Bad phone reception, I believe caused the wrong part to be ordered, ph reception on my end, wrong part so couldnt be used, ever since when I go for a part the price is jacked up more than what I have been quoted, and the old wrong part is brought out to see if I will take, please have a talk with the service manager. The customer is supposed to be always right. Other people Ive talked to love your service, what gives, Im looking at a mini truck now since I dont have confidence in the parts service.

9/1/2020This past Friday on our way up to our rural property we were in an accident. We are fine. The truck is fine. However, our empty 16’ dual axle trailer suffered grave damage.Our recently purchased new Kawasaki Mule, from YC Powersports, had reached its twenty (20) hour service milestone with its appointment already scheduled with YC Powersports’ Service Department. The dilemma now was we had no way to tow the Mule in. UHaul locations around our property did not have a suitable trailer and neighbors were out of town.Problem solved! Called Josh, YC Powersports Service Manager, who scheduled a YC Powersports Delivery Driver to pick up our Mule for the service. Josh was courteous, professional, and understood what Customer Service is all about.Dave, the YC Powersports Delivery Driver, was extremely professional and a great representation of YC Powersports.I wholeheartedly recommend YC Powersports for your next recreational vehicle purchase.Sincerely,Steve LaBeau

What a great experience. From the first call to the salesmanager and the folks at delivery, this was an excellent experience. Everyone was friendly and responsive. They went out of their way to meet our needs and earn our business. Check them out, you will not be disappointed..thank you Chris. Thank you Brent. Thank you Jared.

Not bad a little short on new motorcycles but check out super cool retro 900cc Kawasaki

Just had the best experience ever buying an atv with Sam and Jason at YC powersports! Got an unbelievable deal and cant wait to come back to get another! Top notch service department also!

Definitely a laid back no pressure sales team witch is refreshing, being a technician myself i was asking very odd questions, the salesman was unable to answer (understandable) but was quick to find the information I needed and got back with me promptly.

Just bought a side by side here to day very nice people I highly recommend rick very good salesman.

Bought a brand new Kawasaki KRX 1000 from this location. They didnt have one on the floor so they found one and had it sent! The whole crew was great to work with from sales, finance, service and installation! I bought accessories so they ordered and installed quickly so I could ride! Brent, Jason, Josh and Chris are all great to work with!

Great group of people. We bought a 2013 spider. I’m so in love. I’m much safer on 3 wheels. Thank you guys.

Very easy to work with, that being said had a couple issues when I got my Ranger home, it wasnt greased and the battery shims were not installed so the battery termanals were not tight. But they had a few things they did that are also need mentioning, full of fuel, free tshirt and a free pass for 1 day at a 4wheeler park. Overall a good place to purchase an off road vehicle.

Sam was are sale guy he is great. We had to wait a long time to do paperwork.everyone was nice. Chris did some of are paperwork he is very nice

They seem to be great and all on the same page when a new person walks into the building all throughout the sales process... it’s their service department that is horrible I ask about getting an after market exhaust from the brand new 650 I purchased from the a week prior next I have left emails about a particular bike I’m interested in on Monday today is Wednesday a response would have been nice ..... if my business is no longer appreciated I WILL bring it elsewhere.

After a horrible experience with Big St Charles the staff at YC Powersports has been wonderful knowledgeable and patient with a new Ryker owner

My husband and I are very happy with our experience of purchasing a side by side at YC Powersports. Rick was our sales associate and he was very friendly and helpful throughout the process. The service shop was very accommodating and put our machine together for us on a Saturday as we only had limited time in town. Each person that we met at YC was very friendly and a pleasure to work with. Great buying experience! Highly recommend!!!

Sam was our sales guy, he was great and easy to work with. Gave us a great deal on our new 2020 CF Moto Zforce. Looking forward to continuing to do business with them for years to come!

This place is amazing, sales personal Ric has been exceptional with my daughter and her boyfriend.

Great place to do business! Staff very nice! Good selection to choose from.

Stopped in and met lance! Test drove a 2020 can am. Great place to buy a new ride.

