This location is awful. We had appointments for Covid tests so we could travel. When we arrived, they informed us they werent doing them anymore! Nobody called or emailed us to cancel our appointments. The woman behind the pharmacy counter didnt care one bit about us or how this was affecting us. I will never deal with CVS again. If I could leave zero stars, I would.

I have been going to this pharmacy for over two years now and I have never had a problem getting my scripts on time. Love this place

Just the worst! And not just this location but CVS in general!Waited on hold for 40!!!! minutes to talk to the pharmacist! Really?! No one bothered to answer phones I guess!If you wanna get covid tested dont even bother! They tell you to be 10 min early for your appointment or your appointment will be cancelled. Its meaningless. I was in the drive through line for HALF AN HOUR! My kids appointments were cancelled the day of BY THE CVS SYSTEM, I only got a text! and I could not get them rescheduled even after spending 2 hours on the phone!Just go to the GCC embry testing! What a breeze! CVS is horrible!

Sincere thanks, Loretta. In a five minute telephone conversation you fixed a weeks worth of misunderstandings. Cant thank you enough!Joanne Sullivan

A lot of empty shelves. Coupon machine broken. No pedialyte

I never go to CVS but I recently moved by one and I needed to purchase an item. I received $10 off my next purchase and this was my closest CVS. I visited 2 days after i received the coupon and I tried to redeem it and it wasn’t scanning so the clerk called up the store manager Lisa for help. She was no help at all. Bad customer service. Coming to write the review I noticed this location has 2.5 stars average and am not one bit surprised. Lisa does not belong in her role. Unfortunately, this building is in a great location with a lot of traffic but after visiting I can see why the parking lot is always empty. I recommend driving up the street to the location on Warner and McQueen

Everyone here is so kind, helpful and hardworking. The Pharmacists Loretta and Ryan are both so awesome. Every technician is always so helpful and do whatever they can to accommodate your prescription needs. Love that they know me by name and always work so hard. Thank you!

Customer service is horrible. Pharmacy manager is rude and does not know how to multitask. I was waiting in line for 10 minutes and there were 3 people behind me. She served drive through customer and completely ignored us. Then I left and came to the cashier to ask for help. I was waiting there for 5 minutes and nobody came. Then I went outside and 2 workers were smoking. I asked them if anyone is working on the register and I left. CVS, there is a lot of competition and I am surprised that you do not work on customer service. Pharmacy screwed up 2 of my orders after my surgery couple months ago and did not do anything. I have not received even a simple apology. This was my last time going to this store.

Simply terrible customer service. We waited in line for an hour only to be told that the person we needed to talk to had just gone on break. Run.

Friendly staff greets you. Fully stocked on items I shop for.

The front store staff overall has been great. The pharmacy techs are overall are great as well. I feel awful for them though and Im guessing the whole store would benefit from getting a new pharmacist. She is by far the worst employee Ive encountered here in Chandler. Every time Ive had to deal with her she has been rude and always seems to be way backed up. I understand things get busy but every single month its the same story and the same nasty attitude.

It took a while to become used to this area. The pharmacist initially was rough around the edges. Instead of negative reviews try to find out why the staff is the way they are. Now I have a fantastic relationship with my pharm team ^_^

Unfortunate customer service experience while trying to get my inhaler from the pharmacy. It took over 30 min for the lady to fix a mistake she caused w my account and after all said and done the pharmacist still had to get my prescription ready. I advised I had called ahead to avoid the wait and asked if it would take much longer my fiance is waiting in the car for me. The pharmacist says the longer I stand here talking the longer it will take me to fill it. Not even an apology or any type of ownership for the issue that was created. Very disappointed.

I have been going to this pharmacy for about five years. Its in my neighborhood. The pharmacist I talked to about my prescription was rude. I asked her questions and she was irritated that I was asking about my prescription. I will continue going to this pharmacy and will continue giving them one star until the service improves. No reason to talk to a customer that way!

These guys are always awesome. Ive never had an issue. My wife gets tons of prescriptions and I cant keep up. They always make I sure of renewals and any prescriptions that are done with a text. Good people.

The rudest nastiest pharmisicts. I get called relentlessly to come pick something up and when I do its never ready ever. Have to turn around and go home then come back. Even when its ready they never smile and are just miserable. I dont get it. I say thank you, they never show common courtesy and say your welcome.

This has to be the most incompetent pharmacy Ive ever dealt with. They have on multiple occasions messed up on my prescription renewals. The last issue has taken almost 2 weeks. My doctors office sent a renewal to them that they cannot find and then after driving across town to get a hard copy of it the pharmacist says its a copy and they cant refill it. The ink from the doctors signature is bleeding through the back of the paper! To be fair some of the staff are very friendly and helpful but I have had too many bad experiences and will be switching to another location.

This CVS is on point. I cant keep up with my prescriptions and refills. Cvs keeps track. The people in the pharmacy request refills when I need them. They make sure that my insurance is contacted if my med is not covered. I refuse to go anywhere else.

Horrible service they are racist. They promised my rx with in the hour and took them All day

Kay is very rude. Please give that woman some customer service classes.

4 because for long receipts. Could have been A 5 with normal size receipts!!!!!!!!!!

Very Rude white hair pharmacist front lady not good customer service .

Rude customer service

Good store