Good place with good prices. Staff is friendly. They have convenient carts to use. They keep it pretty clean. I recommend this place to store your stuff. There is a guy who plays the drums in his unit which is entertaining for about 30 seconds haha.
Very clean and sensibly priced. Very helpful management!
Installation inside the building is huge. Very sizey! Cool a/c, but only for the building. Outdoor storage unit are cheaper, but have no insulation from the temperature. You get what you pay for.
WOW!!Talk about GREAT service! Jen was SO KIND and a wonderful person to talk to. Very safe and clean facility. AND THEY GAVE ME COOKIES! 😆HIGHLY recommend!
Climate control?????? I went into my friends unit yesterday and it was not cool in there at all. Im hoping they get that in order along with the bugs I saw several living and dead in and out of the storage unit
Super friendly staff, clean, and well priced.
Over the course of three different days (8/1, 8/2, and 8/8) I’ve had the best customer service experiences at Eden Way Storage compared to any other business I’ve worked with. The first day I went only for price checks and got great advice on unit sizes for my needs, solid pricing information on all options, and details on the agreement—all with a constant upbeat happy attitude and wanting to help me in any way possible. The second day was exactly the same as I signed through all the paperwork and talked about what I might need, again with constant positivity and wanting to be helpful. The third day I went in just to tell whoever was there about my experience and she had the same happiness and customer service attitude. And every single time, without fail, I was offered a bottle of water. I haven’t had such consistent, high end customer service experiences in years and just have to leave a review on it. Facility is super clean, easy to use, and the truck rental with the discounted first month rate that’s being offered outclasses all of their competition.Store your stuff here—anywhere else is a waste of your time.
Great storage center! The staff is friendly and knowledgeable!
Great customer service.. The manager gave us bottle water after seeing us work in the hot sun. Priority Moving and Storage
Very very rude office manager (Dawn). Seriously is just obnoxious. Talks to you like you said something smart and shes defending herself and the company. Seriously has a bad attitude problem and should be in no position to represent a company.Ps. I am not a customer nor will I ever be after witnessing this MANAGER talk to her customer the way she did, in front of another employee at that, so shes very comfortable behaving this way. There were 2 other families moving in this day and thought the behavior was completely unacceptable or unwarranted.
This is my first time using Eden Way Storage but I definitely recommend them. The associates were very nice and knowledgeable. They answered all of our questions and gave a great tour. It is great to be able to use their moving truck as well with no additional charge. That was a great cost-saving help. Very clean, secure and lit. 2 thumbs up
I have rented a climate controlled storage space at Eden Way Storage for over 15 years. The property is always clean and trash free. The ladies working at the reception desk are kind and helpful. Especially, Natalie. I could not be happier.
Good clean facility. Safe secure. Easy accees.
Stored my items for a little over a year here. Never had any issues, and the staff were great. At one point, I changed my credit card which was used for the payment and forgot to apply that online. I was notified by email immediately that I was a day late, and then I made the necessary change and there were no repercussions, which is always nice. They are informative of days they will close early or will not open, and are also informative in the event of hurricane closure.
This is my 3rd time around renting a unit from Eden Way Storage. They are simply the best! Easy access to your unit and friendly staff. I definitely would recommend to anyone in the area to get a unit from here.
Great people ready to help you. Clean place to store good furniture. And you leave with a free water.
The staff here is very accommodating and down to earth. They were very thorough and upfront with explaining my leases terms and conditions. The facility is very clean and I love how secure it is! Not to mention its very affordable AND you get to save money by using their moving truck for free. Will definitely refer to anyone I know who needs storage.
Honestly the most genuine and helpful customer service I have ever experienced with a business. The manager Dawn and her staff went above and beyond all expectations to assist my son who is currently overseas serving with the Navy. Dawn and her team went out of their way to ensure our very specific and difficult needs were met. I would highly recommend this very professional business for your storage needs. A++++ Service !!
