user
Columbia Powersports Center
3750 Fernandina Rd, Columbia, SC 29210, United States
Appearance
Columbia Powersports Center
Comments
Ke
Review №1

Bill Bigham was my salesperson. He was awesome and very informative. I’ve been coming into the dealership for a year looking at motorcycles and I’ve always spoke to bill. Not pushy at all. I finally bought a brand new 2022 Kawasaki z400 from here. The process was smooth and quick! I love my new motorcycle and will be coming back for regular maintenance. My reason for not giving a full 5 stars was because of the dealer prep fee that was ridiculously high, due to the company paying higher premiums for stock. I understand that our nation is in a rut and business is business but I was NOT expecting to pay more than what I was expecting to pay. However, other than the prep fee, my experience was awesome!

Jo
Review №2

Purchased a motorcycle here back in April. I was given a fair trade-in quote via email and traveled over 3 hours to swap out for a new Suzuki. It was well worth the trip because this was the easiest dealership experience I have had. Customer service was great, fees were reasonable/transparent and I was in and out in about an hour.

Ja
Review №3

Picked us this rad Can Am ds250 this week. Its a pretty cool little machine. As far as Columbia Powersports, they were all great. I have zero complaints from the salesman to the finance lady to the rest of the staff. It was a smooth, quick process. I would return here to do business again.The only complaint I could have at all, and it isnt their fault, is low stock. But thats everywhere right now and Im sure itll bounce back eventually. I grabbed the only 250 they had at the time.

Nu
Review №4

Always professional and welcoming staff. These guys have always answered my questions from parts to service. Its great having them in our community!

Ka
Review №5

Wonderful sales staff, clean and organized showroom, parts department always going the extra mile, quick and responsive team. Family fun center!! Go and tell em Katie sent you!

br
Review №6

Great staff, have always bought my bikes from them and get all my parts from them. Love everyone there

jo
Review №7

Good selection of gear and vehicles. Very friendly staff

Ma
Review №8

Great customer service! Very attentive to customers needs. Will definitely be back!!

Mo
Review №9

Excellent customer service always willing to help and lead you in the right direction to get you out and riding asap. Highly recommend this place for your powersport needs

sq
Review №10

I Love this place have always bought my motorcycles and motorcycle parts from here everybody is always friendly and helpful.

Kr
Review №11

Service rep was unable (or unwilling) to tell me exactly what was included in the initial service on my bike, or what that service would cost. She also stated that the warranty would not be honored if I did the work myself and kept my receipts (which I believe is wrong/illegal). Definitely going somewhere else.

Je
Review №12

Experienced and friendly staff. Timely service. Pleasure to work with!!

Pe
Review №13

I really want to thank the team at Columbia Powersports over on Two Notch Rd. Anthony was understanding of what I was looking for and very knowledgeable with the information I needed. Zach kept me informed throughout the financial process and quick with the paperwork needed. Thank you guys so much.

Co
Review №14

Excellent customer service, couldn’t have had a better purchasing experience!

Ro
Review №15

Guys were great! CFMoto 600 atv was found online at their website. Have enjoyed it the last week or two and now ready for break-in service. Will buy from again. Really like the timely service at purchase time. In and out within an hour!

Fr
Review №16

Nice, family-owned business who still believes that the customer is always right. Josh treated me right, got a fair price on a very hot item, and he even helped me load it in the rain. No complaints, very pleased. I even traveled from Columbus, GA, to shop there!

Th
Review №17

The buying process was fine. Bought an SSR 110 and 125 dirtbikes several months earlier from Colby. Due to medical limitations that arose shortly after we have been unable to use them. Trade value was less than 50% retail 35% if you count delivery, tax, and title fees they charged. We were looking for something lower spinal impact to replace and were gladly willing to take hit on value but not this much. Make sure you know what you are getting before you get out the door. Trade or return value on these products are garbage. We will not do business here again despite it being partly our fault for not asking key product questions before buying that we were not aware of. Youre complete disrespect of your own products and their values is telling of your business practices and product markup.

Cu
Review №18

The team at Columbia Power Sports have been great to work with. All the way from the buying process through the service department. Very responsive and called me back with updates along the way. I would highly recommend this company and their people to others.

ja
Review №19

Needed help with a title question I had on a unit I bought several years ago from CPS. Kollin courteously took the time to thoroughly get me straight on the issue. The lady I spoke to on the phone before hand was also tremendously helpful. Josh and the other sales associate have always been very helpful as well. Everyone I’ve ever encountered there has been professional.

