I had a plan to move out of my apartment, while I house hunted here in San Antonio, so I reached out to Arrow. From the first conversation with the receptionist here, to talking with Barb and Patrick (who were all the way in Colorado Springs), everything was smoother than I expected. The plan for the pickup, the price, all the way to delivery. Even the delivery guys Victor and Greg were awesome. Everyone was extremely professional but also personable. It was like moving, but using a friends business, rather than just a company. Ive moved a lot doing my military career, but the military handled it all, so this was a new world to me, and I have to say I was a little nervous. Needless to say, it was all smooth sailing. Great job!!!
Barb was the coordinator for my move. She was amazing and with me every step of the way. Communicated and worked hard to get my stuff to me. The movers themselves from start to finish did amazing. Both Barb and the people who I dealt with went above and beyond for my move. Thank you so much! You all rock! Especially you Barb. Thank you
We had such a great experience with the crew who loaded up our four-bedroom house—thank you Angie, Ebsel, Darrell, Kevin, and Henry!! It was a hot day, and we had several really heavy items to load, but nonetheless this crew worked quickly, efficiently, thoughtfully, and thoroughly. In addition, they were equal parts professional and personable—we genuinely enjoyed sharing our home with them for the day! We have nothing but good things to say. Five stars, without question!
Barbara did a beautiful job taking care of us. The driver tested positive for COVID and she handled that challenge well. All of our items arrived safe and sound. The driver and unloaders were courteous and efficient.Just in general, Barbara us a delightful human being and fun to work with. That’s a big plus for me.
When your 98 year old Mother needs to close out her apartment and move to Skilled Nursing following a stroke, who do you call to move a lifetime of precious heirlooms and handmade oak furniture? The folks at the Senior Living Facility recommended Arrow Moving and Storage. What a GREAT recommendation! Chris and Lorenzo showed up on time for our scheduled move with smiles on their faces and an eagerness to help. They got down to business immediately, carefully padding and protecting some really special things we needed to move. Between Mothers family, friends, and the skilled nursing facility, there were four separate drop off locations. They carefully delivered each piece in excellent condition, even taking a few moments to help arrange furniture in the new room at skilled nursing. The unwanted items were dropped off a Goodwill for us. Chris and Lorenzo made a difficult day go so much better. We couldnt have hoped for a better move. I rate Arrow Moving and Storage at Five Stars. You can trust these people to handle your next move. Ask for Chris and Lorenzo, they were absolutely wonderful!
Estimator and Coorninator are great. Outside services first class.Packers and movers our very average
Tito, Barbara, and Victor were great in helping us with the move. I would definitely recommend this company for anyone looking for a professional, reliable, responsive moving company.
Great service and took great care of my items
Chris and crew were great to work with and took good care of our goods. I would recommend Arrow Mat and Barbara kept us informed and ensured the process was smooth.
I’ve used Arrow for 2 different whole-house moves as well as to move myriad heavy objects to and fro. In each case they were on time, professional and completed the job without any drama. I would not hesitate to use them again. Excellent company and good people. Great job folks!
Can’t say enough great things about Arrow. Everything with our move went flawlessly from start to finish. The staff was amazing, very professional and went above and beyond for us. I would highly recommend Arrow if you are in the need for any moving services.
OUTSTANDING. Helpful, friendly, Is knowledgeable with a fast load time.
Great work by the team! My movers and personal contact Barbara did a great job of keeping me informed along the process of getting moved.
My Arrow Moving and Storage crew and staff in SLC were the best!! Ethan Wehrli was the surveyor or estimator, Barbara Edwards of my coordinator. The crew today are Mike (lead) Matthew and David. All are professional and courteous which goes a long way with me. The crew members were punctual, put down protective runners, are very efficient, confident and hard-working. I would recommend them to any neighbor or friend. During a stressful time as a relocation, these humans helped relieve some of that for this customer.