Absolutely the best customer service Ive had in a while. Sandy helped me out and honestly was so incredibly helpful and sweet. The facility is extreamly clean and everything I needed. Thank you so much again Sandy you are amazing!
Very pleasant experience all around. Its a clean, well cared-for facility. Our truck driver was able to pull his big rig right up to the unit so unloading was a breeze. A free truck, as well as hand carts are available to assist. The staff has been helpful as well. Id recommend this facility to anyone.
My fiance just got back from deployment and we kept his car in storage. When we picked it up everything is as we left it. Great service and very nice staff. They are very military friendly and so accommodating.
I went into the facility to get a price quote and availability. I was very impressed with the cleanliness and organization of the office and the grounds. The security with the cameras, fencing and codes is amazing. The young lady in the office was very willing to show me a few different sized units, she was very polite, professional and answered all my questions. I do not need storage until the first of the year but I definitely will be renting with Eden Way Storage Center.
Needed a place to store home furnishings between temporary housing and getting our new house built. Staff is friendly and helpful. I was able to see the unit before hand. Plus the area is secure and clean. I chose Eden Way because of the climate controlled units, location, and price. Plus who doesnt like a free truck rental to help move.
Great customer service, location, prices. Easy to get in there buildings and they provide carts in order to help with moving items. My only personal reason why I did not mark 5 stars is because I wish I had access at all hours because of my work schedule.
They went above and beyond to accommodate our family during my sons deployment. Patient, courteous, helpful and understanding. Truly appreciated!
My wife, Lindsey and I recently had to obtain a storage unit and we were referred to Eden Way and absolutely loved the staff! Our first unit got filled and we quickly realized we needed more space. The manager was very accommodating and found a smaller second unit, with a great price! We would recommend Eden Way Storage to anyone in the Chesapeake area needing storage options; great security set into place as well!-Alex and Lindsey
Eden Way Storage is one of the best storage facilities in the area. They are very clean and the climate controlled storage is wonderful. The fact that they have a moving truck you can use for FREE when moving in is a blessing, and the $1 first months rent is another added bonus. The security is great and the storage units are well lit. I feel safe at all times when I am there.
Bad experience using their storage service. Not accommodating and the staff was VERY rude. Be aware - they will allow use of their truck to bring items to be stored but you cant even rent it from them for an hour when removing your stuff. Also, they would not allow us to drop a pod at their location to load for a move, even if we were their waiting on it! None of this was disclosed up front and they put us in a real bind when trying to move our daughter. There is more.... but that should be enough.UPDATE: December 20th 2018. I got a notice from Google that “the owner” responded to my comments. The comment from the owner in part says ”...we are glad we were able to discuss this with you and get things taken care of...”. This is an absolute lie! They have not made contact with me in any way (phone, email, text, etc.) and nothing has been taken care of. These people are obviously trying to make this look like it was taken care of so their Google review looks good. This is so blatantly dishonest, I felt compelled to make it known, but I am not surprised.
I am very pleased with Eden Way Storage. I had previously rented a storage unit from them 2 years ago. I find myself needing them again. They are by far the best storage facility around. My furniture and belongings were good as new after being stored for a year. Frances and Chelsea were extremely friendly and helpful and I have already recommended a co-worker to them.
Great experience! The staff is friendly and knowledgeable. Frances was a big help. I appreciate that they offer auto pay, free usage of their movie truck at move in, $1/first months rent if you stay at least 3 months, super convenient location, and more. Great company, wonder they score a 4.9 on Google Reviews :) Thanks, Dave
We arrived in Chesapeake in the afternoon pulling a trailer. Within half an hour we were completely signed up for our much-needed extra storage. Staff was helpful and friendly. The units are clean and climate-controlled. There were carts to help with the heavy items--even a truck was available, if needed. Overall, a great experience.
Dang! Talk about security! Just ask to look at the place with an associate and you will be shocked at how much security there is. Also, they have climate controlled units but thats for humidity control. All the other units have temperature control still. Its a secure well controlled storage place overall.
