REPAIR π¨βπ§π» REPAIR π¨βπ§π REPAIR π¨βπ§ πAfter waiting a long time i FINALLY! Got my vehicle fixed. What a journey! Yea it took me 4 months but itβs worth it, you want them to do the job right. My only reason why I rate them 4 stars is because there was a bit lack of communication. They was very nice and kind when I arrived for pick up. I feel very accomplished that as an adult I got my business done and took care of. If youβre looking for repairs or custom jobs I would recommend them. They have completed the repair before the winter, thank you LaSalle repair shop for your time and effort. Also I like that the manager actually step in and helping me with any concerns and issues. This is a great team keep up the great work and rest to sure ill be recommend others towards your service.Thank you.Officer Johnson
I have been using auto body shops for over 50 years. Have been to Erie-LaSalle twice since moving to Chicago, once for body work and most recently for paint correction. Would award 10 stars if I could. Great customer service and response time. No over complicating the issue. Clean modern facility. Fair prices. If only they had Ferrari loaners...
Been trying to get some minor front end damage repaired since July. Theyve pushed me 3 times, once cause parts werent available. Parts are in now but apparently theyre saying paint bay has been down so now theyve pushed me again to mid-november.They are pretty nice when I call in, so they got that going for them, but I dont have any confidence theyll be taking care of my anytime soon.
Erie-LaSalle Body Shop and Car Care Center is outstanding. The owners and staff are friendly, professional, fair and honest. I brought my car in fro the repair of a moderate sized dent and paint repair. Tommy, the owner, told me it could be a simple $375 repair or, if the damage was more extensive than it appeared, $1,250. I picked Up my car and would have been fine with either price given the quality of the repair done and was very pleased to see the cost was $375. When I went in for an estimate, then dropped it off, and finally when I picked it up, all of my conversations with the owner and staff were friendly and pleasant. The fact that the price was the lower one shows their honesty and integrity for you. I will always bring my car there and I will recommend it to neighbors and friends.
Erie-LaSalle did an amazing job on the work that I needed done. Tommy did an amazing job and made my visit seamless. They also accommodated my change in schedule and gave me a great deal on the work. I will definitely be coming back if I ever need more repair work.
My car was sideswiped and needed repairs for some deep scratches and dents. I found Erie-LaSalle Body Shop through Google and am so happy I did! Everyone was incredibly professional, empathetic, and talentedβand they finished the job days ahead of their estimate for under their cost estimate. They truly go above and beyond for their clients. I will not go anywhere else!
Erie did such a great job fixing our bumper that was damaged from an accident. They were extremely professional and made me feel comfortable about the whole process. Matt was phenomenal! He explaining everything and truly cared about doing a great job. The whole staff was personable and worked efficiently to get my car fixed within a few days. I would absolutely recommend this shop, as I would absolutely go back if need be.
Great service. Fair and honest people.
We are new to the area and my sonβs gas cover would not close. We called Erie-LaSalle and the phone was answered immediately! Matt was very helpful. Parts were ordered and replaced in just a couple of days!! As a matter of fact, we only waited 30 minutes for the magic to happen! We are so very pleased with their service and excellent professionalism! We highly recommend them.
Everyone at Eire-LaSalle Body Shop is so nice and friendly! They do excellent work at a fair price. Dont even bother going somewhere else.
Great Communicators. Got my car back on time my planned attendance to a Wedding. I would have had to rent a car if they had missed my deadline. I am very greatful. I will use Erie-Lasalle body shop again!
Erie-LaSalle is an excellent body shop. Unfortunately my car was hit twice in less than 5 months. Erie-LaSalle made it look like new. They were professional, on-time and just great to work with. I hope I dont need any more auto repairs, but if I do, Erie-LaSalle will be my only choice.
This is my second time going to Lasalle they were excellent at communication and providing estimates. They did a great job cleaning my car up after the body work was done and made sure my rental car got back on time.
Excellent customer service. The quality of the work was impeccable and completed on time. I would recommend and use their services in the future. Thanks Matt, youβre awesome!
Great experience from start to finish. Cost, schedule, and options were clearly spelled out.Work was perfect.Detailing was great.Will be a repeat customer for this business.It is so nice to be pleased with resultsπ
My go to place for body work. Iβve used them about 3 times now and every time they have been pleasant to deal with, professional, and have done excellent work. What I really like is their honesty. I had a couple of small door dents that really bothered me. One place gave me an estimate of $900 to repaint the entire door. But E-L said they could probably do it for $300 using paintless dent repair. And thatβs what they did and it looks terrific. Canβt tell the differenceβ¦. Another time they told me it was probably not worth it to take some small scuffs off the bumper so I listenedβ¦ Just really honest people who do a terrific job at a fair price. Highly recommended.
The work they do is impeccable. Whether itβs collision repair or simply detailing your car is returned to you looking brand new. Jay and all who work there are Fantastic. The only Car Care place for me. Iβm far south and Erie LaSalle is worth the drive!
Matt Murphy was an extraordinary service manager. I was concerned that the auto parts would not be available in a timely manner. Matt searched the Hartford list of venders and contacted me the same day to tell me he had located the parts. He called me three additional times to communicate the status of my repairs.Everyone in the shop appeared organized and proud of the work they were engaged in.If you need collsion repairs or maintenance, i encourage ypu to call Erie-LaSalle.
A reputable business with quality customer service. The process was straight forward without any complications or headaches. Will recommend others to use this business for repairs.
Great body shop. Friendly. Helpful. Quick turnaround. Excellent quality work. Highly recommended
Lupe and Matt were fantastic to work with, very welcoming and helped me get our car back in time for a long trip. Listen to Lupe if you have Erie work on your car and follow her rental instructions as she knows whats up! The car came back on time and the workmanship has been perfect. I used Google reviews to select this shop and glad I did!
They did me a solid by getting me in very quickly and for a lot less than I expected. Very pleased with the service and Matt Murphy was very helpful.
I have never had SUCH A FANTASTIC experience with an auto body shop as I did with Erie-LaSalle. From the second I walked in the door, everyone was friendly, so kind and explained everything to me in detail. My car was ready early and I could not be happier. Truly. I wish that I knew about this place sooner!! I appreciate you all and thank you again!
Really pricey, but kinda worth it fot the fast and perfect work.
Needed my front bumper replaced after a collision and decided to go with a local shop that was highly rated. It was a great decision as my car was serviced and returned looking brand new! Very helpful people in the front office and would recommend anyone to go there for service!
Best body shop in the city by far! Excellent customer service ... I thought I was family. Kudos to Matt and Lupe ... nobody wants to have to go to a body shop, but if you do, this is the place.
They replaced a cracked bumper on my Land Rover and did an excellant job!!
Professional staff, Matt was great. High quality work.
Bob and his team do the best job in auto body repair and painting in Chicago, Conveniently located. Great staff. Repairs done before promised. High quality of work! I highly recommend them
The staff was professional and courteous. I would recommend them to my friends and family anytime anyone needs automobile body work.
Very professional and great work done in a timely manner. Really good all around.
Hands down the best body shop in the city. Ive used them for years, and I never even consider going anywhere else.
Always the best in the business!That is why they can give you a lifetime guarantee on the work they complete.Car repairs are expensive with a variety of quality standards. It is sooo important to go to a auto body snd repair establishment that you can trust.That establishment is Erie-LaSalle!
Had an accident during the coldest day of 2020, car was fixed within the week, service was informative and polite. Needed detailing done this year, car looked great when finished and updates were frequent.
Best body shop in chicago, very friendly and courteous employee
My car was destroyed on the driver side via hit and run while it was parked. The entire driver door had to be replaced and the rear door had a sizeable amount of damage. The body shop did an INCREDIBLE job with the repair work and repaint. Amazing customer service on timing of updates and services performed. The place worked directly with State Farm so I didnβt have to do anything except pay my deductible for the $4000 worth of work completed. Highly recommend to anyone in the Chicago area, especially if you are going through State Farm insurance. A+++
I dropped a buddy off to pick up his car. You could not tell his car was in an accident. Quality work.
The service I received was phenomenal. From Lupe at the front desk very friendly and professional to Ed who was amazing he reassured me they would take of my car and would not know it was every hit. To say they did a good job would be a understatement. They did a phenomenal job Ed was amazing.
Courteous, professional-my car looks great and is running like itβs brand new. I will definitely recommend them to friends and family.
I found Erie-LaSalle Body Shop after I was carjacked because it was a State Farm approved body shop. Thankfully the car was recovered but I was very anxious about taking my car to a body shop I had never worked with before. I was not disappointed in the slightest - if youre in the same situation, stop your search here and take your car to Erie-LaSalle. They took immaculate care of our car and showed true dedication to detail.Most importantly to me, though, is that after experiencing the traumatic event of being carjacked both Ed and Jay were incredibly compassionate and empathetic. Working with them from the day my car was recovered through the process of repairing the car made a difficult situation a little bit easier. So - a big thank you to Ed and Jay.If you unfortunately find yourself in the same situation as me, do yourself a favor and take your car here.
Erie-Lasalle replaced the damaged door on our 2018 Subaru Forester. The service was excellent and the end result looked as good as the day I purchased the car. The service is very professional, but also friendly and exudes a family-operated vibe. They made the whole process seamless, from car rental to progress updates. I would not hesitate to use them again and would recommend them to anyone for their car repairs.
I was so very happy with my experience at Erie-LaSalle. I was involved in an accident and they were listed on my preferred vendor list and I had had family members that had used them in the past. They were very happy with them so I decided to use them also. They didnβt disappoint! Great from the first phone call with Lupe and the first visit with Ed the estimator. Paperwork was super easy since they were a vendor that my insurance used so they took care of everything!! I just paid my deductible and that was it!! I have one minor issue but Lupe said just to bring back and they would check it out!! Would definitely use them again but hope not because of someone hitting my car again!
Hear me clearly thereβs a guy there name Edward. He went far and beyond the call of duty. He didnβt have to do it. But out of the kindness of his heart Edward fixed my problem in less than 10. And guess what ? No insurance needed. He didnβt have to do that. He could have send me up a creek. Never met the man before but I feel I found a friend for life. Thanks man.
On Friday, I went into my experience with this body shop with high expectations because of the great reviews all over their Yelp and Google page. I requested a quote online for a dent on my door that I knew would require repainting and was promptly texted the next morning and asked to come in for an evaluation.Walking in I was greeted by the receptionist who did not seem happy to be there at all. Once that was set I was asked to pull my car around where I was met by Ed, the senior estimator. Ed was extremely friendly -- gave me his very honest opinion that he would recommend just getting paintless dent repair and touch up the spot for a fraction of the cost of a full fix. As a car enthusiast, I appreciated the way he talked to me about my car, with genuine interest and care. Unfortunately, their paintless dent repair man wasnt going to be in until Monday so he asked me to come in between 12-5 pm so I could get an evaluation.The weekend passes and on Monday I come in around 2 pm. Ed tells me that unfortunately the PDR man had left early because a tool of his had broken. So he helps me reschedule for Wednesday after 2 pm to get my evaluation.On Wednesday I come in again at the requested window of time, and again the PDR person is not here. As an alternative, Ed asks if I want to send him pictures of the dent and promised to get me a quote by that night (why wasnt this suggested before?). I take photos right outside the shop and email them to him when I get home not 30 minutes from when I spoke with him.Its been 2 weeks since I sent that email. Suffice it to say that I have felt pretty disrespected by this shop. That was a total of 3 wasted trips to the shop with no results. Ed may have been friendly but now that all just feels like the typical front of a salesman trying to win your business. So maybe this shop does do great physical work, but this experience definitely left a bad impression and suggests they do not care about their clients or their cars. Oh and just an additional note: those in the office werent wearing masks (including Ed). We are in a pandemic arent we?
Exceptional service. Thank you Matt and Lupe! I appreciate you.
These guys do a phenomenal job and at a fair price!
Brought in a damaged 20 year old Z3 that had been hit by a truck. Body work and paint Repaired on time and looks as good as new.
Brought vehicle in for an estimate due to an accident⦠Although the vehicle was considered totaled .. I have used this autobody shop multiple times in the past 15 years they always do an excellent job they never disappoint
Excellent work.Delivered ahead of schedule.Good communication.
Had to wait an hour just for a quote absolutely ridiculous and they were going to charge me 2000$ just for a bumper and fender complete waste of time
I took my 2020 Infinity after someone hitMe from behind damaging my bumperWell thats what l thoughtAfter it was there they discovered that theHarness for the sensors were damagedI was nervous but my husband had his Dodge Ram Repaired there also he was sooo happy with the work and l came out sooo happy as well they did an awesome job!Will definitely recommend !Olga l Lopezπ
Excellent work done by a responsive, professional team. Highly recommended.
So slow! They had my car for 3 days and STILL forgot to put all the parts back on my car. The trunk smelled like someone had left it open in the rain. I WILL NOT BE BACK! UGH!!!
Top quality results, impeccable client service!
Had my front grill and bumper replaced due to damage by another vehicle..it looks brand new.I highly recommend this body shop.
From the beginning, all the staff made me feel important as a customer. Ed explained the process and made arrangements to have my car ready when I needed it. The car was returned in better shape that before the accident.
I cannot say enough good things about Erie-LaSalle. Over the past six months I have taken three cars to the Huron Street location for hood scratches, rock chips and other types of paint repair. In each case I was treated as their most valued customer. The quality of their paint repairs was excellent (I do detail work on cars myself and have an extremely high standard) and their customer service was outstanding. Ed K. in particular went above and beyond to keep me informed of each cars progress. For one extremely delicate job, repainting a hood, bumper and fenders, he emailed me progress photos every day to show me the workmanship and explain the process. He answered all of my questions without hesitation and in a thorough, helpful and friendly manner. Erie-LaSalle will always be my first choice in body shops.
Besides, outstanding technical expertise, Erie-LaSalle focuses on extraordinary customer relations from the minute you walk in the door. Beginning with a cheery, efficient Lupe to logistics handling and shop coordination by Ed.This is historically a renowned body care operation. You can be sure they havenβt sat on their laurels given many accolades. They continue to move forward always striving for excellence with their customer and technical care staff.
Ed K. Is the Best.From the time we met him to get the estimate, dropping it off, and until we picked it up after it was finished. He gave us peace of mineOur vehicle needed major repairs and paint.It was a very hard to do in the first place.He went up and above, and beyond compared to all the other shops we have dealt with in the past. He kept his word, and he made sure we were 100% satisfied. We will never use another paint and body shop ever again.Terry and Gigi Murphy
As always, working with Erie-LaSalle was the best experience. They are not only friendly but make sure your auto has the best parts and finest workmanship. I highly recommend them. Thanks Ed!
Own a 2009 mini cooper, went there to have a hole on the car roof top fixed that was caused apparently by a bullet. After the repair work at the shop, the car roof looks like brand new again as far as i can see, so i can definitely recommend the shop for any body repair :)
Messed up my car in a city garage. Ed was amazing-gave me and overview of what to expect and got a me a quote. Once they started repairs they saw more damage which increased the amount of work they needed to do, thus costing me more money. Fortunately, I trusted Ed knew he was good on his word and this was the correct way to fix the vehicle. Now my family can travel in our vehicle kmow we are safe!
Have gone twice and exemplary repair work, service each time. Lupe and Ed are really helpful, informative, and I couldnt have had a more stress-free experience. Cant say enough good things.
Erie Lasalle did our entire 17 year old Toyota Sienna van.It looks amazing now, better than when it came off the showroom floor brand new. I will always refer this shop to everyone. Great Job Ed K.Your awesome..!!
Great work, very helpful, and guided me with everything.
I brought my vehicle here this summer due to it being shot up in a drive by- the staff at the shop worked hard to ensure a smooth process for me during that stressful time. There was one slight issue, but the owner, Jay, went above and BEYOND to make things right. I truly appreciate the service at Erie-LaSalle, and I definitely recommend them to all who need their services done right and honestly. Its not easy to find a company that truly cares about their customers- and when you find that company, you hold on to them.Thank you Jay and Erie-LaSalle- I truly wish this company the best!
I took my car to get installed a spoiler and was doubtful on the place to take it. Heard good things about this place and decided to take a drive and let me tell you guys it was worth it! Right from the beginning Lupe and the crew made me feel welcome and did an awesome job and took good care of my car for me! Couldnβt be any happier! Thank you guys!
Extremely pleased with the service I received from this shop. Ed really went out of his way to try and help given the situation which was much appreciated. This showed me that they truly care about their customers. They have gained a loyal customer & I will be sure to refer others to their shop.
They are very professional and courteous. I would recommend them to anyone. When I received my car back they also cleaned the inside. My car looked like it was brand new.
Erie-LaSalle did a solid job repairing the small dent in my car related to a minor collision. I was particularly impressed that they also cleaned the inside and the outside of the car in the course of making the repair without my request to do so. That additional value/attention was thoughtful and much appreciated. The cost seemed a little steep, but likely not off-market and they handled the payment process with my insurer directly and only needed me to provide a copy of the insurers estimate. They also finished repairs in half the time they had estimated. Overall, a smooth and positive experience.
I highly recommend them for great service and timeliness in the unfortunate event that you need repair work to your vehicle. Always professional and courteous staff.
I have used Erie LaSalle for over 20 years and have never been disappointed in their service or professionalism.
So they stole out my Range Rover. There was a $200 dollar bottle of cologne stolen out my car. I took pictures of my car. They went in the console and glove box and stole change. They are clearly poor said they had to clean the car so you cleaning the console??? Would not recommend clearly I signed knowing they could possibly steal this IS WHYYY I took pictures. Bags were removed from trunk and went through. Just sad. I will be suing and again I do NOT recommend this place. I called the police so I definitely have a report. Just sad. Makes it worse Iβm a black female. The time Iβm in and I have money. The white do not want us to succeed or thrive. Sad. Sad. Sad. Negative 100 stars.
Excellent quality. My car looks amazing. Honestly I was impressed the minute I walked in. I worked with Bob and Lupe. I had read negative reviews on timing but they quoted me about five to seven days and my car was finished in four. It was spotless inside and out and looked perfect. While I hope I never to need a body shop again there will be no hesitation that Erie-LaSalle will be the place I will go!!Highly highly recommended.
Hello,I had a couple of nasty scratches on the side of my Audi S7. Ed was there for me every step of the way. He gave me a fair estimate that was right on the mark with what I paid. I hope not to ding up my S7 again, but if I do, i would come back to see Ed.
I would recommend Erie-LaSalle Body Shop to anyone. From start to finish; great. 2 woman (apologize donβt want to say wrong names) at front were so friendly and helpful. Ed was great! Communication is clear and on time and Ed answered all questions. Happy with the repair! Again; just positivity!
Great experience, great advice and they treated me like a family member! I will not hesitate to go back if anything else is needed on my car.
Professional and did a great job.
My car got hit by a tanker truck and in doing research on where to take the car to, I found this place. The body shop made the whole process of repairing my car easy, from renting, explaining repairs, to any concerns I had about my cars long term viability. Very welcoming and attentive, they even remember you by name. Overall, Iβd recommend it to anyone.
I went to Erie-LaSalle Body Shop and Car Care Centers since they have a paint booth and also rental car on the spot,and Johnny & Peter was super easy to deal with.If I have any future issue with my car/ my family car I will go back toErie-LaSalle Body Shop and Car Care Centers for sure.
Got my car done here was really impressed by the work looks like new took longer than expected but in in the end was definitely worth itπππ
They were quick and good at communicating. My car looks good as new and they even did some extra touch ups for me. From the office staff to the repair staff everyone was wonderful to work with.
On time courteous and well done
Recently involved in an automobile accident and had my car towed to Erie and Lasalle for an assessment. My experience with front office staff, Lupe, was excellent. She was friendly and helpful. Regarding my car, I worked with Ed Kalinowski and was treated exceptionally. He provided platinum level service. I highly endorse Erie and Lasalle!
Good shop. I went in on Christmas Eve for a minor repair. Front bumper was unhinged. Needed a screw. Said I didnβt want to spend a lot. Friendly helpful staff wearing Christmas sweaters said it would be $100 and theyβd keep it for me for a few days while I flew out of town and my brother used my garage space. Called for it and the bill was for $100. This place has been around for 50 years and they have a new shop, pretty convenient. I love their old sign. Highly recommended.
Nice and very welcoming people. Even called an Uber for me to pick up my rental when my cars in the shop and the car turned out to be wonderful.
Great, friendly service. Car was done on time and looked great when finished. I would highly recommend this shop.
Everyone was friends and easy to work with. I didnt have to spend much time in the shop. Everything was directly integrated with my insurance so I didnt have to make unnecessary phone calls or fill out extra paper work. Would recommend!
The first time I needed body repair work done (a few years ago), I was really uncertain who to use. After researching Erie-LaSalle, I decided to go with them because of their ratings and they are a small business thatβs been around for a long time now. I consider myself a perfectionist / OCD and I was very satisfied with the work, communication, etc. Unfortunately, recently I found myself in need of body repair work again. I got another quote from a chain before taking it to Erie-LaSalle and the two quote experiences really reinforced why I knew I was making the right choice going with Erie-LaSalle. Thanks to the whole team over there on Huron, the new facility looks great, and my car looks as good as new!
The rear bumper was replaced due to an accident.
The Communication with this company is STELLAR. I was made aware of everything happening with my car ...every step of the way. It was so reassuring as I live in Madison, Wisconsin and the distance makes the accident just a little worse.Lupe is amazing. Eduardo is amazing. Every single person I dealt with were above and beyond with the BEST Customer Service ever.BTW, my car looks as good as new!!
Customer service, high quality. Experienced.
I have had body work done here twice in the past. Both times have been great experiences. In my opinion they are the best body shop in Chicago. They worked with me to find secondary market replacement parts, painted them to look better than the original and sent me on my way as a happy client exceeding my expectations each time. Kudos.
First time to the Huron location was great service. Quick to chat with you so no real waiting for service. Called when my car was finished and it was waiting for me once I paid. All the staff I dealt with were friendly and communication was great and clear. Can not recommend enough.
I brought in my Camaro for a rear panel replacement and they did amazing ! Extremely happy with the results . Wouldnβt go to anyone else, very highly recommend this shop!
This body shop is awesome. They got a fantastic, organized operation.
Bill and his team have the highest quality equipment and did a great job with repairing my Toyota Camry. I had a great experience and highly recommend this body shop.
Ed was a magnificent person that would keep me involved in the process of the completion of my vehicle and they ladies at the desk helped me out a great deal when there was an issue with the rental that I had. I would recommend this body shop to everyone.