Ju
Review №20

Great people and very god service. I just purchased a bike and everything went superb.

Lo
Review №21

I gave them a 5 star on that visit, it depends on who is waiting on you when you visit. My first visit was not a good one. I had to wait a long time for them to help me. My last visit was great, i didnt have to wait that long and parts attendant was spot on!!!!!

Er
Review №22

Amazing place! Took both my kids in today to get my older son a dirt bike. Salesmen helped me so much,then my younger kid decided to have a meltdown they tried to entertain him and help with that. When it came time to load up they did ALL the work for me! Even showed my son how to use the dirt bike. DEFINITELY will shop with them more! Thank yall for today.

Ju
Review №23

Anthony at the Two Notch Rd location was a very knowledgeable and pleasant salesman to work with...loaded and secured the motorcycle I purchased to my trailer virtually single handedly (I helped a tiny bit)...well worth the 2+ hour drive to do business with him...keep up the good work!!

Mi
Review №24

Had a good sales experience purchasing a 2 year old 1136 mile Kawasaki KLX250 dual sport motorcycle from Columbia Powersports.Saw it listed online and I called Columbia Powersports about the motorcycle and asked if it was still available and it was.I gave a cash price that I was willing to pay and they agreed to the OTD amount and I told them I would be by the next morning at 1000 to pick it up.The next morning the like new motorcycle was waiting at the front door greeting me; that was a nice touch.Great painless quick transaction for tag, title, bill of sale by Katie, and sales, overview and loading onto the trailer of the motorcycle by Anthony.Already have run 2 tanks of fuel through it, 181 miles of in 2 days riding dirt roads, trails street and have really enjoyed it and it has performed as well as I expected it would.

Ge
Review №25

Fast and friendly service. Finance manager is fantasticWill deal again with them I am sure.

Ri
Review №26

I purchased a 2019 Suzuki Hayabusa. Awesome staff!! They answered all my many questions over many calls. They even helped me load it up for transport back to Georgia. I would buy here again in a heartbeat. Thanks again to the great staff for all the help.

sa
Review №27

Lots of inventory to choose from. Great service advisors.

Ji
Review №28

I couldnt be happier!!! I took my Can Am ATV to Columbia Powersports for a repair, 3 weeks before Christmas (and in 2020, lol). They were able to get me in and out really quick and I was super pleased with their service and prices. Their service writer (Sarah) and service tech (Brewer), were both a great pleasure to work with. They were both very professional, and sincerely concerned about helping me with my situation. (This is a Christmas present that wasnt supposed to need repairs)They will definitely get all of my business in the future!!!Thank you very much Sarah, Brewer, and Columbia Powersports!!! Have a very Merry Christmas!!

Br
Review №29

Great family owned business and wonderful staff always willing to go the extra mile !

Mi
Review №30

What an enormous selection of many different motorcycle, ATV, scooter, and small personal watercraft (jetski type) brands. The entire place was immaculately clean, organized, fully stocked, price marked, and spaced, enough to easily try sitting on every toy in the place and knowing if it was in your budget, if so inclined! There were no vulture sales people harrassing you, but they were scattered around doing busy work, so you felt comfortable asking any questions, if curious. The sun shined in through floor to ceiling glass windows on every side and it was very well lit, adding to the positive vibe, visibility of everything you saw, and sensation of openness. I was particularly impressed by the amazing variety and number of motorcycle helmets, boots, jackets, pants, and gloves! It is a great place for a man just to go in, stroll around, and fantasize about the adventure, if nothing else. I dont own a motorcycle, my wife would never let me buy one for reasons of both safety and money, and I would never have anywhere to ride it anyway BUT IF I EVER DO... Anyway, Ill probably have to window shop there sgain soon, just because of the inherent fun and happiness you get out of it.

Ch
Review №31

Love this place. The kid got his birthday present early. Like a fish to water.

mi
Review №32

Love supporting my local shop. These guys do a great job. Great customer service, the parts department guys are extremely helpful and knowledgeable.

Gi
Review №33

Bought my first jet ski. Josh made is super easy! Go check them out.

Br
Review №34

Don’t go to Columbia power sports center I went to get my 4 wheeler fix and they took 5 months to tell us get a new computer and then a another 2 months to say it’s the motor that doesn’t work and we paid 800$ and it terns out that the engine did work and nothing was wrong with it

Er
Review №35

Called this dealership to ask about selling a bike for me. They put me on hold for over 15 minutes and then acted like they didnt care about getting my business.

To
Review №36

The CanAm service I have and continue to receive is top notch. Quick turnaround and queries as to bike status are excellent.

