cecilia is wonderful. She should make more money. She fixed the glitch. +2 stars for her.

Ke
Review №8

We had such a WONDERFUL experience with Celia! Will ALWAYS ask for her when we go in. She helped us and another lady, but it never felt like she was split between two customers.We went in to find a mattress and box spring for our toddler transitioning to a big boy bed, and we found a really great bed set instead! We never felt pushed into ordering anything we didnt want (except by our kids 😆) and was never pressured to get a slumberland card or whatever. Great prices, great service! Highly recommend!

Ha
Review №9

Jim was very easy to talk to and very helpful. I would definitely go back with this kind of service.

Di
Review №10

We had visited 5 furniture stores, looking for a specific chair. Slumberland had it. The staff was super friendly and helpful. They gave us a good price and excellent service. Next time, we will go there first.

Do
Review №11

Celia was very helpful and patiently went over using the controls for the lift chair with my mother. Looking forward to the arrival of the chair! Slumberland has always been great for our needs. Today was wonderful!

Sa
Review №12

Went in to buy a recliner. Told salesman Jacob what I was looking for (price range-style-features). He took me to the exact chair I purchased. Very quick poliet but no nonsense. Very happy

Vi
Review №13

I was so impressed how Kelly made me feel so welcome to the store and how she treated me! She was so knowledgeable and also she did such an amazing job in helping me find the couch and chairs that I purchased from her!

Di
Review №14

Kelly was very helpful! My partner and I had a wonderful experience choosing a couch for our new apartment! Definitely going to go here more often for furniture pieces

Ju
Review №15

We received excellent customer service from Celia. She was very friendly, helpful and professionally knowledgeable about the product we were looking for. I would definitely recommend for anyone looking for a new piece of furniture to look her up. We were very pleased to do our business with Slumberland and will return for any future purchases we need!

Lo
Review №16

Very professional and friendly. Knew answers to all of our questions. Jim Smith was a delight to work with.

Do
Review №17

Jim was personable and knowledgeable. Quality brands and clean store. Our new go to furniture store.

Je
Review №18

We dealt with Kelly on a pair of new recliners and a couch and she was phenomenal!! We have dealt with both the Burlington Iowa and Galesburg Illinois stores and have always been very happy. Awesome people, awesome products!

Ma
Review №19

Amy was great to work with! Can’t wait for my furniture to come in!

Ca
Review №20

Fantastic place to buy furniture the assistant manager Jim is phenomenal and will take care of you. We will be doing all of our furniture shopping here from now on.

St
Review №21

We had a very helpful and very patient sales women (Celia Adler) help us today. She didnt rush us even though it was past her time to go. She was helpful with all our questions, helped us find what would work for our family. Highly recommend if you need anything from slumberland ask for her.

Me
Review №22

I havent received my furniture yet but the treatment we got from our salesman deserves its own review! If you are in Burlington, IA, stop in and see Jom Smith, he will fix you right up!

Th
Review №23

I had a great experience. Friendly, helpful service and a great price

Ma
Review №24

Celia was very accommodating and helpful. She got my wife what she wanted and got us the best price possible . Very pleasant experience!

An
Review №25

Another great experience at Slumberland! Their prices were the best and the sales staff was knowledgeable and very helpful.

Mi
Review №26

Salesman Matthew made it simple and easy to get what I was looking for. Very polite and thorough with explanation. Very pleased with my purchase

Je
Review №27

I have had only good experiences here. I bought a lazyboy recliner a few years back and came back to look at mattresses. The lazyboy was delivered and put together. It is still a great chair and the transaction was very easy. I did not buy a mattress today, but Matt spent a lot of time finding out information for me. They deliver 45 miles away at least. Some deliveries are free depending what you purchase. There is a big variety of furniture of many different styles. I always come here when I am looking for furniture because they are respectful, professional and helpful. Sometimes they have great sales too.

Th
Review №28

Christian was the sales rep that assisted us today in the purchase of our new sectional and he showed us a few options based on our interest in a certain sectional and then stepped away and let us browse to make sure our choice was the one. The moment we settled on one he was very prompt in helping us settle and get things taken care of and back out the door.

Pa
Review №29

Cecelia was great. She took the time to go over options. She saw us come in, greeted us and then let us browse until we were ready to get more information about our selections. We never felt harassed or pressured. Cecelia has set the bar high for the delivery and set up team. Thanks for a great buying experience.

je
Review №30

Salesperson Matthew Smelster was very helpful. Answered all of my questions. He was very knowledgeable and patient. Thank you Matthew, my husband and I appreciate all of your help.

J
Review №31

Celia Adler was very accommodating with my order! Showed willingness to do what ever it took to help me find the Chair I was looking for and gave me options that made my bying experience much more comfortable.

le
Review №32

The employees were very knowledgeable and very helpful made it a great experience

To
Review №33

We had a really good experience. Jim was very friendly and helpful. We got exactly what we wanted and was able to finance it as well. I will be visiting Slumberland again for my furniture needs.