When looking for a self-storage in Chesapeake, stop here first! I was pleasantly surprised with all the free extras. I didnt need a free truck, but it was nice to have a free lock. Customer service is amazing! They did everything to save me money. Thank you guys!
Love this place! Recommend it for anybody looking for storage. The customer service is GREAT! Storage unit is clean and access hours are good also.
Hello Eden Storage. I am taking the time to say that Im glad that I chose you to store my things in while I am out of the country. You supply me with security, a piece of mind knowing that my things are safe, and you also leave me a message letting me know that a package came for my to your company. I just want to say thank you for everything that you have done for me so far.
Thank you for operating such a clean and safe facility. I always feel safe whenever I have to load or unload anything from our storage units. Love the automatic lighting and carts that are always available! Also - Customer Service is great and very much appreciated.
Needed a storage unit for my entire apartment at short notice a few summers ago. The staff at Eden Way storage in Chesapeake were able to accommodate me that same day for a great price and I was moved in by that evening. I was even able to use the storage center moving truck at no extra cost. Any time I interacted with the staff they were always very friendly and helpful. The units themselves were well priced for the size. The building my unit was in was always clean and always secured so I didnt worry about my belongings. Very large cargo elevators and multiple flat beds and dollies at every entrance made moving items in and out throughout the year quick and easy. I recommend Eden Way to anyone who needs a storage unit and would gladly be a return customer if needed in the future!
Great companyGreat property
We really like this facility. The building we are in is climate controlled, very clean, and very safe. They worked with us to get us into a unit right away. I would recommend them to anyone.
Tiara thank you so much for your update review it was right on time; me and some of my military friends were talking about using this place so glad we didnt; some of us have unique circumstances also and if they cant work with the military then we wont do business with them; I will gladly pass the word because this area is predominately military and we have enough to concern ourselves with serving our country and taking care of our families. Thanks again for taking the time to do an update. I didnt want to give it any stars but you have to at least give it one in order for your review to post.
This is my 2nd time storing here and I wouldnt go anywhere else. The prices are comparable. The employees are friendly and the facility is very well kept. I think including a trash can outside of each door of the climate controlled building would be a plus. Otherwise, my experience has been great and I would recommend this location to anyone looking for a safe, secure storage facility.
Quick and easy. Staff was friendly and helpful. This was the 3rd place that I went and the other 2 places acted like I was puting them out for asking. Free truck rental definitely a plus. Dollies and hand carts right at the front door. Couldnt help but feel like I made a good choice when I left there.
The office staff at Eden Way is ALWAYS so friendly and helpful. I always enjoy when I visit the storage unit that the sorority rents from Eden Way. The property is always so clean and tidy. The landscape of the property is always well groomed. I love the climate control unit that we have.
At Eden Way Storage Center the staff is great, very friendly, the units are well-lit and very clean. I really love that the units are climate controlled and the pricing is very comparable to that of a unit that isnt climate controlled. When moving in and out they have carts to help with loading your belongings, a bathroom to use and a truck for rent. I will always recommend this storage center.
I am very glad I chose Eden Way Storage thus far!! The staff is extremely friendly, helpful and informative!! The unit was clean and easily accessible! The fact you can use their truck for 4 hours is a plus!! I would highly recommend them for your storage needs!!
Very friendly staff and great prices for the storage units! Had such a great experience when I used their storage last time, that I decided to come back to them for my storage needs again! Wouldnt go anywhere else for my storage needs! :)
Love this place. The facility is well kept. The staff is so courteous to their customers. They have great security, and the prices are the best I have seen in Hampton Roads.
I have only used one storage place, but I highly recommend Eden Way Storage Center. Their facility is very clean, well lit and the staff is also wonderful and helpful. Also, use of the moving truck is a huge bonus!
I have been storing here for years! The center is clean, well lit and very accessible! The office staff is very friendly and helpful. I would recommend Eden Way Storage Center to anyone who has the need for storage.