Jo
Review №37

GREAT experience. I worked with Josh who was great. He made great suggestions with zero pressure at all. Super helpful, polite, easy to work with and love the bike I got. Go see these guys!!!

St
Review №38

I bought my 8th bike from them since 1984, I bought a brand new 2020 Yamaha MT09, Got a great deal on the bike out the door. Been riding for over 40 years, from cruze bikes, sportbike and touring bikes,now I have fallen in love with the street fighters, MT09 is unreal low end and mid range Torque.Every single person there was polite, helpful and was able to answer all my questions quickly and accurately. I would not buy a bike from anyone else, I know they will take care of me and in the very rare case of a problem,I know they will make it right and be fair and quick to fix.

Cy
Review №39

Everyone was really nice, will be back soon !😊

Ro
Review №40

Nice selection of inventory. Sales team very helpful and financing was easy!

Pa
Review №41

Went in to browse. Kollin was very helpful and spent plenty of time with us. Being first time motorcycle buyers we really appreciated it. Would highly recommend.

Ni
Review №42

I had an amazing experience here! The sales department was easy to work with!

Ra
Review №43

Looking at a can am they didnt have a big showroom for them just one in each of it class.

Sc
Review №44

First rate products and service ! From the parts guys to the sales team...cant say enough good things !

Ca
Review №45

Sales department is very knowledgeable, answered all my questions! Want buy any where else!

Mr
Review №46

They are overpriced on serviceUpdate!! 10/25/20Sooo owner replies with industry prices...Lies!!!! Carolina Honda wayyyy lower and much more customer friendly

Da
Review №47

Honestly had a bad experience with them that cannot let me give any semblance of a good review, I was really excited to get my first bike and made a cash offer which they turned down was like 500 dollars less than the asking price, was told they couldnt do any better...... i still really wanted the bike i was hoping for. I went in with cash and they didnt even have the bike together, it was still in a crate but didnt offer to put it together for me to come back and check it out or anything. My main problem was the salesman, it was like he was burdened by trying to help me and that he didnt care about selling anything. I eventually gave up trying to even buy the bike because there was no care to how it was handled.

Sh
Review №48

Very nice and helpful staff

Lu
Review №49

Thank you Travis for your excellent customer service and helping me with my concerns and questions. It was a wonderful shopping experience for me

sa
Review №50

Worst service department hands-down!

Ka
Review №51

Great friendly customer service! Always a pleasure to do business with them.

Go
Review №52

Nice place. Bunch of eye candy! Didn’t need much help, but was greeted when I entered and wasn’t hounded the whole time I was there. Very pleasant experience.

J.
Review №53

To Went by on a Saturday afternoon. Not crowded at all. Was not approached by sales rep at all. Finally had to ask for help with a question about A Can-Am spider. Not sure they wanted to sell me a bike. Probably find a different dealer.

Go
Review №54

Great place! People are very friendly and easy to work with! You wouldnt find any other place that has good quality service with the friendliest staff.

Go
Review №55

Phone conversation with the sales associate was great. Found a bike online and had some pretty detailed questions about it. He answered all my questions, and went above and beyond by sending me more pictures right to my cell phone. When I’m ready to buy, I’ll be going to see them!

Vi
Review №56

So last week, I go in and buy a battery, spark plugs and have them order a Fuel Filter, Fuel selector valve (On, Off, Reserve) for my Jet Ski, along with the retaining washer, Nut, Knob and retaining screw for said valve. So I go in today to pick it up only to find out they forgot to order the Valve itself, everything else was there, but its useless without the valve they forgot to order since all the other parts attach to the valve itself NOT HAPPY, Now I have to wait another week to get it, would have been nice if they ordered everything like I asked them to

An
Review №57

The worst service ever,.Bought a brand new CD motto 4 wheeler,had some over heating issues from the start.Had this ATV less than 2 months and the drive belt broke,took it CPS to have it fixed,have the over heating issues checked and oil change.they called about 2 weeks later and told me that the belt was shredded and not under warranty, the bill would be over $500,I told them not to touch it,I was gonna check my warranty when I got home,as I thought the belt had a 90 day warranty, so we emailed them a pic of the warranty paper work.About a week later they called and said that the belt was under warranty, but they went ahead and changed the oil,and put it on the computer to see why it was running hot,This was after I told them not to touch it,they also said they rode it around the parking lot to see if it would overheat, then told me it would be $276, I refused that bill because they was told not to touch,I was told the manager would call me back,he never did.so I called them only to be told my belt hadnt come in yet,this after they told me they rode around the parking lot for 2 hours.so after arguing with them yet again they still charged me $116 for shop fees,this also after the last hold up was them waiting on a clutch tool from cf motto.needless to say .When I got home and pulled it off the trailer I drove about 3 minutes and it started making a slapping noise and would barely move.I could tell it was slapping under the plastic cover where the belt is.I had my girlfriend video and I took the plastic cover off,only to find that most of the old shredded belt had been left in there,I mean how sorry can you get?Had they really had to wait on a clutch tool and take the clutch off,there is no possibility that they could not see all the pieces of belt caught up in the clutch, and falling out when the cover came off, good thing is my girlfriend is a paralegal and has the vide of the total mess they made.