La
Review №34

Kelly Campbell was an absolute pleasure to work with. She is very knowledgeable of all products, really listened to likes/dislikes, and was incredibly patient while I decided what I wanted. I would definitely recommend anyone to shop at Slumberland in Burlington.

Co
Review №35

Matthew our sales rep was very knowledgeable and patient as we made our selections even as my eye wandered to another piece. He was very clear on when we could expect our pieces to be delivered.Looking forward to all our purchases, thank you.

Jo
Review №36

I came into the store knowing exactly what I wanted and Celia was very friendly and helpful. She was fun to work with and I am so thankful for her knowledge and ability to answer my questions.

Ka
Review №37

Great customer service. Knowledgeable, friendly and helpful staff. Great discounts

An
Review №38

Very helpful throughout the entire process to find a way that worked for our situation-we were closing on a house and the knowledge shared with us saved us a potential big issue!!! we were so thankful!!! THE BEST!!!!

Co
Review №39

I had a great shopping experience at Slumberland Furniture. The salesman was helpful and very knowledgeable about the Stearns and Foster mattress set I was interested in. I was pleasantly surprised it will be delivered in less than two weeks!

Br
Review №40

Very helpful and knowledgeable. Helped us without being pushy.

Ma
Review №41

I wasnt there myself but my husband Gary was. He said that everyone was very helpful and nice.

Je
Review №42

Customer service has been amazing! I leave four stars because of the extended wait, but in the end, this is related to Covid. Not the fault of the company I don’t believe.

Li
Review №43

Person waiting on me was very helpful. My experience there was enjoyable. Thank you.

Do
Review №44

Very friendly and great service, I would go back.

Ja
Review №45

Celia is very helpful thank you for having such great employees!!! We will be back!

Jo
Review №46

The sales representative is very courteous. He explains the whole details of the transaction. I am very comfortable with him.

Jo
Review №47

Staff is really good. Was told furniture would be in early December. It’s January 18th and I still haven’t received it. Every time I call they say next week. They will still charge a delivery fee on something that is over a month late. I understand manufacturers suck but by now my couch is outdated along with the rest. I expect a discount and free shipping let’s see what happens.

Al
Review №48

Wonderful experience! Went in looking for budget-friendly couches and were not disappointed. Keep in mind that any deliveries ordered now aren’t available for another month or two due to the pandemic. We were very happy they had financing as well, so we got a great couch for a great deal

Lo
Review №49

Nice store and nice employees. Was just browsing. Would go back again

Ta
Review №50

Friendly, helpful staff helped me find the perfect piece!

Rh
Review №51

We purchased a couch. In less than 30 days, the foam in the leg rest was disintegrating & you could feel the wood. It was very uncomfortable & I had to put a bed pillow under my legs to keep from feeling the wood. We reported it. 3 times, two men from the Home Co. came to my house to look at the couch. Their final report was, that it was my fault because I was too short to properly sit on the couch! (Im 5 foot 6 inches tall) I will NEVER buy another product from Slumberland again.

Ki
Review №52

Super friendly and personable staff! No pressure buying and great policies if you are not satisfied with your purchase. Will definitely do business there again!

Lo
Review №53

Very helpful. Found what I wanted at a great price.

Sh
Review №54

Very helpful and great prices! Kelly is phenomenal!

Ki
Review №55

My experience was beyond super. Matt’s knowledge on recliners helped me make the purchase. Highly recommend

Z
Review №56

Great customer service and very knowledgeable employees! They take time to go over everything and salespeople are not pushy.

Ki
Review №57

Enh they were ok. Couldnt tell me if the pillowcase protectors worked against bedbugs. In order to get the 120 night guarantee we had to pay extra for a mattress protector as well as a bedbug cover. Asked about the mattresses on their website and I was told oh thats a kids mattress (even though it comes in a king) and the next one was discontinued the 3rd one I asked about was not in the store. Have to wait 3 weeks for delivery because A) they didnt have the base in stock for another 2 weeks and B) once they do get the base in stock I gotta wait another week until they get around to coming to Fort Madison for delivery.

Br
Review №58

Very pleasant and easy to work with.Thanks!

Da
Review №59

Very friendly and helpful staff!

Lu
Review №60

Great deal!! Love my mattress!

Ra
Review №61

Pleasant salesperson she was a delight to work with. She was very polite and helpful, while shopping there the customers were pleasant, couldnt ask for a better place to shop !!!! Thanks so much

Ra
Review №62

Jim Smith was very helpful and courteous i would recommend this store to anyone interested in furniture

Ry
Review №63

Matt took great care of me. Very knowledgeable and helpful!

ki
Review №64

I did a phone order and Celia was wonderful to talk to. She was informative and very helpful in providing some options for me.

Be
Review №65

People were great snd very helpful

N
Review №66

Mrs Campbell was so diligent and patient with me. It felt like she were buying for herself making sure that I like all the detail of the product. Is you need the best help look for her.

De
Review №67

Celia was fantastic! She was patient and helped us customize our living room furniture to fit our space. I would definitely recommend Slumberland.

Ch
Review №68

Jim, the sales man was very helpful and made my purchase very easy. I will always go back to him.