Awesome staff and invatory. Great place to just look around at cool Motorsports

I bought Kawasaki Mule 4010 from them a few weeks ago. I found the staff very helpful and friendly. I wanted to drive the mule a few weeks to see how it performed before submitting a review. Overall I like it and I feel it is a good buy. It sits a few inches lower than I would like for off road activities but for farm work having a lower bed is nicer so I dont have as far to lift something. The mule is a little lighter in the back end so if you are backing up a hill you will need it in 4WD. But that lighter weight is nice going across the mud. Overall if you are in the market for a RTV I would stop by and see their selection.

Took a bike for a test drive and did a nooner on it and they gave me a discount

Good experience with the sales rep. The side by side are awesome and they have a cool test track to take them out on. Friendly salesperson and will be back when Im ready to pull the trigger

Really enjoyed the atmosphere, I have been to quite a few powersports dealerships and this one was by far one of my favorites! There were so many toys to choose from, and the staff was incredibly knowledgeable and helpful. They really did try to get me the best deal possible! I would recommend to everyone and their friends to go see them!

Great sales staff always willing to help. Went in to look at a ATV was greeted right when I walk in the door. Sales staff answered every question I had. will defiantly buy my next ATV or Side by Side from there

Me and hubby stopped in today. We talked with Brent regarding a kawasaki mule. He was knowledgeable, honest and all around nice guy, great to work with! Ask for him you wont regret it.

Great sale person . Very helpful.Service people are great to. Everyone there is great to work with very helpful. This is are second ATV we have bought from them and we will buy from them agine . Very happy with them. Thank you everyone

Great sales people at yc power sports in Columbia!!! Not too pushy, but can always answer the questions you have

The parta manager. Basically said they didnt want to look at my victory. Then said its going to be a month before they would be able to just look at my bike and to look at it would be $100 an hour. In a month from now. I guess Im suppose to just catch an uber for the next month

Staff did not even act like we were there.Update- I was contacted after leaving a review and the two managers who contacted me were very helpful. They offered what I felt like was a sincere apology and listened to what I had to say.

Very helpful even before we arrived at the dealership.

Great place to do business! Service has been great! Thanks for keeping your promise!

Great sales and service. Drove 5 hours to pick up a 2014 can am commander. Would do it again just to meet up with the people that stand behind their product, and work hard to please their customer. Good job guys.

Very clean place with lots of options and good inventory.

Seemed like it took forever to fix my sons bike that of course when they wasnt breaking it

Steer clear of this place! THEE WORST customer service! Will NEVER do service here again!!! A bunch of fabricating workers! You have BEEN WARNED! (Like Donald said in his comment 3 weeks ago, “Go to KC, STL, or the Lake!”) Will not EVER give this establishment our business AGAIN!!! (By the way, this place deleted my post, so I POSTED AGAIN!)

Great place no pressure very professional

Bought a new RZR and worked with Brent I was very happy with the purchase and Brent was great to deal with and very knowledgeable. I think I received a very fair deal I bought a few accessories and had them installed at YC, I had good experience with everyone there.

Super friendly helpful staff....loved the xmas decorations everywhere...lots of options of side by sides to look at. They also have ROXOR! Sweet place.

I drove 1305 miles each way from Florida to buy a Jet ski from Chris,why??no one, no body could even come close to the Unbelievable deal that i got,not only that but....no bs no lies,great personal service in the whole extent of the word,i was treated with respect and felt my purchase was valued, super highly recomended

Saw 4 wheeler for sales online. Showed up with money to buy. Started filling out paperwork and was told it had a stop sale on it. 45 minutes wasted because even though it was on the floor and advertised it wouldnt pass presale inspection.

Everyone was extremely helpful and friendly. Lots of choices for sport vehicles. Definitely a must for your ATV needs.

Transaction was very easy, and fast. Would highly recommend anyone looking at a new atv/utv to check them out. Sam, and Chris took care of everything we needed.

I have never bought a ATV here. But I have ordered many parts and they go out of their way to get my parts there fast as they can.

Decent place, its kind of a stale atmosphere inside. No pushy sales guys which is good. Not a lot of accessories to look at.