Go
Review №58

Parts department helped me find what I needed. Spent some time looking at different parts of my motorcycle on the parts diagrams to get the right stuff. Go see the parts manager if you need parts help. Very knowledgeable, and willing to help. Hard to find these days!

Ch
Review №59

They have a great staff!!!! I love my trike that i purchased from them... They gave me great information on the trike and even showed me how to ride it!!!!! Thanks so much !!!!!!

Go
Review №60

Tire install was much less expensive. Always nice to get good honest service, and save a few dollars at the same time. Def recommend the service department.

Ca
Review №61

My 2014 Yamaha FZ-09 was ran over in the parking lot of Muv Fitness in Lexington. There was alot of front end damage and I was worried that it couldnt be fixed. Columbia Powersports excellent team and personnel, were able to not only restore it to its original condition but, it is riding better than it ever has. The riding stability is much approved and the clutch and brakes feel great! Brewer was my service advisor and did an excellent job guiding me through the repair process and keeping me updated. Even though the Covid-19 caused some logistical issues with the parts arrival, they were able to complete the repairs faster than expected. They are truely a one stop shop for all your powersports needs.

R
Review №62

Top-notch professionals who know their product. Kollin is a world-class professional and made the purchase experience pleasurable and very user-friendly. Could not recommend this organization any higher.

Cl
Review №63

Good folks. Good service. Best mechanics in town.

Go
Review №64

I’ve been buying toys from them for years. It’s nice to see the same face when I ready for something new! I won’t go anywhere else. Highly recommend.

Lo
Review №65

Great service and awesome selection! Workers were very kind and helpful. Let you sit on bikes (which is much needed for a tall guy like myself to see if I can even fit on a specific motorcycle.) This store should definitely be your first choice in motorcycle stores.

Ch
Review №66

Good website. I knew what I was buying ahead of time. Kollin handled the sale- nice and knowledgeable fellow who answered all my questions. The bike was on sale, $2000 off and they gave me a military discount on top. After that, they had their general manager give me a lift back from my house so I wouldnt have to walk (I live 3 miles from the dealership, I actually planned to walk it but they offered and were very nice about it). I ended up riding my new bike back from the dealership. Nice and helpful folks!

An
Review №67

CALLED TO CHECK PRICES ON MACHINES AND FOUND THEY WERE $5000 HIGHER THAN SEVERAL OTHER DEALERS ON A NEW RZR. SALESMAN TOLD ME THAT THE REASON THEY ARE SELLING THE MACHINES FOR MSRP IS BECAUSE OF THE DEMAND. I RECOMMEND CALLING OTHER DEALERS FOR MORE COMPETITIVE PRICES BEFORE I PURCHASED A MACHINE FROM COLUMBIA POWERSPORTS

St
Review №68

Terrible parts department. They ordered the wrong part and then proceed to bash my business over them not knowing what they ordered. I wouldnt give this company a dime of your hard earned money as they are dishonest. Stay away from these guys.

Ro
Review №69

If youre looking to buy a motorcycle, this is the place! The entire staff is friendly, helpful and knowledgeable. Been doing business here for several years and plan on buying my next bike here...

Go
Review №70

I had no idea what parts I needed for my dirt bike. The parts guy looked everything up and got everything I needed. He was very helpful and easy to work with.

Kr
Review №71

Friendly staff. Helpful. I will be going back.

bm
Review №72

As everyone else says, the parking lot is too small when picking up or dropping off with a trailer

Ch
Review №73

Always have what I need, if they dont they can get it for me really quickly. Good service and parts department, the sales team always greets you when you walk in but doesnt push anything on you or stalk you around the store(which I like). Very knowledgeable staff. Good local business. I only buy from them.

Ke
Review №74

Had a great experience today checking out a bike not currently in stock where I live. Josh and other staff took pains to ensure that my needs were met. Cant ask for more!