I’ve been moving around the world for 20 years doing military moves. This is my last move as I retire and this crew who packed us up to move home one last time is by far the best in my 20 years. Angie, Josh, Steve, Cass, Darrell and Trevon (Tre) were efficient, professional, courteous, personable, just plain worked hard and overall the best crew I’ve seen in my 20 years. Kathy was always responsive as well when needed to coordinate everything in advance and to schedule third party to have my animal shoulder mounts crated for the move.
Absolutely fantastic service by Trey and his team. Our family had a rough time with a military move over a four-day period. The only positive thing, and I mean highly positive, was your crew.Ive severd for over 25 years in the Army, I would take these guys with me on any training event anytime, they are that good!To the management:Please take whatever measures are necessary for these gentlemen to be reconginized for thier excellent performance.1. Trey2. Darrell3. Benny4. ChadAgain, very positive experience for our family and thier performance speaks volumes for your business credibilty!!!!!
Ive moved about 6 or 7 times in my life, and the entire team I dealt with at Arrow are in the top 1 or 2 companies Ive used. I was moving from Colorado to Utah. In the past, the problem Ive had with most moving companies is that once you get the estimate and/or book your move, its almost impossible to get a hold of the person who did your estimate ever again as you play phone tag with them for days. With Arrow, Patrick made his email readily available and was always prompt in responding. Barb, who coordinated the move, was equally responsive, helpful, and pleasant. Steve (the driver) and his assistant (Quentin I think) did both the packing and the moving, and were highly efficient and fast when it came to both the packing and a quick delivery. Its one of the few moves I had where everything went smoothly.
Arrow moving is top notch. We had a very complex moving situation -- moving items from two different states to Colorado. They were able to manage these details easily. We had quite a bit of delicate, antique furniture that was transported without any damage. All the staff at Arrow are responsive and helpful. They exceeded my expectations.
Sammy, Vicky and Jr G were awsome packers/ movers. I appreciate the hard work ethic, communication, promptness and respect of property that they all provided.
The gentlemen were quick and cautious when handling my items. They were also polite and very helpful.
Arrow Moving and Storage of Colorado Springs is the utmost in professionalism, integrity and kindness! This the fourth move they’ve done for me; two in-state, one out-of-state and last move was local. Owner, Dave Ottoes, has assembled a top-quality team; everything from receptionists, operations, movers and technical support. I’d like to acknowledge Barb, Patrick, Bonnie, Vanessa, Chad, Tre, Chris and Lorenzo.I believe the quality of this company is exemplified in a top-down model.Thank you doesn’t seem enough!Sincerely,Ann F.
My experience with Arrow moving company was delightful. Thanks to my coordinator Miss Bonnie and three gentlemen who helped pick up my household goods. They took a good care for my move and I am very satisfied with the service. Everything went professional and smooth. Again, thank you.
We have moved transatlantic twice and cross country several times, yet never before have we experienced so many scratched, bent, torn and broken pieces of furniture as we did during this local, 20 minutes down the street move. While the movers were very nice and fast, they clearly didnt care for our belongings at all. Very disappointing.
Arrow moving was amazing. They had a two stage pick up, one was a household, packed in storage and the other with a household requiring packing. I am retired military who had 32 moves in my career where packing and movers were required. Arrow is as good and probably better than any mover. The price was lowest of the credible bidders. The Arrow packers were on time, careful, caring, and professional. I watched the entire packing effort. The actual movers were on the next business day, and were just the best I have experienced. The three Arrow movers, James, Michael, and Amid were outstanding, careful, quick, personable, and took care with all furniture, boxed items, and did everything I asked.i would recommend Arrow to everyone planning to move.
Great moving company with expert movers. Very friendly and professional staff. I always try to give people room to grow so they can continue to shine si thats the reason for for star. But overall excellent service from everyone.
The movers from Colorado Springs are an exceptional team! They are diligent, punctual, professional and courteous. What ever your moving needs are, large or small, these guys will get it done right, they arrive ready to work!
I have been moving every 2-3 years for the last 25 years and this was an exceptional experience. Our moving team Joseph, Josh and Driver Peter were phenomenal. They were very friendly to our family and accommodating on top of their timely, efficient and professional work ethic. Peter worked with us to ensure our belongings arrived several days after we closed on our new home so it did not have to go into temporary/permanent storage. Highly recommend, A+
Moving is so stressful especially with small children. I couldn’t think straight. I was nervous and anxious. I must say when they sent Lindsey Martinez, Jorge and Alex they came to work! Lindsey was super fast and very friendly. and my stress went away. I would highly recommend this company.
I have been working with Juan at Arrow moving for quite some time now. Juan brings a great deal of expertise, customer care and consideration, to the table. He sees everything and always looks for the best practice for the project. Juan and his crews are extremely dedicated to providing his clients the best they can deliver. I would recommend Juan and Arrow Moving to any and all looking for a true Professional in the Moving Industry.
We have been through several moves in a long military career. This move by far was the best! Tomas and Chris were courteous, took exceptional care with our items, and did so with alacrity. Yes, we would use Arrow Moving and Storage again without hesitation!
I wish I could give them more than 5 stars. From the start when Ethan came to my home in Utah to give me a quote to meeting Barb as my load coordinator to Steve the driver and the crew, not one thing went wrong. The communication was non-stop every inch of the way and I knew I was in good hands, would recommend to anyone.Thank you Arrow for a flawless move.
An excellent move completed by Juan and Arrow Moving & Storage. Juan Cuellar takes pride in his work and cared for us throughout the duration of the move. He made sure to communicate in a timely manner during all phases of the move. In addition, he stood behind his word until completion of the job. I would recommend Juan & Arrow to anyone. Thank you.
This was the best moving experience Ive had. Patrick Gipprich (sales) and Barb Edwards (coordinator) couldnt have been better to work with. They were so attentive and very customer service oriented. Barb called frequently (but just the right amount) to check in and make sure everything was going smoothly. Moving is very stressful but I didnt have to worry with this company. I highly recommend them. I also wanted to thank the van driver, Chris. He was so professional and did a great job with the 2 crews at the beginning and end of the move.
Excellent customer service and pricing. Ive been using Arrow and referring family for several years now. Never had a problem. Always a friendly voice and the other end making my move seamless. Shop local and skip the fly by night moving companies. These folks are the real deal.
We had a great experience with arrow moving company! Kevin and Johnny worked so hard, and didn’t stop until 10:00pm. It was a long day and they really worked all day and into the night, nonstop!One improvement would be that another person be there to help. It seemed like a lot of work for just 2 men.Thank you we will definitely keep Arrow Moving Co as our moving company if and when the time may arise!
2 Gentlemen came by yesterday to deliver my items from VA. They are subcontracted through Zippy Shell. The men were polite, professional, and on time! Genuinely happy with the service!
We had a complicated move because some of our furniture was going to our children, and one of the houses was not ready yet. Arrow Moving and Storage was absolutely wonderful. They stored some items until we were ready. The gentlemen were incredibly trustworthy, always polite, thoughtful and very hard working. We would highly recommend their services.
The professionals with Arrow were efficient, paid attention to details, were careful, pleasant to work with, and arrived on time. Of all of my moving experiences, this was the best.
Had my household goods delivered today. Both Paul and Brandon did an excellent job making sure everything was unpacked, assembled, and cleaned up. Nothing but professionalism from them which made for a stress free experience. Thanks again.
Arrow Moving and Storage has moved me twice and I used them to store items.My experience with everyone involved from the estimate, packing, moving crew and storage were amazing.The first move was in-town from a house to an apartment. The crew that packed the boxes were efficient and had a wonderful professional attitude. The same was true about the moving crew. The majority of my items went into storage.The second move was out of town which included moving all the items that had been stored for nearly 2 years. Again, everyone involved was amazing. The move went smoothly and when I unpacked, I realized I had not lost one item. Everything had been impeccably packed. I was concerned about everything that had been stored for 2 years but, everything was found to be exactly in the condition that they were prior to being packed and stored.Moving is increadibly stressful. Everyone at Arrow made the process so much easier. They exceeded my expectations. I was truly blessed to have their help. They were a joy to work with and I highly recommend their services. They will be the first I call if I ever have any future moves.
Arrow Moving rescued us from a potentially nightmarish situation. Their packers were able to work 5 times faster and safer than the other packers we used. They also stayed late on a Friday (nearly 2 hours) to ensure we got all of our things loaded. Their willingness to help us out was a relief after 3 days of scrambling to fix another companies mistake. My next move will start and end with Arrow Moving. Special thanks to James (manager) and Kelly for all their flexibility.
Please stop telling customers that everyone is trying to steal their money. We have had a number of complaints from this company telling customers we do not exist. Be kind to your own customers and you would have to use these sales tactics.
A great place to work! Strong working facility. Need any moving services? Contact us first! #arrowmovedme
Look no further, these are the folks you want to handle your belongings. Our move was complicated by needing to store half of our furniture in order to stage our home for sale. Three months later, we needed the rest of the items from our house stored until we could purchase a new place in a different city. Arrow kept our possessions safe and secure before delivering them on time, without drama to our new location.
The Arrow team was great to work with. The process was simple. They provided some boxes and mattress bags when we ran out. The moving crew did a great job on both ends of the move.
I have used Arrow moving and storage for a ton of moves and they do an amazing job. They took very good care of the items they moved for me and had exceptional service! I would highly recommend them if you are looking to move or need items put in storage!
Arrow was amazing! Professional, friendly, and careful with my belongings. This was my third major move and something always breaks...but not with Arrow! Thanks guys!
Moved from Co Springs to Tucson May 2017. Very professional and careful crew in both cities. Mike Angelo was the driver for our shipment. Hes the best!!!! Highly recommend!!
I havent moved in over 21 years. Everyone from Patrick, Courtney, and the crew of MC, Joey, Tomas and Wayne were spot on, professional, and very careful with each piece they loaded on the trucks. Thank you Arrow Moving & Storage in Colorado Springs for flawless execution. #ArrowMovedme
When you need your stuff moved professionally trust arrow to get it done right.
Terrible customer service. Completely unwilling to work with you and your schedule. If you call them they just lead you in circles and cant give an answer. Lost a crate in the move. Would not recommend to anyone. They bribe customers to leave a five star review by offering a thank you gift after the review is posted.
They were absolutely terrific. The men were very polite and nothing was too much trouble to deal with. The entire project was done in a very timely fashion and made as pleasant as possible.
I just had quite possibly the most disrespectful conversation with one of your representatives. He did not appreciate me asking any questions regarding move details, and when I asked for more time to consider before putting down a deposit he became belligerent. I was going to go with you as my moving provider, but after that interaction I will never be giving this company my business.
7 weeks to get my stuff. Half of it put info storage. Updates were never provided, always had to call. Worst of my 7 moves. Do not recommend.
We had movers pack us in Kansas and our belongings went into storage in SLC. When we found a home Arrow Moveing Co brought our household goods. They arrived on time and moved my belongings in safely to my home. I wish I would have been able to change a few things with the move especially in our basement but that was not their issue since they were following my orders. Steven, Nester, Mo and Kevin were really polite young men. Thanks again.
These guys were fantastic. On time, thorough and explained everything. I would definately use them again.
Arrow Moving Company movers are amazing. I used them for a move in August. They were courteous, polite, effecient and fast. When I had to move later that year I didn’t hesitate to request Arrow Moving.Caroline
I am happy I chose this vendor. They delivered everything that they promised. From price to time. They were professional and knew what to do.Thank you!
Albert and Dave delivered my items with great care and efficiency. Highly recommended!!