So
Review №69

Have purchased most of all my New furniture 4rm Slumberland and have Always been Happy with the purchase and the store employees help!!Recommend this store 4sure!!

Za
Review №70

Great service and prices.

Bi
Review №71

Our Salesman was very helpful and wasnt pushy at all. When going to big furniture store that is one thing I am not a fan of, but he let us know where the beds and mattresses were and checked on us and was super helpful when we had questions. Cant wait to get our new bed!!

Mi
Review №72

They are very friendly and helpful. Wonderful experience. Can’t wait to get my new couch and dining room table and chairs.

Am
Review №73

Beautiful furniture just on the expensive side. But high quality.

Ju
Review №74

Matthew Smeltser is a very knowledgeable salesman. He answered all of our questions completely and helped us to find just what we were looking for while not being pushy, unlike Ashley Furniture.

La
Review №75

Enjoyed our shopping experience at Slumberland in Burlington. Matthew was very helpful with any questions we had but gave us the space to browse, without feeling pressured.

Ma
Review №76

Great selection and very helpful and courteous staff.

Te
Review №77

Kelly at Burlington store was great at demo and finding me best color available!! College kid gonna love it!

Da
Review №78

My husband and I stopped at 3 other furniture stores but Slumberland trumped them all. They have a great selection of sofas, recliners and beds. In fact, we bought all three from them. Don’t waste your time any where else. Ask for Kylen when you go.

Ri
Review №79

Ordered by phone from store. Shawn was professional and easy to work with. Saved over $200 ordering from store versus online.

An
Review №80

Anita is the best salesperson ever! We always shop with her because of her awesome knowledge of her showroom, her bubbly personality and her customer service skills are second to none! I would swear she was the store manager because she is so great! Thanks for another great shopping experience. I would give her 10 stars if I could. Thanks Anita...you rock!!

Ca
Review №81

We were very happy with our experience at Slumberland today. Ruthie was very helpful and honest in helping us choose a new adjustable bed. We also looked at recliners and a sofa and are going to let her know if they will work in our space.

Cu
Review №82

Kylan Vice was awesome! Helped us throughout the whole process of being there and helped us with our budget! Kudos to him and y’all for having him! I am a GM at a restaurant and wish I had people just like him in my store.

Da
Review №83

Great service.

S
Review №84

I went looking for a couch set and the lady was super friendly and knowledgeable. She took the time to answer all my questions and she even helped me to get the best deal. I would definitely recommend and return.

Ci
Review №85

Great quality product, price, color and style. Plus I picked the perfect day on Leap Year Day and got a 29% discount! Thank you Slumberland.

Ly
Review №86

Kyle and his associate was awesome to work with! They went above and beyond helping me choose the right pieces of furniture, they moved pieces close to each other to see the vision which was very helpful. I cant say enough about thier service! I highly recommend them!

St
Review №87

The store has a large selection of mattresses and we bought exactly what we were looking for. Slumber Land beat the price from an online order directly from Tempurpedic by $1500. Then threw in $300 of any merchandise of our choosing and a free tempurpedic travel pillow. They didnt know we were looking at buying online either. ZERO PRESSURE salesman. Their regular prices were great and we happened to be go during a sale which is awesome!

Le
Review №88

Very helpful, not pushy

Za
Review №89

Very kind people and good prices.

Gr
Review №90

Website isnt helpful. Nice pics of the store, but no way to see specific items they might have. Not driving there just to check it out!

Co
Review №91

We had shopped 2 other furniture stores and Slumberland was no. 3. The sales gal was helpful when he asked questions and let us walk around and look. We found the chair we wanted, very good experience.Cooky and John Schroeder

Pe
Review №92

Great service....not pushy...yet super available for questions and input. Ruth was the employee that helped us...Ordered two matching recliners for our anniversary. Thanks for an enjoyable experience.

Ro
Review №93

Love how the salesman told us where to go and left us alone. Then check in now and then. Perfect

Na
Review №94

Great service. Friendly and knowledgeable.

De
Review №95

We went to Slumberland to pick out a a new mattress. We dealt with a gentleman named Kylen, not sure on spelling. Kylen was very knowledgeable, professional, and made our purchase quick and easy.

Ro
Review №96

Very helpful staff & great deals. Would highly recommend.

Da
Review №97

Friendly and attentive customer service. Has a positive attitude and attention to detail on all their furniture. Thank you very much..

ma
Review №98

Very Friendly and helpful!

LJ
Review №99

Good price for the furniture. COVID is causing delivery to be 8-10 weeks.

Au
Review №100

Kylen was very helpful and answered our tons of questions. We went to several other stores and came back to Slumberland because their customer service was the best.

Information
8 Photos
100 Comments
4.6 Rating
  • Address:3150 E Agency St, Burlington, IA 52601, United States
  • Site:https://slumberland.com/stores/-50-burlington-ia?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_content=50
  • Phone:+1 319-754-8877
Categories
  • Furniture store
  • Bedroom furniture store
  • Kitchen furniture store
  • Mattress store
  • Sofa store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:12–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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