Ka
Review №75

Awesome inventory, great staff

Go
Review №76

Parts department has a wealth of knowledge and very fair pricing!

St
Review №77

Bought new 2019 Sea Doo RXT 230 today, salesman Josh was pleasure to deal with, went over all features of Jet Ski, and helped in comparison of different models. Great deal, in and out quick ! Recommend them highly .

Gr
Review №78

Columbia Powersports is the best motorcycle/watercraft/side by side dealer around. I never have a problem ordering any type of part and its usually there the same week, depending where its coming from. Kollin and Taylor always make sure everything is perfect and if its not they fix it. All around great guys and a great shop. Id recommend to everyone.

An
Review №79

Very helpful.

Go
Review №80

Friendly staff! Always eager to help. Clean and well maintained dealership.

Je
Review №81

Always helpful when needing to order parts for my Suzuki motorcycles, parts come in fast.

Ro
Review №82

Great place I would recommend anyone to go here. Josh was very helpful definitely would buy there again!

El
Review №83

Great place, nice people, good service

Go
Review №84

Very happy with performance and showmanship. Thanks for the pleasure of doing business with yall. Thanks for the new toy and will bring business your way and will always have mine. Thanks again.

Co
Review №85

Went in for some safety gear for me and my girl and was helped by a young fella named Gavin. Very well spoken helped us find the perfect helmets and the rest of our gear as well.

Be
Review №86

The facility is neat and clean. The staff is friendly and supportive. Powersports at this facility, at least the ones I inquired about, are overpriced for this area. You may care to revisit your pricing model.Ben Green

Ed
Review №87

I love it. Big store stuff, mom and pop feel .

Ni
Review №88

Overall I am very happy with the service that I received, I went in on a Saturday morning and and only had to wait a little while for them to change my motorcycle tire. They were very friendly, and professional, I will continue to bring my motorcycle to them for all of its servicing needs

Ri
Review №89

Kollin and the crew were outstanding. No pressure to buy and a wealth of knowledge. We will definitely buy from them again. Dont go anywhere else.

St
Review №90

I have spent 10s of thousands at this place, and have never had a problem. The staff (parts/service/sales) have all been nice to deal with and they seem to have a genuine interest in the customer and a joy of being employed.

Go
Review №91

Staff is great in the finance department. I’ve had my past struggles with my credit, but they got me riding!

Br
Review №92

I got a transmission recall done there recently and have nothing but praise for these guys. They responded to my email promptly (most places want to do everything over the phone but I prefer written communication) and got my bike back to me when they said they would. It runs better than it ever has. The staff were friendly and helpful, and they acted like they wanted my business even though they had plenty to do.

A
Review №93

Cant say enough great things about the dealership. You can tell they care about their customers, and I will surely be back to my next SEA-DOO from them! Josh, in sales, was great to work with. Paperwork was a breeze. NO GAMES, NO GIMMICKS, just genuine, good people!

Mi
Review №94

Best service and price on motorcycle tires and do quality work. No need to go anywhere else. Stop in and see for yourself.

De
Review №95

Highly, highly!! recommend place for your one stop needs on all things powersports. Friendly atmosphere, respectful, and helpful people who believe in excellent customer service. Anyone in neighboring cities or the Columbia area should definitely put this shop at the top of there list when it comes to powersports.!

A
Review №96

Staff is great. The sales team understood what my needs were & got us on the perfect bike for us. Financing was quick and easy! Will highly recommend Columbia PowerSports to anyone

A
Review №97

I was very impressed with the service I received. Everyone was very helpful & nice. I got in, got what I needed with no hassel and got out fairly quickly. They make doing business with them a pleasure.

Pa
Review №98

Went to look at bike from online. Walking in the store there are signs on everything dont touch dont sit dont do this or that they should have a sign which says dont even look. Then if you just have your motorcycle permit youRe not allowed to drive the bike you think you want to purchase. Cant drive it and want thousands for them, WHAT A JOKE. Rude snotty salesmen too.

Ji
Review №99

Love this place. Bought two motorcycles and having one serviced now.

Go
Review №100

Awesome place, awesome people! My family wont do business with any other dealership. Whether its sales, parts, or service, you get the same great customer service!

Information
77 Photos
100 Comments
4.3 Rating
  • Address:3750 Fernandina Rd, Columbia, SC 29210, United States
  • Site:http://columbiapowersports.com/
  • Phone:+1 803-750-7050
Categories
  • ATV dealer
  • Motorcycle dealer
  • Motorsports store
  • Suzuki motorcycle dealer
  • Yamaha motorcycle dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations