Went to buy a new phone. Ive been with boost for a while now. There was a new foreign dude working the register, he seemed really jittery and nervous so I was trying to be extra nice to make him feel calmer. I wanted to get two of the newest model iPhone or Androids, I had no specific preference as long as they were the newest models. My husband and I were walking around trying to find what phone we wanted, the worker was no help. He kept telling my husband to sit down, like over and over. It got extremely annoying as we were trying to make major purchases and wanted to look around. After we found which phone we were instructed was the newest model android, I wanted phone cases, glass screen protectors and dash board holders for our phones. I was pretty unsure of which case I wanted and needed to be sure I got one the would be able to accommodate the function of the dash board holder. The workers kept taking the holder out of the package so I could see if the case was compatible and then he would put it back in the package and back in the wall. This happened at least 3 times. I was so irritated I didnt even end up testing out the case I ended up chosing. I dont know if he thought I was going to put a huge box under my shirt and try and steal it or??? Well I spent a lot of money only to come home and find out the phones I bought were like 8 models old from the actual newest make I wanted AND the case didnt work with the dash board holder. Biggest waste of money and time ever. Also, our phones have NEVER not once been able to connect to any Bluetooth devices. What a waste an absolute waste.

Great customer service, Larissa is very helpful in choosing the right phones for our family. Took no time at all and she was friendly during the entire process. We will definitely be back.

My wife & I went into the boost store for info on up grades/boost up. Larissa greeted us immediately & helped us right away. We had a positive experience with her with no issues at all.

Went into the Boost store needing help with questions that I had about my account and had one of the best experiences with Larissa. Larissa was knowledgeable & answered all my questions, I will definitely go back to Larissa for future assistance.

I really recommend this location. Larissa is really professional and friendly. We went in to get a SIM card to upgrade our services and she treat it us like we were family. Thanks Larissa, you are awesome.

Larissa was amazing with customer service. She was super nice, easy to talk to and gets the job done. She took care of business and was in and out of there. Honestly, it was great customer service.

Go see Larissa she’s the best! Helped us out! Got us an iPhone se at a good price

This place is real good the guy named Sai helped me a lot switching my stuff on the phone he gave me good deal too. Their customer response is amazing.

Place is clean and tidy. More importantly the girl is an amazing salesperson who is tremendously patient. I love that in a salesperson. Definitely had a great choices of phones as oppose to most of the stores I have seen in Corpus. Prefer to come here to make a payment.

Had really good experience. Larissa was VERY helpful and patient. Thank you so Larissa!

Great store to go to I always get the help I need, that’s the only reason I drive to that store because all the other Boost I go to I can never get that kind of service...ask for Larissa she knows what she’s doing

Larissa was extremely helpful and found a case for my impossible to find phone model. Two thumbs up!

Larissa is amazing and knows her stuff!!! Go see her...

Larissa was very quick and efficient! Helped me with everything and answered all my questions :)

Larissa was a great representative for boost and treated me with great respect and care.

My aunt loves the manager janessa and she did awesome and really loved her customer service great place

Janessa is really the best ! Fast and friendly service got get your phone from her.

Fantastic customer service. Larissa was on point. Thanks

Yall need to come see Larissa! She heloed me oort in to an Samsung Galexy A21 with a case and screen protector for under $100!

Larissa helped me Sokoloff much! Very friendly and knowledgeable :-)

LarrissaExcellent customer service!!Very helpful and beautiful personality!!

Sometimes they close early and dont answer phones often and cant leave a message because mail is full.

I have to say that the boost mobile store 4117 S Staples in Parkdale Plaza, is the best store I have ever been to, excellent selection of phones, great deals on plans, and very helpful customer service. Special thanks to the employee that waited on me, thank you America :)

Great friendly staff! Janessa was amazing at helping us find just what we needed!

Larissa was a grate help to me and my daughter I am a bit of a Luddite and don’t work well with electronics but she fixed the problem

Janessa not sure if I spelled it right but she’s the manager she is the best I couldn’t get my phone working after I payed my phone bill she helped me get it working and her customer service is the best she is an amazing worker ❤️❤️😊

Went to make a phone payment and Mr. Roger was excellent, Very polite and Fast. Great Job

I love boost mobile always great customers service with great prices and service

Janessa was great very helpful!

Awsome

BEWARE OF FRAUDIf you have mistakenly signed a contract for the BoostUp installment plan, and especially if you sold the phone to Janessa to offset the cost, PLEASE submit a formal fraud complaint against the store with Boost Mobile.Janessa withheld the details of the BoostUp installment plan, saying that the phone was just $50 because I was a customer for a year. (I have a witness to confirm. I did not misunderstand her.) Later when I figured it out, and tried to return the $600 phone to the store, Janessa, a manager, and another employee told me several lies: that the contract was through a third party business separate from Boost Mobile entirely, therefore it was out of the store’s hands. Janessa and the other employee gave me two different names for this third party, and a phone number, which turned out to just be the Boost customer service line. It was also suggested that if I am truly unable to return the phone, and am really desperate, then I can sell it to Janessa, at a lower price of course!After speaking to customer service several times, it was revealed to me that what the store told me was false. A fraud investigation has been opened. When I requested the receipts, I managed to get the receipt for the activation of the phone, but the receipt for the phone itself had mysteriously disappeared from the store computer! What an incredible coincidence!It’s clear that the scheme is this: trick the customer into signing into a contract with lies of omission. When the installment plan comes due, the return window will likely be up. Explain to the customer that they are basically screwed, and cant get out of the contract. Then, Janessa “helps” the desperate customer, buying the phone for less than its worth. Then, she can sell the phone for a profit.If this has happened to you, PLEASE call Boost. You may need to explain it several times and call them back several times, but please submit a formal complaint against the store.

Janessa was amazing, very patient, very detailed on everything about boost, help me get the phone I absolutely love ❤️ she is amazing, very helpful

I love the customer service Janessa was super awesome I referred family to her she helped me get into a phone I love and helped me get everything from my old phone to the new I wouldnt go to any other boost store shes great! I offered her a job with me thats how great her service is! ☺☺☺ thank you so much!

JANESSA, AT BOOST, WAS AMAZING PERSON AND REPRESENTATIVE OF HER COMPANY. I WILL NEVER WALK IN TO cricket again! Please give her a raise.

Good, fair, and quick professional services!...

Love the customer service very helpful

Helpful understanding staff.

Was good

Great service!!!