This place is so awesome. It is very clean and well lit. The staff is also very polite and respectful. I could not have chosen a better place to store my stuff.
The storage unit is very clean and their security system is awesome. The staff was very nice and patient during the paperwork process. I highly recommend using their storage facility.
I was trying to find a storage unit on a sunday and everyone was closed. I was supposed to have a uhaul storage unit but they canceled my unit. I called Edenway told them what was going on and they told me they had one. The ladies that were working that day were very helpful. I just wish they would pro rate if your not going to be in it very long. If I ever need a storage unit I will be using Eden Way!!!!
Great rates, friendly staff. They give a free truck for moving in. Staff takes time to explain. Flexible hours
Looks like a nice facility. Tempature controlled. They also have carts for you to use to help move your items. The front entrance has a security gate and a large fence all the way around. Location within about 2 miles of highway.
Outstanding facility located in the heart of Greenbrier. Staff is very pleasant and experienced to answer all questions that you may have in regards to your storage needs. Prices are very competitive to other storage units. One of the best in the area.
I came in with my boyfriend to see about storage. The free truck is what brought us in. The place is really clean.
Outstanding facility! Clean, lots of climate controlled spaces, friendly and helpful staff, and great amenities! Free use of truck for moving is awesome!!!
Been only a few weeks, but so far I am very happy I chose Eden Way Storage. I looked at many public storage companies in the area and none came close. Eden Way staff is courteous and professional, the units clean and the grounds very secured with cameras everywhere with the live feeds on display in the main office. Dont waste time looking at other storage units...if you are in the Greenbrier area...go straight to Eden Way.
Eden way storage has the best in security. I just love the fact that everything is seen all the time. Its always neat and clean and the staff is very friendly and helpful.
Signing up was very efficient and the lady assisting me was wonderful. The units are clean and accessible. I like the fact that they send notifications for closures due to inclement weather.
Eden Way Storage Center is the cleanest both inside and out that I have seen. The people there are very friendly, courteous and helpful. I would recommend this storage center to anyone.
The Storage Center is awesome!! The security at this place is awesome! The facility is super clean! Staff is super friendly! I would recommend to all my friends and family!
Exellent facility and very nice people! Ive been using their facility for over a year now and my furniture is still in great shape. Ive never seen and bugs or pests. I recommend them to everyone I know.
Eden Way Storage Center has been the best experience I have had for storing my valuables. They have the best security, features and very clean compared to any other facility around. I would recommend Eden Way Storage Center to all my family and friends.
Very helpful staff. Very easily accessible and clean grounds. Highly recommended. Having the use of their truck was a bonus, helped me out immensely.
My experience has been good expect for the truck situation. The day I reserved the truck the battery failed. I had to rent a U-Haul and Eden Way Storage reimbursed me $25 mind you the U-Haul was $75. Other than that the storage is secured and clean.
The center is clean, and has numerous options available as far as the size of the storage units. They also have plenty of packing materials available for purchase. I would recommend Eden Way Storage over the other centers in the immediate area.
Great customer service. My paperwork was done in a timely manner. I would recommend this storage to people I know.
Clean facility. Helpful staff. Military discount. Highly recommend.
Customer service (staff) is very knowledgeable and friendly. Ensures you understand the staff hours of availability, use of security system and different methods which you can make your payments. Especially helpful for those who are in a military deployment status. Personally hold personal property at the Greenbrier location. Would highly recommend to anyone who is thinking of a storage unit short or long term. Thanks Eden Way Storage Center. The Brazzles
This place if full of friendly helpful people. From talking g to them on the phone or in person I always feel welcomed. The facility is clean and very well lit. I was pleasently surprised the use of hand carts and dollies available for use to help you move in or move this gs out. I love the climate controlled unit verses the outdoor unit I had before a d it was even cheaper. The location is great. The only improvement I could ask for would be a left turn out of the facility onto Eden way. The U turn is not my favorite. I have rexomended this storage to 4 of my friends already and will continue to for the rest of my friends in need of a storage unit
Good location, friendly and helpful staff.