Took my Yamaha Waverunner there and the service was awful. They say they are a Yamaha dealer but they do not know how to work on them. I needed a key fob programmed. They kept the PWC for three weeks during July when I would have liked to have used it, never called me, left it sitting outside uncovered so it was full of rain water when I picked it up, and the trailer and jack stand were full of mud. When I asked them if they changed the fob battery they said they didnt have one (the manual says dealers need to change them out). This took three weeks to figure out??? When you go to the parts and service department, the bookkeeper just says yeah versus May I help you and acts like customers are a nuisance. They never even said we are sorry we dont know how to work on your Waverunner. Fancy store, lots of inventory, but the service is the worst I have experienced. Tow your PWC to STL, KC, or the lake if your are from Mid MO. Perhaps with virtually 0% unemployment they cant find qualified technicians or customer service people. Never again for me.

I was in the store for about 10 minutes..walked around and was not greeted nor helped once. Meanwhile staff was sitting around and talking to each other. Worst customer service experience, especially since I was the only customer in the store at the time. Definitely wouldnt recommend purchasing from this location. Needless to say, I will not be back.

The purchase went smooth but good luck getting work done. Every time I call they say we should be done in the next day or two well its been the next day or two for two weeks and counting.

Drove in to get a Jet Ski repaired and got there at 7:45. The business hours start at 8:30 so I waited outside the gate. A worked pulled up at 8:20 and opened the gate, I pulled off of the road to enter the parking lot and get off the road, the guy stopped in front of me and started to close the gate. I rolled down the window and asked if I could at least come in the lot and get off the road, he said not until 8:30. I couldnt believe he wouldnt even let me get off the road so I left. Extremely rude

Knowledgeable salesman. Good information. No pressure. Great inventory.

Great customer service and very knowledgeable

Brent was very helpful. Great to work with.

I called this store because I saw an advertisement for Polaris Sportsman for $3,999.00. They told me that it was only for the one unit and it sold a while back. They still wanted to sell me a Sportsman at full price. They are just using this promotion to capture your information. I am disappointed that this company is using this kind of sales tactic to try and attract more customers.

I only gave it 4 stars bc pricing is not on bikes or leather jackets! That is frustrating when your planning and budgeting. I dont like bothering them for stuff like that! Otherwise, they are no pressure sales and kind.

Great selection and showroom! Fantastic and knowledgeable staff!

Great place lots of stuff to look at.And a friendly staff.

Great customer service and a lot of friendly faces. I wish there was more prices on the bikes though

They were great service wise and they were very helpful with our questions and letting us look at the models they had in stock! Id come back again

Great staff. Great selection! Great experience.

Went in with a couple people, looked around a bit waiting for a salesman or someone to help us. No one ever came, saw some people in the office and I know they saw us as well but no one still ever greeted us or asked if we needed help with anyone Bad customer service so we left. Thats one way to let money walk out the door!

100% satisfied!! Great people! Come to YC!

Very nice and polite people!

Great buying experience!

Very helpful and knowledgeable sales person.

Bought 4 four wheelers and a side by side great place

Great inventory and salesman.

Took our ranger into YC Powersports in May for some repairs. It took 8 weeks to repair the problem. We would call and call and go by only to find that nothing was being done. Very frustrating. WILL NOT BUY from them, or take it back there if we need more work done.

They stole my shift knob and my side view mirrors Both, put a wire through my roof that wasnt sealed for Rain !!

They have some good bikes

Fast friendly service

Came in to get some accessories that I knew nothing about. Ravin was really knowledgeable and helped me make the right decision!

So many different types of machines, and parts to fix them.

Get everything I need every time I come here with lots of help

Took 2 of our side by sides over for repairs/adjustments. They forgot 1 was there.

Inventory seems low, not a lot of options for motorcycles. Unless your looking for used.

Everyone we spoke to was Very friendly, huge inventory, and very clean.

We arrived about 11am were sent to service and we waited over 10 min no one in the office. We left without being helped.

Went in to buy ATV not one person asked us if we needed help. Only got a dirty look cause granddaughter push a button on a sling. Poor service

Awesome displays!

Fast friendly service

Excellent Staff!

Great customer service

Worth the drive!

Great customer service!!!!

That Finance Guy ROCKS!

Great inventory