I will say I was impressed with how quickly Mayflower got our things to our new destination. However, we had several items that were broken, including our piano, and the claims department was horrible to work with. Because of this, I cannot recommend Mayflower.
On 3-19-18 they delivered our items from Alaska to Colorado. The movers (two of them) unwrapped our stuff in my apartment parking lot, and let trash fly everywhere. They attempted to just put stuff in the house without reassembling the things that the movers in Alaska disassembled (claiming that they don’t have to reassemble overseas shipments..), then they left without finishing assembling my son’s crib.... don’t worry though, they both used my bathroom, and left the seat up. Our packers weren’t the best, either, but the unpackers really took all faith I had in this company and dumped it directly in the trash! They weren’t friendly at all, the shorter Stumpier guy kept leaving my door open, no one removed their shoes, and they never cleaned up the trash floating around in the grass after they unpacked. I’m appalled to think that this company, which is in contract with the military, may be treating our service people the same way that they treated me, a civilian. It’s hard enough to be without your belongings for so long, and these items were supposed to be our early goods... they are only showing up 1 week earlier than our regular household shipment! All around disappointment!!
Arrows Salt Lake City teams are awesome! Our packers -- Mary Ann and Sarah-- as well as our loaders -- Matt, James and Mike -- were courteous, professional, mindful, careful, and very aware of our valuable possessions and treated them as such. Their principal goal was to make things as stress-free as possible which they more than accomplished. We cannot praise Arrow and these Arrow teams enough! Thank you for the wonderful job that you do! Regards, Shaunna Brunken
I have used Arrow Moving and Storage on several local moves. Regardless of the move size or the items moved, all were handled with the same professionalism you would expect. Thank you, Arrow!
This company was incredible! The crew was very professional and they worked efficiently and carefully.
Patrick and the moving crew did a flawless job for us! I definitely recommend them.
This company is did a great job with assisting me with a move from Oregon to Colorado. I strongly recommend them.
Very helpful and friendly. We had a small miscommunication (on both ends, nobodys fault) and they went above and beyond to make sure our moving went smoothly.
Bad parking job at sams club in fountain Colorado. Very inconsiderate
They always take such good care of my household goods. Plus, their customer service was excellent.
A company with integrity and a strong track record. Will certainly use their services continually. Thanks Arrow!!
Jesse C., Mike C., Joey L. and Tomas M. did our move of 17,000 pounds. They were incredibly efficient, friendly, and pleasant to be around during a very stressful time. I would recommend them to anyone!
Good experience all around, from the office staff who coordinated the move to mover Tomas, who did an awesome job, and was very personable and professional.
Great group of guys helped make my move a great, stress-free experience.
Had my household goods picked up for a pcs move. Bob Tery and Brandon Gonzalez took care of packaging my items. They are professional in their work. There was a miscommunication between the office and them with the amount of weight of my items. Shana made note that my approximate weight would be 2000. Not sure where the mix up was but it was taken care of.
Good people great place to work!
Honest, dependable and punctual, what more could you want from a moving company?
Excellent customer service !
Very timely mannered people and great coordination. our move went stress-free with these guys..
Honestly being a customer and being a temp that they hire is a completely different thing the people that work in the office especially steve should be fired for not only lack of personability but complete and utter incompetence he has this constipated look when you say good morning and it is completely off putting who would want to work for a company that overworks temps with complete disregard for their humanity the office staff can rott in hell they lack a soul and sense of humor they have about as much personality as a wall tack.
Very friendly and professional staff. Awesome job!
I was sub contracted to do work for KFC and everyone from office staff to the dock personal made sure that they did whatever it takes to go above and beyond to help with my delivery of parcels and on top of that they were extra careful without asking Thanks all the way from Indiana
Nice friendly people good service
Friendly fast and reliable service
Great moving company
To much junk and crowded. .
They are wonderful to work with!
Awesome experience.
Good help
Not bad
Really small for truck traffic.
Love it