Staff was very helpful and helped get us the best price for what we needed. Clean facility and a great location.
Staff is very friendly. Location is convenient. Love that it doesnt cost extra for climate controlled units. This makes a huge difference.
Great prices and location. I was able to come in on lunch break and leave with a storage unit. Very helpful staff.
I have been a customer of Eden Way Storage Center for five years. The facility is well kept, well lit, and the team there have supported me in every way they could. I would not go anywhere else in the Greenbrier area.
The managers at Eden Way are awesome and the service is great! They always have what I need and help me with any problems or concerns I have. Yall are the best around!
Staff was super helpful. Love all the amenities and security
Very professional and clean facility! Safe and secure.
I chose this location because its in a great location & features good security (i.e., passcode gate & security cameras). One thing they could improve on is sweeping hallway floors leading up to our inside storage unit. Im not sure why its so dusty. Overall though, its a nice storage facility.
The staff was very professional every time I have gone in to see if that was the location I wanted to store my items. I will be gone for a full deployment and wanted to ensure I was keeping my belongings with a trust worthy business. Not only did I get a lock for free she walked me to my unit right away to make sure it was the perfect size unit for me. Being able to drive my vehicle right up to the door for dropping off is a huge plus. VERY SECURE LOCATION!!!!UPDATE for all my military people trying for a storage unit they dont work with our situations!!!!! I was told previously that I would be able to use the truck to move my belonging closer to me moving out of my residence. I wanted to get the storage early to move small things. The female that signed me up and issued me my unit told at that time that since I wasnt moving my bigger items I would still be able to use the truck at a later date. So today I call to set up a date and Francis proceeded to tell me that bc it wasnt within a few weeks of me getting the unit I couldnt use it. Then....she proceeded to call me a liar saying that the female that issued me the place had been there for years and would know better than to say that. Excuse me Francis but this isnt something I would make up or lie about as you tried to indirectly call me a liar. So basically the employees are not on the same page and they do not help people with different situations. I have no choice but to leave my things there bc I leave soon but just know I will make sure no one I know uses your facility.
Very please with my unit. The staff is friendly and very helpful, clean environment and safe.
Great service. Free truck very helpful. Clean. Affordable. Perfect.
A place to keep your stuff
Eden Way Storage Centers location is perfect - right in the heart of Greenbrier with easy access to the interstate. The facilities are always clean and well maintained.
Very professional and courteous staff; very clean!!
The people here at eden way are so polite and helpful. Every time I come in the office its all smiles!! Great staff!!!
The woman at the front desk Dawn and Frances where absolutely extraordinary with all their help and helped me get my extra stuff set away safely. Best storage around the area
We have rented from Eden Way Storage for over 10 years and have been completely satisfied with the cleanliness and ease of access to our units. They offer other services that make moving a breeze.
Always very kind and helpful. Have been dealing with them for years!great service!
They are a great group of people to deal with. The storage facility is always neat and clean.The security is great.
This place is great, near the interstate . Staff is so helpful.
What a great staff! clean facility! we will use them over and over again. take advantage of the special and get one month for $1
Absolute wonderful service and well maintained property. Been a member for over 2 years and wouldnt think of going anywhere else for my storage needs! Thanks for everything EWS!!
Great Experience. The facilities were clean, the rates are fair and Nathlay was very pleasant to deal.with
Love the location, the cleanliness and the friendly staff! Most of all, I feel I chose the safest place for my belongings while they need to be in storage.
Beautiful facility - reasonable prices - great staff! Best storage in the area!
This facility is very clean and safe. The staff is friendly and made obtaining a storage unit quick and easy.
Eden way storage is a very professional service with friendly staff. Im glad that I chose this facility. They gave me exactly what I needed. :)